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eGumball Reviews & Complaints
Egumball - A profesional business
Over the last two year Egumball has helped me and my company Dear Pet Memorial establish itself online as the premier cremation and support services for people in Bucks County, Philadelphia and the Tri-State area. With over 200 5 star reviews this dedicated staff has always been available to answer any questions, concerns and or helped me create new ads to enhance my connections with my clientele. Together in partnership with Egumball we have helped thousands of people provide peace of mind to people in emergency situations with the untimely passing of their beloved pet. Thank you always for the help and professionalism. Best, KeithKeith - Bensalem, PA Review Date: 10/28/2024
Excellent customer service. Friendly and thorough advice. We receive consistent quality Google ranking for our company. I am happy to recommend them.
John - New Orleans, LA Review Date: 10/24/2024
John - New Orleans, LA Review Date: 10/24/2024
I have received lots of valuable information from egumble representative .All conversation was presented in respected and profesional way to me with paitience.I was fully content and satisfied from phone conversation and advice.
Witold - Surrey, BC Review Date: 10/21/2024
Witold - Surrey, BC Review Date: 10/21/2024
I came to eGumball without knowing much about the company, but they addressed my challenges, and eGumball exceeded my expectations. I truly appreciate all the excellent work. Russell was particularly helpful; he answered all my questions and provided solutions to my concerns.
Tod - Jackson, MS Review Date: 10/16/2024
Tod - Jackson, MS Review Date: 10/16/2024
eGumball is very receptive in working with me. They are very responsive and guide me through every detail. I would highly suggest them.
Asmita - Danville, CA Review Date: 10/11/2024
Asmita - Danville, CA Review Date: 10/11/2024
Tailored Service
I have been with eGumball for awhile and have been incredibly satisfied with the service. I love working with Paul he is very detailed and brings up how he can help improve my account. Paul addresses my concerns in great detail and tailors the experience to my needs you could tell he cares about his customers.F. Nelson - San Rafael, CA Review Date: 10/4/2024
Choose eGumball
If you are looking for a marketing company, choose eGumball. They have been doing a great job on my business. Their customer service is phenomenal.Angella - South Dennis, MA Review Date: 10/3/2024
Egumball does a good job keeping all your information correct online.
Rupert - Notasulga, AL Review Date: 10/2/2024
Rupert - Notasulga, AL Review Date: 10/2/2024
eGumball has been doing a great job, appreciate all that you do. Thank you very much from a small business & small company.
Bruce - Jacksonville, FL Review Date: 10/1/2024
Bruce - Jacksonville, FL Review Date: 10/1/2024
Egumball is always very efficient and timely. Easy to work with and eager to assist.
Jill - Columbia, SC Review Date: 9/26/2024
Jill - Columbia, SC Review Date: 9/26/2024
In dealing with the eGumball company, the support has been outstanding. Offering sugestions and ideas to improve my thought process and ideas. They are still setting up my campaign, but eGumball has exceeded my expectations so far.
Michael - Oxford, OH Review Date: 9/26/2024
Michael - Oxford, OH Review Date: 9/26/2024
The service is great. I’m seeing improved results when people search for my business, and all the information available is accurate.
Diane - WaWa, ON Review Date: 9/25/2024
Diane - WaWa, ON Review Date: 9/25/2024
Exceeds expectations
From the very start of the program I had my doubts, certain business offer something and deliver something else. But Egumball has done more than what was promised. They guided me every step of the process. I wouldn't have done anything or known much without their assistance. The program has awesome and great features. Customer service is always kind, understanding & helpful.Robert - Keaau, HI Review Date: 9/24/2024
Extremely useful tools and marketing for my company.
William - San Francisco, CA Review Date: 9/23/2024
William - San Francisco, CA Review Date: 9/23/2024
Everything was smooth, and the initial commitments made for the business were fulfilled. It is an excellent chance for a business to boost its visibility and get their name out there.
Kara - Norwich, NY Review Date: 9/11/2024
Kara - Norwich, NY Review Date: 9/11/2024
We started with eGumball in 2015 and they have been great. Cleaned up a mess we had from prior owners and then got our current listing into the top of search engines. They have done an excellent job for us.
Tom - Hickory, NC Review Date: 9/10/2024
Tom - Hickory, NC Review Date: 9/10/2024
I’m really impressed with Egumball and see the difference in call responses. It looks like it’s working effectively and generating good leads.
Shoshana - Studio City, CA Review Date: 9/10/2024
Shoshana - Studio City, CA Review Date: 9/10/2024
The process was easy to look at, they have amazing services for small businesses. It’s a good start to get you on google.
Lori - Las Vegas, NV Review Date: 9/9/2024
Lori - Las Vegas, NV Review Date: 9/9/2024
Tina gave me a wonderful experience updating my account information and giving me new avenues to increase my business with wonderful knowledge and insight.
Bill - Hawthorne, NJ Review Date: 9/4/2024
Bill - Hawthorne, NJ Review Date: 9/4/2024
Been with Egumball for about 5 years. They have been very helpful. Highly recommend
Soung Cho - Lake City, SC Review Date: 9/3/2024
Soung Cho - Lake City, SC Review Date: 9/3/2024
eGumball has been great in supporting my business. Tina was good and had the right level of expertise.
Tony - Asheville, NC Review Date: 8/29/2024
Tony - Asheville, NC Review Date: 8/29/2024
Tina was great to work with and truly an asset to eGumball.
Tom - Hackettstown, NJ Review Date: 8/28/2024
Tom - Hackettstown, NJ Review Date: 8/28/2024
My experience with eGumball has been award winning, they have been providing good services. Erin is very helpful and answered all my questons.
Allan - Chicago, IL Review Date: 8/23/2024
Allan - Chicago, IL Review Date: 8/23/2024
Positive experience with eGumball
Egumball does really well for my business, those looking for my business are able to pull up my information on google and contact me. I have had a positive experience with Egumball, and Mark has been particularly impressive,he was polite and explained everything clearly and thoroughly.Pamela - Franklin, LA Review Date: 8/23/2024
Quality Services
Accelerated results with eGumball due to the keywords they’ve recommended. eGumball’s long-standing reputation is a example to their high-quality services and dedicated team.Victor - Faxon, OK Review Date: 8/21/2024
I'm confident in Egumball's online advertising. Erin did an outstanding job and answered all my questions.
Eric - Reno, NV Review Date: 8/21/2024
Eric - Reno, NV Review Date: 8/21/2024
Best Company
eGumball came on board, and I can see everything starting to come together. They’re the best choice for highlighting my website. Everyone at the company has been excellent.Greg - Paso Robles, CA Review Date: 8/15/2024
Happy with eGumball since day one, they have been doing a great job for my business. Daniel was helpful.
David - Hammond, IN Review Date: 8/13/2024
David - Hammond, IN Review Date: 8/13/2024
eGumball has been a pleasure to work with. Daniel is kind, helpful & available.
Kristel - Cottage Grove, OR Review Date: 8/9/2024
Kristel - Cottage Grove, OR Review Date: 8/9/2024
eGumball helped me alot with my business, everybody's been very kind. Erin was amazing.
Donna - Riggins, ID Review Date: 8/1/2024
Donna - Riggins, ID Review Date: 8/1/2024
Great experience, would highly recommend eGumball.Mark was very helpful.
Aric - Hermon, ME Review Date: 7/31/2024
Aric - Hermon, ME Review Date: 7/31/2024
eGumball rep was accomodating and answered to all my questions. Happy with the services.
Willie - Tallahassee, FL Review Date: 7/31/2024
Willie - Tallahassee, FL Review Date: 7/31/2024
Good Results
Seeing good results with eGumball and would recommend them to other businesses. Erin provided excellent customer serviceMichelle - Carrollton, GA Review Date: 7/31/2024
Custmer service was excellent, Happy with the services egumball has provided so far.
Theo - Jacksonville, FL Review Date: 7/25/2024
Theo - Jacksonville, FL Review Date: 7/25/2024
I have been a long time client of eGumball and every time I call in I get speedy service. Erin was especially helpful.
Tepi - Abilene, TX Review Date: 7/23/2024
Tepi - Abilene, TX Review Date: 7/23/2024
Happy with the services. Mark was very informative & responsive.
Garry - Knoxville, TN Review Date: 7/23/2024
Garry - Knoxville, TN Review Date: 7/23/2024
eGumball works
Excellent service, happy customer with egumball. eGumball really works.Rolly - White Rock, BC Review Date: 7/23/2024
Having worked with Egumball for over seven years, I can say I am very happy with their services. Mark has been a great help and always very responsive.
Sandra - Miami, FL Review Date: 7/22/2024
Sandra - Miami, FL Review Date: 7/22/2024
Excellent customer service. Will highly recommend this company.
Ravin - Catonsville, MD Review Date: 7/19/2024
Ravin - Catonsville, MD Review Date: 7/19/2024
Happy with eGumball
eGumball’s services have been working great! I’m getting calls from internet searches for the citations they set up, and I’m really happy with the number of calls I’m getting.Gerald - Williamsville, NY Review Date: 7/18/2024
Recommend eGumball to all
Have been a long time customer for many years, decided to list second new company with eGumball. Had many questions pertaining to the process & Tina my representative answered all to my satisfaction. I am very happy with all the services I have been receiving and will receive. Will continue to be a customer with eGumball. I would definitely recommend them to other businesses.Jeremy - Wichita, KS Review Date: 7/18/2024
eGumball a great asset
Just to express my delight, I would recommend GumBall as an asset to my book reviews and my websites. They have professionally enhanced my exposure in the media section. I appreciate Erin for doing a great job.Richard - Henderson, NV Review Date: 7/17/2024
Great Help
eGumball has been such a great help for my business. When I signed up I had a website provider already but it had a lot of issues, when I contacted them I was frustrated with my current company and they were able to reassure me that they could help and that's just what they did! Anytime I call I speak with Paul he is a delight to work with.Joanna - Los Angeles, CA Review Date: 7/12/2024
Business is booming
I have been a long time client of eGumball and I have received an abundance of business with them since signing. I ask my clients how they found me and they say they Googled "property mangers Rio Rancho, NM" and I come up #1. I can't recommend them enough.Debbie Kaufman - Rio Rancho, NM Review Date: 7/11/2024
Rene helped me set up my listings for my business and was very good. It was all pretty good and well rounded. Rene made it easy!
Brian - Fort Worth, TX Review Date: 12/27/2019
Brian - Fort Worth, TX Review Date: 12/27/2019
I was very pleased to work with Micah. She is very nice and walked me through the setup process and it was very easy.
Kimberly - Lake City, FL Review Date: 12/27/2019
Kimberly - Lake City, FL Review Date: 12/27/2019
It was pretty good working with Rene. She helped me with my verification and activation and got codes from Bing and Apple. It was very easy, clear and to the point and I like that she did not waste my time.
Craig - Deerfield, Il Review Date: 12/27/2019
Craig - Deerfield, Il Review Date: 12/27/2019
Adrian is the first person at eGumball to get things done for me in one call. He was the most informative and gave me more explanations about the services than anyone ever has at the company. I was on the phone with him for over an hour and I was so happy with his service! He did a very good job!
Mark - Kingsford, MI Review Date: 12/27/2019
Mark - Kingsford, MI Review Date: 12/27/2019
The call with Amy went perfect. She helped me with my Google Ad and made things easy . She is very good to work with.
Waleed - Tampa, Fl Review Date: 12/26/2019
Waleed - Tampa, Fl Review Date: 12/26/2019
I appreciate Fabi. She worked on my account and she did a great job. She did a fantastic job and I just wanted to say thank you!
Dr. - Wisconsin Rapids, WI Review Date: 12/23/2019
Dr. - Wisconsin Rapids, WI Review Date: 12/23/2019
So far I am pretty satisfied. I know this all takes time and I am glad you all are working on it. Micah was great and she helped me verify Bing and Apple for searches. Thank you Micah
Terry - Fowler, Il Review Date: 12/23/2019
Terry - Fowler, Il Review Date: 12/23/2019
Rene is very polite and knowledgeable. Our call went nice while she helped me navigate my website.
Bruce - Chandler, AZ Review Date: 12/20/2019
Bruce - Chandler, AZ Review Date: 12/20/2019
I appreciate that Rene was willing to take her time with me and I like that she was not in a rush to help. She went over the dashboard with me and got the activation process started.
Vicki - Katy, TX Review Date: 12/20/2019
Vicki - Katy, TX Review Date: 12/20/2019
Fabi is an absolute total professional! She handled my account very well! It was a pleasure working with her. She verified our information and got our log in's for Bing and Apple. Nice job! 6 Stars
Steve - Kenosha, WI Review Date: 12/19/2019
Steve - Kenosha, WI Review Date: 12/19/2019
Rene is pleasant and knows what she is doing! She set up the website and went through all of that with me. She was great!
Jonathan - Clearwater, FL Review Date: 12/19/2019
Jonathan - Clearwater, FL Review Date: 12/19/2019
Micah was great! She helped me with a bunch of things and walked me through the set up. Everybody has been great at egumball and I am glad we made the change to get set up with you folks!
Bill - Salisbury, NC Review Date: 12/18/2019
Bill - Salisbury, NC Review Date: 12/18/2019
Everything is great and everything is doing really good. 5 Stars for customer service. Working with Rene today was great.
Javed - Fitchburg, MA Review Date: 12/18/2019
Javed - Fitchburg, MA Review Date: 12/18/2019
Erica was phenomenal. She was a major help today! She was knowledgeable and she was quick to ask me what sets us apart from our competitors. Erica wanted to help me and that makes me feel good about the money I am spending.
Robert - Lucas, TX Review Date: 12/18/2019
Robert - Lucas, TX Review Date: 12/18/2019
So far I like that your company is going to help us get our name out on google maps more for our patients to be able to find us during their searches. Fabi greatly helped me get the next steps in the activation process. I would definitely give her a 5 of 5 stars!
Liz
Liz - Rockledge, FL Review Date: 12/18/2019
Liz - Rockledge, FL Review Date: 12/18/2019
Rene is great and efficient. We got some of the keywords set up and got codes for Google and Bing. I like that Rene was really efficient and got right to the point! Thank you Rene for answering all my questions.
Marc - Belton, TX Review Date: 12/18/2019
Marc - Belton, TX Review Date: 12/18/2019
I wanted to make sure I brought to the attention of a superior how great it was dealing with Brandon. He went above and beyond yesterday with an ongoing issue I have had. I hope you realize that you have an all star employee in your midst. And this is all based on the experiences I’ve had thus far with the egumball customer service dept. he holds his standards of work far superior than anyone I have dealt with since signing on. Anyway I appreciate getting everything back in order. And as far as rating Brandon’s customers service from 1-5 I would give him a 10.
Michael - Oxford, MA Review Date: 12/18/2019
Michael - Oxford, MA Review Date: 12/18/2019
Rene is awesome! She went through my entire account and made sure I was consistent across the whole board. She went out of her way to look for better fitting keywords and all above she is good!
Christy - Bradenton, FL Review Date: 12/16/2019
Christy - Bradenton, FL Review Date: 12/16/2019
Thank you Rene for cleaning up my phone number and address online and for fixing my Google listing. You are very helpful! 5 Stars
Kimberly - Lake City, Fl Review Date: 12/16/2019
Kimberly - Lake City, Fl Review Date: 12/16/2019
Shawna was able to expedite my account to get my address fixed online. She helped me change my business name to make it uniform and was very knowledgeable and great to work with. I like that she understood what I was going through and she was just so understanding. 5 stars
Romia - Yeadon, PA Review Date: 12/16/2019
Romia - Yeadon, PA Review Date: 12/16/2019
Rene was clear and great to work with. She got me set up on all the search engines like Bing and Google. Thank you Rene!
Adrianne - Middleton, WI Review Date: 12/16/2019
Adrianne - Middleton, WI Review Date: 12/16/2019
Jose is extremely nice. He did not rush me and answered all my questions. Jose was extremely helpful and gave me his phone number. You should be very proud of him. He is an excellent source of information. I do thank you for having me on board. Jose is phenomenal.
Neldia - Angleton, TX Review Date: 12/16/2019
Neldia - Angleton, TX Review Date: 12/16/2019
Thank you Fabi for bringing in my listings and setting them up. You were helpful and consistent. Very good customer service!
Albert - New Iberia, LA Review Date: 12/13/2019
Albert - New Iberia, LA Review Date: 12/13/2019
Adrian's bosses should know he is great! He is patient and did a very good job. He assured me and showed me my business stats. He also showed me how to find myself.
Jerry - Melrose Park, IL Review Date: 12/13/2019
Jerry - Melrose Park, IL Review Date: 12/13/2019
Jose gave me everything that I needed today. He gave me the time and was passionate to assist me. Great customer service!
Rafael - Paterson, NJ Review Date: 12/13/2019
Rafael - Paterson, NJ Review Date: 12/13/2019
Ashley pretty much verified my Google and Microsoft account. She helped me with the verification process and got my first ten keywords going. Ashley was very pleasant and professional to work with too.
Edward - Middlefield, OH Review Date: 12/13/2019
Edward - Middlefield, OH Review Date: 12/13/2019
I like that Ashley was thorough and patient with me because I do not know much about all of this. She was great and helped me fix some things with Google and was able to verify Apple and Bing. She gave me great suggestions for my website and keywords too. Thank you Ashley
Sondra - Carroll, IA Review Date: 12/13/2019
Sondra - Carroll, IA Review Date: 12/13/2019
Larrisa was very helpful. I needed to do some adjustments on my location and she helped me with my address change. She knew what she was doing! I liked that she was honest about what she could and couldn't do , I thought that was very helpful!
Terrie - Deer Park, WA Review Date: 12/13/2019
Terrie - Deer Park, WA Review Date: 12/13/2019
Erica is definitely helpful! She was very descriptive when explaining everything and she did great finishing the set up process.
Tyler - Smyrna, DE Review Date: 12/12/2019
Tyler - Smyrna, DE Review Date: 12/12/2019
It was very great to work with Rene! She helped me learn how to access my Google account and she did a good job reviewing everything with me.
Afarin - Richmond, BC Review Date: 12/12/2019
Afarin - Richmond, BC Review Date: 12/12/2019
It was great to work with Rene! She helped me learn how to access my Google account and she did a good job reviewing everything with me.
Afarin - Richmond, BC Review Date: 12/12/2019
Afarin - Richmond, BC Review Date: 12/12/2019
Thank you Adrian for taking your time to explain things in an understandable manner. Thank you for providing me all the information and explaining how things work. 5 star experience!
Darryn - Cedar Park, TX Review Date: 12/11/2019
Darryn - Cedar Park, TX Review Date: 12/11/2019
Excellent customer service with Rene today. She confirmed my adwords, services and media today. She was very helpful and she knows her material.
Romulus - Natchitoches, LA Review Date: 12/11/2019
Romulus - Natchitoches, LA Review Date: 12/11/2019
Rene is awesome! I am just getting set up with you guys and she was so patient with me during my keyword set up.
Edward - Alton, IL Review Date: 12/11/2019
Edward - Alton, IL Review Date: 12/11/2019
Rene is amazing with all of our egumball stuff! She made filling out our information very easy and it was just a good call!
Emily - East Ridge, TN Review Date: 12/11/2019
Emily - East Ridge, TN Review Date: 12/11/2019
Thank you Adrian for taking your time to explain things in an understandable manner. Thank you for providing me all the information and explaining how things work. 5 stars.
Darryn - Cedar Park, TX Review Date: 12/11/2019
Darryn - Cedar Park, TX Review Date: 12/11/2019
Lynne is always easy to get a hold of.I have been calling her for about 6 or 7 years now and she is always available. She normally solves all of my problems right then and there and is always pleasant to deal with! She is very good at what she does and is very patient with me. Thank you Lynne and eGumball for everything.
Larry - Henrico, VA Review Date: 12/10/2019
Larry - Henrico, VA Review Date: 12/10/2019
This is my first time setting up my profile and Rene was very helpful. I understand it all and now I can do it. I liked that Renew walked me through the whole page and waiting for me to get things done. Great customer service!
Jan - Spring, TX Review Date: 12/10/2019
Jan - Spring, TX Review Date: 12/10/2019
It was an awesome customer service experience with Jose! He helped me through the website and set up of the egumball page. Going through all the tabs and how I can add things, was super helpful.
Randy - Pagosa Springs, CO Review Date: 12/10/2019
Randy - Pagosa Springs, CO Review Date: 12/10/2019
The activation process has gone very smooth and great. Rene my rep was pretty helpful and walked me through my entire dashboard. 10 Stars for it being an easy process!
Earl - Watertown, MA Review Date: 12/10/2019
Earl - Watertown, MA Review Date: 12/10/2019
Absolutely easy process thanks to Rene! The setting up of the search engine was easy, Rene was actually able to find my social media links as I don't know how to do that and was able to add them to my page. Thank you Rene:)
Pam - Panama City, Fl Review Date: 12/10/2019
Pam - Panama City, Fl Review Date: 12/10/2019
Thank you Micah for making sure I have accurate listings online and for showing me everything that I could do on my end. So far everything is going great! Definitely 5 stars
Janet - Petersburg, VA Review Date: 12/10/2019
Janet - Petersburg, VA Review Date: 12/10/2019
Erica got me straight and did the whole work for me. She was very knowledgeable and I learned a lot! Very good!
Pat - Hemphill, TX Review Date: 12/10/2019
Pat - Hemphill, TX Review Date: 12/10/2019
So far it has been easy to follow. I called today to check up on some things and how it is all progressing and Brandon updated me. He gave me some great recommendations too!
Brett - Bowmanville, ON Review Date: 12/10/2019
Brett - Bowmanville, ON Review Date: 12/10/2019
So far it has been easy to follow. I called today to check up on some things to see how it is progressing and Brandon updated me. He gave me some great recommendations too!
Brett - Bowmanville, ON Review Date: 12/10/2019
Brett - Bowmanville, ON Review Date: 12/10/2019
Adrian is excellent to work with. I am very happy to be working with him. He is going to be doing the website for my salon and helped me pick great keywords. Thank you Adrian for being very polite and for helping me with all the answers I needed.
Angela - Pembroke Pines, FL Review Date: 12/10/2019
Angela - Pembroke Pines, FL Review Date: 12/10/2019
Everyone that I have talked to at eGumball has been helpful and great. Everyone keeps me in the loop and it has been going good. My call with Adrian was great. He helped me get access and set up to the social media. Thank you eGumball.
Rob - Springfield, VA Review Date: 12/9/2019
Rob - Springfield, VA Review Date: 12/9/2019
I rate Erica's customer service 5 stars all around. She has been very informative and brought me up to speed with everything eGumball is doing for me. I was informed about this and that and she was fantastic to work with.
Sean - Cumming, GA Review Date: 12/9/2019
Sean - Cumming, GA Review Date: 12/9/2019
Juan helped me a lot and showed me that he cares. He gave me good tips for my website so that we can get more customers. Thank you Juan
Hernan - Fort Washtington, MD Review Date: 12/9/2019
Hernan - Fort Washtington, MD Review Date: 12/9/2019
I felt like I could really move along really clearly and efficiently with Shawna today. We moved from one thing to the next and she was very helpful. We made a lot of progress quickly in a good amount of time and she listened to me pretty well!
Jim - Beaverton, OR Review Date: 12/6/2019
Jim - Beaverton, OR Review Date: 12/6/2019
Erica was the most helpful representative at eGumball and she called me back like she said she would. She did every single thing that I asked her to do and we finally got it done.
Abel - West Babylon, NY Review Date: 12/6/2019
Abel - West Babylon, NY Review Date: 12/6/2019
Amy was very informative and helped me with my whole dashboard today. She was very helpful and so nice to work with.
Annette - Princeton, WI Review Date: 12/6/2019
Annette - Princeton, WI Review Date: 12/6/2019
At this point I would rate eGumball's service 5 stars. I was able to see my business on the first front page under video arcade and that was great. I can see what we are working on is really working. When I called in, Adrian showed me the work and answered all my questions and just made me feel comfortable. Thank you!
Mitchell - Orlando, Fl Review Date: 12/6/2019
Mitchell - Orlando, Fl Review Date: 12/6/2019
The first person that got me started with the service was great! And Jose was really informative and showed me all the steps and was just great to work with. So far the service is going as expected.
Brisa - Borger, TX Review Date: 12/6/2019
Brisa - Borger, TX Review Date: 12/6/2019
Shawna ended up getting me a few extra things at no extra cost. I like that eGumball has made an improvement to my rankings on the internet and overall it has been good.
Dan - Medford, OR Review Date: 12/6/2019
Dan - Medford, OR Review Date: 12/6/2019
Erica was amazing to work with. Out of the five people I have worked with at eGumball, Erica was the first person to answer every one of my questions and help me with everything. She gave me the reassurance I needed!
Marisa - Chester, NJ Review Date: 12/5/2019
Marisa - Chester, NJ Review Date: 12/5/2019
We got right into it and got it done and it was all taken care of. Erica my representative was very good and very helpful.
Frank - Palos Heights, IL Review Date: 12/5/2019
Frank - Palos Heights, IL Review Date: 12/5/2019
I like that you answer the phone whenever I need you. Everything about eGumball is great. I like that today Larrisa upgraded my package without me even having to ask. I got a video and more keywords which is awesome! 5 Stars for eGumball's service
Dorothy - Wellington, FL Review Date: 12/5/2019
Dorothy - Wellington, FL Review Date: 12/5/2019
Shawna helped me promote my coupon on the egumball program and she was very helpful! The service is going very good so far
Jim - Plano, TX Review Date: 12/5/2019
Jim - Plano, TX Review Date: 12/5/2019
Erica is wonderful! I am so happy to work with her. She is such a nice person and such a good listener. She does everything I ask and if it doesn't work , she always finds a way. I love that she gives me options and the service works really well!
Tanya - Mayfield Heights, OH Review Date: 12/5/2019
Tanya - Mayfield Heights, OH Review Date: 12/5/2019
Shawna was actually receptive and actually listened to what I have to say. She is a breath of fresh air. She said we could set goals , she made note of our business hours and she was exactly what I was hoping for. Having her as my key contact is huge! Thank you Shawna
Natasha - Tucson, AZ Review Date: 12/5/2019
Natasha - Tucson, AZ Review Date: 12/5/2019
The main thing with eGumball is I always get a response back. Perfect customer service from Shawna. I have talked to her recently every day and she has helped me a lot. 5 Stars!
Tara - Lake Forest, CA Review Date: 12/5/2019
Tara - Lake Forest, CA Review Date: 12/5/2019
Rene was great to work with. Rene helped me fix my page on the internet and I liked that I could add all my salon information inside the page. 5 Stars
Maria - Marietta, GA Review Date: 12/4/2019
Maria - Marietta, GA Review Date: 12/4/2019
Everything is going good so far! Markeise is fantastic to work with and everyone that I have worked with at egumball has been fantastic. Customer service is 5 stars
Trudie - New London, MN Review Date: 12/3/2019
Trudie - New London, MN Review Date: 12/3/2019
Sasha helped me get my username and password and went through all the stuff that I needed to know about my website. She got my website up and running and showed me how to download pictures. She did a good job!
Mike - Winchester, KY Review Date: 12/3/2019
Mike - Winchester, KY Review Date: 12/3/2019
It makes a difference when you work with someone that is clear and patient. Sasha my rep was nice and helped me get all my stuff for my website ready. Thank you Sasha
Jeff - Spartanburg, SC Review Date: 12/2/2019
Jeff - Spartanburg, SC Review Date: 12/2/2019
eGumball has really good customer service. Amy my rep got me set with my account and I thought she was very professional! She did what she had to do and got everything done in a relatively short order.
Bill - Salisbury, NC Review Date: 11/27/2019
Bill - Salisbury, NC Review Date: 11/27/2019
Sasha is very pleasant and very informative to work with. She set me up with Bing and Apple and gave me access to my business. Thank you Sasha for your help
Michael - San Leandro, CA Review Date: 11/27/2019
Michael - San Leandro, CA Review Date: 11/27/2019
Thank you Micah for walking me through everything and showing me everything. You were patient. Great customer service and thank you
Jeremiah - Gainesville, FL Review Date: 11/27/2019
Jeremiah - Gainesville, FL Review Date: 11/27/2019
Amy was perfect! She got me set up with Bing and Apple and was so easy to talk to, so that was pretty good.
AJ - Memphis, TN Review Date: 11/27/2019
AJ - Memphis, TN Review Date: 11/27/2019
Thank you. You guys are doing a great job with everything so thank you for that !
Robert - Vienna, VA Review Date: 11/27/2019
Robert - Vienna, VA Review Date: 11/27/2019
Perfect call with Micah! Everything went perfect and it was a great customer service experience.
Sebush - Forney, TX Review Date: 11/25/2019
Sebush - Forney, TX Review Date: 11/25/2019
Micah is knowledgeable and friendly! She showed me how to get into my dashboard and showed me how to control things. Very good!
Bill - Edmond, OK Review Date: 11/25/2019
Bill - Edmond, OK Review Date: 11/25/2019
Ashley is very informative and was helpful in walking me through the dashboard page.
Jim - Centennial, CO Review Date: 11/25/2019
Jim - Centennial, CO Review Date: 11/25/2019
Thank you Micah for giving me access to my back office and making it easy to understand. I got the hang of it and all is good!
Elias - Vancouver, BC Review Date: 11/25/2019
Elias - Vancouver, BC Review Date: 11/25/2019
Paul ended up taking a really bad situation and turning it into a good situation. He turned everything around for me and is a pretty good guy to work with. I got to give it to him,he did quite well with my attitude. Thank you Paul for helping me out!
Dave - Ticonderoga, NY Review Date: 11/22/2019
Dave - Ticonderoga, NY Review Date: 11/22/2019
Awesome call with Micah today. She was great and helped me set up my keyword searches and my listings
Thomas - Mechanicsville, Va Review Date: 11/22/2019
Thomas - Mechanicsville, Va Review Date: 11/22/2019
Sasha helped me with everything and went through it all step by step. She completed major steps and was excellent to work with
Vern - Concord, ON Review Date: 11/22/2019
Vern - Concord, ON Review Date: 11/22/2019
Ashley prepared the website building for me and helped me get started. She was excellent and helped me get listed and up to date with Google
David - LIbby, MT Review Date: 11/22/2019
David - LIbby, MT Review Date: 11/22/2019
Kate is very good to work with. She is doing the initial activation set up for me and although it took 4 days to get done, she did a very good job!
James - Clementon, NJ Review Date: 11/22/2019
James - Clementon, NJ Review Date: 11/22/2019
Sasha helped me get Apple and Bing today and her customer service was excellent!
Marie - Philadelphia, PA Review Date: 11/22/2019
Marie - Philadelphia, PA Review Date: 11/22/2019
Sasha did exactly what she said she would do.She is very nice to work with and helped me move forward with my Google advertising. She is also helping me get everything straightened out with my other listings.
Freda - Lake Charles, LA Review Date: 11/21/2019
Freda - Lake Charles, LA Review Date: 11/21/2019
Good customer service from Micah. She is very friendly to work with and gave me the entire run down of my dashboard website. Thank you Micah
John - Burleson, TX Review Date: 11/21/2019
John - Burleson, TX Review Date: 11/21/2019
Thank you Kate for helping me access my two phone calls to verify my business and for being knowledgeable. Thank you for going over all my questions and keywords. Great customer service
Romia - Yeadon, PA Review Date: 11/21/2019
Romia - Yeadon, PA Review Date: 11/21/2019
Kate is very nice and knowledgeable. She knows her stuff! She set me up with Google, Bing and Apple and told me exactly what Google needed to see on my website. Thank you Kate for your help
Michael - Demopolis, Al Review Date: 11/21/2019
Michael - Demopolis, Al Review Date: 11/21/2019
Micah is clear and open to answer any question I have and I like that. She corrected all my information and walked me through my dashboard page. She helped me add my zip codes and helped me change my mission statement. Thank you Micah
Trina - Oak Harbor, WA Review Date: 11/21/2019
Trina - Oak Harbor, WA Review Date: 11/21/2019
Thank you Sasha for helping me set up my Google search page. You did a great job , you were knowledgeable and very patient. Thank you for your help!
Terry - Albemarle, NC Review Date: 11/20/2019
Terry - Albemarle, NC Review Date: 11/20/2019
Sasha is wonderful to work with. She is very patient and assisted very well! She walked me through the entire website and was very nice.
Janice - Hermann, MO Review Date: 11/19/2019
Janice - Hermann, MO Review Date: 11/19/2019
Fabulous customer service. I called to see how our progress is doing and Sasha helped figure everything out. She showed me how to navigate the website and showed me how to make changes and add things to it. 5 + Stars
Nancy - Ridgefield, CT Review Date: 11/18/2019
Nancy - Ridgefield, CT Review Date: 11/18/2019
Today Shawna helped me set up a new domain name! It was excellent customer service as she made it extremely easy .
Anonymous - Ashland, OR Review Date: 11/15/2019
Anonymous - Ashland, OR Review Date: 11/15/2019
Amy was awesome, very friendly and helpful with the control panel walk through.
Deanna - Casselberry, Fl Review Date: 11/15/2019
Deanna - Casselberry, Fl Review Date: 11/15/2019
Jose made the process very user friendly and was able to walk me through the control panel smoothly today
Jeffrey - Charlotte, NC Review Date: 11/15/2019
Jeffrey - Charlotte, NC Review Date: 11/15/2019
I have learned a lot through you guys! First , sales taught me a lot and now Kate in Activations. She is great !
Fantastic customer service
Robert - Pittsburgh, PA Review Date: 11/15/2019
Robert - Pittsburgh, PA Review Date: 11/15/2019
Everything is great so far. Erica helped me finish my profile and I learned that eGumball can help me with a website. Thank you eGumball
Arisbe - Colton, CA Review Date: 11/15/2019
Arisbe - Colton, CA Review Date: 11/15/2019
Erica was genuinely trying to be helpful and our call went really well! She gave me some pointers on my website and showed me what egumball is doing for me. 5 Stars
Anthony - Pelzer, SC Review Date: 11/14/2019
Anthony - Pelzer, SC Review Date: 11/14/2019
My call with Kate was informative and it was very helpful! Thank you very much! She helped me set up Bing and Google for three different locations. Kate was really patient with me when I kept messing up and was good at waiting for me . Thank you Kate!
Omar - McAllen, TX Review Date: 11/14/2019
Omar - McAllen, TX Review Date: 11/14/2019
5 Stars without a doubt! Sasha my rep was awesome! She got Bing and Google together and had it activated. I was going into a meeting and requested Sasha to call me back at 3:30 or so and I got to be honest with you, she called me back at 3:35pm. I was definitely impressed! I am sure she handles other clients besides me so I really appreciate that. She was very helpful.
Albert - Point Pleasant Beach, NJ Review Date: 11/14/2019
Albert - Point Pleasant Beach, NJ Review Date: 11/14/2019
Ashley was excellent! She helped me set up the area zip codes and helped me upload photos. We went through a lot of stuff together and it was nice. She took an hour to help me review everything. Thank you Ashley
Ray - El Cajon, CA Review Date: 11/13/2019
Ray - El Cajon, CA Review Date: 11/13/2019
Good call with Kate today, She got me all the main directories and Google, Bing and Apple maps. She helped me work on keywords and was patient and stuck with it till everything was taken care of. Thank you Kate for being supportive.
Rob - Springfield, VA Review Date: 11/13/2019
Rob - Springfield, VA Review Date: 11/13/2019
Thank you Amy for helping me with my business name and for putting this information together for me. Thank you for also giving me great suggestions that make sense.
Wendy - Floyds Knobs, IN Review Date: 11/13/2019
Wendy - Floyds Knobs, IN Review Date: 11/13/2019
The representatives at eGumball are very attentive to my questions. They are good and were able to set Google and Bing .
Johann - Tampa, FL Review Date: 11/13/2019
Johann - Tampa, FL Review Date: 11/13/2019
Lupita helped me set up all the information inside my dashboard and was able to help me upload pictures. Very helpful 5 Stars
Stephanie - Cape Coral, Fl Review Date: 11/13/2019
Stephanie - Cape Coral, Fl Review Date: 11/13/2019
I had an excellent call with Sasha who has been very helpful and clear. She helped us with Google and more!
Anonymous - San Rafael, CA Review Date: 11/13/2019
Anonymous - San Rafael, CA Review Date: 11/13/2019
Thank you Amy for setting up and finalizing our account. I recommend working with Amy, she is very friendly and professional!
Dale - Leroy, AL Review Date: 11/13/2019
Dale - Leroy, AL Review Date: 11/13/2019
I give eGumball all the stars! I had a very good person to work with, her name is Amy. She explained a lot of things to me and I am very happy. She is amazing to work with!
Boodow - Boca Raton, Fl Review Date: 11/12/2019
Boodow - Boca Raton, Fl Review Date: 11/12/2019
Thank you Jose for being fast, efficient and for helping me with the website. Thanks for showing me all the service tab features and all the things I needed.
Tasha - Orem, UT Review Date: 11/12/2019
Tasha - Orem, UT Review Date: 11/12/2019
We had a problem with our Google listing and Sasha got it all squared away! My post is finally showing up, so it's a great day! Wonderful customer service
Stephanie - Cape Coral, FL Review Date: 11/12/2019
Stephanie - Cape Coral, FL Review Date: 11/12/2019
Ashley was very helpful and explained everything to me! This is all new to me and it was nice to have her walked me through everything we are doing with you all.
Jim - Plano, TX Review Date: 11/12/2019
Jim - Plano, TX Review Date: 11/12/2019
Erica was able to walk me through the control panel, so I was able to understand how to do it all . She was very informative and it was great!
Jenny - Canby, OR Review Date: 11/12/2019
Jenny - Canby, OR Review Date: 11/12/2019
Thank you Adrian for listening to everything I said and giving me all the answers I need! You straightened me out and now I know what I gotta do on my end. You were friendly, polite and helpful! You need a raise!
Tom - Milford, NJ Review Date: 11/12/2019
Tom - Milford, NJ Review Date: 11/12/2019
My phone call was the best ever phone call I have ever had with your company! Juan helped me with my address and really knows what he is doing! He is a keeper and very knowledgeable.
Hoffman - New Haven, CT Review Date: 11/11/2019
Hoffman - New Haven, CT Review Date: 11/11/2019
The team is thorough and patient and they helped me get my Apple and Microsoft activated. Amy answered a lot of my questions and helped me verify my information. 5 stars
Renae - Bismark, ND Review Date: 11/8/2019
Renae - Bismark, ND Review Date: 11/8/2019
I called in for three different things today and Brandon helped me with everything. Our business received an award and Brandon helped me highlight this online. I like that everyone is really nice at eGumball and they always give you their personal extensions.
Merrily - Mt Sinai, NY Review Date: 11/8/2019
Merrily - Mt Sinai, NY Review Date: 11/8/2019
I loved working with Sasha. She has a real soft personality and is pretty easy going! She helped me update everything on my profile egumball site and added all my cities and zip codes.
Arisbe - Colton, CA Review Date: 11/8/2019
Arisbe - Colton, CA Review Date: 11/8/2019
The service is doing what it is supposed to do! I am pretty happy about that. Adrian helped me understand my citations and the optimization that you guys are doing for me. You guys are great!
Cory - Richmond, VA Review Date: 11/8/2019
Cory - Richmond, VA Review Date: 11/8/2019
Amy went out of her way to help me and walked me through all the emails. She was awesome!
Ray - El Cajon, CA Review Date: 11/8/2019
Ray - El Cajon, CA Review Date: 11/8/2019
The process has been quick! Working with Lupita was great. She is a very nice lady and very informative. She straightened out Google and Apple for me and got Bing to send me a postcard. Very very helpful.
Greg - San Antonio, TX Review Date: 11/8/2019
Greg - San Antonio, TX Review Date: 11/8/2019
We finally did the new integration of the service and Sasha was able to add general information and translate it into Bing and Google. Sasha is very patient and helped me with all my keywords and helped me fix all my photos. Very very helpful
John - Portersville, CA Review Date: 11/7/2019
John - Portersville, CA Review Date: 11/7/2019
I was literally helped with everything! Erica is excellent and awesome to work with. She was able to help me with everything when no one could in 20 calls. She is the best!
Wendy - Saint Germain, WI Review Date: 11/7/2019
Wendy - Saint Germain, WI Review Date: 11/7/2019
Amy helped me out and got me the Apple code and did all the keywords for me. She asked me details so that she can promote my business and did pretty good!
Joseph - Saint Petersburg, FL Review Date: 11/7/2019
Joseph - Saint Petersburg, FL Review Date: 11/7/2019
I had a few interruptions during the activation process and Sasha was very patient with me! She was great and helped me set up my control sites.
Summer - Tucson, AZ Review Date: 11/7/2019
Summer - Tucson, AZ Review Date: 11/7/2019
I had to get two phone calls in order to verify my business and Amy did good helping me with that process. She helped me review my listings and keywords too!
Sandy - Valdosta, GA Review Date: 11/7/2019
Sandy - Valdosta, GA Review Date: 11/7/2019
The egumball control panel is very good and easy to use! The reps at egumball talk you through how to use it which is nice.
Robert - Warwick, RI Review Date: 11/7/2019
Robert - Warwick, RI Review Date: 11/7/2019
The activation process went perfect. We got the codes set up for Bing and Apple and we were able to get Amy to manage our Google My Business. Amy is very friendly, informative and helpful.
Fran - Kissimmee, Fl Review Date: 11/7/2019
Fran - Kissimmee, Fl Review Date: 11/7/2019
Thank you Anwar for helping me change my location on Google Maps right away! You were helpful. I have no complaints at all with eGumball, so that is a good thing.
Rocio - Gardena, CA Review Date: 11/7/2019
Rocio - Gardena, CA Review Date: 11/7/2019
eGumball is helping my dad's business grow online. Kate our rep helped us with all kinds of stuff! She was great and covered all the basis. She helped with the website set up, the listings and more. I will definitely be talking to her again!
Justin - Oceano, CA Review Date: 11/7/2019
Justin - Oceano, CA Review Date: 11/7/2019
The service is flowing as expected! Amy helped me get some post cards to get my business activated and was she very nice to work with.
Varian - Augusta, GA Review Date: 11/6/2019
Varian - Augusta, GA Review Date: 11/6/2019
Jose helped me set up my business with you ! He did a wonderful job and was very helpful and very explanatory.
Michele - Dallas, TX Review Date: 11/6/2019
Michele - Dallas, TX Review Date: 11/6/2019
Adrian solved my problem. He is the only one that was able to help me with an issue I have had for 3 years! He was very helpful, polite and I like what he was able to do for me. He worked on my issue for a couple of weeks and really found out what had needed to be done in order to resolve everything. I like that he completed his promises to me! Thank you thank you Adrian.
Kuzu - Huntington Beach, CA Review Date: 11/5/2019
Kuzu - Huntington Beach, CA Review Date: 11/5/2019
Great time working with my representative Ashley. She helped me edit my platform and showed me what I could do with it. She was very helpful!
Marlene - Tampa, FL Review Date: 11/5/2019
Marlene - Tampa, FL Review Date: 11/5/2019
Thank you Markeise for viewing our account, adding photos and keywords about me and for being pleasant and helpful.
Haley - Redmond, OR Review Date: 11/5/2019
Haley - Redmond, OR Review Date: 11/5/2019
Shawna actually gave me really good information that I really needed to know! I got good information about my website and it was helpful!
Joseph - Jackson, GA Review Date: 11/5/2019
Joseph - Jackson, GA Review Date: 11/5/2019
Excellent job helping me navigate and explain my control panel and it works really well! Very user friendly.
Luke - Clinton, MA Review Date: 11/5/2019
Luke - Clinton, MA Review Date: 11/5/2019
Very good customer service. Thank you Jose for all the information and for helping me get my dashboard set up and verified.
Chad - Fort Wayne, IN Review Date: 11/1/2019
Chad - Fort Wayne, IN Review Date: 11/1/2019
5 out of 5! Adshley was very professional and she explained everything thank you so much I really appreciate her helping me out !
Faris - New Orleans, LA Review Date: 11/1/2019
Faris - New Orleans, LA Review Date: 11/1/2019
egumball is really helpful to my business and has good follow up. We got the codes set up for Microsoft today and I was helped with my keywords.
Marlene - Tampa, FL Review Date: 10/31/2019
Marlene - Tampa, FL Review Date: 10/31/2019
I am very pleased with egumball. My representative Amy is awesome and very comprehensive. She took me online and explained everything very thoroughly to the point to where I could understand. Thank you!
Martin - Miami, FL Review Date: 10/31/2019
Martin - Miami, FL Review Date: 10/31/2019
Thank you Amy for helping me set up my Google page and for doing a very good job . Thank you for being very nice to work with too!
Lily - Ormond Beach, FL Review Date: 10/31/2019
Lily - Ormond Beach, FL Review Date: 10/31/2019
I liked working with Erica who was very helpful! She helped me finish my zip codes and helped me finish filling out my business information for my egumball service. Erica is also going to be helping me add photos to my website.
Michelle - El Paso, TX Review Date: 10/30/2019
Michelle - El Paso, TX Review Date: 10/30/2019
So far things are going really good. Kate helped me finalize my account and was really pleasant! She answered every question I had and verified my keywords and address.
Jeffrey - Willow Spring, NC Review Date: 10/29/2019
Jeffrey - Willow Spring, NC Review Date: 10/29/2019
Thank you Ashley for helping me with the set up and the control panel walk through. I liked that you explained everything really good and showed me how to make changes and upload pictures.
Wendy - Houston, TX Review Date: 10/29/2019
Wendy - Houston, TX Review Date: 10/29/2019
I like you guys! That is why I came back to you guys! Lilia was able to get everything in line and sort my two businesses out. The service works and I am able to save some money so that is great!
Michael - Brigantine, NJ Review Date: 10/29/2019
Michael - Brigantine, NJ Review Date: 10/29/2019
I like that eGumball is easy to reach and fits our needs as a small business.eGumball takes care of the technical services like a website that we are not so familiar with and makes it easy to access and change if needed within a year. We get helped with updating hours on website and updating our agreement. Today Eddie our representative was awesome and very helpful. He even gave us his personal extension in case anything comes up in the future.
Isela - Moorpark, CA Review Date: 10/29/2019
Isela - Moorpark, CA Review Date: 10/29/2019
Amy explained the process of my Microsoft setting and Apple Maps and was very helpful . Pretty good so far!
Wendy - Lawrenceville, NJ Review Date: 10/29/2019
Wendy - Lawrenceville, NJ Review Date: 10/29/2019
I just want to say I am really impressed! I am very very pleased! Erica walked me through every single question I had and everyone I have talked to at eGumball has been so nice to work with. 5 Stars
Rene - Greers Ferry, AR Review Date: 10/29/2019
Rene - Greers Ferry, AR Review Date: 10/29/2019
Thank you Juan for helped me add my page, my instagram and changing my business hours. Really good service!
Luai - Orlando, FL Review Date: 10/25/2019
Luai - Orlando, FL Review Date: 10/25/2019
I needed help with my keywords and website and Sasha was able to do it all for me. She was very friendly and helpful! Wonderful customer service
Murphy - Prairieville, LA Review Date: 10/25/2019
Murphy - Prairieville, LA Review Date: 10/25/2019
I am very very excited to get this all going! I got my Bing and Google set up thanks to Sasha!She was fantastic to work with
Greg - Fort Worth, TX Review Date: 10/25/2019
Greg - Fort Worth, TX Review Date: 10/25/2019
My first call with egumball was positive. Kate helped me get started and was very collaborative and professional.She is dedicated and did exactly what she said she was going to do! She was very very helpful and I really appreciate working with her.
Jeffrey - Charlotte, NC Review Date: 10/25/2019
Jeffrey - Charlotte, NC Review Date: 10/25/2019
I was super pleased to work with Lilia . I would actually rate my first initial meeting a 5 star experience because she was so helpful. Lilia had discovered that my Bing listing was only listed as an art gallery and she was able to add more categories, my website and link our facebook page. Thank you Lilia for setting up our listings correctly.
Ashley - Raleigh, NC Review Date: 10/25/2019
Ashley - Raleigh, NC Review Date: 10/25/2019
I had cancelled two months ago and now I am back with you! I love that Erica helped me set it up again and she was awesome. Erica did everything I asked her to do and put me on a really cool silver plan!
Steve - Redding, CA Review Date: 10/25/2019
Steve - Redding, CA Review Date: 10/25/2019
Thank you eGumball! Erica my representative was very helpful and made sure I got what I needed. Thank you Erica for being good with timing and helping me.
Nicole - Ankeny, IA Review Date: 10/24/2019
Nicole - Ankeny, IA Review Date: 10/24/2019
I like that Erica took it upon herself to contact me when she saw misinformation online and she was able to get it fixed right away. I like the fact that eGumball is assertive and looks after their customers. You are treating us as people and not a machine. We are not just a number and that is nice! Thank you eGumball and Erica for good service
Irene - Miramar Beach, Fl Review Date: 10/24/2019
Irene - Miramar Beach, Fl Review Date: 10/24/2019
I got a lot of exciting things that Shawna is going to work on with me. She is very very helpful and the more I work with her the more I look forward to everything. Shawna is awesome.
Sheila - Dallas, TX Review Date: 10/24/2019
Sheila - Dallas, TX Review Date: 10/24/2019
I set up my egumball account for the first time with Jose and he was so easy to work with. He was an amazing communicator and was able to answer all my questions.
Barbara - New Ipswich, NH Review Date: 10/24/2019
Barbara - New Ipswich, NH Review Date: 10/24/2019
Sasha is fantastic to work with and was able to get all of our details squared away.Thank you eGumball for getting our information corrected and cleaned up online
Bobbye - Fort Smith, AR Review Date: 10/24/2019
Bobbye - Fort Smith, AR Review Date: 10/24/2019
Excellent service and customer service. Lupita was very patient and very personable! She made me feel that any question that I had was ok. It was a good experience and going through the ten keywords, Bing and Apple codes was very easy.
Rene - Greers Ferry, AR Review Date: 10/24/2019
Rene - Greers Ferry, AR Review Date: 10/24/2019
Thank you eGumball for helping me get the breakdown of the back office of my account and for going over everything real thoroughly!
Raul - Palm Springs, CA Review Date: 10/24/2019
Raul - Palm Springs, CA Review Date: 10/24/2019
I am pleased with the service that Ashley has provided to me. So far so good! She had a lot of patience and I am happy with the way things are going.
Jennifer - Cuero, TX Review Date: 10/24/2019
Jennifer - Cuero, TX Review Date: 10/24/2019
I am becoming very impressed with egumball! I just signed up and Ashley was very very good and was teaching me things. Absolutely 5 Stars
Carolyn - Ladysmith, WI Review Date: 10/23/2019
Carolyn - Ladysmith, WI Review Date: 10/23/2019
My representative Amy is great to work with. She helped me get the phone calls for Google maps and Bing Maps. She was awesome to work with . 10 out of 10
Christopher - Natick, MA Review Date: 10/23/2019
Christopher - Natick, MA Review Date: 10/23/2019
You guys are on it! The account verification and the setting is good. Everything is going good so far!
Sultan - Guthrie, OK Review Date: 10/23/2019
Sultan - Guthrie, OK Review Date: 10/23/2019
We got a lot of information about my listing when I called in. Juan my representative was really helpful. He really assisted me really well with ranking and online appearance. He gave me a review link to share with our clients and encouraged me to send him photos of our office so that people can see what our office looks like. Thank you Juan
Tanya - Jersey City, NJ Review Date: 10/22/2019
Tanya - Jersey City, NJ Review Date: 10/22/2019
Our services are going perfect so far. It helped having my rep Shawna explain what I was getting into and she was really good to work with. I don't understand the computer a whole lot so having Shawna explain the service to the point to where I understood what I could do on my end was helpful. Now that I understand what I am getting, the service is excellent.
James - Roanoke, VA Review Date: 10/22/2019
James - Roanoke, VA Review Date: 10/22/2019
I like working with Erica so much. She has been helping me get my numbers up on Google! I am not computer savvy so Erica was able to break things down for me to understand. I love that Erica does all the work for me!
Ruth - Orlando, FL Review Date: 10/22/2019
Ruth - Orlando, FL Review Date: 10/22/2019
I am very happy with your company! I am glad I answered the phone and signed up for your services. You have honored your word and every question I have asked, I have gotten a response. I am glad you guys can fix the problem with my website and so far I am happy with what you guys have done for me.
John - La Quinta, CA Review Date: 10/22/2019
John - La Quinta, CA Review Date: 10/22/2019
Thank you Brandon for getting everything going and for resolving my frustrations. I greatly appreciate you and I appreciate you being very helpful.
Nancy - Weddington, NC Review Date: 10/22/2019
Nancy - Weddington, NC Review Date: 10/22/2019
My interaction with Ashley was easy and very professional. Ashley lead me through the service real well and understood the product. As far as customer service so far, it's 5 stars
Mitch - Wilson, NC Review Date: 10/22/2019
Mitch - Wilson, NC Review Date: 10/22/2019
Shawna showed me stuff I didn't even know I wanted to know. She answered everything! She did me a favor by sending me her direct contact information and assured me she could help me with any website design I might need. Shawna shared her work that she has done for other clients and she was extremely helpful.
Chelsea - Troy, MO Review Date: 10/22/2019
Chelsea - Troy, MO Review Date: 10/22/2019
Amy actually helped me out a lot on my account. She guided me through the site and how to manage the business part of my Google my business.
Alex - Albuquerque, NM Review Date: 10/22/2019
Alex - Albuquerque, NM Review Date: 10/22/2019
Thank you Lilia for helping me with photos, word descriptions, social media and my Facebook! You were really really helpful
Robin - Phoenix, AZ Review Date: 10/22/2019
Robin - Phoenix, AZ Review Date: 10/22/2019
The whole service process is easy and straightforward and it makes our life easier for people like us. My call with Amy went perfect and she was awesome! Real informative!
Dan - Naples, FL Review Date: 10/21/2019
Dan - Naples, FL Review Date: 10/21/2019
Jose did a great job he took his time to explain every little tab and was able to answer all of the questions I had.
Sam - Charlotte, NC Review Date: 10/18/2019
Sam - Charlotte, NC Review Date: 10/18/2019
Sasha was very patient, I was working from home today and some of the verifications required me to be at the business she allowed me time to get things in order at the business and set up someone to take the verification calls.
she was completed. that was very important to me.
Jeanie - Norcross, GA Review Date: 10/18/2019
Jeanie - Norcross, GA Review Date: 10/18/2019
Ashley was knowledgeable and patient, that's important to me. She took her time showing me around my back office.
Malvern - Joseph, PA Review Date: 10/18/2019
Malvern - Joseph, PA Review Date: 10/18/2019
Sasha was great she made the process much easier than I expected, it went smooth and she was easy to follow.
Jay - Portage, MI Review Date: 10/18/2019
Jay - Portage, MI Review Date: 10/18/2019
Brandon was so helpful and patient. He took his time guiding me through my client panel and he helped me fill in the gaps and understand whats going on with my account.
Daniel - Palm Beach Gardens, FL Review Date: 10/17/2019
Daniel - Palm Beach Gardens, FL Review Date: 10/17/2019
Brandon is phenomenal took his time, hes genuinely concerned with my company's well being. Brandon does whatever it takes to get to the bottom of the issue, what really stands out to me is that he'll do whatever it takes to help us to be successful.
David - SALINEVILLE, OH Review Date: 10/17/2019
David - SALINEVILLE, OH Review Date: 10/17/2019
Amy reached out to me to start the process of my campaign, She asked me a lot of questions that could help me with my optimization and capitalize on the service.
Matthew - Atco, NJ Review Date: 10/17/2019
Matthew - Atco, NJ Review Date: 10/17/2019
Erica is an awesome young lady, you could sense her smiling through the phone.
- La Quinta, CA Review Date: 10/17/2019
- La Quinta, CA Review Date: 10/17/2019
When I called was prepared to cancel because I only wanted to do a 3 month commitment and didn't know what was done in that period but Shawna came to my rescue! She was able to show me all the great work eGumball has been doing and changed my mind.
John - Mineola, NY Review Date: 10/17/2019
John - Mineola, NY Review Date: 10/17/2019
Jose did a great job showing us how to work our control panel. he not only showed us but taught us so we could login at our leisure, he made sure we felt comfortable before getting off the phone.
Maggie - Sarasota, FL Review Date: 10/17/2019
Maggie - Sarasota, FL Review Date: 10/17/2019
Sasha was excellent, she kept it everything simple which helps me because I'm not tech savvy.
Joseph - Malvern, PA Review Date: 10/16/2019
Joseph - Malvern, PA Review Date: 10/16/2019
Juan was excellent I was frustrated because I didn't really understand what eGumball was doing for me but he explained to me how the updates to my directories work, he made a complex service make sense for me.
Jami - Eustis, FL Review Date: 10/16/2019
Jami - Eustis, FL Review Date: 10/16/2019
Erica was absolutely terrific! She helped my change my passwords so I can log into my accounts and went above and beyond assisting me with updates. Thank you eGumball for all of the constant clients, keep them coming.
Vincent - Pasadena, CA Review Date: 10/16/2019
Vincent - Pasadena, CA Review Date: 10/16/2019
Jose did an excellent job with my account, he was super helpful and clearly articulated his words so I could easily follow him.
Timothy - Detroit, MI Review Date: 10/16/2019
Timothy - Detroit, MI Review Date: 10/16/2019
I'm a new client with eGumball we set up our Google listing, and I had the chance to work with Amy, she made my set up easy and was very personable and professional.
David - Morehead City, NC Review Date: 10/16/2019
David - Morehead City, NC Review Date: 10/16/2019
I called to verify what I was getting for my money and Eddie was able to show me what eGumball was doing for me and even sent me a report and from there we made decisions on which keywords were benefiting us and made updates from there. Thank you Eddie for all your help.
Scott - Little Rock, AR Review Date: 10/16/2019
Scott - Little Rock, AR Review Date: 10/16/2019
Amy was very pleasant and helpful! Without her I wouldn't have been able to get verified.
Lillian - Brandon, MB Review Date: 10/16/2019
Lillian - Brandon, MB Review Date: 10/16/2019
I originally called to speak with another rep, but she wasn't available Erica offered to assist me and was absolutely wonderful! I loved working with her.
Larrisa - Brandon, FL Review Date: 10/16/2019
Larrisa - Brandon, FL Review Date: 10/16/2019
Eddie was very informative and thinks logically. He helped me see the value of the service.
James - La Mirada, CA Review Date: 10/16/2019
James - La Mirada, CA Review Date: 10/16/2019
Sasha was incredible she was able to clearly walk me through the process of adding eGumball as a manager on my Google page.
Robert - Wilson, NC Review Date: 10/16/2019
Robert - Wilson, NC Review Date: 10/16/2019
I spoke with Sasha today and she had remarkable phone manners. She was able to understand that I'm a neanderthal and was still able to help me get completely set up.
Tom - Duncan, BC Review Date: 10/16/2019
Tom - Duncan, BC Review Date: 10/16/2019
eGumball has great customer service reps. Jose was able to help me update all of my information on my website and was so easy to follow. I was impressed by his patience he would wait for me to do research and to upload things onto my site.
Iria - Lincoln, RI Review Date: 10/15/2019
Iria - Lincoln, RI Review Date: 10/15/2019
Erica was absolutely awesome. She helped me get my address updated on Google because it keeps reverting back to the old information. She even is going to help me upload photos so that I don't to worry about handling it.
Mike - Alexander, AR Review Date: 10/15/2019
Mike - Alexander, AR Review Date: 10/15/2019
I was very pleased with Sasha's skills and knowledgeable today, she made sure that she answered all of my questions and was clear on what to expect next.
Alex - Thomasville, NC Review Date: 10/15/2019
Alex - Thomasville, NC Review Date: 10/15/2019
Speaking with Lilia was great, she really took interest to my business and what we do and asked all the right questions to make sure were promoted right.
Tom - Cincinnati, OH Review Date: 10/15/2019
Tom - Cincinnati, OH Review Date: 10/15/2019
My experience has been smooth sailing so far. Amy helped me finalize the last details for my website.
Mohomad - Garland, TX Review Date: 10/15/2019
Mohomad - Garland, TX Review Date: 10/15/2019
Sasha helped make the activation portion of the service seamless. I look forward to seeing how all that we set up will benefit me.
Anu - Surrey, BC Review Date: 10/15/2019
Anu - Surrey, BC Review Date: 10/15/2019
I'm not very knowledgeable in the seo industry Shawna was able to help make sense of all the services they are helping me with.
MaryAnn - Austin, TX Review Date: 10/15/2019
MaryAnn - Austin, TX Review Date: 10/15/2019
Sasha was very descriptive and helpful, she helped me look into things I didn't really understand how to do before speaking with her. I love that any time I had a questions she was able to respond promptly.
Ricardo - Pasadena, CA Review Date: 10/14/2019
Ricardo - Pasadena, CA Review Date: 10/14/2019
Guadalupe is awesome, she was able to get my domain name set up and started the process of getting my Bing, Google and Apple listings set up.
John - Chatsworth, GA Review Date: 10/14/2019
John - Chatsworth, GA Review Date: 10/14/2019
Uploading my photos was hard but Anwar was able to help me size my photos and upload them. He's always so easy going and easy to talk to.
Katie - San Bruno, CA Review Date: 10/14/2019
Katie - San Bruno, CA Review Date: 10/14/2019
Lilia was very helpful with helping me finalize everything on my website and listings, she even offered to input all my information because I didn't have the time.
Scott - Rainsville, AL Review Date: 10/14/2019
Scott - Rainsville, AL Review Date: 10/14/2019
We needed help with our online presence because we don't know to much about the internet, Working with eGumball and Shawna has really turned things around and Ive been getting a ton of phone calls.
Richard - Washington, NC Review Date: 10/14/2019
Richard - Washington, NC Review Date: 10/14/2019
I had alot of stuff that I needed to get done for my campaign Jose made sure to help me with all of the steps necessary to set me up for success.
Jared - Rogers, MN Review Date: 10/14/2019
Jared - Rogers, MN Review Date: 10/14/2019
eGumball associates have answered all of my questions. Very professional associates. I have enjoyed every conversation. eGumball has completed every update that was promised and shared information to change information as needed in the future. Thank you for your help Sasha!
Billie - Lewiston, ME Review Date: 10/12/2019
Billie - Lewiston, ME Review Date: 10/12/2019
All my experiences have been great with eGumball! I haven't ran into anybody that hasn't had great customer service skills at this company. you guys are great at your customer service. Today Eddie was excellent, he was able to help me verify my Google My Business page.
Christine - Henderson, NV Review Date: 10/11/2019
Christine - Henderson, NV Review Date: 10/11/2019
Working with someone who is willing to take there time going over all the details and helping me fill out my information made a world of difference. Thank you Sasha.
Darryn - Cedar Park, TX Review Date: 10/11/2019
Darryn - Cedar Park, TX Review Date: 10/11/2019
Guadalupe took her time to explain everything, she knew what she was talking about always checked in with me to make sure I understood and didn't have questions.
Hossam - Charlotte, NC Review Date: 10/11/2019
Hossam - Charlotte, NC Review Date: 10/11/2019
I'm not to tech savy, Amy was able to recognize that and make things easy for me to follow.
Jennifer - Dana Point, CA Review Date: 10/11/2019
Jennifer - Dana Point, CA Review Date: 10/11/2019
Lilia was very fast when fixing my hours that were incorrectly displayed on Google.
Robert - Portland, OR Review Date: 10/11/2019
Robert - Portland, OR Review Date: 10/11/2019
Jose is amazing! He was so patient and understanding with my needs and concerns and made sure to set me up to my satisfaction.
Orlanda - North Weymouth, MA Review Date: 10/11/2019
Orlanda - North Weymouth, MA Review Date: 10/11/2019
I was impressed by Amy's ability to get my account set up quickly and efficiently.
Ethan - Fort Smith, AR Review Date: 10/11/2019
Ethan - Fort Smith, AR Review Date: 10/11/2019
Sasha is so patient! She helped me set up back dashboard and add my service areas, I wouldn't have been able to do it without her help.
Christine - Henderson, NV Review Date: 10/10/2019
Christine - Henderson, NV Review Date: 10/10/2019
If your looking for a patient friendly team member to work with Sasha is it! She takes her time and ensures all your questions get answered.
Matt - Saint Louis, MO Review Date: 10/10/2019
Matt - Saint Louis, MO Review Date: 10/10/2019
Brandon was phenomenal, i didn't have a lot of time to sort through my website madness but he got it figured out in a timely manner.
Wayne - Brooklyn, NY Review Date: 10/10/2019
Wayne - Brooklyn, NY Review Date: 10/10/2019
I was lucky enough to get a rep that was extremely knowledgeable and prompt and made everything easy to follow. Thank you Guadalupe.
Travis - Spokane, WA Review Date: 10/10/2019
Travis - Spokane, WA Review Date: 10/10/2019
Thank you for your help Sasha with getting verified. The process went smoother than I expected and let me return to my day.
Anthony - Clayton, DE Review Date: 10/10/2019
Anthony - Clayton, DE Review Date: 10/10/2019
I was supposed to get a call tomorrow but I knew I was going to have a busy day. So I called in today and Guadalupe put a rush order on getting me set up today! She was awesome.
Debbie - Poteau, OK Review Date: 10/10/2019
Debbie - Poteau, OK Review Date: 10/10/2019
My initial set up was made very easy, Ashley went above and beyond and was extremely patient with me. She constantly asked me if I had any questions reassured me that if i had any questions I could always call her directly.
Sasha - Orlando, FL Review Date: 10/10/2019
Sasha - Orlando, FL Review Date: 10/10/2019
Jose really knew his way around my client control panel! He was great at answering all of questions.
Jess - Piscataway, NJ Review Date: 10/10/2019
Jess - Piscataway, NJ Review Date: 10/10/2019
Amy is absolutely amazing! I just took over this company and so far I haven't had the best experience dealing with my Google page and Amy knew exactly what to do and say to help me.
Jonathan - Marshfield, WI Review Date: 10/10/2019
Jonathan - Marshfield, WI Review Date: 10/10/2019
Working with Ashley was great! She made sure we new how all functions of our platform worked.
Jesse - Tarpon Springs, FL Review Date: 10/10/2019
Jesse - Tarpon Springs, FL Review Date: 10/10/2019
Guadalupe was perfect! she made sure all my information matched on Google Apple and Bing.
Timothy - Fort Walton Beach, FL Review Date: 10/10/2019
Timothy - Fort Walton Beach, FL Review Date: 10/10/2019
I needed help with building my website, Sasha took care of me and made my website look professional.
Sonia - Converse, TX Review Date: 10/10/2019
Sonia - Converse, TX Review Date: 10/10/2019
I called into eGumball today with a list of concerns and Markeise acted with passion and concern he made me feel good and didn't leave my concerns lingering.
Melvin - Florence, AL Review Date: 10/9/2019
Melvin - Florence, AL Review Date: 10/9/2019
My experience with Erica was a home run! I wasn't confident at first because I'm not tech savvy but she understood that and made sure to address all my concerns thoroughly and in a way i could follow.
Jeff - Fort Gratiot, MI Review Date: 10/9/2019
Jeff - Fort Gratiot, MI Review Date: 10/9/2019
It's always great talking to eGumabll! Erica got me set up with expanding my traffic on the internet.
Justus - Lafayette, TN Review Date: 10/9/2019
Justus - Lafayette, TN Review Date: 10/9/2019
Lilia was amazing she was extremely professional , She made my switch seamless.
David - Sedalia, MO Review Date: 10/9/2019
David - Sedalia, MO Review Date: 10/9/2019
I love the customer service I receive when I speak with eGumball. Today I spoke with Jose he made my website look extremely professional and left my expectations exceeded.
Perla - Baltimore, MD Review Date: 10/9/2019
Perla - Baltimore, MD Review Date: 10/9/2019
Ashley was able to get all my issues on my account straightened out.
Cheng - Abington, PA Review Date: 10/9/2019
Cheng - Abington, PA Review Date: 10/9/2019
So far my experience with eGumball has been top notch, Amy serviced me, got me situated with Google and was very insightful. I appreciate her regard for time and getting things taken care of in a timely manner.
Joel - Fort Washington, MD Review Date: 10/9/2019
Joel - Fort Washington, MD Review Date: 10/9/2019
Sasha was GREAT! 5 stars, she was very knowledgeable and kind, she answered all my questions. Egumball has been awesome, I have been needing someone to help me get all this in order and you seem to do it with such ease. You all have answered all my questions and then some, you don't leave me hanging and wondering what is really going one so I appreciate that very much.
Chad - Cleveland, GA Review Date: 10/9/2019
Chad - Cleveland, GA Review Date: 10/9/2019
My experience with Ashley was great! She completed my set up and gave me suggestions on things I can do on my end to help the campaign.
Tony - Saint Ann, MO Review Date: 10/9/2019
Tony - Saint Ann, MO Review Date: 10/9/2019
Lupita exceeded my expectations with how informative she was. She helped me get verified on Google and Bing and gave me clear understanding of what the next steps were.
Christine - Henderson, NV Review Date: 10/8/2019
Christine - Henderson, NV Review Date: 10/8/2019
Working with Sasha in the first stage has made me feel confident in the process and she made sure I was aware of what steps were to come.
Don - Tulsa, OK Review Date: 10/8/2019
Don - Tulsa, OK Review Date: 10/8/2019
I was in need of a thorough explanation of my client control center and Jose was able to fulfill my needs and was very pleasant. I'm excited to see how the service will help my small business.
Crystal - Boise, ID Review Date: 10/8/2019
Crystal - Boise, ID Review Date: 10/8/2019
Amy called me right on time, I had about 25 questions and she answered everyone clearly and without doubt. She made working together on the control panel fun! because of her I'm excited about my plan.
Jose - Missouri City, TX Review Date: 10/8/2019
Jose - Missouri City, TX Review Date: 10/8/2019
So far my experience has been perfect! Amy made suggestions on things that I didn't know about. she also guided me on how I can better my optimization and even offered to do research to help me capitalize on my keywords because I'm bad with computers.
Simona - Mount Prospect, IL Review Date: 10/8/2019
Simona - Mount Prospect, IL Review Date: 10/8/2019
Excellent Customer Service
I had a positive experience speaking with Sasha today, she was able to walk me through the beginning process seamlessly.Gary - Elyria, OH Review Date: 10/7/2019
Thank you Amy for all the suggestions you made and walking me through the phone verification process.
Rick - Seaford, DE Review Date: 10/7/2019
Rick - Seaford, DE Review Date: 10/7/2019
Prompt Service
I had an urgent matter that needed to be handled immediately and Eddie made sure that my request was handled promptly.Gabrielle - Oak Brook, IL Review Date: 10/7/2019
All the questions I threw at Sasha she had a very informative response. She made the process easy to understand and helped get my address updated.
Sonia - Converse, TX Review Date: 10/7/2019
Sonia - Converse, TX Review Date: 10/7/2019
Definte 5
Lupita is definitely a 5 across the board! She carefully confirmed all of my information to ensure that my Google page would be connected correctly, she delivered all her promises.Kaycee - Santa Clarita, CA Review Date: 10/7/2019
The rep I spoke with took his time to show me each tab function one by one. I appreciate your patience Jose!
Dennis - Woodstock, CT Review Date: 10/7/2019
Dennis - Woodstock, CT Review Date: 10/7/2019
My experience with Customer Service was great! Shawna added all of my promotions promptly and gave me suggestions on how to improve.
Airton - Houston, TX Review Date: 10/7/2019
Airton - Houston, TX Review Date: 10/7/2019
Lilia was amazing! she helped me gain access inside of my Google account, I loved her customer service skills.
Kay - East York, ON Review Date: 10/7/2019
Kay - East York, ON Review Date: 10/7/2019
Amy was the greatest! She did her due diligence on my account and made sure things made sense for me.
Rafat - Miami, FL Review Date: 10/7/2019
Rafat - Miami, FL Review Date: 10/7/2019
Jose was very informative and did a great job walking me through the steps of getting my account completely set up.
Blanca - Harvey, LA Review Date: 10/7/2019
Blanca - Harvey, LA Review Date: 10/7/2019
I was in a rush with an abundance of phone calls and Anwar was able to understand that and move swiftly without sacrificing efficiency.
Franz - Pompano Beach, FL Review Date: 10/7/2019
Franz - Pompano Beach, FL Review Date: 10/7/2019
Sasha's communication was great! She helped me set up my Bing page and gave me confirmation as to what the next step was in the process.
Turab - Staten Island, NY Review Date: 10/7/2019
Turab - Staten Island, NY Review Date: 10/7/2019
Shawna is a very big help to me, no questions went unanswered.
Edna - Columbia, SC Review Date: 10/7/2019
Edna - Columbia, SC Review Date: 10/7/2019
Thank you Lupita for helping me get verified and for the friendly customer service.
Joyce - San Antonio, TX Review Date: 10/7/2019
Joyce - San Antonio, TX Review Date: 10/7/2019
I called in to customer service to look at the progress because I noticed I wasn't ranking on some keywords Erica was able to show me where I'm listed and address my concerns. Ive been a client for 3 months and eGumball is always very responsive with my request. Erica made sure to go above and beyond to exceeded my expectations.
Panos - Raleigh, NC Review Date: 10/7/2019
Panos - Raleigh, NC Review Date: 10/7/2019
I had a horrible experience with my past marketing company and egumball is already doing so much better than the other company. I had my first call today with Amy and she started the verification process and helped me get the domain name I wanted. I still need to wait for my post cards in the mail for my listing to move forward but so far it is going great.
Kimberly - Portland, OR Review Date: 10/4/2019
Kimberly - Portland, OR Review Date: 10/4/2019
I had a couple of hiccups in the beginning of signing up with egumball but Sasha fixed my issues right away! I wasn't receiving my verification codes with Google and with one phone call Sasha was able to get it done. She is amazing!
Priscilla - Vero Beach, FL Review Date: 10/4/2019
Priscilla - Vero Beach, FL Review Date: 10/4/2019
So far I am pleased with the service and the promptness . Any time I request a call back , egumball representatives call me back. I have been walked through the whole process and I realized I was way behind the whole internet game before signing up with egumball.
Joseph - Jackson, GA Review Date: 10/4/2019
Joseph - Jackson, GA Review Date: 10/4/2019
Started the service a bit ago and everything has been going really good. I like that everyone takes their time and is very patient with me. It is nice how helpful everyone is.
Shana - Baton Rouge, LA Review Date: 10/4/2019
Shana - Baton Rouge, LA Review Date: 10/4/2019
I have been helped with everything so far! My website, Apple and Google and really anything I need. So far so good!
Ryan - Orlando, Fl Review Date: 10/4/2019
Ryan - Orlando, Fl Review Date: 10/4/2019
Amy is just easy to work with and very nice and personable. She helped me set up the phone verification with Apple and Bing.
Jennifer - Elkhorn, Wi Review Date: 10/3/2019
Jennifer - Elkhorn, Wi Review Date: 10/3/2019
Lupita me ayudó con todas mis solicitudes pendientes. Ella hizo una excelente verificación de mis códigos para Apple. Yo diría que fue amable y que merece 5 estrellas más el sol y la luna.
Oscar - Seattle, WA Review Date: 10/3/2019
Oscar - Seattle, WA Review Date: 10/3/2019
Just started the service and so far it is going great. Lilia was able to stop the process for my Google account since Google had terminated the account with my address change.
Terri - Baltimore, MD Review Date: 10/3/2019
Terri - Baltimore, MD Review Date: 10/3/2019
A good refresh was needed on my account and I was able to contact eGumball today and get a refresh on my service. Eddie was very good to work with and helped me renew my contract. I don't plan to cancel any time soon!
Emil - Jupiter, FL Review Date: 10/3/2019
Emil - Jupiter, FL Review Date: 10/3/2019
I am happy with the service. I needed help consolidating my information and straightening everything out since moving to a new location and Erica was very helpful with that.
Jackie - Strongsville, OH Review Date: 10/3/2019
Jackie - Strongsville, OH Review Date: 10/3/2019
After all these years and fantastic results from your Customer Service Representative named Lynne C, I am closing down the business. Thank you for your help in making my transition as smooth as possible, and keeping the wonderful memory of egumball positive! God Bless everyone at egumball that added to my Business years!
David - Jacksonville, FL Review Date: 10/3/2019
David - Jacksonville, FL Review Date: 10/3/2019
I just started the service and I like it so far. I learned how to work egumball and customer service was really helpful.
Harry - Las Vegas, NV Review Date: 10/3/2019
Harry - Las Vegas, NV Review Date: 10/3/2019
lilia es la primera persona en su empresa que realmente comprende al cliente. Ella me apoya y es excepcional! Es difícil encontrar a alguien que trabaje para una gran empresa que realmente se preocupe y trate a los clientes con amabilidad y paciencia. Le daría a Lilia la mayor cantidad de estrellas por ayudarme con mi cuenta de egumball.
Alberto - Las Vegas, NV Review Date: 10/3/2019
Alberto - Las Vegas, NV Review Date: 10/3/2019
My customer service representative Shawna helped me with my control panel and it was great customer service. She was able to answer all my questions.
Tera - Henderson, NV Review Date: 10/2/2019
Tera - Henderson, NV Review Date: 10/2/2019
Activations representative Aryan is very patient and sweet to work with. She was patient while I filled everything out and saved my information. She was great and gave me an entire tour of the website and showed me how to add and make changes.
Natalie - Pinecrest, Fl Review Date: 10/2/2019
Natalie - Pinecrest, Fl Review Date: 10/2/2019
Lilia is super helpful and really nice! She updated our Google and Bing listing today.
Oksana - Vancouver, WA Review Date: 10/2/2019
Oksana - Vancouver, WA Review Date: 10/2/2019
Very good customer service and really good help for my business. Adrian answered all my questions and made things good right now.
Nancy - Fairfax, VA Review Date: 10/2/2019
Nancy - Fairfax, VA Review Date: 10/2/2019
We had questions about the statistics and what we can expect while using your services and Erica was very helpful! Everything was great on our call!
Sixela - St Paul, MN Review Date: 10/2/2019
Sixela - St Paul, MN Review Date: 10/2/2019
Best representative I have had is Erica! I was trying to find someone that I could constantly get in touch with and she is that person. It was nice to have someone call me back and be helpful.
Nick - Middleton, WI Review Date: 10/2/2019
Nick - Middleton, WI Review Date: 10/2/2019
Glad my egumball representative did a very good walk through of my dashboard control panel with me. Ashley you were very friendly and good to work with.
Marianne - Springdale, AR Review Date: 10/2/2019
Marianne - Springdale, AR Review Date: 10/2/2019
Amy helped me finish setting up some things and finishing the verification for my business. She was very good to work with and was very friendly and very nice.
Patti - Crookston, MN Review Date: 10/2/2019
Patti - Crookston, MN Review Date: 10/2/2019
I thought that Lupita was very efficient! She was straight to the point and it all went very smoothly! She was clear and helped me verify Apple and Bing.
Ted - Ooltewah, TN Review Date: 10/2/2019
Ted - Ooltewah, TN Review Date: 10/2/2019
Pretty good service and we are made good headway today! Lupita confirmed a lot of my information and helped me start a couple of servers.
Jim - Amarillo, TX Review Date: 10/2/2019
Jim - Amarillo, TX Review Date: 10/2/2019
Jose was very informative and set up my keywords today. He also added my business hours, key contacts and helped me add my company description. He did good walking me through the service process.
David - Troy, MI Review Date: 10/2/2019
David - Troy, MI Review Date: 10/2/2019
I have been with you all two and half years and for the first time I found a rep that was very good to work with. Eddie my rep was very kind and polite and did very good explaining the program and what it does for my business.
Kathy - Dunmore, PA Review Date: 10/2/2019
Kathy - Dunmore, PA Review Date: 10/2/2019
Jose got my administrative page set up for my company. He was very patient with me and dealt with my changes perfectly.
Mike - Richardson, TX Review Date: 10/1/2019
Mike - Richardson, TX Review Date: 10/1/2019
My activations representative Lupita is very helpful! She helped us start the process of getting our listings all the same online and was very pleasant and easy to work with.
Mona - Saint Paul, MN Review Date: 10/1/2019
Mona - Saint Paul, MN Review Date: 10/1/2019
Lilia is verifying my information and getting me signed up with Apple, Bing and Google. She did a very good job and was very open and pleasant with my questions.
Donald - Hurst, TX Review Date: 10/1/2019
Donald - Hurst, TX Review Date: 10/1/2019
We got everything set up today and Sasha was very helpful. It was fantastic working with her and she let me even email her some pictures so that she could upload them for me. Sasha really helped me with everything!
Aaron - Warrensburg, MO Review Date: 10/1/2019
Aaron - Warrensburg, MO Review Date: 10/1/2019
Thank you Lilia for being very nice and helping me with the verification of Bing , Apple and Google.
Jesse - Fort Lauderdale, FL Review Date: 10/1/2019
Jesse - Fort Lauderdale, FL Review Date: 10/1/2019
I liked working with Erica who was very helpful! She helped me finish my zip codes and helped me finish filling out my business information for my egumball service. Erica is also going to be helping me add photos to my website.
Michelle - El Paso, TX Review Date: 9/30/2019
Michelle - El Paso, TX Review Date: 9/30/2019
Thank you Kate for helping me establish the two codes for my business online and for helping me with my address consistency. I never noticed the address details on my website , so I made the changes you suggested.
thank you!
Franz - Pompano Beach, Fl Review Date: 9/30/2019
Franz - Pompano Beach, Fl Review Date: 9/30/2019
I called customer service because I could not upload a local picture on Google and Erica was very helpful and good! She did if for me! Thank you Erica
Tuanh - New Orleans, LA Review Date: 9/30/2019
Tuanh - New Orleans, LA Review Date: 9/30/2019
Sasha is polite, efficient and funny to work with. Perfect first phone call! Thank you Sasha for helping me get it all organized.
Margaret - Providence, RI Review Date: 9/30/2019
Margaret - Providence, RI Review Date: 9/30/2019
Lilia was really good to work with and helped me set up my website and it was good!
Pareen - Patel, GA Review Date: 9/27/2019
Pareen - Patel, GA Review Date: 9/27/2019
Shawna is the best rep I have ever had with your company. She revamped our website and service!
David - Petersburg, FL Review Date: 9/27/2019
David - Petersburg, FL Review Date: 9/27/2019
Amy was very helpful. She was able to explain what the process was with no difficulty. She was very courteous and helpful. I've never been a computer savvy person but she was able to explain everything to me.
Larry - Warner Robins, GA Review Date: 9/27/2019
Larry - Warner Robins, GA Review Date: 9/27/2019
I learned how the post card process worked thanks to Amy. She went over what I can I expect and it was perfect.
Brenda - Pitman, PA Review Date: 9/26/2019
Brenda - Pitman, PA Review Date: 9/26/2019
Amy is such a sweetheart! She took care of me and helped me look up some keywords and such.
Josh - Elizabethton, TN Review Date: 9/26/2019
Josh - Elizabethton, TN Review Date: 9/26/2019
Sasha is very very delightful and was able to really figure out what my keywords should be. She reviewed everything and we were able to put some keywords together. Everything seemed to pop up just right.
Pam - Norfolk, NE Review Date: 9/26/2019
Pam - Norfolk, NE Review Date: 9/26/2019
Eddie did a great job changing an incorrect phone number I had online.
Bill - Watkinsville, GA Review Date: 9/25/2019
Bill - Watkinsville, GA Review Date: 9/25/2019
Sasha is friendly and pleasant to work with. She helped set up Bing and Google has been good to work with
Carolyn - Muphys, CA Review Date: 9/25/2019
Carolyn - Muphys, CA Review Date: 9/25/2019
Erica was very helpful and explained everything we are paying for. She helped us add a few extras on our account like Apple maps. Thank you
Gary - Lincoln, NE Review Date: 9/25/2019
Gary - Lincoln, NE Review Date: 9/25/2019
Jose just walked me through all the setup on the egumball about us and was very thorough.
Bonnie - Perrysburg, OH Review Date: 9/25/2019
Bonnie - Perrysburg, OH Review Date: 9/25/2019
Amy is optimizing my listing and having it corrected on the major online listings like Google and Apple. She was excellent and helped me also with my character words
Mohamed - Yonkers, NY Review Date: 9/25/2019
Mohamed - Yonkers, NY Review Date: 9/25/2019
Juan is great to work with. He answered all my questions and the call went very smooth. He really helped me.
Brenda - Pitman, PA Review Date: 9/25/2019
Brenda - Pitman, PA Review Date: 9/25/2019
I'd rate Aryan the top stars! Our call went very well. She helped me set up the account and we went through the demo and how to log into it and put keywords inside of my page.
Jeff - Clifton, Il Review Date: 9/25/2019
Jeff - Clifton, Il Review Date: 9/25/2019
Aryan is very nice and very thorough! She helped me go through the egumball control panel
Patti - Cape Coral, FL Review Date: 9/25/2019
Patti - Cape Coral, FL Review Date: 9/25/2019
Thank you Amy for clarifying things about my address and keywords. Thank you for helping me get rid of an extra account I created online. You were great to work with!
Paula - Culpeper, VA Review Date: 9/25/2019
Paula - Culpeper, VA Review Date: 9/25/2019
Ashley knows her stuff! Everything got done on the page. She did a marvelous job! Thank you for being efficient and getting things done.
John - Fruitland Park, FL Review Date: 9/24/2019
John - Fruitland Park, FL Review Date: 9/24/2019
Shawna was the best person I have spoken with at the company. She has lots of ideas and suggested we do so many things! She gave me things I could do and was really really great to work with
Steven - Orlando, FL Review Date: 9/24/2019
Steven - Orlando, FL Review Date: 9/24/2019
Amy was very personable and very professional and excellent. She helped me confirm our Google listing, our Apple listing and the Bing. Excellent 5 stars
Jeff - Clifton, IL Review Date: 9/24/2019
Jeff - Clifton, IL Review Date: 9/24/2019
The personal connections made on the calls, the time and attention to my business, the details and differences for my particular needs. Many questions to find out what would help make things work for First Presbyterian Preschool. Anwar
looked at ways that I can continue to use the "review" feature for "happy customers" after we no longer pay for our monthly optimization and he arranged for me to get information about google business.I am a "happy customer". Thank you.
Andra - Tallahassee, FL Review Date: 9/24/2019
Andra - Tallahassee, FL Review Date: 9/24/2019
Very good customer service! Aryan my rep is a really nice person and helped me put all the information together for my advertising. She was very professional!
Froy - Houston, TX Review Date: 9/24/2019
Froy - Houston, TX Review Date: 9/24/2019
Everything was awesome! Amy helped me set up a couple of things on my profile and it was great. Thank you for your services.
Ictiandro - Lawrenceville, GA Review Date: 9/24/2019
Ictiandro - Lawrenceville, GA Review Date: 9/24/2019
I appreciate Shawna. She explained things to me so good! It really went well and I wanted to leave her a good review
Success - Lomita, CA Review Date: 9/24/2019
Success - Lomita, CA Review Date: 9/24/2019
Kate is funny and I like working with her. She helped me set up keywords and everything.
Omar - Los Angeles, CA Review Date: 9/24/2019
Omar - Los Angeles, CA Review Date: 9/24/2019
Oh my gosh Lilia is awesome! She laughed at all my jokes and got me all set up with my Google listing. She updated my information and verified my address online with Google, Apple and Bing. She did a lot for me!
Darryl - Hot Springs, AR Review Date: 9/24/2019
Darryl - Hot Springs, AR Review Date: 9/24/2019
Everything worked out with Amy! She was efficient and knows what she is doing! She got it done pretty quickly.
Ron - Portage, MI Review Date: 9/24/2019
Ron - Portage, MI Review Date: 9/24/2019
Aryan has really really good customer service! She helped me with all the settings and showed me how everything works! She gave me all the information for the design and everything!
Jesus - Oakdale, CA Review Date: 9/23/2019
Jesus - Oakdale, CA Review Date: 9/23/2019
Lilia is very helpful and helped me with one of my post. Lilia got me verified and she was very helpful, very knowledgeable and very professional. This is my first time using a company like this and I feel comfortable!
Ruben - New Cumberland, PA Review Date: 9/23/2019
Ruben - New Cumberland, PA Review Date: 9/23/2019
The set up was very good and Amy helped me get the information for Apple and the other browsers like Bing. 5 stars
Manish - Roselle, IL Review Date: 9/23/2019
Manish - Roselle, IL Review Date: 9/23/2019
I had called in because there was another company registered with Google using our business address and Shawna was great at handling this! She updated my keywords,helped me with my Google listing and helped me add content too!
Tara - Kamloops, BC Review Date: 9/23/2019
Tara - Kamloops, BC Review Date: 9/23/2019
Terrific call with Erica. We laughed a lot during the entire call and she was just a pleasure to work with. We went through all the service and she helped me with my keywords.
Robert - North Las Vegas, NV Review Date: 9/23/2019
Robert - North Las Vegas, NV Review Date: 9/23/2019
Fantastic call with Aryan! We worked on a few things and she accomplished all of it. I must say it was handled well, and it was nice. I would give Aryan her 5 stars!
Steve - Heritage Pointe, AB Review Date: 9/23/2019
Steve - Heritage Pointe, AB Review Date: 9/23/2019
Shawna was able to help me with everything I requested! It was great and she was able to answer all my calls.
Diem - New York, NY Review Date: 9/20/2019
Diem - New York, NY Review Date: 9/20/2019
Amy was very professional, kind and helped me declare ownership of the business as a manger
Stacy - Loxahatchee, FL Review Date: 9/20/2019
Stacy - Loxahatchee, FL Review Date: 9/20/2019
As always, my experience was wonderful! Shawna fixed everything for me and is extra responsive and helpful! She is the best person to work with.
Theresa - Columbus, OH Review Date: 9/20/2019
Theresa - Columbus, OH Review Date: 9/20/2019
Good customer service! We actually made some headway! I was pleased with my conversation with Adrian. We got things accomplished and set up. He did a good job!
Mark - Denham Springs, LA Review Date: 9/20/2019
Mark - Denham Springs, LA Review Date: 9/20/2019
This is Debbie from healing hands massage.Crista was great and helped me with my new website, she made it look really good.The service I received was awesome because Christa got it done right away that day, I give her 5 stars. I have been with e-gumball for years and will be till I close my business.
Debbie - Oshkosh, WI Review Date: 9/20/2019
Debbie - Oshkosh, WI Review Date: 9/20/2019
Ashley is very sweet and very helpful! Our call was very good! 5 Stars for Ashley!
Emily - Byram, MS Review Date: 9/19/2019
Emily - Byram, MS Review Date: 9/19/2019
Pretty good customer service. Lilia was very clear and understanding. She helped me get the control panel going!
Josh - Spokane, WA Review Date: 9/19/2019
Josh - Spokane, WA Review Date: 9/19/2019
Sasha was very informative and helpful! She walked me through all the different pages and showed me how to go in and change things.
Heddy - Fort Lupton, CO Review Date: 9/19/2019
Heddy - Fort Lupton, CO Review Date: 9/19/2019
Great customer service. Lilia verified information to make sure all my listings had the same information and everyone at egumball has been really nice to work with.
Gynna - Merrillville, IN Review Date: 9/19/2019
Gynna - Merrillville, IN Review Date: 9/19/2019
Sasha is very nice and showed me how to import information onto my dashboard. She was very easy to work with and was clear and concise. It was nice that Sasha allowed me to be myself during this process.
April - Syracuse, NY Review Date: 9/19/2019
April - Syracuse, NY Review Date: 9/19/2019
10 out of 10! Lilia helped me with the website and gave me updates on Google maps and Microsoft. Thank you Lilia
James - La Mirada, CA Review Date: 9/19/2019
James - La Mirada, CA Review Date: 9/19/2019
Ashley was wonderful to work with. She helped me go through the control panel and went over all the things I can do and edit. She made is easy! I was like wow it's that easy! It worked out well and everyone has good customer service.
Charles - Upper Darby, PA Review Date: 9/19/2019
Charles - Upper Darby, PA Review Date: 9/19/2019
Everything was pretty easy! Amy helped me set up and confirm the addresses and helped me set up the map for Microsoft and Apple.
Steve - Heritage Pointe, AB Review Date: 9/19/2019
Steve - Heritage Pointe, AB Review Date: 9/19/2019
I thought Sasha was very informative and walked me through every single piece of the website. Good customer service!
Tammy - Howell, MI Review Date: 9/19/2019
Tammy - Howell, MI Review Date: 9/19/2019
Jose did a wonderful job and talked me through everything. He is great!
Kyle - Detroit Lakes, MN Review Date: 9/19/2019
Kyle - Detroit Lakes, MN Review Date: 9/19/2019
Perfect call with Ashley. She reviewed all the dashboard components and was very detail oriented!
William - Fountain Hills, AZ Review Date: 9/18/2019
William - Fountain Hills, AZ Review Date: 9/18/2019
Adrian está muy atento y me ayudó mucho hoy. Es amable y super servicial.
Gabimo - Bluffton, SC Review Date: 9/18/2019
Gabimo - Bluffton, SC Review Date: 9/18/2019
Ms. Jeanie took care of everything! She is a great asset to your company and did an excellent job.
Stepheleon - Houston, TX Review Date: 9/18/2019
Stepheleon - Houston, TX Review Date: 9/18/2019
Thank you Sasha for walking me through my online portal and for showing me how to use the website, it was great.
Mike - Cleveland, GA Review Date: 9/18/2019
Mike - Cleveland, GA Review Date: 9/18/2019
We got things done today and Lilia was just really helpful and awesome! We went through the whole website page today.
Mahmoud - Shawnee, OK Review Date: 9/18/2019
Mahmoud - Shawnee, OK Review Date: 9/18/2019
Good response. CSR work and recommend good ideas to get more hits for ONLINE search.I appreciate the work that everyone is doing
Rayman - Naples, FL Review Date: 9/18/2019
Rayman - Naples, FL Review Date: 9/18/2019
Alana Hernandez was fabulous!!
I asked for a link I could send to my customers, and she was very helpful.
Marci - Des Plaines, IL Review Date: 9/18/2019
Marci - Des Plaines, IL Review Date: 9/18/2019
Brandon resolved the problem and was great! He was really helpful! He gave me great suggestions and I really appreciate him.
Loriano - Houston, TX Review Date: 9/17/2019
Loriano - Houston, TX Review Date: 9/17/2019
Sasha told me what she wanted to do and got it done! She was great and got me set up on Google and Apple.Sasha was very patient and very helpful.
Jim - Taylorsville, NC Review Date: 9/17/2019
Jim - Taylorsville, NC Review Date: 9/17/2019
It was a a pretty good call with Sasha. She helped me get the verification number through Bing and Google and was very prompt and courteous!
David - Myerstown, PA Review Date: 9/17/2019
David - Myerstown, PA Review Date: 9/17/2019
Ashley is awesome! She helped me with keywords, picture uploads and explained everything in detail. She also helped me set up passwords. Everyone needs to know that she is good to work with
Annie - Old Orchard Beach, ME Review Date: 9/17/2019
Annie - Old Orchard Beach, ME Review Date: 9/17/2019
Shawna answered all my questions and is working on all the things I wanted! I am glad she is my rep! She knows what she is doing and handled things in a professional way
Dr. - Orland Park, IL Review Date: 9/17/2019
Dr. - Orland Park, IL Review Date: 9/17/2019
Ashley was awesome! She was very helpful with the platform. She showed me all the areas that I could change and was really patient. I liked that she described the process very well to me.
Kelly - Vancouver, WA Review Date: 9/17/2019
Kelly - Vancouver, WA Review Date: 9/17/2019
Brandon is good! He finished my Google and Bing set up and knew what he was talking about!
Liz - Haltom City, TX Review Date: 9/17/2019
Liz - Haltom City, TX Review Date: 9/17/2019
Jose is very helpful and showed me different features to the whole panel. He showed me how to log into my account and reviewed the service that you provide for me.
Taleisha - Phoenix, AZ Review Date: 9/17/2019
Taleisha - Phoenix, AZ Review Date: 9/17/2019
Excelente servicio al cliente. Anwar me dio toda la información y pudo resolver mi caso
Juan - Pinellas Park, FL Review Date: 9/16/2019
Juan - Pinellas Park, FL Review Date: 9/16/2019
I enjoyed working with Jeanie. She was very helpful! She got everything set up with zip codes, towns and pictures.
Frank - Tuscaloosa, AL Review Date: 9/16/2019
Frank - Tuscaloosa, AL Review Date: 9/16/2019
Excellent service, easy to understand and follow.Sasha helped with setting up mapping for apple and bing
Frank - Tuscaloosa, AL Review Date: 9/16/2019
Frank - Tuscaloosa, AL Review Date: 9/16/2019
Excellent customer service. Ashley got everything updated and got me started and finished! She also fixed Google for me and made it easy.
Debbie - Salem, OR Review Date: 9/13/2019
Debbie - Salem, OR Review Date: 9/13/2019
Juan nos ayudó con los pasos en el perfil de mi sitio web. También nos ayudó a agregar ciudades y fue muy agradable y paciente conmigo.
Erika - Garden Grove, CA Review Date: 9/13/2019
Erika - Garden Grove, CA Review Date: 9/13/2019
Erica helped me get my Ad and website seen more! She was awesome and was very good! Erica needs a raise because she is best
Ryan - Champaign, Il Review Date: 9/13/2019
Ryan - Champaign, Il Review Date: 9/13/2019
Shawna was very nice and very knowledgeable. She made some tweaks to my site and made sure it was all right!
Philip - St. Lucie, Fl Review Date: 9/13/2019
Philip - St. Lucie, Fl Review Date: 9/13/2019
Amy was very patient and guided me through everything .English is my second language and I have a hard time going over information quickly, and Amy was very good and took her time
Le - Old Orchard Beach, ME Review Date: 9/13/2019
Le - Old Orchard Beach, ME Review Date: 9/13/2019
Thank you Kate for linking everything to my website and helping me with the keywords and search engine ! Very Prompt
Jenny - Dagsboro, DE Review Date: 9/13/2019
Jenny - Dagsboro, DE Review Date: 9/13/2019
I was not at work today and Ashley was very patient with me. She helped me get the dashboard started and helped me set up information. She waited for me and answered all my questions.
Carol - Calgary, AB Review Date: 9/13/2019
Carol - Calgary, AB Review Date: 9/13/2019
Anwar me ayudó mucho y me ayudó con todo. Organizó la lista y aclarado su servicio al cliente ! 5 estrella
Ana - Deltona, FL Review Date: 9/13/2019
Ana - Deltona, FL Review Date: 9/13/2019
I couldn't say anything better about Amy! She couldn't have been more helpful! She was awesome, sweet, kind and thorough. She made it all easy peasy!
Rick - Baldwinsville, NY Review Date: 9/13/2019
Rick - Baldwinsville, NY Review Date: 9/13/2019
My phone call was positive with Shawna! She helped me with everything! Thank you Shawna for the positive suggestions.
Michael - Bloomfield Hills, MI Review Date: 9/13/2019
Michael - Bloomfield Hills, MI Review Date: 9/13/2019
Ashley informed me and did pretty good on my account. She walked me through everything and did a good job explaining my account.
Kody - Salem, IL Review Date: 9/13/2019
Kody - Salem, IL Review Date: 9/13/2019
The experience I had with my representative Jose was very good. He answered all my questions and was very patient with me because I am computer illiterate. He answered all my questions and walked me through everything. On a scale of 1 to 10, Jose gets a 12!
David - Pahrump, NV Review Date: 9/12/2019
David - Pahrump, NV Review Date: 9/12/2019
Perfect walk through of the website. Juan was very informative and helpful.
Peggy - Marion, IA Review Date: 9/12/2019
Peggy - Marion, IA Review Date: 9/12/2019
Juan got me to understand the website and how it works. He did pretty good at explaining all the things.
Liz - Haltom City, TX Review Date: 9/12/2019
Liz - Haltom City, TX Review Date: 9/12/2019
Ashley was really helpful! She answered all my questions and walked me through the process! She let me know all my options and I am very satisfied with her performance!
Jeremy - Portsmouth, VA Review Date: 9/12/2019
Jeremy - Portsmouth, VA Review Date: 9/12/2019
Shawna was a lot of help and sure helped me with all my questions and concerns.I decided to extended the service for an additional 3 months. I liked working with her!
Kurt - Tyler, TX Review Date: 9/12/2019
Kurt - Tyler, TX Review Date: 9/12/2019
Ashley is helping to set up our new account . She seemed to do a great job. I give her a 5 Thanks Kyle.
Kyle - Brroksville, FL Review Date: 9/12/2019
Kyle - Brroksville, FL Review Date: 9/12/2019
We just began to work with you and Jose was very helpful. He walked us through the panel and showed me how to make changes. He helped me confirm Google, Apple and Bing and helped me solve some problems.
Sixela - St. Paul, MN Review Date: 9/12/2019
Sixela - St. Paul, MN Review Date: 9/12/2019
I got some mapping stuff done thanks to Amy! She also helped me get ready for our Google account and was helping me get all that going.
Kyle - Detroit Lakes, MN Review Date: 9/12/2019
Kyle - Detroit Lakes, MN Review Date: 9/12/2019
Sasha answered every one of my questions and is very good with getting my account online set up.
Nicole - Little Elm, TX Review Date: 9/11/2019
Nicole - Little Elm, TX Review Date: 9/11/2019
Ashley was good to work with! She helped me with the website and went over many things about the business. It was all good and she gets the full 5 stars from me.
Zakir - Radium Hot Springs, BC Review Date: 9/11/2019
Zakir - Radium Hot Springs, BC Review Date: 9/11/2019
Amy verified my company information and ran through the verification process with the search engines. She made sure to double check all my company information.
Jie - Venice, FL Review Date: 9/11/2019
Jie - Venice, FL Review Date: 9/11/2019
Jeanie went above and beyond! She went over everything and explained everything clearly! She is really good to work with.
Rich - Port St Lucie, FL Review Date: 9/11/2019
Rich - Port St Lucie, FL Review Date: 9/11/2019
Amy was working on connecting my listings with Apple, Bing and Google. She was looking for the authorization to connect my pages and she was nice and friendly.
Aaron - Clinton, TN Review Date: 9/11/2019
Aaron - Clinton, TN Review Date: 9/11/2019
I like Brandon's customer service. He was very thorough with me and changed some things for me and added more pictures!
Robin - Mc Kees Rocks, PA Review Date: 9/11/2019
Robin - Mc Kees Rocks, PA Review Date: 9/11/2019
Sasha is patient and helped me update all my information on my website.
Kelly - Portland, OR Review Date: 9/11/2019
Kelly - Portland, OR Review Date: 9/11/2019
Thank you Shawna for looking at my keywords to get better results. The call went really well and you were really helpful with that situation.
Marci - Little Rock, AR Review Date: 9/11/2019
Marci - Little Rock, AR Review Date: 9/11/2019
Jose was very thorough and I didn't feel rushed! I liked that I could speed things up and I really couldn't ask for anything better.
Matthew - Racine, WI Review Date: 9/10/2019
Matthew - Racine, WI Review Date: 9/10/2019
Everything went awesome on my call with Lilia! It was great and she helped me go into the back office and showed me different features in the back office. Really good instructions ! 5 Stars
Herman - Metairie, LA Review Date: 9/10/2019
Herman - Metairie, LA Review Date: 9/10/2019
All good service. Erica walked me through the control panel and was very helpful! She knows what she is doing!
Diane - Freeport, FL Review Date: 9/10/2019
Diane - Freeport, FL Review Date: 9/10/2019
Jose he did a really thorough job! He answered any question I had and explained things to my understanding. Thank you for sending him my way!
Janet - Muskego, WI Review Date: 9/10/2019
Janet - Muskego, WI Review Date: 9/10/2019
Eddie is good at what he does! He was quite patient with me and was very good. He taught me what I needed to know and I would rate him 5 stars without a doubt!
Robert - Detroit, MI Review Date: 9/9/2019
Robert - Detroit, MI Review Date: 9/9/2019
I enjoyed working with Anwar! He was very very courteous and helpful! He is a really good guy to work with. 5 Stars for Anwar. Thank you for being professional.
Dean - Siloam Springs, AR Review Date: 9/9/2019
Dean - Siloam Springs, AR Review Date: 9/9/2019
I got three phone calls for Bing and Google and Amy made sure all my information was correct! She was very very nice.
Lynn - Paducah, KY Review Date: 9/9/2019
Lynn - Paducah, KY Review Date: 9/9/2019
Shawna kept my business! She had a great personality , was very informative and was really good at explaining things thoroughly.
Terri - Carthage, TN Review Date: 9/9/2019
Terri - Carthage, TN Review Date: 9/9/2019
I had a great and informative call with Adrian! I am very happy! He knows a lot! He is fluid and when you know what you are talking about, words flow through your mouth. Adrian represents eGumball very well! Thank you Adrian for adding Apple and bing and for the upgrade!
Angela - Temecula, CA Review Date: 9/9/2019
Angela - Temecula, CA Review Date: 9/9/2019
Shawna is very instructive and very helpful. She is setting me up for another three months and is getting more things working in my favor. She was very patient too!
Lee - Yankton, SD Review Date: 9/9/2019
Lee - Yankton, SD Review Date: 9/9/2019
Amy helped me with the things for the website and business pages. She did good!
Zakir - Radium Hot Springs, BC Review Date: 9/9/2019
Zakir - Radium Hot Springs, BC Review Date: 9/9/2019
Outstanding customer service. Lupita was wonderful, very helpful and very informative. She answered all my questions and she got back to me really quick by email. Lupita is very very cool!
Yousef - Silver Spring, MD Review Date: 9/9/2019
Yousef - Silver Spring, MD Review Date: 9/9/2019
I like the quick response time from when we signed up! I like that I could understand Amy and she made things really easy. It was awesome that she helped me with the Bing and Google account set up.
Josh - Spokane, WA Review Date: 9/9/2019
Josh - Spokane, WA Review Date: 9/9/2019
Lilia set up the portal for me so that I could log into it and she showed me how to make changes, She was very helpful and very good.
Colleen - Frontier, SK Review Date: 9/9/2019
Colleen - Frontier, SK Review Date: 9/9/2019
Brandon addressed every single one of my concerns. He helped me get into the control center and took me through a lot of things that I could change. He was very helpful and understanding and also helped me understand what I was doing.
Barb - Grand Rapids, MI Review Date: 9/9/2019
Barb - Grand Rapids, MI Review Date: 9/9/2019
Jeanie is very pleasant! She is having us set up the additional keywords to set up our control panel.
Bill - Brownwood, TX Review Date: 9/9/2019
Bill - Brownwood, TX Review Date: 9/9/2019
Jose was wonderful and really helped out a lot! He did his part quick and made sure I understood what he was saying. He was super polite!
Patty - San Antonio, TX Review Date: 9/6/2019
Patty - San Antonio, TX Review Date: 9/6/2019
Shawna was very helpful and is handling things from the inside! She is very good and my goal is to get more leads!
Velma - Crosby, TX Review Date: 9/6/2019
Velma - Crosby, TX Review Date: 9/6/2019
Very good! Amy was setting up our Google listing account and was very friendly!
Kyrstin - North Richland Hills, TX Review Date: 9/6/2019
Kyrstin - North Richland Hills, TX Review Date: 9/6/2019
Amy was so helpful! She reviewed the details of my company and gave me a phone call from Microsoft Bing for verification. She also showed me how I can link my Google page to you guys. Thank you!
Mehrdad - San Jose, CA Review Date: 9/6/2019
Mehrdad - San Jose, CA Review Date: 9/6/2019
Brandon is very good! He was able to get me free stuff! He upgraded me and gave me Apple maps! He was very good and patient!
Paul - Orangeville, ON Review Date: 9/5/2019
Paul - Orangeville, ON Review Date: 9/5/2019
Kate was able to help me with 5 keywords and the ten keyword listings for my taxi website. She was great and was able to help me with the Apple verification.
Herman - Metairie, LA Review Date: 9/5/2019
Herman - Metairie, LA Review Date: 9/5/2019
I wanted to give Jose a review! He provided me with great information and I am happy with the results! I think Jose did a great job.
Travis - Jacksonville, FL Review Date: 9/5/2019
Travis - Jacksonville, FL Review Date: 9/5/2019
If you had more people like Adrian eGumball would do very well all the time! He gets an A+ !!! He was very very helpful and I can't thank him enough. He got my wrong addresses corrected right away. He paid attention and got things done. He is efficient, he is polite and I like him a lot! You need more people like him!
Randi - Las Vegas, NV Review Date: 9/5/2019
Randi - Las Vegas, NV Review Date: 9/5/2019
I need new customers and Amy was able to lay things out for me and showed me what is coming next. It was a good call and we talked about different points that people might type in when looking for my type of business online.
Cindy - Catonsville, MD Review Date: 9/5/2019
Cindy - Catonsville, MD Review Date: 9/5/2019
Sasha is fantastic! She is very very good and absolutely helpful with the set up of my account.
Saverio - Madison, NJ Review Date: 9/5/2019
Saverio - Madison, NJ Review Date: 9/5/2019
Amy got my phone system set up to where there would be a connection on Apple and Bing with my phone numbers. She was patient and honest and did everything she said she would do!
Ken - Indian Trail, NC Review Date: 9/5/2019
Ken - Indian Trail, NC Review Date: 9/5/2019
Erica was excellent to work with and she took care of two things for me. First thing was the set up of my keywords over the phone and the other thing is we got my review flagged. thank you
Alex - Fairborn, OH Review Date: 9/5/2019
Alex - Fairborn, OH Review Date: 9/5/2019
I had an awesome call with Erica! She answered all the questions I needed answered and I feel good about that. I am not great with computers and she gave me really good tips on how to bring up my score. Erica was really good about listening to my goals.
Judy - Skowhegan, ME Review Date: 9/4/2019
Judy - Skowhegan, ME Review Date: 9/4/2019
Erica is very friendly, helpful and patient! She was able to get my monthly bill cheaper and added more services for me. It was a really good call!
Judy - Springfield, OH Review Date: 9/4/2019
Judy - Springfield, OH Review Date: 9/4/2019
I enjoyed my call with Shawna! I loved it. It was very very informative . Shawna showed me some things that I could do on my service portal and how to add zip codes and cities so that the searches would be right in those locations.
Tara - Forest Park, IL Review Date: 9/4/2019
Tara - Forest Park, IL Review Date: 9/4/2019
Amy was great very knowledgeable on many facets of my online presence.
Patrick - Baltimore, MD Review Date: 9/4/2019
Patrick - Baltimore, MD Review Date: 9/4/2019
Sasha showed me how to upload photos and helped me finalize my search details. She was very receptive to building me a website and was helpful.
Kirk - Maricopa, AZ Review Date: 9/4/2019
Kirk - Maricopa, AZ Review Date: 9/4/2019
Sasha is one of the best people I have ever worked with over the phone! She was friendly, she was patient and anything I couldn't do , she did for me! She was awesome.
Elie - Fort Myers, Fl Review Date: 9/4/2019
Elie - Fort Myers, Fl Review Date: 9/4/2019
Lupita got all the information from me and it was great. She helped me with passwords and the numbers for our mapping on Apple maps. She did great!
Robert - Lucas, TX Review Date: 9/4/2019
Robert - Lucas, TX Review Date: 9/4/2019
Brandon's friendliness and knowledge ability was good! He helped me with my keywords and a website issue I was having. All my stuff is pretty good so far!
Michelle - Clearwater, FL Review Date: 9/3/2019
Michelle - Clearwater, FL Review Date: 9/3/2019
Sasha is very nice and very helpful! She is trying to get my Google account set up and is attaching it to my company email. It was perfect customer service.
Chris - Social Circle, GA Review Date: 9/3/2019
Chris - Social Circle, GA Review Date: 9/3/2019
Lilia is really good! She was great! She helped me with pretty much everything and getting the activation going! Lilia updated our Google listing and unified and tailored our name all over and helped us access the Google listing.
Amir - Saint Paul, MN Review Date: 9/3/2019
Amir - Saint Paul, MN Review Date: 9/3/2019
Amy is very clear and helped me understand what she is trying to do so it helped me make clear decisions! It was great getting everything claimed as our own business identity.
Susan - Canyon, TX Review Date: 9/3/2019
Susan - Canyon, TX Review Date: 9/3/2019
Amy is pretty sharp! We went through some things and got it all lined up. Amy got everything on the same page so that it is accurate with the website and search engines.
CD - Houston, TX Review Date: 9/3/2019
CD - Houston, TX Review Date: 9/3/2019
Lilia was extremely helpful! I am total computer illiterate and this is all completely out of my range. I did not grow up with a computer so Lilia was very helpful and found pictures online and uploaded them to my page. She did it all for me and if I could tip her I would!
Julie - Hudson, FL Review Date: 9/3/2019
Julie - Hudson, FL Review Date: 9/3/2019
Everything went great today on my phone call with Jose. He got our Apple and Bing pages verified and also suggested that we updated our address on our website. He was polite and repeated himself in a good way to where I could understand all the things he was saying. I liked that he also verified information before doing anything.
Christina - Marquez, TX Review Date: 9/3/2019
Christina - Marquez, TX Review Date: 9/3/2019
I am very very impressed! Sasha offered great quality of service! You guys are good and I like it! 20 Stars!
Johnny - Rancho Cucamonga, CA Review Date: 8/30/2019
Johnny - Rancho Cucamonga, CA Review Date: 8/30/2019
Jose walked me through everything! He helped me with the dashboard set up and explained everything pretty well! He did a good job giving me a heads up on what need to be filled out and what information is important.
Don - Mesa, AZ Review Date: 8/30/2019
Don - Mesa, AZ Review Date: 8/30/2019
Lupita verified our business information to update listings on all three pages. She definitely was friendly and knowledgeable. It couldn't have been better!
Dustin - American Fork, UT Review Date: 8/30/2019
Dustin - American Fork, UT Review Date: 8/30/2019
Everything is good! Sasha helped me with the website and was so understanding. She explained every step to me and it was perfect.
Samer - Sarasota, FL Review Date: 8/30/2019
Samer - Sarasota, FL Review Date: 8/30/2019
We got confirmation codes for Apple and Bing today and got things taken care of! Amy double checked my phone numbers and was very clear and very concise! I am glad Amy did not sound like a robot and it was nice to talk to a human. Most definitely 5 stars
Stan - Medford, OR Review Date: 8/30/2019
Stan - Medford, OR Review Date: 8/30/2019
Kate was wonderful and answered all my questions! She was really really good and went through my Microsoft, Google and Apple. She really helped me with all of that!
Christine - Mayfield Heights, OH Review Date: 8/30/2019
Christine - Mayfield Heights, OH Review Date: 8/30/2019
Shawna was incredibly helpful! I am grateful that she is helping me with my new template websites. She is super helpful and so knowledgeable!
Theresa - Columbus, OH Review Date: 8/29/2019
Theresa - Columbus, OH Review Date: 8/29/2019
Amy did a good job! She added the pictures that I sent her right away on my Google listing and got our Apple and Bing maps working. 5 Stars
Elie - Fort Myers, FL Review Date: 8/29/2019
Elie - Fort Myers, FL Review Date: 8/29/2019
Sasha was very helpful. Everything Sasha did on my account was explained clearly and It helped to know exactly what was going on! Sasha even helped me with words for my keywords it was great.
Janet - Muskego, WI Review Date: 8/29/2019
Janet - Muskego, WI Review Date: 8/29/2019
Alana was really sweet! She is helping me close my other location that is no longer open and was really sweet and very helpful.
Brennan - Shreveport, LA Review Date: 8/29/2019
Brennan - Shreveport, LA Review Date: 8/29/2019
Anwar is excellent! He saved the order and did everything good!
Ralph - Kennesaw, GA Review Date: 8/29/2019
Ralph - Kennesaw, GA Review Date: 8/29/2019
It was very good working with Amy! She was very helpful and verified my business plan.
Kathy - Northfield, OH Review Date: 8/29/2019
Kathy - Northfield, OH Review Date: 8/29/2019
Shawna is very pleasant to work with. We are working on a new strategy on my site and going to get the ball rolling. She is going to make my site more appealing and make it look full. She is helping me rebuild all of it and is pretty pleasant to work with.
Alexander - Winter Haven, FL Review Date: 8/28/2019
Alexander - Winter Haven, FL Review Date: 8/28/2019
Excellent just excellent !!!! I was taking my time to find the right pictures and Lynne has been very patient with me. Lynne is really good to deal with! Absolutely 5 Stars!
Barbara - Blenheim, ON Review Date: 8/28/2019
Barbara - Blenheim, ON Review Date: 8/28/2019
Juan went over the initial set up with me and helped me add zip codes and destinations. It was good customer service and he is helping me translate my keywords in Spanish.
Hanna - Gonzales, LA Review Date: 8/28/2019
Hanna - Gonzales, LA Review Date: 8/28/2019
Christa is absolutely fantastic! I really wanted to let you know that! She has a really good personality and explained things to me without getting upset . She has also done extra work on my behalf over the last week and she is really good!
Shelley - Buckhorn, ON Review Date: 8/28/2019
Shelley - Buckhorn, ON Review Date: 8/28/2019
Lilia removed an old business listing on Google that I did not know I had. She was great and very helpful and was able to get me 100% verified.
Alfonso - Silver Spring, MD Review Date: 8/28/2019
Alfonso - Silver Spring, MD Review Date: 8/28/2019
Amy was really nice to work with and got my codes for Bing and Apple today.
Wayne - Hillsboro, OR Review Date: 8/28/2019
Wayne - Hillsboro, OR Review Date: 8/28/2019
The process was easy and it was awesome ! Lupita did Apple maps and Microsoft Bing and we are cool with Google! Lupita was super awesome!
Brooke - Sterling Heights, MI Review Date: 8/28/2019
Brooke - Sterling Heights, MI Review Date: 8/28/2019
Lilia got everything all lined up and was very easy going to deal with! She got the pin codes for Bing and Apple and the process went very nice.
Francis - Boca Raton, FL Review Date: 8/28/2019
Francis - Boca Raton, FL Review Date: 8/28/2019
Sasha made it easy for me! She was so patient with me cause I am not computer savvy and was great and very helpful!
Rhonda - Caddo Mills, TX Review Date: 8/28/2019
Rhonda - Caddo Mills, TX Review Date: 8/28/2019
Juan was very helpful! Wonderful customer service! Absolutely got more pictures and more on my account! He was very helpful!
Jorge - Philadelphia, PA Review Date: 8/27/2019
Jorge - Philadelphia, PA Review Date: 8/27/2019
Amy is absolutely professional, thorough in depth , and just beautiful work! She helped me get the language on the post card clarified and helped me sort things out.
Etta - Miami Gardens, FL Review Date: 8/27/2019
Etta - Miami Gardens, FL Review Date: 8/27/2019
I appreciate Jose's help. Jose outlined the control panel and showed me how to get around it! It was all pretty self explanatory! 5 Stars
John - New Orleans, LA Review Date: 8/27/2019
John - New Orleans, LA Review Date: 8/27/2019
Lynne helped me with a couple of things. Our call went very well and we talked about our SEO work for our website and I signed a new contract. Lynne always gets to me in a prompt manner and seems to really care! I appreciate her.
Chris - East Earl, PA Review Date: 8/27/2019
Chris - East Earl, PA Review Date: 8/27/2019
Very good customer service with Sasha! She is very pleasant and helpful and seems to know what she was doing. She got my listings started and I am glad she gave me options on my Apple listing. Sasha was well versed on the Apple options and it was nice to be able to make a decision with Apple .
Frank - San Luis Obispo, CA Review Date: 8/27/2019
Frank - San Luis Obispo, CA Review Date: 8/27/2019
Everything was good. Kate was really good to work with and very informative! She helped us by asking us a bunch of questions and was polite!
Lawrence - Socorro, TX Review Date: 8/27/2019
Lawrence - Socorro, TX Review Date: 8/27/2019
Mi llamada fue bastante bien! Fue muy efectivo, muy excelente y ella comunico todo! Le daria 10 estrellas!
Mauricio - Fountain, CO Review Date: 8/27/2019
Mauricio - Fountain, CO Review Date: 8/27/2019
Lilia was amazing, the best! She was able to help me with the codes I needed for Bing and Microsoft. She helped set up my website and domain and gave me an introduction of what will happen.
Xavier - Brooklyn, NY Review Date: 8/26/2019
Xavier - Brooklyn, NY Review Date: 8/26/2019
Amy did a good job explaining the steps and helped me get my pin numbers for Microsoft and Apple. She was good to work with.
Mary - Newport, AR Review Date: 8/26/2019
Mary - Newport, AR Review Date: 8/26/2019
Shawna listened to my concerns and addressed them all. I liked that she was very patient and explained what needed to be done. There was no rush on the call which was nice. Shawna explained my business position on the listing and how the service will help me get to the top of the page. She offered to update my zip codes and helped me reactivate the account.
Nadine - Stockbridge, GA Review Date: 8/26/2019
Nadine - Stockbridge, GA Review Date: 8/26/2019
Jose is knowledgeable and great to work with. He walked me through the client log in and went through it all with me! Every tab and every setting was covered.
Jason - Madison, AL Review Date: 8/26/2019
Jason - Madison, AL Review Date: 8/26/2019
Fantastic! Sasha gave me tour of the control panel and I thought she was easy to work with , clear and very good.
Lloyd - Sandy, UT Review Date: 8/26/2019
Lloyd - Sandy, UT Review Date: 8/26/2019
Wonderful Sasha taught me how to go inside the control panel and add pictures and walked me through everything! She is very polite and she should get a raise!
Amy - Windsor, VA Review Date: 8/26/2019
Amy - Windsor, VA Review Date: 8/26/2019
Amy covered everything and was excellent and very helpful! Everything she did was very simple and she made it very easy for me! She covered everything!
Arthur - Modesto, CA Review Date: 8/26/2019
Arthur - Modesto, CA Review Date: 8/26/2019
Sasha has a friendly voice and is very professional! She is very good and went over the control panel information that we need to fill out.
Kae - Arlington, TX Review Date: 8/26/2019
Kae - Arlington, TX Review Date: 8/26/2019
Thank you Amy for implementing and activating our account. You were cordial , friendly and helpful. Everything was great
John - New Orleans, LA Review Date: 8/26/2019
John - New Orleans, LA Review Date: 8/26/2019
I had eGumball for year! It was exposure to a different group so that was good! I was happy with everything.
Hal - Chicago, Il Review Date: 8/23/2019
Hal - Chicago, Il Review Date: 8/23/2019
Sasha was able to set up my account and did very good walking me through the control panel. I like that she went over all the ones that were pertinent to me. Absolutely 5 Stars
David - Savage, MN Review Date: 8/23/2019
David - Savage, MN Review Date: 8/23/2019
Hi my name is imer and lilia was very helpful..I will give her a 5 stars. :)
Imer - Modesto, CA Review Date: 8/23/2019
Imer - Modesto, CA Review Date: 8/23/2019
I had a great phone call! Eddie was able to save and retain my business! He updated my pictures on my Google search and made a few other changes for me.
Leonard - Austell, GA Review Date: 8/23/2019
Leonard - Austell, GA Review Date: 8/23/2019
Pretty good customer service! Adrian spent 3-4 days to get things corrected on my Google listing. He helped me out and got things figured out for me! I really appreciate it
Mike - Alexander, AR Review Date: 8/23/2019
Mike - Alexander, AR Review Date: 8/23/2019
Excellent customer service. Erica is so helpful! This is really helping us and getting it all into focus. I didn't know anything about the website and Erica is getting my site how I want it. She explained how customers are coming to us and how we are being optimized.
Pamela - Riverside, CT Review Date: 8/23/2019
Pamela - Riverside, CT Review Date: 8/23/2019
Jose did exceptional in helping me with the web page! We worked together for over 2 hours and he really spent quite a bit of time so that I could understand everything. I really like him and he did an excellent job !
Sheila - Franklin, IN Review Date: 8/22/2019
Sheila - Franklin, IN Review Date: 8/22/2019
I just had the pleasure working with your staff member Jose! He was able to answer all my questions and walked me through everything very calmly and very easily so I could understand what he was showing me. He did a good job walking me through the new software and what you are offering. I look forward to a good relationship and Jose is a great guy to work with.
Mike - Salem, OR Review Date: 8/22/2019
Mike - Salem, OR Review Date: 8/22/2019
I just want to leave a review for Kate. She was very helpful and very thorough! We went through the entire control panel and she answered all my questions. Thank you Kate for your help!
Morris - Smyrna, TN Review Date: 8/22/2019
Morris - Smyrna, TN Review Date: 8/22/2019
Thank you Jose for walking me through the control panel and for being very informative. The control panel is was really user friendly.
Ernie - Channelview, TX Review Date: 8/22/2019
Ernie - Channelview, TX Review Date: 8/22/2019
Thank you Jose for walking me through the control panel and for being very informative. The control panel is really user friendly.
Ernie - Channelview, TX Review Date: 8/22/2019
Ernie - Channelview, TX Review Date: 8/22/2019
Absolutely the best customer service! On a scale of one through ten , I would rate Shawna's customer service a 20! She goes out of her way to give suggestions and I could only give her lots of compliments. Her friendliness and warmth was so kind! Shawna suggested things I did not even think about! Thank you !!!
Mendell - Davie, FL Review Date: 8/22/2019
Mendell - Davie, FL Review Date: 8/22/2019
It was very good working with Shawna! She gave me the answers I was looking for and provided all the details in a timely matter! She was really thorough!
Samrah - Englewood, NJ Review Date: 8/22/2019
Samrah - Englewood, NJ Review Date: 8/22/2019
Jonathan is a good guy! The call was productive and very good! He helped me better understand services eGumball offers and what I need to do to allow you all to do your work. Jonathan also is helping me better my website. Thank you
Joe - Virginia Beach, VA Review Date: 8/22/2019
Joe - Virginia Beach, VA Review Date: 8/22/2019
Chris is very polite, attentive and terrific to work with! He was great and did everything that I needed him to do!
Michael - Houston, TX Review Date: 8/22/2019
Michael - Houston, TX Review Date: 8/22/2019
So far everything and everyone has been great to work with. I appreciate the help in getting my business listing boosted to the top of the lists.
Renee - Oldsmar, Fl Review Date: 8/22/2019
Renee - Oldsmar, Fl Review Date: 8/22/2019
Jose is very informative and helped me a lot with my web listing. He even showed me how to find refresh on my computer. He really helped me a lot! 5 stars
Pat - Silsbee, TX Review Date: 8/22/2019
Pat - Silsbee, TX Review Date: 8/22/2019
Lilia was great! She is getting me setup on the website and was able to show me how to edit everything and access stats. While I was adding my pictures to the profile , Lilia went ahead and pulled a lot of our pictures from our website and put them on our Google listing, so that was really helpful!!!
Deirdre - Payson, AZ Review Date: 8/22/2019
Deirdre - Payson, AZ Review Date: 8/22/2019
Very good customer service! You have no idea how nice it is to speak to some one who speaks clearly! It makes anything possible! Sasha is great and had so much patience and was pleasant to work with.
Jim - Bridge North, ON Review Date: 8/20/2019
Jim - Bridge North, ON Review Date: 8/20/2019
I am new to this and it has been excellent and very informative! Juan walked me through the control panel and gave me good information.
Walter - Cromwell, CT Review Date: 8/20/2019
Walter - Cromwell, CT Review Date: 8/20/2019
Jose's customer service was real good! He helped me with the whole basic website page and went through all the tabs with me. He really made it easier for me to understand.
James - Milner, GA Review Date: 8/20/2019
James - Milner, GA Review Date: 8/20/2019
Great customer service. Christa answered all my questions regarding my website and Google verification and she seemed knowledgeable and very friendly!
Lisa - Port St. Lucie, FL Review Date: 8/19/2019
Lisa - Port St. Lucie, FL Review Date: 8/19/2019
I got really good options from Shawna. She answered all my questions and everything is really good! She gave me plenty of help and showed me how to get more business and new clients.
Luciano - Salem, WI Review Date: 8/19/2019
Luciano - Salem, WI Review Date: 8/19/2019
I got a better understanding on how to use the control panel thanks to Sasha. She was great and was able to answer a lot of the questions I had.
Ken - Collingswood, NJ Review Date: 8/19/2019
Ken - Collingswood, NJ Review Date: 8/19/2019
Lupita was very patient and great to work with. She helped us with the control panel.
Swan - Lithonia, GA Review Date: 8/19/2019
Swan - Lithonia, GA Review Date: 8/19/2019
Shawna straightened mistakes on my Facebook page and changed things that I wanted changed online. Thank you Shawna
Ted - Elberfeld, IN Review Date: 8/19/2019
Ted - Elberfeld, IN Review Date: 8/19/2019
Thank you Sasha for calling us back when the call dropped and for being great and thorough. You did great answering all my questions about my ad campaign.
Wendy - Fort Lauderdale, FL Review Date: 8/19/2019
Wendy - Fort Lauderdale, FL Review Date: 8/19/2019
Jonathan got me taken care of pretty quick! He set up my account and verification for Bing and Apple. He was great and is helping me get set up in different places.
Chelsea - Troy, MO Review Date: 8/19/2019
Chelsea - Troy, MO Review Date: 8/19/2019
Adrian was very helpful! He is helping me update and remove information . He was very patient and very thorough!
Laurie - Austin, TX Review Date: 8/19/2019
Laurie - Austin, TX Review Date: 8/19/2019
Amy was prompt and to the point! We got the Bing Microsoft verification and she was very good.
Thomas - Quogue, NY Review Date: 8/19/2019
Thomas - Quogue, NY Review Date: 8/19/2019
Jose was trying to resolve something on Google Maps for my business and I appreciate him for helping me with this. Everything was great.
Roxanne - Gaithesburg, MD Review Date: 8/19/2019
Roxanne - Gaithesburg, MD Review Date: 8/19/2019
Sasha is nice, great and fantastic! She did the activation for me and was very helpful and courteous. It was definitely a good experience and overall very pleasant.
Craig - Mesa, AZ Review Date: 8/19/2019
Craig - Mesa, AZ Review Date: 8/19/2019
Lupita was wonderful! She helped me choose all the different keywords that we need to have for our advertising. She is very helpful and very pleasant. Lupita is very very good to work with.
Irene - Miramar Beach, FL Review Date: 8/16/2019
Irene - Miramar Beach, FL Review Date: 8/16/2019
Shawna helped us set up sales, pages and post to Google. I had some questions about website SEO and she was great and helpful
William - Murfreesboro, TN Review Date: 8/16/2019
William - Murfreesboro, TN Review Date: 8/16/2019
Brandon is very nice and helpful. I called in to follow up on my dashboard and stats and he was helpful. He is also going to be helping me separate my business from another business.
Dawn - Columbia City, IN Review Date: 8/16/2019
Dawn - Columbia City, IN Review Date: 8/16/2019
It was good working with Sasha . She took me step by step to get things ready for my website. Thank you Sasha for setting it up
Sydneisha - Harvey, LA Review Date: 8/16/2019
Sydneisha - Harvey, LA Review Date: 8/16/2019
Lupita gave me advice and did the phone verification with me. She helped set up ten keywords for my website and was really good, really friendly and helpful.
Nena - Colorado Springs, CO Review Date: 8/16/2019
Nena - Colorado Springs, CO Review Date: 8/16/2019
Riyad helped me on the website and also helped me add more keywords to my website. He was good and he was helpful!
Belal - Jacksonville, TX Review Date: 8/16/2019
Belal - Jacksonville, TX Review Date: 8/16/2019
We went into the log in control panel and went through the entire dashboard. Amy helped us issue a ticket for the content team to write for us and it was a good call.
Wendy - Stratford, ON Review Date: 8/15/2019
Wendy - Stratford, ON Review Date: 8/15/2019
It was really darn good working with Alana! She is the best one I have talked too and she is very professional. She helped us with our website and is going to make corrections. 5 stars !
Mike - Houston, TX Review Date: 8/15/2019
Mike - Houston, TX Review Date: 8/15/2019
Amy is efficient and got things done quickly! She is setting up our keywords and Google , Apple and Bing !
Jason - Phoenixville, PA Review Date: 8/15/2019
Jason - Phoenixville, PA Review Date: 8/15/2019
Bueno muy bueno! Lilia me ayudo hacer los codigos y todo! Tienen un bueno equipo!
Maria - Palm Coast, Fl Review Date: 8/15/2019
Maria - Palm Coast, Fl Review Date: 8/15/2019
Shawna was great, as I had an issue with my log in and after addressing that she helped with my listing input and seemed very knowledgeable.
Shane - Houston, TX Review Date: 8/15/2019
Shane - Houston, TX Review Date: 8/15/2019
It was great working with Amy and thank you so much! She is incredible and did everything. Keep up the good work!
Uzi - Brooklyn, NY Review Date: 8/15/2019
Uzi - Brooklyn, NY Review Date: 8/15/2019
Shawna is very caring and attentive. She was able to focus on the job and updated our template on our website.
Jay - Morganton, NC Review Date: 8/15/2019
Jay - Morganton, NC Review Date: 8/15/2019
Lilia was very personable and very good. She activated my site and got it going.
Mark - Largo, FL Review Date: 8/15/2019
Mark - Largo, FL Review Date: 8/15/2019
Sasha is marvelous ! We are doing some map confirmations and Sasha helped me get Bing and Google started.
John - Draper, UT Review Date: 8/15/2019
John - Draper, UT Review Date: 8/15/2019
My phone call went great with Riyad. He was able to find out what I needed and took care of it right away. He walked me through my dashboard and showed me how it worked and how to log in. He made me have a better experience with egumball! I also liked that he created a Google link so that my customers could leave me a review. We got a new review because of that! Riyad is awesome!
Angela - Oklahoma City, OK Review Date: 8/15/2019
Angela - Oklahoma City, OK Review Date: 8/15/2019
Wonderful customer service ! Amy is really great and helped me with everything and she was good.
Jeff - Manalapan, NJ Review Date: 8/15/2019
Jeff - Manalapan, NJ Review Date: 8/15/2019
Lilia is just knowledgeable. She kept me on the phone instead of hanging up and figured out why I was getting suspended . Lilia is doing good and worked on my mapping.
Robert - Mills, WY Review Date: 8/15/2019
Robert - Mills, WY Review Date: 8/15/2019
Very good! Excellent customer service provided by Shawna. She went through a lot of stuff with us and reassured us.
Ed - Fort Myers, FL Review Date: 8/15/2019
Ed - Fort Myers, FL Review Date: 8/15/2019
Sasha was very professional!! She explained how it is going and how it all works. I like that she went over what to expect and it was a good call.
Jeff - Manalapan, NJ Review Date: 8/14/2019
Jeff - Manalapan, NJ Review Date: 8/14/2019
Chris was a great and helpful. He was calm and explained the set up of my website.
Daniel - Auburn, AL Review Date: 8/14/2019
Daniel - Auburn, AL Review Date: 8/14/2019
I really like working with Erica! We are resizing pictures and reformatting the wording! She also helped me with the new template.
Jennifer - St Marys, GA Review Date: 8/14/2019
Jennifer - St Marys, GA Review Date: 8/14/2019
Good call with Brandon . He renewed my contract and gave me some upgrades and was very attentive.
Anonymous - Princeton, NJ Review Date: 8/14/2019
Anonymous - Princeton, NJ Review Date: 8/14/2019
Jose knows what he is talking about and got my website going! He is right on the money and is spot on! Pretty good!
Tom - Milford, NJ Review Date: 8/14/2019
Tom - Milford, NJ Review Date: 8/14/2019
Shawna explained everything to me and she is great! She was very good!
Jennifer - Sterling, VA Review Date: 8/14/2019
Jennifer - Sterling, VA Review Date: 8/14/2019
Amy was very pleasing to work with . She was great and verified my information for Apple and Microsoft.
John - Bay Minette, AL Review Date: 8/14/2019
John - Bay Minette, AL Review Date: 8/14/2019
We went into the log in control panel and went through the entire dashboard. Amy helped us issue a ticket for the content team to write for us and it was a good call.
Wendy - Stratford, ON Review Date: 8/14/2019
Wendy - Stratford, ON Review Date: 8/14/2019
Jose is very informative and clearly understood me. He walked me through the control panel and set everything for us.
Susan - Dunedin, FL Review Date: 8/14/2019
Susan - Dunedin, FL Review Date: 8/14/2019
Brandon was perfect! I had a question on my website and payment and he was able to help me. He was very thorough!
Terry - Hudson, WI Review Date: 8/13/2019
Terry - Hudson, WI Review Date: 8/13/2019
Jose helped us with the website step by step. He showed us how to set it up and it was very helpful. He did a good job and I am happy with the business so far!
Roswell - Bridgeport, CT Review Date: 8/13/2019
Roswell - Bridgeport, CT Review Date: 8/13/2019
Sasha is very good, very clear and very helpful! She was understanding and made it all very simple. She is very good and quick! Sasha really helped me upload everything!
Reed - Oceanside, NY Review Date: 8/13/2019
Reed - Oceanside, NY Review Date: 8/13/2019
Excellent call from Amy. She is very friendly and helpful and we are working together to get my stuff set up.
Rich - Tucson, AZ Review Date: 8/12/2019
Rich - Tucson, AZ Review Date: 8/12/2019
Anwar figured out everything for us and it was good. He was very nice and very helpful.
Andy - Birmingham, MI Review Date: 8/12/2019
Andy - Birmingham, MI Review Date: 8/12/2019
Very great! Very good customer service. Jose set up the account and showed me how to do everything on my own. He was very helpful.
Noor - New Orleans, LA Review Date: 8/12/2019
Noor - New Orleans, LA Review Date: 8/12/2019
Sasha is by far the most helpful person that I have spoken to at eGumball. She reset the whole control panel for me and fixed the issue right away! She is fantastic and is very helpful. She saved the account !
Michael - Houston, TX Review Date: 8/12/2019
Michael - Houston, TX Review Date: 8/12/2019
Juan is very good , very informative and helpful. He was able to fix a coupon for me.
Lena - Evanston, Il Review Date: 8/12/2019
Lena - Evanston, Il Review Date: 8/12/2019
Everything was great! Eddie understood exactly what I needed and explained and showed me the service . The service is really really working for my business and it is good for my business.
Tera - Belleview, FL Review Date: 8/12/2019
Tera - Belleview, FL Review Date: 8/12/2019
Chris followed up with me and gave me the status update on what you guys are doing for me. He got things going for me and walked me through everything he was doing. He did a good job
Dave - Temecula, CA Review Date: 8/12/2019
Dave - Temecula, CA Review Date: 8/12/2019
Thank you Brandon for being helpful and for helping me with the pictures and all
Monica - Caithersburg, MD Review Date: 8/12/2019
Monica - Caithersburg, MD Review Date: 8/12/2019
It was good to work with Amy! She did everything very well and got the codes for Microsoft and put it online.
Airton - Houston, TX Review Date: 8/12/2019
Airton - Houston, TX Review Date: 8/12/2019
Absolutely excellent! Lilia got us all set up and did a whole bunch of leg work!
Trevor - Yellowhead County, AB Review Date: 8/9/2019
Trevor - Yellowhead County, AB Review Date: 8/9/2019
Amy was very patient and explained all the questions I had and she was great! She helped me transfer our Google listing and is going to be helping me with zip codes.
Andrew - Fort Lauderdale, FL Review Date: 8/9/2019
Andrew - Fort Lauderdale, FL Review Date: 8/9/2019
Jason is a good worker as I am not an easy customer to deal with. He was firm when he had to be and got me thinking about my options differently. I am really looking forward to working with him.
Seham - Calgary, AB Review Date: 8/9/2019
Seham - Calgary, AB Review Date: 8/9/2019
Excellent , Christa is is excellent! She has been the most helpful! She made me feel better and walked me through all the things eGumball does and what the control panel can do for me.
Nanci - Jemez Springs, NM Review Date: 8/9/2019
Nanci - Jemez Springs, NM Review Date: 8/9/2019
Alana is very good and very thorough. She is helping me resubmit everything so that it gets up in the ranking.
Joanne - Fort Lauderdale, FL Review Date: 8/9/2019
Joanne - Fort Lauderdale, FL Review Date: 8/9/2019
Amy is the greatest! She gave me the verification so my ad goes live online and she really knew what she was talking about. You guys got your stuff together and know what you are doing. That is why I came on board!
John - Foster, RI Review Date: 8/9/2019
John - Foster, RI Review Date: 8/9/2019
Amazing! Amy is amazing! She got me all set up up and walked me through everything that I am going to get. She helped me with keywords, Apple and Microsoft.
Maria - Springfield, OR Review Date: 8/9/2019
Maria - Springfield, OR Review Date: 8/9/2019
Juan was really good and wonderful to work with! He explained everything timely, concise and in a coherent manner. Juan explained everything better than anyone ever has .
Philip - Spring, TX Review Date: 8/8/2019
Philip - Spring, TX Review Date: 8/8/2019
Juan was really good and wonderful to work with! He explained everything timely, concise and in a coherent manner. Juan explained everything better than anyone ever has .
Philip - Spring, TX Review Date: 8/8/2019
Philip - Spring, TX Review Date: 8/8/2019
Sasha was great! She was knowledgeable and got keywords straightened out for me. I am a rookie with all of this and she was absolutely 5 stars !
Cindy - Kenosha, WI Review Date: 8/8/2019
Cindy - Kenosha, WI Review Date: 8/8/2019
It was very good working with Jose! He helped make sure I understood how to use the control panel.
Raya - Boonsboro, MD Review Date: 8/8/2019
Raya - Boonsboro, MD Review Date: 8/8/2019
My call went great ! Sasha is getting things set up on our Google account and was very pleasant. She was also able to answer all of my questions
Jim - Bridge North, ON Review Date: 8/8/2019
Jim - Bridge North, ON Review Date: 8/8/2019
Shawna is really nice . She went over getting my search ranking up and is getting some stuff worked out with my Apple maps
Michael - San Antonio, TX Review Date: 8/8/2019
Michael - San Antonio, TX Review Date: 8/8/2019
Kaela basically got me all set up with Apple and is helping me with my Bing address. She was a good person to work with!
Todd - Atlanta, GA Review Date: 8/8/2019
Todd - Atlanta, GA Review Date: 8/8/2019
Happy that Chris spoke English and he was great to work with. He helped me with my account and did very well. I give him 10 stars!
Damon - Covington, GA Review Date: 8/8/2019
Damon - Covington, GA Review Date: 8/8/2019
I am satisfied ! Sasha was very patient and very good! I am satisfied with our call today! Thank you Sasha
Raymond - Fort Worth, TX Review Date: 8/8/2019
Raymond - Fort Worth, TX Review Date: 8/8/2019
Sasha got the list of things done on my account and got the same name on everything. She got my address straightened out so people can find me better.
Andree - Virginia City, NV Review Date: 8/8/2019
Andree - Virginia City, NV Review Date: 8/8/2019
Riyad is a nice young man! It was great working with him! He had worked on taking a picture off for me online and he was able to get it done. He was good!
Charlene - Greenville, SC Review Date: 8/7/2019
Charlene - Greenville, SC Review Date: 8/7/2019
Great work! Larrisa was really helpful and let me know about all the new services! She offered to to work on my website and was really one of your best reps!
Susan - Fairfax, VA Review Date: 8/7/2019
Susan - Fairfax, VA Review Date: 8/7/2019
I thought my call with Juan was great. He was very communicative and very patient! He was able to put himself in my shoes and it went really well. He did great and has great patience! He gave me clear information and it was a painless process. I think we are going in the right direction and he is a very nice young man to work with.
Tom - Denver, CO Review Date: 8/7/2019
Tom - Denver, CO Review Date: 8/7/2019
Jeanie went over everything today! She was super helpful! She reviewed the dashboard with me and answered every question I had. She educated me and helped me. Jeanie is great!
Marci - Des Plaines, IL Review Date: 8/7/2019
Marci - Des Plaines, IL Review Date: 8/7/2019
So far, it is hard to say. Mostly the patience in which everyone has been dealing with me. I am on the phone a lot, so it is hard to have a conversation. Everyone has been great about "holding on". Alana helped setting up our keywords, making our coupon stand out properly & straightening out the fact that we are NOT a body shop (as some of the words on the new website said). Absolutely a 10!! Alana has been great to work with!
Jessica - Eatontown, NJ Review Date: 8/7/2019
Jessica - Eatontown, NJ Review Date: 8/7/2019
Larrisa is very courteous and helpful and got what needed to be done! She changed my agreement from a year to 6 months . Thank you Larrisa
Tom - Meridianville, AL Review Date: 8/7/2019
Tom - Meridianville, AL Review Date: 8/7/2019
Erica helped me see my stats, calls and amount of traffic. She was great and helped me see what is going on with my account. Great customer service.
Charles - Charlotte, NC Review Date: 8/7/2019
Charles - Charlotte, NC Review Date: 8/7/2019
Jose is very thorough , and helped me with the control panel and everything. He showed me how to make updates and went over every tab.
Nicole - Laguna Hills, CA Review Date: 8/7/2019
Nicole - Laguna Hills, CA Review Date: 8/7/2019
100% Awesome! Amy is very helpful and gave me great insight! She got things lined up for me on Google and Apple and set things up in my account.
Mary - Livonia, MI Review Date: 8/7/2019
Mary - Livonia, MI Review Date: 8/7/2019
I am very satisfied with our conversation! You guys have done everything you guys said you would do and it was excellent! I am satisfied that we are working hard on my account and I liked that everything was clear! Amy gave me the time that I needed and was patient. She also repeated things when I didn't understand. Thank you Amy
Vtek - Surrey, BC Review Date: 8/7/2019
Vtek - Surrey, BC Review Date: 8/7/2019
EGumball’s customer service was prompt and effective.
Anwar gave a clear, concise, VERY thorough walk through of Google My Business page and answered all of my questions.
He spent all the time I needed and didn’t rush. And he didn’t waste any of my valuable time either.
I would give him at least 5.25 stars!
Robert - Asheville, NC Review Date: 8/7/2019
Robert - Asheville, NC Review Date: 8/7/2019
Jose went through all of the dashboard and website and showed me how to make changes and updates to my information. He was great and easy to get along with! He offered to help me and was really great.
Richard - Elgin, SC Review Date: 8/7/2019
Richard - Elgin, SC Review Date: 8/7/2019
Amy helped me with the verification of Google and Microsoft. She is very good and professional and did a good job on my account.
Paula - Zionsville, IN Review Date: 8/7/2019
Paula - Zionsville, IN Review Date: 8/7/2019
The control panel is easy to use . Lupita helped me with the account set up and she was great.
Najeh - Chantilly, VA Review Date: 8/7/2019
Najeh - Chantilly, VA Review Date: 8/7/2019
Thank you Sasha for verifying some of our listings on Google and Bing and for being great!
Greg - Metairie, LA Review Date: 8/7/2019
Greg - Metairie, LA Review Date: 8/7/2019
It was very very good working with Erica! She was able to help me with everything! She updated stuff and is doing a better job than anyone I have worked with. Thank you Erica! 10 Stars!
Eddie - Maurepas, LA Review Date: 8/7/2019
Eddie - Maurepas, LA Review Date: 8/7/2019
Amazing ! Jeanie is really helpful! She helped me go through everything and helped me with all the details on the website!
Reyna - Mesa, AZ Review Date: 8/7/2019
Reyna - Mesa, AZ Review Date: 8/7/2019
I had a good call with Larrisa. She did help me with my listing online. 5 Stars
Danny - Norwood, MA Review Date: 8/7/2019
Danny - Norwood, MA Review Date: 8/7/2019
Excellent customer service. We were able to gain access to our Google account and verified Apple and Bing! Sasha kind of went through the 10 keywords that we will use for the business and we
went through the whole process on what to expect! Thank you Sasha
Andrew - Colorado Springs, CO Review Date: 8/7/2019
Andrew - Colorado Springs, CO Review Date: 8/7/2019
Good very good! Amy helped me with what ever I needed help with and she did good. She helped me verify Apple today.
Nelson - Louisville, KY Review Date: 8/7/2019
Nelson - Louisville, KY Review Date: 8/7/2019
I was going to cancel and Shawna did a good job saving my account, She was very helpful and helped us with pictures and content . Shawna really did a good job.
Janet - West Point, VA Review Date: 8/7/2019
Janet - West Point, VA Review Date: 8/7/2019
Kate was helping me set up my website and she was very patient and very helpful! I hope when I call I get her again! I couldn't ask for a better person! I can't wait to see how everything looks when it is all done :)
Sandy - Salem, OR Review Date: 8/7/2019
Sandy - Salem, OR Review Date: 8/7/2019
Thank you Jose for the very good walk through of my panel. Your customer service was very well and helpful! You did good going over all the tabs , services , media and coupons with me.
Tammie - Stand Off, AB Review Date: 8/7/2019
Tammie - Stand Off, AB Review Date: 8/7/2019
Good work Sasha. Sasha a few things activated and was very patient with me.
Dan - La Crosse, WI Review Date: 8/6/2019
Dan - La Crosse, WI Review Date: 8/6/2019
Shawna was real cool, calm and collective! She was helpful and did a real good job on my account. She helped me upgrade my website and made corrections. If you need a helpful sales man , she is the one to do it.
Jim - Longview, TX Review Date: 8/6/2019
Jim - Longview, TX Review Date: 8/6/2019
Larrisa is helpful and friendly. She helped me renew the application and gave me more keywords and pictures.
Vernon - Rosthem, SK Review Date: 8/6/2019
Vernon - Rosthem, SK Review Date: 8/6/2019
It was great working with Jonathan , he did really great! He gave us accounts for Microsoft and Apple.
Nike - Albuquerque, NM Review Date: 8/6/2019
Nike - Albuquerque, NM Review Date: 8/6/2019
Sasha activated my campaign and is managing my keywords for my listing. She is friendly and understanding and she did not complicate things.
Panos - Raleigh, NC Review Date: 8/6/2019
Panos - Raleigh, NC Review Date: 8/6/2019
Juan was really good and wonderful to work with! He explained everything timely, concise and in a coherent manner. Juan explained everything better than anyone ever has
Philip - Spring, TX Review Date: 8/5/2019
Philip - Spring, TX Review Date: 8/5/2019
Wonderful call with Sasha! She was able to get me started on my website and was very patient and very helpful!
Cynthia - Naples, FL Review Date: 8/5/2019
Cynthia - Naples, FL Review Date: 8/5/2019
Lilia is awesome! My husband and I really like her and she is terrific! She had me set up with Apple and Bing.
Karl - Evanston, Il Review Date: 8/2/2019
Karl - Evanston, Il Review Date: 8/2/2019
Amy is really nice and helpful. It was an excellent call. She helped me with listings on Google, Bing and Apple.
Gary - Prestonsburg, KY Review Date: 8/2/2019
Gary - Prestonsburg, KY Review Date: 8/2/2019
It was a great call with Amy ! I can tell you right now that she was great to talk to and is absolutely 5 stars !
Ricky - Elgin, SC Review Date: 8/2/2019
Ricky - Elgin, SC Review Date: 8/2/2019
I liked everything about the customer service! Amy put information for my new listing and it was good!
Najeh - Chantilly, VA Review Date: 8/2/2019
Najeh - Chantilly, VA Review Date: 8/2/2019
I am older and told Lilia I am not into social media. She is going to fix me up to get me online and was nice and really worked with me.
Bill - Salem, OR Review Date: 8/1/2019
Bill - Salem, OR Review Date: 8/1/2019
What I like about egumball is that egumball is responsive so far. Amy our rep helped us with our initial set up and I'd rate her 5 stars
Angela - Oklahoma City, OK Review Date: 8/1/2019
Angela - Oklahoma City, OK Review Date: 8/1/2019
It was nice working with Amy and everything was good. She helped me and did a good job. I liked our phone call and she really assisted me with whatever I needed. She went through everything and verified my business information.
Ibrahim - Westwego, LA Review Date: 8/1/2019
Ibrahim - Westwego, LA Review Date: 8/1/2019
I am glad I got to speak with Erica who was very informative. She enlightened me to what is going on and how she is going to bring things together. I have been with you all for a couple of years and she was able to approve a new package deal for the same price. I feel so much better about my website now and her customer service is great!
Gena - Detroit, MI Review Date: 8/1/2019
Gena - Detroit, MI Review Date: 8/1/2019
Sasha is very nice! She is very very accommodating and helped me understand what you all are doing. I appreciate her mannerism and I appreciate her helping me.
James - Grants Pass, OR Review Date: 7/31/2019
James - Grants Pass, OR Review Date: 7/31/2019
My call was really good with Juan and really successful. We set up the dashboard for the additional office location for our firm. 5 Stars
Jenay - Montclair, NJ Review Date: 7/31/2019
Jenay - Montclair, NJ Review Date: 7/31/2019
Lupita was very helpful! She went over our actual whole listing and showed us how to access everything inside the listing and how to look at everything. 5 Stars
Dawn - Savannah, GA Review Date: 7/31/2019
Dawn - Savannah, GA Review Date: 7/31/2019
Excellent call! Lupita explained all the platforms and how to log in and change things. Thank you
Steven - Las Vegas, NV Review Date: 7/31/2019
Steven - Las Vegas, NV Review Date: 7/31/2019
Kaela was nice! She set up some stuff for Apple maps,Google and Microsoft.
Kevin - Brookings, SD Review Date: 7/31/2019
Kevin - Brookings, SD Review Date: 7/31/2019
My call with Lilia went very smooth and we got through it all. I felt comfortable with what was going on and we did both Apple and Bing.
Sandy - Salem, OR Review Date: 7/31/2019
Sandy - Salem, OR Review Date: 7/31/2019
We got the Apple and Bing pins today and we started our Google verification. Amy was able to help me figure out what email set up the Google listing and it was nice that she explained what was going to happen. I am no technology whiz and she walked me through everything. I really think it was nice that she explained everything that was going to happen.
Ilene - Portland, OR Review Date: 7/30/2019
Ilene - Portland, OR Review Date: 7/30/2019
Excellent! Erica understood my questions and explanations. She was nice and polite and I was happy I understood her.
Emina - Niagara Falls, ON Review Date: 7/30/2019
Emina - Niagara Falls, ON Review Date: 7/30/2019
Very good customer service! Sasha and I went through the initial sayings inside the dashboard and she was attentive to what I was saying. She answered all my questions and was very attentive to what was going on in my account.
Stephen - Republic, MO Review Date: 7/30/2019
Stephen - Republic, MO Review Date: 7/30/2019
We worked on just getting my information correct for the google maps and Amy was very nice and easy to understand.
Velma - Crosby, TX Review Date: 7/30/2019
Velma - Crosby, TX Review Date: 7/30/2019
Christa was excellent. She was very good and helped me with my website and everything.
Robert - Montgomery, AL Review Date: 7/30/2019
Robert - Montgomery, AL Review Date: 7/30/2019
It was good working with Lupita. She walked me through the web portal and she was great.
Bill - Bartlette, Il Review Date: 7/30/2019
Bill - Bartlette, Il Review Date: 7/30/2019
Amy was excellent! She helped bring my online pages and so forth to get it positive and updated !
Lascelles - Rochester, NY Review Date: 7/30/2019
Lascelles - Rochester, NY Review Date: 7/30/2019
It was great working with Jonathan. He has a good personality and kept things light and going. He was able to help me pick out keywords for my Google listing and I was able to understand everything.
Troy - Branson West, MO Review Date: 7/30/2019
Troy - Branson West, MO Review Date: 7/30/2019
It was very very useful speaking with Sasha because I was able to tell her everything I do here and what we are trying to do with my advertising. She was polite and straight to the point!
Joey - Harper Woods, MI Review Date: 7/29/2019
Joey - Harper Woods, MI Review Date: 7/29/2019
Lupita did very good and gave us information about our keywords and did great. She also helped us with GoDaddy.
Moe - Dallas, TX Review Date: 7/29/2019
Moe - Dallas, TX Review Date: 7/29/2019
Amy is getting my account set up and verified with Google and Bing. I could understand her and she made it easy!
Doug - Baxter Springs, KS Review Date: 7/29/2019
Doug - Baxter Springs, KS Review Date: 7/29/2019
It was very good working with Sasha. She helped me fill out everything on the control panel and was real nice and polite. Very good customer service.
Keith - Luverne, AL Review Date: 7/29/2019
Keith - Luverne, AL Review Date: 7/29/2019
Sasha did a real good job! She helped us set up things and helped us with the website. My wife and I were really pleased and we felt she was real helpful and real professional.
Tamara - Amarillo, TX Review Date: 7/29/2019
Tamara - Amarillo, TX Review Date: 7/29/2019
Jose helped me today on my account . He was very helpful and was able to take care of the outstanding items and verification that was required on my account. Jose was very courteous and professional and knew exactly what needed to be done!
Patrick - San Antonio, TX Review Date: 7/26/2019
Patrick - San Antonio, TX Review Date: 7/26/2019
I was speaking with Jose today and he was helping me get through each step.
He was very professional excellent customer service and was absolutely brilliant!
Ayda - Jacksonville, FL Review Date: 7/26/2019
Ayda - Jacksonville, FL Review Date: 7/26/2019
It was actually good and was very helpful. Erica logged me into the account for the first time ever and took her time to go over everything and explained it to me. We had a nice and pleasant conversation.
Norine - El Paso, TX Review Date: 7/25/2019
Norine - El Paso, TX Review Date: 7/25/2019
It was good working with Lupita. She is very detailed and experienced and showed me how to use the control panel and helped me with my Google listing.
Ahmad - Paramus, NJ Review Date: 7/25/2019
Ahmad - Paramus, NJ Review Date: 7/25/2019
Kate was very patient and she was great. She needed certain data and I was able to ask her strategic questions and she answered all of them . Kate helped a lot and I felt much more comfortable after talking to her.
Steve - Silver Point, TN Review Date: 7/25/2019
Steve - Silver Point, TN Review Date: 7/25/2019
Erica was awesome! We decided to go three more months as she showed me the effectiveness of the program.
Laura - Hamburg, NY Review Date: 7/25/2019
Laura - Hamburg, NY Review Date: 7/25/2019
Your customer service rep Jose did a really great job! I just wanted to let you all know that he explained everything to me and I look forward to working with him. I am new to the system and I appreciate Jose calling me and working with me.He is 10! He is definitely helpful!
Gilbert - Buda, TX Review Date: 7/25/2019
Gilbert - Buda, TX Review Date: 7/25/2019
It was very good working with Juan. He explained that all my information should match online in order for Google to trust my business. We got that taken care of and added some towns. Juan helped me a lot!
Dawn - Monroe, NC Review Date: 7/24/2019
Dawn - Monroe, NC Review Date: 7/24/2019
Sasha is professional and helped me get with the call verification on Google and the domain name set up. Sasha also helped me get the names corrected online and the timing and schedule was good.
Don - Oakland, CA Review Date: 7/24/2019
Don - Oakland, CA Review Date: 7/24/2019
Shawna was able to tie up a lot of loose ends and offered good ideas. She was very helpful.
Saundra - Minneapolis, MN Review Date: 7/24/2019
Saundra - Minneapolis, MN Review Date: 7/24/2019
Sasha helped me add information to my control panel and details about my firm so people can find me. I like that when people find me they will know more details about my firm.
Elizabeth - Dallas, TX Review Date: 7/24/2019
Elizabeth - Dallas, TX Review Date: 7/24/2019
Kaela is fantastic! She answered all my questions and verified my business. She knew the prices and what it covers and what my package includes which was nice. It is nice to call in and have someone other than my sales rep know what I purchased.
Gigi - Glastonbury, CT Review Date: 7/24/2019
Gigi - Glastonbury, CT Review Date: 7/24/2019
Jose walked me through the dashboard egumball website and he was very straight forward and it was very fast! Thank you
Bailey - Schererville, IN Review Date: 7/23/2019
Bailey - Schererville, IN Review Date: 7/23/2019
My call with Sasha was fine and great! She got everything correct and exactly how we want it. Sasha is also helping us get ownership to our Google listing and she seemed to be very thorough, very polite and easy to work with.
Dianne - Savannah, GA Review Date: 7/23/2019
Dianne - Savannah, GA Review Date: 7/23/2019
Kate got my account set up and hopefully all finalized . She was very good and got me back on track. She was very helpful and nice.
Skip - Rochester, MN Review Date: 7/23/2019
Skip - Rochester, MN Review Date: 7/23/2019
I wanted to kind of review what feedback we are getting through egumball and Larrisa helped me . She told me what new services I was eligible for and things I could add to my website. It was a very productive call!
Betsy - Westford, MA Review Date: 7/23/2019
Betsy - Westford, MA Review Date: 7/23/2019
Sasha was great to work with. She helped us get our ten keywords in place and verified all of our information.
Sarah - Nashville, TN Review Date: 7/23/2019
Sarah - Nashville, TN Review Date: 7/23/2019
Larrisa is very good and very helpful! There was an internal problem that Larrisa was able to help me with. She takes younger people's technology and translates it to my age group. That made me feel a lot more comfortable working with you guys.
Dave - Arlington, MA Review Date: 7/23/2019
Dave - Arlington, MA Review Date: 7/23/2019
I worked with Jose who went over the profile with me and showed me how to use the layout. He did a great job.
Damon - Portland, OR Review Date: 7/23/2019
Damon - Portland, OR Review Date: 7/23/2019
Amy went over my domain name, keywords and got three phone calls from Apple, Microsoft and Google verified. I would rate her customer service excellent!
Tom - Chicago, IL Review Date: 7/23/2019
Tom - Chicago, IL Review Date: 7/23/2019
Jonathan helped me get the codes for the different spots to be marketed on. He was nice and courteous!
Gilbert - Buda, TX Review Date: 7/22/2019
Gilbert - Buda, TX Review Date: 7/22/2019
Sasha called me Friday and I could not talk. She was very patient when she called me back today and she went over everything. I was more than happy with her and she really helped me with an email I received about my listing. Sasha did great walking me through everything.
Ray - Alpharetta, GA Review Date: 7/22/2019
Ray - Alpharetta, GA Review Date: 7/22/2019
Amy did the activation on my account with the phone calls with Microsoft and Apple maps. She was very helpful and answered all my questions.
Ahmad - Paramus, NJ Review Date: 7/22/2019
Ahmad - Paramus, NJ Review Date: 7/22/2019
Praising Jose for the way he helped me go through the website dashboard set up. I am not a computer versed individual and he has been a great help to me. He took me through each step and helped my hands all the way through it. I am very happy I am dealing with him. Jose was invaluable!
Phil - Livonia, MI Review Date: 7/18/2019
Phil - Livonia, MI Review Date: 7/18/2019
Sasha went over basically the whole dashboard with me and was very helpful and friendly.
Lisanne - Slate Hill, NY Review Date: 7/18/2019
Lisanne - Slate Hill, NY Review Date: 7/18/2019
Amy was very informative and walked me through the entire website. She gave me all my options and went over the changes I can make immediately. 5 Stars
Cathy - Orange, VA Review Date: 7/18/2019
Cathy - Orange, VA Review Date: 7/18/2019
Call was cool and good! Kate got my initial listing set up and my top ten keywords. She combined and helped me with Google , Bing and Apple accounts.
Darrell - Newport News, VA Review Date: 7/18/2019
Darrell - Newport News, VA Review Date: 7/18/2019
10 out 10! Sasha helped me with everything. She was wonderful and did a bunch of things on my account. We are good with everything she has done.
Derek - Prattville, AL Review Date: 7/18/2019
Derek - Prattville, AL Review Date: 7/18/2019
Sasha helped me with the name and the keywords. She did the Google and Apple for me and was patient.
Saeed - Kalamazoo, MI Review Date: 7/18/2019
Saeed - Kalamazoo, MI Review Date: 7/18/2019
We are excited about getting our company out there so that we can bring in more clients and make our company grow.
Larissa informed me that eGumball will be advertising our business once a month and will be putting us on Apple Maps. She was very kind and helpful. I would rate her 5 out of 5.
Jill - Prattville, AL Review Date: 7/18/2019
Jill - Prattville, AL Review Date: 7/18/2019
Very good call with Lupita! It was really good and on time. Very very good! Everything went exactly as planned and great. Thank you so much.
Sam - San Diego, CA Review Date: 7/18/2019
Sam - San Diego, CA Review Date: 7/18/2019
Erica explained and supported me a lot! It was great customer service . I would love to rate 5 stars
Ngan - Manhattan, KS Review Date: 7/18/2019
Ngan - Manhattan, KS Review Date: 7/18/2019
Alana has been great! She has been helping me with the website by adding pictures and updating my information with the information I send her way.
Katie - Lake Charles, LA Review Date: 7/18/2019
Katie - Lake Charles, LA Review Date: 7/18/2019
Erica taught me more today than any other rep here at eGumball. Seriously, she helped me so much!
Jeff - Fort Payne, AL Review Date: 7/18/2019
Jeff - Fort Payne, AL Review Date: 7/18/2019
Jose seemed to be doing a good job on my account. He went through everything with me and answered any question I had.
Roland - Lancaster, ON Review Date: 7/17/2019
Roland - Lancaster, ON Review Date: 7/17/2019
Lilia worked on codes for Bing and Apple and was able to help me update the address on those pages. She also informed me that my website still has the incorrect address so that was helpful.
Cathy - Orange, Va Review Date: 7/17/2019
Cathy - Orange, Va Review Date: 7/17/2019
Very good customer service. Sasha got everything set up and was pleasant and made me understand everything.
Kristy - Hastings, NE Review Date: 7/17/2019
Kristy - Hastings, NE Review Date: 7/17/2019
Jose helped me today for all intent purposes and walked me through the process to get the job done. He was pretty helpful and willing to work with me.
J.D - Tallahassee, Fl Review Date: 7/17/2019
J.D - Tallahassee, Fl Review Date: 7/17/2019
Kaela was able to help us get the Apple and Bing map set up for us.
she was very kind and very straight forward!
Bailey - Schererville, IN Review Date: 7/17/2019
Bailey - Schererville, IN Review Date: 7/17/2019
My experience with Amy was great. She got me all three pin numbers for Google Bing and Apple. She took care of all of that
Jo - Dade City, FL Review Date: 7/17/2019
Jo - Dade City, FL Review Date: 7/17/2019
It was really good working with Brandon. He helped me activate my Google account today.
Alexandra - North York, ON Review Date: 7/17/2019
Alexandra - North York, ON Review Date: 7/17/2019
Juan was great and got me started with the service and walked me through it. He answered everything for me and was very helpful.
Vince - Hot Springs, AR Review Date: 7/16/2019
Vince - Hot Springs, AR Review Date: 7/16/2019
Eddie was very good and answered all of my questions. He helped me with a little bit of everything ! We hope to get good reviews for our business. Thank you Eddie
Jackie - Oakville, ON Review Date: 7/16/2019
Jackie - Oakville, ON Review Date: 7/16/2019
Amy was very pleasant to deal with! It was good working with her and she helped me get my three sites set up and verified.
Barbara - Danville, PA Review Date: 7/16/2019
Barbara - Danville, PA Review Date: 7/16/2019
Jonathan is awesome. He was straight to the point and helped me figure out my site words. He also helped me get a call from Apple and Microsoft.
Lisanne - Slate Hill, NY Review Date: 7/16/2019
Lisanne - Slate Hill, NY Review Date: 7/16/2019
Alana put in a request with my Google listing update and was very helpful.
Michael - Dallas, NC Review Date: 7/16/2019
Michael - Dallas, NC Review Date: 7/16/2019
Jose is great! He is setting up my dashboard and understood all my questions and explained them all.
5 stars
Tim - Enid, OK Review Date: 7/15/2019
Tim - Enid, OK Review Date: 7/15/2019
Sasha did great on my account and helped me set up different media service and contact information. I am a new customer and had a good experience. I would definitely give Sasha 5 Stars.
Richard - College Station, TX Review Date: 7/15/2019
Richard - College Station, TX Review Date: 7/15/2019
Christa is a very intelligent girl! She sold me on the idea to keep me with you and signed me up for 3 more months! I had no idea what you did for me and Christa filled me in very beautifully. She put the service very clearly for me.
Dr. - Flint, MI Review Date: 7/15/2019
Dr. - Flint, MI Review Date: 7/15/2019
Sasha put in keywords and went through a list of items in the dashboard with me. She was patient and understanding as I needed to go slow . She was very understanding of my ability to find things in the dashboard and allowed me to have more time.
Russ - Glenview, IL Review Date: 7/15/2019
Russ - Glenview, IL Review Date: 7/15/2019
Sasha set up the account on Google. She did an excellent job I would say and completed everything she was suppose to complete .
Ernie - Washington, DC Review Date: 7/12/2019
Ernie - Washington, DC Review Date: 7/12/2019
Excellent call with Kate. She went over my profile and made updates. If 5 stars is excellent then Kate gets 5 stars!
Kate - San Antonio, TX Review Date: 7/12/2019
Kate - San Antonio, TX Review Date: 7/12/2019
It took a while to get my hours changed on Yelp and Alana was able to get it corrected on one phone call.
Cindy - Walnutport, PA Review Date: 7/12/2019
Cindy - Walnutport, PA Review Date: 7/12/2019
Good customer service. Melissa walked me through the dashboard and was able to help me decided what would be good inside the page.
Matilda - Stuart, VA Review Date: 7/12/2019
Matilda - Stuart, VA Review Date: 7/12/2019
So far so good! Melissa got confirmation of my Bing and Apple listing and helped with the management set up through our Google business page.
Stephen - Republic, MO Review Date: 7/12/2019
Stephen - Republic, MO Review Date: 7/12/2019
We had a good experience working with Lilia. We have been working on our website together as it was a lot and all was good! Lilia sounds really caring over the phone and she really tries to get everything right. I like that she is not a quitter.
Christie - Valdosta, GA Review Date: 7/12/2019
Christie - Valdosta, GA Review Date: 7/12/2019
Sasha was very helpful with my control panel set up. Thank you!
Trey - McDonough, GA Review Date: 7/11/2019
Trey - McDonough, GA Review Date: 7/11/2019
Amy was extremely nice! She was very helpful ! I talked to her and she was very nice. She listened to my concerns and referred me to customer service. Everything was good. I look forward to a long lasting business relationship.
Ray - Alpharetta, GA Review Date: 7/11/2019
Ray - Alpharetta, GA Review Date: 7/11/2019
You guys helped out a lot! Anwar went through the whole process with me and told me the options I had. Anwar was helpful .Thank you , it was great !
Ann - North Fort Myers, FL Review Date: 7/11/2019
Ann - North Fort Myers, FL Review Date: 7/11/2019
It was Erika who helped me today. She did an outstanding job and I am very pleased, i'll just say that.
She gets two thumbs up
Clayton - Lawrence, MA Review Date: 7/11/2019
Clayton - Lawrence, MA Review Date: 7/11/2019
My call with Erica is excellent! She helped me a lot and actually told me she would boost my website. She gave me a promotion that included Apple maps so she gets 5 stars
Kimberly - Beachwood, NJ Review Date: 7/10/2019
Kimberly - Beachwood, NJ Review Date: 7/10/2019
Customer service was good. Christa was helpful and is trying to fix some things on the web for me. She was thorough and is going to be following up with me in detail .
Robert - Cumming, GA Review Date: 7/10/2019
Robert - Cumming, GA Review Date: 7/10/2019
Larrisa helped me move our office address to a generic address for now. She was helpful and our call was very good.
Darlene - Lewisburg, PA Review Date: 7/10/2019
Darlene - Lewisburg, PA Review Date: 7/10/2019
Shawna was great and very helpful. She helped make our connection better and passed on an issue that we discovered. I found her to be very very helpful and extremely professional and knowledgeable.
Carol - Cumberland, RI Review Date: 7/10/2019
Carol - Cumberland, RI Review Date: 7/10/2019
Adrian is awesome! I want to strictly work with Adrian. He is professional, knowledgeable and when he makes changes to my website, he always keeps me informed. I love his personality and we seem to work good together.
Howard - Lake Lure, NC Review Date: 7/10/2019
Howard - Lake Lure, NC Review Date: 7/10/2019
Alana was great and very accommodating. She helped me with analytics and ran a post on our listing. 5 Stars
Max - Katy, TX Review Date: 7/10/2019
Max - Katy, TX Review Date: 7/10/2019
Lupita helped me log into my eGumball account and helped me set it up. She is good and a nice person to work with.
Mr.Wong - Rockville, MD Review Date: 7/10/2019
Mr.Wong - Rockville, MD Review Date: 7/10/2019
Amy pinned me through Apple and Bing websites for the maps and was very pleasant on the phone.
Jessica - Eatontown, NJ Review Date: 7/9/2019
Jessica - Eatontown, NJ Review Date: 7/9/2019
This is the first time someone is getting back to me and Shawna was very good to work with. She helped fix a few things in regards to my name and expanded where I am going to be seen. It was a very good call.
Ross - Sherman Oaks, CA Review Date: 7/9/2019
Ross - Sherman Oaks, CA Review Date: 7/9/2019
Melissa is very nice and helped me with the code numbers. She is pretty nice and helpful.
Tan - Gold Canyon, AZ Review Date: 7/9/2019
Tan - Gold Canyon, AZ Review Date: 7/9/2019
I had specific questions about the listings and Shawna helped me address those questions. We got talking about our business listing and how it appears on the web. She had good suggestions to help our business look better online and send me an email text with a link to review.
J.P - Richmond, VA Review Date: 7/9/2019
J.P - Richmond, VA Review Date: 7/9/2019
Kaela got me connected with Apple, Bing and Google. She was right on the ball and was great! She was wonderful.
Cathy - Johnson City, TN Review Date: 7/9/2019
Cathy - Johnson City, TN Review Date: 7/9/2019
Kate helped set up the Noah's Ark Academy control panel and was patient enough to wait while I filled out some of the blanks.
Marilyn - Sugar Land, TX Review Date: 7/9/2019
Marilyn - Sugar Land, TX Review Date: 7/9/2019
The service so far has been very good. Jonathan was very helpful. He is having to slowly guide me through this process since I am certainly not computer savvy. As I told him, he is very patient with me.
Pat - Hemphil, TX Review Date: 7/9/2019
Pat - Hemphil, TX Review Date: 7/9/2019
Jeanie helped me with everything that I needed. She got the ads and keywords set up and made sure she got the right business company information. We went through everything and it was overall a good call.
Tyler - Mesa, AZ Review Date: 7/9/2019
Tyler - Mesa, AZ Review Date: 7/9/2019
Sasha is getting codes from Bing and Apple and is friendly and super helpful!!!
Nancy - Las Vegas, NV Review Date: 7/9/2019
Nancy - Las Vegas, NV Review Date: 7/9/2019
It was really good working with Sasha who got me set up with my website. Sasha was great answering all my website questions and was really great to work with.
Jenny - Roebling, NJ Review Date: 7/8/2019
Jenny - Roebling, NJ Review Date: 7/8/2019
Awesome customer service. Amy is getting things up and running and seems to know what she is doing. I did not know what I was doing so Amy was helpful.
Hope - Latham, NY Review Date: 7/8/2019
Hope - Latham, NY Review Date: 7/8/2019
Really good customer service. Lilia walked me through the control panel because I am a new customer and she was very fast and she knew what she was doing! Lilia was very helpful.
Daniel - Pueblo, CO Review Date: 7/8/2019
Daniel - Pueblo, CO Review Date: 7/8/2019
You need to clone Adrian , he is so helpful! I liked everything about his customer service. He was able to identify some issues on my account and was able to fix it in seconds. He knows what to do to give me a higher impact on my account. Adrian is amazing and even helped me receive emails on my gmail account. He has the magic touch and he changed my mind. Adrian you are a treasure
Joanne - Greenville, NC Review Date: 7/5/2019
Joanne - Greenville, NC Review Date: 7/5/2019
Alana was really confident and helped me understand my social media better. She answered anything I asked her and was friendly and kind which was all very pleasant.
Craig - Harrison, AR Review Date: 7/5/2019
Craig - Harrison, AR Review Date: 7/5/2019
Excellent call with Amy! She got things rolling and helped me with keywords and everything. She was friendly and personable too
Carol - Dallas, TX Review Date: 7/5/2019
Carol - Dallas, TX Review Date: 7/5/2019
Amy was helpful with my website and did Google and Bing for our business.
She was nice and activated us!
Mrs.Watson - Gadsden, AL Review Date: 7/3/2019
Mrs.Watson - Gadsden, AL Review Date: 7/3/2019
What I like about the eGumball service is that they are professional, knowledgeable, and friendly with good follow-through! Sasha helped drop my old office address from listing and got me searchable through Microsoft. 5 Stars
Dr. - Lake Oswego, OR Review Date: 7/2/2019
Dr. - Lake Oswego, OR Review Date: 7/2/2019
I had a very efficient phone call with Lupita. She verified my account and verified my address and phone number. She was really nice and very kind to work with and did everything she said she would do.
Richard - Scottsdale, AZ Review Date: 7/2/2019
Richard - Scottsdale, AZ Review Date: 7/2/2019
Larrisa was very helpful and she was wonderful to work with. She was great and also followed up with me
Monica - Miami, FL Review Date: 7/2/2019
Monica - Miami, FL Review Date: 7/2/2019
Adrian helped me understand my reviews, showed me what takes place on my account and was very helpful! Everything got done and I am very grateful. Awesome customer service .
Kristy - Brownsville, TN Review Date: 7/1/2019
Kristy - Brownsville, TN Review Date: 7/1/2019
Christa was very nice ,very accommodating and very courteous. I asked her for advice and she came through on all of the above! I like that Christa did not rush me and is all around knowledgeable !
Joel - Louisville, KY Review Date: 7/1/2019
Joel - Louisville, KY Review Date: 7/1/2019
Erica was very helpful and helped me improve my keywords and upgraded my account. She explained more about what services I am getting and it was all very helpful.
June - Holdenville, OK Review Date: 7/1/2019
June - Holdenville, OK Review Date: 7/1/2019
Kate helped with the first part of the activation process. Yes, I would rate her a 5. She was very pleasant to work with
John - Tomball, TX Review Date: 7/1/2019
John - Tomball, TX Review Date: 7/1/2019
I called to extend my agreement and Chris was good at helping me with my business listing on Google.
Art - Lombard, Il Review Date: 7/1/2019
Art - Lombard, Il Review Date: 7/1/2019
Jonathan was very nice and was able to help me get activated. He was very clear on his instructions and was super courteous.
Marilyn - Sugar Land, TX Review Date: 7/1/2019
Marilyn - Sugar Land, TX Review Date: 7/1/2019
Riyad has been great! He helped me work on an issue and has been diligent and keeping in touch. He made sure I am getting the best out of this service!
Kelli - Annapolis, MD Review Date: 6/28/2019
Kelli - Annapolis, MD Review Date: 6/28/2019
Great call! Sasha got everything set up and was polite and explained things to me. I am not very good with computers and Sasha was helpful.
Roger - Rainelle, WV Review Date: 6/28/2019
Roger - Rainelle, WV Review Date: 6/28/2019
It was very good working with Erica. You all are just so helpful and always so nice! Someone wrote a review on my business page and Erica was able to assist me with that.
Kurt - Tyler, TX Review Date: 6/28/2019
Kurt - Tyler, TX Review Date: 6/28/2019
Thank you Amy for helping us do the set up of our store and for verifying our information and keywords for the listing. You were on point and knowledgeable and I can't say enough good things! You are good at your job!
Jaime - Pompano Beach, FL Review Date: 6/28/2019
Jaime - Pompano Beach, FL Review Date: 6/28/2019
Muy buena experiencia ! Lilia me ayudó con cualquier problema pendiente en los sitios web y nos ayudó con nuestra contraseña que debía ser corregida para ingresar a la página. Ella también me enseñó a subir fotos.
Jose - Jersey City, NJ Review Date: 6/27/2019
Jose - Jersey City, NJ Review Date: 6/27/2019
Amy got me pin location calls from Google, Bing and Apple. She made sure our listings come up correct online and helped me with keywords. She was very willing to work with me because I am not very knowledgeable with this stuff. She did a good job walking me through the steps.
Brent - Odessa, TX Review Date: 6/27/2019
Brent - Odessa, TX Review Date: 6/27/2019
Thank you Sasha for very good customer service, for being knowledgeable and for helping me activate my account.
Jenny - Roebling, NJ Review Date: 6/27/2019
Jenny - Roebling, NJ Review Date: 6/27/2019
Chris is very good to work with. I had a simple issue and he was able to resolve my issue right away. He was very efficient and very helpful.
Amelia - Pembroke Pines, Fl Review Date: 6/27/2019
Amelia - Pembroke Pines, Fl Review Date: 6/27/2019
Excellent customer service. Lilia helped me with everything and helped us get our website campaign going.
Kim - Scottsdale, AZ Review Date: 6/27/2019
Kim - Scottsdale, AZ Review Date: 6/27/2019
Sasha was very thorough and took me through the dashboard and showed me how to use it. She was great!
Laura - Atlanta, GA Review Date: 6/27/2019
Laura - Atlanta, GA Review Date: 6/27/2019
I would give Erica five out of five! She was great help! We had a problem with junk emails coming to the website and she upgraded us at no extra cost and is going to help us update our website. Very informative and helpful!
Kristel - Cottage Grove, OR Review Date: 6/27/2019
Kristel - Cottage Grove, OR Review Date: 6/27/2019
Lilia made everything a lot easier for me. She helped me set up everything and walked me through everything. She was really friendly and really helpful.
Victor - Aberdeen, WA Review Date: 6/27/2019
Victor - Aberdeen, WA Review Date: 6/27/2019
It was a very good phone call with Kate. She was able to help me update some information for the business and confirmed my address and phone number. She got Apple and Bing confirmed and answered any questions I had. It was a really good experience.
Daniel - Covington, LA Review Date: 6/27/2019
Daniel - Covington, LA Review Date: 6/27/2019
Alana was able to work things out with me! She explained what was going on and I like that she understood where I was coming from.
Abi - Montebello, CA Review Date: 6/26/2019
Abi - Montebello, CA Review Date: 6/26/2019
Sasha got our account activated and she was good! She was very friendly too!
Nicole - Lafayette, LA Review Date: 6/26/2019
Nicole - Lafayette, LA Review Date: 6/26/2019
My call was amazing! Sasha stayed on the phone with me for a very very long time and was online with me. She was great help and answered all my questions and inquiries.
5 stars
Alexandra - North York, ON Review Date: 6/26/2019
Alexandra - North York, ON Review Date: 6/26/2019
Eddie was good! He swiftly helped me and took care of my account. He seems more serious than any other rep I have worked with and was very professional with helping me out.
Michael - Northglenn, CO Review Date: 6/26/2019
Michael - Northglenn, CO Review Date: 6/26/2019
Adrian is great! I was having an issue with the activation and Adrian took over and found out what happened on my account. He called me back promptly and did everything he could. I like that he offered to give me more perks and volunteered to keep me updated.
Nicholas - Fairfax, VA Review Date: 6/26/2019
Nicholas - Fairfax, VA Review Date: 6/26/2019
Amy is excellent and she helped me a lot. She was good to work with ,respectful and helped with the Google page.
Amir - Warren, NJ Review Date: 6/26/2019
Amir - Warren, NJ Review Date: 6/26/2019
Amy did a good job and got the ten search word keywords set up. She also helped me link up Apple and got me a website domain name. She really explained everything and got things done!
Mike - Great Bend, KS Review Date: 6/26/2019
Mike - Great Bend, KS Review Date: 6/26/2019
Amy got me pin location calls from Google, Bing and Apple. She made sure our listings come up correct online and helped me with keywords. She was very willing to work with me because I am not very knowledgeable with this stuff. She did a good job walking me through the steps.
Brent - Odessa, TX Review Date: 6/26/2019
Brent - Odessa, TX Review Date: 6/26/2019
Thank you Sasha for very good customer service, for being knowledgeable and for helping me activate my account.
Jenny - Roebling, NJ Review Date: 6/26/2019
Jenny - Roebling, NJ Review Date: 6/26/2019
Sasha is very very helpful! She helped me with the set up of the control panel and is a great listener and her instructions were clear.She did a great job!
James - Richmond, VA Review Date: 6/25/2019
James - Richmond, VA Review Date: 6/25/2019
My call with Juan was very good! He helped me set up my Google listing and was very helpful!
Le - Branchburg, NJ Review Date: 6/25/2019
Le - Branchburg, NJ Review Date: 6/25/2019
It was very nice that Kate was able to change my name and update my new information on my profile. She got permission to start working on my Google page and was able to get started on my website. Thank you Kate
Juan - Boca Raton, FL Review Date: 6/25/2019
Juan - Boca Raton, FL Review Date: 6/25/2019
Amy seemed very knowledgeable and did everything smoothly. My Google code had expired and she is going to reapply a new code. Amy is very good and went over everything with me.
JR - West Palm Beach, FL Review Date: 6/25/2019
JR - West Palm Beach, FL Review Date: 6/25/2019
Lilia was very nice to work with and got our website straightened out. We went over everything and she determined what we have to offer. I appreciate her also giving me information on my domain name.
Laura - Harker Heights, TX Review Date: 6/25/2019
Laura - Harker Heights, TX Review Date: 6/25/2019
Lilia is absolutely amazing! She is awesome! She helped me go through my dashboard, helped me upload photos and explained things wonderfully!
John - Wilton Manors, FL Review Date: 6/25/2019
John - Wilton Manors, FL Review Date: 6/25/2019
My call went exceptionally well! Markeise was so patient and tolerant of me. He tried to get things perfect and I appreciate that. He gave me good suggestions that were very good and he was wonderful!
Joyce - Rochester, Ny Review Date: 6/25/2019
Joyce - Rochester, Ny Review Date: 6/25/2019
Jonathan has been exceptional! He showed me how your company works and explained everything to me. It is because of him that I am doing this!
Joyce - Rochester, NY Review Date: 6/25/2019
Joyce - Rochester, NY Review Date: 6/25/2019
Adrian is very nice and he took care of things for me today. He sent me reports and is changing some things on the Ads for me. He deserves a raise and knows his stuff really well! 5 Stars!
Patti - Melrose, MA Review Date: 6/25/2019
Patti - Melrose, MA Review Date: 6/25/2019
It was great working with Shawna who helped me with a zillion of things! She was ten times more helpful than any other rep. Not only did she explain the whys but she knocked out so many things that needed to get done. 6 1/2 Stars!!!
Ryland - Washington, DC Review Date: 6/25/2019
Ryland - Washington, DC Review Date: 6/25/2019
Lupita helped me get my website up and I felt comfortable working with her. Lupita got my whole account set up and showed me how to edit my website. I was impressed with the site and I like that I could tweak it. Lupita took her time and never rushed me so that was nice!
Alan - Keithville, LA Review Date: 6/25/2019
Alan - Keithville, LA Review Date: 6/25/2019
It was great working with Lilia! She went through everything with me and it was good. It was a lot of information so Lilia offered to help me and encouraged me to call her if I have any questions. 10 Stars for Lilia
Tereza - Ogden, UT Review Date: 6/24/2019
Tereza - Ogden, UT Review Date: 6/24/2019
Erica seems really great! She answered questions about what you guys do for us and helped us set up additional services. She was friendly too!
Tyler - Arcadia, CA Review Date: 6/24/2019
Tyler - Arcadia, CA Review Date: 6/24/2019
Amy was polite and helped us get our codes and helped us add information to identify us online. The call was great
Joe - Lakewood, CO Review Date: 6/24/2019
Joe - Lakewood, CO Review Date: 6/24/2019
Juan helped me update my menu on my Google page. 5 stars !
Ehab - Worcester, MA Review Date: 6/24/2019
Ehab - Worcester, MA Review Date: 6/24/2019
Lilia was great. She got me going and I appreciate it! She got my account set up and got my website set up too!
Dawn - Birmingham, AL Review Date: 6/24/2019
Dawn - Birmingham, AL Review Date: 6/24/2019
Amy was very patient because I had problems with the system. We were trying to set up the Google account and Bing account. I liked that Amy was very helpful and was very nice.
Andrea - Miami, FL Review Date: 6/24/2019
Andrea - Miami, FL Review Date: 6/24/2019
Juan is good to work with and was able to answer general questions about my dashboard. He walked me through how to make changes and answered questions for me. It was a good call!
Art - Brick, NJ Review Date: 6/21/2019
Art - Brick, NJ Review Date: 6/21/2019
Chris was excellent! He changed my business hours and took care of it quick. I appreciate that
Shane - Athens, TN Review Date: 6/21/2019
Shane - Athens, TN Review Date: 6/21/2019
It was very good to work with Amy! She is professional and I just want to say i can see a huge difference compared to Yext. I am happy with your work so far!
Daniel - Pueblo, CO Review Date: 6/21/2019
Daniel - Pueblo, CO Review Date: 6/21/2019
20 Stars! Lilia did a great job and she was very patient! She was very kind and nice and handled my account professionally.I really appreciate her!
Hassan - Fort Worth, TX Review Date: 6/21/2019
Hassan - Fort Worth, TX Review Date: 6/21/2019
Riyad was great! He helped me with my billing and additionally was able to help me with my website. He helped me a lot and was patient with me.
Tracy - Mandeville, LA Review Date: 6/21/2019
Tracy - Mandeville, LA Review Date: 6/21/2019
Adrian helped me with some promotion on my account and he was good and helpful.
Boris - La Jolla, CA Review Date: 6/21/2019
Boris - La Jolla, CA Review Date: 6/21/2019
Mi llamada fue realmente muy buena. ¡Le daría a Lilia cien puntos y le daría un aumento! Ella me ayudó mucho.
Miguel - Cordova, TN Review Date: 6/21/2019
Miguel - Cordova, TN Review Date: 6/21/2019
Chris signed up my son's company. He listened to me and knew what we needed.
Jeremy - Scottsdale, AZ Review Date: 6/21/2019
Jeremy - Scottsdale, AZ Review Date: 6/21/2019
Alana was very knowledgeable and helpful and she was a pleasure to deal with!
Daniel - Doylestown, PA Review Date: 6/21/2019
Daniel - Doylestown, PA Review Date: 6/21/2019
Melissa verified my Google listing by phone and helped me get on track. Melissa helped me get the ball rolling!
Eric - Denver, CO Review Date: 6/21/2019
Eric - Denver, CO Review Date: 6/21/2019
Eddie cleared up some lettering on a picture for me and he was great and efficient! He also helped me with the display picture on my website.
Carolyn - Macon, GA Review Date: 6/21/2019
Carolyn - Macon, GA Review Date: 6/21/2019
It was very good call with Eddie. I appreciate that he gracefully listened to my rambling and he was able to turn me into a much happier person
Joseph - Montevallo, AL Review Date: 6/20/2019
Joseph - Montevallo, AL Review Date: 6/20/2019
Amy was good and very helpful. She got all the preliminary steps done for our listings on Google, Apple and Bing.
Shelley - Buckhorn, ON Review Date: 6/20/2019
Shelley - Buckhorn, ON Review Date: 6/20/2019
Good ! Pierina called to clarify on how to do things and went over what was done. I didn't know what to do so it's good a thing she helped me!
April - Lubbock, TX Review Date: 6/20/2019
April - Lubbock, TX Review Date: 6/20/2019
Excellent customer service! Shawna was excellent! She went through the whole thing with me and shaped my website and made it more appealing.
Robert - Detroit, MI Review Date: 6/20/2019
Robert - Detroit, MI Review Date: 6/20/2019
Christa was very nice and knowledgeable! She is excellent and was able to fill out all the labels inside of my control panel! She is really good and experienced. You can tell that Christa knows what she is doing.
Robin - Tamarac, FL Review Date: 6/20/2019
Robin - Tamarac, FL Review Date: 6/20/2019
Perfect call with Erica. She helped me very much! She explained how I can improve my account, how to add keywords and how to optimize my account more. She showed me how to get Google and Yelp reviews and explained all of that. She was very informative!
Tara - Lake Forest, CA Review Date: 6/20/2019
Tara - Lake Forest, CA Review Date: 6/20/2019
Kate helped me finish some keywords on my account and got me activated on Apple and Bing with online phone calls. She was super friendly!
Becky - Waxahachie, TX Review Date: 6/20/2019
Becky - Waxahachie, TX Review Date: 6/20/2019
Pierina was great! She was talking about some inconsistencies and we finally came up with what I am going to do. I liked that she listened and we were able to have a discussion about my account. She had good suggestions!
Dianne - Austin, TX Review Date: 6/19/2019
Dianne - Austin, TX Review Date: 6/19/2019
Sasha is getting our Google ads set up and cleared up everything for me today! She was really easy to work with and was polite!
Joe - Pell City, AL Review Date: 6/19/2019
Joe - Pell City, AL Review Date: 6/19/2019
Jonathan was really professional and very efficient! We did the verification today and he helped me with Microsoft and Apple codes. Jonathan was great!
Chris - Tampa, FL Review Date: 6/19/2019
Chris - Tampa, FL Review Date: 6/19/2019
Melissa was setting up the activation of my account and she was really friendly and helpful!
Jared - Macon, GA Review Date: 6/19/2019
Jared - Macon, GA Review Date: 6/19/2019
Alana helped me a lot! She helped me with a whole lot of things! Alana walked me through the dashboard and showed me how to use it. You guys have a good employee and she is 10 stars!!!
Terry - San Angelo, TX Review Date: 6/19/2019
Terry - San Angelo, TX Review Date: 6/19/2019
My call with Sasha was really good. She got access to my Google business page and was really pleasant and fast!
Hope - Germantown, TN Review Date: 6/18/2019
Hope - Germantown, TN Review Date: 6/18/2019
Jonathan is a wonderful guy and helped us enlist our keywords and my Apple call back.
Anthony - Homer, LA Review Date: 6/18/2019
Anthony - Homer, LA Review Date: 6/18/2019
Erica took her time and went through the website portal with me. She was great
Ken - Belleville, ON Review Date: 6/18/2019
Ken - Belleville, ON Review Date: 6/18/2019
Thank you Kate for deleting and cleaning up a couple of things that were attached to our address including the previous business information. Thank you for activating Apple and Bing and for getting our categories straightened out.
Lindsay - Evergreen, CO Review Date: 6/18/2019
Lindsay - Evergreen, CO Review Date: 6/18/2019
I had initially called in to cancel services and after speaking with Chris, he turned it all around. I know more about the service now and he helped us expand our exposure to our neighboring cities. Chris also helped me with a promotion. Thank you Chris
Marty - Chesterfield, MO Review Date: 6/18/2019
Marty - Chesterfield, MO Review Date: 6/18/2019
It was great! Appreciate that Juan was very though. Gave me great information to help, thank you.
Angelina - Pittsburg, CA Review Date: 6/18/2019
Angelina - Pittsburg, CA Review Date: 6/18/2019
We went over ways to do our keywords, different locations and zip codes. Erica showed us how to log in and go to different directories . It was pretty simple !
Jackie - State College, PA Review Date: 6/18/2019
Jackie - State College, PA Review Date: 6/18/2019
Wonderful! Sasha just started the verification process to change the search engines and was very clear and easy to understand!
Cristeena - Stroudsburg, PA Review Date: 6/18/2019
Cristeena - Stroudsburg, PA Review Date: 6/18/2019
Muy buena experiencia ! Lilia me ayudó con cualquier problema pendiente en los sitios web y nos ayudó con nuestra contraseña que debía ser corregida para ingresar a la página. Ella también me enseñó a subir fotos.
Jose - Jersey City, NJ Review Date: 6/18/2019
Jose - Jersey City, NJ Review Date: 6/18/2019
Chris helped us navigate our eGumball portal control panel and was very helpful! The control panel was easy to use.
Cicely - Bloomington, IN Review Date: 6/17/2019
Cicely - Bloomington, IN Review Date: 6/17/2019
It was a lovely call with Chris. He was great and helped me log into my website information.
Preven - Richmond, KS Review Date: 6/17/2019
Preven - Richmond, KS Review Date: 6/17/2019
Chris informed me of a service that was more applicable to my business, since I am mobile. He was very helpful and informative.
Eric - South Milwaukee, WI Review Date: 6/17/2019
Eric - South Milwaukee, WI Review Date: 6/17/2019
It was very nice working with Chris. My call was satisfactory. He seemed very optimistic and happy and it showed in his voice. He helped me with my Google verification codes.
Aurelia - Richmond, VA Review Date: 6/17/2019
Aurelia - Richmond, VA Review Date: 6/17/2019
Lilia helped me with all the set up and data. She went through all the channels with me and is good and fantastic. Lilia is a very patient person!
Dave - Riverhead, NY Review Date: 6/17/2019
Dave - Riverhead, NY Review Date: 6/17/2019
Amy helped me with everything! She helped me understand the website and was able to slow down for me so that I could understand the information. She went over all the details and followed along with me.
Jennifer - Venice, FL Review Date: 6/17/2019
Jennifer - Venice, FL Review Date: 6/17/2019
Things went well on my call with Amy. She helped me update my information that was linked to my business. Thank you!
Bill - North Vancouver, BC Review Date: 6/17/2019
Bill - North Vancouver, BC Review Date: 6/17/2019
Shawna was great at helping us with some basic information on our service. I thought everything about her customer service was great and she was patient too!
Shelley - Cheyenne, NY Review Date: 6/17/2019
Shelley - Cheyenne, NY Review Date: 6/17/2019
Erica is awesome and listens a lot! She helped me by listening to me vent and I appreciate her. I'd rate her a 10!
Diyaa - Arlington, TX Review Date: 6/17/2019
Diyaa - Arlington, TX Review Date: 6/17/2019
It was great working with Lilia. We set up all the information on my campaign and she walked me through all the information.Lilia was super friendly and explained everything to me.
Alex - Thomasville, NC Review Date: 6/17/2019
Alex - Thomasville, NC Review Date: 6/17/2019
Riyad has been doing a great job.I have worked with him a few times and he is good. He helped with transferring the old owner's Google listing to me and I’d give him ten stars
Sam - Charlotte, NC Review Date: 6/14/2019
Sam - Charlotte, NC Review Date: 6/14/2019
Its been good so far! Alana was able to get our website and got us to be able to search it online. She is really friendly!
Sheena - Tulsa, OK Review Date: 6/14/2019
Sheena - Tulsa, OK Review Date: 6/14/2019
Lynne and I were full of giggles! I called in today because I needed to change some things on the website.As I grow, things need to change on the website and Lynne was able to help. She is a nice young lady!
Lisa - Canton, PA Review Date: 6/14/2019
Lisa - Canton, PA Review Date: 6/14/2019
Give Juan 5 stars! He is good! He helped me out and went above and beyond!
Alex - Forest Hills, NY Review Date: 6/14/2019
Alex - Forest Hills, NY Review Date: 6/14/2019
Amy is to the point and everything is good! She helped me with the pin numbers for Apple and Microsoft. I like that I could understand everything she was saying.
Michael - Russellville, AR Review Date: 6/14/2019
Michael - Russellville, AR Review Date: 6/14/2019
Riyad was the most helpful! I didn't even know we had a website! It was nice that he went through all of that information with me.
Paul - Surprise, AZ Review Date: 6/14/2019
Paul - Surprise, AZ Review Date: 6/14/2019
Chris is good! So far we just set up the account and he is great. We have been talking back and forth for a week now and he is very patient.
Isaac - Norwood, MA Review Date: 6/14/2019
Isaac - Norwood, MA Review Date: 6/14/2019
Kaela is nice and friendly! She helped me verify my address and phone numbers is working on my website!
Lynette - Cobleskill, NY Review Date: 6/12/2019
Lynette - Cobleskill, NY Review Date: 6/12/2019
Jose is very good! I am not great with computers and he was patient with walking me through the control panel.
Judy - Skowhegan, ME Review Date: 6/12/2019
Judy - Skowhegan, ME Review Date: 6/12/2019
Lilia was great and got me activated! She was helpful all around and explained things well! She went over what she was doing and walked me through a few things. It was a good conversation!
David - Denver, CO Review Date: 6/12/2019
David - Denver, CO Review Date: 6/12/2019
Sasha is very good and went over all the details with me and was very patient!
Xin - East Haven, CT Review Date: 6/12/2019
Xin - East Haven, CT Review Date: 6/12/2019
It was awesome working with Sasha! She helped me maneuver my dashboard and helped me work on it.
Dianne - Clermont, FL Review Date: 6/12/2019
Dianne - Clermont, FL Review Date: 6/12/2019
Lilia did good on my account. She helped me confirm all my information on Google maps. She is good!
Alex - Medicine Hat, AB Review Date: 6/12/2019
Alex - Medicine Hat, AB Review Date: 6/12/2019
We did the control panel today and Lilia was very good, excellent and very to the point. She was helpful too!
Antonio - Wildwood, NJ Review Date: 6/11/2019
Antonio - Wildwood, NJ Review Date: 6/11/2019
Melissa was pretty informative and led me around your website which is good! I didn't know everything so she spent a considerate amount of time with me and that was nice
Edward - New York, NY Review Date: 6/11/2019
Edward - New York, NY Review Date: 6/11/2019
Juan understood what I was looking for and is a nice guy to work with. Give him a raise!
Bob - Madison, WI Review Date: 6/11/2019
Bob - Madison, WI Review Date: 6/11/2019
Great customer service. Kaela helped me with everything and was kind and easy to talk with.
Lee - Moline, IL Review Date: 6/11/2019
Lee - Moline, IL Review Date: 6/11/2019
Very good! Kaela was able to help me conclude what I needed to do today quickly and efficiently.
Carole - Cumberland, RI Review Date: 6/10/2019
Carole - Cumberland, RI Review Date: 6/10/2019
Juan was very helpful! He explained what I was suppose to be doing and was clear describing each section. I appreciate that!
Sherry - Louisville, KY Review Date: 6/10/2019
Sherry - Louisville, KY Review Date: 6/10/2019
I am a new customer and Jose did a good job walking me through the steps. He walked me through all the main stuff and I appreciate that he did not take up my time.
Effie - Houston, TX Review Date: 6/10/2019
Effie - Houston, TX Review Date: 6/10/2019
Kate was real nice and was good at helping me with Microsoft and Apple numbers.
Arron - Enterprise, AL Review Date: 6/10/2019
Arron - Enterprise, AL Review Date: 6/10/2019
Thank you Kaela for good customer service and for getting me codes !
William - Fenton, MI Review Date: 6/10/2019
William - Fenton, MI Review Date: 6/10/2019
Alana was pleasant to work with and has followed up with me when she is following up with Jason and or other reps. She has hit all points with follow up and was helpful!
Pauline - Austin, Tx Review Date: 6/10/2019
Pauline - Austin, Tx Review Date: 6/10/2019
I am so happy. Erica was very patient with me and I'd rate her 10 stars. Usually people get frustrated working with me because I am not good with computers and Erica was so patient. She helped me get through my routine control panel.
Evelyn - Bethany, OK Review Date: 6/10/2019
Evelyn - Bethany, OK Review Date: 6/10/2019
Very good call with Lilia, thank you! She is helping me set up my information on my account and made it very easy for me and explained it all well!
Jim - Lake Bluff, IL Review Date: 6/10/2019
Jim - Lake Bluff, IL Review Date: 6/10/2019
Adrian was excellent! He fixed the information on my listing and was very helpful and professional.
Carlyn - Brooklyn, NY Review Date: 6/10/2019
Carlyn - Brooklyn, NY Review Date: 6/10/2019
Very good call with Amy! She helped me do the activation and get things started. She was quite precise and did not waste my time.
William - Richmond, BC Review Date: 6/10/2019
William - Richmond, BC Review Date: 6/10/2019
It was awesome working with Christa. She helped me with everything! She was sweet, nice and polite and straight to the point. Every time I speak with her,she helps me. If I ever have a problem , Christa gets right to it!
Kieth - Houston, TX Review Date: 6/7/2019
Kieth - Houston, TX Review Date: 6/7/2019
Riyad is the only helpful person at your company!!! He is perfect and I'd rate him 10 stars !
Gus - North York, ON Review Date: 6/7/2019
Gus - North York, ON Review Date: 6/7/2019
Christa is super super duper! She is beyond radiant and has a beautiful voice. I do not know how she keeps her perky attitude. Thank you Christa for all your help
William - Camden Wyoming, DE Review Date: 6/7/2019
William - Camden Wyoming, DE Review Date: 6/7/2019
Chris was great and we resolved the little issue I had. He was outstanding & helped me out! Everything is good!
Guy - Wildwood, NJ Review Date: 6/6/2019
Guy - Wildwood, NJ Review Date: 6/6/2019
Perfect customer service. Pierina was able to resolve some discrepancies with my website descriptions and phone numbers.
Joel - Elmsford, NY Review Date: 6/6/2019
Joel - Elmsford, NY Review Date: 6/6/2019
It was a great call with Lilia! She was really nice and helpful with everything! She made sure all my information was correct online and was able to show me how to get into the website and make edits.
Lyndsee - Savannah, GA Review Date: 6/6/2019
Lyndsee - Savannah, GA Review Date: 6/6/2019
It was very easy to work with Sasha! Everything went good with everything! She showed me how to get through the whole dashboard.
Yolanda - Las Cruces, NM Review Date: 6/6/2019
Yolanda - Las Cruces, NM Review Date: 6/6/2019
Jeanie is very nice and and helped me put all the key information and everything on my page so that it is ready!
Martha - Doral, FL Review Date: 6/6/2019
Martha - Doral, FL Review Date: 6/6/2019
Excellent ! Jeanie helped me with my control panel and guided me through adding information. She was a great help!
Dean - Palm Beach Gardens, FL Review Date: 6/6/2019
Dean - Palm Beach Gardens, FL Review Date: 6/6/2019
Wonderful call with Sasha! She is very helpful and patient with everything. She really helped me set things up
Kathleen - Concord, NH Review Date: 6/6/2019
Kathleen - Concord, NH Review Date: 6/6/2019
It was very good working with Chris. He helped us renew and he is quite convincing. Give him ten stars! Very good and excellent! He got me back on board again and I was happy that he added more stuff
Debra - Rodman, NY Review Date: 6/6/2019
Debra - Rodman, NY Review Date: 6/6/2019
Sasha went through the dashboard with me and is very good. She showed me different things inside the program that I could maintain myself. Your people are very-knowledgeable about what you guys are doing and it makes me confident and comfortable.
Donna - Marion Station, MD Review Date: 6/6/2019
Donna - Marion Station, MD Review Date: 6/6/2019
It all worked out today with Kaela. The call was very good and she got the activated codes and explained what was going on. She was patient, short and sweet and straight to the point.
Jim - Lake Bluff, IL Review Date: 6/6/2019
Jim - Lake Bluff, IL Review Date: 6/6/2019
I think Sasha provided me with excellent customer service. She is very good with my keywords and got my codes activated
Sylvan - Surrey, BC Review Date: 6/6/2019
Sylvan - Surrey, BC Review Date: 6/6/2019
Jose explained everything to me, and did a really pretty good job with helping me and was very patient.
Shakeira - GA, GA Review Date: 6/6/2019
Shakeira - GA, GA Review Date: 6/6/2019
Amy is very focused, no doubt! She is helping me get Google issues resolved!
Steven - Joseph, MI Review Date: 6/6/2019
Steven - Joseph, MI Review Date: 6/6/2019
Erica was very helpful. My rating for her is 5 out of 5 stars.
Wanda Dunn
Wanda - Piedmont, SC Review Date: 6/6/2019
Wanda - Piedmont, SC Review Date: 6/6/2019
Excellent call with Jeanie. I believe we are up and running! Everything about her customer service is great ! Lets rate her 10 stars
Eugene - Rochester, IN Review Date: 6/6/2019
Eugene - Rochester, IN Review Date: 6/6/2019
Markeise was very helpful! He was able to help me with multiple aspects of my account. He was able to maximize my return with your system. Give him all 5 Stars! He gave me great suggestions.
Dr. - Texas City, TX Review Date: 6/5/2019
Dr. - Texas City, TX Review Date: 6/5/2019
Very good customer service from Kaela! She actually helped me set up the account with Google and updated my listing. She got the verification from Apple & Bing and corrected the address from our old location. Kaela also helped me start my website. Thank you!
Dr. - Wiley Ford, WV Review Date: 6/5/2019
Dr. - Wiley Ford, WV Review Date: 6/5/2019
Lupita is very friendly and patient and was able to answer any questions I had today. It was very good and she helped me set up the website.
Dan - Shreveport, LA Review Date: 6/5/2019
Dan - Shreveport, LA Review Date: 6/5/2019
Melissa is great and very nice. Our call was good and she explained everything! She is doing the web grooming for us and helped us verify for Google.
Joel - Jupiter, FL Review Date: 6/5/2019
Joel - Jupiter, FL Review Date: 6/5/2019
Lilia was real nice and pleasant! She helped me verify my Bing business.
Linda - Tuscaloosa, AL Review Date: 6/5/2019
Linda - Tuscaloosa, AL Review Date: 6/5/2019
Lilia has been very good at keeping in touch via phone and email. She is very polite and pleasant to work with and its an easy conversation with her. At the moment Lilia is touching base with me and its nice.
Steve - Mission, BC Review Date: 6/5/2019
Steve - Mission, BC Review Date: 6/5/2019
It was a great call with Lilia and she was really helpful! Everything was good! 5 Stars !
Tenay - Irvine, CA Review Date: 6/5/2019
Tenay - Irvine, CA Review Date: 6/5/2019
It was a perfect call with no problems!! Jose was able to help me go through the portal and set up all my information, media and reporting .
Andrew - St Catherines, ON Review Date: 6/5/2019
Andrew - St Catherines, ON Review Date: 6/5/2019
Good work with Chris! We renewed for 3 more months and are going to be having the website in my name. He is very pleasant to work with and friendly 5 stars
Sam - Galveston, TX Review Date: 6/5/2019
Sam - Galveston, TX Review Date: 6/5/2019
Everything was wonderful! Sasha showed us the portal and was very patient with me!
Jeff - Stuart, FL Review Date: 6/5/2019
Jeff - Stuart, FL Review Date: 6/5/2019
Thank you Kaela for great customer service and helping me edit my ten keywords and verifying my Apple code maps listings.
Andrew - St Catherines, ON Review Date: 6/4/2019
Andrew - St Catherines, ON Review Date: 6/4/2019
Very easy call with Amy . She got me activated and it was great! She was straight up forward and very professional. She got me activated with Google, Microsoft and Apple.
Pete - Normandy Beach, NJ Review Date: 6/4/2019
Pete - Normandy Beach, NJ Review Date: 6/4/2019
Sasha was friendly and helpful! It was very good working with her ! She got me set up for our website verification.
Frank - Wilmington, DE Review Date: 6/4/2019
Frank - Wilmington, DE Review Date: 6/4/2019
Amy is wonderful! I love her! She helped me a lot 5 Stars
Connie - Freeport, ME Review Date: 6/4/2019
Connie - Freeport, ME Review Date: 6/4/2019
I was pleased with Sasha's customer service! I cant wait for our Ad to come up! Thank you so much for everything!
Daniela - Miami, FL Review Date: 6/4/2019
Daniela - Miami, FL Review Date: 6/4/2019
EXCELLENT ! Brandon helped me a lot! When I got my website I had seen that it was not secure and Brandon was able to guide me and explained what SSL certification I needed.
Bagher - Santa Ana, CA Review Date: 6/4/2019
Bagher - Santa Ana, CA Review Date: 6/4/2019
The service with eGumball has been great so far. Amy was very cordial today and I look forward to getting more business as a result of EGumball’s service. Amy had contacted me to get a Google code. I would give her a 5 star rating for her friendliness and attitude.
Ron - Colorado Springs, CO Review Date: 6/4/2019
Ron - Colorado Springs, CO Review Date: 6/4/2019
Chris did everything I wanted him to and he was helpful and patient
Robert - Berkeley, CA Review Date: 6/4/2019
Robert - Berkeley, CA Review Date: 6/4/2019
Chris did an excellent job and should have 5 out of five stars.
Eric - Palm Desert, CA Review Date: 6/4/2019
Eric - Palm Desert, CA Review Date: 6/4/2019
Fantastic customer service. The was call was very perfect and easy going! Kaela went over all the stuff with me and answered all my questions.
Dean - Palm Beach Gardens, FL Review Date: 6/3/2019
Dean - Palm Beach Gardens, FL Review Date: 6/3/2019
Jose got everything set up for the account and walked me through the website. I learned how I can edit information and learned what I cannot edit on my account. 5 Stars
Joel - Dallas, TX Review Date: 6/3/2019
Joel - Dallas, TX Review Date: 6/3/2019
Good good call with Kaela. She got us set up with Apple and Google and was very efficient! She was good!
Eugene - Rochester, IN Review Date: 6/3/2019
Eugene - Rochester, IN Review Date: 6/3/2019
Very pleasant call with Juan. He helped me resolve my issue and was patient with me!
Blassy - Stephenville, TX Review Date: 6/3/2019
Blassy - Stephenville, TX Review Date: 6/3/2019
Very good call with Sasha . She helped me set up the process and was efficient and did well on my account.
Dr. - Plum, PA Review Date: 5/31/2019
Dr. - Plum, PA Review Date: 5/31/2019
Very good job! Sasha got my Google, Bing and Apple listing updated .
Tony - Twin Falls, ID Review Date: 5/31/2019
Tony - Twin Falls, ID Review Date: 5/31/2019
I actually thought Chris was exceptional! He was extremely friendly, personable and helped me with the service!
Leni - Cortland, OH Review Date: 5/31/2019
Leni - Cortland, OH Review Date: 5/31/2019
Thank you Sasha for getting me verified with all those search engines on Apple and Google. Everything was great!
Reneice - Collierville, TX Review Date: 5/31/2019
Reneice - Collierville, TX Review Date: 5/31/2019
It was awesome working with Brandon! We sent the pictures and he was able to load everything. Brandon was on top of everything he was telling me and was awesome! He is the only person that was so easy to understand!! He was amazing!
Mary - Floral Park, NY Review Date: 5/31/2019
Mary - Floral Park, NY Review Date: 5/31/2019
It was wonderful working with Juan! He knew exactly what I was talking about and took care of the issue at hand. Believe me when I say within in a half an hour, everything was taken care of . I was happy with his response and timing and everything!
Lenore - Poughkeepsie, NY Review Date: 5/31/2019
Lenore - Poughkeepsie, NY Review Date: 5/31/2019
Kaela was very professional and her knowledge was pretty good! She helped me with Google and the Apple pin numbers and was able to get verification on those two sites.
Nelson - Goshen, IN Review Date: 5/30/2019
Nelson - Goshen, IN Review Date: 5/30/2019
It was a good call with Amy. We got accomplished what needed to be accomplished and we did the verification with Google and Microsoft. She was efficient and pleasant to work with.
Yokima - Hockley, TX Review Date: 5/30/2019
Yokima - Hockley, TX Review Date: 5/30/2019
Great! Amy helped me to activate my account
she was very polite and efficient 5 stars
Charles - Berwyn Heights, MD Review Date: 5/30/2019
Charles - Berwyn Heights, MD Review Date: 5/30/2019
Kaela was quick and precise! She helped me get the verification phone numbers and it was good!
Joel - Manzanita, OR Review Date: 5/30/2019
Joel - Manzanita, OR Review Date: 5/30/2019
Excellent call with Shawna! She went through the whole thing with me and the whole entire page set up. 5 Stars!
John - Dunmore, PA Review Date: 5/30/2019
John - Dunmore, PA Review Date: 5/30/2019
Excellent call with Amy. She was helping me process and activate my account. She was very polite and punctual.
Gabriel - Daytona Beach, FL Review Date: 5/30/2019
Gabriel - Daytona Beach, FL Review Date: 5/30/2019
Wonderful working with Melissa! She activated Apple and Bing directories and was very personable. I like that she expedited the keyword process for me, so doing that extra bit for me was nice!
Tracy - Beaverton, OR Review Date: 5/30/2019
Tracy - Beaverton, OR Review Date: 5/30/2019
Melissa is very helpful! She explained things nicely and is a delight to work with!
Barbara - Bristol, NH Review Date: 5/30/2019
Barbara - Bristol, NH Review Date: 5/30/2019
It was really really nice to work with Shawna! It was nice to talk to someone who knows what is going on! She got right on it for me and is really good. She helped me to get pictures and made great suggestions. Boy did she take care of things for me! She got things straightened out and got things cranking!
Dennis - Punta Gorda, FL Review Date: 5/30/2019
Dennis - Punta Gorda, FL Review Date: 5/30/2019
Jose is wonderful helpful and polite. I just wanted to let you know!
Kathleen - Andover, MN Review Date: 5/29/2019
Kathleen - Andover, MN Review Date: 5/29/2019
The phone call with Kaela was really good! She made sure all our information is correct. Kaela went over all the basic things to ensure its proper for cleaning up the sites . It is nice you guys are calling me! 5 Stars
Mike - Dearborn Heights, MI Review Date: 5/29/2019
Mike - Dearborn Heights, MI Review Date: 5/29/2019
Amy is really nice and helped me out pretty well! She updated some of the listings for me and gave me codes for Apple and Microsoft.
Scott - Assonet, MA Review Date: 5/29/2019
Scott - Assonet, MA Review Date: 5/29/2019
Good call with Jose! He helped me with activation and everything regarding the business listings. Everything was good! 5 stars !
Hartereet - Salida, CA Review Date: 5/29/2019
Hartereet - Salida, CA Review Date: 5/29/2019
It was awesome working with Melissa ! She made is simple, quick and completed everything. She also did my verification phone calls.
Dayna - Rockville, MD Review Date: 5/29/2019
Dayna - Rockville, MD Review Date: 5/29/2019
It was very good and Melissa was very helpful. She went over everything with the set up of the control panel and was very thorough.
Thearsea - Mary Esther, FL Review Date: 5/29/2019
Thearsea - Mary Esther, FL Review Date: 5/29/2019
Our call with Chris was good and he was very helpful. He was able to show me the service and we were able to keep our Mexican restaurant account.
Belen - Greenville, TN Review Date: 5/29/2019
Belen - Greenville, TN Review Date: 5/29/2019
Jose explained things very well for me and showed me how to make changes through my profile!
Jeremy - Saint Louis, Mo Review Date: 5/29/2019
Jeremy - Saint Louis, Mo Review Date: 5/29/2019
Amy explained everything pretty clear and it was a good call. She helped me with the verification calls and activated everything. She did great and called me back and explained the post cards.
Kandy - Fort Worth, TX Review Date: 5/29/2019
Kandy - Fort Worth, TX Review Date: 5/29/2019
I liked that eGumball put me out there! When I first was online in 2017, my business was not out there until I signed up with eGumball. It was a great hit! 5 Stars
William - Madison Heights, VA Review Date: 5/28/2019
William - Madison Heights, VA Review Date: 5/28/2019
Riyad was definitely really helpful! I had a couple of things that I needed to do in my control panel and I like that he confided in me with his contact information. Thank you Riyad
Sam - Toronto, ON Review Date: 5/28/2019
Sam - Toronto, ON Review Date: 5/28/2019
Excellent customer service. Amy set up the account activation and was very professional. I like that she explained everything she was doing.
Manny - Lynn Haven, FL Review Date: 5/28/2019
Manny - Lynn Haven, FL Review Date: 5/28/2019
Amy is friendly and nice and got it straightened out. Everything was good and she helped me set up the calls to verify my business.
Bill - Richmond, VA Review Date: 5/28/2019
Bill - Richmond, VA Review Date: 5/28/2019
Egumball is giving me special attention. Melissa is helping me get used to using the website. Melissa is a joy to work with. A # 5.
McKenzie - Petaluma, CA Review Date: 5/28/2019
McKenzie - Petaluma, CA Review Date: 5/28/2019
It was very good and Melissa was very helpful. She went over everything with the set up of the control panel and was very thorough.
Thearsea - Mary Esther, FL Review Date: 5/28/2019
Thearsea - Mary Esther, FL Review Date: 5/28/2019
Chris will be reviewing my account once a month . He got a few things rolling with the content engineers and gave us great recommendations. I like that he understands where I am going.
Sandy - Baton Rouge, LA Review Date: 5/24/2019
Sandy - Baton Rouge, LA Review Date: 5/24/2019
I am not computer oriented and Sasha was great. She was really helpful! We got the information set up on the website which helped me a lot! It was great!
Leon - Tulsa, OK Review Date: 5/24/2019
Leon - Tulsa, OK Review Date: 5/24/2019
Jose was good and professional! He was good and helped me set up the office setting on the page.
Joel - Los Banos, CA Review Date: 5/24/2019
Joel - Los Banos, CA Review Date: 5/24/2019
Juan did a very good job with the control panel and was very efficient in answering all my questions.
Joel - Elmsford, NY Review Date: 5/24/2019
Joel - Elmsford, NY Review Date: 5/24/2019
It was great working with Melissa! Thank you so much! She helped me verify Bing and Apple and got the process started for the Google verification. She was super efficient and made things nice and simple for me.
Ivy - Roseville, CA Review Date: 5/24/2019
Ivy - Roseville, CA Review Date: 5/24/2019
Lupita is very very helpful !! She is making sure things are set up and my name gets out there!
Ron - Colorado Springs, CO Review Date: 5/24/2019
Ron - Colorado Springs, CO Review Date: 5/24/2019
Kaela answered all my questions and was very helpful. She helped me do the activation verification phone numbers for Google and Apple.
Alexandria - Shawnee Hills, OH Review Date: 5/24/2019
Alexandria - Shawnee Hills, OH Review Date: 5/24/2019
Chris was amazing. He transitioned through everything I needed seamlessly and didn’t waste any time. He knew what he was doing. I would easily rate his service a 10
Sean - Visalia, CA Review Date: 5/24/2019
Sean - Visalia, CA Review Date: 5/24/2019
Very good customer service from Riyad! He helped me be more patient to get more results. I learned that this takes time and I just want to say that this gentleman did a good job!
Dennis - West Long Branch, NJ Review Date: 5/23/2019
Dennis - West Long Branch, NJ Review Date: 5/23/2019
Very good customer service from Riyad! He helped me be more patient to get more results. I learned that this takes time and I just want to say that this gentleman did a good job!
Dennis - West Long Branch, NJ Review Date: 5/23/2019
Dennis - West Long Branch, NJ Review Date: 5/23/2019
Lynne was awesome! I love her! She helped us with our whole website and explained everything. She was very helpful and she rocks!
Wendy - Middletown, PA Review Date: 5/23/2019
Wendy - Middletown, PA Review Date: 5/23/2019
Pleasant call with Melissa! She is helping me set up my control panel and she was professional, quick and efficient.
Collin - Billings, MT Review Date: 5/23/2019
Collin - Billings, MT Review Date: 5/23/2019
Very good! Amy was very good and was careful on my account and helpful. Thank you for the set up!
Steve - Mission, BC Review Date: 5/23/2019
Steve - Mission, BC Review Date: 5/23/2019
Everything was great and it is all up and running. The website looks good and Amy was helpful.
Mike - Tampa, FL Review Date: 5/23/2019
Mike - Tampa, FL Review Date: 5/23/2019
Amy sent me information to my email and it was very good! She showed me how to update my pictures on my Google maps location so that was helpful
Juan - Willits, CA Review Date: 5/23/2019
Juan - Willits, CA Review Date: 5/23/2019
Sasha is very good and very professional! She helped us set up our profile and stuff on our account.
Patrick - Spring, TX Review Date: 5/23/2019
Patrick - Spring, TX Review Date: 5/23/2019
Amy was very knowledgeable and gave me all the information I needed. She helped me with my website and business.
Leon - Tulsa, OK Review Date: 5/23/2019
Leon - Tulsa, OK Review Date: 5/23/2019
Melissa is the sweetest! She did a great job and helped me with the control panel from the beginning to end.
Gerald - Folsom, PA Review Date: 5/23/2019
Gerald - Folsom, PA Review Date: 5/23/2019
Lupita had to make corrections on my business information and it was good to know some of my stuff needed to be corrected. The call was good and simple.
Bobbie - Bridgeport, PA Review Date: 5/22/2019
Bobbie - Bridgeport, PA Review Date: 5/22/2019
I recently switched to eGumball and was assisted by Sasha. I just wanted to let you know she did a great job!
Alexander - Winter Haven, Fl Review Date: 5/22/2019
Alexander - Winter Haven, Fl Review Date: 5/22/2019
It was very nice to deal with Sasha. I am not hip with everything she is trying to do but we are working on the Google search, Apple search and Bing search. Those companies called me immediately like Sasha told me they would and we got that stage set up. Thank you Sasha Tip Top 5 stars
McKenzie - Petaluma, CA Review Date: 5/22/2019
McKenzie - Petaluma, CA Review Date: 5/22/2019
I am satisfied! Good customer service and Sasha did what she had to do on my account!
Violete - Orlando, FL Review Date: 5/22/2019
Violete - Orlando, FL Review Date: 5/22/2019
It was easy working with Melissa. She helped me with the online portal and showed me how it all works.
Allie - Fredericksburg, VA Review Date: 5/22/2019
Allie - Fredericksburg, VA Review Date: 5/22/2019
Alana helped me make a change of address and provided very good customer service. She is very friendly!
Vena - Fargo, ND Review Date: 5/22/2019
Vena - Fargo, ND Review Date: 5/22/2019
Chris is very informative! He is a cool dude and helped me with my website! He helped me out quite a bit
Timothy - Independance, MO Review Date: 5/22/2019
Timothy - Independance, MO Review Date: 5/22/2019
Amy was nice and got the password from Google. She sent me an email with information and was very helpful!
Susie - North York, ON Review Date: 5/21/2019
Susie - North York, ON Review Date: 5/21/2019
Sasha did a very good job! She walked me through setting up my website and was quick, friendly and very nice! The website is very simple and easy to use. I appreciate her help! She deserves a big raise.
Sammy - Odon, IN Review Date: 5/21/2019
Sammy - Odon, IN Review Date: 5/21/2019
Amy helped me with the control panel and with all the categories . She was really nice to work with!
Hyun - Las Vegas, NV Review Date: 5/21/2019
Hyun - Las Vegas, NV Review Date: 5/21/2019
Everything is good! Amy gave me the pin numbers for my listings and has very good customer service.
Preeyaporn - Alexandria, VA Review Date: 5/21/2019
Preeyaporn - Alexandria, VA Review Date: 5/21/2019
Thank you Markeise for answering all my questions with good answers. You did good job helping me understanding everything better and helping with the video.
Sonya - Garden City, KS Review Date: 5/21/2019
Sonya - Garden City, KS Review Date: 5/21/2019
Jonathan is helpful in making some corrections to our listing. He is helping us with keywords and making so it is easier for people to find us online.
Minerva - San Mateo, CA Review Date: 5/21/2019
Minerva - San Mateo, CA Review Date: 5/21/2019
Erica is good! She helped me with my payment and showed me how everything is going good. She provided good customer service.
Tony - Oakville, ON Review Date: 5/21/2019
Tony - Oakville, ON Review Date: 5/21/2019
Adrian was really really great! He was good and took care of 5 or 6 of my different problems right away. Give him the highest in all the categories.
Elizabeth - Atlanta, GA Review Date: 5/21/2019
Elizabeth - Atlanta, GA Review Date: 5/21/2019
Everything is good! Markiese got everything set up and helped me proceed with it all. He walked me through what to do and it was actually good.
Josh - Apache Junction, AZ Review Date: 5/21/2019
Josh - Apache Junction, AZ Review Date: 5/21/2019
Pretty good call with Juan! He helped me change a few things on my profile and helped me fixed what needed to get fixed.
Kaleb - Odessa, TX Review Date: 5/21/2019
Kaleb - Odessa, TX Review Date: 5/21/2019
Anwar was fabulous!! Anwar helped with the content refresh program and adding local cities and zip codes to bump us up on google search.
Crystal - Frazer, PA Review Date: 5/20/2019
Crystal - Frazer, PA Review Date: 5/20/2019
Juan gave me a basic understanding of how Google operates. He was patient with me and walked me through everything, so I could understand everything better.
Karen - Acton, MA Review Date: 5/20/2019
Karen - Acton, MA Review Date: 5/20/2019
Excellent ! Juan walked me through my account to see if there was any errors. He was cool about it all and everything was good!
Calvin - Eastpointe, MI Review Date: 5/20/2019
Calvin - Eastpointe, MI Review Date: 5/20/2019
It was very good working with Juan! He did updates and upgrades for my listing and was very helpful!I like that it is pretty easy to log into your account and maneuver 5 stars
Michael - Brooklyn, NY Review Date: 5/20/2019
Michael - Brooklyn, NY Review Date: 5/20/2019
Juan was great and was helpful! He was patient with me and explained things clearly. He clarified the benefits of the service for me.
Peymon - Delray Beach, FL Review Date: 5/20/2019
Peymon - Delray Beach, FL Review Date: 5/20/2019
It was real good working with Erica. She gave me the stats with all that has been going on with everything and she helped me control my Google business page.
Bill - Vestavia Hills, AL Review Date: 5/20/2019
Bill - Vestavia Hills, AL Review Date: 5/20/2019
Pierina was awesome! I will tell you that I will stay and work with her. That's how well we clicked! She has already sent me so much information and I can't say enough good things about her. Give her the top of everything!
Coleen - Bucklin, KS Review Date: 5/20/2019
Coleen - Bucklin, KS Review Date: 5/20/2019
Alana was very helpful with trying to figure out all of Home Advisers tactics. She helped me have a chat conversation with them to get my information corrected. She followed up with me in an email with analytics which was helpful.
Chris - Alpharetta, GA Review Date: 5/20/2019
Chris - Alpharetta, GA Review Date: 5/20/2019
It was wonderful working with Amy! She was able to help me get the verification for Microsoft and Google today. She knew what she was doing and was very professional
Tina - Columbus, OH Review Date: 5/20/2019
Tina - Columbus, OH Review Date: 5/20/2019
Very very nice! Sasha was pretty good and explained how to log in and made any changes I wanted. You all have been great!
Freddy - Pennsauken, NJ Review Date: 5/20/2019
Freddy - Pennsauken, NJ Review Date: 5/20/2019
Melissa was excellent with setting up my information. She had a lot of patience with me ! 5 stars
Eddy - Southfield, MI Review Date: 5/20/2019
Eddy - Southfield, MI Review Date: 5/20/2019
Good productive call with Amy! She was friendly and direct in getting me set up with Microsoft.
Dave - Pulaski, VA Review Date: 5/20/2019
Dave - Pulaski, VA Review Date: 5/20/2019
Shawna she is the best! She is helping me with the website and the Google account. 5 Stars
Gilbert - Milton, MA Review Date: 5/17/2019
Gilbert - Milton, MA Review Date: 5/17/2019
I like the fact that your company is helping me set other web sites straight about my company details such as fixing up the address they have. I think this is a worthwhile thing for all companies to do, especially if they've ever moved to a new location. Also, I like the fact that I can call in and speak with helpful folks like Riyad.Riyad was extremely helpful. He suggested some better keywords and also gave me useful tips. Also, he created a link for me that I could send to customers to fill in a review for me.Absolutely. I'd rate his enthusiasm as 6 out of 5. The more people like him you can find to work for you, the better off egumball will be.
Axel - North Vancouver, BC Review Date: 5/17/2019
Axel - North Vancouver, BC Review Date: 5/17/2019
What I like about the eGumball service is that you have/are making our business rise to the front with you knowledge of search optimization. Kaela my rep was very nice and said she would manage the key words & work with Google for our listing being in front of our competitors.
Diane - Wycombe, PA Review Date: 5/17/2019
Diane - Wycombe, PA Review Date: 5/17/2019
Shawna was very pleasant and good to work with! She went through the dashboard and helped me with all those things. We talked about different aspects of my account and it was good.
David - Aurora, IL Review Date: 5/17/2019
David - Aurora, IL Review Date: 5/17/2019
Terrific customer service by Melissa! She went through the whole site with me and added what I needed. She helped me enhance it on the dashboard and was very nice.
David - Fort Lauderdale, FL Review Date: 5/17/2019
David - Fort Lauderdale, FL Review Date: 5/17/2019
Alana was really helpful and explained somethings to me that can help make our Google listing better. It was great customer service.
Christine - Buckhorn, ON Review Date: 5/17/2019
Christine - Buckhorn, ON Review Date: 5/17/2019
Great great! Melissa helped us set up our website and was excellent! Actually she was amazing! Ten Stars! I love her!
Calvin - Eastpointe, MI Review Date: 5/17/2019
Calvin - Eastpointe, MI Review Date: 5/17/2019
Sasha set up everything and went through Google and Apple. She was very friendly and knew what she was doing and talking about.
Michelle - Atlanta, TX Review Date: 5/17/2019
Michelle - Atlanta, TX Review Date: 5/17/2019
Pierina went through a lot of different details and gave me a lot of information on the search updates. 5 Stars
Mike - Brentwood, NH Review Date: 5/17/2019
Mike - Brentwood, NH Review Date: 5/17/2019
I like Lynne better than anyone I have ever worked with. She is very thorough and professional and knows her stuff! The nice thing about Lynne is that she cares! I am looking forward to working with her again.
Neil - Guthrie, OK Review Date: 5/17/2019
Neil - Guthrie, OK Review Date: 5/17/2019
Riyad has already started to work on my page and is helping me with my address and phone number. He is a nice guy and is really into helping me
Danilo - Ridgewood, NY Review Date: 5/17/2019
Danilo - Ridgewood, NY Review Date: 5/17/2019
Thank you Lupita for helping me activate our eGumball account and for setting up Apple, Bing and Google. Very friendly
Allie - Fredericksburg, VA Review Date: 5/17/2019
Allie - Fredericksburg, VA Review Date: 5/17/2019
Chris is friendly and easy to work with. Good customer service! Chris helped me update my keywords
Gina - Auburn, NY Review Date: 5/17/2019
Gina - Auburn, NY Review Date: 5/17/2019
Good Work Sasha! Thank you for helping me verify Apple & Bing. Sasha was pretty prompt and let me know everything she was doing and took care of it.
Jose - Albuquerque, NM Review Date: 5/16/2019
Jose - Albuquerque, NM Review Date: 5/16/2019
Adrian showed me a couple of things and showed me where I am standing on the searches with Google. He was to the point and helped me as much as possible.
Dr. - Orland Park, IL Review Date: 5/16/2019
Dr. - Orland Park, IL Review Date: 5/16/2019
Chris was incredible and he was good! He is a tough sales man and is 5 Stars! For the last few months I have seen results so I am doing this again.
Emil - Jupiter, FL Review Date: 5/16/2019
Emil - Jupiter, FL Review Date: 5/16/2019
Excellent call with Sasha! She was prompt in helping me with bing and apple and explained everything very well
Eddy - Southfield, MI Review Date: 5/16/2019
Eddy - Southfield, MI Review Date: 5/16/2019
Riyad also put a link to maps to find my shop easier.He is quick to deliver help!
Patti - Melrose, MA Review Date: 5/16/2019
Patti - Melrose, MA Review Date: 5/16/2019
Shawna, patiently went through the dashboard and we edited what was to
be placed for keywords, mission statement and more. Yes, Shawna, was pleasant, cordial, knowledgeable
and sought to help me prepare to have a good consumer viewing.
Aurelia - Richmond, VA Review Date: 5/16/2019
Aurelia - Richmond, VA Review Date: 5/16/2019
eGumball is consistent and they know details! Juan helped me today with the introduction to the control panel. 5 Stars!
Brian - Norcoss, GA Review Date: 5/15/2019
Brian - Norcoss, GA Review Date: 5/15/2019
Shawna was very helpful and looked at my account today and saw different things that helped me. She was very helpful!
Joana - Temple, TX Review Date: 5/15/2019
Joana - Temple, TX Review Date: 5/15/2019
Thank you Lupita for making sure everything is good and for updating my business information. You were wonderful!
Calvin - Eastepointe, MI Review Date: 5/15/2019
Calvin - Eastepointe, MI Review Date: 5/15/2019
Amy was very fast, it was great! She made sure all my content was accurate online.
Valerie - Spokane, WA Review Date: 5/15/2019
Valerie - Spokane, WA Review Date: 5/15/2019
Everything was great today with Pierina. She answered any question I had and went over changes on my account.
Jerome - Glen Burnie, MD Review Date: 5/15/2019
Jerome - Glen Burnie, MD Review Date: 5/15/2019
Kaela is very helpful! She needed to manage my Bing and Apple and was very professional, friendly and clear.
Sandra - Greenwich, CT Review Date: 5/15/2019
Sandra - Greenwich, CT Review Date: 5/15/2019
Sasha was great! We were getting basic information started today and she was friendly and seemed to know what she was doing.
Terrie - Deer Park, WA Review Date: 5/15/2019
Terrie - Deer Park, WA Review Date: 5/15/2019
Sasha did a good job and verified all my information. I am new with the company and she got all my address and pin numbers set up.
Gary - Philadelphia, PA Review Date: 5/15/2019
Gary - Philadelphia, PA Review Date: 5/15/2019
Alana got everything taken care of. She got my keywords and information in and showed me how it works.
Matt - Daniel Island, SC Review Date: 5/15/2019
Matt - Daniel Island, SC Review Date: 5/15/2019
It was an excellent call with Adrian. He got me signed up and showed me rankings and what you all are doing for me. He took the time to find out what I needed and I liked that.
Michael - Bloomfield Hills, MI Review Date: 5/15/2019
Michael - Bloomfield Hills, MI Review Date: 5/15/2019
Adrian added and deleted photos for me. He helped me with the Google my website business page. Everything was great!
Charles - Charlotte, NC Review Date: 5/15/2019
Charles - Charlotte, NC Review Date: 5/15/2019
Melissa walked me through the initial process of the control panel . I actually thought you guys weren't a real company until I worked with Melissa. It was so nice to talk to someone real! Thank you Melissa
Briana - San Antonio, TX Review Date: 5/15/2019
Briana - San Antonio, TX Review Date: 5/15/2019
Jason is thorough and good to work with. He helped me set up the website and made sure it was accurate.
Robert - Clinton, BC Review Date: 5/15/2019
Robert - Clinton, BC Review Date: 5/15/2019
Lupita walked me through the little website that I am suppose to be using for my business information and was really nice !
5 Stars
Loretta - La Mesa, CA Review Date: 5/15/2019
Loretta - La Mesa, CA Review Date: 5/15/2019
Thank you Jeanie for directing me towards my profile page and for showing me what I could be doing and showing me what has been done.
Jason - Windsor, ON Review Date: 5/15/2019
Jason - Windsor, ON Review Date: 5/15/2019
Pretty good call with Chris. He helped me with a change of address as I am new to my office and it was very helpful. I liked everything about our call and Chris was very friendly.
John - Port Lavaca, TX Review Date: 5/15/2019
John - Port Lavaca, TX Review Date: 5/15/2019
Pierina went through a lot of different details and gave me a lot of information on the search updates. 5 Stars
Mike - Brentwood, NH Review Date: 5/15/2019
Mike - Brentwood, NH Review Date: 5/15/2019
Lupita is nice and great to work with. We did the extra adding to all the lists and she helped me set up the website.
Joe - Abbeville, LA Review Date: 5/14/2019
Joe - Abbeville, LA Review Date: 5/14/2019
It went great working with Amy! Amy helped me get my account activation and it was great! Absolutely 5 stars
Sherry - Alva, OK Review Date: 5/14/2019
Sherry - Alva, OK Review Date: 5/14/2019
Great and very informative! Adrian did all my zip codes so I did not have to do them myself. He checked everything on my account and did a nice follow up.
Penny - Tavares, FL Review Date: 5/14/2019
Penny - Tavares, FL Review Date: 5/14/2019
All the information that Lupita had was correct and she solved all the issues I had. Thank you Lupita!
Dawn - De Kalb, TX Review Date: 5/14/2019
Dawn - De Kalb, TX Review Date: 5/14/2019
Excellent call with Melissa! She was patiently waiting for me and helped me ! She is good to work with
Bagher - Santa Ana, CA Review Date: 5/14/2019
Bagher - Santa Ana, CA Review Date: 5/14/2019
Chris explained what the company offers to me and he was very helpful with everything. Chris went over how the service would benefit us! Thanks Chris!
Scott - Dodge City, KS Review Date: 5/14/2019
Scott - Dodge City, KS Review Date: 5/14/2019
It was really good working with Lupita! She helped me with everything I needed to know about advertising. She detailed everything and made sure I understood everything. 10 Stars!
Al - Jurupa Valley, CA Review Date: 5/13/2019
Al - Jurupa Valley, CA Review Date: 5/13/2019
Pretty helpful! Adrian was able to update my billing information and helped me with an upgrade. He was very patient and helped me all the way out!
Amandeep - Catonsville, MD Review Date: 5/13/2019
Amandeep - Catonsville, MD Review Date: 5/13/2019
Excellent call! Sasha and I went through a demonstration of all the tabs and steps and showed me how to work with them and change the things I didn't like . 5 stars
Jacqueline - Atlanta, GA Review Date: 5/13/2019
Jacqueline - Atlanta, GA Review Date: 5/13/2019
Jose helped me with everything! He walked me through the control panel and got everything to where I could understand. Everything was great!
Terrie - New Braunfels, TX Review Date: 5/13/2019
Terrie - New Braunfels, TX Review Date: 5/13/2019
Kaela got my Google business page taken care of and got me Apple and Bing. She was great and very professional!
Matthew - Saint Petersburg, Fl Review Date: 5/13/2019
Matthew - Saint Petersburg, Fl Review Date: 5/13/2019
Melissa is very very nice. She made sure everything was corrected and she did very well! She was helpful!
Marilyn - Portsmouth, RI Review Date: 5/13/2019
Marilyn - Portsmouth, RI Review Date: 5/13/2019
Amy was very nice and very easy to talk to! Everything that she said would happened actually happened. The call was excellent and she helped me add keywords and helped me connect a few things.
Scott - Glen Ellyn, IL Review Date: 5/13/2019
Scott - Glen Ellyn, IL Review Date: 5/13/2019
Pierina was good and great to work with. She helped me with my marketing and updating my business phone number.
Raymond - Hartford, CT Review Date: 5/13/2019
Raymond - Hartford, CT Review Date: 5/13/2019
Sasha set up my controls for my business and did a wonderful job! She was really patient with me because I am not good with technology. She helped a lot!
Judy - Reynoldsburg, OH Review Date: 5/13/2019
Judy - Reynoldsburg, OH Review Date: 5/13/2019
Really really good call with Lupita. She helped me with everything possible on the website.
Quy - Rock Springs, WY Review Date: 5/13/2019
Quy - Rock Springs, WY Review Date: 5/13/2019
It was awesome to work with Kaela! She was able to tell me what is going on with my account and was friendly and very helpful.
Vena - Fargo, ND Review Date: 5/13/2019
Vena - Fargo, ND Review Date: 5/13/2019
Kaela helped me with just about everything. She listened to me as I have a unique business and was very helpful. She knows what she is talking about and took a lot of good notes! Thanks for helping me Kaela!
Debbie - Saint Paul Park, MN Review Date: 5/13/2019
Debbie - Saint Paul Park, MN Review Date: 5/13/2019
Sasha showed me how to make different changes on my keywords and my information and was patient when showing me how to use it!
Steve - Waterloo, IA Review Date: 5/13/2019
Steve - Waterloo, IA Review Date: 5/13/2019
Pretty good call with Amy! She went over the location and address of my business. She helped me with my ten keywords and explained everything very clear.
Jose - Medley, FL Review Date: 5/13/2019
Jose - Medley, FL Review Date: 5/13/2019
Jeanie helped me get my IP address re routed to my website. She was all around helpful and it was a perfect call!
Carlos - Pinellas Park, FL Review Date: 5/13/2019
Carlos - Pinellas Park, FL Review Date: 5/13/2019
Juan was great , knowledgeable and he helped me out! He also did my Google listing verification and answered a bunch of questions for me.
Guy - Wildwood, NJ Review Date: 5/10/2019
Guy - Wildwood, NJ Review Date: 5/10/2019
Juan was really helpful and a nice guy. He was very pleasant and helped me post my Ad.
Sandra - Roswell, GA Review Date: 5/10/2019
Sandra - Roswell, GA Review Date: 5/10/2019
Call went great. Brandon was able to help me change a photo on my Google calendar . Someone changed the photos on my calendar and he was able to take care of it right away 5 Stars
Daryl - Kalamazoo, MI Review Date: 5/10/2019
Daryl - Kalamazoo, MI Review Date: 5/10/2019
It was great working with Sasha! She was very helpful and patient! She is great! She actually walked me through my account and showed me how to manage my account in the future. Everything is great so far!
Ghazi - Kennesaw, GA Review Date: 5/10/2019
Ghazi - Kennesaw, GA Review Date: 5/10/2019
Melissa is very nice and helped me ! She is very good and had me set up the business descriptions and services.
Mary - Camden, TN Review Date: 5/10/2019
Mary - Camden, TN Review Date: 5/10/2019
Perfect! Both reps are really terrific. Couldn't have been better. Juan helped me with a couple of changes by removing some words and he re-arranged somethings for me.He did really nice.
Chris and Juan couldn't be nicer.
Dr. - Davie, Fl Review Date: 5/10/2019
Dr. - Davie, Fl Review Date: 5/10/2019
Jonathan was great! We got everything covered and got all my info straight online. 5 stars!
Jamie - Crown Point, IN Review Date: 5/10/2019
Jamie - Crown Point, IN Review Date: 5/10/2019
Amy walked me though the control panel and walked me through the website. She was good and answered everything. 5 stars!
Skyler - Gueydan, LA Review Date: 5/10/2019
Skyler - Gueydan, LA Review Date: 5/10/2019
Lupita was excellent , she was good and she helped me a lot! She asked about the apple number provided to me and I give her 5 stars.
Bagher - Santa Ana, CA Review Date: 5/10/2019
Bagher - Santa Ana, CA Review Date: 5/10/2019
Melissa was great! She was helping me with the control panel. She was very informative and very good. She actually helped me understand quite a bit.
Michelle - San Antonio, TX Review Date: 5/10/2019
Michelle - San Antonio, TX Review Date: 5/10/2019
My call with Sasha went well. I gave her the validation codes for Google and Apple maps and it was quick. Thanks!
Brian - Norcross, GA Review Date: 5/10/2019
Brian - Norcross, GA Review Date: 5/10/2019
Sasha helped walk me through every step of the website. She was very polite and was clear on instructions. I would give her 5 stars!
Connie - Oklahoma City, OK Review Date: 5/10/2019
Connie - Oklahoma City, OK Review Date: 5/10/2019
Kaela did fantastic! She sounds so lovely and has great customer service.
David - Fort Lauderdale, FL Review Date: 5/10/2019
David - Fort Lauderdale, FL Review Date: 5/10/2019
Customer service was very good! Kaela was very professional , very fast and has good timing. This is my customer feedback.
Syed - Fairfax, VA Review Date: 5/10/2019
Syed - Fairfax, VA Review Date: 5/10/2019
Jose was patient with my restricted time and helped me understand what I needed to do. He told me to call him at anytime.
Judy - Reynoldsburg, OH Review Date: 5/10/2019
Judy - Reynoldsburg, OH Review Date: 5/10/2019
My call with Beatrice went really well! My company is going through some hard times and Beatrice helped me out so I could keep the service and pick it back up later.
Sharon - Columbus, GA Review Date: 5/9/2019
Sharon - Columbus, GA Review Date: 5/9/2019
Christa is a very nice lady and sounded very nice! She is trying her best to help me out! She is 5 Stars and explained the service to me.
Danny - Ocala, Fl Review Date: 5/9/2019
Danny - Ocala, Fl Review Date: 5/9/2019
Good very good thank you! We went through all the control panel page and settings and Amy was nice! She was patient and went through the steps one step at a time which was nice.
John - Fall River, MA Review Date: 5/9/2019
John - Fall River, MA Review Date: 5/9/2019
Amy was very detailed and made things very easy for me. She explained each thing on the control panel and it was helpful. 5 Stars
Leonard - Austell, GA Review Date: 5/9/2019
Leonard - Austell, GA Review Date: 5/9/2019
Kaela got my calls to come through and it was pretty nice. She was good!
Kevin - Island Park, ID Review Date: 5/9/2019
Kevin - Island Park, ID Review Date: 5/9/2019
Alyssa was very good! She got me activated with putting in my keywords and was very friendly and helpful! Alyssa was patient and walked me through a lot of things. 5 Stars
Tammy - Clarkston, MI Review Date: 5/9/2019
Tammy - Clarkston, MI Review Date: 5/9/2019
22 Stars for Amy! She took each part and went through every single section one by one very swell. She was very patient with me too
John - Rochester, NY Review Date: 5/9/2019
John - Rochester, NY Review Date: 5/9/2019
Jose made sure how to know how everything works and it all went good! We went over all the pictures on my control panel and hew as thorough with covering everything.
Perry - Kileen, TX Review Date: 5/9/2019
Perry - Kileen, TX Review Date: 5/9/2019
Lupita was nice and helpful! She made sure all my information was correct and did the Apple , Microsoft pin numbers for me.
Kim - Syosset, NY Review Date: 5/9/2019
Kim - Syosset, NY Review Date: 5/9/2019
Very nice! Kaela was wonderful and very patient. She hooked me up for access and was so nice and patient which is what I needed. I give her a nice high grade!
Marilyn - Portsmouth, RI Review Date: 5/9/2019
Marilyn - Portsmouth, RI Review Date: 5/9/2019
Beatrice she did a wonderful job completing what others could not fix for me
5 stars
Bob - Richmond, VA Review Date: 5/9/2019
Bob - Richmond, VA Review Date: 5/9/2019
Sasha walked me through the website template and everyone that I have worked with has been nothing but pleasant and helpful. 5 Stars
Ed - Las Cruces, NM Review Date: 5/9/2019
Ed - Las Cruces, NM Review Date: 5/9/2019
Alana was very helpful and very polite. Everything went well! She was good in helping me with the control panel.
Jessica - Colts Neck, NJ Review Date: 5/9/2019
Jessica - Colts Neck, NJ Review Date: 5/9/2019
It was excellent working with Sasha. She confirmed our office listing stuff for Google 5 Stars
Dr - Great Falls, MT Review Date: 5/8/2019
Dr - Great Falls, MT Review Date: 5/8/2019
Shawna is trying to help my Google and Facebook business page by reporting spam reviews. She gave me tips with my Facebook and you guys have been great to me. Since signing up with you, my sales have quadrupled and I am top 3 on Google out of 18 other companies. 5 Stars
Jennifer - Port Richey, FL Review Date: 5/8/2019
Jennifer - Port Richey, FL Review Date: 5/8/2019
Chris did a great job and I am happy! We did some updating and we redid my Ads.
Joanne - West Palm Beach, FL Review Date: 5/8/2019
Joanne - West Palm Beach, FL Review Date: 5/8/2019
Everybody that I have worked with has been fantastic. Erica was just very friendly and knew what I wanted and knew what she was doing!
Chris - Columbus, OH Review Date: 5/8/2019
Chris - Columbus, OH Review Date: 5/8/2019
Thank you Sasha for helping me with Activation and for being excellent.
Yolanda - Orlando, FL Review Date: 5/8/2019
Yolanda - Orlando, FL Review Date: 5/8/2019
Alyssa did her job very well! She helped me with my business account information and with my new website.
Belal - Jacksonville, TX Review Date: 5/8/2019
Belal - Jacksonville, TX Review Date: 5/8/2019
My call went smooth and good! Sasha was actually getting my information for Google, Bing and she was nice and sweet!
Steven - Hammond, LA Review Date: 5/8/2019
Steven - Hammond, LA Review Date: 5/8/2019
Beatrice is beyond great and super sweet! You can tell when people care about their job! It is all about the experience and it was a good one!
Lance - Houston, TX Review Date: 5/8/2019
Lance - Houston, TX Review Date: 5/8/2019
It was really good working with Sasha! She was straight forward and I like it! She helped me set up Apple!
Hien - Houston, TX Review Date: 5/8/2019
Hien - Houston, TX Review Date: 5/8/2019
Adrian got me signed up for a different program and helped us on our Facebook. He was very responsive !
Dr - Dallas, TX Review Date: 5/8/2019
Dr - Dallas, TX Review Date: 5/8/2019
Lupita did awesome! I asked her a bunch of questions and she answered them. She was very helpful and explained it very well!
Daisy - Port Saint Lucie, FL Review Date: 5/8/2019
Daisy - Port Saint Lucie, FL Review Date: 5/8/2019
Jose was very helpful and very quick about it. The call went really well. We went through the control panel and he was professional and helpful!
Kurt - Calgary, AB Review Date: 5/8/2019
Kurt - Calgary, AB Review Date: 5/8/2019
Good work Amy! Thank you for helping us with the internet website for our practice. Everything went good!
Dr. - Glen Burnie, MD Review Date: 5/8/2019
Dr. - Glen Burnie, MD Review Date: 5/8/2019
Jose helped me go through the control panel and helped me update my zip codes and keywords. He was informative and did a good job showing me where things are!
Thomas - Rochester, MN Review Date: 5/8/2019
Thomas - Rochester, MN Review Date: 5/8/2019
I was very happy to return back to eGumball! I was reassessing after being with you guys for some time and over the weekend I was encouraged by some good business that came in from this service, so I decided to get back with you all! Adrian did a fine job! He knew really a lot more about the product line and I was happy to hear about the whole scope.
Kaveh - Tulsa, OK Review Date: 5/8/2019
Kaveh - Tulsa, OK Review Date: 5/8/2019
Perfect call with Sasha! She got me the Google, Apple and Bing link established. She was very knowledgeable and raised my confidence in eGumball!
Gero - Meriden, CT Review Date: 5/8/2019
Gero - Meriden, CT Review Date: 5/8/2019
It was helpful working with Lynne. I am very familiar with the process and Lynne was good! I emailed her the menu and it looks like they are dong it now. Thank you
Troy - Lake Forest, Ca Review Date: 5/8/2019
Troy - Lake Forest, Ca Review Date: 5/8/2019
I learned that I am on the silver package and that is good! Brandon helped me get some general information about my account and did a good job.
Paul - Surprise, AZ Review Date: 5/8/2019
Paul - Surprise, AZ Review Date: 5/8/2019
Shawna is very much efficient! Our call went perfect. She helped me with my control panel and filled in the blanks in my profile. 5 Stars!
Juan - San Antonio, TX Review Date: 5/8/2019
Juan - San Antonio, TX Review Date: 5/8/2019
I thought my call with Melissa was pretty good! She reviewed different types of signs and I think she covered it very good. She was pretty helpful to me and I'd say it was excellent.
Wayne - Acushnet, MA Review Date: 5/7/2019
Wayne - Acushnet, MA Review Date: 5/7/2019
Adrian is very professional and is very convincing. I reactivated my account and Adrian was very knowledgeable.
Jae - Irving, TX Review Date: 5/7/2019
Jae - Irving, TX Review Date: 5/7/2019
Brandon was fantastic! He was very helpful and helped us add more to our account with no change in price. We did the activation today and all is good! He did a great job!!
Mary - McAllen, TX Review Date: 5/7/2019
Mary - McAllen, TX Review Date: 5/7/2019
Melissa was great and 5 stars! She walked me through the entire platform!
Jolie - Miami Beach, FL Review Date: 5/7/2019
Jolie - Miami Beach, FL Review Date: 5/7/2019
Thank you Riyad for being very helpful and giving me insight to how long it would take to see my business rank. You were patient and I'd rate you 5 Stars
Juan - San Antonio, TX Review Date: 5/7/2019
Juan - San Antonio, TX Review Date: 5/7/2019
Melissa covered all the aspects to my account.She is very good to work with and is very patient and helpful.
Dong - Edison, NJ Review Date: 5/7/2019
Dong - Edison, NJ Review Date: 5/7/2019
Beatrice was actually wonderful! Thank you so much! I am a little bit slow and she was very good and helpful! Beatrice was very patient and so wonderful. I appreciate you guys being so fast with everything! Most definitely 5 stars!
Anna - Adrian, MI Review Date: 5/7/2019
Anna - Adrian, MI Review Date: 5/7/2019
I talked to someone earlier today and they were great and helpful!
Scott - Fort Lauderdale, FL Review Date: 5/7/2019
Scott - Fort Lauderdale, FL Review Date: 5/7/2019
Excellent! Kaela sounds honest and that is why I went with you guys! Kaela did a wonderful job with my numbers and is 5 stars!
Ken - Milton, PA Review Date: 5/7/2019
Ken - Milton, PA Review Date: 5/7/2019
Lupita set me up with some words so when you Google something you find me. She also gave me three recorded calls to get me activated. It was very good!
Mary - Camden, TN Review Date: 5/7/2019
Mary - Camden, TN Review Date: 5/7/2019
Sasha walked me through the website template and everyone that I have worked with has been nothing but pleasant and helpful. 5 Stars
Ed - Las Cruces, NM Review Date: 5/7/2019
Ed - Las Cruces, NM Review Date: 5/7/2019
Very good work. Alyssa got the stuff done for my Google and Apple and was easy to talk to and very friendly!
Ed - Las Cruces, NM Review Date: 5/7/2019
Ed - Las Cruces, NM Review Date: 5/7/2019
Jose did a great job on my account and is very patient! I was confused and he worked with me and made it really simple. He is really good at explaining everything and did very well. We appreciate you!
Jenna - Tulsa, OK Review Date: 5/7/2019
Jenna - Tulsa, OK Review Date: 5/7/2019
Lupita was very very good. She was able to set up all the verification and activation that I needed. She made it easy and simple so I could understand everything.
Brittany - El Paso, TX Review Date: 5/7/2019
Brittany - El Paso, TX Review Date: 5/7/2019
We finished up the set up and it was good. Alyssa was patient and took care of the address corrections. She explained how she would take care of that and had Apple and Microsoft call me back right away. I'd give her an A + rating.
John - Rochester, NY Review Date: 5/7/2019
John - Rochester, NY Review Date: 5/7/2019
Chris is very informative and has a lot of good ideas! I at least rate him 6 stars! eGumball is a good company! I have been with you for 7 years and it has been excellent. Keep up the good work!
Gary - Akron, OH Review Date: 5/6/2019
Gary - Akron, OH Review Date: 5/6/2019
It was wonderful working with Chris! We are going to do some work to my website to generate more work . Chris seemed knowledgeable and helpful and all was good!
Lenore - Poughkeepsie, NY Review Date: 5/6/2019
Lenore - Poughkeepsie, NY Review Date: 5/6/2019
Pierina got my search engine placement figured out and helped me understand the status of my account.
Gary - Trafalgar, IN Review Date: 5/6/2019
Gary - Trafalgar, IN Review Date: 5/6/2019
Kaela was very helpful to me and activating me with your program. She is a very good worker and I give her high marks!
Clark - Warren, MI Review Date: 5/6/2019
Clark - Warren, MI Review Date: 5/6/2019
Kaela was very patient with us. She was very nice and talked slower and clearly for us. She was very nice and helped us understand the internet issues. We like her!
Carol - Toledo, OH Review Date: 5/6/2019
Carol - Toledo, OH Review Date: 5/6/2019
I like the fact that you ensure that my agency consistently shows up on the first page of the Google search. When I called in, Alana refreshed my memory on what EGumball is doing for me. The service she provided was outstanding! 5 Stars!
Robbie - Little Rock, AR Review Date: 5/6/2019
Robbie - Little Rock, AR Review Date: 5/6/2019
So far fantastic! I had 3 minor changes that needed to be made onto the website and he was very nice and very pleasant to speak to!
Lisa - Ambler, PA Review Date: 5/6/2019
Lisa - Ambler, PA Review Date: 5/6/2019
Jose was very helpful and explained everything! He did everything quickly, smoothly and easily. Jose got the job done and made sure I understood.
Ashley - Miami, FL Review Date: 5/6/2019
Ashley - Miami, FL Review Date: 5/6/2019
Brief is a good thing! And Kaela did just that. She made the call quick and effective. She was polite and accomplished the steps she needed to do.
Joseph - Montgomery, AL Review Date: 5/6/2019
Joseph - Montgomery, AL Review Date: 5/6/2019
It was really good ! We are trying to work on my website as it had a few inconsistencies and Pierina was really helpful.
Byron - Ellijay, GA Review Date: 5/6/2019
Byron - Ellijay, GA Review Date: 5/6/2019
Beatrice is a very good lady! She is awesome and seems like she knows her stuff. 5 Stars
Diyaa - Arlington, TX Review Date: 5/6/2019
Diyaa - Arlington, TX Review Date: 5/6/2019
Good customer service! Kaela gave me the codes and she is good!
Le - Branchburg, NJ Review Date: 5/6/2019
Le - Branchburg, NJ Review Date: 5/6/2019
It was a perfect call with no problems!! Jose was able to help me go through the portal and set up all my information, media and reporting .
Andrew - St Catherines, ON Review Date: 5/5/2019
Andrew - St Catherines, ON Review Date: 5/5/2019
Sasha was friendly and helpful! It was very good working with her ! She got me set up for our website verification.
Frank - Wilmington, DE Review Date: 5/4/2019
Frank - Wilmington, DE Review Date: 5/4/2019
Fantastic fantastic! I was having issues with my website and Chris put me right on schedule. I appreciate that! Thank you Chris ! 6 Stars !
Estrela - New Bedford, Ma Review Date: 5/3/2019
Estrela - New Bedford, Ma Review Date: 5/3/2019
I am not computer person! I realize my business needs to have social media and exposure and Adrian understood what I was talking about. I am rare and old school and he was patient with me.
Doloris - Troutville, VA Review Date: 5/3/2019
Doloris - Troutville, VA Review Date: 5/3/2019
Very good! Riyad is helping me get my PayPal button on my site. He was very concerned and very involved! I poured out a lot of information to him and he repeated it back to me! He is 5 Stars !
Lynn - Niantic, CT Review Date: 5/3/2019
Lynn - Niantic, CT Review Date: 5/3/2019
Jose was great and he was so helpful! He showed me the website and every tab! I learned about everything on the website and links etc. Thank you Jose
Ana - Indianapolis, IN Review Date: 5/3/2019
Ana - Indianapolis, IN Review Date: 5/3/2019
Chris was very nice and very helpful! I was glad I was able get through and speak to him. Two thumbs up! 10 out of 10!
Linda - Andover, MA Review Date: 5/2/2019
Linda - Andover, MA Review Date: 5/2/2019
Awesome! Adrian was helpful and got me all the answers. He answered all my questions and guided me to improve my website. I am very happy!
Estrela - New Bedford, MA Review Date: 5/2/2019
Estrela - New Bedford, MA Review Date: 5/2/2019
This feedback is for Kaela! She is a 5 Star rating. She has been efficient . Thank you so much for your service!
Brahim - Orlando, FL Review Date: 5/2/2019
Brahim - Orlando, FL Review Date: 5/2/2019
The young man that did my walk through did an excellent job! I am able now to go through and do everything. Jose walked me through everything that I need to know.
Marilyn - Augusta, GA Review Date: 5/2/2019
Marilyn - Augusta, GA Review Date: 5/2/2019
Sasha was very patient . She was good and is setting up our panel and eGumball. She walked us through all the different things and helped us get set up!
David - Rogers, AR Review Date: 5/2/2019
David - Rogers, AR Review Date: 5/2/2019
Amy was great! She was very nice to work with and verified Bing , Google and Apple for us.
Carol - Green Bay, WI Review Date: 5/2/2019
Carol - Green Bay, WI Review Date: 5/2/2019
Alana was very good and very helpful! We discussed changing some of the keywords and she helped me add photos to the website. I was going to stop service but Alana helped me with a plan that would be good . Thank you
Joseph - Warwick, RI Review Date: 5/2/2019
Joseph - Warwick, RI Review Date: 5/2/2019
Beatrice fixed things that were suppose to be fixed months ago. She was excellent!
Bruce - Waldoboro, ME Review Date: 5/2/2019
Bruce - Waldoboro, ME Review Date: 5/2/2019
It was wonderful to work Sasha! She created my listing and set it up correctly on eGumball.
Terica - Plano, TX Review Date: 5/2/2019
Terica - Plano, TX Review Date: 5/2/2019
Beatrice gave me some options and told me what she could do for me. She encouraged me to continue and made great suggestions on my website. It was a pleasant phone call! 5 Stars!
Jerry - Watkinsville, GA Review Date: 5/1/2019
Jerry - Watkinsville, GA Review Date: 5/1/2019
Beatrice is really good and was really helpful! I called because I had questions and Beatrice was very patient!
Linde - Manhattan, KS Review Date: 5/1/2019
Linde - Manhattan, KS Review Date: 5/1/2019
Jose did a good job and was thorough! He walked me through the control panel and it was good. He was good with it!
Doug - Cedar City, UT Review Date: 5/1/2019
Doug - Cedar City, UT Review Date: 5/1/2019
Alana is very nice very nice! She gave me information on the website and said she would put all my information on the website for me. She told me to type it all up and she would upload it for me. Thank you Alana
Wook - New York, NY Review Date: 5/1/2019
Wook - New York, NY Review Date: 5/1/2019
Jason is wonderful and very informative! He explained everything and even taught me a couple of new tricks. He was most helpful!
Janise - Holiday, FL Review Date: 5/1/2019
Janise - Holiday, FL Review Date: 5/1/2019
Juan was helpful! He actually showed me how to do the whole control panel and was really good at showing me what and how to do it!
Maria - Chicago, Il Review Date: 5/1/2019
Maria - Chicago, Il Review Date: 5/1/2019
I am running a promotion and Juan helped me run it! The call went really well and I'd rate him 5 stars
Jerry - Michigan City, IN Review Date: 5/1/2019
Jerry - Michigan City, IN Review Date: 5/1/2019
It was really quick and easy! Kaela activated everything for me and got Apple verified. 10 Stars!
Michael - Egg Harbor Township, NJ Review Date: 4/30/2019
Michael - Egg Harbor Township, NJ Review Date: 4/30/2019
Sasha is very nice and very friendly. She walked me through the whole process and helped me set up some stuff on my website. She made sure all my information was correct and helped me add zip codes. Very good!
Jorge - Indianapolis, IN Review Date: 4/30/2019
Jorge - Indianapolis, IN Review Date: 4/30/2019
Amy is very nice and verified my company information and my ten keywords. She was very thorough and explained everything nicely.
Tony - Frederick, MD Review Date: 4/30/2019
Tony - Frederick, MD Review Date: 4/30/2019
Perfect call! Everything went well! Amy confirmed our keywords and phone numbers and addresses. She did the verification codes for Apple, Bing, and Google my business and it all went well!
Kevin - Rochester, NY Review Date: 4/30/2019
Kevin - Rochester, NY Review Date: 4/30/2019
I like that Chris was direct and to the point! He helped me show up on Google maps and in a couple of locations.
Steven - Louisa, Va Review Date: 4/30/2019
Steven - Louisa, Va Review Date: 4/30/2019
Kaela is very friendly and helpful. She got the activation codes from three sources and got the pages verified.
Mister - Lake Charles, LA Review Date: 4/30/2019
Mister - Lake Charles, LA Review Date: 4/30/2019
Kaela is very friendly and helpful. She got the activation codes from three sources and got the pages verified.
Mister - Lake Charles, LA Review Date: 4/30/2019
Mister - Lake Charles, LA Review Date: 4/30/2019
Jose was great and helpful! He got me set up and made everything very clear! He was very straight to the point and helped me get through it.
Warren - Indianapolis, IN Review Date: 4/30/2019
Warren - Indianapolis, IN Review Date: 4/30/2019
It was awesome to work with Kaela. She got our accounts set up and answered every question I had .
Chris - Mesa, AZ Review Date: 4/30/2019
Chris - Mesa, AZ Review Date: 4/30/2019
Kaela helped me verify my account and I like that she was straight forward. She was very professional with what she did!
Denise - Portsmouth, VA Review Date: 4/30/2019
Denise - Portsmouth, VA Review Date: 4/30/2019
Brandon was good and very informative. I appreciate his time and his reassurance. He told me how this all works and why it takes time. He was great!
Rose - Fort Worth, TX Review Date: 4/30/2019
Rose - Fort Worth, TX Review Date: 4/30/2019
Kaela called and verified my account and everything. She made it simple and easy and did everything she was suppose to do. It was a perfect walk through and I appreciate your time.
Roderick - Raytown, MO Review Date: 4/30/2019
Roderick - Raytown, MO Review Date: 4/30/2019
Chris guided me through the listing and updated some information for me with a special promotion.
Emina - Niagara Falls, ON Review Date: 4/30/2019
Emina - Niagara Falls, ON Review Date: 4/30/2019
I have always recommended you guys and you guys have always been a good organization. You guys are honest and good! I have nothing but positive things to say. Chris my rep is right at the top! 5 Stars
Bart - Haubstadt, IN Review Date: 4/30/2019
Bart - Haubstadt, IN Review Date: 4/30/2019
Kaela was setting up my Google listing and I like that she was to the point because I am busy. It was all good.
Nancy - Franconia, NH Review Date: 4/29/2019
Nancy - Franconia, NH Review Date: 4/29/2019
Pretty good call with Chris. I am not a computer person and Chris was nice enough to walk me through the services and showed me how to send a picture through email for the very first time.
Jon - Huntington, NY Review Date: 4/26/2019
Jon - Huntington, NY Review Date: 4/26/2019
Anwar answered all my questions and made sure he got back with me. He did really good and it was a good call! Absolutely 5 stars
Richie - Norwalk, CT Review Date: 4/26/2019
Richie - Norwalk, CT Review Date: 4/26/2019
So far you guys have been very quick in replies and notifying me on progress, which is great.Melissa went over the customer portal and explained what everything was and made sure I understood everything. Very helpful
Joe - Pocatello, ID Review Date: 4/26/2019
Joe - Pocatello, ID Review Date: 4/26/2019
Justine showed me how to get on the website and make edits and changes to things. She was very helpful and very good.
Mike - South Glen Falls, NY Review Date: 4/26/2019
Mike - South Glen Falls, NY Review Date: 4/26/2019
Chris helped me be at ease and answered all my questions. We went over everything that is going on and what will happen next. He cleared things up for me and was patient and thorough.
April - Lubbock, TX Review Date: 4/26/2019
April - Lubbock, TX Review Date: 4/26/2019
I was just on the phone setting up my account with Jose and he did a really good job on my account. He was a pleasant young guy!
Jennifer - Nelson, BC Review Date: 4/25/2019
Jennifer - Nelson, BC Review Date: 4/25/2019
Melissa helped me get everything set up and was very helpful!
Dominic - Lancaster, PA Review Date: 4/25/2019
Dominic - Lancaster, PA Review Date: 4/25/2019
Sasha was wonderful to work with. She tracked me down and got it all done. She was persistent and patient! Thank you for being helpful.
Chris - Warwick, RI Review Date: 4/25/2019
Chris - Warwick, RI Review Date: 4/25/2019
Both reps that I have worked with have been very good. They expanded my knowledge and were helpful.
Greg - Aurora, IL Review Date: 4/25/2019
Greg - Aurora, IL Review Date: 4/25/2019
Chris figured out everything for me and helped me make a plan moving forward. It was great!
John - Lawrenceville, GA Review Date: 4/24/2019
John - Lawrenceville, GA Review Date: 4/24/2019
eGumball worked out great for people to find us and we loved it. Working with Chris was great today too!
Cynthia - Barrington, IL Review Date: 4/24/2019
Cynthia - Barrington, IL Review Date: 4/24/2019
The call was great and excellent! Alyssa is wonderful and helped set up my page .
Mike - Wallingford, CT Review Date: 4/24/2019
Mike - Wallingford, CT Review Date: 4/24/2019
Perfect! It was all good! Amy set up all my Google, Microsoft and Apple pins and made sure all my addresses were all good.
It was great!
Tim - Allegan, MI Review Date: 4/24/2019
Tim - Allegan, MI Review Date: 4/24/2019
Very good. Amy was very nice and very good and helpful. She helped me with more information and reviewed the address. She gave me a couple of minutes to review the Google , Microsoft and Apple codes and everything is good! I liked the way she helped me.
Thu - Clive, IA Review Date: 4/24/2019
Thu - Clive, IA Review Date: 4/24/2019
Melissa is helpful! She got me logged in with my password and did a descriptive overview of the control panel. She as quick to the point and she was helpful to me.
Greta - Alamosa, CO Review Date: 4/24/2019
Greta - Alamosa, CO Review Date: 4/24/2019
Very good and very nice! We had a couple of codes that Amy needed to do some work on with Microsoft Bing. She is going to update some things for me and wanted me to be aware of what she was working on. Thank you Amy
Karen - Acton, MA Review Date: 4/24/2019
Karen - Acton, MA Review Date: 4/24/2019
Victoria was very patient and very helpful and we had a nice conversation. We went over all the keywords and checked our rankings together.
Alen - New York, NY Review Date: 4/24/2019
Alen - New York, NY Review Date: 4/24/2019
Sasha followed me through the control panel very well. She was accurate on with my whole control panel and the call went very well!
Juan - San Antonio, TX Review Date: 4/23/2019
Juan - San Antonio, TX Review Date: 4/23/2019
Jonathan was very helpful and showed me how to log into my three separate listings. He was able to walk me through the whole process and I really appreciate it!
Evelyn - Winter Park, FL Review Date: 4/23/2019
Evelyn - Winter Park, FL Review Date: 4/23/2019
Thank you Alyssa for helping me with my website and confirmations by the phone. You were really helpful! 5 Stars
Ali - La Biche, AB Review Date: 4/23/2019
Ali - La Biche, AB Review Date: 4/23/2019
I wanted to touch base with you all and Adrian was very good. He helped me with everything and was very professional and courteous. Thank You Adrian!
Mark - Vidor, TX Review Date: 4/23/2019
Mark - Vidor, TX Review Date: 4/23/2019
Everything was real good! Melissa helped me set up our Google presence on the ad. She was friendly and explained herself well!
Craig - Molalla, OR Review Date: 4/23/2019
Craig - Molalla, OR Review Date: 4/23/2019
I would rate Sasha 5 stars! She was wonderful and very patient as I am not fast. She was very helpful and you all are very lucky to have her.
Lance - Houston, TX Review Date: 4/23/2019
Lance - Houston, TX Review Date: 4/23/2019
Erica took care of me and was able to set me up and she did a very good job! Thank you Erica
James - Rogers, AR Review Date: 4/23/2019
James - Rogers, AR Review Date: 4/23/2019
Great working with Erica. She was nice and helped me with everything because I am computer illiterate. 100 Stars for Erica
Kasey - Coushatta, LA Review Date: 4/23/2019
Kasey - Coushatta, LA Review Date: 4/23/2019
Erica was very good! She was showing me how to use the website and eGumball tracking page and was very good. She explained it real well!
Karen - Jupiter, Fl Review Date: 4/23/2019
Karen - Jupiter, Fl Review Date: 4/23/2019
You guys are just great over there! Every time I talked to you all, you are so nice ! Juan saved me a lot of money! He did a real good job and fixed everything on my website. He deserves to be rewarded. He fixed things in two seconds on my account and just knew what to do . Thank you Juan! You are a very polite young man
Kathy - Folsom, PA Review Date: 4/23/2019
Kathy - Folsom, PA Review Date: 4/23/2019
I was pleased with Amy's customer service. She got my account activated and got my campaign going. I liked that when Amy wasn't ready to answer my questions, she got me over to another professional.
Mark - Greenwood Village, CO Review Date: 4/23/2019
Mark - Greenwood Village, CO Review Date: 4/23/2019
Alyssa got a lot done on the website and is going to help me with captions and uploading photos. What ever I needed, she knew what to do. 5 Stars
Dominique - El Paso, TX Review Date: 4/23/2019
Dominique - El Paso, TX Review Date: 4/23/2019
We are updating and changing my address and moving office. Alana helped me update my portfolio and was very knowledgeable and did everything right on the spot. She got it all fixed and knew what to do!
Rex - Reno, NV Review Date: 4/23/2019
Rex - Reno, NV Review Date: 4/23/2019
Alyssa is very sweet and very nice! She helped me with the Bing and Apple process and went over my address , phone number and keywords.
Lance - Houston, TX Review Date: 4/22/2019
Lance - Houston, TX Review Date: 4/22/2019
Sasha ran through some things to add to the page and she directed me on what I needed to do. She was very calm to work with and knew her subject well! She was also willing to help.
Carolyn - Mobile, AL Review Date: 4/22/2019
Carolyn - Mobile, AL Review Date: 4/22/2019
I worked with Kaela who was friendly , helpful and personable. I feel better about the whole thing after talking to her.
Marty - Tucson, AZ Review Date: 4/22/2019
Marty - Tucson, AZ Review Date: 4/22/2019
Amy was great and verified Apple and Microsoft. She did the management access to the Google listing and was very professional
Juan - San Antonio, TX Review Date: 4/22/2019
Juan - San Antonio, TX Review Date: 4/22/2019
Sasha was really patient and helpful! We got our back end set up and she helped me add zip codes , pictures and keywords
Richard - Dallas, TX Review Date: 4/22/2019
Richard - Dallas, TX Review Date: 4/22/2019
Talking to Amy was pleasant. She got us the verification code for Bing and verified all my information. She really was pleasant to talk to.
Shannon - Breaux Bridge, LA Review Date: 4/22/2019
Shannon - Breaux Bridge, LA Review Date: 4/22/2019
Good, good! I called because I wanted my call now button on my home page to be added to every page on my website. I needed it all to link to the pages and Chris is going to take care of that for me. Chris gave me upgrades and buttons on my website for Facebook, Yelp and a review button for Google. Thank you
John - Philadelphia, PA Review Date: 4/19/2019
John - Philadelphia, PA Review Date: 4/19/2019
Thank you Justine for getting my listing in order and straightened out. You were great!
Kevin - Feasterville Trevose, PA Review Date: 4/19/2019
Kevin - Feasterville Trevose, PA Review Date: 4/19/2019
The call was short and sweet! Melissa got my code for Bing and put it online. She said she would get my listing up and running and she was awesome.
Tanya - Sarasota, FL Review Date: 4/19/2019
Tanya - Sarasota, FL Review Date: 4/19/2019
Justine was easy to talk with and made sure people can google my ten words. She cleared up the addresses and got the Bing and Apple digits.
Justine - Mobile, AL Review Date: 4/19/2019
Justine - Mobile, AL Review Date: 4/19/2019
We signed up with a new contract and Anwar was very nice. He made some changes and he is going to help me out which is good.
Vicky - Needham Heights, MA Review Date: 4/18/2019
Vicky - Needham Heights, MA Review Date: 4/18/2019
I am no computer wizard and Melissa was gentle and very nice! She was telling me what she was going to do on my account and all was just great!
Amin - Calgary, AB Review Date: 4/18/2019
Amin - Calgary, AB Review Date: 4/18/2019
Whatever I asked for, Alana helped. She gave me guidelines and I appreciate it!
Comfort - Farmington, CT Review Date: 4/18/2019
Comfort - Farmington, CT Review Date: 4/18/2019
Thank you Sasha for being polite and direct to the point. You did a good job setting up the account online for the code access.
Andrew - Inverness, FL Review Date: 4/18/2019
Andrew - Inverness, FL Review Date: 4/18/2019
Sasha got what I was trying to tell everyone else. She understood me and was very informative!
Dave - West Valley, UT Review Date: 4/18/2019
Dave - West Valley, UT Review Date: 4/18/2019
You guys are a good company! I enjoyed working with your company and my customer experience was great.
Bill - Churubusco, IN Review Date: 4/18/2019
Bill - Churubusco, IN Review Date: 4/18/2019
It was a nice quick conversation that I had with Jonathan. He set me up so that I am seen prominently on Google and he was prompt and professional.
Peter - Floral Park, NY Review Date: 4/18/2019
Peter - Floral Park, NY Review Date: 4/18/2019
Anwar is excellent and is very good. He helped me with everything. He is putting in photos and helped me with the whole site. Anwar was very patient and helpful!
Sheryl - Alexandria, MN Review Date: 4/18/2019
Sheryl - Alexandria, MN Review Date: 4/18/2019
Justine is very very good. We picked keywords and did some confirmation codes with Microsoft and the Apple service. She was very understanding and very helpful. She explained everything that I didn't know.
Frank - Chicago, IL Review Date: 4/18/2019
Frank - Chicago, IL Review Date: 4/18/2019
Perfect! Sasha actually reached out to me and walked me through the website. She showed me how to fill out the information and showed me what you guys can do for me. She gets the highest rating!
Jill - Omaha, NE Review Date: 4/17/2019
Jill - Omaha, NE Review Date: 4/17/2019
It was very good to work with Alana! I wanted to improve my advertisement and improve how people are using my page and I talked to Alana about it and she made improvements and made a video.
Richard - Greenwood Village, CO Review Date: 4/17/2019
Richard - Greenwood Village, CO Review Date: 4/17/2019
Chris has patience! He is going to send me some descriptions of services so Google ranks better. Thank you, Chris
Paul - Easton, PA Review Date: 4/17/2019
Paul - Easton, PA Review Date: 4/17/2019
Adrian was wonderful! He gave me a better rate and didn't seem pushy. He is soo nice!
Dr. - Downers Grove, IL Review Date: 4/17/2019
Dr. - Downers Grove, IL Review Date: 4/17/2019
Maricela was great and went over everything with me. Everything was taken care of today. Excellent! 5 Stars
Ruthie - Millbrook, NY Review Date: 4/17/2019
Ruthie - Millbrook, NY Review Date: 4/17/2019
I had a few questions and Chris was great. I couldn't get into my account and Chris helped me log in. He was very helpful, very kind and knowledgeable.
Linda - West Branch, MI Review Date: 4/17/2019
Linda - West Branch, MI Review Date: 4/17/2019
Chris has a really great helpful attitude. He helped me make a payment arrangement and he was good!
Christa - Albuquerque, NM Review Date: 4/17/2019
Christa - Albuquerque, NM Review Date: 4/17/2019
I have a current listing under a different company and Sasha is helping me with this. She is on point and very professional. Everything was perfect.
Michael - Cedar Lake, IN Review Date: 4/16/2019
Michael - Cedar Lake, IN Review Date: 4/16/2019
I have a current listing under a different company and Sasha is helping me with this. She is on point and very professional. Everything was perfect.
Michael - Cedar Lake, IN Review Date: 4/16/2019
Michael - Cedar Lake, IN Review Date: 4/16/2019
Great call with Melissa. She got our verification through Apple, Bing and Google and was friendly and helpful!
Pam - Spring, TX Review Date: 4/16/2019
Pam - Spring, TX Review Date: 4/16/2019
Each time I call in, I learn a little more. Chris is very good and is handling my account. He is knowledgeable and gave me more information about how my Google listing will show up.
Dave - Acton, CA Review Date: 4/16/2019
Dave - Acton, CA Review Date: 4/16/2019
Sasha is starting to set up my account with egumball and gave me the background information for my keywords. She explained what we are doing now and what they will be doing in the future. She was easy to understand and pleasant.
Scott - Detroit Lakes, MN Review Date: 4/16/2019
Scott - Detroit Lakes, MN Review Date: 4/16/2019
Everything was as good as it could be! Kaela set codes up for Google and it worked great. Very straight forward!
Robert - Woodstock, CT Review Date: 4/16/2019
Robert - Woodstock, CT Review Date: 4/16/2019
Great I am pretty much accepting the management process of the program! Sasha got the codes activated and the service was great. I would rate it at excellent!
Ethel - Baton Rouge, LA Review Date: 4/16/2019
Ethel - Baton Rouge, LA Review Date: 4/16/2019
Anwar is an excellent interface for a customer. He did a fine job and was patient with me. It was wonderful!
Gary - Etlan, VA Review Date: 4/16/2019
Gary - Etlan, VA Review Date: 4/16/2019
I am very familiar with marketing and it is good. Jose was pretty thorough on my account and covered everything very well.
Bill - Lynchburg, VA Review Date: 4/16/2019
Bill - Lynchburg, VA Review Date: 4/16/2019
Kaela is very nice and pleasant to work with! She was able to set me up with Bing and Apple on the maps. Kaela talked me through it and absolutely gets all five stars.
Axel - North Vancouver, BC Review Date: 4/16/2019
Axel - North Vancouver, BC Review Date: 4/16/2019
Chris was very helpful and upgraded my account to what we needed. He did a great job and helped us update the website domain name too.
Aaron - Reynoldsburg, OH Review Date: 4/16/2019
Aaron - Reynoldsburg, OH Review Date: 4/16/2019
Adrian is the first and only person in the last few weeks who has helped me. He saved my account! Adrian saved the day! He knew exactly what he was doing! You need to give him a raise! Give him a noble prize.
Dr. Patricia - San Anselmo, CA Review Date: 4/16/2019
Dr. Patricia - San Anselmo, CA Review Date: 4/16/2019
Fantastic! Alyssa got me started and explained how to activate my codes. She was very pleasant and upbeat!
Mindy - Indianapolis, IN Review Date: 4/15/2019
Mindy - Indianapolis, IN Review Date: 4/15/2019
Chris was very helpful and good! He helped me flag a negative review online.
Naim - Joliet, IL Review Date: 4/15/2019
Naim - Joliet, IL Review Date: 4/15/2019
Anwar went online with me to look at things and to make updates. I thought he was very pleasant and he knew what needed to be done. It was good and he helped me
Dennis - Indianapolis, IN Review Date: 4/15/2019
Dennis - Indianapolis, IN Review Date: 4/15/2019
Justine handled things very well! She got me the codes and it was great. We went over all the prescribed titles to attract business.
Joel - Penticton, BC Review Date: 4/15/2019
Joel - Penticton, BC Review Date: 4/15/2019
Tell Justine that she needs a big raise and vacation! She is very good and helped me with just about everything!
Dr - Murfreesboro, TN Review Date: 4/15/2019
Dr - Murfreesboro, TN Review Date: 4/15/2019
Justine is very good and very helpful with the words. I thought it was nice that Justine knows the hits on the words and it gave us a better idea on what words to use.
Saundra - Minneapolis, MN Review Date: 4/15/2019
Saundra - Minneapolis, MN Review Date: 4/15/2019
Kaela was very helpful, courteous and very pleasant to talk to! She gave me lots of help!
Tim - Vestavia, AL Review Date: 4/15/2019
Tim - Vestavia, AL Review Date: 4/15/2019
Your service makes me money! Since I have been using you guys, I have been making money. We are going to stick firm with eGumball. It may take a little while but it shows results! Adrian my rep today was great and very helpful in setting up my second service through you guys.
Chris - Toccoa, GA Review Date: 4/15/2019
Chris - Toccoa, GA Review Date: 4/15/2019
Amy helped me with everything today. She was patient and very knowledgeable and is very good!
Al - Dearborn, MI Review Date: 4/12/2019
Al - Dearborn, MI Review Date: 4/12/2019
I had a good time and it was all really good. Melissa walked me through the login and went over what we can change going forward. 5 stars
Wayne - Lincoln, NE Review Date: 4/12/2019
Wayne - Lincoln, NE Review Date: 4/12/2019
Great set up on Google, Apple and Bing. Kaela was great and very personable.
Debbie - Denver, CO Review Date: 4/12/2019
Debbie - Denver, CO Review Date: 4/12/2019
Thank you for changing my business name Victoria and for helping me with the better business bureau. You were real friendly and real helpful!
Don - Liberty, IN Review Date: 4/12/2019
Don - Liberty, IN Review Date: 4/12/2019
One of our locations had errors and Kaela did great and made the updates. She was very professional and pleasant to work with.
Laura - Palatka, FL Review Date: 4/12/2019
Laura - Palatka, FL Review Date: 4/12/2019
Justine was great! Thank you so much for your help! I'd give her 5 stars!
Michael - Depew, NY Review Date: 4/12/2019
Michael - Depew, NY Review Date: 4/12/2019
Excellent! Sasha is very nice and professional and walked me through each step. She showed me how to input all my stuff on the website with you all.
Jeff - Lewisville, TX Review Date: 4/11/2019
Jeff - Lewisville, TX Review Date: 4/11/2019
Kaela is terrific, she really is! She helped me with keywords and set me up with Bing and Apple! She was very helpful!
Lou - Atlanta, GA Review Date: 4/11/2019
Lou - Atlanta, GA Review Date: 4/11/2019
It was a good call with Sasha. Everything was fine and she did well walking me through the control panel.
Paula - Boone, NC Review Date: 4/11/2019
Paula - Boone, NC Review Date: 4/11/2019
Talking to Beatrice was amazing! She helped me with everything! I didn't have access to my control panel and she helped me with that. She reassured me that I am in good hands! Beatrice made it all very good
Stella - Toronto, ON Review Date: 4/11/2019
Stella - Toronto, ON Review Date: 4/11/2019
Melissa was excellent and knew what she was talking about. She helped me go over my login back page and it was awesome.
Jesus - Coral Springs, FL Review Date: 4/11/2019
Jesus - Coral Springs, FL Review Date: 4/11/2019
Amy got all the documents to get my online campaign running smooth. It was awesome and she was great.
Greg - Raleigh, NC Review Date: 4/11/2019
Greg - Raleigh, NC Review Date: 4/11/2019
Great! Thank you, Beatrice, for the better word search and for helping me establish reviews. She is helping me with my advertising.
Angela - Centereach, NY Review Date: 4/10/2019
Angela - Centereach, NY Review Date: 4/10/2019
Amy definitely is 5 stars! She set up our account so we can pick our business and improve our situation. She was polite, down to earth and easy to understand. It all worked out really good.
Jim - Wilmington, NC Review Date: 4/10/2019
Jim - Wilmington, NC Review Date: 4/10/2019
¡muy bien! ¡Todo estuvo bien! Adrian me ayudó con todas mis dudas y estamos trabajando juntos en mi sitio web.
Ana - Miami, FL Review Date: 4/10/2019
Ana - Miami, FL Review Date: 4/10/2019
Melissa was great! She was running me through the dashboard and set up some stuff for me. She was great to work with and easy to communicate.
Joe - Boston, MA Review Date: 4/10/2019
Joe - Boston, MA Review Date: 4/10/2019
Justine is really great and helped me one on one on my account. She did the verification and went beyond the call!
Dan - Columbia, SC Review Date: 4/10/2019
Dan - Columbia, SC Review Date: 4/10/2019
Christa was more than helpful and patient. I called and blindsided her and she helped me with the changing of my website.
Dave - Salt Lake City, UT Review Date: 4/10/2019
Dave - Salt Lake City, UT Review Date: 4/10/2019
Justine was great! She was running me through the dashboard and set up some stuff for me. She was great to work with and easy to communicate.
Joe - Boston, MA Review Date: 4/10/2019
Joe - Boston, MA Review Date: 4/10/2019
When I spoke to the girl in customer service, she was a good salesman. She collected my money and gave me an incentive! She was good and helped me with promotions on the site.
Josie - Thunder Bay, ON Review Date: 4/10/2019
Josie - Thunder Bay, ON Review Date: 4/10/2019
I was uploading some photos that weren't displaying correctly and Victoria squared it all away and helped me with the photos. She also helped me with changing the text in the service descriptions.
Anthony - Doylestown, PA Review Date: 4/10/2019
Anthony - Doylestown, PA Review Date: 4/10/2019
Chris seems to be a nice person to work with! He definitely gets 5 stars for helping me straighten out the banner
Anthony - Doylestown, PA Review Date: 4/10/2019
Anthony - Doylestown, PA Review Date: 4/10/2019
Kaela helped me set up the account was very friendly and easy to talk to. Very good!
Michael - Brockville, ON Review Date: 4/9/2019
Michael - Brockville, ON Review Date: 4/9/2019
Excellent! Chris has sent me a text email that I could send to my customers to have them leave a review on Google. He was to the point and personable and talked about follow up.
Vickie - Erie, PA Review Date: 4/9/2019
Vickie - Erie, PA Review Date: 4/9/2019
Me gusta que Anwar haya sido paciente con su información técnica. Me ayudó en todo y fue excelente.
Jaime - Longwood, FL Review Date: 4/9/2019
Jaime - Longwood, FL Review Date: 4/9/2019
Sasha is very pleasant and has such a sweet voice! It appears she took very good care of what was needed at this point and she helped me build my business.
Michael - Cypress, TX Review Date: 4/9/2019
Michael - Cypress, TX Review Date: 4/9/2019
Alana did a good job and is doing stuff for my web page and adding photos. She did great!
Chris - Mustang, OK Review Date: 4/9/2019
Chris - Mustang, OK Review Date: 4/9/2019
Amy is a very nice girl! She did good and helped me put in the store description and photographs. She had very nice patience with me because we are not computer people.
Priti - Woodbridge, NJ Review Date: 4/9/2019
Priti - Woodbridge, NJ Review Date: 4/9/2019
Melissa is a sweetie! It was marvelous to work with her and she did a good job helping me on the control panel and with setting everything up.
10 stars
Sheila - Leesport, PA Review Date: 4/9/2019
Sheila - Leesport, PA Review Date: 4/9/2019
Brandon upgraded my package and explained everything I asked for. He was very helpful and it was a great call.
Eric - Brooklyn, NY Review Date: 4/9/2019
Eric - Brooklyn, NY Review Date: 4/9/2019
Everything was good! Chris helped me figure out different aspects of my optimization and showed me the best use out of this.
James - Greenwood, IN Review Date: 4/9/2019
James - Greenwood, IN Review Date: 4/9/2019
Chris has been very helpful and I appreciate this so much. He keeps calling me to update me on the service and I just want to say thank you very much for your service.
Sahar - Oviedo, FL Review Date: 4/8/2019
Sahar - Oviedo, FL Review Date: 4/8/2019
Thank you! Brandon is very informative. He called me and gave me a list of the services you have to offer and went over where our business is currently at and what we will be doing moving forward.
Gilbert - The Woodlands, TX Review Date: 4/8/2019
Gilbert - The Woodlands, TX Review Date: 4/8/2019
Sasha was great and helpful in setting up my Bing and Apple.
Raymond - Hartford, CT Review Date: 4/8/2019
Raymond - Hartford, CT Review Date: 4/8/2019
I like that Sasha was straight forward and was able to help me get activated on Google, Bing, and Apple.
Hector - Washington, DC Review Date: 4/8/2019
Hector - Washington, DC Review Date: 4/8/2019
I got a lot done today and Chris directed me well. He got me through the about us page, the keywords and the page where I add information about the people.
Nichole - El Paso, TX Review Date: 4/8/2019
Nichole - El Paso, TX Review Date: 4/8/2019
So far its been great. Kaela completely understands what I am looking for and got the codes for the necessary work! She helped me isolate the areas for my business and did great.
Andy - Bloomfield Hills, MI Review Date: 4/8/2019
Andy - Bloomfield Hills, MI Review Date: 4/8/2019
Brandon was good and got everything straightened out. We are going to be moving and he went over all the sources that needed to be changed. He was informative and very polite.
Tony - Ofallon, IL Review Date: 4/8/2019
Tony - Ofallon, IL Review Date: 4/8/2019
Keep Chris! He is a cool guy and is very informative and pleasant to talk to. He is a really good guy and is nice and calm! Everything that I had questions about, he had answers. It was great
James - Greentown, PA Review Date: 4/5/2019
James - Greentown, PA Review Date: 4/5/2019
Beatrice did a wonderful job! She gave me some ideas and led me in the right direction.
Jim - Los Angeles, Ca Review Date: 4/5/2019
Jim - Los Angeles, Ca Review Date: 4/5/2019
Very Smooth! We verified the maps on Apple and Bing. Kaela cleared up the information and corrected my address. She spoke clearly and had a nice attitude.
Rebecca - Dayton, OH Review Date: 4/5/2019
Rebecca - Dayton, OH Review Date: 4/5/2019
Justine is easy to work with and explained everything thoroughly! She was great and very considerate.
Colleen - Rapid City, SD Review Date: 4/5/2019
Colleen - Rapid City, SD Review Date: 4/5/2019
Justine went over the dashboard and refined my keywords. She explained how everything works and filled in my business profile.
Brian - Highlands, CO Review Date: 4/5/2019
Brian - Highlands, CO Review Date: 4/5/2019
Amy explained everything we are going to do today and was very friendly. She got us codes for Apple maps and Bing Maps.
Karyn - Lancaster, PA Review Date: 4/4/2019
Karyn - Lancaster, PA Review Date: 4/4/2019
Justine was very pleasant and did a really good job. She helped us set up our dashboard and was nice
Rich - Eugene, OR Review Date: 4/4/2019
Rich - Eugene, OR Review Date: 4/4/2019
Jose got the account set up for me and gave me a tutorial of the dashboard. He was very thorough and went through the steps to explain it. He was also informative.
Adam - Erie, PA Review Date: 4/4/2019
Adam - Erie, PA Review Date: 4/4/2019
Larrisa is helping me fix an issue and is very friendly and prompt. She answered all the questions I had and today was just a good day!
James - Exton, PA Review Date: 4/4/2019
James - Exton, PA Review Date: 4/4/2019
Alyssa is really nice and did a great job! She is going to straighten up things and did the verification code set up.
Gary - Trafalgar, IN Review Date: 4/4/2019
Gary - Trafalgar, IN Review Date: 4/4/2019
Adrian was very helpful and knowledgeable about everything that is going on. 5 Stars
Rhonda - Oswego, OR Review Date: 4/3/2019
Rhonda - Oswego, OR Review Date: 4/3/2019
Very good, very helpful and very good service. Sasha got me into my website, google, and bing.
Diane - Virginiatown, ON Review Date: 4/3/2019
Diane - Virginiatown, ON Review Date: 4/3/2019
Melissa was very efficient, very quick and helpful! She told me what I needed to do and got it done. It didn't take any extra time out of my day and I am happy.
Jane - Thornbury, ON Review Date: 4/3/2019
Jane - Thornbury, ON Review Date: 4/3/2019
I was impressed with what Alana has done for me. She really worked on the website to get it to look nice! She explained everything and was very helpful.
Robert - Shreveport, LA Review Date: 4/3/2019
Robert - Shreveport, LA Review Date: 4/3/2019
Jonathan actually made me feel comfortable working with a new marketing company. He is actually forward and honest and I like that. He is great and got us set up with Google, Apple Maps and Bing.
Curtis - Belton, MO Review Date: 4/3/2019
Curtis - Belton, MO Review Date: 4/3/2019
We got through the google optimization process without any real trouble. Sasha was very helpful !
Mark - Rose City, MI Review Date: 4/3/2019
Mark - Rose City, MI Review Date: 4/3/2019
Pretty good call with Beatrice. She was helpful in getting another domain for our website. She clarified some things for me and answered my questions and gave me more insight into my account.
Dave - Acton, CA Review Date: 4/3/2019
Dave - Acton, CA Review Date: 4/3/2019
Chris has done everything for me. He set it all up for me and you guys have good customer service. I am really happy!
Karen - West Palm Beach, FL Review Date: 4/2/2019
Karen - West Palm Beach, FL Review Date: 4/2/2019
We went through the process together and it was very good. Justine was very nice and very helpful. She was patient with me and the call was very good.
Julie - Houston, TX Review Date: 4/2/2019
Julie - Houston, TX Review Date: 4/2/2019
Muy bien! Fue excellente! Le daria un diez! Estamos trabajando en una actualización y trabajando en Google. Me proporcionó recomendaciones a mis clientes y me está ayudando a responder a mis comentarios negativos.Estoy aprendiendo mucho!
Giovanny - Union City, NJ Review Date: 4/2/2019
Giovanny - Union City, NJ Review Date: 4/2/2019
Thank you! Justine helped me and is really nice. She walked me through the control panel and was patient and wonderful.
Yong - Rockville, MD Review Date: 4/2/2019
Yong - Rockville, MD Review Date: 4/2/2019
Jonathan is the kind of person you don't mind calling you. He is a likable guy and sounded intelligent. He knew what he was doing and was thorough. Jonathan is great and friendly and helped me get codes for Microsoft Bing.
William - Shawnee, KS Review Date: 4/2/2019
William - Shawnee, KS Review Date: 4/2/2019
I had a very pleasant conversation with Jose who walked me through the main part of eGumball’s process. We went over the information about the settings, coupons, and media etc. Jose was very professional in the way he described different options to me and was thorough in the way that he did it. I really appreciate his phone call and in short, he did an outstanding job working with me today. Give him a pay raise, a day off or at least give him a thank you because he did his job really well!
Ray - Navarre, Fl Review Date: 4/2/2019
Ray - Navarre, Fl Review Date: 4/2/2019
Jonathan was great. He got me set up with an Apple account and was very professional and formal. Give him a promotion.
Kevin - Metairie, LA Review Date: 4/2/2019
Kevin - Metairie, LA Review Date: 4/2/2019
Alyssa was awesome and set everything up. We worked together on Apple and Microsoft Bing and she walked me through the steps to the zip codes and the information. She was really good at that.
Karl - Chicago, IL Review Date: 4/1/2019
Karl - Chicago, IL Review Date: 4/1/2019
Beatrice is excellent and helped my keywords grow and advance. It was a very wonderful encounter and she was professional. She took care of business!
Robert - Detroit, MI Review Date: 4/1/2019
Robert - Detroit, MI Review Date: 4/1/2019
Victoria did real good! I was pleased that she didn't drop the ball and leave me. She got me to a manager and I was happy.
Kleasa - Mobile, AL Review Date: 4/1/2019
Kleasa - Mobile, AL Review Date: 4/1/2019
Sasha was certainly pleasant and knowledgeable. She was good to deal with and was patient with me. Sasha answered all of my questions carefully and fully. It was positive.
Andrew - Ithaca, NY Review Date: 4/1/2019
Andrew - Ithaca, NY Review Date: 4/1/2019
They have responded to my needs better than anyone has since I've been involved with the internet. Melissa helped me with keywords and descriptions. I would give her 5 stars. No question!
Lloyd - Lafeyette, IN Review Date: 4/1/2019
Lloyd - Lafeyette, IN Review Date: 4/1/2019
I have worked with a lot of companies and Kaela was great, straightforward and professional. She verified my Apple and Bing listing and got her job done.
Alvin - Portland, OR Review Date: 3/29/2019
Alvin - Portland, OR Review Date: 3/29/2019
My call with Alana went fabulous! She was awesome! I have three salons and wanted to know what I could do as a collective and Alana showed me how to look at analytics and everything.
Julie - Mississauga, ON Review Date: 3/29/2019
Julie - Mississauga, ON Review Date: 3/29/2019
Thank you Sasha for setting up my account so you guys have the proper information. You were very patient and efficient.
Mike - Fayetteville, NC Review Date: 3/29/2019
Mike - Fayetteville, NC Review Date: 3/29/2019
Chris was great! We talked about where we lived and he was friendly and knowledgeable. He took care of everything for me.
Sheila - Cullman, AL Review Date: 3/29/2019
Sheila - Cullman, AL Review Date: 3/29/2019
Kaela was very helpful, very patient and explained a lot of things to me. She explained things thoroughly and I was pleased with her service. Kaela let me ask her all the questions and she was very patient with me!
April - Lubbock, TX Review Date: 3/29/2019
April - Lubbock, TX Review Date: 3/29/2019
What I like about the eGumball service is that I get referrals from my Google position. Alana in customer service made the updates to my profile to reflect my new office location and she informed me about the added exposure my listing will now receive as part of my new agreement.5 stars, Alana was pleasant, helpful, and professional and her manner reflects positively on Egumball.
Dr - San Diego, Ca Review Date: 3/28/2019
Dr - San Diego, Ca Review Date: 3/28/2019
Oh my gosh, Alana was awesome AWESOME! She was really good and helped me with everything that I needed. She pretty much took care of everything and did a great job.
Carlota - Brentwood, CA Review Date: 3/28/2019
Carlota - Brentwood, CA Review Date: 3/28/2019
Victoria was very helpful. She is helping me with all the things that I have asked for. I am happy!
Dr - Kennett Sqare, PA Review Date: 3/28/2019
Dr - Kennett Sqare, PA Review Date: 3/28/2019
Brandon listened to what I had to say and is going to help me redo my website. Brandon answered all my questions that I had about the calls I was getting and he listened to what I had to say.
Sam - Houstin, TX Review Date: 3/28/2019
Sam - Houstin, TX Review Date: 3/28/2019
Beatrice is a lovely young lady to work with. I like her a lot! She helped me with everything. She is an absolute doll! She is the most unique person I have ever talked to and is a classification of her own. It was a pleasure dealing with her.
James - Cape Coral, FL Review Date: 3/28/2019
James - Cape Coral, FL Review Date: 3/28/2019
Sasha did a very good job and an expedient job! I just wanted to compliment her service
Scott - Tampa, FL Review Date: 3/28/2019
Scott - Tampa, FL Review Date: 3/28/2019
Adrian somehow logically convinced me not to leave. He was to the point, pretty patient and factual! He delivered what he promised and he is good. Adrian's got my business
Ganesh - Irvington, NJ Review Date: 3/28/2019
Ganesh - Irvington, NJ Review Date: 3/28/2019
Maricela was very nice and very good on my account. I appreciate it!
Stephen - Walnut Creek, CA Review Date: 3/28/2019
Stephen - Walnut Creek, CA Review Date: 3/28/2019
Give Chris 10 stars! He was very helpful in sending me information about my website and keywords. He has great customer service.
Charles - Charlotte, NC Review Date: 3/27/2019
Charles - Charlotte, NC Review Date: 3/27/2019
5+ stars! Alyssa was great and helped me set up my stuff and did a very nice walk through it. Thank you
Damon - Covington, GA Review Date: 3/27/2019
Damon - Covington, GA Review Date: 3/27/2019
Chris was very helpful and good! He actually made me realize what I have. He corrected my Google maps and helped me add vegan and kosher information on the listing. He clarified other things and was very thorough.
Lisa - Brooklyn, NY Review Date: 3/27/2019
Lisa - Brooklyn, NY Review Date: 3/27/2019
Melissa was wonderful! She is getting me started with the service and is really nice. Everything was good!
Billy - Houston, TX Review Date: 3/27/2019
Billy - Houston, TX Review Date: 3/27/2019
Amy is special and more than helpful! She got me through my Google my business as I am technologically challenged. She got us lined up with the codes and everything went perfectly. Amy deserves all the kudos she can get.
Aline - Lynchburg, VA Review Date: 3/27/2019
Aline - Lynchburg, VA Review Date: 3/27/2019
I wanted to leave some feedback for Kaela! She was very pleasant to deal with. She seemed to be in touch with my needs as far as the Google listing. Overall I am satisfied so far!
Alan - Fort Francis, ON Review Date: 3/27/2019
Alan - Fort Francis, ON Review Date: 3/27/2019
All is good! Sasha was very patient and helped me with the intro to the control panel. I had a nice talk with Sasha and I appreciate her help!
Erik - Chevy Chase, MD Review Date: 3/27/2019
Erik - Chevy Chase, MD Review Date: 3/27/2019
Anwar was really good with the set up of my website. I will be sending him pictures for my website. Great customer service.
Reggie - Baton Rouge, LA Review Date: 3/27/2019
Reggie - Baton Rouge, LA Review Date: 3/27/2019
Amy was actually able to help me with my listing and helped me decide which ones to delete. She also helped me with the keywords we want to hit. Thank you Amy
Jess - Torrance, CA Review Date: 3/27/2019
Jess - Torrance, CA Review Date: 3/27/2019
Everybody that I have worked with is great! Melissa got my website up and I like that she stayed on the phone with me while I updated my website. I really really appreciate it.
Brian - Highlandville, MO Review Date: 3/27/2019
Brian - Highlandville, MO Review Date: 3/27/2019
Justine made it as simple as could be ! It went really really quick surprisingly! Justine got all my codes linked up.
Brian - Highlandville, MO Review Date: 3/27/2019
Brian - Highlandville, MO Review Date: 3/27/2019
This is all a different language for me but Beatrice was very helpful! And very patient! She helped me refresh some stuff.
Mike - Sugar Land, TX Review Date: 3/26/2019
Mike - Sugar Land, TX Review Date: 3/26/2019
It was pretty smooth today. Jonathan went through the whole setup and control panel with me. He showed me how to use it all and I'd rate him 5 stars.
James - Bluff City, TN Review Date: 3/26/2019
James - Bluff City, TN Review Date: 3/26/2019
I am very pleased with Beatrice. She was pretty knowledgeable and made some suggestions to handle things.
Roy - Hickory, NC Review Date: 3/26/2019
Roy - Hickory, NC Review Date: 3/26/2019
Kaela is easy to talk to and helped me set up my google stuff with eGumball. She clarified all that was wrong and was very understandable.
Joe - Livonia, NY Review Date: 3/26/2019
Joe - Livonia, NY Review Date: 3/26/2019
Sasha was very pleasant, helpful and patient! It was a very good call and she gave me some options on the website.
Thomas - Brentwood, TN Review Date: 3/26/2019
Thomas - Brentwood, TN Review Date: 3/26/2019
Alyssa is very courteous, efficient and pleasant to work with. She added me to the egumball profile today. Thank you!
John - Arlington, VA Review Date: 3/26/2019
John - Arlington, VA Review Date: 3/26/2019
Jonathan was patient and walked me through the dashboard. He also set up Bing and Apple for me and everything went well.
Derek - Durham, NC Review Date: 3/26/2019
Derek - Durham, NC Review Date: 3/26/2019
Amy knew what she was talking about and had a good sense of humor! We connected and she laughed at my jokes. I wanted to keep talking to her.
Rajesh - Green Book, NJ Review Date: 3/26/2019
Rajesh - Green Book, NJ Review Date: 3/26/2019
Great call and Kaela was very helpful. We got signed up last week and she called us and gave us the rundown of the control panel. She was great and informative. She was able to get me through it and got the domain name purchased.
Jason - Fort Myers Beach, Fl Review Date: 3/26/2019
Jason - Fort Myers Beach, Fl Review Date: 3/26/2019
Beatrice kept me in business with you guys and I decided to go ahead and continue. She was very knowledgeable and was very easy to talk to. She did well walking me through my profile.
Tim - East Peoria, IL Review Date: 3/26/2019
Tim - East Peoria, IL Review Date: 3/26/2019
I was very impressed and Alana was wonderful. She really helped me a lot!
Bernice - Oakham, MA Review Date: 3/26/2019
Bernice - Oakham, MA Review Date: 3/26/2019
Alyssa was really really helpful and is very good. You are all a good team and I am happy so far!
Gus - North York, ON Review Date: 3/26/2019
Gus - North York, ON Review Date: 3/26/2019
Amy is very nice and helped us understand how to do the service and make sure we got all the information we wanted and all. Amy helped me to understand everything.
Sally - Chicago, IL Review Date: 3/26/2019
Sally - Chicago, IL Review Date: 3/26/2019
Kaela is very professional and walked me through the eGumball Google set up. She coached me through it! She needs a raise!
Jeff - Lewisville, TX Review Date: 3/26/2019
Jeff - Lewisville, TX Review Date: 3/26/2019
Kaela was very helpful and patient and explained everything that I needed to know up to this point. Thank you!
Matthew - Janesville, WI Review Date: 3/26/2019
Matthew - Janesville, WI Review Date: 3/26/2019
Justine helped me with the activation of the account and seemed to be very thorough and was open for recommendations
Art - Brick, NJ Review Date: 3/26/2019
Art - Brick, NJ Review Date: 3/26/2019
Jeanie was absolutely amazing! She was fantastic! She made all the difference and I am a very happy customer. Jeanie is a star!
Cliff - Scottsdale, AZ Review Date: 3/26/2019
Cliff - Scottsdale, AZ Review Date: 3/26/2019
Chris hooked me up with Google and Yelp and did a good job on my account.
- Montpelier, OH Review Date: 3/25/2019
- Montpelier, OH Review Date: 3/25/2019
Juan was excellent and was able to help me change my keywords and explained my analytics. I loved that he followed up with an email and everything.
Natalie - Rochester, NY Review Date: 3/25/2019
Natalie - Rochester, NY Review Date: 3/25/2019
Brandon was great and was awesome! He has the content team doing a whole refresh set up on my account.
Dustin - Salem, OR Review Date: 3/25/2019
Dustin - Salem, OR Review Date: 3/25/2019
The call was good with Chris! I like Chris a lot! He clarified the social media stuff and did a good job and explained everything in lamens terms
Larry - Des Moines, IA Review Date: 3/25/2019
Larry - Des Moines, IA Review Date: 3/25/2019
Beatrice is amazing and helped me with basically going forward with services and website! She was great!
David - Brooklyn, NY Review Date: 3/25/2019
David - Brooklyn, NY Review Date: 3/25/2019
Shawna jumped right in and was very friendly and helpful! She handled my account very good.
Carole - Neptune, NJ Review Date: 3/25/2019
Carole - Neptune, NJ Review Date: 3/25/2019
Shawna was excellent. She actualized my account and is working on things that need attention. She was good!
Ana - Beltsville, MD Review Date: 3/25/2019
Ana - Beltsville, MD Review Date: 3/25/2019
Ya'll are great people to work with! Lupita is very kind and friendly and took care of Bing and Apple for me. She also helped set up the control panel and most of my keywords.
Kim - Anniston, AL Review Date: 3/22/2019
Kim - Anniston, AL Review Date: 3/22/2019
Lupita was on it! She explained my activation business account step by step and was very good.
Aracely - Cape Coral, FL Review Date: 3/22/2019
Aracely - Cape Coral, FL Review Date: 3/22/2019
Lupita was very helpful and got me activated. We went through what to do on the eGumball website and she was really helpful.
Vicky - Martinsville, VA Review Date: 3/22/2019
Vicky - Martinsville, VA Review Date: 3/22/2019
Everything was great! Juan totally helped me changed my template and it was perfect! He took his time with me and went above and beyond. We have been with eGumball for years and it has always been great. The best bang for your buck would be you guys.
Lisa - Melbourne, FL Review Date: 3/22/2019
Lisa - Melbourne, FL Review Date: 3/22/2019
Brandon got my websites reviewed and went above and beyond. I am satisfied with his answers.
Bruce - Waldoboro, ME Review Date: 3/22/2019
Bruce - Waldoboro, ME Review Date: 3/22/2019
Alyssa was very nice and she is learning a lot! She is working on my Google and Bing listing information and updating my address. I appreciate your help with this.
Anonymous - Greensboro, NC Review Date: 3/21/2019
Anonymous - Greensboro, NC Review Date: 3/21/2019
Brandon was good and very efficient! He explained the process very well and we are looking forward to the updates.
Rene - Miami, FL Review Date: 3/21/2019
Rene - Miami, FL Review Date: 3/21/2019
Ms. Sasha did an outstanding job today walking us through the control panel. She helped us with a few questions and concerns that we had and is doing a good job! We look forward to working with you guys!
Ashley - Colorado Springs, CO Review Date: 3/21/2019
Ashley - Colorado Springs, CO Review Date: 3/21/2019
Chris was able to give me a lower price and upgrade my package. He explained what eGumball is doing for me and gave me options to build my website that I did not know I had before.
Sheila - Decatur, GA Review Date: 3/21/2019
Sheila - Decatur, GA Review Date: 3/21/2019
It was a perfect call with Alana. We made some improvements on the account and she made great suggestions. Id give her 10 out of 10
Dr - Topeka, KS Review Date: 3/21/2019
Dr - Topeka, KS Review Date: 3/21/2019
Awesome! Amy helped me with all of my information and handed it over and I got the emails. Amy was very nice and very helpful and asked me if I had any other questions. She is awesome!
Sharmin - Edmonton, AB Review Date: 3/21/2019
Sharmin - Edmonton, AB Review Date: 3/21/2019
Jose explained and walked me through everything. He did a good job and gave me enough information that was clear for me to understand. Good job
David - Germansville, PA Review Date: 3/21/2019
David - Germansville, PA Review Date: 3/21/2019
Amy is very sweet and patient and all of those things! She is wonderful to work with and she was so helpful with setting up my zip codes and keywords.
Sheryl - Alexandria, MN Review Date: 3/21/2019
Sheryl - Alexandria, MN Review Date: 3/21/2019
It seem to go well! Justine verified my data and had success getting the Apple pin number by telephone. She was persistent in getting me on the phone and she was very professional and business like. Thank you Justine
John - Arlington, VA Review Date: 3/21/2019
John - Arlington, VA Review Date: 3/21/2019
Everything was great today . Amy helped me with all the issues and she updated my information in the system.
Dainy - Homestead, FL Review Date: 3/21/2019
Dainy - Homestead, FL Review Date: 3/21/2019
I enjoyed my call with Chris. The service part was good! I wanted to change some keywords and I got upgraded on my package.
David - Montgomery, AL Review Date: 3/21/2019
David - Montgomery, AL Review Date: 3/21/2019
Riyad made it happen and made it personal! He has been very very helpful that last couple of weeks and has been great!
Cavita - Saint Petersburg, Fl Review Date: 3/21/2019
Cavita - Saint Petersburg, Fl Review Date: 3/21/2019
AMAZING! I had a lot of questions and Victoria made it so easy for me to use your services, that is huge! She made it super idiot proof and made it soo easy! I'd rate her service a full 5 stars
Anthony - White Haven, PA Review Date: 3/21/2019
Anthony - White Haven, PA Review Date: 3/21/2019
Jose was good and he went through everything on the little website with me . I like that he went over everything fast because I didn't have a whole lot of time.
Edward - Aurora, IL Review Date: 3/21/2019
Edward - Aurora, IL Review Date: 3/21/2019
I am a new account and I worked with Jonathan today . He was a great person to work with and he is very patient. He explained anything I didn't grab a hold of and was great!
Brenda - Hamilton, ON Review Date: 3/21/2019
Brenda - Hamilton, ON Review Date: 3/21/2019
Alyssa did a good job helping set up my new business . She was very helpful and very nice!
Damien - New Bern, NC Review Date: 3/20/2019
Damien - New Bern, NC Review Date: 3/20/2019
It was excellent to work with Amy. She seemed to do a good job establishing my information and everything on Google , Apple and Microsoft.
Harry - Montpelier, OH Review Date: 3/20/2019
Harry - Montpelier, OH Review Date: 3/20/2019
Very very good! Chris is just getting my domain name and website set back up and he was very good and very friendly.
Mark - Port Jervis, NY Review Date: 3/20/2019
Mark - Port Jervis, NY Review Date: 3/20/2019
Sasha's customer service was so so good for me. She did a good job and I understand everything she explained.
Norma - Orange City, FL Review Date: 3/20/2019
Norma - Orange City, FL Review Date: 3/20/2019
Very pleasant customer service call. Melissa walked me through my website and showed me how to make changes and add things. She was very informative.
Rhonda - Walton, NY Review Date: 3/20/2019
Rhonda - Walton, NY Review Date: 3/20/2019
Thank you so much Chris. You were excellent and extremely knowledgeable. Thank you for helping me with all kinds of stuff.
Lisa - Oviedo, Fl Review Date: 3/20/2019
Lisa - Oviedo, Fl Review Date: 3/20/2019
We have two accounts and Justine did a good job taking care of both of them. She sent the codes to verify Bing and Apple and did very well!
Theresa - Columbus, OH Review Date: 3/20/2019
Theresa - Columbus, OH Review Date: 3/20/2019
It was great talking to Kaela. She did a fantastic job verifying my Bing and Apple codes.
Vada - Farragut, TN Review Date: 3/20/2019
Vada - Farragut, TN Review Date: 3/20/2019
Brandon is going to activate my Google account and optimize it. He was knowledgeable and our call went well.
Nicole - Winsted, CT Review Date: 3/20/2019
Nicole - Winsted, CT Review Date: 3/20/2019
Chris was telling me that he was going to upgrade my account and give me a special deal. He was very nice and helpful. He was courteous and tried to be as helpful as possible.
Dr. - Longview, TX Review Date: 3/20/2019
Dr. - Longview, TX Review Date: 3/20/2019
Larrisa was awesome and very pleasant! She was knowledgeable and so helpful. She gave me an upgraded package on my account and helped me facilitate my website. Very helpful!
Luanne - Columbia, MO Review Date: 3/19/2019
Luanne - Columbia, MO Review Date: 3/19/2019
The customer service representative was very helpful and I'd rate his customer service 5 stars
Samantha - Miami, FL Review Date: 3/19/2019
Samantha - Miami, FL Review Date: 3/19/2019
Pretty good and very informational! Anwar helped us out and was helping us add more positive reviews to our Google listing. Anwar also helped us request a Google review to be removed.
Maritza - Grand Prairie, TX Review Date: 3/19/2019
Maritza - Grand Prairie, TX Review Date: 3/19/2019
Kaela was very helpful and answered all the questions that I had. She is very on point about everything. I just wanted to give a good review and just wanted to say to keep up the good work!
Eric - Austin, TX Review Date: 3/19/2019
Eric - Austin, TX Review Date: 3/19/2019
All of the representatives that I have worked with have been great. Justine especially was friendly and easy to talk to. She helped me set up all the online stuff. I like that I could understand her!
Bernadette - Sebring, FL Review Date: 3/19/2019
Bernadette - Sebring, FL Review Date: 3/19/2019
The service was great and Kaela provided me with everything that I needed. Everything was really good
Aaron - Benson, NC Review Date: 3/18/2019
Aaron - Benson, NC Review Date: 3/18/2019
Kaela helped me today with the activation of Apple, Bing, and Google my business. She helped me out perfectly and everything was good.
Todd - Saint Louis, MO Review Date: 3/18/2019
Todd - Saint Louis, MO Review Date: 3/18/2019
Real good call with Alana. She is really nice and she taught me how to get to the website and where I could see my business pictures online.
Herschel - Johnstown, OH Review Date: 3/18/2019
Herschel - Johnstown, OH Review Date: 3/18/2019
Jeanie is excellent. She set everything up and downloaded photos and helped me change my information. She was very patient.
Samuel - Ellwood City, PA Review Date: 3/18/2019
Samuel - Ellwood City, PA Review Date: 3/18/2019
Amy got me started and got my Microsoft and Google thing signed up. She was very helpful!
Pam - New Castle, IN Review Date: 3/18/2019
Pam - New Castle, IN Review Date: 3/18/2019
Korey is very intelligent and very helpful! He gave me a better view of what the services do for us and suggestions to make things better.
Carole - Kerrville, TX Review Date: 3/18/2019
Carole - Kerrville, TX Review Date: 3/18/2019
Thank you, Jonathan, for finalizing my Google maps and for being really helpful! You were great
Leo - Sylmar, CA Review Date: 3/18/2019
Leo - Sylmar, CA Review Date: 3/18/2019
Larrisa was awesome and very pleasant! She was knowledgeable and so helpful. She gave me an upgraded package on my account and helped me facilitate my website. Very helpful!
Luanne - Columbia, MO Review Date: 3/18/2019
Luanne - Columbia, MO Review Date: 3/18/2019
Excellent
Justine was excellent to work with! She is getting everything figured out and got everything all hooked up. I liked that I could understand her.Donovan - Wetaskiwin, AB Review Date: 3/15/2019
Beatrice is wonderful and helped me with a link to a video. She was very helpful!
Tracy - Waynesboro, PA Review Date: 3/15/2019
Tracy - Waynesboro, PA Review Date: 3/15/2019
Good job. Jose made sure all my information was correct and helped me with the service of Google.
Norma - Orange City, FL Review Date: 3/15/2019
Norma - Orange City, FL Review Date: 3/15/2019
I think Sasha is great. We were just setting up the website and we went through it all the way. Sasha showed me how to edit and change the site and was willing to take her time. She dealt with me as long as it took me to figure it all out.
Stacy - Oxford, MD Review Date: 3/15/2019
Stacy - Oxford, MD Review Date: 3/15/2019
Sasha helped me set up my new account and went over every link and set up. Everything was good and she is very polite and answered every question I had. 5 Stars
Derege - Ashburn, VA Review Date: 3/15/2019
Derege - Ashburn, VA Review Date: 3/15/2019
Alyssa was great! She did it all for me so I did not have to do a thing! She was kind and thoughtful and has a very soothing voice. She is also very very patient. Thank you, Alyssa!
Nell - Jackson, TN Review Date: 3/15/2019
Nell - Jackson, TN Review Date: 3/15/2019
Larrisa is a nice young lady! She signed me up with a new program at no extra cost. I was happy with the call. I really couldn't ask for a nicer person to work with. Larrisa is very friendly and deserves every compliment. She is the kind of employee I would employ at my business.
Howard - Emmaus, PA Review Date: 3/15/2019
Howard - Emmaus, PA Review Date: 3/15/2019
Victoria helped me understand what was going on with my site and was really patient.
Tom - High Ridge, MO Review Date: 3/15/2019
Tom - High Ridge, MO Review Date: 3/15/2019
A+ customer service. Anwar is very helpful and a good person. He got me set up on a new program and got me set up with Apple too
Doug - Lutz, FL Review Date: 3/15/2019
Doug - Lutz, FL Review Date: 3/15/2019
Thank you Jeanie for verifying the business and for going over the dashboard. You were polite and so nice and friendly!
Brandi - Tucson, AZ Review Date: 3/15/2019
Brandi - Tucson, AZ Review Date: 3/15/2019
Pierina was very informative and willing to please. She did everything well!
Darlene - Saint Petersburg, FL Review Date: 3/14/2019
Darlene - Saint Petersburg, FL Review Date: 3/14/2019
Sasha is very pleasant and very very clear! We went over the control panel and it was for my benefit. She has a very pleasant personality and a pleasant voice.
Michael - Warren, OH Review Date: 3/14/2019
Michael - Warren, OH Review Date: 3/14/2019
Victoria was really kind and she spent some time to make changes to my web page and my Facebook page. She was very helpful!
Xochitl - Brownsville, TX Review Date: 3/14/2019
Xochitl - Brownsville, TX Review Date: 3/14/2019
I appreciate Victoria. She helped me a lot and she was great, very thorough and polite.
Barbara - Kirkwood, MO Review Date: 3/14/2019
Barbara - Kirkwood, MO Review Date: 3/14/2019
Great work and Brandon is very helpful! I wanted to know what was going on with my social media and he did a really good job! He took notes and I like everything he did.
Jerry - Michigan City, IL Review Date: 3/14/2019
Jerry - Michigan City, IL Review Date: 3/14/2019
Adrian was very helpful! We had a couple of pins on google maps, the control panel and our account that was wrong and Adrian was able to move those! He worked very quickly for us and was speedy!
Stephen - Covington, LA Review Date: 3/14/2019
Stephen - Covington, LA Review Date: 3/14/2019
My call with Beatrice was awesome. I was going to cancel and she opened me to things that can be done and has been done. She increased awareness and I am very impressed with her presentation. I like that we have a plan in place and she gave me options.
Tommie - Omaha, NE Review Date: 3/13/2019
Tommie - Omaha, NE Review Date: 3/13/2019
Chris seems easy going and was able to explain everything that I had questions about. We discussed ranking and he upgraded me for no additional fee. Chris was very helpful!
Melissa - Paterson, NJ Review Date: 3/13/2019
Melissa - Paterson, NJ Review Date: 3/13/2019
Kaela was very quick and punctual. She called me and got all the calls and codes together and it was very easy.
Andrew - Aurora, IL Review Date: 3/13/2019
Andrew - Aurora, IL Review Date: 3/13/2019
Kaela sure is patient and easy to work with. She is friendly and helped me with some verification codes.
Douglas - Beaumont, TX Review Date: 3/13/2019
Douglas - Beaumont, TX Review Date: 3/13/2019
I wanted to say Robbie was excellent to talk to! He gave me good information and we made some headway! I think it's very good for me and very good for you!
Stephen - Prairie Village, KS Review Date: 3/13/2019
Stephen - Prairie Village, KS Review Date: 3/13/2019
Great work. Kaela got my website hooked up with Bing, Apple, and Google. She was friendly too!
Cindy - Gulf Breeze, FL Review Date: 3/13/2019
Cindy - Gulf Breeze, FL Review Date: 3/13/2019
Adrian seemed knowledgeable and gave me valuable information. He explained how it all relates to the web and how people can find me. Adrian seemed very intelligent and didn't ramble on. Give Adrian a raise!
Todd - Cohasset, MA Review Date: 3/13/2019
Todd - Cohasset, MA Review Date: 3/13/2019
I thought Chris was really helpful! We got this email from Google that was concerning and Chris checked our website and clarified so much. It is nice to call someone when you get this information and get answers. Chris made me feel better.
Tom - Boston, MA Review Date: 3/12/2019
Tom - Boston, MA Review Date: 3/12/2019
Sasha took me through my page top and bottom. She seemed very personable and knowledgeable.
Larry - Montgomery, AL Review Date: 3/12/2019
Larry - Montgomery, AL Review Date: 3/12/2019
Sasha is fantastic and set up the entire website. She did get through all the settings with me and I am good to go!
George - New York, NY Review Date: 3/12/2019
George - New York, NY Review Date: 3/12/2019
Lupita is sooo nice! She was efficient and did everything well! I'd rate her more than 5 stars!
Boure - Montreal, QC Review Date: 3/12/2019
Boure - Montreal, QC Review Date: 3/12/2019
I can't type fast and Lupita was very very patient with me and very helpful. She did a really nice job pushing me through everything and it all went really good.
John - Mandan, ND Review Date: 3/12/2019
John - Mandan, ND Review Date: 3/12/2019
Everything was fast and speedy, thanks to Kaela! It went great and everybody is great.
Tony - Dallas, GA Review Date: 3/12/2019
Tony - Dallas, GA Review Date: 3/12/2019
Juan is very good, very helpful! He helped me set up keywords on my egumball account and gave me some pointers on my website.
Nelson - Albuquerque, NM Review Date: 3/12/2019
Nelson - Albuquerque, NM Review Date: 3/12/2019
Adrian helped a lot! He clarified so many things I had questions on and he merged a closed page from the previous resort and got it to me. He did a lot for me.
Kim - Thomasville, GA Review Date: 3/12/2019
Kim - Thomasville, GA Review Date: 3/12/2019
Fantastic call with Chris. He was helping me rectify a mistake done by Google and Chris Starr is a Star!
Marie - Miami, FL Review Date: 3/11/2019
Marie - Miami, FL Review Date: 3/11/2019
Amy is very helpful and informative. She went out of her way to call me back and was very clear with me.
Charles - Neptune City, NJ Review Date: 3/11/2019
Charles - Neptune City, NJ Review Date: 3/11/2019
Wonderful and everything was super easy! Sasha explained everything in more detail and how to use the settings and controls for our listing.
Lauren - Waukesha, WI Review Date: 3/11/2019
Lauren - Waukesha, WI Review Date: 3/11/2019
Kaela is very smart! She had Apple and Microsoft call me to give me codes and she verified the pages.
Vasilios - Vestavia Hills, AL Review Date: 3/11/2019
Vasilios - Vestavia Hills, AL Review Date: 3/11/2019
Did not take a long time to get to someone that could help me. Victoria took time to explain to me what eGumball can do for me and what my part is in this partnership of promoting my business. Victoria was great and I would rate her as a 10 but you only have 5, so 5 it is.
Don - Houston, MO Review Date: 3/11/2019
Don - Houston, MO Review Date: 3/11/2019
Chris was absolutely patient while I couldn't find where he was telling me to look. He was persistent and told me about some upgrades that were available to me. The call went great.
Robert - Shepherdsville, KY Review Date: 3/11/2019
Robert - Shepherdsville, KY Review Date: 3/11/2019
Everything went well! Robbie set up my website and helped me out with the descriptions of the business.
Timothy - Laurel, MD Review Date: 3/8/2019
Timothy - Laurel, MD Review Date: 3/8/2019
Chris saved me a couple of bucks and upgraded my service. He was very good!
Harold - Staten Island, NY Review Date: 3/8/2019
Harold - Staten Island, NY Review Date: 3/8/2019
Beatrice was very helpful and was able to send me screenshots of information and was able to review things that needed to be fixed on my website, which was really important. She showed me how to track my information through my site and was really helpful.
Jenny - Derby, KS Review Date: 3/8/2019
Jenny - Derby, KS Review Date: 3/8/2019
Robbie was good at letting me proceed with the account and is a good listener. I was pleased!
Darlene - Saint Petersburg, FL Review Date: 3/8/2019
Darlene - Saint Petersburg, FL Review Date: 3/8/2019
I talked about expanding my area and revamping my website to add more areas and Christa is an asset to your company. Our call went really well!
Georgia - Ocala, Fl Review Date: 3/8/2019
Georgia - Ocala, Fl Review Date: 3/8/2019
Sasha did amazing. She is really good and helped me understand everything really good and fast.
Francisco - Indianapolis, IN Review Date: 3/8/2019
Francisco - Indianapolis, IN Review Date: 3/8/2019
The biggest thing that turned me was the upgrade on my campaign. You guys got me results and Chris did great. I was pleased with him
Douglas - Winston Salem, NC Review Date: 3/8/2019
Douglas - Winston Salem, NC Review Date: 3/8/2019
Shawna call was perfect! She was awesome and helped me . I thought you guys did great and I was really happy with my service.
Crystal - Nanaimo, BC Review Date: 3/8/2019
Crystal - Nanaimo, BC Review Date: 3/8/2019
You guys have been consistent. When you say you are going to call, you actually call! It's been going pretty smooth and Amy was very good at setting me up with the Google business.
Rachel - Flushing, MI Review Date: 3/8/2019
Rachel - Flushing, MI Review Date: 3/8/2019
Pierina is fabulous! She made me feel like my money is going somewhere! She was the first person to help me at eGumball.
Bonnie - Wilmington, DE Review Date: 3/8/2019
Bonnie - Wilmington, DE Review Date: 3/8/2019
Good Good! Chris just added features to my current account. He is a super nice guy and very knowledgeable. I really appreciate it! 5 Stars
Lisa - Oviedo, FL Review Date: 3/8/2019
Lisa - Oviedo, FL Review Date: 3/8/2019
5 stars very very good. Victoria is excellent and handles things well. She was kind enough to also send me her contact information.
Vito - Fanwood, NJ Review Date: 3/7/2019
Vito - Fanwood, NJ Review Date: 3/7/2019
Sasha was very helpful and gave me a demo on how to use my page and showed me where to go. She was absolutely patient while I was watching my granddaughter.
Brent - Morrisville, PA Review Date: 3/7/2019
Brent - Morrisville, PA Review Date: 3/7/2019
The information that Kaela gave me was very informative. She was very professional and gave me good information on the phone.
John - Omaha, NE Review Date: 3/7/2019
John - Omaha, NE Review Date: 3/7/2019
Kaela was really great and helpful! She was prompt with her responses and really patient. Kaela is a really kind lady to work with.
Lena - Woodbridge, ON Review Date: 3/7/2019
Lena - Woodbridge, ON Review Date: 3/7/2019
Excellent call. Kaela was starting the process of getting everything rolling. We got the Apple ID set up and she explained everything that was to come and what I needed to do.
David - Kerrville, TX Review Date: 3/7/2019
David - Kerrville, TX Review Date: 3/7/2019
The call went great and to be honest I am glad you guys contacted me. The timing couldn't have been better. We went over the website and Chris helped me plug ten keywords.
David - Kileen, TX Review Date: 3/7/2019
David - Kileen, TX Review Date: 3/7/2019
Adrian was very good, very helpful and helped me with important things. He was great and I'd rate him 5 stars
VIncent - Vancouver, BC Review Date: 3/7/2019
VIncent - Vancouver, BC Review Date: 3/7/2019
Shawna showed me the program and helped me with the optimization and with the stuff that I was missing. It all went well!
Alfred - Pittsfield, MA Review Date: 3/7/2019
Alfred - Pittsfield, MA Review Date: 3/7/2019
I had some problems getting codes and Amy was very helpful and patient. She guided me through it all and fixed it. Excellent!
Sam - Fremont, CA Review Date: 3/7/2019
Sam - Fremont, CA Review Date: 3/7/2019
Robbie was good at letting me proceed with the account and is a good listener. I was pleased!
Darlene - Saint Petersburg, FL Review Date: 3/7/2019
Darlene - Saint Petersburg, FL Review Date: 3/7/2019
Great customer service. Sasha was very patient with me and she helped me so much with the website.
Yendris - Bronx, NY Review Date: 3/6/2019
Yendris - Bronx, NY Review Date: 3/6/2019
Perfect call with Amy. She did everything she told me she was going to do and was down to earth, and very nice.
Tracy - Ringgold, GA Review Date: 3/6/2019
Tracy - Ringgold, GA Review Date: 3/6/2019
Great call with Robbie, He was very helpful. He gave me advice on contacting my webmaster and helped me understand that my website needed to be secure. He had a cheerful attitude. 5 Stars
Nelson - Albuquerque, NM Review Date: 3/6/2019
Nelson - Albuquerque, NM Review Date: 3/6/2019
I needed help with removing the stock image video and she helped me with that. She was good and answered questions I had.
Zach - Canyon Lake, TX Review Date: 3/6/2019
Zach - Canyon Lake, TX Review Date: 3/6/2019
Korey was wonderful and helped me update the Google listing. He helped me with pictures and was very helpful. He took charge and got what I needed to get done.
Tracy - Carrollton, GA Review Date: 3/6/2019
Tracy - Carrollton, GA Review Date: 3/6/2019
Christa is very knowledgeable and has a very patient soul. She is very kind and easy to work with.
Jim - Missoula, MT Review Date: 3/6/2019
Jim - Missoula, MT Review Date: 3/6/2019
Amy told me about the Apple and Microsoft Bing places code and was easy to understand, so that was a plus for me. It felt like Amy was personable and easy to talk to.
Larry - Montgomery, AL Review Date: 3/6/2019
Larry - Montgomery, AL Review Date: 3/6/2019
Kaela was really really good! She connected me with Apple and Microsoft Bing. She was very calm and formal when she asked me to do things, and I like that. I thought she was very nice and wasn't trying to push me to do things.
Francisco - Indianapolis, IN Review Date: 3/6/2019
Francisco - Indianapolis, IN Review Date: 3/6/2019
Larrisa was very very helpful and I would rate her service as 5 star. She helped to clarify how I can best take advantage of Egumballs services. I think it would be very advantageous if I spoke to Larrisa on a regular basis (perhaps monthly) to continue to improve and maximize the benefits Egumball could afford me
Christopher - Hamilton, NJ Review Date: 3/6/2019
Christopher - Hamilton, NJ Review Date: 3/6/2019
I couldn't find my website on google search and Chris explained some of the reasons why that might have been. He upgraded me at no charge and optimized my website. He seems like he was able to articulate how everything works and explained why things are the way they are. It was helpful!
Randy - Jacksonville, NC Review Date: 3/5/2019
Randy - Jacksonville, NC Review Date: 3/5/2019
Pretty good customer service with Kaela. She is really nice and she helped us set up the apple phone number and sent the Microsoft Bing card in the mail.
Xavier - Hempstead, NY Review Date: 3/5/2019
Xavier - Hempstead, NY Review Date: 3/5/2019
Good work. Kaela helped me with the activation process with Microsoft, Apple, and Google. She was very friendly and very clear with her instructions.
Kristine - Kansas City, MO Review Date: 3/5/2019
Kristine - Kansas City, MO Review Date: 3/5/2019
Chris is figuring out that I have two platforms that I didn't realize I had. He really hung in there with me and stuck in there! He held his ground and really explained what was going on, I really appreciate that.
David - Denver, CO Review Date: 3/5/2019
David - Denver, CO Review Date: 3/5/2019
Korey was the best interaction I have had with eGumball by far! I got a lot of value and I'd rate the call 5 stars. It was great!
Katrina - Little Rock, AR Review Date: 3/5/2019
Katrina - Little Rock, AR Review Date: 3/5/2019
Kaela was very helpful and took care of me. She did a good job!
Dan - Cedar Hill, MO Review Date: 3/5/2019
Dan - Cedar Hill, MO Review Date: 3/5/2019
I was very pleased with Beatrice today. She suggested things that were very helpful and things I have never thought of. I like that she handled my requests.
Jane - Culver City, Ca Review Date: 3/5/2019
Jane - Culver City, Ca Review Date: 3/5/2019
Chris was awesome and great to work with! He set back the listing and helped me with everything that I needed. He has great attention to detail and is patient
Ernest - Redford, MI Review Date: 3/4/2019
Ernest - Redford, MI Review Date: 3/4/2019
Amy was wonderful, she helped me activate the account, and I believe that she has earned the 5 out of 5 stars.
Jason - Rego Park, NY Review Date: 3/4/2019
Jason - Rego Park, NY Review Date: 3/4/2019
Amy is really friendly so that was nice and she was able to help me get the Bing numbers certified and helped with getting my ad campaign kicked off.
Jesse - Myakka City, FL Review Date: 3/4/2019
Jesse - Myakka City, FL Review Date: 3/4/2019
Amy was great, friendly and explained everything very well. She got us pin codes for Apple maps, Microsoft and Google.
Todd - Livonia, MI Review Date: 3/4/2019
Todd - Livonia, MI Review Date: 3/4/2019
Robbie is very helpful and was so willing to help. He logged me into the control panel and walked me through it.
Wade - Spicewood, TX Review Date: 3/4/2019
Wade - Spicewood, TX Review Date: 3/4/2019
Thank you Anwar for helping me understand the site more. You were really knowledgeable and great
Penny - Sanford, NC Review Date: 3/1/2019
Penny - Sanford, NC Review Date: 3/1/2019
Amy was really helpful with the set up of everything and the primary part of the process. She was really good and friendly !
Justin - Vienna, VA Review Date: 3/1/2019
Justin - Vienna, VA Review Date: 3/1/2019
Melissa showed me how to change, monitor and add zip codes to my page, She was super friendly and sweet.
Denise - Cornelius, NC Review Date: 3/1/2019
Denise - Cornelius, NC Review Date: 3/1/2019
Amy is very efficient and great! She was getting the numbers for Apple and Google and was very friendly and also very efficient and very business like!
Phil - Bangor, ME Review Date: 3/1/2019
Phil - Bangor, ME Review Date: 3/1/2019
Everything is great. Sasha set up my control panel and walked me through it. She told me what is going on and all was good! Sasha was very helpful.
Joseph - Staten Island, NY Review Date: 3/1/2019
Joseph - Staten Island, NY Review Date: 3/1/2019
Brandon helped me change the name on the website and all over the internet. He was really nice and helpful!
Betty - Cuyahoga Falls, OH Review Date: 3/1/2019
Betty - Cuyahoga Falls, OH Review Date: 3/1/2019
Jose was very helpful and answered all of my questions. Thank you Jose
Lisa - Dundalk, MD Review Date: 3/1/2019
Lisa - Dundalk, MD Review Date: 3/1/2019
I was very pleased with Juan's help. He explained a lot of stuff to me and we are right on track! Juan really helped explain the service in a way I could understand it. Good work
Dan - Marcy, NY Review Date: 3/1/2019
Dan - Marcy, NY Review Date: 3/1/2019
Kaela was very helpful and very patient, especially on a Friday. I really appreciate her guidance.
Paul - Summerfield, NC Review Date: 3/1/2019
Paul - Summerfield, NC Review Date: 3/1/2019
Awesome help with quite a few things! Chris was able to help me sort things out with other directories. He gave me phone numbers and information so I could get in touch with my other companies. Chris also upgraded me with Apple and Bing optimization and also gave me citations, all for the same price!
Susan - Stamford, CT Review Date: 3/1/2019
Susan - Stamford, CT Review Date: 3/1/2019
Jose is the best! He helped me set up my account and walked me through the portal. Jose showed me everything I needed to know and helped me update my photos and information. I appreciate Jose.
Ryan - Providence, RI Review Date: 2/28/2019
Ryan - Providence, RI Review Date: 2/28/2019
Chris explained the automated calls we have been getting from Google and explained everything. He also sent me a link to update the street view image on Google, that was very helpful.
Elizabeth - Chicago, IL Review Date: 2/28/2019
Elizabeth - Chicago, IL Review Date: 2/28/2019
Everything went pretty smooth and was really helpful. He explained how things are and a lot of things that I was not aware of. He gave me some advice on getting my website working a bit better and that was helpful.
Thomas - Edinburg, TX Review Date: 2/28/2019
Thomas - Edinburg, TX Review Date: 2/28/2019
Korey made sure I understood clearly and also answered all of my questions. He helped me to know what to prioritize and went over some things on Google. I learned how the algorithm works in detail and all was good.
Chuck - Harrisburg, PA Review Date: 2/28/2019
Chuck - Harrisburg, PA Review Date: 2/28/2019
Brandon was great, got me the answers I needed quickly. 5 Stars
Juliette - Tustin, Ca Review Date: 2/28/2019
Juliette - Tustin, Ca Review Date: 2/28/2019
Amy was great and very pleasant work with! She activated us on our account and was very helpful. She has a lot of patience and she was great. I give her an A+
Bob - Cullman, AL Review Date: 2/28/2019
Bob - Cullman, AL Review Date: 2/28/2019
Everything is good! She made it easy and made the phone verification of my Google account very basic. She was friendly and made it quick.
Shelby - Salem, OH Review Date: 2/28/2019
Shelby - Salem, OH Review Date: 2/28/2019
I wanted to get pictures online and Beatrice promised me she would help me get pictures on my page. I liked that she was patient and very detailed.
Jenn - Seabrook, TX Review Date: 2/28/2019
Jenn - Seabrook, TX Review Date: 2/28/2019
Good good ! Jose went through everything and was non technical. I liked that I could understand him.
Jane - South Plainfield, NJ Review Date: 2/28/2019
Jane - South Plainfield, NJ Review Date: 2/28/2019
Real good call with Chris. I just was wondering what had been done on my account and he showed me some things. Chris went over improvements and helped me understand what you are doing for me.
David - Richfield, PA Review Date: 2/28/2019
David - Richfield, PA Review Date: 2/28/2019
Beatrice mainly showed me how to learn how to get on my website and showed me how to fix things I did not know how to do. She is really great.
Jennifer - Cleburne, TX Review Date: 2/28/2019
Jennifer - Cleburne, TX Review Date: 2/28/2019
Very good, very helpful and I got the code numbers for Google, Bing and Apple.
Arleen - Wadena, MN Review Date: 2/28/2019
Arleen - Wadena, MN Review Date: 2/28/2019
Robbie is pretty good. He uploaded pictures on Google for me and was patient. He is a pretty nice guy!
Danny - Evans Mills, NY Review Date: 2/28/2019
Danny - Evans Mills, NY Review Date: 2/28/2019
Very good customer service. Beatrice got some things done that other people weren't able to do for me. She got it done and was very very patient. 5 Stars
Mary Ann - Weatherford, TX Review Date: 2/28/2019
Mary Ann - Weatherford, TX Review Date: 2/28/2019
I thought Kaela was great and did a great job. She got me onto Apple and Microsoft Bing. She was really friendly and gave me a number to call back
Lynn - Excelsior, MN Review Date: 2/28/2019
Lynn - Excelsior, MN Review Date: 2/28/2019
We go a lot of progress done. Chris was very helpful and made some suggestions. We were also able to add 15 zip codes and keywords
Eric - Leavenworth, WA Review Date: 2/28/2019
Eric - Leavenworth, WA Review Date: 2/28/2019
Riyad was wonderful and explained so many things to me. He did a good job translating how this works and we worked through some past difficulties. He has a very personable voice and takes his time to listen and resolve. Riyad can grasp what I am saying , evaluate the problem and resolve!
Mike - Barnstable, MA Review Date: 2/28/2019
Mike - Barnstable, MA Review Date: 2/28/2019
Pretty great call. Amy was having me accept phone calls from Google, Apple, and Bing and was very polite. 5 Stars
Deb - Athens, AL Review Date: 2/26/2019
Deb - Athens, AL Review Date: 2/26/2019
Maricela was awesome! She answered all my questions and was very very tolerant of me. I was asking all kinds of questions and she was very nice.
Meribeth - Columbia, MO Review Date: 2/26/2019
Meribeth - Columbia, MO Review Date: 2/26/2019
Everything took less than a minute. Kaela helped me get codes for Apple and Bing and also helped me add eGumball as a manager for Google my business. It was nice, quick and easy. We didn't have to go through a lot of variables and it was swift.
Gaurav - Crystal River, FL Review Date: 2/26/2019
Gaurav - Crystal River, FL Review Date: 2/26/2019
Jonathan set me up with everything and made sure we go live on Apple, Bing, and Google. He was friendly and was great
Denise - Cornelius, NC Review Date: 2/26/2019
Denise - Cornelius, NC Review Date: 2/26/2019
Melissa took me through the back end office dashboard and did a pretty good job. She explained all the cities and how that all works and it was helpful.
Michael - Minden, ON Review Date: 2/26/2019
Michael - Minden, ON Review Date: 2/26/2019
Chris did a good job. I liked that every time I called you, you answered. Customer service is great! Thank you for everything.
Salvatore - Manalapan Township, NJ Review Date: 2/26/2019
Salvatore - Manalapan Township, NJ Review Date: 2/26/2019
Amy was genuinely nice and very helpful. She made sure my information is correct for the website.
Tracey - Waverly, OH Review Date: 2/26/2019
Tracey - Waverly, OH Review Date: 2/26/2019
It is straight forward and very user-friendly. Sasha was very thorough in explaining each section of the website and how we edit details etc. She was very professional, pleasant and informative.
Nicole - Milk River, AB Review Date: 2/26/2019
Nicole - Milk River, AB Review Date: 2/26/2019
Chris gave me good suggestions with Google. I am glad he gave me Google's phone number and he truly went out of his way. I appreciate him very much.
Peter - Key West, FL Review Date: 2/26/2019
Peter - Key West, FL Review Date: 2/26/2019
Riyad was super lovely and super helpful. He gave me great ideas and was great. Thank you so so much
Amanda - Ridgefield, CT Review Date: 2/26/2019
Amanda - Ridgefield, CT Review Date: 2/26/2019
Excellent and Sasha is terrific! She walked me through some basic information and everything is good.
Jack - Delray Beach, FL Review Date: 2/25/2019
Jack - Delray Beach, FL Review Date: 2/25/2019
Great great great! Kaela gave me some general information and helped me navigate the steps. She also had a nice voice!
Peter - Lithonia, GA Review Date: 2/25/2019
Peter - Lithonia, GA Review Date: 2/25/2019
Beatrice took care of everything today. She was pretty easy to communicate with and followed up with everything.
Jerry - Houston, TX Review Date: 2/25/2019
Jerry - Houston, TX Review Date: 2/25/2019
Chris was very helpful and gave me an Apple listing since I did not have one. He seemed like he cared and was very very helpful.
Ron - Sarasota, FL Review Date: 2/25/2019
Ron - Sarasota, FL Review Date: 2/25/2019
Everyone I have dealt with has been very accommodating and professional!
Valerie - Jacksonville, Fl Review Date: 2/25/2019
Valerie - Jacksonville, Fl Review Date: 2/25/2019
Kory gets 500 million stars! Kory got everything straightened out and is working on more stuff for me. Everything is going amazing and I am finally getting phone calls. Keep sending phone calls my way!
Robert - Grand Rapids, MI Review Date: 2/25/2019
Robert - Grand Rapids, MI Review Date: 2/25/2019
Eddie did an awesome job and helped me resolve my account issues. 5 stars
Maggie - Omaha, NE Review Date: 2/25/2019
Maggie - Omaha, NE Review Date: 2/25/2019
Excellent call with Beatrice. She was the first rep to get my address change right. She was also able to send me a template that would improve my Google rating and she was very very good to deal with. Beatrice did awesomely and I can't say this enough. If you had more employees like her, you would have more winners.
Jason - Centralia, MO Review Date: 2/25/2019
Jason - Centralia, MO Review Date: 2/25/2019
Jose showed me how to get into my account and to do all the different things. He was to the point and explained every single line to me. He was pretty clear on what needed to be done and I'd rate him 5 stars
Marie - Miami, FL Review Date: 2/25/2019
Marie - Miami, FL Review Date: 2/25/2019
Jose walked me through everything and all the different areas in the account. He was very helpful!
Chuck - Eau Claire, WI Review Date: 2/25/2019
Chuck - Eau Claire, WI Review Date: 2/25/2019
Korey was very informative and I appreciate all of his responses. He was very patient too
Irvine - Prince George, BC Review Date: 2/25/2019
Irvine - Prince George, BC Review Date: 2/25/2019
Jonathan set me up with everything and made sure we go live on Apple, Bing, and Google. He was friendly and was great
Denise - Cornelius, NC Review Date: 2/25/2019
Denise - Cornelius, NC Review Date: 2/25/2019
Excellent excellent conversation! Amy went over all the data of my company and triple checked everything. I liked her tone of voice, her politeness and I like knowing what she wanted to do. She was very professional and is a nice lady.
Rodney - Urbana, IL Review Date: 2/22/2019
Rodney - Urbana, IL Review Date: 2/22/2019
I would want to meet Jeanie. She helped me with everything. She was very thorough and professional and very patient! She did a good job
Russell - Higganum, CT Review Date: 2/22/2019
Russell - Higganum, CT Review Date: 2/22/2019
Great work. Melissa went thoroughly through the control panel and searches with me. She was patient, thorough and professional.
Advay - Lodi, NJ Review Date: 2/22/2019
Advay - Lodi, NJ Review Date: 2/22/2019
it was good I just wanted to update my platform for my Google page and he helped me with that and we got disconnected and he called me right back. Absolutely 5 stars
Jennifer - Anchorage, AK Review Date: 2/22/2019
Jennifer - Anchorage, AK Review Date: 2/22/2019
it was good I just wanted to update my platform for my Google page and Kory helped me with that and we got disconnected and he called me right back. Absolutely 5 stars
Jennifer - Anchorage, AK Review Date: 2/22/2019
Jennifer - Anchorage, AK Review Date: 2/22/2019
Wonderful working with Riyad. He was able to help me with the words and put promotions on my pages. He was very helpful, attentive and really goes out of his way to help me.
Nanik - Morganton, NC Review Date: 2/22/2019
Nanik - Morganton, NC Review Date: 2/22/2019
Chris was very helpful. We are trying to delete a listing and Chris is refreshing everything that is going on. He was very knowledgeable and knew a lot more than I did!
Mike - Sugar Land, TX Review Date: 2/21/2019
Mike - Sugar Land, TX Review Date: 2/21/2019
Chris did everything I asked him to do! He was very helpful and answered all of my questions as I had a bunch. He went over all the things I purchased and I was happy with him. He is very good!
Robert - Lakeland, FL Review Date: 2/21/2019
Robert - Lakeland, FL Review Date: 2/21/2019
Very good very good! Sasha helped me with the website and I just want to say thank you so much
Hasan - Middletown, DE Review Date: 2/21/2019
Hasan - Middletown, DE Review Date: 2/21/2019
I just spoke with Sasha and she was very helpful and very thorough! I appreciate your help
Sonny - Greenville, TX Review Date: 2/21/2019
Sonny - Greenville, TX Review Date: 2/21/2019
Riyad Is very helpful and informative. Please rate him 5 out of 5.
Paul - Plainfield, IL Review Date: 2/21/2019
Paul - Plainfield, IL Review Date: 2/21/2019
Pierina is excellent! I was talking to someone else and I was displeased and they transferred me to Pierina the specialist and now I am pleased. I requested her to be my all time contact! And in a heartbeat, she sent me her email and information and she is excellent. Pierina is very good!
Dina - Ashburn, VA Review Date: 2/21/2019
Dina - Ashburn, VA Review Date: 2/21/2019
Great customer service. Amy was helping me with the set up of the verification of my phone numbers. It's great so far and she was very helpful.
Fidanu - Reynoldsburg, OH Review Date: 2/21/2019
Fidanu - Reynoldsburg, OH Review Date: 2/21/2019
Melissa helped me today. It was my first time in the dashboard and she walked me through everything. She was good and easy to work with.
Wade - Austin, TX Review Date: 2/21/2019
Wade - Austin, TX Review Date: 2/21/2019
Seems like you got everything covered! One of your employees helped me and it is looking good so far!
Ray - Milwaukee, WI Review Date: 2/21/2019
Ray - Milwaukee, WI Review Date: 2/21/2019
Amy is great and professional! I like her. She built up the Bing listings and Google listing and got us on the phone with Apple. She walked me through getting the phone calls and all that stuff. She made her self available so she gets 5 Stars
Juliette - Tustin, Ca Review Date: 2/21/2019
Juliette - Tustin, Ca Review Date: 2/21/2019
It was a good call with Chris. He is very informative and knew what he was talking about. He was helpful in going over the marketing accounts.
Danny - Charlottesville, VA Review Date: 2/21/2019
Danny - Charlottesville, VA Review Date: 2/21/2019
1) The service seems concise and simple to understand
2) Sasha walked me through the dashboard. It seemed very simple.
3) Sasha should get 5 stars. She and I laughed a lot and it was fun talking to her.
Rebecca - Dayton, OH Review Date: 2/20/2019
Rebecca - Dayton, OH Review Date: 2/20/2019
Julie helped me with pretty much everything I needed. Everything was great and she is absolutely 5 stars
Rusty - Cole Camp, MO Review Date: 2/20/2019
Rusty - Cole Camp, MO Review Date: 2/20/2019
Very good call with Christa. She is friendly and knowledgeable. I called to make sure we were visible on the Google search engine, and she showed me that we are. She was able to find me on my categories on the front page of Google! Thank you Christa
Daryl - Kalamazoo, MI Review Date: 2/20/2019
Daryl - Kalamazoo, MI Review Date: 2/20/2019
I want to put Kaela down with 5 stars for everything! She got us set up for Bing and Apple and is taking care of the behind the scene stuff. She made sure everything was taken care of.
Doug - Midland, MI Review Date: 2/20/2019
Doug - Midland, MI Review Date: 2/20/2019
todo estubo bueno. Le di Julie los códigos de Microsoft y Apple y todo hasta ahora ha sido bien. Hasta ahora todo esta bien
Erika - Glendale, AZ Review Date: 2/20/2019
Erika - Glendale, AZ Review Date: 2/20/2019
Chris signed me up for another 3 months on the new promotion plan. He upgraded me to platinum and did a good job! He answered any question I had and did exactly what he said he was going to do.
Josh - Milford Center, OH Review Date: 2/20/2019
Josh - Milford Center, OH Review Date: 2/20/2019
Chris was very much patient with me. He was awesome, very nice and set up my control panel.
Diane - Reno, NV Review Date: 2/20/2019
Diane - Reno, NV Review Date: 2/20/2019
Alana was explaining some of the listings that I have and how she was correcting my address, so that was good! Everything was good on the call and customer service was good. I appreciate that.
Manny - El Paso, TX Review Date: 2/20/2019
Manny - El Paso, TX Review Date: 2/20/2019
Chris is very professional! He walked me through everything that I needed to know. I am not tech savvy and he did things that I didn't even ask. Chris took his time to explain everything and he was great!
- Fort Oglethorpe, GA Review Date: 2/20/2019
- Fort Oglethorpe, GA Review Date: 2/20/2019
Wonderful! We are doing some boarding stuff and Sasha helped me populate some items in my portal. She seemed like she was personable and knew what she needed to get done and went right through it. Sasha was good!
Bill - Richmond, VA Review Date: 2/20/2019
Bill - Richmond, VA Review Date: 2/20/2019
It was fantastic! Give Riyad 10 million stars! We figured out more stuff about our phone numbers and ways to stick more stuff in on our website page. We accomplished quite a bit. Thanks, Riyad
Robert - Grand Rapids, MI Review Date: 2/20/2019
Robert - Grand Rapids, MI Review Date: 2/20/2019
José me ayudó con muchas cosas y me mostró todas las funciones de mi sitio web. Me gusta poder agregar ciudades cercanas en mi sitio web y todo está claro.
Taquio - Greeneville, TN Review Date: 2/20/2019
Taquio - Greeneville, TN Review Date: 2/20/2019
Excellent Sasha helped set up the company and my website. She was patient and went above and beyond.
Donna - Warren, OH Review Date: 2/20/2019
Donna - Warren, OH Review Date: 2/20/2019
Jose was very helpful! He walked me through setting up my website page. 5 Stars
Elizabeth - Chicago, IL Review Date: 2/19/2019
Elizabeth - Chicago, IL Review Date: 2/19/2019
Kaela did a nice job and she was very professional. It was pleasant working with her!
Giles - Waltham, MA Review Date: 2/19/2019
Giles - Waltham, MA Review Date: 2/19/2019
Kaela confirmed everything and phone numbers and such! She handled the transaction very professionally!
Sonny - Greenville, TX Review Date: 2/19/2019
Sonny - Greenville, TX Review Date: 2/19/2019
Amy is really good ! She got the first part of the process going and got the codes for Apple Bing and Google listings. She got me started and taken care of ! She was just really warm and friendly and very knowledgeable . Amy laid everything out pretty good!
Lisa - Billings, MT Review Date: 2/19/2019
Lisa - Billings, MT Review Date: 2/19/2019
Jeanie was helpful and we went through the set up of the control panel and she got us through it.
Scott - Brewer, ME Review Date: 2/19/2019
Scott - Brewer, ME Review Date: 2/19/2019
Chris is pretty good and pretty informative! He was able to help me and was very nice and very informative
5 stars
Bonnie - Quinlan, TX Review Date: 2/19/2019
Bonnie - Quinlan, TX Review Date: 2/19/2019
Awesome, everything was great. Amy was very prompt and understood everything we were going through. She made some suggestions and recommendations and I was very pleased so far!
Jon - Atkinson, NE Review Date: 2/19/2019
Jon - Atkinson, NE Review Date: 2/19/2019
Very very good! Jonathan helped me a lot and told me all the steps and calls I would get. Everything is good
Cesar - Santa Fe, NM Review Date: 2/19/2019
Cesar - Santa Fe, NM Review Date: 2/19/2019
Julie helped me get the information with the codes accomplished. She was good and friendly and that means a whole lot.
Darrell - Cameron, NC Review Date: 2/19/2019
Darrell - Cameron, NC Review Date: 2/19/2019
Julie took care of everything. She was knowledgeable with what she was doing and it feels good. We got it done and it was perfect. I am happy! Everything that she did tell me she would do she did and she was just efficient.
Jerry - Houston, TX Review Date: 2/19/2019
Jerry - Houston, TX Review Date: 2/19/2019
Thank you Juan for helping me with the service areas and the service descriptions. You were very helpful as I called not knowing what I was calling for. Good job
Tim - Enid, OK Review Date: 2/15/2019
Tim - Enid, OK Review Date: 2/15/2019
I have to say Chris was great, what a sweet guy. He was patient and went over exactly what is happening with Google and my business being on page one of certain searches. He also went over exactly what to do to get reviews and was very patient. I called the number and the negative review had been taken down. You must have got it to happen! That makes me happy! Thank you so much for what you did. When I called the number you sent the girl who answered was wonderful. She encouraged me to ad more pictures and encourage more reviews and to go to "business.google.com and sign in and see how many amazing things I can do to push my page. I look forward to taking the time to do what she said.....Again Chris, thank you for being so sweet! so I like egumball!
Iris - Onancock, Va Review Date: 2/15/2019
Iris - Onancock, Va Review Date: 2/15/2019
No complaints, it's all good! Kaela was professional and set up my account by verifying my address and phone number. She also set up my Apple, Bing and Google verification.
Mike - Grand Prairie, TX Review Date: 2/15/2019
Mike - Grand Prairie, TX Review Date: 2/15/2019
Julie was good at helping me, and very pleasant. When she got to a point, where I needed more help than she could give me for time permitted. She put me in touch with customer service to help me work through the problem I had. Julie gets 5 out of 5 stars...
Thank you for your service Julie...
Sandy - Mankato, MN Review Date: 2/15/2019
Sandy - Mankato, MN Review Date: 2/15/2019
Melissa did a good job walking me through the website and showed me how to add certain things. She was pretty thorough too!
Malina - Berwick, LA Review Date: 2/15/2019
Malina - Berwick, LA Review Date: 2/15/2019
Adrian was fantastic! He learned how to fix an issue! He got us linked and access to both of my Google accounts with my email address. He was patient and all is good! I would give him 10 stars
Diane - North Dighton, MA Review Date: 2/15/2019
Diane - North Dighton, MA Review Date: 2/15/2019
Beatrice was awesome! And she was very very helpful! I am still trying to understand how this all works but Beatrice was very helpful
Sharon - Helena, MT Review Date: 2/15/2019
Sharon - Helena, MT Review Date: 2/15/2019
Chris is a good guy! He is hopeful and he helped me with the set up of my website. He helped me add a new link to my website and helped me answer my questions.
Mahmoud - Chanhassen, MN Review Date: 2/15/2019
Mahmoud - Chanhassen, MN Review Date: 2/15/2019
Chris did a great job and helped me not to quit the service. Our call went great and he was certainly helpful.
Gary - Richardson, TX Review Date: 2/14/2019
Gary - Richardson, TX Review Date: 2/14/2019
I like the service and everything is great! Chris is the best rep! If I could give him 10 stars I would. He helped me a lot and I really appreciate him. I'd rate him the highest of the highest!
David - Brooklyn, NY Review Date: 2/14/2019
David - Brooklyn, NY Review Date: 2/14/2019
Excellent call. Jose helped with everything! He was very careful and very patient.
Rob - Cambridge, MA Review Date: 2/14/2019
Rob - Cambridge, MA Review Date: 2/14/2019
Kaela was able to feed into the three different groups that are used to sync my business and she was very patient. Thanks Kaela
George - Columbus, OH Review Date: 2/14/2019
George - Columbus, OH Review Date: 2/14/2019
Jonathan is very informative, very friendly and professional. He called me right back and did everything he said he would do.
Blassy - Stephenville, TX Review Date: 2/14/2019
Blassy - Stephenville, TX Review Date: 2/14/2019
Maricela is excellent to work with. She was having trouble with a form of payment and she contacted me to sort things out. She was professional and took care of the problem fast! Overall excellent experience!
Edna - Delray Beach, FL Review Date: 2/14/2019
Edna - Delray Beach, FL Review Date: 2/14/2019
Kaela just helped me get started on the eGumball service that I have contracted your company for. She helped me get access to Google , Apple and Bing updates for my web presence. Kaela was very efficient and clear to understand. I appreciate working with her and I look forward to working with her again. I just wanted to let you know she did a great job
Rebecca - Dayton, OH Review Date: 2/14/2019
Rebecca - Dayton, OH Review Date: 2/14/2019
Working with Sasha was good. She showed me the dashboard for my website and how to make edits and changes to the about us, mission statement and social media handles. it was a good call!
JR - Spring, TX Review Date: 2/14/2019
JR - Spring, TX Review Date: 2/14/2019
Chris is absolutely 5 stars. Whenever I get him on the phone, I get really happy. I'd rather talk to him than anyone else at eGumball. He is always polite and seems pretty knowledgeable. He gave me the information to get my Google listing going and got me a call from Bing. Thank you
James - Arlington, TX Review Date: 2/14/2019
James - Arlington, TX Review Date: 2/14/2019
Awesome! Brandon did excellent! I have been trying to solve this issue for over a month and no one could solve it except Brandon. He worked on it hard and got it resolved. 5 Stars
Harry - Jacksonville, Fl Review Date: 2/14/2019
Harry - Jacksonville, Fl Review Date: 2/14/2019
Everything was excellent. Amy helped with everything and walked me through administrative rights. I truly enjoyed this and she was great.
Dina - Ashburn, VA Review Date: 2/14/2019
Dina - Ashburn, VA Review Date: 2/14/2019
Outstanding customer service. Amy helped me update some information about my business and I received calls for Apple, Bing and Google codes. She was very patient, very professional and she did fantastic!
Abdul - St. Louis, MO Review Date: 2/14/2019
Abdul - St. Louis, MO Review Date: 2/14/2019
Sasha's cal went very smoothly. She ran through the new account set up and walked me through the portal. We went through each of the sections and she taught me how to make changes. I was having trouble uploading photos and Sasha helped me through that. I am quite satisfied.
Mike - Cedartown, GA Review Date: 2/13/2019
Mike - Cedartown, GA Review Date: 2/13/2019
Excellent call! Sasha is getting me started with the set up of the account.She was friendly and explained it well
5 stars ++
Clark - Charlottesville, VA Review Date: 2/13/2019
Clark - Charlottesville, VA Review Date: 2/13/2019
Very good! Beatrice was able to inform me and show me different features! 5 Stars
Brian - Stanhope, NJ Review Date: 2/13/2019
Brian - Stanhope, NJ Review Date: 2/13/2019
Chris is very patient! He let me talk to my dog while he was showing me the service. He gave me so much information and reminded me of why I did this.
Karen - Saline, MI Review Date: 2/13/2019
Karen - Saline, MI Review Date: 2/13/2019
Wonderful! Jose was helping me set up my brand new account and was very patient so that was a good thing.
Dennis - Mukwonago, WI Review Date: 2/13/2019
Dennis - Mukwonago, WI Review Date: 2/13/2019
It was great working with Kaela. I am opening up a new website and she explained everything that I needed to know. She was patient and I like that she called before I got busy. It was right on target!
Carille - Winter Haven, FL Review Date: 2/13/2019
Carille - Winter Haven, FL Review Date: 2/13/2019
It was excellent to work with Chris. We signed up for your service and hadn't taken advantage and Chris was very helpful. Chris was willing to do some ground work and there was clear value. I am going to continue to work with him and I'd rate him 5 stars
Pete - Manalapan, NJ Review Date: 2/13/2019
Pete - Manalapan, NJ Review Date: 2/13/2019
Pierina is amazing! She has been so helpful and that was nice. She was able to answer pretty much all of my questions and she was very sweet. Very helpful seriously!
Kaylee - Fort Myers, FL Review Date: 2/13/2019
Kaylee - Fort Myers, FL Review Date: 2/13/2019
It was really good working with Anwar. He was able to go through the whole process and website with me and explained it all to me. Now I know what is going on 5 stars
Brandon - Crawfordsville, IN Review Date: 2/13/2019
Brandon - Crawfordsville, IN Review Date: 2/13/2019
Chris was excellent! I wish there was people in customer service like him! He understood what I wanted and is 5 Stars
Mike - East Weymouth, MA Review Date: 2/13/2019
Mike - East Weymouth, MA Review Date: 2/13/2019
I felt the call went smoothly and Amy's follow up was really good. She was pleasant to talk to and she explained the process clearly. We went through basic registration information and we got things moving to get the account set up.
J.P. - Richmond, VA Review Date: 2/13/2019
J.P. - Richmond, VA Review Date: 2/13/2019
Anwar was so much better at answering all of my questions. He put it in a context that made sense and was able to get me on the computer where I could find what he was talking about.
Jamie - Bloomington, Il Review Date: 2/12/2019
Jamie - Bloomington, Il Review Date: 2/12/2019
Chris did great in getting the Google name and the trust for my account. He got my website activated and was very helpful and very nice to talk to.
Tobin - Jefferson, NC Review Date: 2/11/2019
Tobin - Jefferson, NC Review Date: 2/11/2019
Sasha made sure the account was set up properly and was very efficient, quick and to the point.
Jim - Athens, OH Review Date: 2/11/2019
Jim - Athens, OH Review Date: 2/11/2019
I am new to your service and Chris explained things and that was helpful. He helped me log into facebook so I can do the Ads and was friendly and great.
Jason - Chocowinity, NC Review Date: 2/11/2019
Jason - Chocowinity, NC Review Date: 2/11/2019
It was awesome working with Lupita. She is very nice and explained everything to me! She did all the set up for me which really helped me a lot. I really appreciate her and she was really really nice.
Vera - Framingham, MA Review Date: 2/11/2019
Vera - Framingham, MA Review Date: 2/11/2019
Sasha was great. She was good at setting up all my information on eGumball . She was very patient and I would rate her 10 stars
Janet - Corinth, MS Review Date: 2/11/2019
Janet - Corinth, MS Review Date: 2/11/2019
Excellent call. I was ready to cancel services and Chris helped me and brought me exposure. He basically helped me see what is going on with my account and did excellent. Chris made it a much more of a personal thing and made sure I understood the value. Thank you Chris
Chris - Corvallis, OR Review Date: 2/11/2019
Chris - Corvallis, OR Review Date: 2/11/2019
It was fabulous to work with Chris! He is so patient and took his time. He is really good and basically explained everything and what works best for my business.
Aileen - Lafayette, LA Review Date: 2/11/2019
Aileen - Lafayette, LA Review Date: 2/11/2019
Kaela helped me today and she was very professional, She got all my questions answered and everything was fine. Thank you very much for everything
Vera - Framingham, MA Review Date: 2/8/2019
Vera - Framingham, MA Review Date: 2/8/2019
Juan is very good, very professional and he is a very good guy! He helped me and talked to me very patiently. Very nice!
Sophie - New York, NY Review Date: 2/8/2019
Sophie - New York, NY Review Date: 2/8/2019
I talked to a few people the last couple of days and Juan was much more helpful and informative! He was great and I'd rate him 5 stars
Bob - Kalamazoo, MI Review Date: 2/8/2019
Bob - Kalamazoo, MI Review Date: 2/8/2019
Very good call. Lupita showed me how to log into my dashboard and showed me how to change and update information. She was very professional and went through the set up with me 5 stars!
Tracy - Martensville, SK Review Date: 2/8/2019
Tracy - Martensville, SK Review Date: 2/8/2019
Chris is great and very helpful. I had received my verification codes for Bing and I am the type of guy to mess it up and he got it submitted for activations. He added things to make it quick and easy for me and was really polite and really good! Everything worked fine .
Joey - Fort Worth, TX Review Date: 2/8/2019
Joey - Fort Worth, TX Review Date: 2/8/2019
Excellent call with Brandon! He helped me with pin numbers, billing and helped me set up pictures on my website. 5 stars!
Tepi - Abilene, TX Review Date: 2/8/2019
Tepi - Abilene, TX Review Date: 2/8/2019
Kaela did an outstanding job and she made sure that she told me and partner what was going to be happening with our account and she handled it very well! We had a two codes form Apple and Bing maps and we appreciate your business:)
Mika Durrant
Roy - Mesa, AZ Review Date: 2/7/2019
Roy - Mesa, AZ Review Date: 2/7/2019
Kaela helped me today and I am just thankful we got a chance to get the Apple maps listing verified and I am looking forward to this. Thank you very much
Jamarius - Dallas, TX Review Date: 2/7/2019
Jamarius - Dallas, TX Review Date: 2/7/2019
Perfect call with Kaela! She helped me with Google Maps and verifying my business phone calls. I am glad that she was pretty quick!
Cindy - Columbus, OH Review Date: 2/7/2019
Cindy - Columbus, OH Review Date: 2/7/2019
It was a good call with Chris. He upgraded my account and everything was good! 5 Stars
Nina - Forest Grove, OR Review Date: 2/7/2019
Nina - Forest Grove, OR Review Date: 2/7/2019
Chris was really awesome! I am not kidding! We are brand new clients and we are just getting launched with your company. Everything was great. I like you guys!
Judy - Jackson, MI Review Date: 2/7/2019
Judy - Jackson, MI Review Date: 2/7/2019
Very very good call with Pierina! She was very helpful and helped me add another date and time to my business and gave me some great ideas. She was wonderful and very helpful.
Sabah - North Olmsted, OH Review Date: 2/7/2019
Sabah - North Olmsted, OH Review Date: 2/7/2019
My call with Juan went really good. We wanted Juan to get our picture on our website and he helped us get that banner onto our site quickly!
Rodney - Rigby, ID Review Date: 2/7/2019
Rodney - Rigby, ID Review Date: 2/7/2019
Chris gave me some great tips on how to make some adjustments and was absolutely patient. He also gave me his contact information so that I could work with him in the future.
Michael - Schenectady, NY Review Date: 2/7/2019
Michael - Schenectady, NY Review Date: 2/7/2019
Wonderful call! Juan is very kind and very very helpful. He talked in words that I could understand and he was great.
Gloria - Lamar, CO Review Date: 2/7/2019
Gloria - Lamar, CO Review Date: 2/7/2019
Lupita was great! She helped me walk through all of the tabs when you log in and explained what every tab is and what information to add in it. She was very patient and kind and everybody has been very patient and kind! You guys are very professional!
Max - Katy, TX Review Date: 2/7/2019
Max - Katy, TX Review Date: 2/7/2019
Everything went well! Amy is very friendly and asked the right questions and knew what information she needed from me. Thank you Amy
Robert - Mount Laurel, NJ Review Date: 2/7/2019
Robert - Mount Laurel, NJ Review Date: 2/7/2019
I would definitely recommend Julie! It was good working with her and she helped set us up and activate our account. She was very helpful
Adam - Boerne, TX Review Date: 2/7/2019
Adam - Boerne, TX Review Date: 2/7/2019
Brandon was very helpful and went through the process with me so I would know what to expect. He was very thorough too!
Sandy - Venice, FL Review Date: 2/6/2019
Sandy - Venice, FL Review Date: 2/6/2019
Everything was great. Kaela helped me set up the verification for my account. She answered all my questions and was very detailed. Everything was perfect.
Ron - Cape Coral, Fl Review Date: 2/6/2019
Ron - Cape Coral, Fl Review Date: 2/6/2019
Christa does a wonderful job! She is fantastic and was so patient. I wish I had twenty people like her! I would say she is AMAZING!
Marti - Cuyahoga Falls, OH Review Date: 2/6/2019
Marti - Cuyahoga Falls, OH Review Date: 2/6/2019
My call with Maricela was perfect! She helped me with my payment and was very helpful.
Yolanda - South Miami, FL Review Date: 2/6/2019
Yolanda - South Miami, FL Review Date: 2/6/2019
Jose got to explain the control panel and has done a great job! He is extremely patient and is very good. I just wanted to let you know I appreciate his help.
Betty - Mchenry, Il Review Date: 2/6/2019
Betty - Mchenry, Il Review Date: 2/6/2019
Juan and I went through the control panel and showed me what to do from there. He was very helpful and answered all my questions. 5 stars
Brian - Bloomington, Il Review Date: 2/6/2019
Brian - Bloomington, Il Review Date: 2/6/2019
I wanted to leave feedback on a great phone call I had with one of your employees named with Kaela. She was very helpful and explanatory and helped me get my listings completed. It has been very smooth and I want just want to thank Kaela.
John - Upper Marlboro, MD Review Date: 2/6/2019
John - Upper Marlboro, MD Review Date: 2/6/2019
I just got off an activation call with Kaela and I had a good experience. She was really efficient and everything was done very quickly and well! She was wonderful and it was a great experience.
Cristina - Springfield, MA Review Date: 2/6/2019
Cristina - Springfield, MA Review Date: 2/6/2019
It was a good call with Brandon. Our conversation was good and I have no issues with eGumball. Thank you, Brandon.
Charles - Midland, TX Review Date: 2/6/2019
Charles - Midland, TX Review Date: 2/6/2019
Melissa was a sweetheart! She walked me through online and showed me how to navigate the website. She was really informative, knowledgeable and so patient while I was multitasking.
Carl - Jamaica, NY Review Date: 2/6/2019
Carl - Jamaica, NY Review Date: 2/6/2019
It was good working with Christa. She helped me upload some forms to my website and I didn't have to do a thing. I really like her follow up and how she tried to continue to resolve the problem. 5 stars
Kelly - Lanham, MD Review Date: 2/6/2019
Kelly - Lanham, MD Review Date: 2/6/2019
Amy got the account set up. We got passwords and code words! She was very nice and very pleasant and I enjoyed working with her.
David - Montgomery, AL Review Date: 2/6/2019
David - Montgomery, AL Review Date: 2/6/2019
I can say I would give a ROUSING FIVE STAR rating for Sasha. First off, I had on my to-do list that I needed to call e-gumball for some different reasons. And Sasha called me to ask if I needed any help! She did add many new photos & I am super happy about that.
Christa - Albuquerque, NM Review Date: 2/6/2019
Christa - Albuquerque, NM Review Date: 2/6/2019
I am very pleased with the customer service with egumball so far. Jose helped to review the control panel on our page yesterday. He made it simple and quick. I would rate Jose's customer service a 5 out of 5 yesterday. He was very patient with me as I was multitasking with parents in the office. Great job. Thank you.
Donna - Sylvania, OH Review Date: 2/6/2019
Donna - Sylvania, OH Review Date: 2/6/2019
Kaela, was very personable. 5 out of 5 very friendly and quick service!
Jackie - Downers Grove, IL Review Date: 2/5/2019
Jackie - Downers Grove, IL Review Date: 2/5/2019
Mi llamada con Anwar fue realmente buena. Fue excelente e hizo un buen trabajo. Me ayudó con la información en la página y ayudó a los clientes a encontrarme en Google para dejarme una comentario. Me mostró cómo publicar y subir y cómo influir en las personas en línea para hacer clic en mi página.
Manuel - Orlando, FL Review Date: 2/5/2019
Manuel - Orlando, FL Review Date: 2/5/2019
Very good call with Melissa. She took care of everything! It was very quick, very helpful and she was personable and not robotic.
Dylan - Deridder, LA Review Date: 2/5/2019
Dylan - Deridder, LA Review Date: 2/5/2019
Julie was very informative and very pleasant to speak with. I enjoyed talking to her and she was very thorough and knowledgeable in giving me directions for Microsoft and Apple.
Theresa - Blacksburg, VA Review Date: 2/5/2019
Theresa - Blacksburg, VA Review Date: 2/5/2019
It was absolutely wonderful to work with Victoria. I am not very savvy on the computer and she was so patient with me. I told her she has the patience of a saint. She was so patient , wonderful and never gave me any problems. I liked that she accepted what I could do and helped me improve it. 10 Stars
Henry - Berea, OH Review Date: 2/5/2019
Henry - Berea, OH Review Date: 2/5/2019
Everything was great! Lupita was excellent and real patient. I am kinda a dinosaur and I wasn't knowledgeable about all this stuff and she was really kind and walked me through everything. Lupita made everything really clear to me, and I really appreciate her helping me get things going.
Joey - Fort Worth, TX Review Date: 2/5/2019
Joey - Fort Worth, TX Review Date: 2/5/2019
Alana answered all my questions and was able to address quite a few things. She got us set up to get our website done and was really patient.
Rodney - Rigby, ID Review Date: 2/5/2019
Rodney - Rigby, ID Review Date: 2/5/2019
Adrian is amazing! He was so patient and so wonderful and really helped me out! He gave me the top upgrades and fixed everything for me.
Kimberly - Plano, TX Review Date: 2/5/2019
Kimberly - Plano, TX Review Date: 2/5/2019
Jose got to explain the control panel and has done a great job! He is extremely patient and is very good. I just wanted to let you know I appreciate his help.
Betty - Mchenry, Il Review Date: 2/5/2019
Betty - Mchenry, Il Review Date: 2/5/2019
Jeanie walked me through the whole thing and showed me what we could do. I learned how to change and add some things and she was good and friendly.
Steve - Milroy, IN Review Date: 2/5/2019
Steve - Milroy, IN Review Date: 2/5/2019
Jose is very good, very nice and very courteous. He helped me log onto my site and updated my home page. He was very attentive and did a very good job.
John - Hauppauge, NY Review Date: 2/5/2019
John - Hauppauge, NY Review Date: 2/5/2019
Good! Thank you Chris for the extension upgrades and for being very friendly and helpful!
Kathleen - Eagleville, PA Review Date: 2/4/2019
Kathleen - Eagleville, PA Review Date: 2/4/2019
Fantastic! Melissa made sure I got into the control panel and made it pretty easy to navigate. What I really appreciate is the follow up. It is not just about my money, it's all about the follow up and I appreciate how clear and effective the follow up is.
Devin - San Tan Valley, AZ Review Date: 2/4/2019
Devin - San Tan Valley, AZ Review Date: 2/4/2019
It was great to work with Maricela. We moved right along and she helped set up my new contract and is very kind to work with!
Douglas - Shepherdstown, WV Review Date: 2/4/2019
Douglas - Shepherdstown, WV Review Date: 2/4/2019
Great! Chris got me signed up for another year and got me locked into special rate. I like Chris a lot ! We have a lot in common and he is a very friendly guy.
Charles - Crystal, Fl Review Date: 2/4/2019
Charles - Crystal, Fl Review Date: 2/4/2019
Melissa helped me set up my location and she is amazing. She helped me with everything I wanted and patiently asked me questions.
Morri - Chanhassen, MN Review Date: 2/4/2019
Morri - Chanhassen, MN Review Date: 2/4/2019
Kaela is really good and very cooperative. She got everything set up for me and is really good.
Dustin - Falher, AB Review Date: 2/4/2019
Dustin - Falher, AB Review Date: 2/4/2019
I felt very comfortable working with Lupita. She walked me through the dashboard and was not too pushy. She was very nice!
Kim - Marysville, OH Review Date: 2/4/2019
Kim - Marysville, OH Review Date: 2/4/2019
It was very helpful to work with Sasha! She was able to help me with each piece of my website. She was wonderful and had great followup!
Dawn - Gretna, LA Review Date: 2/4/2019
Dawn - Gretna, LA Review Date: 2/4/2019
We accomplished what we needed to do and Amy was very informative. She walked me through everything and handled the call professionally and efficiently.
David - Key West, FL Review Date: 2/4/2019
David - Key West, FL Review Date: 2/4/2019
Adrian was very helpful and educated me on the project and did well. He was very helpful, polite and was knowledgeable.
Matt - Murfreesboro, TN Review Date: 2/4/2019
Matt - Murfreesboro, TN Review Date: 2/4/2019
Kaela was very helpful and got me codes to get me all set up. She did everything she could and I would definitely rate her 5 stars.
John - Fresh Meadows, NY Review Date: 2/4/2019
John - Fresh Meadows, NY Review Date: 2/4/2019
Sasha showed me how to put all my stuff on the page and she is good! Thank you so much
Kris - Morrisville, NC Review Date: 2/4/2019
Kris - Morrisville, NC Review Date: 2/4/2019
It was great to work with Jeanie. We got a lot done and went through the control panel. She set it all up and we are right on track. Jeanie was very helpful and uploaded images for me and took care of things on her end, which was really cool.
Jerry - Land O Lakes, Fl Review Date: 2/4/2019
Jerry - Land O Lakes, Fl Review Date: 2/4/2019
Very nice! Alex helped me see the listing and showed me where I could add photos. She was very helpful, very nice and patient and was able to tell me everything that I needed to know. She also gave me good suggestions on the website.
Isabel - Miami, FL Review Date: 2/4/2019
Isabel - Miami, FL Review Date: 2/4/2019
Kaela, was very personable. 5 out of 5 very friendly and quick service!
Jackie - Downers Grove, IL Review Date: 2/4/2019
Jackie - Downers Grove, IL Review Date: 2/4/2019
Juan was able to help me with all kinds of stuff! He helped me transfer photos and he went above and beyond. He is good!
Renne - Lafayette, IN Review Date: 2/1/2019
Renne - Lafayette, IN Review Date: 2/1/2019
Jose went over the control panel and did a couple of things for me. He was very friendly and helpful !
Sharmi - Ponca City, OK Review Date: 2/1/2019
Sharmi - Ponca City, OK Review Date: 2/1/2019
I really liked that Chris stayed really calm while I was frustrated. He is great and was able to help me with a few different things.
Ladye - Ione, CA Review Date: 2/1/2019
Ladye - Ione, CA Review Date: 2/1/2019
Amy is great! She is an awesome rep for your company! You guys hire good people and you guys have it down! Thank you for getting everything activated.
Bruce - Lowell, AR Review Date: 2/1/2019
Bruce - Lowell, AR Review Date: 2/1/2019
Riyad seemed pretty good! He answered all the questions and seemed really knowledgeable.
Tony - Naples, FL Review Date: 2/1/2019
Tony - Naples, FL Review Date: 2/1/2019
I have had a few issues with trying to get information corrected and today Kaela really helped me out. She is amazing! Not only did she do what I asked for , she explained even more things that I had no idea about. By the end of our conversation with Kaela, I felt so much better and feel grateful.
Jennifer - Asheville, NC Review Date: 2/1/2019
Jennifer - Asheville, NC Review Date: 2/1/2019
Excellent call with Julie. She told me the process that I was doing and went over expectations with the codes. She was absolutely patient and had a friendly voice.
Dan - Leander, TX Review Date: 2/1/2019
Dan - Leander, TX Review Date: 2/1/2019
Alex was very helpful and got my Google listing started. She hooked me up with maps and some how she was able to get our listing to show up instead of the old company. Absolutely 5 stars
Nanci - Jemez Springs, NM Review Date: 2/1/2019
Nanci - Jemez Springs, NM Review Date: 2/1/2019
Juan was very thorough and pleasant to talk to! He was really good in helping me maneuver through the system.
Mary - Alpharetta, GA Review Date: 2/1/2019
Mary - Alpharetta, GA Review Date: 2/1/2019
Very smooth, very professional! We were setting up and correcting addresses,names and keywords. Amy also helped me verify pins through Apple and Bing
Dylan - Deridder, LA Review Date: 2/1/2019
Dylan - Deridder, LA Review Date: 2/1/2019
Chris explained the time frame and steps that egumball will be taking to make this happen. Chris was knowledgeable, friendly and his customer service was great. He left me feeling more comfortable with your company's service and the next steps to be taken. As a business owner, I am very well versed on customer service and I rate Chris as a five of five star.
Greg - Medford, OR Review Date: 2/1/2019
Greg - Medford, OR Review Date: 2/1/2019
It was perfect to work with Julie, She is awesome! I don't know all the technology terms but she got me pin numbers for Bing and Apple so my name would come up.
Jim - Lake Orion, MI Review Date: 2/1/2019
Jim - Lake Orion, MI Review Date: 2/1/2019
Jonathan verified Apple and Microsoft today. There was a problem with an email address and Jonathan was persistent and that is good!
Brandi - Tucson, AZ Review Date: 2/1/2019
Brandi - Tucson, AZ Review Date: 2/1/2019
Amy is great to work with! She is super flexible and was willing to work with us and I really appreciate that!
Natasha - Tucson, AZ Review Date: 2/1/2019
Natasha - Tucson, AZ Review Date: 2/1/2019
Juan was great and helped me put a special Ad for the Super Bowl! I really appreciate what he did and he was really helpful and fast.
Marie - Atlanta, GA Review Date: 1/31/2019
Marie - Atlanta, GA Review Date: 1/31/2019
earned about Bing and Apple and it was real good. Kaela helped me with 3 access codes today and she was efficient and pleasant.
Jeff - Mukwonago, WI Review Date: 1/31/2019
Jeff - Mukwonago, WI Review Date: 1/31/2019
I learned about Bing and Apple and it was really good. Kaela helped me with 3 access codes today and she was efficient and pleasant.
Jeff - Mukwonago, WI Review Date: 1/31/2019
Jeff - Mukwonago, WI Review Date: 1/31/2019
I am a new person to have a Google account and I just wanted to let you know how much help Kaela was for me. She managed to get me Google and Apple codes and is having Bing maps contact me. Kaela is doing personal things for me on my account and I really appreciate all her help.
Betty - Mchenry, Il Review Date: 1/31/2019
Betty - Mchenry, Il Review Date: 1/31/2019
Kaela got me signed up and I to let her manage my Apple maps and Google. She got me verified and was helpful. I appreciate it so far!
Jack - Dallas, TX Review Date: 1/31/2019
Jack - Dallas, TX Review Date: 1/31/2019
Chris followed up with me and added more programs to my package. He was nice and friendly and sounds very knowledgeable. He was courteous and wasn't too pushy. I like that he will follow up with me monthly!
Lindsay - Ridgeland, SC Review Date: 1/31/2019
Lindsay - Ridgeland, SC Review Date: 1/31/2019
Everything was great! Amy did a good job going over everything and got me set up.
Jerry - Land O Lakes, FL Review Date: 1/31/2019
Jerry - Land O Lakes, FL Review Date: 1/31/2019
Beatrice was very helpful with editing my photos as I am not good with computers. She was very good! Thanks for your help
John - Huntington, NY Review Date: 1/31/2019
John - Huntington, NY Review Date: 1/31/2019
Kaela walked me through a lot of things. She reassured me about your company and thank you for everything! Hopefully, this brings a lot more business for both of us.
Robert - San Antonio, TX Review Date: 1/31/2019
Robert - San Antonio, TX Review Date: 1/31/2019
Kaela's service was great. She was helpful friendly and answered the question that I had thoroughly.
Bernadette - McKeesport, PA Review Date: 1/30/2019
Bernadette - McKeesport, PA Review Date: 1/30/2019
eGumball's committed to service and Julie was very patient waiting for me to get out of the field and get on the phone to talk with her. She was very helpful and got everything confirmed and set up and going. I give her a five star she's a great team member thank you
Janet - Shingle Springs, CA Review Date: 1/30/2019
Janet - Shingle Springs, CA Review Date: 1/30/2019
Chris is the best of them all! I am not much of a computer guy and he knew what he was doing and made it simple easy for me. He was very very helpful.
Bill - Qualicum Beach, BC Review Date: 1/30/2019
Bill - Qualicum Beach, BC Review Date: 1/30/2019
Thank you Kaela for being particularly brief and efficient and for being very nice.
Austin - Bowling Green, KY Review Date: 1/30/2019
Austin - Bowling Green, KY Review Date: 1/30/2019
Very good, very good! Kaela was able to set us up and verify us on Bing and Apple. I like that she was very articulate, clear and helpful!!
David - Cumming, GA Review Date: 1/30/2019
David - Cumming, GA Review Date: 1/30/2019
I am still learning and Chris was able to help me with Yelp pages and showed me how to set it up! Thank You
Chong - Lewisville, TX Review Date: 1/30/2019
Chong - Lewisville, TX Review Date: 1/30/2019
Kaela was very helpful, very pleasant and knowledgeable. She professionally confirmed information to begin the startup process.
Cindy - Sarasota, FL Review Date: 1/30/2019
Cindy - Sarasota, FL Review Date: 1/30/2019
My call went excellently! Jose went through a lot of stuff really quickly and it was very good. I learned a thing or two!
Arthur - Norristown, PA Review Date: 1/30/2019
Arthur - Norristown, PA Review Date: 1/30/2019
Chris sounds like a nice guy! I thought he was polite and informative. He was very helpful with my Yelp page.
Joseph - Lumberton, NJ Review Date: 1/30/2019
Joseph - Lumberton, NJ Review Date: 1/30/2019
Amy was very polite and did her job well! This is all new to me and it went very good. She helped me set up my domain for Apple, Bing and Google listing.
Silvana - Poughkeepsie, NY Review Date: 1/29/2019
Silvana - Poughkeepsie, NY Review Date: 1/29/2019
Amy is super friendly and great. She is promoting our business on Apple and Microsoft Bing.
Daeinera - Syracuse, NY Review Date: 1/29/2019
Daeinera - Syracuse, NY Review Date: 1/29/2019
Amy was fantastic with the initial set up of our information. She got us Apple, Google and Microsoft maps. She was really nice and pleasant without being fake. She actually enjoyed our conversation and was happy to help. It is always so nice when that comes across.
Devin - San Tan Valley, AZ Review Date: 1/29/2019
Devin - San Tan Valley, AZ Review Date: 1/29/2019
My experience with Amy was good. She was polite, efficient, and made sure we had the account set up properly. She was very friendly and overall it was a smooth transaction. Thanks for your expertise and patience as we worked through all of this. Looking forward to getting The Results Team- eXp Realty out there into the interwebs!
Andrew - Bloomington, IN Review Date: 1/29/2019
Andrew - Bloomington, IN Review Date: 1/29/2019
Sasha was great actually! She was receptive and really good! She was running through website stuff with me and was absolutely 5 stars.
Megan - Charlotte, NC Review Date: 1/29/2019
Megan - Charlotte, NC Review Date: 1/29/2019
Sasha was very straight forward and easy to understand! It was a very good control panel walkthrough.
Tepi - Abilene, TX Review Date: 1/29/2019
Tepi - Abilene, TX Review Date: 1/29/2019
It was wonderful working with Pierina! She went above and beyond and was very helpful and very assuring. I was working with her one on one to get our goals in place and she was very much patient.
Cavita - Largo, Fl Review Date: 1/29/2019
Cavita - Largo, Fl Review Date: 1/29/2019
Jonathan is a great great guy! I really appreciate his temperament and his knowledge. If you know Jonathan, you know he is great! We had a great conversation. Jonathan was very informative, thorough and knowledgeable.
Carl - Jamaica, NY Review Date: 1/29/2019
Carl - Jamaica, NY Review Date: 1/29/2019
Riyad did a good job of talking things through. Riyad was great. He gave me some new things to review and spent time looking at other opportunities. I would give Riyad is a 5 out of 5
Garrett - Zionsville, IN Review Date: 1/29/2019
Garrett - Zionsville, IN Review Date: 1/29/2019
Kaela deserves 5 stars! She clearly understood what I was trying to say and she was wonderful. Kaela was great in setting up my account.
Upo - Lakewood, NJ Review Date: 1/29/2019
Upo - Lakewood, NJ Review Date: 1/29/2019
It was very very good to work with Kaela! She is very interesting, very helpful and very patient with me.
Henry - Berea, OH Review Date: 1/29/2019
Henry - Berea, OH Review Date: 1/29/2019
Adrian was super helpful! He had good information and was very professional. It was fun talking to him and he really went above and beyond.
Melinda - Fort Wayne, IN Review Date: 1/29/2019
Melinda - Fort Wayne, IN Review Date: 1/29/2019
Maricela was very patient and very good. She helped me straighten out a payment that was due :)
Mary - Elizabethtown, NC Review Date: 1/29/2019
Mary - Elizabethtown, NC Review Date: 1/29/2019
Maricela helped me and gave me technical support and brought me back to eGumball!
John - Brownstown, IN Review Date: 1/29/2019
John - Brownstown, IN Review Date: 1/29/2019
Chris helped me out today and he is good for your team! He is very helpful and knowledgeable .
Christina - Wyandotte, MI Review Date: 1/29/2019
Christina - Wyandotte, MI Review Date: 1/29/2019
The process was quick and timeless! Julie was friendly and helpful in getting the information for our program!
Jeremy - Midland, TX Review Date: 1/29/2019
Jeremy - Midland, TX Review Date: 1/29/2019
Good call with Wendy! She helped me with my payments on my account and was helpful and did a great job.
Kristen - High Prairie, AB Review Date: 1/29/2019
Kristen - High Prairie, AB Review Date: 1/29/2019
Amy helped me to correct addresses on Bing and Apple and we got it done! Thank You
Clyde - Mohawk, NY Review Date: 1/28/2019
Clyde - Mohawk, NY Review Date: 1/28/2019
It was delightful to work with Julie. She was good at promoting my account and it didn't take long. She was quick and got the job done. I'd say she did a good job.
Penny - Horseheads, NY Review Date: 1/28/2019
Penny - Horseheads, NY Review Date: 1/28/2019
Julie got our keywords addressed and she verified all of our business information. She let us verify Bing and Apple and got eGumball to manage my Google my business. She was very pleasant and returned my call like she said she would.
Lisa - Hollywood, FL Review Date: 1/28/2019
Lisa - Hollywood, FL Review Date: 1/28/2019
Melissa was able to get me logged in and showed me different things that I could change and add. We went through the entire dashboard and I liked that she wasn't pushy. Excellent call
Don - Lee's Summit, MO Review Date: 1/28/2019
Don - Lee's Summit, MO Review Date: 1/28/2019
Excellent call. Chris made changes to my phone number and I like that he was really friendly and thorough.
Don - Liberty, IN Review Date: 1/25/2019
Don - Liberty, IN Review Date: 1/25/2019
Chris was very pleasant and helpful! He did what I needed to be done. eGumball had our listing to where it was supposed to be and the service did help.
Renee - LaGrange, IN Review Date: 1/25/2019
Renee - LaGrange, IN Review Date: 1/25/2019
So far, Chris is the best guy I have ever communicated with from all my advertising companies. He is very very nice and explained everything to me.
Shqipe - Staten Island, NY Review Date: 1/25/2019
Shqipe - Staten Island, NY Review Date: 1/25/2019
I am new to eGumball and I was working with Kaela my marketing specialist. I had nothing but positive vibes from her. I am looking forward to doing business with eGumball.
Christine - Kittery, ME Review Date: 1/25/2019
Christine - Kittery, ME Review Date: 1/25/2019
Fantastic experience working with Julie. She did exactly what was required and was great and patient. No problems at all!
Percy - Temple Hills, MD Review Date: 1/25/2019
Percy - Temple Hills, MD Review Date: 1/25/2019
I am entirely satisfied! Beatrice showed me all the things that are happening on my account. I am happy with it. She gave me a way to give it more ammo into your system! I am very happy with this. She did not make it complicated and that's what I needed.
Robert - Lakeland, FL Review Date: 1/25/2019
Robert - Lakeland, FL Review Date: 1/25/2019
Excellent call with Maricela! She is working with me to catch up on my outstanding balance. She is very understanding. She is very pleasant to work with and working together has been great.
David - Pleasantville, NJ Review Date: 1/25/2019
David - Pleasantville, NJ Review Date: 1/25/2019
Adrian, is kinda like, how do you say, AMAZING! I am glad you have him! He is good and you should keep him forever! So amazing to work with!
Jen - Asheville, NC Review Date: 1/25/2019
Jen - Asheville, NC Review Date: 1/25/2019
It was great, really smooth and awesome! Melissa was helping us with the initial set up of the portal and made sure it was all correct.
Michael - Merrillville, IN Review Date: 1/24/2019
Michael - Merrillville, IN Review Date: 1/24/2019
I think we resolved everything! Brandon helped me with my website name and did resolve it all on Google maps. It was good customer service!
Danuta - Staten Island, NY Review Date: 1/24/2019
Danuta - Staten Island, NY Review Date: 1/24/2019
Christa made some suggestions on how to make my website more compatible with you guys. She was knowledgeable which is always helpful and makes me feel more comfortable.
Rex - Cumming, GA Review Date: 1/24/2019
Rex - Cumming, GA Review Date: 1/24/2019
It was good! I am new to all of this marketing, and I was asking questions on how it works and Chris was good to talk to. He answered all my questions and went over everything. Everybody has been great!
Rick - Waxahachie, TX Review Date: 1/24/2019
Rick - Waxahachie, TX Review Date: 1/24/2019
It was good! I am new to all of this marketing, and I was asking questions on how it works and Chris was good to talk to. He answered all my questions and went over everything. Everybody has been great!
Rick - Waxahachie, TX Review Date: 1/24/2019
Rick - Waxahachie, TX Review Date: 1/24/2019
Riyad was awesome, was great and helped me with issues on how my name was showing up. Riyad walked me through some stuff and we got it cleaned up.
Joel - Chicago, IL Review Date: 1/24/2019
Joel - Chicago, IL Review Date: 1/24/2019
It has been very positive between Vincent and Miss Kaela. Kaela went above and beyond, was professional and courteous. They really know how to deal with southern people!
Sidney - Chapin, SC Review Date: 1/24/2019
Sidney - Chapin, SC Review Date: 1/24/2019
Juan was great. He answered all of my questions quickly and efficiently. Absolutely 5 out of 5. If you had a 6, Juan would be it!
William - New City, NY Review Date: 1/24/2019
William - New City, NY Review Date: 1/24/2019
I think Chris is awesome! He introduced me with an upgrade and he was good and helpful. 5 stars
Rosa - Lubbock, TX Review Date: 1/23/2019
Rosa - Lubbock, TX Review Date: 1/23/2019
Chris reassured my confidence that you deserve more time to get things in order. He gave me some good information and seemed to be on his A-Game. I like that he was very personal, very knowledgeable and very confident that he could achieve what I wanted.
Donald - Covington, LA Review Date: 1/23/2019
Donald - Covington, LA Review Date: 1/23/2019
It was really good working with Adrian. He is really friendly and helpful and went above and beyond!
Kurt - Tyler, TX Review Date: 1/23/2019
Kurt - Tyler, TX Review Date: 1/23/2019
Julie was wonderful and sensitive all the way! I couldn't have been happier. She was professional and made me feel uniquely appreciated. She helped me pick the best words to target my needs.
Basil - Ridgefield, CT Review Date: 1/23/2019
Basil - Ridgefield, CT Review Date: 1/23/2019
I think it was excellent! Sasha was very informative and walked me through the website changes and set up. It was a pretty good phone call.
Errol - Claremont, NH Review Date: 1/22/2019
Errol - Claremont, NH Review Date: 1/22/2019
Juan cleaned up some things, added some things, changed some things and added local maps optimization with no extra fee! He was helpful and knew what he was talking about. Juan did a great job
Sean - Elyria, OH Review Date: 1/22/2019
Sean - Elyria, OH Review Date: 1/22/2019
It was short so that was good! I got the codes for the web page and I like that Kaela was so considerate of my time.
Kathryn - Martinsville, IN Review Date: 1/22/2019
Kathryn - Martinsville, IN Review Date: 1/22/2019
Everything was great! Beatrice helped me with everything that you have to offer! She was great and very helpful.
Sean - Philadelphia, PA Review Date: 1/22/2019
Sean - Philadelphia, PA Review Date: 1/22/2019
It was good and Chris was able to help. I like him! He is pretty good to work with!
Michael - Houston, TX Review Date: 1/22/2019
Michael - Houston, TX Review Date: 1/22/2019
Good call with Chris. We went over all the Farmers insurance advertisement and the eGumball advertisement. Chris explained everything very well and went in depth with the services.
Tim - Enid, OK Review Date: 1/22/2019
Tim - Enid, OK Review Date: 1/22/2019
I needed help with the keywords, our new address, and map. He made it absolutely easy! We had a good chat and he was friendly and easy to talk to.
Johnathan - Hermitage, TN Review Date: 1/22/2019
Johnathan - Hermitage, TN Review Date: 1/22/2019
Julie got all the information to get the ball rolling with the advertisement. She set up my website information and got the authorization numbers for me. She was very nice and very helpful.
Kevin - Valdosta, GA Review Date: 1/22/2019
Kevin - Valdosta, GA Review Date: 1/22/2019
Beatrice was sweet and the most beautiful! She helped me with the website and populated all the things I needed. She understood me and was very good.
Dr. - Crown Point, IN Review Date: 1/22/2019
Dr. - Crown Point, IN Review Date: 1/22/2019
Chris was able to guide me in filling out my information on my portal and also updated my Google listing page. He also helped me upload images. I liked that I got through to someone right away and to have someone answer all of my questions was awesome!
Marilena - Chester, CT Review Date: 1/22/2019
Marilena - Chester, CT Review Date: 1/22/2019
Thank you, Riyad for being helpful and for making sure that all my information was accurate!
Patrick - Mt. Pleasant, SC Review Date: 1/22/2019
Patrick - Mt. Pleasant, SC Review Date: 1/22/2019
Riyad was very helpful and went above and beyond. He was the first person that I talked to and he really helped me!
AJ - North Palm Beach, FL Review Date: 1/22/2019
AJ - North Palm Beach, FL Review Date: 1/22/2019
Anwar did an awesome job! He listened to me and paid attention and took the right action because he was listening. He represents eGumball well and I like that he was very attentive.
Michael - Bellingham, MA Review Date: 1/21/2019
Michael - Bellingham, MA Review Date: 1/21/2019
Thank you Chris for getting everything situated with the account. You were respectful and got everything resolved. Good call!
James - Fishkill, NY Review Date: 1/21/2019
James - Fishkill, NY Review Date: 1/21/2019
Brandon was great! He answered a lot of questions about what I have and was able to work through some of our issues. It helped that we saw the process and we accomplished quite a bit. Thanks, Brandon
Cindy - Glenville, WV Review Date: 1/18/2019
Cindy - Glenville, WV Review Date: 1/18/2019
Chris was finally able to resolve a situation. He listened to me and heard what I was saying. Chris was able to see where the misunderstanding was and explained it all to me. He is definitely 5 stars
Rhonda - Pompano Beach, FL Review Date: 1/18/2019
Rhonda - Pompano Beach, FL Review Date: 1/18/2019
It was good working with Kaela. She made me feel comfortable because everything is new to me. This is a lot of information to take in and she was helpful.
Liza - La Palma, CA Review Date: 1/18/2019
Liza - La Palma, CA Review Date: 1/18/2019
eGumball's service helped me get the things I needed to be done.
Chris did an amazing job. He was very kind and considerate and did everything to give me what I needed.
Sara - Dallas, TX Review Date: 1/18/2019
Sara - Dallas, TX Review Date: 1/18/2019
Very good very good. Amy set things up for me and is getting everything ready to go. She was very nice and very helpful.
Tom - Gaithersburg, MD Review Date: 1/18/2019
Tom - Gaithersburg, MD Review Date: 1/18/2019
I am new to this and I don't know how this works, to be honest, but Julie took care of me! She helped me with Apple, Bing and picking out my top 5 keywords.
Brian - Crystal River, FL Review Date: 1/18/2019
Brian - Crystal River, FL Review Date: 1/18/2019
I was really pleased when we got it all done! As far as I know, everything is great! Julie seemed to earn a 5 out of 5 stars . Thank you.
Joe - Clarkson, KY Review Date: 1/18/2019
Joe - Clarkson, KY Review Date: 1/18/2019
eGumball accomplished what it needed to accomplish, and they got my name higher online. Eddie was personable and helped make the process go quick and easy.
Brad - Canonsburg, PA Review Date: 1/18/2019
Brad - Canonsburg, PA Review Date: 1/18/2019
I appreciate Chris way more than any other rep that I have worked with. Within 3 min of talking to Chris, He was able to resolve my issues. Chris was really helpful
Jewell - Ormond Beach, Fl Review Date: 1/18/2019
Jewell - Ormond Beach, Fl Review Date: 1/18/2019
Very good so far! Sasha walked me through everything that needed to be set up today and she was quick and concise.
Michael - Stony Brook, NY Review Date: 1/17/2019
Michael - Stony Brook, NY Review Date: 1/17/2019
Kaela was able to catch a mistake and fix it right away. She helped me verify my information and set me up on Apple maps and was very pleasant to work with.
Sandy - Venice, FL Review Date: 1/17/2019
Sandy - Venice, FL Review Date: 1/17/2019
Let me tell you something, Melissa is a diamond! She helped me tremendously on different things and was so willing to help me with anything. If I can't do it, Melissa will do it. Give her a raise for making things easy for me.
Mike - Oak Grove, AR Review Date: 1/17/2019
Mike - Oak Grove, AR Review Date: 1/17/2019
It makes perfect sense! I like what you guys are doing and this looks good! I like that you guys are right on top of things and I like the way things are looking. I have learned a lot so far! I am a big customer service guy and you guys are good! Jason my rep is 5 stars. I like that he said, " the more I know about your business the better" :)
Tom - Boston, MA Review Date: 1/17/2019
Tom - Boston, MA Review Date: 1/17/2019
It was very nice, very helpful, and very pleasant. Finally, we are getting our advertisement done for my husband. I was surprised it didn't take a long time, I liked that.
5/5
Kim - Bristol, VA Review Date: 1/17/2019
Kim - Bristol, VA Review Date: 1/17/2019
We were setting up our phone codes for Google, Microsoft Bing and it was prompt and very helpful.
Arjun - Ancaster, ON Review Date: 1/17/2019
Arjun - Ancaster, ON Review Date: 1/17/2019
Chris was easy to talk to. He was to the point and helpful. He answered a lot of questions and gave me some good pointers on some of our other listings.
Stephanie - Mankato, MN Review Date: 1/17/2019
Stephanie - Mankato, MN Review Date: 1/17/2019
Kaela helped me add a picture, remove another one and tagged my location better! She was very good and very helpful
Vicki - Macon, GA Review Date: 1/17/2019
Vicki - Macon, GA Review Date: 1/17/2019
We are getting to the bottom of this and Chris made effort to make sure this will work! He was good and he is doing his best to get into my Google Gmail to enhance my listing.
John - Oakdale, MN Review Date: 1/17/2019
John - Oakdale, MN Review Date: 1/17/2019
Melissa was wonderful, she was perfect and helped us get access to Google to get us noticed on there.
Chris - Southern Pines, NC Review Date: 1/17/2019
Chris - Southern Pines, NC Review Date: 1/17/2019
It was amazing working with Chris. He was very willing to make me happy with whatever it was. Thank You!
Shannon - Succasunna, NJ Review Date: 1/16/2019
Shannon - Succasunna, NJ Review Date: 1/16/2019
Sasha is very good and a very nice person to work with. We set up our main site today and she walked me through it. We got some ideas, made updates and she was very helpful.
Bob - Kalamazoo, MI Review Date: 1/16/2019
Bob - Kalamazoo, MI Review Date: 1/16/2019
Kaela was helping me get codes and keywords today. She was very nice and very knowledgeable.
Dorothy - Ware Shoals, SC Review Date: 1/16/2019
Dorothy - Ware Shoals, SC Review Date: 1/16/2019
Mellissa was knowledgeable and addressed my inquiries appropriately. The call went very well and she was helpful in setting up my account and service.
Francis - Dubuque, IA Review Date: 1/16/2019
Francis - Dubuque, IA Review Date: 1/16/2019
Jose was a pleasure to work with! He was patient and walked me through the process. Give him a raise!! Happy New Year!!
Lisa - Mint Hill, NC Review Date: 1/16/2019
Lisa - Mint Hill, NC Review Date: 1/16/2019
I was calling to cancel, but after talking to Chris, He made me see some value and was able to reduce my cost. Our call was very good and he was very friendly.
Garnet - Peterborough, ON Review Date: 1/16/2019
Garnet - Peterborough, ON Review Date: 1/16/2019
Kaela was able to help me get started on my Apple and Google listing and it all went great. She was also very very nice.
Kaleb - Odessa, TX Review Date: 1/16/2019
Kaleb - Odessa, TX Review Date: 1/16/2019
Thank you Amy for taking care of the things that needed to be taken care of today. You were very nice, polite and pleasant to work with.
Ryan - The Villages, Fl Review Date: 1/16/2019
Ryan - The Villages, Fl Review Date: 1/16/2019
I love that they follow up with me without me having to call in. Mellissa helped me with my keywords and got everything going.
Chuck - Missoula, MT Review Date: 1/16/2019
Chuck - Missoula, MT Review Date: 1/16/2019
It was wonderful working with Kaela. She was very friendly and easy to talk to. She was knowledgeable about the subject that I was talking about and she was able to get us our Apple, Bing, and Google listings confirmed.
Michael - East Longmeadow, MA Review Date: 1/16/2019
Michael - East Longmeadow, MA Review Date: 1/16/2019
We set up the Google website and Google stuff for our advertising and Sasha was very helpful with everything.
Naim - Joliet, IL Review Date: 1/16/2019
Naim - Joliet, IL Review Date: 1/16/2019
Brandon was very helpful, he is a smart guy and our conversation went wonderfully! Brandon did a nice follow up hello and showed me that he cared and explained what you guys do and it was nice.
Bob - Dunedin, FL Review Date: 1/16/2019
Bob - Dunedin, FL Review Date: 1/16/2019
It was good and easy activating our Google account, Apple maps and Microsoft. Everything was great!
Vivi - Chicago, IL Review Date: 1/15/2019
Vivi - Chicago, IL Review Date: 1/15/2019
Everything seemed to work out fine. It was great working with Jonathan and I liked that he was able to answer all my questions
Harold - San Diego, Ca Review Date: 1/15/2019
Harold - San Diego, Ca Review Date: 1/15/2019
Nothing short of fantastic! Chris was AWESOME! He was patient, professional and direct to the point. It was contrary to my yelp experience. Chris was absolutely a gentleman and he was a contented professional.
Randy - Inver Grove Heights, MN Review Date: 1/15/2019
Randy - Inver Grove Heights, MN Review Date: 1/15/2019
Melissa was very timely first of all and she thought of us while we were thinking of her. It was like ESP or something! She was very helpful and very professional. Our call with her was excellent.
Ed - Decatur, AL Review Date: 1/15/2019
Ed - Decatur, AL Review Date: 1/15/2019
I really didn't know what I was getting until I worked with Juan. He definitely cleared everything up for me and gave me all the information I needed. I didn't know I had so much and now I understand it all.
Debbie - Poughkeepsie, NY Review Date: 1/15/2019
Debbie - Poughkeepsie, NY Review Date: 1/15/2019
Beatrice was very helpful and patient, which is really nice. We went through all the descriptions together and she showed me how to navigate that page. I think she is swell!
Jim - Kingston, NJ Review Date: 1/15/2019
Jim - Kingston, NJ Review Date: 1/15/2019
Juan is helping me optimize my account and gave me an upgrade and he didn't charge me more! He gave me some helpful tips that I will implement, which is nice. It was all great.
Lonnie - Kennett Square, PA Review Date: 1/15/2019
Lonnie - Kennett Square, PA Review Date: 1/15/2019
Very good, very nice and helpful with everything that I was concerned about! I am excited about this move and I am excited that I am working with you guys!
Mohammed - Houston, TX Review Date: 1/15/2019
Mohammed - Houston, TX Review Date: 1/15/2019
My call with Jason was informative. Jason was helpful and he made me feel comfortable working with him.
Lloyd - Hawthorne, NY Review Date: 1/14/2019
Lloyd - Hawthorne, NY Review Date: 1/14/2019
Awesome! Amy gave me five keywords and two pin numbers for Bing and Apple. She was very professional, personable and was not like a robot. Thank you
Randy - Baltimore, MD Review Date: 1/14/2019
Randy - Baltimore, MD Review Date: 1/14/2019
Great call with Mellissa. She helped me on my account and was very friendly and very helpful!
Carla - Spring, TX Review Date: 1/14/2019
Carla - Spring, TX Review Date: 1/14/2019
Chris is the best! I gave you guys a chance to handle my business and he was able to help me get my business broader in the searches.
Ansah - Woodbridge, VA Review Date: 1/14/2019
Ansah - Woodbridge, VA Review Date: 1/14/2019
Thank you Mellissa for moving my account forward in the process. You really helped me in the areas I needed help with and you were very attentive and helpful. It was great!
Johnny - Houston, TX Review Date: 1/14/2019
Johnny - Houston, TX Review Date: 1/14/2019
Chris helped me with pretty much everything. I called him about coverage with the different counties and how my Ad would appear and he was very friendly and had a good sense of humor. Chris got me Apple too!
Steve - Framingham, MA Review Date: 1/14/2019
Steve - Framingham, MA Review Date: 1/14/2019
Being helpful is all I really needed and Jason did just that. He was very polite and made sure everything is going well on my account.
Trey - Bardstown, KY Review Date: 1/14/2019
Trey - Bardstown, KY Review Date: 1/14/2019
My call went well with Amy. She helped me verify my Bing, Apple maps and was very nice, helpful and pretty prompt.
Nick - Conway, AR Review Date: 1/14/2019
Nick - Conway, AR Review Date: 1/14/2019
Chris has set up my account to resume in August. He is great and really easy to talk to. I am glad that Chris called me as it was a pleasure working with him and I liked that he listened.
Allen - Newtown, PA Review Date: 1/11/2019
Allen - Newtown, PA Review Date: 1/11/2019
Good call with Juan. He was optimizing my website to get it higher up in the rankings. He went right to the chase and that was good. I was very pleased! He did a really good job.
Rick - Greenville, NC Review Date: 1/11/2019
Rick - Greenville, NC Review Date: 1/11/2019
5 stars absolutely! Chris is building me on everything and did a tremendous job! Everything he gave me was good!
Blake - Grand Island, NE Review Date: 1/11/2019
Blake - Grand Island, NE Review Date: 1/11/2019
I just wanted to let you know that my experience with Adrian was so wonderful. He seemed to give me a lot of good tips and I am literally going to do everything he told me to do. 5 stars, wonderful customer service.
Ben - Spring Hill, FL Review Date: 1/11/2019
Ben - Spring Hill, FL Review Date: 1/11/2019
Chris helped me out and addressed my issues. Our call was very positive and went extremely well. You guys are super professional!
S. Sahdev - Brampton, ON Review Date: 1/11/2019
S. Sahdev - Brampton, ON Review Date: 1/11/2019
It was fabulous working with Mellissa! She was extremely helpful and accommodating.
Jill - Omaha, NE Review Date: 1/11/2019
Jill - Omaha, NE Review Date: 1/11/2019
Everything went pretty good on my call with Kaela. She helped me with codes on Google and Apple accounts and is putting me on the listings. She was pretty cool and nice!
Eddie - Linden, NJ Review Date: 1/10/2019
Eddie - Linden, NJ Review Date: 1/10/2019
Melissa walked me through the control panel and we went through all the steps together. She showed me how to add information and she was very nice and professional.
Tina - Lewisburg, WV Review Date: 1/10/2019
Tina - Lewisburg, WV Review Date: 1/10/2019
Thank you Anwar for helping me understand the site more. You were really knowledgeable and great
Penny - Sanford, NC Review Date: 1/10/2019
Penny - Sanford, NC Review Date: 1/10/2019
eGumball people are all good. I like the company and Chris my rep helped me get my website started back up again.
Steven - Stewartville, MN Review Date: 1/10/2019
Steven - Stewartville, MN Review Date: 1/10/2019
It was excellent. We all got on the same page very quickly. We got things approved and it was very smooth. I couldn't have asked for anything nicer. Thank you Amy
Peggy - Oregon, OH Review Date: 1/10/2019
Peggy - Oregon, OH Review Date: 1/10/2019
It was good to work with Riyad. He helped me with different things on my website , keywords and zip codes. It was good service
Bill - Raymond, NE Review Date: 1/10/2019
Bill - Raymond, NE Review Date: 1/10/2019
Chris was helping me update my business information as I recently moved to a new area. Chris seemed easy to talk to and I felt like he was really listening to me. He was very patient and everything was fine.
Melissa - Hollyridge, NC Review Date: 1/10/2019
Melissa - Hollyridge, NC Review Date: 1/10/2019
It was good working with Jonathan. He helped me get the business active on the Google website and he was straight with me about it.
LT - Montgomery, AL Review Date: 1/10/2019
LT - Montgomery, AL Review Date: 1/10/2019
Anwar helped me claim my Google page and he led me through it perfectly. He did a really good job on my account.
Bill - Blue Springs, MO Review Date: 1/10/2019
Bill - Blue Springs, MO Review Date: 1/10/2019
Melissa was very patient and helped me by putting all my information into the control panel. She was helpful
Robert - Dania Beach, Fl Review Date: 1/10/2019
Robert - Dania Beach, Fl Review Date: 1/10/2019
Chris is a pleasant person to deal with! He helped set up a website for me so that was good :)
Adonna - Grand Haven, MI Review Date: 1/9/2019
Adonna - Grand Haven, MI Review Date: 1/9/2019
Excellent job. Chris pretty much helped me with everything. I was glad to touch base with your marketing team today. Chris explained the top ten keywords that you would be running and offered me a social media package with a mobile friendly website. Chris gave me suggestions on things that I could do and I am looking forward to some savings on my search engine optimization. Chris really was doing a lot of foot work for my account and is going to clear a google business mistake I made years ago. He cracked opened the egg and showed me the chicken and I am feeling really good and really positive!
Ray - York, PA Review Date: 1/9/2019
Ray - York, PA Review Date: 1/9/2019
Very good. Sasha walked me through the eGumball site and media services. She was patient and nice to work with.
Rex - Arvada, Co Review Date: 1/9/2019
Rex - Arvada, Co Review Date: 1/9/2019
Very good customer service with Anwar ! I was ready to cancel but after speaking with Anwar, he offered me different services . He was very understanding and nice . 5 Stars
Terri - North Smithfield, RI Review Date: 1/9/2019
Terri - North Smithfield, RI Review Date: 1/9/2019
Chris was wonderful and did a good job on my account. Thank you. Everything is good!
Mohamed - Katy, TX Review Date: 1/9/2019
Mohamed - Katy, TX Review Date: 1/9/2019
Amy was pretty efficient , professional and friendly. She was great and helped me with the Apple ID and the Bing code.
David - Charlotte, NC Review Date: 1/9/2019
David - Charlotte, NC Review Date: 1/9/2019
Chris assisted me with the service areas in the system. He gave me options which I liked and seemed like he really wanted to get the most accomplished. Thank you Chris for taking the appropriate action with the process of my smooth set up.
Andrea - Moyock, NC Review Date: 1/9/2019
Andrea - Moyock, NC Review Date: 1/9/2019
Mellissa is helping me verify everything for you guys to manage my listings so I am easier to find online. She was friendly and explained anything that I had questions on. Thank you Mellissa
Brandon - Anadarko, OK Review Date: 1/8/2019
Brandon - Anadarko, OK Review Date: 1/8/2019
What a help Chris was! The call went better than I expected! Chris came up with a plan that I could follow and lowered the price. He is getting my stuff out there!
Bill - Oakdale, CT Review Date: 1/8/2019
Bill - Oakdale, CT Review Date: 1/8/2019
Riyad was very patient, informative and very helpful. He helped enhance my listing and he looked at my site and added things to the back office.
Jim - Cedar Hill, TX Review Date: 1/8/2019
Jim - Cedar Hill, TX Review Date: 1/8/2019
I do want to tell you that we did enjoy the eGumball service. It did get us customers and the thing that impressed me the most was how well Eddie handled my account. He was very pleasant and said " "what can we do to help you" and "i''ll take care of it". I was very impressed and everybody at eGumball was nice the whole time. It was good customer service and we will recommend you to anybody!
Margaret - Lafayette, IN Review Date: 1/8/2019
Margaret - Lafayette, IN Review Date: 1/8/2019
Excellent! Chris is fun to talk to and is very helpful. He got me to the website and put me on Apple sites . Chris and Jeanie will help me with my wording as well :)
Michael - Richmond, VA Review Date: 1/8/2019
Michael - Richmond, VA Review Date: 1/8/2019
Mellissa was very kind, very efficient and very thorough. She did a good job ! You have a good employee and she helped me with one of my biggest concerns which was hiding my address as I am operating out of my house. Mellissa was instrumental in helping me with that issue.
Dean - Siloam Springs, AR Review Date: 1/8/2019
Dean - Siloam Springs, AR Review Date: 1/8/2019
Chris was helping me with keywords that they are going to add to eGumball so people can reach me better. Everything was perfect.
Angelo - Johnston, RI Review Date: 1/8/2019
Angelo - Johnston, RI Review Date: 1/8/2019
I am good with it! Juan was helpful about everything and walked me through everything. He did a good job walking me through the dashboard.
Igor - Oak Park, MI Review Date: 1/8/2019
Igor - Oak Park, MI Review Date: 1/8/2019
Chris is good and gave me a lot of information. He helped me fill in the control panel with my information which helped a lot! He was patient too.
Trini - San Marcos, TX Review Date: 1/7/2019
Trini - San Marcos, TX Review Date: 1/7/2019
Brandon is wonderful, well spoken and did his job very well! I am old school so he had to train me and he was very good.We went over a lot of stuff and it was helpful.
Timothy - Phoenix, AZ Review Date: 1/7/2019
Timothy - Phoenix, AZ Review Date: 1/7/2019
Everything was gorgeously wonderful! Sasha is very patient and knows her job very well! She has beautiful customer service.
Michael - Springfield, Il Review Date: 1/7/2019
Michael - Springfield, Il Review Date: 1/7/2019
Thank you Amy for improving my web presence and for being very patient and professional.
William - Greenwood Village, CO Review Date: 1/7/2019
William - Greenwood Village, CO Review Date: 1/7/2019
Great customer service! Melissa went over everything with me and got me up to par! We are looking forward to seeing this work! I would absolutely rate Melissa's customer service a 5 !
Gary - Prairieville, LA Review Date: 1/7/2019
Gary - Prairieville, LA Review Date: 1/7/2019
Chris did great walking me through some of the "why's" and the "what it was". He upgraded my service and helped me with my descriptions.
Joanna - Temple, TX Review Date: 1/7/2019
Joanna - Temple, TX Review Date: 1/7/2019
Riyad got everything fixed and corrected. He changed the pictures on my account and stayed with it until it got done!
Faye - Boise, ID Review Date: 1/7/2019
Faye - Boise, ID Review Date: 1/7/2019
Chris is a pleasant person to deal with! He helped set up a website for me so that was good :)
Adonna - Grand Haven, MI Review Date: 1/7/2019
Adonna - Grand Haven, MI Review Date: 1/7/2019
Very good so far! Sasha walked me through everything that needed to be set up today and she was quick and concise.
Michael - Stony Brook, NY Review Date: 1/7/2019
Michael - Stony Brook, NY Review Date: 1/7/2019
Sasha did a good job helping me with my website and the set up of my website. Thank you Sasha
Nadege - Cape Coral, Fl Review Date: 1/4/2019
Nadege - Cape Coral, Fl Review Date: 1/4/2019
Kaela was very pleasant and so easy to talk to! She actualized my codes per Apple and Microsoft today. I am very happy so far with everything that is going on with eGumball.
Raymond - Peru, Il Review Date: 1/4/2019
Raymond - Peru, Il Review Date: 1/4/2019
Kaela was informative and got what needed to be done! I was happy with the mere fact that Kaela stayed on the line and walked me through the process instead of just giving me instructions.
Dijon - Decatur, Ga Review Date: 1/4/2019
Dijon - Decatur, Ga Review Date: 1/4/2019
It was good to work with Chris today. He was able to log us in and went through everything. He was very helpful , very courteous and kind.
Melissa - Deltona, Fl Review Date: 1/4/2019
Melissa - Deltona, Fl Review Date: 1/4/2019
Kaela seemed to be genuinely concerned about my account. I was pleased with her diligence and call backs which is telling me that you guys are doing what you say your going to do. This is very positive in my book! Outstanding customer service
Chris - Remlap, AL Review Date: 1/4/2019
Chris - Remlap, AL Review Date: 1/4/2019
Juan was very very nice and is wonderful! He did an excellent job and asked me a lot of things which cleared up more and more other things. He did a very good job. I am very happy with eGumball.
Chaivaiv - San Jose, Ca Review Date: 1/4/2019
Chaivaiv - San Jose, Ca Review Date: 1/4/2019
La senorita que me ayudo fue excelente! Todo estuvo muy bien !
Miguel - Hidalgo, TX Review Date: 1/4/2019
Miguel - Hidalgo, TX Review Date: 1/4/2019
Chris was good and was helpful! He gave me information on the service I am getting and he offered help beyond this phone call! Thank you Chris for helping me, and offering to help me on any future issues I have.
Michael - White Plains, NY Review Date: 1/4/2019
Michael - White Plains, NY Review Date: 1/4/2019
Chris and I had a lengthy call and he explained and worked things out for me. His demeanor was good and I'd rate him 5 stars.
Dr. Edward - Phoenix, AZ Review Date: 1/3/2019
Dr. Edward - Phoenix, AZ Review Date: 1/3/2019
Sasha explained things in great detail. I liked how she explained how to use the portal and took her time to explain one thing at a time. She was a really great representative to work with and very helpful.
Jazmin - Mesa, AZ Review Date: 1/3/2019
Jazmin - Mesa, AZ Review Date: 1/3/2019
Sasha did a good job helping me with my website and the set up of my website. Thank you Sasha
Nadege - Cape Coral, Fl Review Date: 1/3/2019
Nadege - Cape Coral, Fl Review Date: 1/3/2019
Heather seemed like she got everything set up so it's taken care of with the appropriate team and she made sure that everything was already done before I got back on the phone .
5 stars
Amanda - Greencastle, IN Review Date: 1/3/2019
Amanda - Greencastle, IN Review Date: 1/3/2019
Thank you Juan for making things easier and sending me a link so my happy customers could leave my business a review. Good customer service
Laurie - Austin, TX Review Date: 1/3/2019
Laurie - Austin, TX Review Date: 1/3/2019
Jeanie is very helpful and helped me add information to my control panel that I had forgotten to add myself. Thank you Jeanie
Lon - Arnold, MD Review Date: 1/3/2019
Lon - Arnold, MD Review Date: 1/3/2019
Juan was very patient, very helpful and knowledgeable. He gave me a better understanding of what I had since this is my first time handling this side of the business. Thank You
Gail - Vernon Hills, Il Review Date: 1/3/2019
Gail - Vernon Hills, Il Review Date: 1/3/2019
Anwar was helpful and had good things to say about what he saw about our company growth. Thank you Anwar
Angela - Huntsville, Al Review Date: 1/3/2019
Angela - Huntsville, Al Review Date: 1/3/2019
Riyad was able to answer all my questions, got me reactivated and we are progressing on! He was very helpful.
Mark - Memphis, TX Review Date: 1/3/2019
Mark - Memphis, TX Review Date: 1/3/2019
Sasha was very friendly and very helpful. She was going over my services and zip codes and it was great.
Chris - West Monroe, LA Review Date: 1/3/2019
Chris - West Monroe, LA Review Date: 1/3/2019
It was good working with Chris today. He is very personable and did a great job getting me logged into my account.
Scott - Murfreesboro, TN Review Date: 1/2/2019
Scott - Murfreesboro, TN Review Date: 1/2/2019
I didn't know what we were using with eGumball and Chris explained it all! He answered all my questions and everything was all fine
Gary - New York, NY Review Date: 1/2/2019
Gary - New York, NY Review Date: 1/2/2019
It was excellent to work with Chris . He was very helpful with updating my passwords for my social media log in. Chris helped me also go over the description of our services and gave me some good feedback . He was very helpful! 5 stars
Fadumo - Toronto, ON Review Date: 1/2/2019
Fadumo - Toronto, ON Review Date: 1/2/2019
Great customer service. Chris helped me change a few things on my website and is pretty good at handling all my stuff. I'd rate him 6 stars!
Donald - Port Richey, FL Review Date: 1/2/2019
Donald - Port Richey, FL Review Date: 1/2/2019
Sasha was very informative! She answered all the questions I had in a very knowledgeable way. She even helped me with things I could not think of. She was very very helpful!
Henry - Arlington, TX Review Date: 1/2/2019
Henry - Arlington, TX Review Date: 1/2/2019
Very good! Chris got my Google verification number and I liked how he is going to promote my business !
Rod - Grand Junction, CO Review Date: 12/28/2018
Rod - Grand Junction, CO Review Date: 12/28/2018
Great customer service and everything was fine. Chris helped me with my hours of operation and a nice follow up call
Chris - Mustang, OK Review Date: 12/28/2018
Chris - Mustang, OK Review Date: 12/28/2018
Helpful, friendly and great customer service. Chris helped me with a few different things with my Google listing and helped me with my coupon. He helped me change some of the prices around for me too!
Michael - Jacksonville Beach, FL Review Date: 12/28/2018
Michael - Jacksonville Beach, FL Review Date: 12/28/2018
Saul is helping us with the website. He is polite and thorough to work with and I'd give him a 10!
Connie - Roseville, MI Review Date: 12/28/2018
Connie - Roseville, MI Review Date: 12/28/2018
My call with Anwar went very well and productive. He was very polite and understanding and was working hard to answer all my questions.
Dave - Macedonia, IA Review Date: 12/28/2018
Dave - Macedonia, IA Review Date: 12/28/2018
Thank you Chris for being good, helpful and informative. You did good trying to reach me out to different customer areas. You really helped me out!
Steve - St.Louis, MO Review Date: 12/28/2018
Steve - St.Louis, MO Review Date: 12/28/2018
Larrisa was friendly and everything went great! Larrisa will also be following up with me next week to review my account. She moved the account forward and did well explaining the service.
Maruf - Dunwoody, GA Review Date: 12/28/2018
Maruf - Dunwoody, GA Review Date: 12/28/2018
Wonderful experience. Jeanie was very thorough , nice and very capable. I enjoyed our conversation as she explained everything went went through all the details. Jeanie even had ideas and suggestions that helped me clarify some things! She was very good and everyone that I have worked with at eGumball has been exceptional. Awesome work at eGumball!
Laura - Santa Ana, CA Review Date: 12/28/2018
Laura - Santa Ana, CA Review Date: 12/28/2018
Jose went through the control panel and he was able to follow me and stay with me. I like that he did not go to fast and was able to pause and listen when I had questions. Jose was very good at listening! His listening skills were very good
Deborah - Springfield, MO Review Date: 12/27/2018
Deborah - Springfield, MO Review Date: 12/27/2018
It was great ! We are getting everything started with the process of eGumball . Kaela got an access code from Apple and my Google my business account. She seemed to be real pleasant and real informative.
Cedric - Shreveport, LA Review Date: 12/27/2018
Cedric - Shreveport, LA Review Date: 12/27/2018
Kaela was very helpful and provided a five star service! She verified my business information with Google, Apple and Bing. Kaela was very friendly and provided a professional service.
Sophia - Westborough, MA Review Date: 12/27/2018
Sophia - Westborough, MA Review Date: 12/27/2018
It was very good to work with Kaela. She helped me set up the verification of my phone number and location on the maps. She was very polite and courteous and that is HUGE and of course very helpful :)
Carolyn - Fort Worth, TX Review Date: 12/27/2018
Carolyn - Fort Worth, TX Review Date: 12/27/2018
Excellent ! Kaela was setting up the Apple and Bing verification and was very nice and straight to the point with everything! It all went smooth!
Oscar - Hialeah, Fl Review Date: 12/26/2018
Oscar - Hialeah, Fl Review Date: 12/26/2018
I am feeling pretty good after speaking with Chris. I am not cancelling now so that is good! Chris was real pleasant and told me some important things. I like that he was not pushy and that he explained everything.
Sinclair - Charleston, SC Review Date: 12/26/2018
Sinclair - Charleston, SC Review Date: 12/26/2018
Heather was very nice, extremely helpful and very patient with me. Thank you Heather !
Darcy - Flagler Beach, Fl Review Date: 12/21/2018
Darcy - Flagler Beach, Fl Review Date: 12/21/2018
eGumball is doing everything for us. Very fine so far so good! I have had no issues with eGumball! Chris gave me service and website information . Chris is very nice and courteous with his answers. We had a good quick chat !
Majid - Gaithersburg, MD Review Date: 12/21/2018
Majid - Gaithersburg, MD Review Date: 12/21/2018
It was great working with Jose. He is very thorough and did an amazing job presenting everything to us ! He also answered any questions we had!
Kaylee - Fort Myers, FL Review Date: 12/21/2018
Kaylee - Fort Myers, FL Review Date: 12/21/2018
Chris helped me understand a few things with my Google number and how to get higher up. Chris was friendly and I'd rate him 5 stars
Susan - Vernon Center, MN Review Date: 12/20/2018
Susan - Vernon Center, MN Review Date: 12/20/2018
It was helpful to work with Chris. I shared with him that I needed my old business building photo removed from the map and I needed to add new building photos. Chris walked me through how to add photos and was patient with me.
Sheila - Lebanon, MO Review Date: 12/20/2018
Sheila - Lebanon, MO Review Date: 12/20/2018
Chris is fantastic! We had given eGumball verification codes twice and our listing was not showing up. Today Chris put it right in for me and was gentle with me while I was trying to explain to him that I wanted to be online. Chris took his time to read the notes in front of him and was very very good.
Judy - Stuart, Fl Review Date: 12/20/2018
Judy - Stuart, Fl Review Date: 12/20/2018
Thank you Sasha for a really good phone call and for being really helpful. You went through every step clearly and did a good job going over my entire profile.
William - Bronx, NY Review Date: 12/20/2018
William - Bronx, NY Review Date: 12/20/2018
Everything was perfect! I was a previous client and wanted my domain name and Chris was looking after that. He was very cooperative and such a nice friendly person to work with. He had very good customer service and is very understanding and helpful .
Larry - Brantford, ON Review Date: 12/20/2018
Larry - Brantford, ON Review Date: 12/20/2018
Chris was the best and was able to fix things on my account! I give him a 10!
Eileeen - Live Oak, Fl Review Date: 12/20/2018
Eileeen - Live Oak, Fl Review Date: 12/20/2018
It was very good to work with Chris. I was going to actually cancel but Chris actually extended my contract. He really helped me and explained the service you really provide for me and explained well.
Sofia - Boston, MA Review Date: 12/20/2018
Sofia - Boston, MA Review Date: 12/20/2018
Kaela was very good .She took down my key phrases for what people would type in their search engine and was very friendly.
Tracy - Clovis, CA Review Date: 12/19/2018
Tracy - Clovis, CA Review Date: 12/19/2018
Chris made me feel like I have someone in my corner helping me and keeping me informed. He helped me update my profile and did very well on my account.
Daniel - Bismarck, ND Review Date: 12/19/2018
Daniel - Bismarck, ND Review Date: 12/19/2018
My call went unbelievably well! Heather is such a good girl! Don't ever think to loose her! She made my whole out look on life better! When heather came a long she helped me out so much and I finally understand what I am doing now. This isn't something that just goes online, this is money and this is my life and I am finally seeing it happen. Thank you so much for letting me work with her.
Terry - Antioch, IL Review Date: 12/19/2018
Terry - Antioch, IL Review Date: 12/19/2018
I have a much better understanding of what is going on because of Chris. I was not able to find myself on the search and Chris helped me find myself. Chris was persistent in getting to the bottom of things and that is what I needed!
Darrel - Okemos, MI Review Date: 12/19/2018
Darrel - Okemos, MI Review Date: 12/19/2018
Today I had the opportunity to speak with Heather and go over my website and account information. I find Heather to be a very beautiful person to deal with and I feel like she is a big asset to the company.
Luis - Bridgeport, CT Review Date: 12/19/2018
Luis - Bridgeport, CT Review Date: 12/19/2018
Very good customer service. It was pleasant to deal with Sasha . We went through updating keywords , media and services. I'd rate her 5 stars
Ben - O'Fallon, MO Review Date: 12/19/2018
Ben - O'Fallon, MO Review Date: 12/19/2018
Kaela is checking to make sure our connection with Apple and Google was working! She was so nice and efficient!
Gary - Thomasville, NC Review Date: 12/19/2018
Gary - Thomasville, NC Review Date: 12/19/2018
Kaela checked to make sure our connection with Apple and Google was working! She was so nice and efficient!
Gary - Thomasville, NC Review Date: 12/19/2018
Gary - Thomasville, NC Review Date: 12/19/2018
My call was excellent. Heather helped me with everything and with the stuff on my website. She was very informative and willing to help.
Josh - Fort Myers, Fl Review Date: 12/19/2018
Josh - Fort Myers, Fl Review Date: 12/19/2018
Chris is fantastic by the way and absolutely patient ! I am brand new to this arena and he walked me through the expectations. I was just trying to see how I can elevate my name and he helped me with that.
Bob - Richmond, VA Review Date: 12/18/2018
Bob - Richmond, VA Review Date: 12/18/2018
Amazing customer service! Pierina walked me through all the things that happened on the website and gave me some updates on where we were on the account.
Rameen - Maple, ON Review Date: 12/18/2018
Rameen - Maple, ON Review Date: 12/18/2018
I thought my call with Julie was very good. We did corrections and went over the codes from Google and verified Bing and Apple. We also went over all the address information and phone numbers to make sure it was all accurate. I thought Julie did such a good job. I even asked to work with her in the future in case I need to get in touch with someone again.
Dorothy - North Kansas City, Mo Review Date: 12/18/2018
Dorothy - North Kansas City, Mo Review Date: 12/18/2018
Saul went over the management console from the back end of your service and did a good job. He was very patient and polite!
Dave - Macedonia, IA Review Date: 12/18/2018
Dave - Macedonia, IA Review Date: 12/18/2018
Pierina was very helpful and went through all the different headings with me which was excellent. Thank you
Fadumo - Toronto, ON Review Date: 12/18/2018
Fadumo - Toronto, ON Review Date: 12/18/2018
Brandon was great and polite! He was helping me get set up with all the important information and all the good stuff on the site. He was great and really took his time and explained everything in detail.
Greg - Medford, OR Review Date: 12/18/2018
Greg - Medford, OR Review Date: 12/18/2018
We got Bing and Apple set up and we accessed my Google business. Kaela was informative and so easy to understand.
Tyler - Mesa, AZ Review Date: 12/18/2018
Tyler - Mesa, AZ Review Date: 12/18/2018
Jose went through the setup of all of our preferences. He explained the set up and was very polite .
Heather - Rochester Hills, MI Review Date: 12/18/2018
Heather - Rochester Hills, MI Review Date: 12/18/2018
Sasha was good and helped me get familiar with the web portal. She was very easy to talk to and work with. I like that she went at my pace.
John - Saratoga, Ca Review Date: 12/18/2018
John - Saratoga, Ca Review Date: 12/18/2018
Melissa did a great job and got everything up and running. She got all of our 15 places to be put online and made sure everything was correct.
Judy - Stuart, Fl Review Date: 12/18/2018
Judy - Stuart, Fl Review Date: 12/18/2018
Thank you Chris for helping me to get the coupons to work. We were having a hard time uploading coupons and Chris did it for me and he was friendly and very helpful.
Juanita - Eau Claire, WI Review Date: 12/18/2018
Juanita - Eau Claire, WI Review Date: 12/18/2018
Beautiful call with Kaela. She is fantastic and I think the call was satisfactory. She is so so nice to work with and is helping me promote my website.
Tina - Arlington Heights, IL Review Date: 12/18/2018
Tina - Arlington Heights, IL Review Date: 12/18/2018
Chris helped me add some cities onto our list for the optimization and everything was good and he was patient with me.
Larry - White Rock, BC Review Date: 12/18/2018
Larry - White Rock, BC Review Date: 12/18/2018
Perfect call with Sasha. She is a little angel and explained everything to me. We went through the whole website from the log in, the media and everything little thing.
William - Council Bluffs, IA Review Date: 12/18/2018
William - Council Bluffs, IA Review Date: 12/18/2018
Christa helped me with some optimization and it was very effective. Everything is good so far!
Jim - Cocoa Beach, Fl Review Date: 12/18/2018
Jim - Cocoa Beach, Fl Review Date: 12/18/2018
Chris was able to help me get my account going again and I like that he took control and answered my questions. I believe Chris got my account working again:)
Michael - Huber Heights, OH Review Date: 12/18/2018
Michael - Huber Heights, OH Review Date: 12/18/2018
Sasha is very good, very informative and seems like her description of her instructions on how to do things seem to be very straight forward. The control panel was also user friendly.
Will - Bluffton, SC Review Date: 12/18/2018
Will - Bluffton, SC Review Date: 12/18/2018
Everything went just like she told me it would go. Kaela set up everything and got me ready for the control panel . She set me up with Google and Apple and was very friendly .
Fred - Luling, TX Review Date: 12/18/2018
Fred - Luling, TX Review Date: 12/18/2018
Kaela was able to help me with any questions I had and helped me start the activation so that we could appear on Google. Good job
Martha - West Babylon, NY Review Date: 12/18/2018
Martha - West Babylon, NY Review Date: 12/18/2018
Sasha was very helpful and made everything make sense on the control panel. She did a great job !
Jeannie - Henderson, NC Review Date: 12/18/2018
Jeannie - Henderson, NC Review Date: 12/18/2018
Thank you for your help! Sasha was great and helped me get around my control panel and went over and above to help me. Sasha even showed me how my customers can leave me reviews on Google.
Gerald - Greensboro, NC Review Date: 12/18/2018
Gerald - Greensboro, NC Review Date: 12/18/2018
It was great to work with Kaela. She made it easy so I could understand . I had to verify my business so that eGumball can fix my major problem. Kaela was good, she was patient and got it done. I am all set:)
Michelle - Mystic, CT Review Date: 12/18/2018
Michelle - Mystic, CT Review Date: 12/18/2018
Very good call with Christa. I don't understand the tech part of things but Christa made sure I was getting what I was suppose to be getting. Thank You
Lawrence - Davie, FL Review Date: 12/14/2018
Lawrence - Davie, FL Review Date: 12/14/2018
Kaela was excellent and really very helpful . She walked me through everything very well.
Mike - Tuxedo Park, NY Review Date: 12/14/2018
Mike - Tuxedo Park, NY Review Date: 12/14/2018
Kaela was great, polite and patient! She was awesome and explained everything to me. For someone that doesn't know anything about this type of thing, as some things are hard to learn, Kaela made it a very easy enjoyable walk through of the process. Everyone at eGumball has been helpful and Kaela deserves recognition.
Anna - Adrian, MI Review Date: 12/14/2018
Anna - Adrian, MI Review Date: 12/14/2018
Good call with Sasha. She showed me where my dashboard is and how to edit things. I learned where I can go in and make changes for the things that are going to get published on other sites so that was helpful.
Rob - Chicago, IL Review Date: 12/14/2018
Rob - Chicago, IL Review Date: 12/14/2018
Sasha was very straight forward when setting up the dashboard and she gave me all the information that I needed. Call was very good!
Mike - Easton, MD Review Date: 12/14/2018
Mike - Easton, MD Review Date: 12/14/2018
We got all the basic information figured out today and it all went pretty smooth thanks to Kaela. Customer service is great!
Logan - Lansing, MI Review Date: 12/14/2018
Logan - Lansing, MI Review Date: 12/14/2018
Thank you Jose for explaining everything on my website and for showing me how to start the set up. Thank you for helping me put all of my information , for being pleasant and explaining things good. Your Spanish was good too ,which was helpful.
Maria - Laplace, LA Review Date: 12/14/2018
Maria - Laplace, LA Review Date: 12/14/2018
Wonderful! Sasha was able to get me inside the eGumball panel with my username and password. She showed me how to make updates on my own at anytime I want and everything went perfect.
Roy - Marietta, GA Review Date: 12/14/2018
Roy - Marietta, GA Review Date: 12/14/2018
We were just doing the first run of getting the website up and Pierina was very helpful. She was willing to make things work and I was pleased with her.
Stephen - Minneapolis, MN Review Date: 12/14/2018
Stephen - Minneapolis, MN Review Date: 12/14/2018
Kaela was very very helpful. She activated two of my new Google accounts and she was able to answer all my questions. I am happy she corrected things and I'd give her 5 stars.
Ernest - Yardley, PA Review Date: 12/14/2018
Ernest - Yardley, PA Review Date: 12/14/2018
Very professional! Larrisa added some features and supplied me a way to link my Pointy account to the web site. I would absolutely rate her 5 stars.
Guy - Bartlesville, OK Review Date: 12/14/2018
Guy - Bartlesville, OK Review Date: 12/14/2018
I signed up for another 6 months and Adrian was really great to work with. I like that he was persistent but laid back at the same time. He had a lot of patience while my computer was dead and had to wait for my computer to restart. Working with Adrian was great !
June - Milford, NH Review Date: 12/13/2018
June - Milford, NH Review Date: 12/13/2018
Anwar he is a prince, I enjoyed our conversation very much! He allayed my fears and soothed my ruffled feathers. He was very communicative, very apologetic and is such a nice man to work with! Anwar showed me what eGumball is actually doing for me and is going to keep in touch.
Matthew - Fort Worth, TX Review Date: 12/13/2018
Matthew - Fort Worth, TX Review Date: 12/13/2018
Working with Anwar was great today. He offered to help me and is working on getting me new clients and making my website more attractive.
Jessica - East Providence, RI Review Date: 12/13/2018
Jessica - East Providence, RI Review Date: 12/13/2018
I didn't know that Apple had a maps , so that was nice that Kaela set that up for me. She was friendly and was nice and also helped me set up the Google maps.
Daniel - East Dundee, IL Review Date: 12/13/2018
Daniel - East Dundee, IL Review Date: 12/13/2018
Christa did a great job locating and getting me into the dashboard. She was very patient and I'd definitely rate 5 stars
Clarence - Atlanta, GA Review Date: 12/13/2018
Clarence - Atlanta, GA Review Date: 12/13/2018
Kaela is getting us setup for our marketing and is very nice! She was very upfront and straight to the point from the beginning so that was great.
Madison - Port Aransas, TX Review Date: 12/13/2018
Madison - Port Aransas, TX Review Date: 12/13/2018
Alex was very helpful in setting up my account and getting the ball rolling. Yes I would definitely rate her a 5+.
Clint - Phenix City, AL Review Date: 12/13/2018
Clint - Phenix City, AL Review Date: 12/13/2018
Melissa was helpful and was more than happy to answer questions I had. She made the process brief , quick and that's just how I like it. It was easy with no confusion.
Austin - Hudson, NH Review Date: 12/13/2018
Austin - Hudson, NH Review Date: 12/13/2018
Perfect and very pleasant to talk to Kaela who is very knowledgeable. She got the Google number to set me up with Google my business and got my business set up with Apple.
Robert - Lowell, OH Review Date: 12/13/2018
Robert - Lowell, OH Review Date: 12/13/2018
Thank you Chris for getting my domain name setup so that I could get ownership. You were polite, informative and did a great job on my account.
Lagenia - Columbus, GA Review Date: 12/13/2018
Lagenia - Columbus, GA Review Date: 12/13/2018
Chris actually guided me through the service and was so easy to talk to. He really tries to work for your company which makes him a good employee. Thank you Chris
Francisco - Washington Crossing, PA Review Date: 12/13/2018
Francisco - Washington Crossing, PA Review Date: 12/13/2018
Everything went good. I had some questions on where I was and how to improve my position. She was very helpful and I give her a 5
Shawn - Kansas City, KS Review Date: 12/12/2018
Shawn - Kansas City, KS Review Date: 12/12/2018
Awesome customer service. This guy is on top of his job! I am glad you guys have him. He is an asset to your company and I'd rate him 5 stars all across the board. 5 stars for communication, knowledge and patience.
Kurt - Norfolk, VA Review Date: 12/12/2018
Kurt - Norfolk, VA Review Date: 12/12/2018
Chris is working better with me more than any other rep. He really really worked with us and really helped me. Chris never put me on hold and he is 5 stars.
Eddie - Brighton, CO Review Date: 12/12/2018
Eddie - Brighton, CO Review Date: 12/12/2018
Excellent,the call was very good! We came up with a Christmas promotion ad today. Pierina helped me with the saying which is a Christmas thank you to our customers and our stewardship which is important to everything in life.I was so glad to hear from her! I like how everybody has been very good. I am just a one man show and I really appreciate all you do! Everyone all along has been very nice!
Jeffrey - Greencastle, PA Review Date: 12/12/2018
Jeffrey - Greencastle, PA Review Date: 12/12/2018
Excellent call with Melissa! She helped me with all the dashboard updates and changes! I really like the response time and the live walk through's I get is great! 5 stars!
Robert - Las Vegas, NV Review Date: 12/12/2018
Robert - Las Vegas, NV Review Date: 12/12/2018
Julie was fabulous! She did the codes where they call you and tell me about the keywords. She was very sweet and helped me with the pretty simple stuff, so thank you.
Cathy - Santa Fe, NM Review Date: 12/12/2018
Cathy - Santa Fe, NM Review Date: 12/12/2018
We got a lot accomplished and Melissa was very helpful and patient. She helped me finish up our dashboard and I appreciate that. Smooth process!
Jeff - Battle Creek, MI Review Date: 12/12/2018
Jeff - Battle Creek, MI Review Date: 12/12/2018
Thank you Heather for getting stuff cleaned up for both of my locations and for explaining to me how the clicks are showing up. You were great!
Randall - Ann Arbor, MI Review Date: 12/12/2018
Randall - Ann Arbor, MI Review Date: 12/12/2018
I really appreciate Pierina! I felt that she was concerned about what my call was about and she had my best interest at heart! She is great to work with and gave me some really great information.
Diane - Whitehall, PA Review Date: 12/12/2018
Diane - Whitehall, PA Review Date: 12/12/2018
Lynne got everything set up for me since I hadn't set up the account. She was friendly , patient and had good customer service! Thank you Lynne
Regina - Bell Buckle, TX Review Date: 12/12/2018
Regina - Bell Buckle, TX Review Date: 12/12/2018
Kaela was very good ! Excellent! She was able to assist me in straightening our my Apple account and my Bing account. I was impressed with Kaela when she called me back 7 times when her phone system went down.
Kent - Inglewood, CA Review Date: 12/12/2018
Kent - Inglewood, CA Review Date: 12/12/2018
Chris went to bat for me and was excellent to work with. He was helpful and was working with me which was nice. Chris did his best and tried to make something work. Thanks Chris
Robert - Las Vegas, NV Review Date: 12/12/2018
Robert - Las Vegas, NV Review Date: 12/12/2018
Jose was very helpful! Being a new customer to eGumball, Jose gave me a crash course of my dashboard. He showed me how to maneuver through each tab and showed me how to upload and update.
Bryan - Pensacola, Fl Review Date: 12/11/2018
Bryan - Pensacola, Fl Review Date: 12/11/2018
Julie is really good and helped me apply the code set up for eGumball. She got everything done and was able to call me back a couple of times to help.
Kim - Peachtree City, GA Review Date: 12/11/2018
Kim - Peachtree City, GA Review Date: 12/11/2018
Saul was great and patient while I updated everything on my control panel. So far everything is great!
Barbara - Newburyport, MA Review Date: 12/11/2018
Barbara - Newburyport, MA Review Date: 12/11/2018
Sasha helped me with everything! She is very good, professional and very helpful!
Rene - Denver, CO Review Date: 12/11/2018
Rene - Denver, CO Review Date: 12/11/2018
Saul is patient and very very nice! He has very good customer service and is very patient. I'd rate him 6 stars!
John - Holbrook, MA Review Date: 12/11/2018
John - Holbrook, MA Review Date: 12/11/2018
I am satisfied with the work you guys are doing! Larrisa my rep is very helpful and explained everything clearly. She is very good to work with.
Mark - Memphis, TN Review Date: 12/11/2018
Mark - Memphis, TN Review Date: 12/11/2018
Thank you Larrisa for updating my pictures online and for making good picture suggestions. You were very helpful and very nice and polite to deal with.
Maria - Port Charlotte, FL Review Date: 12/11/2018
Maria - Port Charlotte, FL Review Date: 12/11/2018
This is my first time logging into the portal and I found it to be very user friendly. Jose helped me through the process easily with no complications. Absolutely 5 Stars
David - Atlanta, GA Review Date: 12/11/2018
David - Atlanta, GA Review Date: 12/11/2018
Very nice! I was explained the control panel and Sasha was friendly and efficient. Thanks
Mary - Petaluma, CA Review Date: 12/10/2018
Mary - Petaluma, CA Review Date: 12/10/2018
Julie is extremely friendly and is really helpful! She helped me review my information for all my Google business accounts. She ensured that everything was uploaded and she helped me tweak my keywords.
David - Kileen, TX Review Date: 12/10/2018
David - Kileen, TX Review Date: 12/10/2018
Chris was very accommodating! He kept me engaged and took more tools out of the tool box for my account . Everything went really well!
Craig - Moose Lake, MN Review Date: 12/10/2018
Craig - Moose Lake, MN Review Date: 12/10/2018
I have limited experience with these tech sites and Sasha made the process quick and easy. She did a good job and everything went well.
Eason - Many, LA Review Date: 12/10/2018
Eason - Many, LA Review Date: 12/10/2018
I went back and forth deciding what business name to use and Kaela was very patient! She was personable and the call went really well!
Aaron - St. Petersburg, Fl Review Date: 12/7/2018
Aaron - St. Petersburg, Fl Review Date: 12/7/2018
It was a good call today with Riyad. He was great, wonderful and helped me so much with my business name.
Leanne - Regina, SK Review Date: 12/7/2018
Leanne - Regina, SK Review Date: 12/7/2018
Juan has been helpful in guiding me through to changing my keywords and adding my information. I did not know this information before so Juan was patient with me.
Loriano - Houston, TX Review Date: 12/7/2018
Loriano - Houston, TX Review Date: 12/7/2018
Very good call with Juan. I had some comments about the website and he expanded my campaign with Instagram and Facebook. He was very good and very convincing! He seems to be very professional too!
Mo - Parma Heights, OH Review Date: 12/7/2018
Mo - Parma Heights, OH Review Date: 12/7/2018
I am feeling fabulous , thanks to Chris! This was amazing perfect timing and everything fell into place. When Chris called me , everything fell into place. God takes care of everything and Chris really helped me with my change of address and account!
Dorothy - West Chester, PA Review Date: 12/7/2018
Dorothy - West Chester, PA Review Date: 12/7/2018
Kaela got me the codes for Apple, Bing and Google today, She was pleasant to talk to ! Very good customer service!
Cynthia - Parish, NY Review Date: 12/7/2018
Cynthia - Parish, NY Review Date: 12/7/2018
Pierina did a good job. I like that she made suggestions and was creative so I did not have to do the thinking. She made a helpful suggestion on what we could do about my online issue.
Jim - Los Angeles, CA Review Date: 12/7/2018
Jim - Los Angeles, CA Review Date: 12/7/2018
Melissa's customer service is sooo good! She is so sweet and stayed on the phone with me for a very long time while she helped me figure some things out. Thank you Melissa!
Tony - Martinsville, VA Review Date: 12/7/2018
Tony - Martinsville, VA Review Date: 12/7/2018
Chris did a really great job ! He sent me links, helped me with my website and went over some things about my Google listing.
Ashley - Lebanon, PA Review Date: 12/7/2018
Ashley - Lebanon, PA Review Date: 12/7/2018
Alex is great and she is going to do some searching on our Google listing because someone has our web page. Thank you Alex for being helpful
Karla - Chattanooga, TN Review Date: 12/7/2018
Karla - Chattanooga, TN Review Date: 12/7/2018
Riyad helped a whole lot! He explained things better than anyone I have ever dealt with at eGumball. He really shed light during our conversation and showed me things that I had not understood before. I would give him the highest rating! He provided superb customer service!
Rob - Laramie, WY Review Date: 12/7/2018
Rob - Laramie, WY Review Date: 12/7/2018
Very professional! Julie got more work done for me than anyone else that I have ever worked with at eGumball. She listened which is the unique part! Thank you Julie
Troy - Lake Charles, LA Review Date: 12/7/2018
Troy - Lake Charles, LA Review Date: 12/7/2018
Good job Sasha! She was very helpful, she was very patient while she walked me through the whole panel. I was very HAPPY with her support!
Jon - Seekonk, MA Review Date: 12/7/2018
Jon - Seekonk, MA Review Date: 12/7/2018
Larissa is wonderful! She was very patient and she took her time to make sure I understood all this technical jargon. It was a very productive conversation!
Peter - Leesburg, VA Review Date: 12/7/2018
Peter - Leesburg, VA Review Date: 12/7/2018
Excellent! Jose is very knowledgeable and walked me through the entire control panel. He helped me get started with eGumball services and was patient.
Brandon - Bozeman, MT Review Date: 12/7/2018
Brandon - Bozeman, MT Review Date: 12/7/2018
I'm sure that Sasha is a five star worker. She lead me through each of the subtopics which had to be updated. I'm happy with her work.
Russell - Braintree, MA Review Date: 12/7/2018
Russell - Braintree, MA Review Date: 12/7/2018
Kaela is a pleasant young lady ! She did a wonderful job on my account and made the process short and sweet. She also helped me where I was having challenges.
James - Dorchester, MA Review Date: 12/7/2018
James - Dorchester, MA Review Date: 12/7/2018
it was very good call with Sasha! We got everything accomplished. Sasha was interested to capture us as the image of our business and was personable, friendly and listened to all my concerns. We got everything accomplished and she made sure I got my website going!
Michelle - Mandeville, LA Review Date: 12/6/2018
Michelle - Mandeville, LA Review Date: 12/6/2018
Chris put me at ease! He got people on the phone and he was very polished! I told him my situation and I just felt better about the service and I just found him to very polished!
Donald - Covington, LA Review Date: 12/6/2018
Donald - Covington, LA Review Date: 12/6/2018
I actually had a really delightful call with Julie! She is really good at her job and she got everything set up with Google, Bing and the Apple stuff for my business. Julie was knowledgeable and is such a sweetheart!
Jake - Altamonte Springs, FL Review Date: 12/6/2018
Jake - Altamonte Springs, FL Review Date: 12/6/2018
Juan was very helpful and made some great suggestions. We wanted to know how we can get eGumball to help us more and he went right into it. He showed me how to make changes and was really helpful.
Arthur - Waltham, MA Review Date: 12/6/2018
Arthur - Waltham, MA Review Date: 12/6/2018
Chris answered all my questions and was informative, helpful and patient. It was good and I learned some things.
Lolita - Calgary, AB Review Date: 12/5/2018
Lolita - Calgary, AB Review Date: 12/5/2018
Yes, so far it's been good with egumball services. And Heather was excellent with me today. I would rate her 5 out 5. Thanks. Ellen
Ellen - Bethesda, MD Review Date: 12/5/2018
Ellen - Bethesda, MD Review Date: 12/5/2018
Julie did a good job and got me set up on Google and all of the search engines! 5 stars!
Craig - Centerville, MN Review Date: 12/5/2018
Craig - Centerville, MN Review Date: 12/5/2018
Saul went over a lot of stuff with me and updated information. He was very helpful and went over everything and explained everything.
Gerald - East China, MI Review Date: 12/5/2018
Gerald - East China, MI Review Date: 12/5/2018
Thank you Julie for helping me set my domain , Apple , Google and Bing. You were great and friendly to work with.
Lisa - Painted Post, NY Review Date: 12/5/2018
Lisa - Painted Post, NY Review Date: 12/5/2018
Thank you Chris for being very helpful and telling me how the system works and what to expect. You reassured me and the call went good.
Cathy - Santa Fe, NM Review Date: 12/5/2018
Cathy - Santa Fe, NM Review Date: 12/5/2018
Chris really tried to help me! He made sure all services were put together correctly, and was patient with me.
Jordan - Plano, TX Review Date: 12/5/2018
Jordan - Plano, TX Review Date: 12/5/2018
Alex was very good in setting up everything on my Google listing that wasn't there before. She was very helpful! There was a point during the phone call where I couldn't get logged in online and she was very patient. Thank you Alex
Shellie - Pittsburg, KS Review Date: 12/5/2018
Shellie - Pittsburg, KS Review Date: 12/5/2018
Julie helped me with all the information she needed to put online for Google and Bing. I like the follow up and the promise that you will call me back. I like that you keep your promises.
Jacob - Lebanon, PA Review Date: 12/5/2018
Jacob - Lebanon, PA Review Date: 12/5/2018
Kaela was great help! I asked her to delete some photos that were posted by my customers on my Google business page and to remove the Facebook link and Groupon link from the previous owner and Kaela got it done.
Chan - Pasadena, TX Review Date: 12/5/2018
Chan - Pasadena, TX Review Date: 12/5/2018
Great job! Sasha walked me through the control panel and she was nice, patient . Everything was great.
Kim - Canton, MI Review Date: 12/4/2018
Kim - Canton, MI Review Date: 12/4/2018
I thought my call with Julie was great. Julie got the certification with Bing and Apple and she set off a google request. Julie was very polite and talked very nicely and that's always appreciated.
Ryan - Lake Charles, LA Review Date: 12/4/2018
Ryan - Lake Charles, LA Review Date: 12/4/2018
Jose did a good job explaining the entire control panel and he was pretty thorough. He did a good job
Troy - Glendale, AZ Review Date: 12/4/2018
Troy - Glendale, AZ Review Date: 12/4/2018
Kaela was very informative and she was direct and to the point. She knew where I was during the whole process and she was fantastic!
Sean - Medway, MA Review Date: 12/4/2018
Sean - Medway, MA Review Date: 12/4/2018
Heather is wonderful and great! I have been trying this for 6 months and Heather finally resolved my Google listing getting merged. 5 Stars
Courtney - Jasper, GA Review Date: 12/4/2018
Courtney - Jasper, GA Review Date: 12/4/2018
It was pretty good working with Sasha. She explained everything on the control panel. What ever I did and what ever she needed to do , she did an excellent job.
Happy - Santa Clara, CA Review Date: 12/4/2018
Happy - Santa Clara, CA Review Date: 12/4/2018
I am not good with computers and Jeanie was great. She stayed on the phone with us for over an hour. She helped us and went through everything. She took the time to explain the service and was 5 stars.
Christina - Oviedo, FL Review Date: 12/4/2018
Christina - Oviedo, FL Review Date: 12/4/2018
Saul walked me through my page and showed me things I could do and add. Saul knew his product and knew what he was explaining to me. He was good to work with!
Rosanna - Boone, NC Review Date: 12/4/2018
Rosanna - Boone, NC Review Date: 12/4/2018
Very good ! Excellent and very helpful! Jose went into my website and confirmed things and made some updates. He put some information on there and brought me up to speed. Everything went smoothly!
Russ - Endicott, NY Review Date: 12/4/2018
Russ - Endicott, NY Review Date: 12/4/2018
Really good customer service. Julie was able to update everything the way I wanted. I told her I would like to make a switch in my email and she was very helpful. I like that she asked if there was anything else that I needed. Good customer service
Rose - Hermantown, MN Review Date: 12/4/2018
Rose - Hermantown, MN Review Date: 12/4/2018
I sent Kaela an email and she responded quickly, which I really appreciate. She was quick and answered all my questions. Kaela was great to work with.
Linda - Canyon Lake, TX Review Date: 12/4/2018
Linda - Canyon Lake, TX Review Date: 12/4/2018
We got some ideas on how to do some stuff on my account . Chris was very knowledgeable and was quick to take me to the internet to show me what you guys are doing for me.
Michael - Sarasota, Fl Review Date: 12/3/2018
Michael - Sarasota, Fl Review Date: 12/3/2018
eGumball's service brought me a lot of business! I am going to take advantage of the package that Chris gave me today. He was awesome! Chris +was very polite, and very nice as I am not easy to deal with :)
Lenora - East Greenwich, RI Review Date: 12/3/2018
Lenora - East Greenwich, RI Review Date: 12/3/2018
Kaela was very helpful and got me some codes and verified my address. She helped with getting us up and going on our site and was very friendly! She was very nice to talk to this early in the morning.
Gale - Milwaukie, OR Review Date: 11/30/2018
Gale - Milwaukie, OR Review Date: 11/30/2018
Kaela knew what she was doing and was able to facilitate the process. She did a good job with Apple, Bing and my Google connection set up. She was pleasant to work with.
Stephen - Minneapolis, MN Review Date: 11/30/2018
Stephen - Minneapolis, MN Review Date: 11/30/2018
Everything went great and Jonathan helped me with customer service questions and pointed me in new directions that I didn't know before, so that was super helpful. Jonathan was pleasant to talk to and was very informative.
Pamela - Maryville, TN Review Date: 11/30/2018
Pamela - Maryville, TN Review Date: 11/30/2018
I like working with Kaela. She is very very nice. I have understood the process and time tables and so far I appreciate the people of eGumball. Neither of you come across as endless hustlers and I just found Kaela to be very nice and helpful. I highly recommend working with her.
Carl - Kensington, MD Review Date: 11/30/2018
Carl - Kensington, MD Review Date: 11/30/2018
Jonathan really shines and stands out. He understands my needs and directions and has excellent communication! He is the first person to actually understand my goals. This guy is a shining light of what you want in customer service . Jonathan has a sense of humor and is very smart! I really like that he filtered all the noise and made it happen! Jonathan is exactly what you are looking for when you want to quickly accomplish something. His interpersonal skills are phenomenal! If you could clone him, I would love that!
Ian - Hicksville, NY Review Date: 11/30/2018
Ian - Hicksville, NY Review Date: 11/30/2018
Chis explained things I didn't understand about my website and explained how the marker of things work. Thank you Chris for helping me.
Jim - Glenpool, OK Review Date: 11/30/2018
Jim - Glenpool, OK Review Date: 11/30/2018
We are trying to set up the correct information on the internet and we were able to do that with Microsoft, thanks to Julie. Quick response and we got it done!
Nancy - Ann Arbor, MI Review Date: 11/30/2018
Nancy - Ann Arbor, MI Review Date: 11/30/2018
We had an issue with a post number and Chris was pleasant to work with. He was very nice, kind and knowledgeable.
Blundell - Clinton, MD Review Date: 11/30/2018
Blundell - Clinton, MD Review Date: 11/30/2018
Juan was great! I was telling him about a lot of stuff I was having problems with ,and he is going to help bring customers to my business. He helped me out a lot today!
Kathy - Nyack, NY Review Date: 11/30/2018
Kathy - Nyack, NY Review Date: 11/30/2018
Great phone call with Saul. We had a really long phone call and Saul was super patient while I was busy with my customers. I didn't feel like he got irritated with me so that was good and he was consistent. I like that Saul tested out my keywords to see where they are popping up online and that was really helpful for me because I did not know how to do that. My call was nice and I think he did a great job explaining what was happening.
Elaine - Hillsboro, OR Review Date: 11/30/2018
Elaine - Hillsboro, OR Review Date: 11/30/2018
Perfect call with Julie. She explored the street address and all phone numbers to make sure it was all correct and her customer service was excellent!
Khamis - Memphis, TN Review Date: 11/30/2018
Khamis - Memphis, TN Review Date: 11/30/2018
Heather and her team are always awesome. She has great attitude and delivered my Restaurant's jobs quickly. Yes! I will give her service a 5 star.
Roxana - Villa Rica, GA Review Date: 11/30/2018
Roxana - Villa Rica, GA Review Date: 11/30/2018
Thank you Juan for helping me understand the back office and helping me understand what you do for me. You were really informative.
Penny - Sanford, NC Review Date: 11/30/2018
Penny - Sanford, NC Review Date: 11/30/2018
Everything went good today. Juan was able to help me with giving you access to my google account and he was very attentive, listened to what I needed done and answered all my questions right away.
Jeff - Dallas, GA Review Date: 11/30/2018
Jeff - Dallas, GA Review Date: 11/30/2018
Chris is a very good . He helped me adjust my banner and was able to communicate well! He was patient and if I didn't know the answer, he went and got an answer for me.
Alan - Bay City, TX Review Date: 11/30/2018
Alan - Bay City, TX Review Date: 11/30/2018
Very educational call with Juan. I really didn't know if I would get the hang of it , but I did ! Juan made it easy and the whole service has been great!
Walter - Riverview, Fl Review Date: 11/30/2018
Walter - Riverview, Fl Review Date: 11/30/2018
Good customer service . Sasha pretty much walked me through everything and helped me setup everything. She was very helpful.
Andrew - Marshall, MI Review Date: 11/30/2018
Andrew - Marshall, MI Review Date: 11/30/2018
Yes, 5 out of 5! Sasha helped me set up my on line presentation. She was very helpful!
Rachel - Indianapolis, IN Review Date: 11/30/2018
Rachel - Indianapolis, IN Review Date: 11/30/2018
Very excellent! Thank you for going over everything and explaining the service good and smoothly .
Luany - Orlando, FL Review Date: 11/30/2018
Luany - Orlando, FL Review Date: 11/30/2018
Julie was a really good listener and our activation call went really well. We got the Bing and Apple codes confirmed and we adjusted keywords.
Kent - San Antonio, TX Review Date: 11/30/2018
Kent - San Antonio, TX Review Date: 11/30/2018
Alex was very helpful, very patient and did good leading me through what we need for my campaign. I am satisfied with our call and Alex was great !
Dimitri - Brooklyn, NY Review Date: 11/28/2018
Dimitri - Brooklyn, NY Review Date: 11/28/2018
Kaela got us registered with Apple and Bing and seems very friendly and explained things very well.
Ken - Melville, SK Review Date: 11/28/2018
Ken - Melville, SK Review Date: 11/28/2018
Great! Jonathan did an excellent job and couldn't have been a better team player. He helped me get my account set up and had very good follow through.Jonathan is excellent, he is one of a kind and you gotta have a guy like that always on your team.
Chris - Columbia, SC Review Date: 11/28/2018
Chris - Columbia, SC Review Date: 11/28/2018
My call went above expectations. Chris did a good job! I called to cancel service and in turn signed up for 6 more months! It took Chris and I a lot of patience but we got through the call . Thank you Chris for all your help
Mike - Del Rio, TX Review Date: 11/27/2018
Mike - Del Rio, TX Review Date: 11/27/2018
Jonathan is awesome, he is good! Everything went nice and smooth! He was quick like a bunny and straightened out things on Bing and with my two listings. Jonathan was very professional , very knowledgeable and so far I am pretty happy!
Lyle - Nassau, NY Review Date: 11/27/2018
Lyle - Nassau, NY Review Date: 11/27/2018
We are activating eGumball's work to clean up my listing and Kaela my rep was extremely pleasant to deal with!
Joyce - Roslindale, MA Review Date: 11/27/2018
Joyce - Roslindale, MA Review Date: 11/27/2018
Juan told me what I have to do in order to speed up the process and he was absolutely patient with me. He did good and so far everything is good!
Mike - Trumbull, CT Review Date: 11/27/2018
Mike - Trumbull, CT Review Date: 11/27/2018
Everyone at eGumball has been more than wonderful. You got any questions, just ask eGumball and they will answer. Jonathan my rep has been very helpful in setting up my business. Everything has been good!
Leanne - Regina, SK Review Date: 11/27/2018
Leanne - Regina, SK Review Date: 11/27/2018
Juan is very patient and informative. He showed me how to navigate the control panel and went over a lot of information.
Robert - Lindenhurst, NY Review Date: 11/27/2018
Robert - Lindenhurst, NY Review Date: 11/27/2018
Great work . Kaela got me set up with Apple and Microsoft. She was outstanding and a very nice and kind person to work with.
David - Lexington, SC Review Date: 11/27/2018
David - Lexington, SC Review Date: 11/27/2018
I think Sam is excellent. He was very friendly, very informative and I give him an A+ for taking care of my account and upgrading.
Carole - Bakersfield, CA Review Date: 11/27/2018
Carole - Bakersfield, CA Review Date: 11/27/2018
Chris has been talking to me for a while and he was very very excellent. He listened to me and took his time. This man literally was AMAZING. If you ask me, he is a 10! He was so so cooperative and if everyone could be like him in this world, this world would be wonderful.
Pete - Accomac, VA Review Date: 11/27/2018
Pete - Accomac, VA Review Date: 11/27/2018
I like that whenever I had questions that was not related to my page , Saul was willing to look for an answer. He helped me set up my control panel and went above and beyond.
Eric - Chattanooga, TN Review Date: 11/27/2018
Eric - Chattanooga, TN Review Date: 11/27/2018
Muy bien , Lesli me dio mucho servicio and me ayudo colocar el menu en mi website. Ella me ayudo subir fotos y todo era perfecto.
Geovani - Mt Kisco, NY Review Date: 11/27/2018
Geovani - Mt Kisco, NY Review Date: 11/27/2018
I was about to cancel the account and Anwar talked to me and helped me understand the service. He is working with me exclusively and sounds like he is willing to work with me step by step. Anwar was very patient too! Very good!
Tami - Winter Springs, FL Review Date: 11/27/2018
Tami - Winter Springs, FL Review Date: 11/27/2018
Absolutely amazing! Jonathan was doing the activation steps for my advertising with Google. He was excellent and very thorough
Thomas - Pearl, MS Review Date: 11/27/2018
Thomas - Pearl, MS Review Date: 11/27/2018
Excellent customer service and excellent initial set up on all my accounts. Melissa went over everything and I was happy.
Brant - Nestor Falls, ON Review Date: 11/27/2018
Brant - Nestor Falls, ON Review Date: 11/27/2018
Kaela was very clear to hear, she explained the process very well and did very good setting up my account.
Darlene - Lewisburg, PA Review Date: 11/27/2018
Darlene - Lewisburg, PA Review Date: 11/27/2018
Chris upgraded me and showed me how to do things with my advertisement. He helped me out a lot and I really appreciate it.
Nina - Valdese, NC Review Date: 11/27/2018
Nina - Valdese, NC Review Date: 11/27/2018
Jonathan was delightful and very helpful! I am just getting everything started and I know eGumball knows that I do not know anything and everyone has been amazingly patient with me. Jonathan got to verify my Google, Microsoft and Bing and he was so patient! Everyone is awfully patient at eGumball!
Lisa - Winter Park, FL Review Date: 11/27/2018
Lisa - Winter Park, FL Review Date: 11/27/2018
Excellent. Jonathan set up my Apple and was professional and he was good! He explained how it all worked:)
Nick - Fruitvale, BC Review Date: 11/26/2018
Nick - Fruitvale, BC Review Date: 11/26/2018
My call with Jonathan went excellent! He explained everything to us and we understood even though we aren't computer savvy. We seemed to understand what we was saying so that was good! He was a true professional and I am truly impressed.
Allen - Trenton, ON Review Date: 11/26/2018
Allen - Trenton, ON Review Date: 11/26/2018
Great customer service. Chris walked me through what I was paying for and showed me how to change and update things. He was very helpful and very nice!
Randy - Meskegon, MI Review Date: 11/26/2018
Randy - Meskegon, MI Review Date: 11/26/2018
It was very helpful to work with Julie. She activated our Google account and emailed me our keywords. She walked us through all the steps of the process and it was all a good experience.Julie was clear and knew what she needed . She was patient and answered all of our questions.
Kathy - Saint Luis, MO Review Date: 11/26/2018
Kathy - Saint Luis, MO Review Date: 11/26/2018
Kaela was absolutely wonderful!!!She was very helpful, great and quick! Thank you Kaela
Ruby - Closter, NJ Review Date: 11/26/2018
Ruby - Closter, NJ Review Date: 11/26/2018
Thank you Chris for being very helpful. You gave me clarification on what services you are providing and helped me add more information and helped me with ratings. Very good and very helpful!
Marci - Smyrna, TN Review Date: 11/26/2018
Marci - Smyrna, TN Review Date: 11/26/2018
Kaela is very kind, very professional and very good. We got her to set up the management position with our Google listing.
Emily - Garland, TX Review Date: 11/26/2018
Emily - Garland, TX Review Date: 11/26/2018
Chis is the man! He is a good kid to work with! He helped me with several things and helped me set up dates for the dashboard.
Bob - Lenoir, NC Review Date: 11/26/2018
Bob - Lenoir, NC Review Date: 11/26/2018
Great work. Jonathan was very helpful . He is in the activation team and activated my account. He seemed knowledgeable, helpful and patient. Jonathan got me activated on Bing, Apple and Google.
Tony - Oxford, MA Review Date: 11/26/2018
Tony - Oxford, MA Review Date: 11/26/2018
It was very smooth with Kaela. She called to verify our business and made the process very smooth and very nice!
Hermelo - Dobbs Ferry, NY Review Date: 11/26/2018
Hermelo - Dobbs Ferry, NY Review Date: 11/26/2018
Good work Kaela! She is setting up our page to promote our business and was very patient and very friendly.
Lisa - Abilene, TX Review Date: 11/26/2018
Lisa - Abilene, TX Review Date: 11/26/2018
Thank you so much ! Leslie was really good and she helped me confirm that our business listing was good. She gave me all the information I needed. Thank you
Roya - Brampton, ON Review Date: 11/21/2018
Roya - Brampton, ON Review Date: 11/21/2018
Easy activation. Leslie got me set up with Apple and she started the verification for Bing and Google. She was very descriptive and showed me how it will work. She was really good!
Ana - Arlington, TX Review Date: 11/21/2018
Ana - Arlington, TX Review Date: 11/21/2018
Jose helped me go through my dashboard to show me how to edit, change and confirm all the different tabs as needed. I liked that he was very thorough and patient!
Marilena - Chester, CT Review Date: 11/21/2018
Marilena - Chester, CT Review Date: 11/21/2018
Excellent! Jeanie is helping me build my website and helped me go through the whole thing. Jeanie helped me understand the website and was very much patient. We were on the phone for a very long time so she was very patient with me
Dawn - Westport, MA Review Date: 11/21/2018
Dawn - Westport, MA Review Date: 11/21/2018
Thank you Kaela
It was great! Kaela did great job! I liked it all, she did a real good job! I understood her and she explained everything to me and that's what I like.Cathy - Savannah, TN Review Date: 11/21/2018
Good service! Chris was very informative and let me know that I hadn't updated my business address on my website in a nice way. He has good customer service and is very helpful. He offered to do things before I even asked. Thank you Chris
Cathy - Cherry Hill, NJ Review Date: 11/20/2018
Cathy - Cherry Hill, NJ Review Date: 11/20/2018
Leslie was punctual and knowledgeable. She went above and beyond and all was good!
Anthony - Miami, Fl Review Date: 11/20/2018
Anthony - Miami, Fl Review Date: 11/20/2018
Excellent! I had an error on my business listings that I discovered a while back and Leslie was able to fix it right away! She was very pleasant , patient and to the point.
Anthony - Lake Charles, LA Review Date: 11/20/2018
Anthony - Lake Charles, LA Review Date: 11/20/2018
Good and very helpful. Sasha worked out our control panel and got me more familiar with it. She started with the business website and helped us with the menu.
Allan - Astoria, OR Review Date: 11/20/2018
Allan - Astoria, OR Review Date: 11/20/2018
My call with Chris was very productive. We talked about getting my business higher up on the listing and he answered any question I had. He seemed to get the job done!
Scott - Preston, CT Review Date: 11/20/2018
Scott - Preston, CT Review Date: 11/20/2018
Chris helped me remember what I am getting and helped me and got me into the program. He showed me how to update my service descriptions and areas and was easy to talk to.
Paul - Fitzwilliam, NH Review Date: 11/20/2018
Paul - Fitzwilliam, NH Review Date: 11/20/2018
Very attentive and thorough so far with setting up the site .Definitely a 6 out of 5 .Thank you
Dick - Wareham, MA Review Date: 11/20/2018
Dick - Wareham, MA Review Date: 11/20/2018
It went really well because Leslie was really friendly! She started up my verification for the activation with you and it was great.
Leonard - Lebanon, PA Review Date: 11/20/2018
Leonard - Lebanon, PA Review Date: 11/20/2018
Wonderful call with Jonathan, he did a great job! He verified all my information and got me codes from Apple and Microsoft . He also helped me with all of our keyword statements.
Alicia - Jackson, MI Review Date: 11/20/2018
Alicia - Jackson, MI Review Date: 11/20/2018
I'd continue to deal with you!! It was all excellent and all is great! Anwar is a great guy . He is understanding and he helped me come up a plan that works for us. Thank you Anwar
Jim - Duluth, MN Review Date: 11/20/2018
Jim - Duluth, MN Review Date: 11/20/2018
Thank you Leslie for systematically explaining how the process works. Sometimes one doesn't get a good explanation and you covered everything and you were informative. I like that you were straight forward and did not waste my time.
William - Chattanooga, TN Review Date: 11/20/2018
William - Chattanooga, TN Review Date: 11/20/2018
It was great to work with Kaela . She helped me with my listings to get to Apple and Bing. Kaela was friendly, nice and was excellent to work with.
Bill - Salt Lake City, UT Review Date: 11/20/2018
Bill - Salt Lake City, UT Review Date: 11/20/2018
Chris was very helpful and was able to do some research on my actions . We will continue using eGumball because I see the value in it. Chris made some changes to my agreement and changed my mind ! Now I am back to stay! 5 stars!!!!
Diana - Abingdon, MD Review Date: 11/20/2018
Diana - Abingdon, MD Review Date: 11/20/2018
Excellent customer service . Chris is very informative, nice and polite and explained more of how Google search works. I learned how to label pictures and was able to refine my account.
Natalie - Derby, KS Review Date: 11/19/2018
Natalie - Derby, KS Review Date: 11/19/2018
It was awesome and Sasha did a great job! We pretty much have my whole control panel set up and she didn't waste my time. Sasha got what needed to be done and got it done in a timely manner. I really appreciate her work!
Molli - Grand Haven, MI Review Date: 11/19/2018
Molli - Grand Haven, MI Review Date: 11/19/2018
It was good to work with Leslie. She is very nice and very sweet! She helped me correct my listing and made sure it works with my Google listing.
Danuta - Staten Island, NY Review Date: 11/19/2018
Danuta - Staten Island, NY Review Date: 11/19/2018
Chris is very knowledgeable and went over everything with me. He helped me get pictures with hashtags and names.He helped me with stuff I haven't done yet and he is going to put my request in for a phone number change. Thank you Chris
John - Philadelphia, PA Review Date: 11/19/2018
John - Philadelphia, PA Review Date: 11/19/2018
It was awesome to work with Sasha. She was very good and explained all the tabs and everything. She took very good care of my account!
George - Carrollton, TX Review Date: 11/19/2018
George - Carrollton, TX Review Date: 11/19/2018
Great Job. I wish I would have done this along time ago! Juan seemed like he really wanted to help and he did great :)
Ryan - Owensboro, KY Review Date: 11/16/2018
Ryan - Owensboro, KY Review Date: 11/16/2018
Julie was really really good. She was able to do everything we needed to do and explained what is going to happen next. She is really responsive to everything we need and is really on top of what needs to be done.
Nahed - Duluth, GA Review Date: 11/16/2018
Nahed - Duluth, GA Review Date: 11/16/2018
Leslie was terrific . She got me Google , Microsoft and Apple Maps. She did a great job and worked with alacrity and celerity . Leslie did her best and I am very happy!
Harlan - North Palm Beach, Fl Review Date: 11/16/2018
Harlan - North Palm Beach, Fl Review Date: 11/16/2018
Lesli was very very helpful and was patient. I liked that she didn't rush me off the phone and I'd rate her a 10!
Lora - Houston, TX Review Date: 11/16/2018
Lora - Houston, TX Review Date: 11/16/2018
Chris was very good to work with. We have a new business name and Chris helped me work out the details. It went by pretty fast so thank you!
Elisa - Westminister, MD Review Date: 11/16/2018
Elisa - Westminister, MD Review Date: 11/16/2018
Thank you Anwar for showing me how to use your services more effectively and listening to the problems I had! Thank you for also fixing them all.
Lauren - Milford, MI Review Date: 11/15/2018
Lauren - Milford, MI Review Date: 11/15/2018
Outstanding customer service! Chris my rep is very good! I had to get into my eGumball account and make some changes and Chris did an excellent job walking me right through it easily and was very knowledgeable!
David - Westmond, IL Review Date: 11/15/2018
David - Westmond, IL Review Date: 11/15/2018
Jose is very good, very articulate and knows what he is talking about! He helped me log in and explained how to use the page. He is very polite and spoke very clearly.
Stephen - Westerly, RI Review Date: 11/15/2018
Stephen - Westerly, RI Review Date: 11/15/2018
Great call with Kaela. She was able to get me the verification codes for Apple . Kaela is a very nice lady to work with and is pleasant, bubbly and has a great sense of humor.
Robert - Port Charlotte, Fl Review Date: 11/15/2018
Robert - Port Charlotte, Fl Review Date: 11/15/2018
My call actually went great. Chris convinced me to stay on board and it definitely felt personalized. I really appreciate Chris! Chris is really great, he answered all my questions and took care of my pictures! I like that he sent me his email address and that he helped make my Google listing better. I am very happy!
Meghan - Hoboken, NJ Review Date: 11/15/2018
Meghan - Hoboken, NJ Review Date: 11/15/2018
Anwar es muy amable y me encanto su sinceridad. Me dijo mas cosas y me enseno tanto. El me quito todo mis dudas. El sabe hablar y sabe explicar muy bien. 11 estrellas
Maria - Miami, FL Review Date: 11/15/2018
Maria - Miami, FL Review Date: 11/15/2018
It was an excellent call with Robert and Jeanie. They seemed genuinely interested and that's the main thing. Robert seemed knowledgeable and reinforced what I thought was right ,which was good. The key was that they seemed to really want to make it work! Thank you Robert!
Curt - Labelle, Fl Review Date: 11/15/2018
Curt - Labelle, Fl Review Date: 11/15/2018
Very good customer service. Julie helped me complete the business dashboard and was patient and very knowledgeable.
Phillip - Frederick, MD Review Date: 11/15/2018
Phillip - Frederick, MD Review Date: 11/15/2018
I feel better about the money I am spending with eGumball because of Lesli! She is really good and actually helped me so much. She went over everything and made some changes.
Greg - Cullman, AL Review Date: 11/15/2018
Greg - Cullman, AL Review Date: 11/15/2018
It was a wonderful call with Leslie. She is very professional and helped me with my new customer account . She helped me set up all the stuff and was very pleasant and helpful to work with.
Lami - North Little Rock, AR Review Date: 11/14/2018
Lami - North Little Rock, AR Review Date: 11/14/2018
It was great working with Leslie. She verified my listing with Google, Bing and Apple. She was knowledgeable and knew whats up!
Ray - Langhome, PA Review Date: 11/14/2018
Ray - Langhome, PA Review Date: 11/14/2018
Leslie reassured me the process will continue from here on out in a positive manner. I had a lot of questions about the keywords and she addressed them all. Anything I didn't understand today, Leslie explained it. She went out of her way to help me and was very good at explaining everything.
Anonymous - Tarpon Springs, FL Review Date: 11/14/2018
Anonymous - Tarpon Springs, FL Review Date: 11/14/2018
I really appreciate Kaela's help , it went very well! We discussed my upcoming website listing with you all and we got my eGumball codes. Kaela was patient and willing to provide me with answers. She explained the development of my upcoming website very easily and she was great!
Reba - Suitland, MD Review Date: 11/14/2018
Reba - Suitland, MD Review Date: 11/14/2018
Thank you Julie for setting up my account online and being very direct. I appreciate that! All is good.
Jonathan - Wynndel, BC Review Date: 11/14/2018
Jonathan - Wynndel, BC Review Date: 11/14/2018
I thought Lesli was very terrific to work with. She got me reorganized and walked me through the site and service. Lesli got me reacquainted and let me know what to look for . She was great!
Vincent - Wellesley, MA Review Date: 11/14/2018
Vincent - Wellesley, MA Review Date: 11/14/2018
Very professional! Perfect call with Julie. She is getting me set up with you guys and did the verification of my information and showed me how it should be listed. She was proficient and polite :)
Darrell - Linden, AL Review Date: 11/14/2018
Darrell - Linden, AL Review Date: 11/14/2018
Thank you Jeanie for answering all my questions and helping me fine tune my campaign. You were very helpful and I thought you had a good positive attitude.
Parker - San Antonio, TX Review Date: 11/14/2018
Parker - San Antonio, TX Review Date: 11/14/2018
Adrian is wonderful and is very professional. He made me feel comfortable and I appreciate him. I want to keep in touch with him always because he was so helpful. He did a good job!
Nancy - Fairfax, VA Review Date: 11/14/2018
Nancy - Fairfax, VA Review Date: 11/14/2018
Saul went over the new website with me and was very friendly! He was really patient and explained my new website walk through really good. Thank you Saul.
Priscilla - Jensen Beach, Fl Review Date: 11/14/2018
Priscilla - Jensen Beach, Fl Review Date: 11/14/2018
It was wonderful! We have been working the whole time to change the map on the website and Google to put my business in the correct location and today it is finally fixed! Today is wonderful! Everyone that I have worked with at eGumball has been very nice and has been helpful.
Roberta - Murray, KY Review Date: 11/14/2018
Roberta - Murray, KY Review Date: 11/14/2018
Jeanie walked me through the process on how to log in to eGumball and went through the information with me. Jeanie walked me through the whole nine yards! She was nice and patient and everything was good!
Mark - Lawrenceburg, KY Review Date: 11/14/2018
Mark - Lawrenceburg, KY Review Date: 11/14/2018
I am really good after talking to Alex! We aren't tech savvy and Alex was beyond excellent! She was patient and didn't sound irritated one bit! You guys need to hire one hundred of Alex's. She taught me everything and I even learned how to reply to my reviews. She is soo awesome. Thank you Thank you Alex
Diane - Gray, TN Review Date: 11/14/2018
Diane - Gray, TN Review Date: 11/14/2018
Excellent service. Sasha walked me through the site and showed me how to make changes. She was very very nice and friendly and I'd give her a really high grade compared to other customer service reps .
Greg - Lancaster, PA Review Date: 11/13/2018
Greg - Lancaster, PA Review Date: 11/13/2018
Straight Forward
Saul helped me with the whole site and organized my profile. He was very straight forward which I think it's more important than anything. Thank you Saul, very good!Shqipe - Staten Island, NY Review Date: 11/13/2018
Excellent Job
I got my profile set up and done and all that good stuff with Julie today. She did an excellent job and was patient .Ed - Harpswell, ME Review Date: 11/13/2018
Supportive Service Rep
My call with Chris went awesome. He helped me a lot and was very supportive. This was my first time asking for an extension with eGumball and Chris got authorization and was supportive.Christa - Albuquerque, NM Review Date: 11/13/2018
Lesli is excellent. She explained all the services and what the work is. It was a good call and Lesli was patient! She taught me new information and I'd rate the call 10 stars
Franco - Orlando, Fl Review Date: 11/13/2018
Franco - Orlando, Fl Review Date: 11/13/2018
Juan clarified how to do the Google search and the photos . He showed me how to size the photo to come out natural. He is very good and got the the point. Thank you Juan for helping me get it done.
Coleen - Bucklin, KS Review Date: 11/13/2018
Coleen - Bucklin, KS Review Date: 11/13/2018
Chris actually kinda cleared up what I have been trying to do for a long time. His customer service really helped me. The fact that Chris took his time to explain the service was awesome. I kept asking the same question over and over again because I told Chris I didn't understand , and Chris formed his explanations in different ways so I could understand. I really appreciate Chris's help
Laurie - Ocoee, Fl Review Date: 11/13/2018
Laurie - Ocoee, Fl Review Date: 11/13/2018
Really good customer service. Chris did a thorough job going over my information to make sure everything was right. I asked him what we could do to make my business name pop up sooner and he had some great ideas and made the changes! I was sitting here over the phone thinking , Chris is a real person and not that everyone is not real, its just that I was pleased with his kindness. Keep it up!
Doug - Rockdale, TX Review Date: 11/13/2018
Doug - Rockdale, TX Review Date: 11/13/2018
Very Helpful
Melissa was very thorough and really helpful to work with! She got me set up with the board so I could go in and out and change information. She does great one to one teaching and has great people skills! Melissa is excellent to work with and has all the answers.Tiga - Columbia, SC Review Date: 11/13/2018
Kaela did a good job ! She verified some information with my business support for Google. She was thorough and pleasant to work with. Our call went really nice!
Penny - Rock Island, IL Review Date: 11/12/2018
Penny - Rock Island, IL Review Date: 11/12/2018
Absolutely perfect call with Kaela. She set up my Bing and Google page and was very polite and had some good questions for me
Bobby - Junction City, OR Review Date: 11/12/2018
Bobby - Junction City, OR Review Date: 11/12/2018
Thank you Kaela for assisting me with the process and going into my email and helping me find my document. You did really good and I liked that you were straight to the point.
Laura - Fort Myers, Fl Review Date: 11/12/2018
Laura - Fort Myers, Fl Review Date: 11/12/2018
Very very very nice! Kaela is very warm, comforting and assuring. I enjoyed our call very much. She got me hooked up with eGumball and made the process understandable and very easy. I feel like everything is taken care of in a timely matter. Everybody called exactly like they said they would and what ever Kaela told me would happen , happened.
Judy - Norfok, VA Review Date: 11/12/2018
Judy - Norfok, VA Review Date: 11/12/2018
Awesome call with Heather! I couldn't have gotten my advertising rolling without Heather's help. I appreciate all her help and input she gave me. We used to advertise in the Yellow book and I really needed this advertising online. Thank you thank you thank you truly for all your help.
Korie - Stafford, TX Review Date: 11/12/2018
Korie - Stafford, TX Review Date: 11/12/2018
Thank you Chris for excellent customer service. You were good at explaining services and answering my questions.
Dilson - Lutherville, MD Review Date: 11/12/2018
Dilson - Lutherville, MD Review Date: 11/12/2018
Juan did a great job setting up my account. He resolved my issues and did everything he was suppose to do.
Kathy - Rawlins, WY Review Date: 11/12/2018
Kathy - Rawlins, WY Review Date: 11/12/2018
Kaela was helpful and set us up with Bing maps and some other search engines. I like that she was quick and efficient. The least amount of time I could spend on this , the better!
Daniel - The Woodlands, TX Review Date: 11/12/2018
Daniel - The Woodlands, TX Review Date: 11/12/2018
Ya'll have been on time and your rep have been attentive to my needs! I do appreciate your help. I look forward to continuing to do business with you.
Michael - Houston, TX Review Date: 11/9/2018
Michael - Houston, TX Review Date: 11/9/2018
It was great call and Chris was very helpful. He got everything changed and he gave me great ideas! I like that Chris was able to direct me and send me an email.
Michelle - Albuquerque, NM Review Date: 11/9/2018
Michelle - Albuquerque, NM Review Date: 11/9/2018
Wonderful customer service. Chris got our account situated since we had confusion. He was prompt and willing to explain things.
Jamie - Grand Junction, CO Review Date: 11/9/2018
Jamie - Grand Junction, CO Review Date: 11/9/2018
Thank you Kaela for being clear as a bell! It was a delight to work with you because I could understand you. Thank you for helping me with the code numbers with Apple and Bing.
John - Newbury, MA Review Date: 11/9/2018
John - Newbury, MA Review Date: 11/9/2018
Julie is superior! She helped set up the basic perimeter of eGumball. She is pleasant and got everything done properly.
Sherret - Shokan, NY Review Date: 11/9/2018
Sherret - Shokan, NY Review Date: 11/9/2018
Excellent call with Jeanie. She is delightful and helped us set up our website. I appreciate her helping us format an image to fit better on our site
Rob - Cambridge, MA Review Date: 11/9/2018
Rob - Cambridge, MA Review Date: 11/9/2018
Alex did not make me feel stupid for asking questions. She is great and was very patient with me. Alex was informative, positive and upbeat. I like that she explained things in a way that I could understand. Thank you Alex for setting up our Bing and Apple and for linking my Facebook.
Tom - Cincinnati, OH Review Date: 11/9/2018
Tom - Cincinnati, OH Review Date: 11/9/2018
I am so happy with Saul. He did the entire set up for me and did all the key things for me! Saul linked my Instagram and Facebook and put all my little target locations up. I also learned how I could set things up myself. 5 Star customer service.
Kathy - Longwood, Fl Review Date: 11/9/2018
Kathy - Longwood, Fl Review Date: 11/9/2018
It was very easy to set up my control panel. It was my first time and Sasha helped explain everything very well and was very thorough.
Brian - Pittsburgh, PA Review Date: 11/9/2018
Brian - Pittsburgh, PA Review Date: 11/9/2018
It was great to work with Chris! He is really good, patient , very informative and helped me on my account.
Tony - Naples, FL Review Date: 11/9/2018
Tony - Naples, FL Review Date: 11/9/2018
Saul was excellent, very good and patient with me. He helped me with everything and it all went well! 5 Stars
Sara - Fresno, Ca Review Date: 11/9/2018
Sara - Fresno, Ca Review Date: 11/9/2018
Excellent walk through with the control panel . Jeanie showed me how to use it and got pictures up for me. I feel so comfortable using the control panel and she really took the time to listen instead of just telling me what to do. When I had questions, Jeanie was quick to give me answers.
Shelly - West Des Moines, IA Review Date: 11/9/2018
Shelly - West Des Moines, IA Review Date: 11/9/2018
I was happy with Jose's customer service. Jose explained the control panel very well and I feel good about using the control panel on my own.
John - Oklahoma City, OK Review Date: 11/9/2018
John - Oklahoma City, OK Review Date: 11/9/2018
It is always nice when you call a company and they speak English! Julie my rep was very easy to understand and got the initial things started with my site. She got us connected us to Bing and explained everything going forward.
Larry - York, PA Review Date: 11/9/2018
Larry - York, PA Review Date: 11/9/2018
Thank you Jonathan for finishing up the activation. I like that you were very straight forward and that you helped me understand what I was getting.
Connor - Fountain Inn, SC Review Date: 11/9/2018
Connor - Fountain Inn, SC Review Date: 11/9/2018
Thank you Jonathan for finishing up the activation. I like that you were very straight forward and that you helped me understand what I was getting.
Connor - Fountain Inn, SC Review Date: 11/9/2018
Connor - Fountain Inn, SC Review Date: 11/9/2018
Chris did his very best on my account. He was very good and let me explain myself. Everyone that I have dealt with at the company has been very patient and very friendly.
Margarite - North York, ON Review Date: 11/9/2018
Margarite - North York, ON Review Date: 11/9/2018
Jeanie took me to the website where i could change things around was just very clear and took her time so that I could understood everything.
Kelly - Sarasota, Fl Review Date: 11/8/2018
Kelly - Sarasota, Fl Review Date: 11/8/2018
It was a pretty smooth process. Julie got me initiated and verified the company name and got the pin codes. It sounds like it's a go! I appreciate that she called back!
Pauline - Austin, TX Review Date: 11/8/2018
Pauline - Austin, TX Review Date: 11/8/2018
Everything was perfect on my call with Leslie. She has a lot of knowledge about what needs to be done on my account and helped me publish my information.
Marcos - Sugar Hill, GA Review Date: 11/8/2018
Marcos - Sugar Hill, GA Review Date: 11/8/2018
What I like about the egumball service is that it is very timely and professional. Saul helped me with my client log in and was very efficient and knowledgeable.
Karen - Tulsa, OK Review Date: 11/8/2018
Karen - Tulsa, OK Review Date: 11/8/2018
I like that you are updating me each day with the progress of setting up my campaign. Julie was great and very nice. All in all she was great and very helpful. 5 out of 5.
Jonathan - Canton, GA Review Date: 11/8/2018
Jonathan - Canton, GA Review Date: 11/8/2018
5 stars for Kaela. It was wonderful working with her. She worked on our Google listing and was very kind and informative.
John - West Frankfort, IL Review Date: 11/7/2018
John - West Frankfort, IL Review Date: 11/7/2018
Heather was very helpful and easy to understand. She answered all my questions and I am very Happy!!!
Marti - Highlands, NC Review Date: 11/7/2018
Marti - Highlands, NC Review Date: 11/7/2018
Everything was excellent and with very good communication! David gave me the information about my address and my location for my website.I know exactly what David was doing on my account and the guy is a 10 all around!
Albert - Machester, NJ Review Date: 11/7/2018
Albert - Machester, NJ Review Date: 11/7/2018
Pretty good customer service! Leslie added other items that we sell and got us Apple, Google and a Bing listing. She was helpful and polite.
Ashok - Livonia, MI Review Date: 11/7/2018
Ashok - Livonia, MI Review Date: 11/7/2018
David is very careful and made sure I understood why he was doing the steps on my account. He walked me through everything and made it very easy to do. The call went very good!
Shirley - Panama City Beach, Fl Review Date: 11/7/2018
Shirley - Panama City Beach, Fl Review Date: 11/7/2018
Everything went really well on my call with Julie. She set us up with Apple and Microsoft. Now we are ready to go! Julie was very nice and patient and I'd like everyone to know that this is a good service!
Nick - Abington, PA Review Date: 11/6/2018
Nick - Abington, PA Review Date: 11/6/2018
Thank you Chris for reminding me how to post things online and for walking me through the entire system. You did a good job explaining some things that could enhance our listings and I see you as very helpful.
Denise - Manchester, MO Review Date: 11/6/2018
Denise - Manchester, MO Review Date: 11/6/2018
It was great to work with Bryson. He was helpful, kind and didn't rush me. He literally explained everything that has been happening on my account. Thank you
Amanda - Ridgefield, CT Review Date: 11/6/2018
Amanda - Ridgefield, CT Review Date: 11/6/2018
I forgot my password and Chris got that straightened out for me. I was asking Chris how I could see my rankings and he told me how my business was coming up. Chris gave me his direct line so that I could talk to him again and he was happy to help me which was nice.
Pat - Rutherfordton, NC Review Date: 11/6/2018
Pat - Rutherfordton, NC Review Date: 11/6/2018
Chris helped me and showed me how you guys worked. I had the opportunity to reach more people. I don’t use computers and Chris was kind enough to walk me through the whole process. He showed me everything. Chris was patient and kind and made me understand what I am spending my money on. Chris took his time to explain the service and he was most helpful!
Barbara - Kirkwood, MO Review Date: 11/6/2018
Barbara - Kirkwood, MO Review Date: 11/6/2018
Working with Leslie was good. She has a very pleasant voice and is getting all my listings corrected and verified. Thanks for making it easy
Thomas - Lenoir, NC Review Date: 11/6/2018
Thomas - Lenoir, NC Review Date: 11/6/2018
muy buien. Anwar me dio información sobre cómo funciona el proceso y cómo funciona egumball y se organizó,muy puntual, muy detallado y descriptivo.
Jacqueline - Elizabeth, NJ Review Date: 11/6/2018
Jacqueline - Elizabeth, NJ Review Date: 11/6/2018
It was great to work with Alex. She got everything started for me and made it easy and was to the point. Alex didn't waste my time and got all my information up .
Jennifer - Jackson, MI Review Date: 11/5/2018
Jennifer - Jackson, MI Review Date: 11/5/2018
Everyone is pleasant and knows what they are talking about. Kaela was helping set up our account. I would rate her 5 out of 5.
Katherine - London, ON Review Date: 11/5/2018
Katherine - London, ON Review Date: 11/5/2018
Sasha was able to get me on board with the portal on eGumball. She walked me through the process on updating my account and was knowledgeable. Thank you Sasha for making it easy
Michael - Oviedo, Fl Review Date: 11/5/2018
Michael - Oviedo, Fl Review Date: 11/5/2018
It was absolutely wonderful working with Saul who helped me with everything. He was right there with me walking me through it all. He helped make it happen the way everything should happen.
Iris - Onancock, VA Review Date: 11/5/2018
Iris - Onancock, VA Review Date: 11/5/2018
Heather is gorgeous! She is gorgeous! She explained how things are going on my account and how she is building it up! She helped me boost my Google page and spent so much time on the phone with me. I am very grateful for Heather and she really made me feel special. I give her thumbs up!!
Sahar - Oviedo, Fl Review Date: 11/5/2018
Sahar - Oviedo, Fl Review Date: 11/5/2018
David was really helpful and was awesome! He set up everything on Google for us and guided me with all my pin numbers.
Naveed - Fredericksburg, VA Review Date: 11/2/2018
Naveed - Fredericksburg, VA Review Date: 11/2/2018
It was good customer service by Melissa today. She explained a few things and showed me the entire control panel. Melissa did a real good job and made sure I had no questions. I learned how to navigate the site real well!
Andy - Mineral Point, MO Review Date: 11/2/2018
Andy - Mineral Point, MO Review Date: 11/2/2018
I like the expertise. Alex helped me with setting up and activating my account on Google and Bing. I would rate her customer service with 5 stars. And this is only the beginning!
Melissa - Oklahoma City, OK Review Date: 11/2/2018
Melissa - Oklahoma City, OK Review Date: 11/2/2018
Pierina was great. She encouraged me and went over exactly everything you are doing for me. I learned how eGumball will get all my places consistent and I am excited about this! Pierina was very patient with me and didn't talk to fast. I am happy with her and for the first time I could see what she meant.
Dr - Flint, MI Review Date: 11/2/2018
Dr - Flint, MI Review Date: 11/2/2018
Terrific call and Sasha is a terrific quality employee! She deserves a raise! Sasha is a terrific teacher .She did everything for me and was very knowledgeable about your product. She knows how to put the information across really really good. Sasha is a ten.
Barry - Scotch Plains, NJ Review Date: 11/1/2018
Barry - Scotch Plains, NJ Review Date: 11/1/2018
I am a new customer and this was quick and easy. Kaela was excellent to work with and sounded at ease and friendly. I like that she didn't sound salesy and that she helped me get my information set up.
Daniel - Alliance, OH Review Date: 11/1/2018
Daniel - Alliance, OH Review Date: 11/1/2018
Excellent call with Jose. He is very kind and very good to work with. He explained the service and showed me how to fill everything out today. Thank you
Luz - Davie, Fl Review Date: 11/1/2018
Luz - Davie, Fl Review Date: 11/1/2018
Leslie is very good, very thorough and very informative. Leslie helped me verify my information online and verified how I wanted it to be printed online.
Linda - Columbus, NC Review Date: 11/1/2018
Linda - Columbus, NC Review Date: 11/1/2018
It was awesome to work with Bryson. He saved my account and did an awesome job! He was there for my account.
Jill - Pompano Beach, FL Review Date: 11/1/2018
Jill - Pompano Beach, FL Review Date: 11/1/2018
Leslie was not so quick at speaking so I liked that she was patient. She was clear all the way through and directed me with certain codes.
Reyna - Orlando, FL Review Date: 10/31/2018
Reyna - Orlando, FL Review Date: 10/31/2018
Chris was able to give me a lot of advice on how to make my presence known on Google. He showed me how to create and add coupons and photos. He had really helpful tips. Thank you Chris.
Kueen - Dorchester, MA Review Date: 10/31/2018
Kueen - Dorchester, MA Review Date: 10/31/2018
Leslie's help was very good. She gave me the Apple and Bing passwords and was helping me access my Google account as she found another email associated with it. She was very pleasant to work with.
Donna - West Columbia, SC Review Date: 10/31/2018
Donna - West Columbia, SC Review Date: 10/31/2018
Everything went smoothly with Kaela. She was very helpful in verifying my phone number with Apple and Bing. She was patient in making sure all of our business information was up to date.
Ed - Glen Burnie, MD Review Date: 10/31/2018
Ed - Glen Burnie, MD Review Date: 10/31/2018
Kaela is excellent and provided really good customer service. She gave me a response to every question I had and explained everything clearly. Kaela set me up for my Google account and created our Apple and Microsoft.
Kinga - Coral Springs, FL Review Date: 10/30/2018
Kinga - Coral Springs, FL Review Date: 10/30/2018
Sasha helped me understand the service. She explained everything that I needed and is very good at what she does.
Yawhan - Tulsa, OK Review Date: 10/30/2018
Yawhan - Tulsa, OK Review Date: 10/30/2018
Thank you Leslie for being thorough and clarifying the information well. You did a good job explaining how my information was going out online with my codes and how I we would obtain Google.
Beverly - Waco, TX Review Date: 10/30/2018
Beverly - Waco, TX Review Date: 10/30/2018
Thank you Leslie for being thorough and clarifying the information well. You did a good job explaining how my information was going out online with my codes and how we would obtain Google.
Beverly - Waco, TX Review Date: 10/30/2018
Beverly - Waco, TX Review Date: 10/30/2018
My llamada fue divinamente. Me gusto mucho trabajar con Leslie. Hoy ella me ayudo con los codigos. Ella me ayudo mucho con mi pagina web y me compuso mis horas de negocio. Le daria 10 estrellas
Maria - Miami, FL Review Date: 10/30/2018
Maria - Miami, FL Review Date: 10/30/2018
Heather was very friendly and knowledgeable. I liked that she got right to the point. I am very satisfied with our call. She instructed me on how to change my Google street view pictures and how to get my listing up higher.
Alexander - Farmington, MO Review Date: 10/30/2018
Alexander - Farmington, MO Review Date: 10/30/2018
It was awesome to work with Sasha. She was sweetheart and is the bomb! She was able to create and get my whole website going. I have no questions because Sasha did everything for me.
Serena - Slidell, LA Review Date: 10/30/2018
Serena - Slidell, LA Review Date: 10/30/2018
Chris has been one of the best phone calls I have had with eGumball. He sounded personable and was the best person I have ever worked with. He believed in my business and he believed in me!
Josh - Ellenton, Fl Review Date: 10/30/2018
Josh - Ellenton, Fl Review Date: 10/30/2018
Beautiful phone call with Jeanie! She was very thorough and did a fine job! She was very clear, concise and knew what she was talking about. 5 stars
Monti - Fredericksburg, VA Review Date: 10/29/2018
Monti - Fredericksburg, VA Review Date: 10/29/2018
Jeanie helped us set up our new marketing program and showed me the in and outs of the service. Jeanie was straight forward and provided good customer service.
Derek - Metropolis, IL Review Date: 10/29/2018
Derek - Metropolis, IL Review Date: 10/29/2018
Very good call with Heather. She showed me some things and how to send pictures . Heather was very very nice and helpful.
I would work with her again.
Paul - Orangeville, ON Review Date: 10/29/2018
Paul - Orangeville, ON Review Date: 10/29/2018
Thank you Bryson for helping me understand my program. Bryson was very knowledgeable and patient. It was great working with him!
Dr. Yang - Rockville, MD Review Date: 10/29/2018
Dr. Yang - Rockville, MD Review Date: 10/29/2018
I’m really hoping it helps with the exposure of my new website on the search engines. Jonathan was very helpful and since I’m not very tech savvy that is nice. He is in the process of helping me with activation of my new website on the search engines. So far I would give a 5 out of 5
Jennifer - Fort Mill, SC Review Date: 10/29/2018
Jennifer - Fort Mill, SC Review Date: 10/29/2018
I really wanted to compliment Chris, he did a good job at communicating with me. He helped me update my Google page and did overall fantastic. 5 out of 5!
Lora - Houston, TX Review Date: 10/29/2018
Lora - Houston, TX Review Date: 10/29/2018
Excellent customer service. Sam is a very nice young man. He was very polite and very understanding and thorough. Overall in general, Sam was awesome. He was really nice to work with! I have seen so many results since signing up with you guys and I don't know how you do it but keep doing what you are doing!
Debbie - Henderson, NV Review Date: 10/29/2018
Debbie - Henderson, NV Review Date: 10/29/2018
It was great to work with Lesli. She was very helpful and solved all my problems with everything. She took care of my account and was very nice and very pleasant! I like that she was willing to help me out with anything.
Robert - Lehigh Acres, FL Review Date: 10/26/2018
Robert - Lehigh Acres, FL Review Date: 10/26/2018
Great customer service. Julie made things very easy and was simple to understand. She went through the motions of my account very quickly. Thank you Julie.
Kathy - Greenville, NC Review Date: 10/26/2018
Kathy - Greenville, NC Review Date: 10/26/2018
It was very good to work with Chris. He was just good at explaining things and helped us move along with our website. He showed me how to add and put things on my site.
Ginger - Orlando, Fl Review Date: 10/26/2018
Ginger - Orlando, Fl Review Date: 10/26/2018
Kaela was good and very polite. She explained everything very well and was very helpful. 5 Stars
Heather - Francesville, IN Review Date: 10/26/2018
Heather - Francesville, IN Review Date: 10/26/2018
Julie was excellent to deal with. She is setting up all my stuff through eGumball and getting me situated on the internet so I am easier to find.
Chad - Benton, AR Review Date: 10/26/2018
Chad - Benton, AR Review Date: 10/26/2018
It was good work with Lesli . She was proficient in what she was doing and was easy to follow. You guys are good!
Cory - Richmond, VA Review Date: 10/25/2018
Cory - Richmond, VA Review Date: 10/25/2018
Saul was very thorough and walked me through everything on the control panel. He was great !
Adam - Memphis, TN Review Date: 10/25/2018
Adam - Memphis, TN Review Date: 10/25/2018
What I like about the company and Alex my representative is that I can understand her and she is very clear. She walked me through everything she wanted to do and I felt very comfortable with her customer service.
Michael - Limerick, PA Review Date: 10/25/2018
Michael - Limerick, PA Review Date: 10/25/2018
I actually really like the fact that Alex is pretty straight forward and knew what I was trying to accomplish. Just the fact that you guys call me back is awesome !
Diane - Whitehall, PA Review Date: 10/25/2018
Diane - Whitehall, PA Review Date: 10/25/2018
Heather made me feel enthused with what you are doing for me. She explained things I never knew about and explained it all. I would rate her 5 stars.
Lanny - New York, NY Review Date: 10/25/2018
Lanny - New York, NY Review Date: 10/25/2018
Jose was very good at what he does and was very authentic. He explained everything to me and was very very helpful. I like that he helped me understand everything.
Joel - Hialeah, Fl Review Date: 10/25/2018
Joel - Hialeah, Fl Review Date: 10/25/2018
Yes I was very glad to have the help as I am tech lazy!I have a 5 rating for Pierina thank you!
Greg - Hamden, CT Review Date: 10/24/2018
Greg - Hamden, CT Review Date: 10/24/2018
Heather was great and helped me sign another contract. Heather even gave me a post so that our website stands out. I love that she was really understanding and didn't rush me at all.
Kimberly - Beachwood, NJ Review Date: 10/24/2018
Kimberly - Beachwood, NJ Review Date: 10/24/2018
I am not computer savvy and Sasha helped me with my site and was very kind and professional! She is a 10!
Susan - Weston, FL Review Date: 10/24/2018
Susan - Weston, FL Review Date: 10/24/2018
Julie was very lighthearted , helpful and understanding. I really appreciate her and her help with getting my listings verified
Tamara - Columbia, MD Review Date: 10/24/2018
Tamara - Columbia, MD Review Date: 10/24/2018
Crystal Clear
Leslie was great! She was easy to follow and made everything crystal clear.Navin - Pittsburgh, PA Review Date: 10/23/2018
Speedy Service
Julitza was great! She got everything verified and up in running in a timely mannerSadie - Summerville, SC Review Date: 10/23/2018
Squared Away
I had some questions about my service areas that was my biggest area of concern and Sasha got it all squared away to my satisfaction, she was very pleasant.Stephen - Goshen, IN Review Date: 10/23/2018
Jonathan was great! He made the process super simple and he was easy to follow
Peter - Blue Bell, PA Review Date: 10/23/2018
Peter - Blue Bell, PA Review Date: 10/23/2018
Saul was awesome! He took me through the control panel and didn't get off the line until all of my questions were answered.
Wilson - Bend, OR Review Date: 10/23/2018
Wilson - Bend, OR Review Date: 10/23/2018
Leslie was great! She helped get my Bing maps and Apple maps verified for my business and made me feel comfortable with what the next step in the process would be.
Staurt - Greensboro, GA Review Date: 10/22/2018
Staurt - Greensboro, GA Review Date: 10/22/2018
Lesli was so wonderful! I'm not computer savvy and she was more than patient with me. She was on point!If I could give Lesli a ten I would!
Sandy - Rockville, MD Review Date: 10/22/2018
Sandy - Rockville, MD Review Date: 10/22/2018
Amazing Pointers
Heather was amazing she gave me a lot of pointers that will help my business that I didn't know before.Ross - Madisonville, LA Review Date: 10/22/2018
Responsive and Polite
Julitza was very responsive and polite. She helped shed light on what keywords I should use for my business.Carlos - Fairfax, VA Review Date: 10/22/2018
Changed My Perception
Sam was so wonderful he changed my perception of eGumball! Everything I had questions on he answered and didn't get off the phone until I was taken care of.Annisa - Galion, OH Review Date: 10/22/2018
Christa is a real people person. She was absolutely great! Every question I had she was able to address to my satisfaction. There were issues on my site and she helped point me in the right direction.
Howard - Lake Lure, NC Review Date: 10/22/2018
Howard - Lake Lure, NC Review Date: 10/22/2018
Perfect!
My conversation with Leslie was perfect! She was very helpful and pleasant. I was impressed with her ability to answer every question with so much detail. I'm not knowledgeable on this type of work, I'm a blue collar type of guy and she was able to make it understandable for me.Tony - Whitmore Lake, MI Review Date: 10/22/2018
Efficent & Friendly
Kaela was very efficient and friendly. She explained the process clearly and everything she said was going to do she made happen!John - Chicago, IL Review Date: 10/19/2018
Fast & Friendly
Jason was fast and & very friendly, he was able to service all of my needs.Judy - Kensington, MD Review Date: 10/19/2018
Julitza was very knowledgeable, we ran into a bit of wall trying to claim my listing and she walked me through how to get it verified. She knew exactly what to do!
Diana - Branson, MO Review Date: 10/19/2018
Diana - Branson, MO Review Date: 10/19/2018
Excellent customer service. Lesli was very nice and was very focused. I like that she was on my side and we got easily through the entire call. As far as understanding each other, it was more than perfect!
Carlos - Miami, Fl Review Date: 10/18/2018
Carlos - Miami, Fl Review Date: 10/18/2018
Pretty good call with Jonathan. He was very clear and patient to work with. He helped me setup the accounts with the all the information and business hours. He is a nice guy!
Grace - Arlington, VA Review Date: 10/18/2018
Grace - Arlington, VA Review Date: 10/18/2018
Great Experience
My experience with Leslie was great, I hadn't even started the process yet and she was able to help get everything squared away with my set up.Andrea - Portland, OR Review Date: 10/18/2018
Filled In The Gaps
I was in the dark! I called in wanting to know what the status is of my account. I had no idea what was going on and needed a lot of help. Heather was able to make me feel confident in the services I purchased and get the ball rolling. She made suggestions and filled in all of missing gaps.Leif - Fort Pierce, FL Review Date: 10/18/2018
Very Pleasant
Kaela took great care of me! she was very pleasant and I liked her eagerness to try and help me out. were in good shape now because of her.Donald - Sanford, ME Review Date: 10/18/2018
Excellent Service
My experience with Saul was excellent. He was extremely helpful and knowledgeable. He made it a point to go into great detail and not rush through the call.Louise - Petoskey, MI Review Date: 10/18/2018
Quick, Fast & Efficent
I'm super busy cutting hair all day, Jazmine was able to be sympathetic about that and move quick fast and efficient during our phone conversation and I appreciate that.Jesse - Dover, DE Review Date: 10/17/2018
Extremly helpful
Leslie N was very helpful through the beginning process of the setup of my campaign. She not only gave me realistic expectations for my account but she got me excited to work with the company its nice working with someone who is personable.Nikki - Minnetonka, MN Review Date: 10/17/2018
Pleasant Service Rep
The customer service I received from Leslie was very good. I was hesitant because I'm not good with computers and she was able to help me understand. She was very pleasant and got me super excited to work with eGumball.Helen - Ancaster, ON Review Date: 10/17/2018
Quick Service
Jason was great! He knew I was busy and made it a point to get through everything quickly.Giovanni - Metairie, LA Review Date: 10/17/2018
Guided Me Through
I was confused at first but Kaela was able to explain everything clearly and answer all of my questions. She walked me through every step of the way to make me feel comfortable!Sherry - Virgina, MN Review Date: 10/17/2018
Pleasant Experience
My experience Leslie was lovely. I liked working with her because she went into great detail and was very pleasant over the phone.Connie - Brattleboro, VT Review Date: 10/17/2018
Awesome Experience
Bryson was awesome, he was able to answer all of my concerns and gave me suggestions on things I can incorporate to make the campaign more efficient.Henry - Ottawa, ON Review Date: 10/17/2018
Patient
I spoke with Heather and liked that she was so patient didn't rush through any of the information and things she didn't know about she consulted with other departments to get the answers.Miriam - Halton Hills, ON Review Date: 10/17/2018
Fantastic Service
The service I received from Julitza was absolutely fantastic, she was spot on with all the information she provided me with and treated me right.Seek - Provo, UT Review Date: 10/17/2018
Thank You!
I haven't been very involved with my account, I wanted to figure out what I was getting. Jason was able to make everything easy to understand and he explained it in great detail! He showed me things I was unaware of and walked me through the online portal.Lotta - Riverside, CA Review Date: 10/17/2018
Absolutley Phenomenal
I was ready to leave eGumball but Christa turned me around. My account was in need of immediate attention and she handled my account with care. This girl rocks! She was confident and absolutely phenomenal!Anthony - Tuscon, AZ Review Date: 10/17/2018
Awesome Service
The service I received today from Julitza absolutely awesome. She was very clear and answered all of my questions.Buddy - Hollis, NY Review Date: 10/16/2018
Looking Forward To The Service
My experience with Sasha today was great. She helped me add a bunch of information in my control panel. I'm looking forward to you guys helping me get listed online.Nathaniel - Orland Park, IL Review Date: 10/16/2018
Perfect Timing
My call today with Jose went absolutely wonderful he called at the perfect time, I'm usually pretty busy. He understood that and proceeded with urgency without sacrificing quality.Angie - Rome, GA Review Date: 10/16/2018
Patience is key
Heather was extremely patient with me I was having computer issues and she was able to help guide me through it.Paul - Orlando, FL Review Date: 10/16/2018
It was good to work with Brenda. We got some stuff accomplished today and she was very nice and informative.
Lagenia - Columbus, GA Review Date: 10/15/2018
Lagenia - Columbus, GA Review Date: 10/15/2018
It was great to work with Lesli .She is getting my domain back and my website up and rolling. She was absolutely patient.
Mathew - Troy, MI Review Date: 10/15/2018
Mathew - Troy, MI Review Date: 10/15/2018
Thank you Sasha for getting all my directories set up and putting my information in correctly. Sasha was very concise, very pleasant and very thorough.
Lisa - Oviedo, Fl Review Date: 10/15/2018
Lisa - Oviedo, Fl Review Date: 10/15/2018
Julie was very helpful and seemed to know what she was doing. She knew how to get me on my way and was able to send out information to Bing and Google.
Megan - Wayland, MA Review Date: 10/15/2018
Megan - Wayland, MA Review Date: 10/15/2018
Excellent customer service. Lesli was very nice and was very focused. I like that she was on my side and we got easily through the entire call. As far as understanding each other, it was more than perfect!
Carlos - Miami, Fl Review Date: 10/15/2018
Carlos - Miami, Fl Review Date: 10/15/2018
Jonathan got us set up with our Apple codes and business with Bing. He was so professional to work with.
Keith - Aransas Pass, TX Review Date: 10/15/2018
Keith - Aransas Pass, TX Review Date: 10/15/2018
Thank you Jonathan for setting me all up and making sure that I am on Google maps and Apple maps. You were very friendly and helpful.
Cynthia - Sisters, OR Review Date: 10/15/2018
Cynthia - Sisters, OR Review Date: 10/15/2018
Lesli followed up on all my questions and got me answers to everything. She did more than any rep has done for me and was very helpful! So far customer service is excellent!
John - Philadelphia, PA Review Date: 10/15/2018
John - Philadelphia, PA Review Date: 10/15/2018
I am up to speed and Sasha was very helpful! She went through everything on our website and helped me add some descriptions. It all was a great
Debra - Chicago, IL Review Date: 10/12/2018
Debra - Chicago, IL Review Date: 10/12/2018
Melissa was very helpful and walked me through the entire control panel. Customer service was 10 stars! I am looking forward to seeing our site populate on Google.
Melvin - Cheltenham, PA Review Date: 10/12/2018
Melvin - Cheltenham, PA Review Date: 10/12/2018
Fantastic service. Sasha set me up and showed me how to go in and add particular information on my website. She was helpful.
Cedric - Cincinnati, OH Review Date: 10/12/2018
Cedric - Cincinnati, OH Review Date: 10/12/2018
Sasha was very pleasant and walked me through the website and showed me how to do things. Very helpful
Harry - North Port, Fl Review Date: 10/12/2018
Harry - North Port, Fl Review Date: 10/12/2018
Sasha was very patient and helpful. We got a few basic things set up and she showed me how to update things at any time I want. We went through a whole list of things I can do, and we uploaded photos. thank you Sasha
Anthony - Orleans, MA Review Date: 10/12/2018
Anthony - Orleans, MA Review Date: 10/12/2018
I give Sasha a 5 star rating! I am new to this and I am illiterate about all of this and she helped me. Sasha is pleasant to work with.
Nick - Savannah, GA Review Date: 10/12/2018
Nick - Savannah, GA Review Date: 10/12/2018
Heather was very helpful! She got stuff straightened out and she is trying to save my website. 5 stars
Todd - Airdrie, AB Review Date: 10/12/2018
Todd - Airdrie, AB Review Date: 10/12/2018
Leslie did everything for us and I really appreciate that. This is all great!
Sherry - Farmers Branch, TX Review Date: 10/11/2018
Sherry - Farmers Branch, TX Review Date: 10/11/2018
I hate computers and I don't deal with them. I am the old type of guy, like the pen and paper type of guy and Juan saved my life!! He walked me through the service and now I feel a lot better about it. Thank you so much Juan
Albert - Ukiah, CA Review Date: 10/11/2018
Albert - Ukiah, CA Review Date: 10/11/2018
Juan is very helpful, patient and very nice! He helped me find out how I can put more information on the eGumball control panel. I understand how to do it now thanks to Juan. He is a very nice young man to work with
Mr. Mark - Orlando, FL Review Date: 10/11/2018
Mr. Mark - Orlando, FL Review Date: 10/11/2018
Everything went smooth ! Kaela did very well on my account and she was very nice to work with
Joseph - Roseville, MN Review Date: 10/11/2018
Joseph - Roseville, MN Review Date: 10/11/2018
Brenda was very helpful , very polite and very professional! She helped me set up my Google information for my business.
John - Rosemount, MN Review Date: 10/11/2018
John - Rosemount, MN Review Date: 10/11/2018
I appreciate Alex taking her time with me today. She helped me get my Google account because I did not know how to claim it. She was great and patient with me. I am not computer knowledgeable and she was very very helpful!
Toni - Banner Elk, NC Review Date: 10/11/2018
Toni - Banner Elk, NC Review Date: 10/11/2018
Sasha was great to work with. She navigated me through the portal and I took me to every single page. I was very happy with her performance. I like that she was very patient with me while I played around with the control panel.
Lou - Pasadena, CA Review Date: 10/11/2018
Lou - Pasadena, CA Review Date: 10/11/2018
Heather and I get along so good! It was wonderful to work with Heather. She was just terrific. She is an absolute 10!
Jeanne - Teaneck, NJ Review Date: 10/11/2018
Jeanne - Teaneck, NJ Review Date: 10/11/2018
Juan is excellent. He had answers to all my questions and was the only representative that gave me my business link so that customer's can leave me a review. Thank you Juan
Richard - Commerce Charter Twp, MI Review Date: 10/11/2018
Richard - Commerce Charter Twp, MI Review Date: 10/11/2018
It was very good to work with Kaela. She was just wanting to make sure that everything was verified properly and she helped me with Apple and Microsoft calls. Everything went smoothly , 100% smooth. Thank you
Paul - Brampton, ON Review Date: 10/10/2018
Paul - Brampton, ON Review Date: 10/10/2018
Sasha was excellent . Sasha walked me through exactly how this whole thing works .She was good and she answered the questions I had . She is so kind and considerate.
Mark - Saint Cloud, MN Review Date: 10/10/2018
Mark - Saint Cloud, MN Review Date: 10/10/2018
Awesome absolutely awesome! Lesli was sweet and everything she did was perfect ! She didn't end the phone call until I was satisfied and I appreciate that!
Craig - Camden, NJ Review Date: 10/10/2018
Craig - Camden, NJ Review Date: 10/10/2018
My call with Brenda was good, very good! She helped me with everything and got me verified
Sheik - Lexington, NC Review Date: 10/10/2018
Sheik - Lexington, NC Review Date: 10/10/2018
Perfect customer service call. Jonathan did the Google verification and he was very very nice! I like people that are like him who are very easy going .
Caroline - Pompano Beach, Fl Review Date: 10/10/2018
Caroline - Pompano Beach, Fl Review Date: 10/10/2018
Sasha was so great clearing up everything for me. She walked me through everything on the website and explained it all in great detail. I was happy with the phone call all around ! She was very fantastic!
Kyra - East Greenwich, RI Review Date: 10/10/2018
Kyra - East Greenwich, RI Review Date: 10/10/2018
Lesli helped me in determine my key words and I am appreciative of her help. Thank you Lesli
Deborah - Indianapolis, IN Review Date: 10/10/2018
Deborah - Indianapolis, IN Review Date: 10/10/2018
Julie was personable , good and helped me with my initial set up. Thanks Julie
Dan - Gill, MA Review Date: 10/9/2018
Dan - Gill, MA Review Date: 10/9/2018
Some things have started to pop up online as far as are business goes and we didn't have that before. Thanks Christa and eGumball for being awesome
Donna - Weston, WV Review Date: 10/9/2018
Donna - Weston, WV Review Date: 10/9/2018
Anwar is a gentleman! He listens and he is curious . He is accredited to your organization and I want to give him a higher praise!
Louis - Westport, CT Review Date: 10/9/2018
Louis - Westport, CT Review Date: 10/9/2018
Julie was good and explained everything to me very well. I liked that she was polite and she is definitely 5 stars!
Alejandrina - Hammond, IN Review Date: 10/9/2018
Alejandrina - Hammond, IN Review Date: 10/9/2018
Leslie did a fine job on my account. She was very clear , very precise and answered all my questions.
Robert - Jacksonville, Fl Review Date: 10/9/2018
Robert - Jacksonville, Fl Review Date: 10/9/2018
Thank you. Kaela was very good and helped me with everything. She was very much patient with me.
Christine - Toronto, ON Review Date: 10/9/2018
Christine - Toronto, ON Review Date: 10/9/2018
It was a real good call with Leslie. She verified my phone number for Google maps and for Google search. She was very prompt about everything and answered everything very professionally. Thank You
Robert - Lehigh Acres, FL Review Date: 10/9/2018
Robert - Lehigh Acres, FL Review Date: 10/9/2018
My call with Julie went perfect. She was very polite and nice to work with! She verified all three accounts . Google made it hard at first but Julie called back and forth three or four times and got it fixed.
DJ - Lake Worth, Fl Review Date: 10/9/2018
DJ - Lake Worth, Fl Review Date: 10/9/2018
Kaela is great and she helped verify my business. I liked her promptness and she was nice and pleasant to work with.
Daryn - Maplewood, MN Review Date: 10/8/2018
Daryn - Maplewood, MN Review Date: 10/8/2018
I am not good with computers and Juan was very good and very patient! I am from an older generation and Juan walked me through the whole control panel and how to fill it in. Thanks for making it easy.
Frank - Johnstown, NY Review Date: 10/8/2018
Frank - Johnstown, NY Review Date: 10/8/2018
It was great call with Brenda! We did the Bing and Apple password thing and she is taking some pictures from my Yelp page and getting access to my Google page . Brenda seemed to know what she was doing and she was very confident! I like that she talked slow enough so everyone could hear and understand :)
Mellissa - Jefferson City, MO Review Date: 10/5/2018
Mellissa - Jefferson City, MO Review Date: 10/5/2018
The experience with you all has been really fabulous! I talked to Jonathan about my issues and he explained everything and straightened it all out. He told me how everything would be . Jonathan was so calm , he was just great! I told Jonathan that I know nothing about the computer and he was so patient with me. He made me feel like I knew something :)
Jan - Guelph, ON Review Date: 10/5/2018
Jan - Guelph, ON Review Date: 10/5/2018
Jeanie is very pleasant to work with! She was very helpful and gave me lots of information ! All around she was nice! I rate Jeanie all five stars! She made sure I knew what was going on before moving onto the next subject. I enjoyed talking to her.
Cody - Millington, TN Review Date: 10/5/2018
Cody - Millington, TN Review Date: 10/5/2018
Sasha is wonderful! She is getting everything started for me and she is letting me do my profile. Thank you Sasha for getting me started and for making it easy.
Willa - Fredericksburg, VA Review Date: 10/5/2018
Willa - Fredericksburg, VA Review Date: 10/5/2018
Saul was very quick and to the point! It was nice that he was quick with me since he understood that I know how to use the computer. I like that he showed me how to write things out on my website and make changes. 5 stars.
Nicole - Winsted, CT Review Date: 10/5/2018
Nicole - Winsted, CT Review Date: 10/5/2018
Everything I needed, Melissa took care of. My call with her was perfect and she was really really patient with me. I do customer service myself so It was nice to work with Melissa who also has great customer service. She was really really nice!
Noel - Haverstraw, NY Review Date: 10/5/2018
Noel - Haverstraw, NY Review Date: 10/5/2018
Leslie has been awesome and great. She has helped me take over my business and I really appreciate all her help.
Eddie - Brighton, Co Review Date: 10/5/2018
Eddie - Brighton, Co Review Date: 10/5/2018
It was good working with Melissa. She explained everything good to me and was very very helpful. She went through every little thing in great detail. Melissa is a pretty nice girl to work with.
Mike - Lexington, VA Review Date: 10/5/2018
Mike - Lexington, VA Review Date: 10/5/2018
My call with Chris went really well! He explained a lot to me and I actually learned a lot! I don't have a computer and Chris was very very patient. He answered everything I asked and did an excellent job.
Jery - Arlington, TX Review Date: 10/5/2018
Jery - Arlington, TX Review Date: 10/5/2018
Great working with Saul. He was able to walk me through the eGumball control panel and made sure I understood where everything was. Saul was able to help me make edits and changes and was very . I like that he made changes on the spot.
Jeff - Virginia Beach, VA Review Date: 10/5/2018
Jeff - Virginia Beach, VA Review Date: 10/5/2018
Fantastic call with Jonathan! He was able to do everything that I was looking for. He got all my information on my website cleaned up and that's a BIG positive thing! 5 stars!
Adam - Florence, SC Review Date: 10/5/2018
Adam - Florence, SC Review Date: 10/5/2018
Kaela was verifying stuff with Apple and Bing and was very very nice! I would rate your entire customer service 5 stars
Betsy - Rocky Mount, NC Review Date: 10/5/2018
Betsy - Rocky Mount, NC Review Date: 10/5/2018
Leslie was a very very nice lady! I Hope all of your employees are like Leslie. She helped me verify my information and set my pin codes. Thank you so much
Cathy - Culver, IN Review Date: 10/5/2018
Cathy - Culver, IN Review Date: 10/5/2018
Alex is fabulous! She is really good and was able to get me all squared away and set me up with pass codes. She is a ten!
Tam - Kansas City, MO Review Date: 10/5/2018
Tam - Kansas City, MO Review Date: 10/5/2018
We love that eGumball has excellent customer service. I don't think that they could have done any better. eGumball also is very helpful and patient with us throughout this whole process. Leslie was super helpful, full of ideas and questions. She definitely knew what she was doing, and we loved that. I would rate her customer service 5 of 5 stars!
Elizabeth - Wendall, ID Review Date: 10/5/2018
Elizabeth - Wendall, ID Review Date: 10/5/2018
Chris was very helpful and personable. He made the process really easy for me!
Kathy - South Jordan, UT Review Date: 10/5/2018
Kathy - South Jordan, UT Review Date: 10/5/2018
Alex did very good on my account. She was verifying information for my business so we can get everything to look the same online. She was able to fix my Manta problem, which was cool ! She was also able to magically get the old information to go away!
Marc - Kalispell, MT Review Date: 10/5/2018
Marc - Kalispell, MT Review Date: 10/5/2018
Fantastic call with Jonathan! He was able to do everything that I was looking for. He got all my information on my website cleaned up and that's a BIG positive thing! 5 stars!
Adam - Florence, SC Review Date: 10/4/2018
Adam - Florence, SC Review Date: 10/4/2018
Melissa was fantastic! She showed me my new website and helped customize it. She went through it step by step and all of you guys are fantastic! I have never worked with a more responsive company before! Thank you so much!
Rhonda - Pompano Beach, FL Review Date: 10/4/2018
Rhonda - Pompano Beach, FL Review Date: 10/4/2018
Pleasant experience with Sasha today on the phone. She walked me through everything and instructed me on how to use my site and add pictures. She did a real nice job.
Leonard - Des Plaines, IL Review Date: 10/4/2018
Leonard - Des Plaines, IL Review Date: 10/4/2018
Thank you Jose for being patient, clear and informative and thank you for running me through the website.
Lolita - Calgary, AB Review Date: 10/4/2018
Lolita - Calgary, AB Review Date: 10/4/2018
Really good customer service from Juan! We found something that Juan was able to correct and he gave me great ideas! Juan has been very helpful and I like that he was short, direct and got the job done right!
Mike - Evansville, IN Review Date: 10/4/2018
Mike - Evansville, IN Review Date: 10/4/2018
Heather is extremely helpful and was able to give me more information about my account and give me an upgrade! Very good customer service!
Sandy - Hollywood, FL Review Date: 10/4/2018
Sandy - Hollywood, FL Review Date: 10/4/2018
Jose was very patient and very understanding. When ever I had a customer , Jose waited on me :) It was a good experience to work with him
Sarah - Queen City, TX Review Date: 10/4/2018
Sarah - Queen City, TX Review Date: 10/4/2018
My call with Heather went great! She was able to add some things to my contract that will help my account and she was able to help me understand more of what eGumball does for me. Thank you Heather
Melanie - New London, MO Review Date: 10/4/2018
Melanie - New London, MO Review Date: 10/4/2018
Fabulous! Leslie made things nice , quick and easy! We were able to do a Bing verification and she was definitely patient.
Amber - Delavan, WI Review Date: 10/4/2018
Amber - Delavan, WI Review Date: 10/4/2018
In general I would like to say that Jeanie is a diligent hard worker. She gave me everything I have asked for and it really has snow balled quite quickly and positively for me. She has been super informative and patient. Jeanie stayed on the phone with me as long as I needed and was very professional and friendly.
Jonathan - Oakville, ON Review Date: 10/4/2018
Jonathan - Oakville, ON Review Date: 10/4/2018
Excellent customer service. Jason started designing my website and was very patient with me.I don't know much about the site but he helped me and took over the website to help me understand.
Tammy - Woonsocket, RI Review Date: 10/4/2018
Tammy - Woonsocket, RI Review Date: 10/4/2018
Julie is very helpful , kind , patient . She is also very educational! Everything has been going well!
Timothy - Laurel, MD Review Date: 10/4/2018
Timothy - Laurel, MD Review Date: 10/4/2018
Jose was very helpful and answered every question I had before I had any other questions. He was patient and so helpful!
Kaylee - Russellville, AL Review Date: 10/4/2018
Kaylee - Russellville, AL Review Date: 10/4/2018
It was very helpful to work with Heather. She updated and looked over my information and set me up with updated keywords. She reviewed how to clean up my citations and she was definitely patient! Heather was able to not only give me Google maps optimization but she was able to give me twitter and other social media. Heather gave me more value for my monthly payment! 5 Stars
Denise - Silver Spring, MD Review Date: 10/4/2018
Denise - Silver Spring, MD Review Date: 10/4/2018
Wonderful customer service experience. Julie my rep is very nice , polite and helpful. She connected me to get the numbers from Apple, Bing and Google and she is absolutely a 10!
Marcia - Laurelton, NY Review Date: 10/4/2018
Marcia - Laurelton, NY Review Date: 10/4/2018
Excellent customer service. Heather posted and updated my keyword rankings and all that good stuff. I like that she volunteered to ask me and show me the service.
Floyd - Aurora, CO Review Date: 10/1/2018
Floyd - Aurora, CO Review Date: 10/1/2018
It was excellent to work with Kaela. She was very informative and she wants to get everything started which I appreciate. It's nice that everyone takes their time and I appreciate the clear voices and the flow of everything.
Ron - Valley Stream, NY Review Date: 9/28/2018
Ron - Valley Stream, NY Review Date: 9/28/2018
Gracias
Excelente! Ella me ayudó a verificar toda la información sobre el negocio. La veo que está cuidando mi cuenta y me explicó que está haciendo las cosas bien.Cassia - Fort Lauderdale, FL Review Date: 9/28/2018
Kaela is a nice lady and I enjoyed talking to her! She gave me information on my codes made it easy! I felt like she was interested and that means a lot.
Ramonda - Lawrenceville, GA Review Date: 9/28/2018
Ramonda - Lawrenceville, GA Review Date: 9/28/2018
Sasha was great to work with. She was very quick, efficient and very very helpful! Everything was very clear and easy!
Anna - Dallas, TX Review Date: 9/28/2018
Anna - Dallas, TX Review Date: 9/28/2018
It was great! We got set up with the initial part of our service and it was clear and simple
Daran - Apex, NC Review Date: 9/28/2018
Daran - Apex, NC Review Date: 9/28/2018
I appreciate Juan. He was very helpful and to the point. He guided me through what you do for me.
Danielle - Pottstown, PA Review Date: 9/28/2018
Danielle - Pottstown, PA Review Date: 9/28/2018
We changed some keywords and Heather suggested to load up more photos . I liked that Heather listened to my situation and heard it all the way through. I told her what was happening and she did a great job at helping me.
Ted - Austin, TX Review Date: 9/28/2018
Ted - Austin, TX Review Date: 9/28/2018
It was very good working with Jason! He updated my website and helped me with my basic information. He did really good on my account.
Erika - San Antonio, TX Review Date: 9/28/2018
Erika - San Antonio, TX Review Date: 9/28/2018
What I like about eGumball is that it is a practical and an efficient approach to setting up my social media. Sasha guided me through your process for filling in the questionnaire for ad words, my services, business background and generally all relevant information that would characterize my company well on different social media platforms. I would rate her customer service 5 stars!
Cathy - Cherry Hill, NJ Review Date: 9/28/2018
Cathy - Cherry Hill, NJ Review Date: 9/28/2018
Sasha walked me right through the control panel and I actually understood what she was talking about. She was very very patient.
Melonie - Blue Springs, MO Review Date: 9/27/2018
Melonie - Blue Springs, MO Review Date: 9/27/2018
Julie was very courteous and helpful.I am looking forward to working with her. She is getting me the number for Google, Apple and Bing maps to set up my dashboard. She was very very patient!
Kathy - Leesville, LA Review Date: 9/27/2018
Kathy - Leesville, LA Review Date: 9/27/2018
Leslie was very pleasant and helped me with my pin codes and with putting my website up! 5 Stars!
Leonard - Des Plaines, IL Review Date: 9/27/2018
Leonard - Des Plaines, IL Review Date: 9/27/2018
Jose was super polite and patient in answering all my questions. He helped me and walked me through the control panel.
Barry - Denver, Co Review Date: 9/27/2018
Barry - Denver, Co Review Date: 9/27/2018
Thank you Leslie for making it really easy and for being very nice and polite. I stopped you a couple of times and it was nice that you said it was no problem. 5 star customer service.
Kevin - Tipton, IN Review Date: 9/27/2018
Kevin - Tipton, IN Review Date: 9/27/2018
Leslie professionalism stands out! She was able to help me with setting up information for my new listings on Google, Bing and Apple.
Karen - Montgomery, NY Review Date: 9/27/2018
Karen - Montgomery, NY Review Date: 9/27/2018
I was able to get logged into my dashboard and Sasha was able to walk me through it. She was friendly and knew what she was talking about.
Cory - Richmond, VA Review Date: 9/27/2018
Cory - Richmond, VA Review Date: 9/27/2018
It was very good working with Kaela. She is very professional and was able to take over my system so she can control Apple, Bing and Google.
John - Danvers, MA Review Date: 9/27/2018
John - Danvers, MA Review Date: 9/27/2018
I love that I can understand everyone and that the set up of what you guys do for us has been easy and clear.
Patrick - Bingham, ME Review Date: 9/27/2018
Patrick - Bingham, ME Review Date: 9/27/2018
Sasha was a lot of help! It was great! She walked me through and helped me set up some details on the website. Ya'll did a great job
Mandy - Louisville, GA Review Date: 9/27/2018
Mandy - Louisville, GA Review Date: 9/27/2018
Jeanie has been making progress on my website. She seems knowledgeable , patient and we are getting things done! I love that she gets back to me right away.
John - Philadelphia, PA Review Date: 9/27/2018
John - Philadelphia, PA Review Date: 9/27/2018
We signed up to use eGumball and I did the first part of the initial codes from Google,Apple and Bing. We started the process and so far I am personally so happy with the direction we are taking. I worked with my son who has a degree in business and he got super interested in making sure we get online. My son ended up hiring 3 people for 3 years to have our website put together and after, we decided that his method was not successful. I know how important it is to have your profile known online and I am happy with the way things are going with eGumball so far
Jim - Fraser, MI Review Date: 9/27/2018
Jim - Fraser, MI Review Date: 9/27/2018
Very good customer service. Jose made sure I knew what was happening. He seemed knowledgeable on what he is doing!
Duncan - Grand Prairie County, AB Review Date: 9/26/2018
Duncan - Grand Prairie County, AB Review Date: 9/26/2018
We worked out a lot of things and Leslie helped me set that information up with the codes. She was very helpful and patient to work with.
Cathy - Hazel Park, MI Review Date: 9/26/2018
Cathy - Hazel Park, MI Review Date: 9/26/2018
Everything was great and Brenda helped me with pretty much everything we spoke about. She is actualizing my information online and everything went quick and smooth.
Jose - Houston, TX Review Date: 9/26/2018
Jose - Houston, TX Review Date: 9/26/2018
Very good customer service from Leslie. She is excellent and helped me confirm everything that I wanted on my listing. She got my listing in order and moved things forward. Thank you Leslie for doing the entire process for me.
Mark - Norwalk, CT Review Date: 9/25/2018
Mark - Norwalk, CT Review Date: 9/25/2018
It was great working with Sam. He gave me an upgrade and did the prepay. He was very friendly and knowledgeable.
Vicky - Pensacola, FL Review Date: 9/25/2018
Vicky - Pensacola, FL Review Date: 9/25/2018
It was helpful to work with Leslie. She made progress on my account and made it easy. So far ya'll are the best company I have ever worked with.
Cynthia - Nashville, TN Review Date: 9/25/2018
Cynthia - Nashville, TN Review Date: 9/25/2018
Leslie is very knowledgeable and helped me get the Bing and Apple maps codes set up. She went over all my keywords and did good.
Emmalynn - Kingston, OH Review Date: 9/25/2018
Emmalynn - Kingston, OH Review Date: 9/25/2018
Brenda is very knowledgeable and helped me get the Bing and Apple maps codes set up. She went over all my keywords and did good.
Emmalynn - Kingston, OH Review Date: 9/25/2018
Emmalynn - Kingston, OH Review Date: 9/25/2018
Kaela was friendly and helpful and set up the account for me on Bing and Apple.
Michael - Grand Prairie, TX Review Date: 9/25/2018
Michael - Grand Prairie, TX Review Date: 9/25/2018
Leslie is perfect and very nice! She is changing our phone numbers and address online and she is definitely 5 stars
Carol - Athens, TN Review Date: 9/25/2018
Carol - Athens, TN Review Date: 9/25/2018
Kaela is very professional and I was surprised that she showed so much concern with my account. I appreciate that Kaela really understood what I said and she explained things well to me.
Michael - Richmond, VA Review Date: 9/25/2018
Michael - Richmond, VA Review Date: 9/25/2018
Great work with Leslie. She helped me get logged into my account and was very pleasant to work with
George - Coatesville, PA Review Date: 9/24/2018
George - Coatesville, PA Review Date: 9/24/2018
Leslie helped me set up my web page and verified our information. She was very good and knew what she was doing! She was polite and she made sure I knew everything she was doing on my account.
Norman - Robertsdale, Al Review Date: 9/24/2018
Norman - Robertsdale, Al Review Date: 9/24/2018
Sasha was great, she helped me with the control panel. I will love to have more instruction from her as we progress. I will rate her 5 of 5!
Dr. - Crown Point, IN Review Date: 9/24/2018
Dr. - Crown Point, IN Review Date: 9/24/2018
Sasha was very helpful and very patient with me . She is doing good on my account and I was pleased!
Rachel - Elkhart, IN Review Date: 9/24/2018
Rachel - Elkhart, IN Review Date: 9/24/2018
Sasha was very helpful and very patient with me . She is doing good on my account and I was pleased!
Rachel - Elkhart, IN Review Date: 9/24/2018
Rachel - Elkhart, IN Review Date: 9/24/2018
I like that you update so many websites at once and are available for me to call when I need to. Jason explained how many websites you update. And he updated my hours for me. He also reminded me about the website and gave me my login info.He was going to show me a few things but I had a customer come in while we were talking so I had to go. He also sent a request to remove a disgruntled employee google review for me. I rate him 5+ stars. He was excellent. Professional and friendly and went the extra mile. He also listened well and was quick to figure out exactly what I wanted. Keep up the good work.
Cate - Grande Prairie, AB Review Date: 9/24/2018
Cate - Grande Prairie, AB Review Date: 9/24/2018
I love you guys! You guys do great great business with me and you have absolutely perfect customer service!
Brent - Buffalo, NY Review Date: 9/24/2018
Brent - Buffalo, NY Review Date: 9/24/2018
Anwar is the nicest person that I have talked to. He went above and beyond and was gracious and respectful. He did a fantastic job!
Lisa - Nampa, ID Review Date: 9/24/2018
Lisa - Nampa, ID Review Date: 9/24/2018
Jason was great and really helpful! He helped me all the way and I am very satisfied!
Ravin - Catonsville, MD Review Date: 9/24/2018
Ravin - Catonsville, MD Review Date: 9/24/2018
Alex is very good, very polite and very helpful! She helped us with how our name will be displayed on Google and helped us get everything in sync.
Keri - Mitchell, IN Review Date: 9/24/2018
Keri - Mitchell, IN Review Date: 9/24/2018
The service I had today was excellent! It was quick and to the point! Leslie called during my rush hour and she was very efficient in getting through the call.
Olivia - Pinellas Park, FL Review Date: 9/24/2018
Olivia - Pinellas Park, FL Review Date: 9/24/2018
I received the call to begin the process. The rep was very nice and seemed very knowledgeable. She assured me she is working towards the goals we have in place.
Rob - Overland Park, KS Review Date: 9/21/2018
Rob - Overland Park, KS Review Date: 9/21/2018
Great job. Leslie is setting up my Google account and is very nice and very patient with me. I haven't been able to talk to her and she has been very patient
Hilda - Miami, FL Review Date: 9/21/2018
Hilda - Miami, FL Review Date: 9/21/2018
It was great working with Larrisa. She was very pleasant to work with and straightened things out on my Ads and my keywords. She helped me add pictures and was a lot of help.
Jim - Burleson, TX Review Date: 9/21/2018
Jim - Burleson, TX Review Date: 9/21/2018
Kaela is very polite and friendly. It was great working with her! She helped me get set up with Apple, Microsoft and Google.
Eugene - Tensed, ID Review Date: 9/21/2018
Eugene - Tensed, ID Review Date: 9/21/2018
Thank you Juan for being pro active and helping me get things done! You were really good ! Thank you for helping me get more specific and for changing things on my listings.
Yashan - Tellico Plains, TN Review Date: 9/21/2018
Yashan - Tellico Plains, TN Review Date: 9/21/2018
Alex has saved me tremendous amounts of time. She was so thorough in explaining the service and WOW is all I can say! I really really appreciate her and she is 5 stars all the way!
Stephanie - Beaumont, AB Review Date: 9/21/2018
Stephanie - Beaumont, AB Review Date: 9/21/2018
Juan was very informative and helpful! He helped me with some of the next steps we have to do on our account.
Abe - Montezuma, GA Review Date: 9/21/2018
Abe - Montezuma, GA Review Date: 9/21/2018
Everything was great and Haylie was very helpful! It worked out good and I am happy that Haylie got it straightened out.
Richard - Westhampton Beach, NY Review Date: 9/21/2018
Richard - Westhampton Beach, NY Review Date: 9/21/2018
Melissa did a nice job on my account. We went through setting up some of the standards on the back side and Melissa helped me describe the business. She did a nice job!
Michael - Sarasota, FL Review Date: 9/21/2018
Michael - Sarasota, FL Review Date: 9/21/2018
Melissa did a nice job on my account. We went through setting up some of the standards on the back side and Melissa helped me describe the business. She did a nice job!
Michael - Sarasota, Fl Review Date: 9/21/2018
Michael - Sarasota, Fl Review Date: 9/21/2018
Kaela was knowledgeable and answered all my questions. She was able to help me get access to my Google listing.
Rebecca - New Castle, DE Review Date: 9/21/2018
Rebecca - New Castle, DE Review Date: 9/21/2018
Saul did good and showed me everything I needed to know. We went over things thoroughly and he made sure I understood everything.
Jeff - Portland, OR Review Date: 9/21/2018
Jeff - Portland, OR Review Date: 9/21/2018
It was great to work with Jason. Every contact that I work with has been great! I have been VP of marketing my entire career and I am really impressed.
Rhonda - Pompano Beach, FL Review Date: 9/21/2018
Rhonda - Pompano Beach, FL Review Date: 9/21/2018
We got a lot of work done! Christa was real patient with me the whole time. I am not good with computers as I just work at making things out of wood and Christa really took her time to review everything.
John - Monroe, VA Review Date: 9/21/2018
John - Monroe, VA Review Date: 9/21/2018
Sasha was great, she helped me with the control panel. I will love to have more instruction from her as we progress. I will rate her 5 of 5!
Dr. - Crown Point, IN Review Date: 9/21/2018
Dr. - Crown Point, IN Review Date: 9/21/2018
Leslie set me up with Google, Apple and helped me get my passwords. She was very pleasant and handled everything great.
Catherine - Saint Louis, MO Review Date: 9/20/2018
Catherine - Saint Louis, MO Review Date: 9/20/2018
They have been very good helping me get this stuff up and running. I have no issues at all. Easy!
George - Carrollton, TX Review Date: 9/20/2018
George - Carrollton, TX Review Date: 9/20/2018
Kaela is really nice girl. We used another company in the past to make our SEO recognizable and eGumball was able to help us transfer our information. She was really helpful and its been easy working with eGumball.
Matthew - Lincoln, NE Review Date: 9/20/2018
Matthew - Lincoln, NE Review Date: 9/20/2018
Kaela helped me with my Apple, Bing and Google pin numbers. She was polite and courteous!
Ralph - Marinette, WI Review Date: 9/20/2018
Ralph - Marinette, WI Review Date: 9/20/2018
Really good call with Heather! She was able to help me better focus on my business and she took over some things and made sure I had all my counties and cities listed. Thank you Heather
Don - Salt Lake City, UT Review Date: 9/20/2018
Don - Salt Lake City, UT Review Date: 9/20/2018
Larrisa was delightful! I just called in today to find out what is going on and it seems like you guys are doing fine for our business! Larrisa made some great suggestions and added some things . Thank you
Melissa - Atlanta, GA Review Date: 9/20/2018
Melissa - Atlanta, GA Review Date: 9/20/2018
Anwar is very diligent, persistent and a combo of both! I am really really really busy and Anwar was very patient. I like that Anwar calls when he calls and so far he has justified me being a part of eGumball and has done a good job!
Lefty - Niwot, CO Review Date: 9/20/2018
Lefty - Niwot, CO Review Date: 9/20/2018
It was excellent! Lesli made some of the changes that I asked and was very nice . She called me back when she said she would and I absolutely loved her follow up, I was shocked .
Sam - Laplace, LA Review Date: 9/20/2018
Sam - Laplace, LA Review Date: 9/20/2018
Leslie is good and pleasant to work with. She was informative about how to set up the Google account and the Google listing.
Lawrence - Aurora, ON Review Date: 9/20/2018
Lawrence - Aurora, ON Review Date: 9/20/2018
The activation's call with Kaela was great and very simple. I am a new client and she got the Apple, Microsoft and Google. She set them all up and made it easy.
Hal - Chicago, IL Review Date: 9/19/2018
Hal - Chicago, IL Review Date: 9/19/2018
It was great! Kaela verified codes that she got for me and she was great. She was real good and it was simple for me.
Paul - Terrytown, LA Review Date: 9/19/2018
Paul - Terrytown, LA Review Date: 9/19/2018
Kaela was able to check everything and called me back when I got my security codes. She got all ten of my listings for my Google search and was very very nice.
Loretta - Riva, MD Review Date: 9/19/2018
Loretta - Riva, MD Review Date: 9/19/2018
I feel like have a game plan now . You people have responded to me and I appreciate that. Having a point of contact at eGumball is helpful to me and Haylie my rep was helpful.
Bill - Raymond, NE Review Date: 9/19/2018
Bill - Raymond, NE Review Date: 9/19/2018
I just completed activation and quality control and the team was helpful. They did their job and we got it done! We are all activated now and the quality was excellent.
Sherry - Bellevue, NE Review Date: 9/19/2018
Sherry - Bellevue, NE Review Date: 9/19/2018
Excellent! Kaela was able to get this program started so I can get better exposure on the internet. It couldn't have been easier!
Bill - Wilmington, NY Review Date: 9/19/2018
Bill - Wilmington, NY Review Date: 9/19/2018
Great call with Saul. He got the web page set up for me. I thought he was very informative and it was a great time.
Rosalyn - Fairfield, Al Review Date: 9/19/2018
Rosalyn - Fairfield, Al Review Date: 9/19/2018
It was pleasant to talk to Kaela . She is getting things going for the people to find us on Apple. She explained herself very well and I would rate her 5 stars.
Ladye - Lone, CA Review Date: 9/19/2018
Ladye - Lone, CA Review Date: 9/19/2018
It was wonderful to work with Julie. She was very nice and very helpful! She helped us get our website. We were closed and only open for one day and she helped me fix that. We are in the process of getting it up and going it is great that I have you by my side to get this taken care of . She is getting my business on google and making sure it is accurate. I am really excited about all of this! Thank you Julie for really going out of your way to take of me!
Dorinda - Pearland, TX Review Date: 9/19/2018
Dorinda - Pearland, TX Review Date: 9/19/2018
It was all good :) Julie helped me and everything went just right. Everything has been done like advertised.
Bruce - Anchorage, AK Review Date: 9/19/2018
Bruce - Anchorage, AK Review Date: 9/19/2018
I had a few problems with my keywords and Haylie was very helpful and very patient as well. Your customer service is pretty good!
Blanche - Victoria, BC Review Date: 9/19/2018
Blanche - Victoria, BC Review Date: 9/19/2018
Leslie was great. She helped set up our keywords and she was going to contact Google to get our page resolved. We have been logged out of our Google business for a while and Leslie said she would take care of that. She was super friendly to work with and super helpful.
Janelle - New York, NY Review Date: 9/19/2018
Janelle - New York, NY Review Date: 9/19/2018
Jeanie was very good and helpful. She guided me through the control panel and showed me how to do a few things and make changes.
Glen - Youngsville, LA Review Date: 9/19/2018
Glen - Youngsville, LA Review Date: 9/19/2018
My phone call with Leslie went great. She actually helped us with our business advertisement and it was actually great!
Dominick - Meskegon, MI Review Date: 9/19/2018
Dominick - Meskegon, MI Review Date: 9/19/2018
Lesli is very knowledgeable and friendly. She helped me sign into my template pro and explained the service.
Cheryl - Temple, TX Review Date: 9/19/2018
Cheryl - Temple, TX Review Date: 9/19/2018
So far this is my first interaction and it has been very nice and pleasant. Kaela is working on my stuff and so far I rate you as a 10! You guys are good!
Al - North Reading, MA Review Date: 9/19/2018
Al - North Reading, MA Review Date: 9/19/2018
We just signed up and we are having eGumball do our website. Leslie was great and she helped us verify some information. Leslie was very pleasant to work with and very informative. I think we are good to go!
Debbie - Aliceville, AL Review Date: 9/19/2018
Debbie - Aliceville, AL Review Date: 9/19/2018
Muy bien y muy agredable . Leslie me asistio con los codigos para confirmar que serás mi administrador de google apple bing.
Ella explicó muy bien el proceso. Siempre hay cosas que no comprenderá, pero hizo un buen trabajo al revisar toda la información conmigo para que quedara clara. Ella ganó 5 estrellas y ¡ella fue increíble!
Sobeida - North Bergen, NJ Review Date: 9/19/2018
Sobeida - North Bergen, NJ Review Date: 9/19/2018
Very helpful and all positive! We are new to the company and Sasha was extremely patient with me and was able to show me how to go online and make changes to our information.
Corey - Stuart, Fl Review Date: 9/18/2018
Corey - Stuart, Fl Review Date: 9/18/2018
It was good working with Edgar. He was courteous and called me to update my card. I like that he made it personable and was easy to understand. Edgar was patient and was able to explain what he was doing. It worked out well !
Relinda - Gainesville, FL Review Date: 9/14/2018
Relinda - Gainesville, FL Review Date: 9/14/2018
Great customer service. Julie helped me set up my website and got all the listings set up. She was friendly and was not high pressure. I liked that she explained why everything was happening.
Robert - Eastlake, OH Review Date: 9/14/2018
Robert - Eastlake, OH Review Date: 9/14/2018
Very helpful to work with Saul. He sounded like he would be easy to work with. The experience was good. He ran me through my part of the site and showed me how to make changes to my information and reviewed all the theories and structure of the page.
Joe - Hauppauge, NY Review Date: 9/14/2018
Joe - Hauppauge, NY Review Date: 9/14/2018
Kaela is getting me hooked up with Apple, Bing and Google. I have done things like this before and Kaela made it very easy! She told me what to expect and was very nice!
Jody - Jacksonville, Fl Review Date: 9/14/2018
Jody - Jacksonville, Fl Review Date: 9/14/2018
It was fine to work with Robbie. He was helpful! He sent me an email with a link so that my happy customers can leave me a review for my business. Thank you Robbie
Janine - Olathe, KS Review Date: 9/14/2018
Janine - Olathe, KS Review Date: 9/14/2018
Pierina was great assistance to me! She explained how the review flagging process works and helped me find ways to respond to the negative reviews. Pierina also helped me create a button that my customers can click on to take them to my Google business page. She was nice to work with and polite.
Raksana - Brooklyn, NY Review Date: 9/14/2018
Raksana - Brooklyn, NY Review Date: 9/14/2018
Saul got me set up for the portal and was pretty thorough! He went above and beyond . Thank you Saul
Edward - Mishawaka, IN Review Date: 9/14/2018
Edward - Mishawaka, IN Review Date: 9/14/2018
Brenda was great. She got me lined up for the keywords and the different Apple, Bing search engines. She was very pleasant to work with and explained what she was doing and what I was suppose to do.
Joanna - Temple, TX Review Date: 9/14/2018
Joanna - Temple, TX Review Date: 9/14/2018
I am happy for what Kaela did . Kaela is so nice! She helped me so much! I like what she did on my account and I love that she did a website. Everything is going great and I am so happy . Your people are very good! I like the service.
Joseph - Portland, ME Review Date: 9/14/2018
Joseph - Portland, ME Review Date: 9/14/2018
Heather gave me great ideas!! I follow you all on Facebook and eGumball has grown very big. I am getting more computer savvy and Heather is an asset to your company. She is wonderful! You guys are all great and very helpful.
Greg - Fort Lauderdale, Fl Review Date: 9/14/2018
Greg - Fort Lauderdale, Fl Review Date: 9/14/2018
Really good to work with Julie. She verified me through Google , Bing and Apple . She is working with Google right now to get me reinstated with my listing that Google suspended. She was great!
Malakai - Huntington Beach, CA Review Date: 9/14/2018
Malakai - Huntington Beach, CA Review Date: 9/14/2018
It was great working with Julie. She set up our keywords for people to find us on Google and also for people to find our website. She is knowledgeable and she is 5 stars!
Terrie - Bainbridge, GA Review Date: 9/12/2018
Terrie - Bainbridge, GA Review Date: 9/12/2018
Let me start by saying that I have only started with eGumball (2 months) and so far the service has been excellent. Bryan Krinke started me out and then I spoke to Jonathan who did the tech side in August. Today I spoke to Jason and he was very professional and answered my questions as well as offered helpful advice. I would rate Jason as a 5 star rep.
Jim - Valencia, CA Review Date: 9/12/2018
Jim - Valencia, CA Review Date: 9/12/2018
It was very productive call with Kaela . She helped me activate the account and she was very pleasant and very knowledgeable . 5 stars
Sharon - Benton, PA Review Date: 9/12/2018
Sharon - Benton, PA Review Date: 9/12/2018
Heather is taking care of me. She helped me set up the photos in my Google business page and I will be sending her more so she can help me :)
Mai - New York, NY Review Date: 9/12/2018
Mai - New York, NY Review Date: 9/12/2018
It was great to work with Jonathan. He got us signed up with Apple and Microsoft and made it super easy.
Vickie - Billings, MO Review Date: 9/12/2018
Vickie - Billings, MO Review Date: 9/12/2018
Saul got made things clear and got me started on the control panel. He went through the specifics , explained every tab and was straight to the point.
Glen - Kalispell, MT Review Date: 9/12/2018
Glen - Kalispell, MT Review Date: 9/12/2018
Saul made things clear and got me started on the control panel. He went through the specifics , explained every tab and was straight to the point.
Glen - Kalispell, MT Review Date: 9/12/2018
Glen - Kalispell, MT Review Date: 9/12/2018
Julie set up our adwords and verified our info on our page . She did a good job sending our information to Apple and Bing. Thank you Julie
Brenda - Hurst, TX Review Date: 9/12/2018
Brenda - Hurst, TX Review Date: 9/12/2018
It was good working with Jonathan. He verified my keywords and information and was very nice and polite to work with.
Yesnia - Savannah, GA Review Date: 9/12/2018
Yesnia - Savannah, GA Review Date: 9/12/2018
Jason seems helpful in general! He was eager to help me and was very patient.
Susie - Ocala, FL Review Date: 9/11/2018
Susie - Ocala, FL Review Date: 9/11/2018
Brenda is awesome. She verified everything and got everything going on my account. I like that she was easy to understand :)
Barbara - Grand Terrace, CA Review Date: 9/11/2018
Barbara - Grand Terrace, CA Review Date: 9/11/2018
It was very nice! Kaela was informative and got the ball rolling! She is really nice and made it easy!
Danny - Leesburg, FL Review Date: 9/11/2018
Danny - Leesburg, FL Review Date: 9/11/2018
It is all good stuff! This is going to help our business. Jose was very patient with me and helpful. He went through everything one by one and did an excellent job.
Michael - Jacksonville, FL Review Date: 9/11/2018
Michael - Jacksonville, FL Review Date: 9/11/2018
Alex was very good. She was very helpful and I got a lot of questions answered. She helped me make edits to my business page and hung in there with me till I got through all my problems.
John - Limerick, PA Review Date: 9/11/2018
John - Limerick, PA Review Date: 9/11/2018
Brenda is good, well trained and has a calm voice. She went over my campaign and did a great job. Brenda made it easy and I think it's good that you are checking up on me. After 32 years of being in business , I can tell that customer service is great!
Rose - Tallahasse, FL Review Date: 9/11/2018
Rose - Tallahasse, FL Review Date: 9/11/2018
The process was great, easy and quick! We activated my account and got the Apple and Bing today. 5 Stars
Jolynn - Northfield, OH Review Date: 9/11/2018
Jolynn - Northfield, OH Review Date: 9/11/2018
Kaela made everything short and sweet! It was very easy to work with her and she helped me get codes from Bing and other places.
Willie - Meriden, CT Review Date: 9/10/2018
Willie - Meriden, CT Review Date: 9/10/2018
Kaela was awesome. She is setting up my account and managing my Google business account number. She was good and really helpful!
Helen - Mobile, AL Review Date: 9/10/2018
Helen - Mobile, AL Review Date: 9/10/2018
Kaela was courteous! She got some verification numbers for Bing and Apple and is getting everything set up for me. 5 stars!
Jeff - Semmes, Al Review Date: 9/10/2018
Jeff - Semmes, Al Review Date: 9/10/2018
Very good customer service. Kaela verified my browser code numbers to get my listing on the search. Easy 5 stars!
Doug - North Garden, VA Review Date: 9/10/2018
Doug - North Garden, VA Review Date: 9/10/2018
Julie is very nice! She told me she would have me published in 3 days and gave me codes to get me activated. She explained everything very well and did really good on my account.
Jessica - Hesperia, Ca Review Date: 9/10/2018
Jessica - Hesperia, Ca Review Date: 9/10/2018
It was very very good to work with Lesli! She put some stuff on my advertisement and was nice and helpful.
Mark - Hammond, LA Review Date: 9/10/2018
Mark - Hammond, LA Review Date: 9/10/2018
Saul was very nice, very informative and very helpful. All good stuff for Saul!
Darlyne - Ellettsville, IN Review Date: 9/10/2018
Darlyne - Ellettsville, IN Review Date: 9/10/2018
Sasha was great! She answered all my questions and was very helpful! She knew all the answers that I needed.
Louise - San Angelo, TX Review Date: 9/10/2018
Louise - San Angelo, TX Review Date: 9/10/2018
Jeanie is very good, very informative and friendly. She had me update my file so everything went well!
Craig - Willoughby, OH Review Date: 9/10/2018
Craig - Willoughby, OH Review Date: 9/10/2018
Maricela was great! She helped me out and reimbursed me for the last two months. I am an old school guy and she told me she would have someone call me about my improvements. 5 Stars, Maricela was great!
Bob - Atlanta, GA Review Date: 9/10/2018
Bob - Atlanta, GA Review Date: 9/10/2018
Fabulous call with Kaela . She did a great job setting up my Apple account and made it absolutely easy.
Karrie - Conroe, TX Review Date: 9/8/2018
Karrie - Conroe, TX Review Date: 9/8/2018
Adrian was very amazing! He was very helpful and got my issues fixed right away. He was patient and should get promoted. He is the best to work with! 5 stars !
Michelle - Greenwood, SC Review Date: 9/7/2018
Michelle - Greenwood, SC Review Date: 9/7/2018
Brenda is friendly and was able to help us change our address in Google and Bing!
Kelly - Denville, NJ Review Date: 9/7/2018
Kelly - Denville, NJ Review Date: 9/7/2018
Heather is great! We remodeled our business and Heather was able to add the new photos of our store and our new hours to our site. She was super helpful
Levi - Huntsville, TX Review Date: 9/7/2018
Levi - Huntsville, TX Review Date: 9/7/2018
Anwar was real good and was very helpful. He helped me out a lot and cleared things up for me. Thank you Anwar
Joy - Youngstown, FL Review Date: 9/7/2018
Joy - Youngstown, FL Review Date: 9/7/2018
It was great working with Brenda. She did a great job on my account setting me up with Bing and Apple. She was engaged the whole time and really nice!
Christine - Asheville, NC Review Date: 9/7/2018
Christine - Asheville, NC Review Date: 9/7/2018
Juan was very helpful and was able to calm me down. I was concerned and he was very helpful. He provided me with some links and gave me great advice on things I can do
Steven - Mesa, AZ Review Date: 9/7/2018
Steven - Mesa, AZ Review Date: 9/7/2018
Everything was perfect when I was working with Heather. She helped me with my website and was patient. I appreciate her!
Angela - Rolling Hills Estates, CA Review Date: 9/7/2018
Angela - Rolling Hills Estates, CA Review Date: 9/7/2018
I have been with you guys for years! Everything is great. I had some issues and Haylie answered a lot of questions. I am not good with computers and she walked me through the service. She helped out quite a lot!
George - Highland Lakes, NJ Review Date: 9/7/2018
George - Highland Lakes, NJ Review Date: 9/7/2018
Everything was good. Jonathan was helpful and was able to clear up some discrepancies online with my account. He got everything in order.
Bryan - Surrey, BC Review Date: 9/7/2018
Bryan - Surrey, BC Review Date: 9/7/2018
This is my first time trying egumball services. I really don't have an input yet on services but Kaela was activating my account. She was professional, friendly and understanding. She also assured me that egumball is a legitimate business. I appreciate that 5 out of 5. Good customer service.
Daniel - Albuquerque, NM Review Date: 9/7/2018
Daniel - Albuquerque, NM Review Date: 9/7/2018
Leslie was cool and very nice! She got me some codes that are getting me closer to getting this all resolved. She went over everything with me and I was very pleased with her.
Ronald - Southfield, MI Review Date: 9/6/2018
Ronald - Southfield, MI Review Date: 9/6/2018
Kaela made the call very brief and to the point. She was very polite and made the process quick. You guys are in charge now! :)
Anonymous - Keremoeos, BC Review Date: 9/6/2018
Anonymous - Keremoeos, BC Review Date: 9/6/2018
Leslie did very good! She verified information with address, website and phone number with Google,Apple and Bing. She was very nice and did a good job being patient with me
Deshan - Birmingham, Al Review Date: 9/6/2018
Deshan - Birmingham, Al Review Date: 9/6/2018
Very good customer service from Kaela. She got me codes for Apple and Google and everything turned out fine!
Jim - Canton, OH Review Date: 9/6/2018
Jim - Canton, OH Review Date: 9/6/2018
Dianna went over my business profile and showed me where I could put all my information and set it up like I want it. She showed me where I can describe the business, create coupons and upload photos. She was very very nice and explained it in a way I could understand.
Gina - Waxahachie, TX Review Date: 9/6/2018
Gina - Waxahachie, TX Review Date: 9/6/2018
Melissa was patient with me and I liked that she asked me questions. I think she did a great job
April - Albuquerque, NM Review Date: 9/6/2018
April - Albuquerque, NM Review Date: 9/6/2018
Sasha showed me through all the steps on the control panel and was very patient. 5 stars all the way!
Richard - Houston, TX Review Date: 9/6/2018
Richard - Houston, TX Review Date: 9/6/2018
Jose was excellent! He helped me with all the different tabs to set up the control panel and showed me how to make edits. I have difficulties communicating and he was so understanding and patient and made me feel comfortable. We got through the entire process and he was great!
Michael - Tucson, AZ Review Date: 9/6/2018
Michael - Tucson, AZ Review Date: 9/6/2018
It was very good to work with Saul. Saul was very nice and patient . We added a few keywords and he explained the control panel and what it will do for us.
Cynthia - Jefferson City, MO Review Date: 9/5/2018
Cynthia - Jefferson City, MO Review Date: 9/5/2018
Very good very good! Julie fixed my website with my name and also helped me with all of my verification. Absolutely 5 stars!
Barbara - Monument Beach, MA Review Date: 9/5/2018
Barbara - Monument Beach, MA Review Date: 9/5/2018
Kaela did a great job , she really did! She helped me with everything that I needed
Trudie - Columbia, SC Review Date: 9/5/2018
Trudie - Columbia, SC Review Date: 9/5/2018
My call with Kaela went really well! She connected me with Apple and Bing and was able to manage my Google listing. She helped me add keywords to our Google location to make sure we are all consistent
Richard - Rhinebeck, NY Review Date: 9/4/2018
Richard - Rhinebeck, NY Review Date: 9/4/2018
Julie is a very pleasant young lady. She made me aware of a verified Google listing claimed by someone else and is going to endeavor to get it claimed by me. She is very pleasant!!
J - Allen Park, MI Review Date: 9/4/2018
J - Allen Park, MI Review Date: 9/4/2018
It was great to work with Saul. We had a good time and he did excellent work. I kept him on the phone fairly long because I am not good with computers and he worked through it very slowly and patiently. Excellent work!
Lee - Kichener, ON Review Date: 9/4/2018
Lee - Kichener, ON Review Date: 9/4/2018
Sasha is very helpful and helped set up my control panel. I would say the control panel is user friendly and Sasha was quick, efficient and thorough!
Staci - Fort Pierce, FL Review Date: 9/4/2018
Staci - Fort Pierce, FL Review Date: 9/4/2018
Julie is very nice to work with. She answered my questions and is very good on the phone and as a business owner, I value that!
Bob - Fremont, NE Review Date: 9/4/2018
Bob - Fremont, NE Review Date: 9/4/2018
Jason is very nice, very helpful and made it easy ! He helped me set up our new contract for next year.
Joan - Fredonia, KS Review Date: 9/4/2018
Joan - Fredonia, KS Review Date: 9/4/2018
Excellent! Leslie verified my business information and telephone numbers. She was friendly, professional and did a good job representing you!
Ron - Galion, OH Review Date: 8/31/2018
Ron - Galion, OH Review Date: 8/31/2018
Adrian was able to get everything aligned on my website. He resolved a button feature right then and there and did a good job helping me until things got done.
John - The Colony, TX Review Date: 8/31/2018
John - The Colony, TX Review Date: 8/31/2018
Very good service from Leslie. She got everything handled on Google and was a very nice girl. I like all of it!
Mary Ann - Lafayette, IN Review Date: 8/31/2018
Mary Ann - Lafayette, IN Review Date: 8/31/2018
Everything is good! Sasha walked me through how I can personalize my own website and showed me how to save changes. She was absolutely patient too!
Julene - Plaquemine, LA Review Date: 8/31/2018
Julene - Plaquemine, LA Review Date: 8/31/2018
Lesli made everything easy and clear. She helped me set up the account and showed me everything I needed to do.
Shirley - Kissimmee, FL Review Date: 8/31/2018
Shirley - Kissimmee, FL Review Date: 8/31/2018
Juan was helpful, he was amazing and he rocked ! Juan is great! I was busy and he was quick!
Jennifer - Seabrook, TX Review Date: 8/31/2018
Jennifer - Seabrook, TX Review Date: 8/31/2018
Great work. Kaela got our account set up on Google and was really nice, patient and made it very easy.
Kevin - Jackson, WY Review Date: 8/31/2018
Kevin - Jackson, WY Review Date: 8/31/2018
Saul was able to help me and walk me through the process of changing and uploading things. He was patient and made sure all my information was correct. It was a great call
Jeremy - Parsons, TN Review Date: 8/31/2018
Jeremy - Parsons, TN Review Date: 8/31/2018
Heather is very efficient about getting things done. She is working on my Google and Bing listing and took down all the information . She was straight forward and did a good job
Christopher - Houston, TX Review Date: 8/31/2018
Christopher - Houston, TX Review Date: 8/31/2018
Kaela is helpful! I really don't know what I am doing and she was able to guide me. Kaela dug up a website that I forgot about and that was helpful. She verified my business on Apple and Bing and I'd rate her a 10!
Mira - Mc Intosh, Al Review Date: 8/31/2018
Mira - Mc Intosh, Al Review Date: 8/31/2018
Leslie is very helpful and got what I needed. I especially like the fact that she explained everything she was doing. She kept telling me everything she was going to do and how she was going to do it. I am prior military and we do that, so I really appreciate her. She deserves a raise!
Eric - Forsyth, IL Review Date: 8/31/2018
Eric - Forsyth, IL Review Date: 8/31/2018
It was pleasant to work with Leslie. She is gathering information to start working on my account and all I can say is that it all was very nice.
Rob - Victoria, BC Review Date: 8/31/2018
Rob - Victoria, BC Review Date: 8/31/2018
Heather was very informative and very helpful. She brought up some points and things that could make my account better and made some changes. I liked that Heather understood our industry and understood where we were coming from. Thanks Heather
Maria - Bethesda, MD Review Date: 8/31/2018
Maria - Bethesda, MD Review Date: 8/31/2018
Jason is very good. He was very nice and seemed like he really wanted to help! He gave me great instructions and changed some things in the system for me during our call.
Cyndi - Rock Hill, SC Review Date: 8/30/2018
Cyndi - Rock Hill, SC Review Date: 8/30/2018
Excellent customer service. Leslie gave me the information on how to set up my verification with the pin numbers. She explained the next steps and went over the keywords of my business. I like that she gave me all kinds of instructions and I am leaving this all in your hands to help me.
Mariangela - Westwood, NJ Review Date: 8/29/2018
Mariangela - Westwood, NJ Review Date: 8/29/2018
Thank you Jeanie for good customer service and for listening to me while I was going back and forth with my changes. Thank you also for helping me make changes to my mission statement.
Mark - Palm Harbor, Fl Review Date: 8/29/2018
Mark - Palm Harbor, Fl Review Date: 8/29/2018
Working with Leslie was very good. She helped me verify our account on Apple and Microsoft Bing. Thanks
Jeremy - Cincinnati, OH Review Date: 8/29/2018
Jeremy - Cincinnati, OH Review Date: 8/29/2018
Leslie got everything situated and aligned so that I get more phone calls. I like the way she talks and she was on point with everything.
Chris - San Antonio, TX Review Date: 8/29/2018
Chris - San Antonio, TX Review Date: 8/29/2018
Julie knew the things that I asked and didn't waste my time and got things done quickly! She was very pleasant to deal with and we got a lot worked out.
Gerald - Plano, TX Review Date: 8/29/2018
Gerald - Plano, TX Review Date: 8/29/2018
Jose was very helpful, polite and answered all my questions regarding the control panel. You guys have a good employee
Steve - Nashville, TN Review Date: 8/29/2018
Steve - Nashville, TN Review Date: 8/29/2018
It was great working with Alex. She helped us with our membership with Google and Bing and was very patient. Thanks for giving us great suggestions Alex :)
Vernita - Landover, MD Review Date: 8/29/2018
Vernita - Landover, MD Review Date: 8/29/2018
Jason was excellent! He was knowledgeable, professional and relational. He really sold us on the eGumball services and we are very pleased with him. We are looking forward to working with him and eGumball to help improve our local search engine.
Beth - Sioux Falls, SD Review Date: 8/29/2018
Beth - Sioux Falls, SD Review Date: 8/29/2018
Sasha has very good customer service.She was informative and very professional. I am satisfied!
Elaine - Everglades City, FL Review Date: 8/29/2018
Elaine - Everglades City, FL Review Date: 8/29/2018
My rep Leslie was very pleasant and easy to understand. She helped me verify information to be published on Google. Thank you Leslie
Svetlana - Tucscon, AZ Review Date: 8/29/2018
Svetlana - Tucscon, AZ Review Date: 8/29/2018
Leslie was very good , excellent and professional! She helped me correct my address and got me Apple and Microsoft codes.
Mark - Mount Kisco, NY Review Date: 8/29/2018
Mark - Mount Kisco, NY Review Date: 8/29/2018
My call with Leslie went great! She was able to get me activated and get my account almost ready to run! 5 Stars
Scott - Pottstown, PA Review Date: 8/28/2018
Scott - Pottstown, PA Review Date: 8/28/2018
Thank you Adrian for helping me understand the tabs on my page and fixing my photo gallery. You were so patient!
Roberta - Murray, KY Review Date: 8/28/2018
Roberta - Murray, KY Review Date: 8/28/2018
Julie is very kind and great to work with. She helped me with the verification through Bing, Apple and is working on getting me all activated. She is great and she gets 5 stars!!!
Marlina - Columbia, TN Review Date: 8/28/2018
Marlina - Columbia, TN Review Date: 8/28/2018
Edgar is an awesome guy! If it wasn't for him, I don't think you would collect anything from me! He is consistent, very polite and very persistent. He always calls me back :)
Marcos - El Paso, TX Review Date: 8/28/2018
Marcos - El Paso, TX Review Date: 8/28/2018
My call with Juan was very good ! Everything is going good. Juan is going to help me with my website and he explained and showed me how to make edits myself . 5 Stars
Antony - Leesburg, VA Review Date: 8/28/2018
Antony - Leesburg, VA Review Date: 8/28/2018
Alex explained things to me and was able to get me further in my account by receiving the codes. She was very friendly and gave me good information that I could understand. 5 stars!
Deborah - Fayetteville, NC Review Date: 8/28/2018
Deborah - Fayetteville, NC Review Date: 8/28/2018
Leslie was very friendly and had a nice tone to her voice! She did make the process easy and was thorough with my account. Thank you Leslie for helping me set up my site and keywords.
Lynn - Niantic, CT Review Date: 8/28/2018
Lynn - Niantic, CT Review Date: 8/28/2018
Thank you Julie for being very friendly and personable. You did a great job setting everything up.
Kandra - Huntsville, TX Review Date: 8/28/2018
Kandra - Huntsville, TX Review Date: 8/28/2018
Haylie was really nice! She helped me with everything on my account.She was very patient! Thank you Haylie
Mike - Lewisville, TX Review Date: 8/28/2018
Mike - Lewisville, TX Review Date: 8/28/2018
It was great working with Alex. She helped us with our membership with Google and Bing and was very patient. Thanks for giving us great suggestions Alex :)
Vernita - Landover, MD Review Date: 8/28/2018
Vernita - Landover, MD Review Date: 8/28/2018
Leslie verified all the pins from Apple , Microsoft and Google. She was straight to the point and did a great job!
Jamie - Centerville, VA Review Date: 8/27/2018
Jamie - Centerville, VA Review Date: 8/27/2018
It was really good to work with Leslie. She provided me with the codes that was for Google Maps and all my business information. Everything went perfect.
Zaneta - Boilingbrook, IL Review Date: 8/27/2018
Zaneta - Boilingbrook, IL Review Date: 8/27/2018
Leslie was very helpful. She updated both of our locations and got us organized on Google and Microsoft.
Stephanie - Raleigh, NC Review Date: 8/27/2018
Stephanie - Raleigh, NC Review Date: 8/27/2018
Julie has good customer service. She really helped me with my account in setting up my Google page. She made it absolutely easy for me
Chitra - Westmont, IL Review Date: 8/27/2018
Chitra - Westmont, IL Review Date: 8/27/2018
Lesli really knew what she was talking about and she was able to explain the two questions I had for her and made me feel very comfortable.
Jose - Fort Myers, Fl Review Date: 8/27/2018
Jose - Fort Myers, Fl Review Date: 8/27/2018
Mondays are busy for me and Leslie did a good job! She got to the point and accomplished what needed to be done with my Google , Apple and Bing set up.
Ken - Houston, TX Review Date: 8/27/2018
Ken - Houston, TX Review Date: 8/27/2018
Julie did a good job! She established my website today and she is working on putting some keywords together. She was very pleasant to work with and that is nice to have.
Tim - East Peoria, IL Review Date: 8/27/2018
Tim - East Peoria, IL Review Date: 8/27/2018
Julie is helping me with the request of my ownership of my Google account. I really like that she remained calm on the phone while we sorted this out.
Christine - Cromwell, CT Review Date: 8/27/2018
Christine - Cromwell, CT Review Date: 8/27/2018
Wonderful customer service. Leslie was able to help me with anything I asked for. I am glad I could understand her and I rate the service 10 stars
Emery - San Antonio, TX Review Date: 8/24/2018
Emery - San Antonio, TX Review Date: 8/24/2018
Very good call with Alex. She verified the address and phone number with Apple and Bing. She is very very friendly and so personable.
Don - Bloomsburg, PA Review Date: 8/24/2018
Don - Bloomsburg, PA Review Date: 8/24/2018
Alex is wonderful , absolutely wonderful.I like that I know what is going on and Alex did a good job setting me up with Apple and Google.
Jeanne - Teaneck, NJ Review Date: 8/24/2018
Jeanne - Teaneck, NJ Review Date: 8/24/2018
Heather is fabulous! She is going to vamp up the traffic on my website. I love that she always emails me promptly and is very efficient.
Adrienne - Houston, TX Review Date: 8/24/2018
Adrienne - Houston, TX Review Date: 8/24/2018
Robbie has very good customer service. He tried to resolve my situation and gave me a better program.
Mayleen - West Palm Beach, FL Review Date: 8/24/2018
Mayleen - West Palm Beach, FL Review Date: 8/24/2018
My rep Sasha was very nice and a delight to work with. She was very helpful in setting up my dashboard.
Mark - Memphis, TX Review Date: 8/24/2018
Mark - Memphis, TX Review Date: 8/24/2018
We are new to the company and it was good to work with Brenda. She set up our account and it was satisfactory. I look forward to working with Brenda
Anthony - Houston, TX Review Date: 8/24/2018
Anthony - Houston, TX Review Date: 8/24/2018
Juan is very good at what he does. I think everyone at the company should be doing what he is doing. I don’t have a lot of internet knowledgeable and he was real patient. I really liked that he paused and gave me a chance to speak and then would start up again. He never rushed me and that is so important . Thank you Juan
Sue - Lexington, SC Review Date: 8/24/2018
Sue - Lexington, SC Review Date: 8/24/2018
I was confused about what content I was receiving from eGumball. Jordan helped me to understand what I needed to know and she went beyond the call of duty! I really liked working with her today.The best of the best. Jordan's service was 5 stars.
Daniel - Boulder, CO Review Date: 8/24/2018
Daniel - Boulder, CO Review Date: 8/24/2018
Leslie is very helpful. She helped me verify Google and Apple maps today. I am really happy that she was able to locate me on the map which is not easy! Very helpful!
Karla - Lake St. Louis, MO Review Date: 8/23/2018
Karla - Lake St. Louis, MO Review Date: 8/23/2018
Leslie got me started and she is very efficient. She made the process easy!
Paul - Atlanta, GA Review Date: 8/23/2018
Paul - Atlanta, GA Review Date: 8/23/2018
Julie did a great job on my account. She got the access codes through Bing and Google and was able to get access to my website so she can maintain and expand my rankings.
Andrew - St Petersburg, FL Review Date: 8/23/2018
Andrew - St Petersburg, FL Review Date: 8/23/2018
Jose helped me with pretty much everything. He was very patient because I am not a computer person so I appreciate that.
Jose - Topeka, KS Review Date: 8/23/2018
Jose - Topeka, KS Review Date: 8/23/2018
The process went pretty smooth. Leslie helped me retrieve the Apple pin code and provided me with pretty straight forward answers. Thank you Leslie
Kory - Valparaiso, IN Review Date: 8/23/2018
Kory - Valparaiso, IN Review Date: 8/23/2018
It was really nice to work with Jason. He got me pretty much going in the right direction. I was having trouble logging in and he helped me and gave me importance to get things in order and updated.
Phil - Charles City, VA Review Date: 8/23/2018
Phil - Charles City, VA Review Date: 8/23/2018
Julie got me set up and is real nice to work with. She was so patient with me while I chose my domain, and we found the perfect one. She did excellent!
Giovanni - Metairie, LA Review Date: 8/23/2018
Giovanni - Metairie, LA Review Date: 8/23/2018
Brenda is just great! She is doing business things for me and helped me change the name of my service. 5 stars
Patricia - Summit, NJ Review Date: 8/23/2018
Patricia - Summit, NJ Review Date: 8/23/2018
Robbie is very good. No one has helped me as much as Robbie has. He showed me the control panel for the first time and was patient and answered all my questions.
Steven - Orlando, Fl Review Date: 8/23/2018
Steven - Orlando, Fl Review Date: 8/23/2018
Sasha showed me how to edit the log in information in the eGumball control panel and made it easy to understand and figure out.
Felix - McAllen, TX Review Date: 8/23/2018
Felix - McAllen, TX Review Date: 8/23/2018
My experience with eGumball is excellent. I get an education every time I speak with someone there. Through your efforts I am finally seeing results.I would give Lesli a 100 out of 10
Kevin - Auburn, IN Review Date: 8/23/2018
Kevin - Auburn, IN Review Date: 8/23/2018
Julie tells me she is relatively new to the company and I am a relatively new customer and working together went great. I thought the call went excellent. She made it very simple and very straight forward . I like that everything happened like she said it would.
Jim - Glen Pool, OK Review Date: 8/23/2018
Jim - Glen Pool, OK Review Date: 8/23/2018
Very good to work with Leslie. I am happy because she did everything for me today.
Julio - Brooklyn, NY Review Date: 8/23/2018
Julio - Brooklyn, NY Review Date: 8/23/2018
Leslie made everything very much easy. She did the verification of my business information and is optimizing for search engines.
Byron - Hopkins, MN Review Date: 8/23/2018
Byron - Hopkins, MN Review Date: 8/23/2018
Good call with Jeanie . She did real good on my account and was really nice. Everything went fine!
Greg - New Castle, DE Review Date: 8/23/2018
Greg - New Castle, DE Review Date: 8/23/2018
Absolutely pleasant! Alex helped explain how to get my name out there more and she had such a pleasant voice on the phone.
Josh - Ellenton, Fl Review Date: 8/23/2018
Josh - Ellenton, Fl Review Date: 8/23/2018
Leslie is amazing and very very nice! She got me the codes and we went over the special wording. She was very professional, very patient and definitely made it easy.
Joanne - Casselman, ON Review Date: 8/23/2018
Joanne - Casselman, ON Review Date: 8/23/2018
Thank you Alex for being fantastic. I really enjoyed talking to you and you made me feel really comfortable!
Tanya - Hill Spring, AB Review Date: 8/23/2018
Tanya - Hill Spring, AB Review Date: 8/23/2018
It was excellent to work with Alex. She was very good and very helpful! I would absolutely rate her high marks.
Mo - Parma Heights, OH Review Date: 8/23/2018
Mo - Parma Heights, OH Review Date: 8/23/2018
Thank you Sasha for explaining how everything works! You did a great job walking me through the set up and you were so patient. You are a great gal to work with! 5 Stars
Don - Twin Falls, ID Review Date: 8/23/2018
Don - Twin Falls, ID Review Date: 8/23/2018
Riyad is soo nice and so good! My website was not working and he got it fixed . Thank you so much!
Edita - Northridge, CA Review Date: 8/22/2018
Edita - Northridge, CA Review Date: 8/22/2018
Leslie was great to work with. She was helping us put together keywords and is making sure all our information is correct in the system. She also made the process easy for us :)
Lynn - North Fort Myers, Fl Review Date: 8/22/2018
Lynn - North Fort Myers, Fl Review Date: 8/22/2018
Leslie is very good. She was able to claim management with Apple , Google Maps and Microsoft Bing. Everything was very easy and it went fine.
Megan - Newton, NJ Review Date: 8/21/2018
Megan - Newton, NJ Review Date: 8/21/2018
Julie was excellent! She was a really nice lady! Thank you for setting up my account.
Mike - Carrollton, TX Review Date: 8/21/2018
Mike - Carrollton, TX Review Date: 8/21/2018
Alex was great. She was is very good, very helpful and seemed to know what she was doing!
Tony - Boerne, TX Review Date: 8/21/2018
Tony - Boerne, TX Review Date: 8/21/2018
It was great to work with Julie. She got the Bing and Apple codes done and had a very pleasant voice. She is a nice girl to work with.
Kris - Austin, TX Review Date: 8/21/2018
Kris - Austin, TX Review Date: 8/21/2018
Sasha is good, she is wonderful! She was able to get everything set up and showed me how to upload pictures and add different things.
Dora - Miamisburg, OH Review Date: 8/21/2018
Dora - Miamisburg, OH Review Date: 8/21/2018
Haylie helped me log in and I think she had a lot of patience with me. She did good!
Daniel - Bismarck, ND Review Date: 8/21/2018
Daniel - Bismarck, ND Review Date: 8/21/2018
It was good to work with Leslie. She pretty much ironed everything all out and straightened it. She handled everything that needed to be handled and I am satisfied.
Benjamin - Freeport, FL Review Date: 8/21/2018
Benjamin - Freeport, FL Review Date: 8/21/2018
Thank you Adrian for a great call. You answered all my social media account questions and provided all the information I needed. You were very helpful and personable. Thank you
Betsy - Brooklyn, NY Review Date: 8/21/2018
Betsy - Brooklyn, NY Review Date: 8/21/2018
Good conversation with Sasha. I learned a lot more today and how to change information and preferences. She was super helpful.
Shelby - Farmington Hills, MI Review Date: 8/20/2018
Shelby - Farmington Hills, MI Review Date: 8/20/2018
It was great to work with Alex. She got through my campaign and got me through the first level. Alex made a connection with Apple maps, Bing and Google. She made it absolutely easy.
Deb - Dixon, IL Review Date: 8/20/2018
Deb - Dixon, IL Review Date: 8/20/2018
Alex was very helpful in verifying my information name and phone number. She was also very friendly and easy to talk to.
Tony - Cape Coral, Fl Review Date: 8/20/2018
Tony - Cape Coral, Fl Review Date: 8/20/2018
Very good customer service. Leslie helped me set up my account and it was very good! 5 Stars
Daniel - Pittsburg, PA Review Date: 8/17/2018
Daniel - Pittsburg, PA Review Date: 8/17/2018
I am looking forward to results! Leslie helped me with search terms and pin codes for Apple and Microsoft. She was patient and knows the service so well. I like that she went slow to make sure I understood the service, and I really appreciate that.
Linda - Roanoke, VA Review Date: 8/17/2018
Linda - Roanoke, VA Review Date: 8/17/2018
Very good, very helpful and very pleasant to talk to ! Heather set up my whole page and there was no great efforts from me which is good!
Dr. Stuart - Newton, MA Review Date: 8/17/2018
Dr. Stuart - Newton, MA Review Date: 8/17/2018
Leslie and I have another work date tomorrow! She is very good and got all the information for me. When I couldn't give her all the the information, she said she was going to take care of it for me :)
Larry - Allentown, PA Review Date: 8/17/2018
Larry - Allentown, PA Review Date: 8/17/2018
It was good working with Julie. She is getting everything started for me and verified. She was friendly and did a good job!
Jesse - Locust, NC Review Date: 8/17/2018
Jesse - Locust, NC Review Date: 8/17/2018
My call with Haylie went good. She is really friendly and she gave me the whole walk through of the control panel. I like that she spoke English and all across the board it was positive.
Ryan - Aurora, CO Review Date: 8/17/2018
Ryan - Aurora, CO Review Date: 8/17/2018
I started off a little rocky but it ended up on a beautiful note! I am glad I stayed on the phone with Alex because she got a lot of work done for me! eGumball has been very helpful to my business so far!
Gary - Flint, MI Review Date: 8/17/2018
Gary - Flint, MI Review Date: 8/17/2018
Everything went smooth! It was great to work with Haylie. We got the dashboard filled out and I can finally log in and do all the fun things!
Mark - Woodstock, IL Review Date: 8/17/2018
Mark - Woodstock, IL Review Date: 8/17/2018
Sasha got me set up, running and going with my advertising listing. She seemed really helpful!
Mark - East Canton, OH Review Date: 8/17/2018
Mark - East Canton, OH Review Date: 8/17/2018
Good call with Haylie. She helped me update my control panel and also has been posting new pictures for me . She was really helpful
Kelly - Lanham, MD Review Date: 8/17/2018
Kelly - Lanham, MD Review Date: 8/17/2018
I had a perfect customer service experience with Alex. She called me and helped me with my pin numbers. She was really nice and very patient. I liked that she explained the service slowly and asked me questions.
Emina - Niagara Falls, ON Review Date: 8/17/2018
Emina - Niagara Falls, ON Review Date: 8/17/2018
Beautiful job! Thanks for helping me with the control panel Melissa. You did a very good job with my website
Basem - Baton Rouge, LA Review Date: 8/17/2018
Basem - Baton Rouge, LA Review Date: 8/17/2018
Leslie was able to answer all my questions and get my verification codes set up. She was definitely patient and really pleasant to speak with.
Debbie - Debary, FL Review Date: 8/17/2018
Debbie - Debary, FL Review Date: 8/17/2018
It went perfect today on my call with Anwar. With everything that I needed, Anwar helped me. He was patient and everything was good and excellent.
Liliana - West Palm Beach, Fl Review Date: 8/17/2018
Liliana - West Palm Beach, Fl Review Date: 8/17/2018
Leslie was professional and very good. She was able to setup a website for my company and was able to go through the different topics so my business name pops up. She was really helpful in getting me set up for Google, Apple and Bing. She did a thorough good job!
Mark - Winston Salem, NC Review Date: 8/15/2018
Mark - Winston Salem, NC Review Date: 8/15/2018
Thank You
Wonderful job . Jonathan got all the information set up and was very thorough, informative and polite.Tisha - Chanute, KS Review Date: 8/15/2018
Alex did really good! She was very patient and really great. She helped me update the google information and my google maps.
Luciano - Salem, WI Review Date: 8/15/2018
Luciano - Salem, WI Review Date: 8/15/2018
Excellent. Jonathan helped me with some of my keywords and made sure everything was verified. He was friendly too!
Ash - West Melbourne, FL Review Date: 8/15/2018
Ash - West Melbourne, FL Review Date: 8/15/2018
Larrisa gave me good options and walked me through some things. I thought it was pretty cool that I was upgraded to Silver for the same price. She was very professional, engaging and a good listener. Keep people like her around! She did a great job
Keith - Cedar Park, TX Review Date: 8/15/2018
Keith - Cedar Park, TX Review Date: 8/15/2018
Sasha explained the service real good to me! I learned how the new website works and it did good for me. She explained it all good 5 stars
Rudolph - Pineville, LA Review Date: 8/15/2018
Rudolph - Pineville, LA Review Date: 8/15/2018
It was very good to work with Riyad. Overall, satisfactory results! I like that he threw in a couple of bonuses , like Apple maps. He did a great job and Riyad kept me on board.
Randy - Bel Air, MD Review Date: 8/15/2018
Randy - Bel Air, MD Review Date: 8/15/2018
I have nothing but good things to say about Sasha. I am not computer savvy and she assured me that if I needed any help she would be there to help me. She has made me not regret my decision. 5 stars for Sasha, her help was perfect!
Bill - Hackettstown, NJ Review Date: 8/15/2018
Bill - Hackettstown, NJ Review Date: 8/15/2018
Erika is great! She got me a 3 month contract and reduced my amount! She is is thorough and she is fixing my website. I really liked that she is actually interested in my website and she is great!
Martin - Arlington, TX Review Date: 8/15/2018
Martin - Arlington, TX Review Date: 8/15/2018
Ever since I have been working with him it has been great. He seems really concerned about my situation and with addressing my issues. Thank you Adrian
Rosalind - Mansfield, LA Review Date: 8/15/2018
Rosalind - Mansfield, LA Review Date: 8/15/2018
I have nothing but good things to say about Sasha. I am not computer savvy and she assured me that if I needed any help, she would be there to help me. She has made me not regret my decision. 5 stars for Sasha, her help was perfect!
Bill - Hackettstown, NJ Review Date: 8/15/2018
Bill - Hackettstown, NJ Review Date: 8/15/2018
Sasha was great. She walked me through setting up the website for my business and she knew all the answers to my questions. Great customer service.
Sally - Alvin, TX Review Date: 8/14/2018
Sally - Alvin, TX Review Date: 8/14/2018
Wonderful call with Jason. He got me into my control panel and added more data in for me. Jason answered all my questions and gave me more confidence in eGumball.
Chris - Newark Valley, NY Review Date: 8/14/2018
Chris - Newark Valley, NY Review Date: 8/14/2018
I am really happy. Sasha my rep was very helpful, very clear and a good listener. She helped clarify some questions I had on the control panel.
Alan - Mt. Pleasant, NC Review Date: 8/14/2018
Alan - Mt. Pleasant, NC Review Date: 8/14/2018
Leslie went into my Google, Apple and Bing to fix it up and get it activated. She was friendly and was so easy to understand. I liked her phone voice!
Steven - Mesa, AZ Review Date: 8/14/2018
Steven - Mesa, AZ Review Date: 8/14/2018
It was great to work with Leslie. She set us up and got the process started for Apple , Bing and Google maps. She was very knowledgeable and is definitely helping us get back on track.
Ericka - Bossier City, LA Review Date: 8/14/2018
Ericka - Bossier City, LA Review Date: 8/14/2018
Excellent customer service! Everything was quick and easy ,just how i like it!
Mirah - Victor, NY Review Date: 8/14/2018
Mirah - Victor, NY Review Date: 8/14/2018
Leslie helping me set up some Google stuff. She was pretty quick and efficient!
Roberta - Keene, NH Review Date: 8/13/2018
Roberta - Keene, NH Review Date: 8/13/2018
It was very good working with Melissa. She walked me through my control panel step by step and was very friendly and helpful.
Ellen - Concord, NC Review Date: 8/13/2018
Ellen - Concord, NC Review Date: 8/13/2018
Great call with Sasha. She went over the dashboard and walked me through it step by step. I liked that she was friendly and knowledgeable.
Mark - Aurora, CO Review Date: 8/13/2018
Mark - Aurora, CO Review Date: 8/13/2018
It was pretty good to work with Leslie. She verified my information to move forward and helped me get the job done. That's how we like it! She was very efficient!
Melvin - Norristown, PA Review Date: 8/13/2018
Melvin - Norristown, PA Review Date: 8/13/2018
I have been satisfied since Jordan became our new account rep. The posts are bright and unique.Jordan has helped me with several items throughout our short time working together. She is quick to respond to every email/call no matter what the issue is.Jordan is open to suggestions and ideas then takes them and creates thoughtful posts. She is diligent and articulate enough to learn about our business and the different aspects in order to get a better understanding of what we do to utilize it in our posts. She is always friendly and cheery and we enjoy her customer services skills.Jordan collaborates with me on the ideas we provide, questions I have and then advises us on how to best utilize/resolve them. 5+++++
Andrea - Flushing, NY Review Date: 8/10/2018
Andrea - Flushing, NY Review Date: 8/10/2018
Jose is helpful! We went over the details of the control panel and he familiarized myself with all of that and it was all pretty helpful.
Jim - Valencia, CA Review Date: 8/10/2018
Jim - Valencia, CA Review Date: 8/10/2018
Christa was great and helpful. She answered all my questions and took care of the issues we were having. Thank You
Lynn - Roanoke, VA Review Date: 8/10/2018
Lynn - Roanoke, VA Review Date: 8/10/2018
It was great working with Leslie. She got everything set up and was very very helpful . 5 Stars
Nancy - Blind River, ON Review Date: 8/10/2018
Nancy - Blind River, ON Review Date: 8/10/2018
Leslie is great, super great! She led me through what I didn't know and verified my information. The customer service was excellent!
Winston - Roswell, GA Review Date: 8/10/2018
Winston - Roswell, GA Review Date: 8/10/2018
Great customer service. Jeanie was very knowledgeable and very pleasant to talk to. She made it easy!
Edward - Villa Park, Il Review Date: 8/10/2018
Edward - Villa Park, Il Review Date: 8/10/2018
Melissa is wonderful , just wonderful! I made it a point to call her because there is something special about her! She is very nice and very efficient.
Dr. Lee - Plainfield, IL Review Date: 8/10/2018
Dr. Lee - Plainfield, IL Review Date: 8/10/2018
Melissa is wonderful , just wonderful! I made it a point to call her because there is something special about her! She is very nice and very efficient.
Dr.Lee - Plainfield, Il Review Date: 8/10/2018
Dr.Lee - Plainfield, Il Review Date: 8/10/2018
Excellent call with Umar. We got rid of a small location and changed it. He was helpful and everything he did sounded great.
Jim - Los Angeles, CA Review Date: 8/10/2018
Jim - Los Angeles, CA Review Date: 8/10/2018
Mi conversasion con Lesli estuvo bien. Ella me ayudo con la cuenta y nombrar los servicios. Le daria 5 estrellas por su customer service.
Jose - Sleepy Hollow, NY Review Date: 8/10/2018
Jose - Sleepy Hollow, NY Review Date: 8/10/2018
Haylie was very helpful! It was very good to work with her. She helped me with the dashboard for the first time and she fixed a problem I had.
William - Johnson City, TN Review Date: 8/10/2018
William - Johnson City, TN Review Date: 8/10/2018
Great customer service. Lynne made a post for my Google page since she explained Google is now doing that. She is also going to post it again in a week :)
Coralie - Grande Prairie, AB Review Date: 8/10/2018
Coralie - Grande Prairie, AB Review Date: 8/10/2018
It was pretty good to work with Umar! I had a couple of questions in mind and as I was thinking of them he was good at answering all of them. I know it's his job to be helpful but he actually was very very helpful.
Stephanie - Houston, TX Review Date: 8/10/2018
Stephanie - Houston, TX Review Date: 8/10/2018
Larrisa got everything taken care of that needed to be done today.She did everything just fine and all is good ! 5 Stars
Dan - Fresno, CA Review Date: 8/10/2018
Dan - Fresno, CA Review Date: 8/10/2018
I appreciate Robbie. He understood what I was trying to do and understood the audience I want to target. He was really good and helped me make changes to my keywords.
Gary - Pinole, CA Review Date: 8/9/2018
Gary - Pinole, CA Review Date: 8/9/2018
It was great to work with Leslie. She helped me verify my business and was extremely friendly and explained things well!
Kim - Rushville, IN Review Date: 8/9/2018
Kim - Rushville, IN Review Date: 8/9/2018
My call went very good with Jose. He helped me through everything and showed me where everything was. I learned what I can and cannot change. Very good
Dan - Dickinson, ND Review Date: 8/9/2018
Dan - Dickinson, ND Review Date: 8/9/2018
Excellent service. Jason set me up for 6 more months and I liked that he was persistent in getting back to me. We were playing phone tag and he continuously followed up. Jason is an asset to the company and I appreciate his help.
Louise - Scottsdale, AZ Review Date: 8/9/2018
Louise - Scottsdale, AZ Review Date: 8/9/2018
Leslie helped me choose more headlines for my business and was very friendly and easy to work with.
Lucinda - Jamestown, PA Review Date: 8/9/2018
Lucinda - Jamestown, PA Review Date: 8/9/2018
Pretty good first phone call with Jonathan. He was able to show me how things will be listed on all different kind of sites. He made sure it's all the same and helped me with keywords. Jonathan seemed pretty knowledgeable and definitely did a pretty good job on my account.
Chris - Fitchburg, MA Review Date: 8/9/2018
Chris - Fitchburg, MA Review Date: 8/9/2018
Leslie is very professional and helpful. She did a good job on my account. Thank you Leslie
Marilyn - North Ogden, UT Review Date: 8/9/2018
Marilyn - North Ogden, UT Review Date: 8/9/2018
Leslie got my Google my business website going. She was very patient because I am not good with computers and I am not good with what I am doing online. Thank you Leslie for being helpful
Chris - Newark Valley, NY Review Date: 8/8/2018
Chris - Newark Valley, NY Review Date: 8/8/2018
Leslie was clear and straight forward. She helped me set up Apple, Microsoft and Bing Maps. Good job
Jack - Coaldale, AB Review Date: 8/8/2018
Jack - Coaldale, AB Review Date: 8/8/2018
Really good call with Leslie. She helped us set everything up for us. She is very friendly, knowledgeable and was very respectful of our time.
Art - Omaha, NE Review Date: 8/8/2018
Art - Omaha, NE Review Date: 8/8/2018
Lesli did great and helpful. We went through the whole Facebook, website and control panel.
Rich - Saint Cloud, MN Review Date: 8/8/2018
Rich - Saint Cloud, MN Review Date: 8/8/2018
Very helpful
It was great working with Leslie. Everything went smooth sailing and she was very informative and helpful.David - Hampton, NJ Review Date: 8/8/2018
Juan was very good! He was able to help me with my website and menu. It was excellent customer service.
Tuan - Arlington, VA Review Date: 8/8/2018
Tuan - Arlington, VA Review Date: 8/8/2018
Girls do it better! Leslie was able to do what my boys will not do. Leslie got my pin numbers and everything went well!
Julia - St. Petersburg, FL Review Date: 8/7/2018
Julia - St. Petersburg, FL Review Date: 8/7/2018
It was very good to work with Lesli today. She was very helpful. I am not good with computers and she told me what items came up on Google which was very helpful. She personalize everything for me. Thank you Lesli
Paul - Springfield, VA Review Date: 8/7/2018
Paul - Springfield, VA Review Date: 8/7/2018
Great work. Leslie helped me set up some information and we got the Bing and Apple set up. We worked for a while together and she was very pleasant and efficient.
David - Norwood, MA Review Date: 8/7/2018
David - Norwood, MA Review Date: 8/7/2018
I am really not too good with computers and Jose was very nice and helpful. We went through the control panel together and it was good.
Geeta - Houston, TX Review Date: 8/7/2018
Geeta - Houston, TX Review Date: 8/7/2018
Leslie verified my business information and came up with some great suggestions. She was really nice and most definitely patient.
Angela - Albertville, AL Review Date: 8/7/2018
Angela - Albertville, AL Review Date: 8/7/2018
This is my first time trying egumball services. I really don't have an input yet on services but Kaela was activating my account. She was professional, friendly and understanding. She also assured me that egumball is a legitimate business. I appreciate that 5 out of 5. Good customer service.
Daniel - Albuquerque, NM Review Date: 8/7/2018
Daniel - Albuquerque, NM Review Date: 8/7/2018
Lynne is a quality representative. Give her a raise ! I have dealt with other representatives from other companies and they are all knuckle heads. Lynne is a great rep and she convinced me to stay on board. She is going to do some real hard work for me . She gets all high 10's from me! She was able to answer everything for me and did a fantastic job!
Curtis - Albuquerque, NM Review Date: 8/6/2018
Curtis - Albuquerque, NM Review Date: 8/6/2018
It was good to work with Sasha! We went over the whole portal together and she answered all my questions :)
Tim - Arlington, TX Review Date: 8/6/2018
Tim - Arlington, TX Review Date: 8/6/2018
Jason was great and answered all my questions. I liked that he even answered things that I never even ask which was helpful.
Carille - Winter Haven, FL Review Date: 8/6/2018
Carille - Winter Haven, FL Review Date: 8/6/2018
Alejandra is very helpful, very pleasant and very patient. She is very good! She helped me set up the spot on Google for my business.
Peter - Markham, ON Review Date: 8/3/2018
Peter - Markham, ON Review Date: 8/3/2018
There was a picture on my business page that I did not like. Larrisa took it down right away and was very professional. She did a fantastic job and she is a sweet heart.
Bonnie - Twins Falls, ID Review Date: 8/3/2018
Bonnie - Twins Falls, ID Review Date: 8/3/2018
Broddy did a great job! He walked me through getting our password set up on the control panel and showed me how to get in and use our page.
Donna - San Antonio, TX Review Date: 8/3/2018
Donna - San Antonio, TX Review Date: 8/3/2018
Brenda was very friendly and helpful. She helped me verify my Google, Apple and Microsoft page. She is very good at what she does.
Judy - Brooks, AB Review Date: 8/3/2018
Judy - Brooks, AB Review Date: 8/3/2018
It was great to work with Lesli. She was very very helpful to me and actually helped me determine what would be the best keywords that would work better for my business.Thank you Lesli for being very helpful.
Patricia - Waterford, MI Review Date: 8/3/2018
Patricia - Waterford, MI Review Date: 8/3/2018
Thank you Jose for a very nice walk through of my control panel and for correcting my business name
Dale - Naples, FL Review Date: 8/3/2018
Dale - Naples, FL Review Date: 8/3/2018
Wonderful call with Jeanie. She went through everything with the pictures and links. She helped me with search names and just everything that I needed. She taught me a lot !
Charles - Crystal River, FL Review Date: 8/3/2018
Charles - Crystal River, FL Review Date: 8/3/2018
Sam was informative and helpful! He helped me get my stuff straightened out.
Jeff - Fredonia, WI Review Date: 8/3/2018
Jeff - Fredonia, WI Review Date: 8/3/2018
Broddy walked me through the dashboard and offered to make any changes that needed to be done. He explained how things worked and what's going to be happening in the future. He was easy to talk to and he didn't make me feel like I didn't know what I was doing, he was very respectful.
Bryan - Champaign, IL Review Date: 8/3/2018
Bryan - Champaign, IL Review Date: 8/3/2018
Sam is very nice to work with and he helped me take care of our yearly payment for our services. Everything went nice and smooth and Ya'll are the only ones that have actually performed. We are very happy with your services!
Debbie - Elkton, VA Review Date: 8/2/2018
Debbie - Elkton, VA Review Date: 8/2/2018
Alejandra is doing an excellent job explaining how Google works and what can work for me. I am very pleased so far.
Rick - Kensington, MD Review Date: 8/2/2018
Rick - Kensington, MD Review Date: 8/2/2018
Absolutely 5 stars. Lesli listened well. She made very appropriate suggestions and showed me how to make changes that I need to do.
She was very friendly!
Frank - Coatesville, PA Review Date: 8/2/2018
Frank - Coatesville, PA Review Date: 8/2/2018
It was very enlightening to work with Sasha. She was very informative, very helpful and very very good. I really walked away from the call feeling satisfied and peaceful that eGumball is doing what they can do to help my business.
Joel - Houston, TX Review Date: 8/1/2018
Joel - Houston, TX Review Date: 8/1/2018
This whole thing is new and Sasha set up everything for me. She was very helpful and did a great job!
John - Knoxville, TN Review Date: 8/1/2018
John - Knoxville, TN Review Date: 8/1/2018
Jeanie helped me log into my account and helped me with the basic set up. She was very friendly and informative! It was a very good experience.
David - Hudson, NH Review Date: 8/1/2018
David - Hudson, NH Review Date: 8/1/2018
My phone call went well with Leslie. She verified my account listing phone number and email ,modified my keywords and added pin numbers for Google and Apple.
Nick - Nesconset, NY Review Date: 8/1/2018
Nick - Nesconset, NY Review Date: 8/1/2018
There was a couple of different issues I had with my account and Jason understood and is helping me out a great deal! I am going to carry on with him since we built a good relationship. He helped me out more so than any other representative. Thank you Jason
Ken - Palm Coast, Fl Review Date: 8/1/2018
Ken - Palm Coast, Fl Review Date: 8/1/2018
I know you folks have a lot of competitors and I am impressed by how well things went and how professional things are going!
Albert - Cincinnati, OH Review Date: 8/1/2018
Albert - Cincinnati, OH Review Date: 8/1/2018
What I like about the e-gumball service is the patience, congenial manner of handling customer service. Heather is outstanding; she rates 6 stars. She is a knowledgeable advocate for the customer's interests.
Larry - Evanston, IL Review Date: 8/1/2018
Larry - Evanston, IL Review Date: 8/1/2018
Great! Melissa helped me set up my keywords and showed me how to get on your internet provider. She showed me how to change things and went through the whole thing with me. Thanks for being patient !
Shirly - Hendersonville, NC Review Date: 7/31/2018
Shirly - Hendersonville, NC Review Date: 7/31/2018
so far so good! Since you all continuously contact me and try to reach out to get things taken care of, I recognize already that eGumball has great communication. Jason my rep was extremely helpful and very polite. We went over a lot of stuff and he helped me get the second phase done.
Whitman - Greenville, NC Review Date: 7/31/2018
Whitman - Greenville, NC Review Date: 7/31/2018
Great customer service. Leslie was able to help me with all that needs to get this page out there so people can find me. She was very clear, courteous and made things easy.
Virginia - Henderson, TX Review Date: 7/31/2018
Virginia - Henderson, TX Review Date: 7/31/2018
My call with Leslie went very well! The instructions were very clear and easy. She helped me verify my business :)
Chuck - Chandler, AZ Review Date: 7/31/2018
Chuck - Chandler, AZ Review Date: 7/31/2018
Wonderful! Leslie was great! She set up my internet system and got things started with Apple and Microsoft pin codes. She was good!
Bernie - Warren, MI Review Date: 7/31/2018
Bernie - Warren, MI Review Date: 7/31/2018
Sasha is nice , patient and good at helping me. I learned something today . Thank you
Zoe - New York, NY Review Date: 7/31/2018
Zoe - New York, NY Review Date: 7/31/2018
Leslie helped me set up my Google business page, Microsoft Bing and she was very very personable and very helpful.
Rose - Seaford, DE Review Date: 7/30/2018
Rose - Seaford, DE Review Date: 7/30/2018
Leslie was very helpful and patient. She answered all my questions and she helped me with all my search words today.
Chris - Placentia, CA Review Date: 7/30/2018
Chris - Placentia, CA Review Date: 7/30/2018
My call with Sasha went perfect. She explained everything to me , went over all the information on my website and she is very good at what she does!
Barbara - Miami, Fl Review Date: 7/30/2018
Barbara - Miami, Fl Review Date: 7/30/2018
Lesli explained how its all operating. I was wondering how this is all helping me and she was great at explaining what I am getting.
Pat - Kensington, MD Review Date: 7/30/2018
Pat - Kensington, MD Review Date: 7/30/2018
Jonathan is very helpful! He hooked me up with Microsoft and Apple and got the ball rolling. He was just pleasant and easy to talk to!
Robert - Glendale, NY Review Date: 7/30/2018
Robert - Glendale, NY Review Date: 7/30/2018
Sasha helped me go through how I can set up my site with all the different icons. She showed me how I can maintain the site and how to make changes.
Greg - Hamden, CT Review Date: 7/30/2018
Greg - Hamden, CT Review Date: 7/30/2018
Really good phone call with Leslie. I really liked that I could understand her and that she got me activated on Google , Apple and Bing maps.
Judy - Huntley, IL Review Date: 7/30/2018
Judy - Huntley, IL Review Date: 7/30/2018
Awesome customer service. Jason helped me through it all and I liked that he spoke English! He is very nice and he is taking care of me. Great guy to work with
Thomas - Billerica, MA Review Date: 7/27/2018
Thomas - Billerica, MA Review Date: 7/27/2018
Leslie did a wonderful job and we got everything confirmed with Apple and Bing ID numbers. We changed some things around and it all went good
Marc - Smryna, TN Review Date: 7/27/2018
Marc - Smryna, TN Review Date: 7/27/2018
Good call with Jonathan! He got us connected to Google so eGumball can be added as a manager. He went through everything quickly and explained it quite well!
Priscilla - Minneapolis, MN Review Date: 7/27/2018
Priscilla - Minneapolis, MN Review Date: 7/27/2018
Good morning! So far 5 Stars! Alex was GREAT!! Very knowledgeable, she gave me great insight on my directory listings that I needed to change and she's just really cool to talk to! I haven't yet been introduced to the dashboard etc. so it is a little early to say the outcome of your services but if everything goes like it has with Alex, I will be very satisfied.
Tami - Winter Springs, Fl Review Date: 7/27/2018
Tami - Winter Springs, Fl Review Date: 7/27/2018
I have learned quite a bit from Lesli. She explained how things worked and was knowledgeable.
Terry - Lorena, TX Review Date: 7/27/2018
Terry - Lorena, TX Review Date: 7/27/2018
Jonathan was terrific! He was really great. He verified some specifics like my address hours. He verified Apple and Bing and got my verification codes. He walked me through how to make changes to my Google my business. He showed me how to make a post and change my pictures. It was a lot of good stuff and we did some brainstorming. Jonathan was very energizing and left an open door for me to contact him for anything else.
Elena - Birmingham, MI Review Date: 7/27/2018
Elena - Birmingham, MI Review Date: 7/27/2018
Haylie was awesome , wonderful and such a great person. She is fun and easy going! I liked that she didn't rush me off the phone and that she took her time to fill out the site . A +++ rating
Ron - Old Lyme, CT Review Date: 7/27/2018
Ron - Old Lyme, CT Review Date: 7/27/2018
Alex went over the information that explained in detail what was going to happen to my account. She even reached out to our former person handling our Google account and took care of everything.
Carla - Pennsburg, PA Review Date: 7/27/2018
Carla - Pennsburg, PA Review Date: 7/27/2018
Thank you Erika
Really good call with Erika. She upgraded our contract and went over services. She is knowledgeable and she is very good at getting back to me via email and phone.Nikkie - Lloydminster, AB Review Date: 7/27/2018
Jose knows what he is talking about and walked me through the control panel. It was very helpful! He is really good
Rita - Normal, IL Review Date: 7/27/2018
Rita - Normal, IL Review Date: 7/27/2018
Jason was great , he was real great! He was so concerned about my account and was very helpful. He is a great guy, who has a great personality and he is very knowledgeable. He told me " When ever you need anything please call me I'll get things accomplished"!
Jane - Davie, Fl Review Date: 7/25/2018
Jane - Davie, Fl Review Date: 7/25/2018
I thought my call with Leslie was excellent. Her voice was very clear, she was very efficient and sounds like she has done this hundreds of times. I like that she was clear on her instructions and very pleasant.
Scott - Goderich, ON Review Date: 7/25/2018
Scott - Goderich, ON Review Date: 7/25/2018
Leslie is great to work with. She is clear, patient, understandable and to the point Thank you
Tony - Arlington, VA Review Date: 7/25/2018
Tony - Arlington, VA Review Date: 7/25/2018
Leslie is great to work with. She is clear, patient, understanding and to the point Thank you
Tony - Arlington, VA Review Date: 7/25/2018
Tony - Arlington, VA Review Date: 7/25/2018
I would rate Leslie's customer service 12 out of 10! She did a good job and she basically quantified my reasons for being with eGumball. She made sure all the "I's" were dotted and all the "T's" were crossed.
Larry - Homewood, IL Review Date: 7/24/2018
Larry - Homewood, IL Review Date: 7/24/2018
Leslie checked my phone numbers to make sure it matched online and went over all my information online and how it will appear. She was straight to the point, well spoken and patient.
Jeff - Hobart, IN Review Date: 7/24/2018
Jeff - Hobart, IN Review Date: 7/24/2018
Fantastic customer service from Lesli. I wanted to change my phone number on my website and she updated it and gave me more value for my money! Give her a raise! A+ She is well trained
Claude - New Bern, NC Review Date: 7/24/2018
Claude - New Bern, NC Review Date: 7/24/2018
My call with Leslie went really really good. She was very patient and she explained all the words and text that I needed. It was a really nice conversation. I certainly would rate her 5 stars
Jose - Fort Myers, FL Review Date: 7/24/2018
Jose - Fort Myers, FL Review Date: 7/24/2018
Leslie was on top of everything. She got my listings up and running and got my stuff ready for the next step.
Frank - Portage, MI Review Date: 7/24/2018
Frank - Portage, MI Review Date: 7/24/2018
Really great call with Leslie. She hooked me up with Apple , Bing and got me all coordinated. It's been good so far and I cant complain
Tom - North Bellmore, NY Review Date: 7/24/2018
Tom - North Bellmore, NY Review Date: 7/24/2018
Really good call with Lesli. She helped me a lot and walked me through the back office and was really helpful.
Joanne - West Palm Beach, FL Review Date: 7/24/2018
Joanne - West Palm Beach, FL Review Date: 7/24/2018
Jose was right to the point. He pointed everything out to me. He even printed out the terms and conditions for me just to make sure we are all on the same page. He made everything run pretty smoothly and we are ready to rock and roll!
Mark - Sterling, VA Review Date: 7/24/2018
Mark - Sterling, VA Review Date: 7/24/2018
Lesli was phenomenal no questions asked! You guys really try to help people! Lesli went to bat for me and treated me really good. She was great.
Shane - Monkton, MD Review Date: 7/24/2018
Shane - Monkton, MD Review Date: 7/24/2018
Brenda did a great job and helped plan everything. She made me feel very comfortable and all is good.
Anonymous - Miami, Fl Review Date: 7/24/2018
Anonymous - Miami, Fl Review Date: 7/24/2018
Leslie was absolutely helpful. She validated my information and we got a couple of codes for Bing and Google. We got it all set up and got my correct phone number online. Thank you Leslie
Greg - Amite City, LA Review Date: 7/24/2018
Greg - Amite City, LA Review Date: 7/24/2018
Heather was awesome! She is a great girl and we did a lot of things today. We changed a lot of things on the website and are still working on making some changes. Everything was great !
Jesse - Maud, TX Review Date: 7/20/2018
Jesse - Maud, TX Review Date: 7/20/2018
It went real well working with Jeanie, I told her Friday's are a busy day for me and she made it quick and easy. I really enjoyed the fact that I can actually talk to a real person and understand everything. She spoke clearly and was real upbeat and real complimentary .
Greg - Cullman, AL Review Date: 7/20/2018
Greg - Cullman, AL Review Date: 7/20/2018
Every time I speak to Melissa she is very very helpful. We have had great conversations and she has made it easy to work with her.
Raymond - Bunnell, FL Review Date: 7/20/2018
Raymond - Bunnell, FL Review Date: 7/20/2018
Jose walked me through the control panel and I liked that he had a lot of energy! 5 Stars
Bryson - Fort Lupton, Co Review Date: 7/20/2018
Bryson - Fort Lupton, Co Review Date: 7/20/2018
I think Heather is very nice and seemed to be very knowledgeable. She polished my account up and ran me through the services. We found a number of things to make improvements and she was patient.
Scott - Dexter, MI Review Date: 7/20/2018
Scott - Dexter, MI Review Date: 7/20/2018
I think Heather is very nice and seemed to be very knowledgeable. She polished my account up and ran me through the services. We found a number of things to make improvements and she was patient.
Scott - Dexter, MI Review Date: 7/20/2018
Scott - Dexter, MI Review Date: 7/20/2018
Brenda was phenomenal! She was patient and helped me do a couple of things. She treated me really good and was absolutely an A+ . Give Brenda a $10,000 raise! She was great!
Shane - York, PA Review Date: 7/20/2018
Shane - York, PA Review Date: 7/20/2018
Thomas navigated me through the site and how to put information in . He taught me how to manage it myself and he was patient . He explained everything as easy for me to understand 5/5
Mary - Shawano, WI Review Date: 7/20/2018
Mary - Shawano, WI Review Date: 7/20/2018
Melissa was very knowledgeable and helped me out a lot. She took her time to help me out and to figure out how to use the internet.
Saban - Crestwood, IL Review Date: 7/20/2018
Saban - Crestwood, IL Review Date: 7/20/2018
I like how they followed up and did not follow a set script (as your competitors do). I like Leslie's diligence in understanding the nature of our business. Absolutely 5/5
Shawn - Wasaga Beach, ON Review Date: 7/20/2018
Shawn - Wasaga Beach, ON Review Date: 7/20/2018
Thank you Jeanie
Jeanie helped me set up my ads. She helped me a lot. We went over a lot of things! I was on the phone with her an hour or so and she went over everything with me. She was real patient, real nice and real easy to talk to .Michael - New Orleans, LA Review Date: 7/19/2018
Robbie did great and kept me on board. You definitely need to keep him around.Continuity is something you cant get anything anymore from a company and Robbie was able to have me stay with you guys longer.
Chuck - Haverhill, MA Review Date: 7/19/2018
Chuck - Haverhill, MA Review Date: 7/19/2018
My call with Leslie went very well. Leslie let me know that you were doing for me and what I can expect. She was friendly and helpful.
Lorenzo - DeSoto, TX Review Date: 7/19/2018
Lorenzo - DeSoto, TX Review Date: 7/19/2018
Juan was awesome. He was so helpful. We were working on my website and he answered so many questions. He was really really great. I would give him an A +
Virginia - Trussville, AL Review Date: 7/19/2018
Virginia - Trussville, AL Review Date: 7/19/2018
Gracias
Todo fue muy bien. Leslie me hizo la verificacion de lo datos de la compania y verifico el telefono y la pagina web. Muy buena attencion y muy atenteFranco - Orlando, Fl Review Date: 7/18/2018
Very nice call with Robbie. He was very helpful and has been awesome. I started with the eGumball family recently and I needed to see my numbers to see where I stand and Robbie was able to help me with that.
Pam - Johnson City, TN Review Date: 7/18/2018
Pam - Johnson City, TN Review Date: 7/18/2018
I liked the prompt customer service. Jason helped me edit my keywords. 5 out of 5 . Thank you
Julie - Mississauga, ON Review Date: 7/18/2018
Julie - Mississauga, ON Review Date: 7/18/2018
Robbie walked me through all of it today. He was a really patient guy and helped me out a lot. I told him I am just not computer savvy and he was very very courteous. I am not good with computers and Robbie went above and beyond. I had him on the phone for over an hour. He took care of it and got me going! He reassured me that I will get good results. Robbie did exceptionally well!
Andrew - Staten Island, NY Review Date: 7/18/2018
Andrew - Staten Island, NY Review Date: 7/18/2018
Juan helped me fix my little problem I had with our video. We got the link to put it on my FB page and he helped me out a lot , it was great!
Roxana - Villa Rica, GA Review Date: 7/17/2018
Roxana - Villa Rica, GA Review Date: 7/17/2018
I would give Leslie ten stars ! She was great and I really appreciate her! It's rare to have people treat you like a person not a number . THANK GOD LESLIE LISTENS! So few people do nowadays. Leslie listened, she was very clear and did not talk too fast. I am glad she didn't treat me like another number , she was wonderful! Wonderful customer service.
Donna - Jacksonville Beach, Fl Review Date: 7/17/2018
Donna - Jacksonville Beach, Fl Review Date: 7/17/2018
Thank you Thomas
Thomas was curious about my work. He liked learning about it. He was excepting of me and made me feel like it didn't matter that I was computer illiterate. Thomas didn't mind helping me. He was super friendly and is a really nice person to work with. I am glad he was my chosen contact! I could tell Thomas is a sweet heart of a person. Thank you Thomas for all your help.Kathy - Johnson City, TN Review Date: 7/17/2018
All around good customer service. Brenda was very helpful with setting up my codes and it all was great.
Joel - Boca Raton, FL Review Date: 7/17/2018
Joel - Boca Raton, FL Review Date: 7/17/2018
Very helpful
Haylie is very helpful. She answered my questions and made suggestions. We can't get better than addressing everything! Thank you HaylieDr. - Boulder, Co Review Date: 7/16/2018
Jason is great to work with
Jason got my website back up online and running again. He was very personable and a good guy to work withMike - New Gloucester, ME Review Date: 7/16/2018
Good work
I admire Jose's patience. He is helping me set up my cover page and we are working together on that. So far so good, 5 stars!Dr. - Wenonah, NJ Review Date: 7/16/2018
Everything is going well .Robbie helped us with search changes on keywords and he is helping us with photos and different projects. 5 Stars
Courtney - Vienna, VA Review Date: 7/16/2018
Courtney - Vienna, VA Review Date: 7/16/2018
Juan showed me how to get into the system. He showed me how to edit keywords and how to get people directed to our website. He did a good job!
Randy - Colorado Springs, CO Review Date: 7/16/2018
Randy - Colorado Springs, CO Review Date: 7/16/2018
Good job
Juan did a good job on my account. He helped me change pictures and showed me how to access my site. He was very nice and professional.Dorothy - Wellington, Fl Review Date: 7/13/2018
Customer service is great
Very good customer service from Robbie. He was very helpful and explained the service to me. He showed me everything and was patient. Thank you RobbieElena - Staten Island, NY Review Date: 7/13/2018
I would say my call with Juan was excellent. I called in several times and Juan gave me the most insightful information. He was patient!
Larry - Township of Washington, NJ Review Date: 7/13/2018
Larry - Township of Washington, NJ Review Date: 7/13/2018
Leslie is helpful
Thank you Leslie for helping me with my words that people search me with. You were patient when I asked a lot of questions since I don't know a lot.Luquetta - Midwest City, Ok Review Date: 7/13/2018
Helpful
Tommy was very helpful! I appreciate him taking his time to show me how and what I could do with my website. I didn't know what i was doing and Tommy was willing to take his time to help me.Audrey - Marthasville, MO Review Date: 7/13/2018
Thank you Jason
Customer service call with Jason went very well. I like everything that Jason showed me on my website, it looks good. He also showed me the video and I liked it as well!Kevin - Margate, FL Review Date: 7/13/2018
Great website help
Haylie walked me through all the things that eGumball has done for me. She went through the website and she was very helpful.Tom - El Paso, TX Review Date: 7/13/2018
Excellent service
It was great talking to Thomas. He helped me and walked me through the maintenance part of the account. Excellent service!Robert - Marietta, GA Review Date: 7/13/2018
Thank you for being patient
I learned how to access my keywords and use the control panel. While I was on the phone , I like that Abdul was able to answer every one of my questions as I went through all the control panel features. He was very patient.Angela - Anniston, AL Review Date: 7/13/2018
It was a good call with Anwar today. He was very helpful ! He walked us through the account and made sure we were happy :)
Roger - Farmington, NM Review Date: 7/10/2018
Roger - Farmington, NM Review Date: 7/10/2018
Haylie was so sweet and so nice to me. I am trying to get back online and I appreciate her very very caring ways and for being real kind about everything.
Jesse - Houston, TX Review Date: 7/10/2018
Jesse - Houston, TX Review Date: 7/10/2018
Thank you Briana
Briana helped me finalize the set up and made the process seamless and quick which is good because I don't always have a lot of time.Tate - Acheson, AB Review Date: 7/10/2018
5 Stars
Wonderful call with Haylie. She helped me out with the set up process and the back end stuff. 5 star experience.Melody - Mount Joy, PA Review Date: 7/10/2018
Really Helpful
Melissa made sure everything was correct and changed a few keywords for me. She walked me through what I was able to change and how to do it. She was really helpful! Melissa was very patient with helping somebody that is not real good with computers.Ann - Arcadia, IA Review Date: 7/10/2018
Gracias
Hasta ahora todo esta bien. Leslie me hizo la verification para mi google listing y me correcto el pin de google maps. Tambien ella me ayudo completar las palabras. leslie me trato bien 5/5Yolanda - South Miami, Fl Review Date: 7/10/2018
Haylie is very very helpful! She helped get me back on track! She was very very patient as you have to be with me when I am using the computer. Thank you Haylie for all your help
Wanda - Piedmont, SC Review Date: 7/9/2018
Wanda - Piedmont, SC Review Date: 7/9/2018
Thank you Jason
Jason was more than helpful. He followed up with me and walked me through the things I could eliminate on my template website. He also invited me to send him a bunch of my business photos so he can upload them for me.April - Shreveport, LA Review Date: 7/9/2018
THANKS
Juan answered a lot of my questions today and based on what he offered us, the services will help us move forward. He was patient and extremely helpful and was able to guide me and assist me.Kynan - Mount Airy, NC Review Date: 7/9/2018
5 Stars!
Good customer service from Thomas. He set up my eGumball account and walked me through the services . He was very clear and easy to understand. 5 stars !Christopher - Woodstock, NY Review Date: 7/9/2018
Heather is nice to work with
I can rate Heather a 5, she is so nice and helpful. Heather gave me confidence and she shows me that she is available to all my needs even though I don't speak a fluency English. She is really nice.Lesy - Miami, Fl Review Date: 7/9/2018
THANK YOU SO MUCH
I like the feeling of comradery I get from eGumball service. I can trust that eGumball wants to help me and my company be successful. Coming from a company of < 5 employees, I can appreciate having added support behind me when it comes to online marketing. eGumball is a great fit for a small business like ours, who doesn’t have a dedicated web development or marketing department. Lesli helped me reactivate the original account for SeniorQuote Insurance Services, Inc. Our account had been turned off for near-to exactly one year to-date, since today. Lesli and I discussed SeniorQuote with eGumball back in 2016-2017, and without eGumball from 2017-present. It was my initial idea to just consider reactivating services with eGumball, but she helped make a confident decision. She helped us get back on our original Silver plan, as if we never left. After reactivating with Lesli today, I feel like I am being treated like family here and ‘welcomed back with open arms’. She was an outstanding listener and not once did I feel like she was trying to get off the phone. I enjoyed our conversation and highly appreciate her service. Hands down 5 stars!Jon - Del Mar, Ca Review Date: 7/9/2018
It was a good call with Anwar today. He was very helpful ! He walked us through the account and made sure we were happy :)
Roger - Farmington, NM Review Date: 7/9/2018
Roger - Farmington, NM Review Date: 7/9/2018
It was fantastic to work with Leslie ! No problems and she made it very simple to verify my business on Bing and Apple maps. Leslie was great !
Charles - Marietta, GA Review Date: 7/6/2018
Charles - Marietta, GA Review Date: 7/6/2018
Thank you
There was a few snags with Apple maps however Leslie is getting it resolved manually. She was great, communicated well and was very friendly. Thanks for answering all my questionsMartin - Chicago, IL Review Date: 7/6/2018
Thank you Juan
Juan checked my Google listing and had Activation's upload new pictures for me . He was very friendly and understood everything I wanted.Hope - Old Bridge, NJ Review Date: 7/6/2018
Brianna was great to work with. She handled everything expertly and I’d give her a 5 out of 5 stars.
Robert - Muskegon, MI Review Date: 7/6/2018
Robert - Muskegon, MI Review Date: 7/6/2018
Very good
Very good customer service from Leslie. She was able to help me fine tune my keywords and gave me an additional ten. I am very happy with my service with you guys.Victor - Kamloops, BC Review Date: 7/6/2018
Thanks for making it easy
It was lovely to work with Leslie in Activation's, she is friendly. She got the activation started and made it easy.David - Williamstown, KY Review Date: 7/6/2018
Excellent
It was excellent to work with Robbie. He really tried to help me move some things around my website. He got me closer to what I wanted on my website so that made me happy.Dinora - Skokie, IL Review Date: 7/6/2018
Jose walked me through the control panel and was very pleasant to work with. He was pretty good and the control panel was very user friendly and easy to use.
Linh - Wentzville, MO Review Date: 7/5/2018
Linh - Wentzville, MO Review Date: 7/5/2018
Alejandra was great and very very helpful. We set up our basic business listings and got it all started. She made it absolutely easy.
Rob - Laramie, WY Review Date: 7/5/2018
Rob - Laramie, WY Review Date: 7/5/2018
Robbie did good on my account. I wasn't getting any calls and Robbie took care of it and took care of me! Everything turned out good!
Harry - Hempstead, NY Review Date: 7/3/2018
Harry - Hempstead, NY Review Date: 7/3/2018
Briana is amazing and walked me through everything today. The phone calls came in immediately and I am excited you guys are doing this for me.
Connie - Darby, MT Review Date: 7/3/2018
Connie - Darby, MT Review Date: 7/3/2018
Thank You
Alejandra rocks! She is awesome! She dealt with an old man and was very thorough with me. Normally, I am technologically challenged but Alejandra made it very simple to do and showed me how to do what was needed. I feel like I am in control of my listing thanks to Alejandra.Joseph - Port Charlotte, FL Review Date: 7/3/2018
Fantastic
It was fantastic to work with Brenda. She helped me out quite a bit! She walked me through everything and explained the service to like a four year old :) I am not good with computers and she made it simple for me.Timothy - Greensboro, NC Review Date: 7/3/2018
Helpful
Brenda made it very easy! She is helping me get more attraction to my business page. She was really helpful, friendly and just reassuring. Thank you for getting done what I wanted to get done.Sarah - Old Masset, BC Review Date: 7/3/2018
Happy to work with Juan
Juan is making some changes to include my previous location and was very patient with me today. I am very happy I spoke with Juan. He did the job and was very courteous.Jim - Encino, CA Review Date: 7/3/2018
Thanks for being helpful
It was great to work with Juan. He was very helpful and helped us change our business hours online and our description on Google Maps. I was happy that he helped us remove old photos from the previous company too.Angela - Huntsville, AL Review Date: 7/2/2018
Thank you Brenda
Brenda filled me in on a lot of things because I had a lot of questions. She explained it all to me and was able to help me understand a lot of it. She was really good and took care of all of my anxieties.Nancy - Fitzwilliam, NH Review Date: 7/2/2018
Good customer service
Jason is setting up my keywords and helped me make sure we had our address hidden on all our listings online. He has good customers service.Loraine - Kansas City, MO Review Date: 7/2/2018
Melissa is very good, very helpful and very patient! She walked me through the control panel and went over every tab. She gave me enough time to make edits and update the photos. She was very very helpful.
Samuel - Petersburg, VA Review Date: 7/2/2018
Samuel - Petersburg, VA Review Date: 7/2/2018
Super nice
Thomas was super nice and helped me out a lot. He was great , clear and went over everything with me.Luis - Gainesville, FL Review Date: 7/2/2018
Jeanie is very nice and reviewed a bunch of stuff I did not know I could do. She was very patient as I am not good with computers. Jeanie is 5 stars!
Lazaro - Key Largo, FL Review Date: 7/2/2018
Lazaro - Key Largo, FL Review Date: 7/2/2018
Excellent customer service. Juan was very very good. I am not a very good computer person and he was great. He put my mind at ease and explained everything to me.
Judy - Greer, SC Review Date: 6/29/2018
Judy - Greer, SC Review Date: 6/29/2018
Heather helped me complete the control panel's necessary fields and it was helpful today.I like that I have good knowledge of what service eGumball offers.
Melissa - Westerville, OH Review Date: 6/29/2018
Melissa - Westerville, OH Review Date: 6/29/2018
Very Helpful
Heather was very helpful, personable and professional. She gave me good insight to adding things to my current website and that was very helpful.Tom - Kernersville, NC Review Date: 6/29/2018
Excellent :)
Excellent call with Leslie. She was able to verify my Bing and Apple maps today and she gave me some good information. I am very happy with the service.John - Youngstown, OH Review Date: 6/29/2018
I like everything about eGumball! Heather explained exactly what eGumball does and updated our page with me so it presented better. Thank you Heather , You are a 10!
Kelly - Annapolis, MD Review Date: 6/29/2018
Kelly - Annapolis, MD Review Date: 6/29/2018
Everything is great! Jeanie is awesome! She walked me through the program and laid everything out for me so I can understand.
Chris - Millinocket, ME Review Date: 6/29/2018
Chris - Millinocket, ME Review Date: 6/29/2018
Everything is great so far! We are working on scrubbing and cleaning old information that is confusing information online. Alejandra got that rolling and now we are going in the right direction.
Scott - Waterbury, CT Review Date: 6/29/2018
Scott - Waterbury, CT Review Date: 6/29/2018
Briana was very nice to work with. She got the codes for me through Bing and Apple and verified my address. She was very polite ,5 stars!
Charles - Tusla, OK Review Date: 6/29/2018
Charles - Tusla, OK Review Date: 6/29/2018
Briana was wonderful and she got all my verification's done! She was super nice and made things very easy
Ginger - Orlando, Fl Review Date: 6/29/2018
Ginger - Orlando, Fl Review Date: 6/29/2018
Great
Great great! Jeanie got me set up and showed me everything inside the control panel. Thank you JeanieMichael - Bloomfield Hills, MI Review Date: 6/27/2018
Thank You Leslie
Excellent! Leslie helped me set up a website for our business. Leslie was friendly and her voice was so nice. I am a dinosaur when it come to this so I need all the help I can get. We have been around since 1957 so we need to get in with the new times :)Nancy - Long Beach, CA Review Date: 6/27/2018
Leslie was patient and made things easy. Everything went good and we got the codes we needed and we went over the keywords provided for the search.
Victoria - Ringwood, NJ Review Date: 6/27/2018
Victoria - Ringwood, NJ Review Date: 6/27/2018
Super patient
I asked so many questions and Brenda was able to answer all of them. Brenda was soo patient with me. She has a great personality and worked on getting my business verified on Apple and Microsoft. Her customer service was perfect and excellentNizar - London, ON Review Date: 6/27/2018
I enjoyed talking to Jeanie. The whole set up went really well. She walked me through everything which was very helpful. She is good and if it wasn't for Jeanie, I wouldn't even be a customer.
Alan - Secaucus, NJ Review Date: 6/27/2018
Alan - Secaucus, NJ Review Date: 6/27/2018
Jason was absolutely great! I am inspired to keep going with what we have! He explained the service in a non computer oriented way to an old person , so that was very helpful.
Glee - Montrose, CO Review Date: 6/27/2018
Glee - Montrose, CO Review Date: 6/27/2018
Good work
Leslie helped me with my website and my business ratings. She did good workHai - Chandler, AZ Review Date: 6/27/2018
Smooth
My call with Alex went smooth! We are getting the proper email on the Google maps page right now and she was able to get in contact with Bing and Apple so they can send me a code. She was very good!Tim - Pottsboro, TX Review Date: 6/27/2018
Friendly Team
Leslie is setting up my keywords and she was able to get my address published on my Google listing. She was really friendly and patient to work with.Maggy - Bloomfield, IA Review Date: 6/26/2018
Very Helpful
Great work Leslie! Thanks for getting my business started on Google Maps. You were very helpful !Jenny - Luther, OK Review Date: 6/26/2018
Thanks for guiding me
Juan brought me up to speed. He showed me how the whole system operates and he showed me how to move ahead with this.Morris - Brockville, ON Review Date: 6/26/2018
Heather was very helpful and amazing. She got us additional advertising and helped me understand the product we have.
Denyce - Wesley Chapel, FL Review Date: 6/26/2018
Denyce - Wesley Chapel, FL Review Date: 6/26/2018
It was great to work with Tracey. We renewed a 6 month contract and she helped clarify an urgent email I received from another company. Great customer service!
Jodie - Omaha, NE Review Date: 6/26/2018
Jodie - Omaha, NE Review Date: 6/26/2018
Easy verification
Leslie very efficiently verified Apple and Microsoft connections for my Google plus business listing. She really helped the process work efficiently.David - Shawnee, KS Review Date: 6/26/2018
Leslie helped me clarify some keywords that people can use to search for my business. She helped me get verified with Apple maps and Microsoft Bing. She was very polite and upbeat and I like that she was very in sync with her instructions.
Catherine - Lexington, VA Review Date: 6/25/2018
Catherine - Lexington, VA Review Date: 6/25/2018
Very Smooth
Leslie was good at verifying my business with Apple and Bing maps. She provided me with an authorized eGumball manager for my Google my business page and made the process very clean and efficient.John - Dublin, OH Review Date: 6/25/2018
Alex is great and friendly! She set up the actual location site for the map and we put in a new address. Alex is on point!
Jonathan - Gilbert, AZ Review Date: 6/25/2018
Jonathan - Gilbert, AZ Review Date: 6/25/2018
Absolutely 5 Stars
Heather is very good! She is very helpful and explained a lot of stuff! She came up with some ideas and things that I am going to do and she is going to do . Absolutely 5 StarsJoan - Mount Laurel, NJ Review Date: 6/25/2018
Thank you Jose
It was perfect to work with Jose today because he showed us statistics about how many people have visited our site and how many people are seeing it. It was great! Thanks JosePatricia - El Paso, TX Review Date: 6/25/2018
Helpful
Perfect call with Leslie. She was very helpful and updated my Google maps because it was showing two map markers . Very helpful!Robert - Santa Fe, NM Review Date: 6/25/2018
Thank you Tracey for encouraging me to update my information and for giving me a new program that will push my account to perform better. You were very polite and a pleasure to work with.
Randy - Bohemia, NY Review Date: 6/25/2018
Randy - Bohemia, NY Review Date: 6/25/2018
Kudos to Jeanie
Absolutely awesome customer service. Jeanie was very good and walked me through the website . She gave me a tutorial and helped me update the zip code and area code marketing. She also helped me upload an office picture on my Google business page so that is a kudos for her!Mike - Silver Lake, WI Review Date: 6/25/2018
Excellent
Excellent! Leslie was able to give me two confidential codes for Apple and Google. She was very helpful and patient.Randy - Belle River, ON Review Date: 6/25/2018
Thanks for helping me make changes
Thomas showed me everything I needed to know. It was excellent to work with him. He explained the whole tutorial that included going into the site and making changes. Thanks for all your helpMike - Sherwood, AR Review Date: 6/25/2018
Happy customer
I am very happy now that I have talked to Brooke! She calmed me down and made me feel relaxed while she talked to me. She had a lot of patience! I am not very tech savvy and Brooke made me feel so comfortable. Thank you BrookePaul - Lynn, MA Review Date: 6/25/2018
Very good to work with Thomas! He helped me set my platform with my media options and helped me get started. He was very polite , courteous and knowledgeable.
Wayne - Greenwood, SC Review Date: 6/22/2018
Wayne - Greenwood, SC Review Date: 6/22/2018
Juan is pretty knowledgeable. I changed my address and Juan was able to update my information quickly and make sure it was accurate .
Doug - Bartow, FL Review Date: 6/22/2018
Doug - Bartow, FL Review Date: 6/22/2018
Good customer service
Briana got me a Google and Bing password and got the search engines to call me right away. Briana seemed informative with the information that she was giving me . Good customer service!Mike - Rowlett, TX Review Date: 6/22/2018
Very good
Jason is very good! He explained some things about the business and helped me make changes to my website. Everything was perfectNatia - Fernandina Beach, FL Review Date: 6/22/2018
Helpful
Alejandra has a good personality and I like that she is straight to the point and direct. She offered her help to me right away and was pleasant to work with an supportive.Richard - San Antonio, TX Review Date: 6/21/2018
Helpful
Alejandra has a good personality and I like that she is straight to the point and direct. She offered to help me right away and was pleasant to work with and supportive.Richard - San Antonio, TX Review Date: 6/21/2018
Lesli was very helpful and was productive on my account. She did a good job helping me add keywords and service locations near us on my control panel
Mark - Ogden, UT Review Date: 6/21/2018
Mark - Ogden, UT Review Date: 6/21/2018
Thank you Briana
Briana did a great job on my account. I was very happy to hear from her and she helped me verify and personalize my business today.Laurie - International Falls, MN Review Date: 6/21/2018
Thanks for caring
Brenda did a fabulous job setting up the listing for Microsoft and Apple. She had a good attitude , seemed to be engaged ,was legitimate and seemed to care!Larry - Bella Vista, AR Review Date: 6/21/2018
Very Helpful
Jason helped me set up my Google search page to include a link for leaving feedback and that was very helpful!Darin - Las Cruses, NM Review Date: 6/21/2018
I have been contacted by a couple of people so I feel that they are really keeping an eye on my account. Abdul made sure that we streamlined our keywords and phrases. 5 Star customer service
Diana - Milwaukee, WI Review Date: 6/21/2018
Diana - Milwaukee, WI Review Date: 6/21/2018
Happy so far!
So far everyone in the company has been very easy to deal with. Also, the website seems like its very simply laid out. Jeanie was able to help me navigate through the website while being extremely personable. It was like doing business with a friend. Thank you Jeanie !Adam - Collierville, TN Review Date: 6/21/2018
What I like about the eGumball service is that they help me understand online advertising better. Alejandra helped me upload photos and removed a question . 5 Stars well done!
Anonymous - Waseca, MN Review Date: 6/21/2018
Anonymous - Waseca, MN Review Date: 6/21/2018
Thanks for helping me
Jeanie was great. She understood what I was looking for and we had a great conversation about the service! 5/5Adam - Saint Marys, PA Review Date: 6/20/2018
Awesome customer service
It was awesome to work with Heather. I did not know to log into my control panel and she walked me through it step by step. She was very courteous and helpful! It was awesome to have her help meKaren - Tulsa, OK Review Date: 6/20/2018
Great job
Leslie helped me get verified by Apple and Microsoft and she helped me choose keywords for my SEO. I liked that the call went really smoothly and fast.Ben - Huntsville, AL Review Date: 6/20/2018
Good customer service
Really good customer service with Brenda. She is getting all my accounts set up with Google and Microsoft. She made things easy and everything is great so far!Peggy - Orange, TX Review Date: 6/20/2018
Briana is very helpful. She got our system set up on Google , Bing and Apple. She was very sweet , polite and did a good job!
Carole - Kerrville, TX Review Date: 6/20/2018
Carole - Kerrville, TX Review Date: 6/20/2018
Great customer service. Briana helped me verify Apple, Bing and my ten keywords. Everything worked out fine :)
Marybeth - Cincinnati, OH Review Date: 6/20/2018
Marybeth - Cincinnati, OH Review Date: 6/20/2018
Good work
It was good working with Jeanie today. She got me going through the dashboard program and she was very patient.Brian - Regina, SK Review Date: 6/19/2018
It was great to work with Briana . We set up a new account to get our name out there online and to get more visitors. I am a new customer and so far it has been very good. Everyone at eGumball has been very professional.
Karin - Memphis, TN Review Date: 6/19/2018
Karin - Memphis, TN Review Date: 6/19/2018
Exceptional
Alejandra was exceptional! She was able to answer all my questions and formalized and verified all my information online.Andy - Rochester Hills, MI Review Date: 6/19/2018
Excellent call with Alejandra. I am computer Illiterate and she walked me through the entire process. I liked that Alejandra and had a great attitude and was very pleasant on the phone.
Brad - Columbia City, IN Review Date: 6/19/2018
Brad - Columbia City, IN Review Date: 6/19/2018
Robbie is great! He is the only one that is doing what he says he is going to do. He made me feel comfortable working with eGumball and was able to remove a photo on my business page. So far so good! Robbie has been lovely to work with.
Cathy - Philadelphia, PA Review Date: 6/18/2018
Cathy - Philadelphia, PA Review Date: 6/18/2018
I like the organization and attention given to me notwithstanding my busy schedule. I wish it would progress a bit quicker, however, Briana helped me with a myriad of decisions that I had to make for having a web page. I would rate her customer service 5 out of 5 stars.
Roger - Houston, TX Review Date: 6/18/2018
Roger - Houston, TX Review Date: 6/18/2018
Thank you Juan for helping me changes on my ad. You did a great job showing me change my service areas and for making sure things got done.
Jeff - Fort Payne, AL Review Date: 6/18/2018
Jeff - Fort Payne, AL Review Date: 6/18/2018
Thank you Abdul for showing me how to use the dashboard and for being polite and knowledgeable. 5 Stars
Dennis - Centerville, OH Review Date: 6/18/2018
Dennis - Centerville, OH Review Date: 6/18/2018
Thanks Abdul
Abdul got everything set up today and was very helpful in explaining the process. Thank you AbdulAngela - Saint George Island, FL Review Date: 6/18/2018
5 Star Service
Briana was very helpful. She was making sure all information I gave last week was correct. Her service was 5 stars!Karen - Somerset, OH Review Date: 6/18/2018
Larrisa is very good and very helpful. She was able to show me exactly what you do for me and the job you are suppose to be doing. She also helped me get a better package at no extra cost!
Mary - Elizabethtown, NC Review Date: 6/18/2018
Mary - Elizabethtown, NC Review Date: 6/18/2018
Helpful
Everything was great and Jason was helpful. He is a nice guy and he is very professional. He rushed an address change on my business that was needed for my current business and I thought that was helpful.Tony - Pennsville, NJ Review Date: 6/15/2018
Thanks for being patient
I appreciate the time Jose gave me to cover all the stuff that needed to be covered today. Everything is up to date and Jose was helpful.Lanny - New York, NY Review Date: 6/15/2018
Great
Thomas is very good! She showed me a few things and is very professional! He was informative and seems to know what he is doing so that is greatPatrick - Palm Beach, Fl Review Date: 6/15/2018
Briana was very pleasant to work with and is helping me clean up my Google listing.
Connie - New Iberia, LA Review Date: 6/15/2018
Connie - New Iberia, LA Review Date: 6/15/2018
THANK YOU BRIANA
Thank you for fixing my Google Maps marker and for verifying my listing. I appreciate you taking out the incorrect addresses online . Great jobDr. - Albuquerque, NM Review Date: 6/15/2018
Professional Team
Great to work with Briana today. She helped me with keywords and worked with me on Bing and a couple of different search engines. She was absolutely great, professional and patient .Ted - Whitefish, MT Review Date: 6/15/2018
Leslie got us set up with the keywords and some of the pin numbers . She was friendly and made things really easy for me to understand.
Chris - Stayton, OR Review Date: 6/14/2018
Chris - Stayton, OR Review Date: 6/14/2018
Great Google Help
My call with Leslie went great! She is wonderful and she is helping me get our listing corrected on Google.Scott - Olathe, KS Review Date: 6/14/2018
Easy account set up
Really good set up with Leslie. We set up information for my website and for Google maps. Leslie was very friendly, well spoken and overall I had a good experience.Chris - Brownsville, TX Review Date: 6/14/2018
Briana is great to work with
I felt like Briana did a really good job. She always made sure to answer all my questions and was really nice. I would love to work with her again :)Omar - Downey, CA Review Date: 6/14/2018
5 Stars
Melissa was very patient with me. I am not good when it comes to the computer and she was too patient with me. I understood everything she reviewed with me. eGumball makes my money worth while! Thank you eGumball and MelissaRandall - Aurora, IL Review Date: 6/14/2018
Very nice
Melissa was very very nice. She explained the about us section, the services section and all those things on the control panel. She came through to the end and her explanations and patience was there. She did not rush me through it :)Nadira - York, ON Review Date: 6/14/2018
Abdul was excellent to work with and very professional. Thanks to eGumball, I got a call through the internet from Google that made me $700. Thank you eGumball for helping my business.
Steve - Macon, GA Review Date: 6/14/2018
Steve - Macon, GA Review Date: 6/14/2018
Thank you for being patient
I learned so much about how eGumball works thanks to Jeanie. She was real cool about everything and was very patient while I had customers coming in and out of my business.Ben - Asheville, NC Review Date: 6/13/2018
Thank you for helping me
Juan gave me a link to forward to my happy customers to get a Google review. He was absolutely patient and helped me with everythingThomas - Findlay, OH Review Date: 6/13/2018
Very professional
Leslie is very professional, very knowledgeable , easy to talk to and very polite. I really enjoyed the conversation with her. 5 Stars! Great to work with!Brett - Nampa, ID Review Date: 6/13/2018
Good call with Briana . She basically verified all the information to get me all set up. Seems like everyone is friendly at eGumball and is very informative.
Steve - Prescott Valley, AZ Review Date: 6/13/2018
Steve - Prescott Valley, AZ Review Date: 6/13/2018
Happy with Heather's customer service
I am very happy with what Heather did on my account. I would absolutely rate her 5 stars. We straightened up some things on the dashboard and she really explained a lot of things to me. Thank you HeatherJeff - Virginia Beach, VA Review Date: 6/13/2018
Wonderful
Abdul was wonderful! He explained everything on the control panel and showed me how to make changes. He did a very good jobAl - Manalapan, NJ Review Date: 6/13/2018
Brenda was very professional and helped me get the process started on Google. Thank you Brenda
Larry - Columbus, OH Review Date: 6/13/2018
Larry - Columbus, OH Review Date: 6/13/2018
Wonderful customer service. Leslie helped me with everything in our categories .She did her job professionally and she did a good job! Thank you for getting it done quick , efficiently and to the point. You were very friendly and courteous :)
Ryan - Middleton, WI Review Date: 6/12/2018
Ryan - Middleton, WI Review Date: 6/12/2018
Thank you Jeanie
Jeanie was thorough and helpful today. She explained everything and showed me how to fix things . Our call went really well!Erica - Woodbridge, VA Review Date: 6/12/2018
Easy
Excellent customer service. Leslie is really really good at setting up my account. She was just great and I was happy to be able to speak to a human. It is always a big plus to work with an actual human and it makes it easy that she spoke English too!Wiliam - Bath, ME Review Date: 6/12/2018
5 Star Experience
Jeanie is very thorough and she followed up with all the photos and text input. We had a good conversation and I rate her 5 starsEdward - Ringwood, NJ Review Date: 6/12/2018
Great work
Brenda let me know the stages of the process. She verified my business details and set up the verification codes for Apple and Bing. She was absolutely great.Joy - Morris Plains, NJ Review Date: 6/12/2018
Excellent customer service
Briana provided excellent customer service. She went over the information to make sure it was correct and we got the codes for Micro and Google. Briana is straightening up the mess online that has a bunch of different information so I appreciate that. Thank you BrianaMark - Roanoke, VA Review Date: 6/12/2018
Brooke answered all my questions and was very helpful. She was very quick and easy to understand even though I am not in the tech world. Thank you Brooke!
Caroyln - Gunnison, Co Review Date: 6/12/2018
Caroyln - Gunnison, Co Review Date: 6/12/2018
Great! Leslie was able to help me with getting everything set up. She is going to watch Google my business for me. I liked that she was very patient, thank goodness!
Vicki - Odessa, TX Review Date: 6/11/2018
Vicki - Odessa, TX Review Date: 6/11/2018
Thank You
Leslie is trying to get everything working in a business like way. She knew what she was doing and I appreciate it.Lance - Albany, WI Review Date: 6/11/2018
Good Work
Good work. Heather got my duplicate listing removed . I'm happy she got my issue resolved on one phone call. Thanks HeatherWilliam - Okmulgee, OK Review Date: 6/11/2018
Thank You Jessica
I enjoyed talking to Jessica, she was very good to work with. She is very professional and helped me review my keywords and geographical locations.Lisa - Bridgeport, CT Review Date: 6/8/2018
I am signing up my new business with eGumball and Lynne has been so amazing to us! She is so amazing and thorough at explaining everything. She is very quick with her response whether it's by email or phone. She is just helpful!
Anna - Beeville, TX Review Date: 6/8/2018
Anna - Beeville, TX Review Date: 6/8/2018
Wonderful
It was wonderful to work with Melissa. She was very good and she did the whole service with me. She was great! I rate her 10 stars!Jacqueline - Wetumka, OK Review Date: 6/8/2018
eGumball is helpful
I am glad Jeanie knows what she is doing. She took me through the dashboard and walked me through each part and helped me fill in the blanks. She is very good and very helpful.Brian - Salina, KS Review Date: 6/8/2018
Great customer service
Thank you Melissa for great customer service. You did a great job setting me up with my website and showing me how to make edits. You explained everything step by step and made things pretty easy.Rebecca - Cedar Creek, TX Review Date: 6/8/2018
5 Stars
Jeanie went through the whole set up process with us. She helped us go through hours, pictures and keywords. She did a really great job.Kevin - Phoenix, AZ Review Date: 6/8/2018
Good Work
No problems so far. Jonathan got everything taken care of today. He got me the codes for Apple and Bing and took care of it :)Mike - Pueblo, Co Review Date: 6/8/2018
Helpful
Tracey is really good and very friendly. She informed me on how to edit my website and it was helpfulSusan - Vernon Center, MN Review Date: 6/7/2018
5 Stars
I worked with Tracey and she was able to review the service with me. I thought she was very helpful and friendly. Thank youRebecca - Vancouver, BC Review Date: 6/7/2018
So far so good! Briana was excellent. She listened very well and provided her own insight – which I asked for :) 5 Stars
Daniel - Overland Park, KS Review Date: 6/7/2018
Daniel - Overland Park, KS Review Date: 6/7/2018
Melissa went over the entire control panel with me. She explained all the thumb tacks and was very knowledgeable. Thanks for helping
Ivan - Eastlake, OH Review Date: 6/7/2018
Ivan - Eastlake, OH Review Date: 6/7/2018
Thank you
Fantastic. Briana set me up with some keywords and was very friendly and helpful. She gave me all the information I needed today. Thank youJohn - Lakeview, OH Review Date: 6/7/2018
Thank you Thomas for helping us change our marker on our map locations. Google has had our marker wrong for two years and I am happy that Thomas is helping us get it corrected.
Kenisa - Gilbertsville, KY Review Date: 6/6/2018
Kenisa - Gilbertsville, KY Review Date: 6/6/2018
It was good to work with Tracey today. She helped out a lot and was very understanding while I took my time to figure it out. She was very patient with me. Thank you Tracey
Lisa - Deerfield, WI Review Date: 6/6/2018
Lisa - Deerfield, WI Review Date: 6/6/2018
Juan was helpful, patient and kind. He did a good job helping me with keywords and upgrading my program to Silver.
Min - Palm Desert, CA Review Date: 6/6/2018
Min - Palm Desert, CA Review Date: 6/6/2018
Jeanie was extremely helpful. She helped me with everything that I did not understand. She was absolutely patient too!
David - Clinton, MI Review Date: 6/6/2018
David - Clinton, MI Review Date: 6/6/2018
Briana enjoyed talking to me and helping me. She got my business name nailed down and helped me pick my domain name . Thank you Briana for being very patient and explaining things to me.
Josh - Vanderhoof, BC Review Date: 6/6/2018
Josh - Vanderhoof, BC Review Date: 6/6/2018
Everything went beautifully. Thomas went through each process step by step to make sure I understood everything. He was great to work with.
Sharon - Orlando, Fl Review Date: 6/6/2018
Sharon - Orlando, Fl Review Date: 6/6/2018
Thank you Briana for aligning everything up and for being personable. You did your job very well
Paul - Tulsa, OK Review Date: 6/6/2018
Paul - Tulsa, OK Review Date: 6/6/2018
Jeanie was able to help us put the control panel to use and gave me some great ideas! She was very good and very helpful.
Samantha - Pottsville, PA Review Date: 6/6/2018
Samantha - Pottsville, PA Review Date: 6/6/2018
Jeanie was able to help us put the control panel to use and gave me some great ideas! She was very good and very helpful.
Dr. - Pottsville, PA Review Date: 6/6/2018
Dr. - Pottsville, PA Review Date: 6/6/2018
Pretty good customer service from Brenda. She worked things out and was already able to set me up on Apple and Micro Bing maps. Thank you Brenda for all your help
Wayne - Seguin, TX Review Date: 6/6/2018
Wayne - Seguin, TX Review Date: 6/6/2018
Adrian was very helpful and helped me keep the service going. He showed me how this is working and how it could still work in other ways. I appreciate Adrian's help and rate him 10 !
Todd - Fairborn, OH Review Date: 6/6/2018
Todd - Fairborn, OH Review Date: 6/6/2018
Every time I call ,y'all are great! Not only do you have gumballs, you have the easy button too! Larissa did a great job and she helped me quite a bit. Thank you eGumball
Douglas - Winston Salem, NC Review Date: 6/6/2018
Douglas - Winston Salem, NC Review Date: 6/6/2018
Tracey was eloquent, she was clear and her communications were very good! I had called in needing more information about my eGumball account and Tracey was direct and very helpful. I like that she was to the point because I am extremely busy.
David - Thornhill, ON Review Date: 6/6/2018
David - Thornhill, ON Review Date: 6/6/2018
Thank you Juan for having answers to my questions. You did a good job helping me with my review link and you were very efficient. Thanks for taking care of any questions I had.
Jessica - Grand Haven, MI Review Date: 6/4/2018
Jessica - Grand Haven, MI Review Date: 6/4/2018
Top stars
I am looking forward to working on my control panel . Abdul my rep did a great job! He did a lot for me and I'd rate him at the top!Greg - Milton, FL Review Date: 6/4/2018
Thank You Briana
We are good to go! Briana was good and explained everything she was doing on my account. She got my business on Google, Microsoft and Apple today. Thank youMary - Winnepeg, MB Review Date: 6/4/2018
Fantastic
Working with Heather was great. She was very insightful and helped me change some keywords to make sure I show up number one. She was fantastic! Thanks HeatherJohn - Milford, PA Review Date: 6/4/2018
Good customer service
Pretty good customer service from Heather. She upgraded me to the Silver package! She was very polite and understood my advertisement. She is working on getting things straightened out for me. Thank youRick - Bristol, TN Review Date: 6/4/2018
Thanks for the update eGumball
Thomas is very good and helped me change some things around because I don't do the computer. It is good that eGumball calls once in a while because I don't do this computer thing. Thank you!Daniel - Lancaster, VA Review Date: 6/4/2018
Helpful team
Briana followed up with me and the call went very well. She helped me be more visible on the web page and gave me information about getting everything set up. She was very helpful!Clarence - Daytona Beach, Fl Review Date: 6/4/2018
Very clear
We got my Bing and Apple pin numbers set up and Dana was very pleasant and articulate! She was good at explaining everything and made everything very clear.Justin - Wapakoneta, OH Review Date: 6/1/2018
5 Stars
I would Ricardo 5 stars! He really did help me. Ricardo was friendly and professional :) Thank you so muchChrista - Albuquerque, NM Review Date: 6/1/2018
Friendly
Dana was friendly and knew what she was talking about. She very easily helped me get through what I needed to get through and did a good jobJay - Lafayette, LA Review Date: 5/31/2018
Briana was really capable and made everything very easy for me. She was very clear and all I had to do was take down the codes and she did the rest. She did a great job.
Dr. Pelfrey - Amarillo, TX Review Date: 5/31/2018
Dr. Pelfrey - Amarillo, TX Review Date: 5/31/2018
Great
Jason is a very polite , professional representative. He seemed to know what he was doing and solved me issues without any difficulties. All my dealings with you guys have been great.Larry - Henrico, VA Review Date: 5/31/2018
Lesli was awesome and she was able to get me logged in for the first time. She showed me all different kind of things and gave me more of a prime opportunity to show up better online. It was a really really good phone call.
Kristin - Saginaw, MI Review Date: 5/31/2018
Kristin - Saginaw, MI Review Date: 5/31/2018
Very patient
Pleasant experience working with Jeanie. It was my first time logging into my page and she showed me around and was very very patient. I kept loosing internet connection during our call and she was patient the whole time.Grady - Greensboro, NC Review Date: 5/31/2018
Leslie was real good! I didn't know what Ya'll did until I talked to Leslie. She did a real good job and was real helpful.
Charles - Sherman, TX Review Date: 5/31/2018
Charles - Sherman, TX Review Date: 5/31/2018
My phone is ringing!
Tracey is phenomenal. She answered a lot of stuff for me and took her time. She kept asking me questions that I needed to ask myself so it was perfect! Calls from prospective clients have tripled since signing up with eGumball!Steven - Rancho Santa Margarita, CA Review Date: 5/31/2018
Robbie is excellent ! He always answers me quickly and is very helpful via email and over the phone.
Sadi - Huntington Beach, CA Review Date: 5/31/2018
Sadi - Huntington Beach, CA Review Date: 5/31/2018
Thank you Melissa
Melissa walked me through the process of my website and showed me how to add and change things. She was very good, soft spoken and took her time.Michelle - Orange, TX Review Date: 5/30/2018
Very helpful
Lesli was very helpful. I am exciting to learn so much. I didn't realize how many functions I wasn't using. Thank you LesliStephanie - Silver Spring, MD Review Date: 5/30/2018
Jeanie is helpful
Jeanie was willing to help me get this thing done for me! She did things in a timely manner and helped me upload photos.Dave - Gulfport, MS Review Date: 5/30/2018
Good Work
Melissa literally walked me through it step by step. She took me through the website and all the information on my search engine presence.Sheree - Salem, SC Review Date: 5/30/2018
Nice job
I just had an nice conversation with your staff member Dana. She is getting my website up and getting all my phone numbers corrected on my listing. She did a nice job!Darrell - Lima, OH Review Date: 5/30/2018
Thank you Dana
Dana was great! Very patient. She went ahead and made sure that I was connected to Apple and Bing. We are ready to go and she handled me very well as I can have a rough tone sometimes.Gary - Pinole, Ca Review Date: 5/30/2018
Thank You
Thank you for the glorified gumball goodies! Briana gave me some robo calls and was very efficient and to the point. It was a very pleasant phone call :)Kent - Purcellville, VA Review Date: 5/30/2018
Jeanie helped me set up everything on the website. She was very good and and really nice. 5 Stars
Eric - Lebanon, PA Review Date: 5/30/2018
Eric - Lebanon, PA Review Date: 5/30/2018
Briana is great to work with
A couple of our old addresses were showing online from 8 years ago and Briana got it all straightened out! She got our website domain name locked in and was really good!Stephanie - Saskatoon, Sk Review Date: 5/30/2018
I appreciate Jeanie
I was very impressed with Jeanie. She was able to get me online and was very easy to do business with. I appreciate her input and she was a pleasure to work with.John - Brockville, ON Review Date: 5/30/2018
Dana is was so sweet and sooo great! She was able to explain a lot of the questions that I had and she just helped me with a lot of things. Thank you so much Dana
Suzanne - Everett, WA Review Date: 5/30/2018
Suzanne - Everett, WA Review Date: 5/30/2018
Helpful
Really good customer service. Thomas was a lot of help and he did a good job navigating me through the gumball templates.Bill - Qualicum, BC Review Date: 5/25/2018
Thank you Melissa for resolving my concerns with the solicitor calls. You said everything that made me satisfied! Thank you for confirming the activation of my account :)
Nadine - Concord, ON Review Date: 5/25/2018
Nadine - Concord, ON Review Date: 5/25/2018
Wonderful call with Lesli. She made everything very easy to understand with the concierges thing. I appreciate all her help today.
Liz - Troy, MO Review Date: 5/25/2018
Liz - Troy, MO Review Date: 5/25/2018
Excellent
Excellent customer service. Briana helped me with removing old information online that had been previously there. She helped me understand the timeline and did my business verification with 3 search engines. I appreciate that she told me what you are doing for my business.Fredrick - Oxon Hill, MD Review Date: 5/25/2018
Wonderful
Fantastic call with Jonathan. He was wonderful help and got us set up with our Google account.Julie - Belleville, KS Review Date: 5/24/2018
Thank you
Jose is very good and is a very nice person. He helped me out a lot!Erick - Greenville, IL Review Date: 5/24/2018
Great
Very good customer service. Jose helped me log in the set up page and helped me understand the system. He is very good at this.Vipul - Castro Valley, CA Review Date: 5/24/2018
Easy :)
Juan was so easy to understand and he did a great job showing me how the website worked. Now I understand!Allison - Concord, ON Review Date: 5/24/2018
Happy customer
I was very happy with my call with Thomas. He went over the control panel and taught me how it works. He passed along information to make it easier for me. He was friendly and did a good job. I was very happy with the work we did today.Jim - North Field, MN Review Date: 5/24/2018
Thank you
Thank you Alejandra for keeping things exciting and not boring during our call. You were friendly and got straight to the point. Thanks for making it super easy for me.Michelle - Fort Smith, AR Review Date: 5/24/2018
Jason has solutions
Jason was great! He is very very friendly and very attentive and efficient to find a solution for me. He responded to my email right away and I was very appreciative of his service.Luannah - Galiano Island, BC Review Date: 5/24/2018
Fabulous experience
Erika was fabulous! I usually end up in a fight with customer service and she was just great! I called in to cancel and after working with Erika I decided to stay. She showed me how much business the service is bringing me and all the phone calls I am getting. I really highly recommend you work with Erika . She is a great!Kathy - Folsom, PA Review Date: 5/24/2018
Thank you for helping me upgrade my website and for being very good to work with. We got to give Juan a raise!
Batjar - Milwaukee, WI Review Date: 5/24/2018
Batjar - Milwaukee, WI Review Date: 5/24/2018
Thanks for the restart
It was good to work with Robbie. He is a good guy and basically reactivated my account. He is going to get things going for me :)Bert - Princeton, ON Review Date: 5/24/2018
Archie is the best
Juan did a good by transferring me to Archie who was VERY VERY helpful. Archie answered all my questions in a very clear way so I could better understand.Holly - Birmingham, MI Review Date: 5/23/2018
Thanks
It was good to work with Abdul today.He led me through the the set up screen to get me better results. He was very helpful!John - Oklahoma City, OK Review Date: 5/23/2018
Very very helpful
Alex was great! We got all the verification done and she is going to get my website started! She was great and very very helpful. A lot of people don't explain what is going on and I am new to all of this and Alex helped me out pretty good.Jarmar - New Orleans, LA Review Date: 5/23/2018
Thank you Abdul
Abdul is pretty good! He helped me go through my control panel and my keywords. He was really polite and patientCristina - Shelby, NC Review Date: 5/23/2018
Thanks Dana for setting up the process for Apple and Bing. You were really nice and helpful.
Missy - Ponca City, OK Review Date: 5/23/2018
Missy - Ponca City, OK Review Date: 5/23/2018
Thanks for being quick
Really good customer service! What I liked about working with Jose was that he talked really fast. I had to get back to work right away so it all worked out to have someone work fast with me.Roger - Raymond, NE Review Date: 5/23/2018
Excellent
Heather is awesome ! Give her a raise! She helped me with so much and did more than anyone has ever done for me so give her a raise!Rob - Ajax, ON Review Date: 5/23/2018
Jose is a good guy to work with. He did an excellent job helping me sign into my account.
Yoash - Las Vegas, NV Review Date: 5/23/2018
Yoash - Las Vegas, NV Review Date: 5/23/2018
Thanks for the restart
It was good to work with Robbie. He is a good guy and basically reactivated my account. He is going to get things going for me :)Bert - Princeton, ON Review Date: 5/23/2018
Leslie took care of my account
Leslie was really good. She helped me with everything so far! She took care of it all.Jeffery - Brooksville, Fl Review Date: 5/23/2018
Marvelous customer service experience! Jason gets a star today! Thank you Jason
Melissa - Westerville, OH Review Date: 5/23/2018
Melissa - Westerville, OH Review Date: 5/23/2018
Good customer service
I could not see my website and Juan fixed it right away. Thank you Juan for showing me how to post pictures! Good customer servicePaulina - Melville, NY Review Date: 5/23/2018
Thank you Dana
My call with Dana was fabulous! She is working on getting my old address removed which is going to be very very helpful. She also gave me good adviceLouAnne - Kalamazoo, MI Review Date: 5/23/2018
Helpful
Jessica was very helpful and patient. My business was showing as closed and Jessica got with her supervisor and got that taken care of right away. I am very appreciative of that :)Bridget - Silsbee, TX Review Date: 5/23/2018
Briana was good ! She made sure my account was set up right and she helped me verify my business online.
Judith - Douglas, GA Review Date: 5/23/2018
Judith - Douglas, GA Review Date: 5/23/2018
Abdul helped me get into my website and was very helpful and very patient.
Phyllis - Whitesburg, KY Review Date: 5/22/2018
Phyllis - Whitesburg, KY Review Date: 5/22/2018
Good Work
Good, Very Good! Juan was able to help me with everything that I wanted today. Thank you JuanAjadi - Newark, NJ Review Date: 5/22/2018
I was working with Leslie earlier today and she provided me with excellent customer service. I just wanted to give you some feedback :) she did a great job
Katherine - Contonment, Fl Review Date: 5/22/2018
Katherine - Contonment, Fl Review Date: 5/22/2018
Friendly team
Juan is friendly and a down to earth kinda guy. He was good and helped me update some things on my website.Sammy - Denton, TX Review Date: 5/22/2018
Excellent!
Excellent customer service. My call with Alejandra went very well! This is the easiest process I have ever had with a marketing company. I rank them 5 stars!!Ethan - Fayetteville, NC Review Date: 5/22/2018
Excellent
Juan was very good! We had some questions about what the service is doing for us and Juan was excellent. He walked me through step by step and was very detailed.Christina - Oakbrook Terrace, IL Review Date: 5/22/2018
Sweet!
Dana is a real sweet girl! We had a nice conversation and she was very helpful. It couldn't have been any better!Wayne - Ellison Bay, WI Review Date: 5/22/2018
Thank you Jose for quickly responding to all my questions and for helping me update my landing page.
Gerardo - Houston, TX Review Date: 5/22/2018
Gerardo - Houston, TX Review Date: 5/22/2018
Great work
Alejandra is great, she is good people! She gave me the whole set up of everything.Jorge - Oakland, Ca Review Date: 5/22/2018
Thank you Briana
Briana is very helpful and friendly . We had the wrong business information online and she got everything cleared up. Everything went great :)John - Bayou La Batre, LA Review Date: 5/22/2018
Brenda was great and really sweet! She got the post cards for Bing and Google and we also got Apple maps taken care of. She had a very good demeanor and was such a nice caring person to work with.
Samantha - Alexandria, AL Review Date: 5/18/2018
Samantha - Alexandria, AL Review Date: 5/18/2018
Easy
Brenda was able to help me with everything! She was excellent at double checking the codes for the map and everything. Very easy to work withJoe - Indianapolis, IN Review Date: 5/18/2018
So far so good! I thought Leslie was great. She got my information started for my website. She is very good and very patient
Michael - Norcross, GA Review Date: 5/18/2018
Michael - Norcross, GA Review Date: 5/18/2018
Heather was awesome! We went through the entire dashboard and made updates to make the account current. Heather was very attentive to what we did and figured out what works best for us.
Kevin - Nicholasville, KY Review Date: 5/18/2018
Kevin - Nicholasville, KY Review Date: 5/18/2018
Thank you Robbie
Robbie did good and everything worked out today. He got my account straightened out and was very helpful. He took care of a problem I had right away!Frank - Pine Plains, NY Review Date: 5/18/2018
Thank You
Leslie was able to give me information to our website. She verified the Apple accounts and Google. Thank you for being patient with me :)Marleny - Cleveland, OH Review Date: 5/18/2018
Great work
Thank you Dana for being very nice and professional. She did most of the work and made it easy for me. Thank you for being great.David - Great Neck, NY Review Date: 5/18/2018
Thanks Juan for the help
Juan was very good and very straight forward. He helped me understand things I did not understand before the call.Ty - Milton, VT Review Date: 5/18/2018
Leslie is awesome
Leslie verified the information and she is going to take care of a problem that came up online. I am glad she is going to be removing a photo that does not belong to me. Thanks!Fred - Conroe, TX Review Date: 5/17/2018
Thanks for the improvement
Great great great job. Adrian took his time and expanded my areas and zip codes. He helped me improve things.Gordon - Medford, MA Review Date: 5/17/2018
Leslie does very good work
Leslie ran me through the activation so fast! She is very very good!Jose - Naples, Fl Review Date: 5/17/2018
Brooke is a great! Absolutely great! She gave me different things to get more exposure and I'd rate her help 10 out of 10! Who ever is in charge needs to give Brooke $250,000 a year!
Steven - Short Hills, NJ Review Date: 5/17/2018
Steven - Short Hills, NJ Review Date: 5/17/2018
Abdul showed me how to use the desktop control panel and was very helpful. I liked that he explained everything in detail and offered great suggestions. It was a good experience :)
Andy - Groves, TX Review Date: 5/17/2018
Andy - Groves, TX Review Date: 5/17/2018
Helpful
Thank you Juan for switching my phone number so that my customers can text me :) You were really nice and helpful. I'd rate Juan's customer service 6 out of 5Dr. - Davie, FL Review Date: 5/17/2018
Thank you Alex for not getting irritated with me. I had a lot of customers coming in and out and Alex was very patient. Thank you for updating my Bing and Apple and for being very helpful.
Ralena - Dobson, NC Review Date: 5/17/2018
Ralena - Dobson, NC Review Date: 5/17/2018
Right on time
Alejandra was amazing with the initial set up. She was able to get all the old phone numbers and old addresses straightened out. I was not able to work with Alejandra yesterday but she promised me a call back today at 9:30 am and I like that she was right on time this morning.Terry - Destrehan, LA Review Date: 5/17/2018
Leslie is the best!
We were antsy and Leslie took care of a lot of that today. She was really really excellent. She was able to help me set up my ten search words and was very patient with me.Hubert - Lacey, WA Review Date: 5/16/2018
:)
My call experience with Larrisa went really well! She got some pictures changed for me and we looked over some of the ratings and it all went well.Larry - Carolina Beach, NC Review Date: 5/16/2018
Thank you Thank you Thank you
Thank you Juan for taking care of some business for me. You were great , everything was great!Larry - Allentown, PA Review Date: 5/16/2018
Great job
Smooth very smooth! Leslie was very good to work with and very helpful. She verified my account information and made sure everything was done as it should be. Thank you for being thorough and for doing a great job.Matt - Schenectady, NY Review Date: 5/16/2018
Thank you Jose
Thanks Jose for going over everything with me. You did a good job reviewing the dashboard with me and answering all my questions.Andrew - Greensburg, PA Review Date: 5/16/2018
I have always had a great customer service experience with eGumball and have been very happy with you guys. 5 Stars
David - New Castle, IN Review Date: 5/16/2018
David - New Castle, IN Review Date: 5/16/2018
Good walk through of my control panel with Jose today! He explained everything very fluently. 5 stars
Cory - Emerald Isle, NC Review Date: 5/16/2018
Cory - Emerald Isle, NC Review Date: 5/16/2018
Wonderful
Thanks Leslie for calling me and setting up my website. You did a good job making sure I got the proper codes from the different vendors. Great customer service . Wonderful!Shirley - Columbia, SC Review Date: 5/16/2018
Leslie is a very nice person. She was very good at explaining things to me . I am a dummy when it comes to the computer and Leslie explained everything easily to me. Leslie was right about the process being so quick! I instantly got the phone calls from Bing and Apple like she promised. Indeed 5 stars!
Marlene - Easton, MD Review Date: 5/16/2018
Marlene - Easton, MD Review Date: 5/16/2018
Happy customer
I am very happy with customer service. Jose was very helpful and very very nice to me.Geraldine - Dallas, TX Review Date: 5/16/2018
Alex is very nice and was good at explaining everything to me. For any questions I had for her, she was able to answer them all quickly. Great customer service
Marti - Cuyahoga Falls, OH Review Date: 5/16/2018
Marti - Cuyahoga Falls, OH Review Date: 5/16/2018
Super Helpful
Leslie is really really good and gave me really good information. She has a really good personality and helped me with everything!Leonel - Phoenix, AZ Review Date: 5/16/2018
Best customer service from Robbie
I was really impressed with Robbie. He sounds like he is going to do a lot for me. He seemed to understand the predicament that I am in and he came up with solutions for me. Robbie is going to make it happen and I would absolutely rate his customer service 5/5Kribs - Flint, MI Review Date: 5/16/2018
Thanks
Alejandra was able to set me up with my website information and was excellent. She explained it all well to me and was very sweet. She seems to know what she is doing :)Gislaine - Clifton, NJ Review Date: 5/15/2018
Alejandra was nice about the whole process. She was super and was able to help me get everything started . 5 Stars
Adrian - Middlesboro, KY Review Date: 5/15/2018
Adrian - Middlesboro, KY Review Date: 5/15/2018
5 STARS
Thank you Jonathan for setting up my account really quick and making the process really fast. You were on point!Richard - Hampton, NH Review Date: 5/15/2018
Helpful
Jose was very nice , very sweet and willing to help me. He went over everything with me and was very helpful.Leyra - Tampa, FL Review Date: 5/15/2018
Thanks Tracey
Tracey's customer service is perfect! She helped me with everything I asked for! I couldn't find my Google listing on my phone and she was able to take care of it and she was able to show me the listing on my phone. Thank you TraceyRafi - Markham, ON Review Date: 5/15/2018
Great work eGumball
eGumball has excellent customer service. Melissa helped me make changes to my website, menu and gave me her number to call her in case I need to make future changes. She was great and very professional!Everett - Pompano Beach, Fl Review Date: 5/15/2018
Tracey is very understanding and so polite! She renewed our contract and explained all the new features I will be getting. Thank you Tracey
Danilo - Ridgewood, NY Review Date: 5/15/2018
Danilo - Ridgewood, NY Review Date: 5/15/2018
I am reactivated thanks to Heather! She is wonderful and a really nice lady to work with. She explained everything very well to me . She was very very understanding and very helpful.
Cheryl - Summerville, SC Review Date: 5/15/2018
Cheryl - Summerville, SC Review Date: 5/15/2018
Wonderful
I had a wonderful customer service experience with Tony. I had some issues with my passwords prior to owning the business and Tony was able to help me out. Honestly every time I call eGumball I am pretty satisfied with everyone's help.Jason - Jefferson City, MO Review Date: 5/14/2018
Good job
Pretty good call with Jose. He was patient and showed me how to set up keywords , pictures, hours and key contacts. He reviewed everything with me and did a good job.Ricky - Lakeland, Fl Review Date: 5/14/2018
$$ MAKING MONEY $$
eGumball is 100% great!!!! Ever since I signed up with you guys , my business has just been phenomenal. I get a great amount of business from eGumball. Every one of my customers say, "we found you on Google" it's always Google Google Google! Last year on Valentines day we made $7,000 and this year thanks to eGumball we made $22,000!! I don't know what your doing, but keep doing it! We cant thank you enough! I have been in business for over 40 years and this is the best it has ever been in all these years! I appreciate you guys so muchDebbie - Henderson, NV Review Date: 5/11/2018
Great
Melissa taught me how to log in and use the control panel. She was very polite and nice! Everything went great!Paul - Daly City, CA Review Date: 5/11/2018
Thank You
Me gusto mucho la atención que me dio Alejandra. Ella fue muy buena en pedir mi informacion. Gracias por el Apple maps!Veronica - Riverside, CA Review Date: 5/11/2018
Very patient
Heather and I went through the dashboard to set things up today and the call went great! She got me more words and was very patient.Joyce - Bradenton, Fl Review Date: 5/11/2018
Thanks for being helpful
Tracey helped me update my keywords to help bring more visibility and corrected some items for me. I liked that she was very thorough and very patient.Ron - Norfolk, VA Review Date: 5/11/2018
Chris made things easy
Chris helped me get everything started with my listing online. He made things quick and simple which is really good because I don't have a lot of time to spend on the phone. Thank you for being efficient :)Catherine - Shelby Charter, MI Review Date: 5/10/2018
Alejandra is great to work with
Alejandra is really good, friendly, very nice and so helpful! She gave me a lot of information and answered all my questions.Grace - San Angelo, TX Review Date: 5/10/2018
Thank You
Thank you Dana for activated my account smoothly. You were good and thorough :) Thank youBettina - Wichita, KS Review Date: 5/10/2018
Easy
Alejandra helped me set up Apple and Microsoft. I liked that she was good, clear and easy to work with.Sucelys - Hallandale, FL Review Date: 5/10/2018
Fine job
It was very good to work with Brenda. She worked on activating and building my listings. She did a fine job!Cynthia - Owatonna, MN Review Date: 5/10/2018
Dana is the best
Everything went phenomenal with Dana. She went over and beyond what I asked for and you should give her a raise!Josh - Destin, FL Review Date: 5/10/2018
I appreciate Juan's help
I got everything that I needed done today thanks to Juan. He resolved the problem that I was having and I appreciate it. We got it all taken care of.Rick - Saint Joseph, MO Review Date: 5/10/2018
Leslie is wonderful
Thank you Leslie for making sure all my business information is accurate and for giving me proper keywords so people can find us on Google. You were wonderful.Brad - Boardman, OH Review Date: 5/10/2018
Best customer service
Wonderful customer service. Leslie got me all set up with quality control and was very good! She got it all done. I have been in customer service all my life and Leslie was wonderful.Diana - Suprise, AZ Review Date: 5/10/2018
Thanks for the guidance
Everything went good today. Heather was great to work with and she was very understandable. She helped me upload photos to our Google page and also helped me reply to my negative reviews.Edmond - Myrtle Beach, SC Review Date: 5/10/2018
5 star rating
Leslie was able to verify all my information today. She was really friendly and easy to talk to! I rate her 5 starsGene - Vernon, BC Review Date: 5/10/2018
Fabulous
Heather is wonderful. She helped me change our contact email where our leads get sent to and gave me suggestions on how to respond to negative reviews. She did fabulous!Sherri - Parker, CO Review Date: 5/10/2018
Very nice
Melissa is very nice, excellent and great. She did an excellent job helping me with my website today.Maria - Silver Spring, MD Review Date: 5/9/2018
Thanks for making it easy
Jonathan got us going on our google maps listing. I like that he was straight to the point and easy to talk to!Whitney Papley - Palmyra, MO Review Date: 5/9/2018
Great job
Heather is really good! I appreciate her help so much. She is helping me with getting photos posted on my page and she is doing a great job so far.Lorrie - Clackamas, OR Review Date: 5/9/2018
Great experience
Jeanie and Dana her been super helpful! They were both patient with me as I would have to step away from the phone to service a customer, definitely a great experience with your company so far!Jackie - San Antonio, TX Review Date: 5/9/2018
It was a perfect call with Dana today. She helped me with everything. I loved everything about her and she was very helpful. 5 stars
Pang - Farmington Hills, MI Review Date: 5/9/2018
Pang - Farmington Hills, MI Review Date: 5/9/2018
Thank you Jose
Jose fue muy detallista con lo que me ayudo. Su ayudo estubo muy bien y me ayudo formal todo el web page.Robert - Wauchula, FL Review Date: 5/9/2018
Thanks
Leslie helped me create my website and helped me verify the phone numbers for Google, Bing and Apple. Everything was great today and she was very pleasant to work with.Kaveh - Tulsa, OK Review Date: 5/8/2018
Thank you eGumball
Great customer service. Brenda was patient with me while I was running my dental office. I am glad you guys are taking care of what needs to be taken care of because I have no time to do this. Everybody at eGumball has been very gracious and I am very thankful. You guys are doing what we cannot and I appreciate that.Lori - Warrenton, OR Review Date: 5/8/2018
Excellent! Now give Jonathan a raise! He helped me with Apple and Microsoft codes and explained everything to me. He is very good :)
Ly - Bradenton, FL Review Date: 5/8/2018
Ly - Bradenton, FL Review Date: 5/8/2018
Really good customer service
Dana was excellent! She is helping me with the setting up of the whole program and I really liked working with her. Dana's customer service was really good.Peter - Green Village, NJ Review Date: 5/8/2018
Excellent
Leslie is excellent. She is very friendly and helpful. She helped me answer my questions and added more keywords to my account.Darren - Richmond, VA Review Date: 5/8/2018
Thanks for all your help
Lesli was awesome to work with. She was great and was able to explain a few things that I was doing on my account. She got me a phone number and a couple of other things . Thanks LesliRay - Countryside, Il Review Date: 5/8/2018
5 Stars
Leslie got the job done ! She activated my Apple , Bing and account services. Everything went fine and she got me all set up.Jeffrey - Norcross, GA Review Date: 5/7/2018
Easy
Great wonderful call with Thomas. He walked me through the things that I could change and the features of our site. Easy!Charles - Rockdale, TX Review Date: 5/7/2018
Thanks for resolving
Thank you Heather for the great call and for resolving my question today! Thank youTracy - Oklahoma City, OK Review Date: 5/7/2018
Thanks Dana
Dana was actually very easy to talk to and to ask questions to. She was very patient with me and she was able to confirm my business information with Google , Apple and Bing.Eric - Fayetteville, NC Review Date: 5/7/2018
Good job
Dana gained access to my Google my business and set up codes for Apple and Bing. She did a good job on my account.Greg - Greenville, NC Review Date: 5/7/2018
Super bien
Gracias Alejandra por explicando me todo bien. Ahora entiendo el servicio muy perfecto. Le daria un diez! Todo fue super bien.Idalmi - Homestead, FL Review Date: 5/4/2018
Really good service
My experience with Brenda went wonderful, She is really good. She actually set up my accounts for Google, Apple and Bing. I would absolutely rate her 5 stars! She was really good at what she did and was very prompt. I would highly recommend you guys! I appreciate what Brenda did for me today.Tina - Lackawanna, NY Review Date: 5/4/2018
eGumball makes it easy
Leslie was very business like but friendly too! She did what she needed to do on my account and made it very easy for me.Frank - Coatesville, PA Review Date: 5/4/2018
Thank You
Leslie was great and steered me in the right direction. 5 starsKitty - Stuart, FL Review Date: 5/4/2018
Thank you for taking your time
Adrian took his time and was very thorough and polite. He seemed like he really cared about my issues . I really appreciate him helping me today. Definitely 5 starsRyan - Poughkeepsie, NY Review Date: 5/4/2018
Outstanding customer service
Dana was outstanding! She got us all set up with Google, Apple and Bing. I thought she was very organized, very efficient and she just knew how to keep me engaged. Thank you for following up until getting things resolved :)Vince - Olathe, KS Review Date: 5/4/2018
Thank you eGumball
I am getting several out of state mail orders thanks to this service, I'm in Pennsylvania and received two order one from Wisconsin and another from Missouri this is the direction I have been wanting to go for years! 5 StarsRobert - New Castle, PA Review Date: 5/4/2018
Thank you Juan
I just wanted to let you know that Juan was very very helpful and cheerful to help me. I was pleased with his customer service and I liked that he was very patient with me.David - Westminister, CA Review Date: 5/4/2018
Todo fue muy facil
Gracias porque yo hablo en inglés pero mi espanol es la base. Leslie fue perfecta en todo. Ella Hiso todo muy facil and es una muy buena persona y muy atenta.Lisa - Fair Oaks, CA Review Date: 5/4/2018
Amazing!
Amazing customer service rep! Jeanie is a great asset to your company! She took care of everything I needed today. 10 StarsKurt - Norfolk, VA Review Date: 5/3/2018
Melissa did great on my account. We are getting set up online and she helped me get all my information going. She definitely did a good job.
Ronald - Atlanta, TX Review Date: 5/3/2018
Ronald - Atlanta, TX Review Date: 5/3/2018
Smooth call
Alex actually followed through with the codes via email and was very clear . Everything went good and very smooth.Scott - Swansboro, NC Review Date: 5/3/2018
Professional team
Chris is super professional and helped me step by step. He made it all simple in layman's terms so I can understand :)Jennifer - Columbia, SC Review Date: 5/3/2018
Easy call with Leslie
Pretty good call with Leslie today. She helped me out with my business set up online and was really friendly and easy to talk to!Drew - Primghar, IA Review Date: 5/3/2018
Thanks Jonathan
I liked that Jonathan was quick to the point and very nice. The account set up went really well today too :)Jasmine - Tulsa, OK Review Date: 5/3/2018
Jessica is seriously amazing! Thank you Jessica
Jessica really made me feel a lot better about eGumball. Jessica made a number of suggestions and offers and changed my attitude. Thank you for showing me some value! Jessica offered to help and I was surprised, impressed by the way she went over the top with her customer service. She is amazing!Mike - Omaha, NE Review Date: 5/2/2018
Very good customer service
Thomas is very good and very helpful. He walked me through the website and taught me how to do everything! I liked that he showed me what to do and was just accurate , thorough and to the point. Thank you for making it easy.Anthony - Park Ridge, NJ Review Date: 5/2/2018
Customer service is 5 stars!
Jonathan started to get our account set up with Google maps and Google plus. He was very nice, very pleasant and just providing great customer service.Will - Cocoa, FL Review Date: 5/2/2018
Customer service is 5 stars!
Jonathan started to get our account set up with Google maps and Google plus. He was very nice, very pleasant and just providing great customer service.Will - Cocoa, Fl Review Date: 5/2/2018
Customer service is 5 stars!
Jonathan started to get our account set up with Google maps and Google plus. He was very nice, very pleasant and just provided great customer service.Will - Cocoa, Fl Review Date: 5/2/2018
Thank you Melissa
It was good working with Melissa. She was very informative and gave me all the information I needed. Thank you for all your helpSamantha - West Boylston, MA Review Date: 5/2/2018
Making progress
I feel like we are making progress! Juan provided very good customer service and was very helpful. He gave me great ideas on how to improve my presence online.Jimmy - Mineral Wells, Tx Review Date: 5/2/2018
Easy
It was great to work with Leslie today, she was very helpful! We had to figure out some key phrases to hook up to my account and she made things easy.Giovanni - Flushing, NY Review Date: 5/2/2018
Thanks for the website
Heather got me a website with you guys and was very friendly and very helpful. She provided very good customer service.Greg - Westmont, IL Review Date: 5/2/2018
Phenomenal call with Jason. He is a great guy and he got me hooked up with new features. Very helpful!
Jake - Jersey CIty, NJ Review Date: 5/2/2018
Jake - Jersey CIty, NJ Review Date: 5/2/2018
Great
Everything is going great so far! Leslie explained everything really good and confirmed our information on our new website. She did a good job also helping me with the codes for Apple, Google and Microsoft.Jeff - Houston, TX Review Date: 5/1/2018
Helpful
Thank you Louise for helping me with Google 360 and for providing me with information. Louise you were very pleasant and very helpful to work with!Candace - Port Arthur, TX Review Date: 5/1/2018
Enjoyed the service call
Fantastic customer service with Juan! He was very helpful and got us a solution right away. Thank you Juan, I really enjoyed our call.Kat - Medicine Hat, AB Review Date: 5/1/2018
Jason is very patient
I warned Jason I am 82 years old and he was very very helpful and patient. I am a little slow on computer stuff and Jason was very good at explaining things to me. I am looking forward to him serving me in the future again.Ken - Rotterdam, NY Review Date: 5/1/2018
Leslie me ayudo bastante
Leslie me atiendo muy bien hoy. Me ayudo muchisimo a aclarar sobre la information del negocio. Leslie me atendio mucho con el servicio 5/5Jose - Houston, TX Review Date: 5/1/2018
Amazing customer service
Brenda was amazing! Brenda helped me with my account. She was very helpful!Luis - Glen Cove, NY Review Date: 5/1/2018
Outstanding customer service
Larrisa was outstanding! I had a bit of a mess online and she really guided me through it and made a plan. Thank you for all your help Larrisa! You are OUTSTANDING!Dottie - West Chester, PA Review Date: 4/30/2018
Thanks for making it easy
Good work Melissa. Thank you for making it very easy by going step by step with me on the control panel. Thank youRamona - Bend, OR Review Date: 4/30/2018
Nice job eGumball
Thank you Alex for answering every question I had and for updating some things online for me. You did a great job on my account.Rob - Humble, TX Review Date: 4/30/2018
Thanks
Great customer service. Thomas walked me through the dashboard and showed me how to use it. Thank you for getting me familiar with my control panel Thomas :)Courtney - Jasper, GA Review Date: 4/27/2018
EXCELLENT
Good, Perfect , Excellent! Dana was able to update my Bing, Google and Apple and she did a great job. I'd give her a perfect score on everything.Maria - Jamiaca, NY Review Date: 4/27/2018
Heather is pretty professional! She helped me renew my contract and set up my new website. Thank you for all your help
Jian - Moultonborough, NH Review Date: 4/27/2018
Jian - Moultonborough, NH Review Date: 4/27/2018
Good work
Leslie was good! She got me everything I needed today. She made it easy and just had nice customer service.Harold - Staten Island, NY Review Date: 4/27/2018
Great
Dana is really great at everything. I would rate her the highest rating! 5 out of 5 on everything she helped me with.Kevin - Jackson, Tn Review Date: 4/27/2018
Thank you Jose
Jose was helpful and walked me through the back end of my stuff. I liked that he walked me through it all step by step.Toby - Windermere, FL Review Date: 4/27/2018
Thank You Brenda
Brenda helped us set up our ten keywords and was really helpful with our verification codes. Thank you Brenda for the Apple and Bing set up today.Angela - Huntsville, AL Review Date: 4/27/2018
Pretty good service
Pretty good customer service! Dana updated some of my information on my website and she also updated my keywords. She was really nice and made Google , Apple and Microsoft activation very easy.Lorena - Wylie, TX Review Date: 4/27/2018
Brenda is a sweetheart
Brenda seems like she is a sweet heart! I was pleased with everything she told me. She verified my business information and assisted me with getting lined up with Apple. She was such a pleasure to deal with :)Jim - Cedar Hill, TX Review Date: 4/27/2018
Good job
Dana was good to work with. She got the administrative approval to get Apple and Bing for me. Everything turned out good :)Amarjit - Lansdale, PA Review Date: 4/26/2018
Tony fixed all my phone numbers
Thank you Tony for switching our phone number on all platforms today. You did good!Jeremy - Venice, Fl Review Date: 4/26/2018
Thank you Tony
Great call with Tony. He knows a lot of stuff! He was more than willing to help me out today and I like that he uploaded photos up for me and even showed me how to do it.Bobby - Huntsville, AL Review Date: 4/26/2018
Helpful
Thomas helped me set up the website and walked me through the whole control panel. He was really nice and explained everything really well!Tammy - Dimondale, MI Review Date: 4/26/2018
Thank you Larrisa
Larrisa was really really helpful! She was able to reduce my payments and give me more keywords and different territories.Annette - Amityville, NY Review Date: 4/26/2018
5 stars
Brenda was able to get everything activated for me. She is really friendly and pleasant to work with! Absolutely would rate her 5 stars.Dale - Justin, TX Review Date: 4/26/2018
Thanks for your help
I had some issues with my domain and website and Jessica was able to speak to the IT department and get it fixed right away. She helped me so much and she also upgraded me to the silver package! I appreciate Jessica's help :)Jay - Brantford, ON Review Date: 4/26/2018
Jeanie walked me through everything
Jeanie did a great job on my account. The call went perfect and she was able to walk me through the whole process. I liked that she showed me how to post stuff and add information.Joe - Little Canada, MN Review Date: 4/26/2018
The process went really well. Dana updated our listing on Bing ,Apple and Google. She was pleasant and definitely knew what she was talking about!
Rosemarie - Whitney Point, NY Review Date: 4/26/2018
Rosemarie - Whitney Point, NY Review Date: 4/26/2018
Thanks Tony
Thank you Tony for showing me how to get my analytics and for giving me access to the back end of my Google page. You were really helpful! Thank you for my video too!Theresa - Roseburg, OR Review Date: 4/26/2018
Positive experience
Leslie was really great! She was able to put more word codes on my page and had energy and was very positive.Kay - Abilene, TX Review Date: 4/26/2018
Excellent
Victoria did a great job on my account and was a real pleasure to work with. She was very helpful, informative and just did a great deal for me. Excellent!David - Haymarket, VA Review Date: 4/26/2018
Gracias Leslie
Mi llamada fue muy bien, todo me salio bien en Bing y Apple. Leslie hiso todo facil para mi.Jessica - Temple Hills, MD Review Date: 4/25/2018
Lynne is a blessing!
Very good customer service. Lynne has been helping me so much and has been a HUGE blessing to me.Kealei - Powder Springs, GA Review Date: 4/25/2018
Thank you
Perfect ! Chevere! Todo fue muy bien. Alejandra me arreglo la parte de Google y otras paginas de Apple. La llama fue muy bien! Ella me ayudo con todoMercedes - Kissimmee, Fl Review Date: 4/24/2018
Really really helpful
Chris was really helpful! My issue was complicated because I bought a business that had been established for 25 years, and they had different websites, business names and it was a mess. I was not able to get a hold of Google and correct this information but Chris made it happen! He called and was able to get this all cleaned up for me!Christina - Payson, AZ Review Date: 4/24/2018
Good work
Dana is really great to work with and very polite. She did the process of cleaning up my search pages and made sure my questions were answered.Sharon - Anthony, FL Review Date: 4/24/2018
Great
Jonathan is great and very helpful! He helped me set up my second account and got the information that was needed for the set up. Good workBrittany - Dawsonville, Ga Review Date: 4/24/2018
Robbie is the best rep to work with
Robbie was the first person from eGumball that was able to explain things clearly. I am not from your computer world and he Robbie understood that and seemed on top of it! He wouldn't let me get off the phone until I understood the service and that's a good thing!Scott - Glen Clove, NY Review Date: 4/24/2018
Thanks for helping us
So far so good! Jonathan helped activate our account and made sure our google listings would take you to the correct place. Thank you 5 StarsSuzanne - Hillsboro, TX Review Date: 4/24/2018
Thank You Jose
Everything was perfect. Jose helped me through the website control panel and showed me how to use it. He was very helpful.Olga - East Brunswick, NJ Review Date: 4/23/2018
Excellent
Thomas was excellent to work with. He was to the point and helped me with everything that I needed today.Luis - Garfield, NJ Review Date: 4/23/2018
Heather resolves!
It was good to work with Heather. We got pretty much everything resolved. Thank you for helping me resolve the problem Heather :)Ryan - Tampa, FL Review Date: 4/23/2018
Thanks for the clean up
Dana is going to clean up our listings on various directories like Google, Bing and Apple. She was very pleasant and seemed to know what she was talking about. Thank you DanaJohn - Limerick, PA Review Date: 4/23/2018
Super helpful
Working with Heather today was really good! She showed me all the keywords and gave me important information and advice on my website.Russell - Meridian, SK Review Date: 4/23/2018
Great great work!
I appreciate Tony , he was great! He showed me how to get into all of this and was very polite and patient.Rita - Poplar Bluff, MO Review Date: 4/23/2018
Thanks for fixing my account
It was very nice to work with Jessica! She said she is going to fix my problem and made everything very easy for me.Pat - Calgary, AB Review Date: 4/23/2018
Very good
Very good customer service. Alex finished verifying my account company information. She was very nice to deal with and answered every one of my questions that I had.Louis - Holbrook, NY Review Date: 4/23/2018
Good work
Thomas was great and fantastic! He took me through the steps of my account and showed me how to look at my information. Everything went good.Wallace - Hampton, NH Review Date: 4/23/2018
Good customer service
Very good customer service. Dana got me hooked up with the Apple set up and with Bing and Google. She also associated me with the previous location which I thought was awesome!Gary - West Monroe, LA Review Date: 4/23/2018
Great call with Jonathan! He made the process super quick and got me with Apple maps and Bing. He was awesome
Jeannie - Albany, GA Review Date: 4/20/2018
Jeannie - Albany, GA Review Date: 4/20/2018
Great to work with Jessica
It was really really great to work with Jessica. She gave me my username and password ,her email and extension to call her. Thank you for giving me access to my control panel .Natalia - Houston, Tx Review Date: 4/20/2018
HELPFUL
I just want to tell you that Abdul has great ideas! I enjoyed working with him, he had a lot to offer. Abdul is a good guy and I appreciate working with him today. Thank you for being very helpfulAlvin - Indian River, MI Review Date: 4/20/2018
Heather is the best
Thank you Heather for getting me up and running and for getting our menu updated with pricing. You did great working with two dinosaurs on the computer.Bob - Annapolis, MD Review Date: 4/20/2018
Alex is very helpful
Alex is very helpful! She resolved my issues with Google codes and was also very helpful with my Facebook page.Jack - Columbia, IL Review Date: 4/20/2018
BEST REPRESENTATIVE
Alejandra saved our business relationship! I am highly satisfied with her customer service. She is absolutely stunning, professional and patient ! She is everything I could ever ask for in a customer service representative.Max - Gladstone, MO Review Date: 4/20/2018
Thank you Dana
Dana got everything taken care of on my account. She was very quick , thorough and was able to answer all my questions.Barry - Cudworth, SK Review Date: 4/20/2018
Thank You
You could tell that Tony is a really caring person. He is super friendly and was able to give me all the information I needed. Thank you TonyEdward - Gloucester CIty, NJ Review Date: 4/20/2018
So far so good!
Chris got me all set up with Apple and Microsoft. He made everything extremely easy and smooth. I am impressed so far!Charles - Pound Ridge, NY Review Date: 4/20/2018
Superior Service
I was dealing with Lesli about an issue concerning telephone listings with our company involving Google and other companies like them. She did resolve my issue hopefully and it was a pleasure dealing with her. I would give her 5++ stars for her superior service with your company. I am thrilled with the results that I have received from your company. Thank you and Lesli so much for getting us all the leads. –Douglas PfaffDouglas - Winston Salem, NC Review Date: 4/20/2018
Gracias
Todo salio perfecto! Jose me ayudo con haciendo mi pagina. Todo salio perfecto y era muy agradedioJose - Allentown, P: Review Date: 4/20/2018
Wonderful
Tracey is wonderful and very helpful! She was able to help me update my account and provide me with my listing information and help answer all my questions.Tina - Munster, IN Review Date: 4/20/2018
Insightful
Everything about Tony's customer service is professional! I am happy that he will be providing me with monthly stats and insights.Barbara - Golden, BC Review Date: 4/20/2018
Helpful
Tony is really good, really pleasant to work with and I would rate him top ranks! He told me everything that's on my account and it was helpful.Chao - Portland, OR Review Date: 4/19/2018
Thank you Leslie
It was good to work with Leslie as she is super helpful! She made it really easy to understand why she was was doing what she was doing! 5/5Sydney - Hot Springs, AR Review Date: 4/19/2018
Very good!
Jonathan is very good! He helped me with setting up all the little things on my account. I only thought I would get Google , but Jonathan gave me and Apple and a Microsoft listing too! Thank youRocky - Memphis, TN Review Date: 4/19/2018
5 stars
Alex took the time to explain everything I needed to know. She helped me with adjusting the map location and the starting of my website . I would absolutely rate her 5 out of 5Phyllis - Stoutsville, MO Review Date: 4/19/2018
Great work
Lesli got me set up for a new account for my new store to do a promotion. She was very friendly and helpful. I thought the process went great.Brittany - Dahlonega, GA Review Date: 4/19/2018
Jeanie is a good listener
Jeanie got me all setup on my control panel. I liked that she was good at listening and not just talking the entire time. She heard my needs and concerns and was very responsive.Susan - South Portland, ME Review Date: 4/18/2018
Happy customer
Jessica was the only one that was able to help me with my account. She fixed an issue in 3 seconds while she was on the phone with me and did a great job. I am very happy with Jessica's customer service.Madeline - Dania, FL Review Date: 4/18/2018
I appreciate Tracey!
Tracey is professional , kind and got down to the consumers issues! She went through my problem and worked through it. I appreciate her!Pat - Wichita, KS Review Date: 4/18/2018
Great service
Leslie got my proper address online and was friendly and super nice! Thank you for the great quality control.Amir - Lancaster, MO Review Date: 4/18/2018
Thanks Jason
Jason was very polite, very professional and helped me update my file with the correct address and top ten list keywordsJohn - Hales Corners, WI Review Date: 4/18/2018
Thank you
Leslie gave me my website log in and was very helpful. Everything I asked her to do ,she made it happen so fast. Thank you Lesli!Nelson - Bronx, NY Review Date: 4/17/2018
Sweet customer service rep
Lesli is a really sweet nice girl to work with. She helped me with a minor issue and was just very helpful.Tim - Roanoke, VA Review Date: 4/17/2018
Excellent
Lesli showed me everything eGumball is doing for me and was excellent. I like that she was quick with everything.Joe - Aitkin, MN Review Date: 4/17/2018
Great job
We are new to eGumball and Jose helped us run through the control panel. He knew what he was doing and did a great job guiding us.Jill - Freeport, ME Review Date: 4/17/2018
Thank you Ricardo
Ricardo is good! I rate him 20 stars! He was able to help me and get me access to my responses and reviews.Hai - Arlington, TX Review Date: 4/17/2018
Very helpful
Heather was very helpful ! I was happy with her service and she did what she needed to do to move our account forward. Thank you for the website help.Cindy - Corona, CA Review Date: 4/16/2018
Everything is good
I was very pleased with Tony's customer service. He was knowledgeable, polite , was able to get my address consistent and change my phone number.Jane - Culver City, CA Review Date: 4/16/2018
Melissa took her time to work with me. She was very good, friendly and professional.
Isaac - Hiram, GA Review Date: 4/13/2018
Isaac - Hiram, GA Review Date: 4/13/2018
Thank you
Thank you Abdul for being very helpful, giving me good information and thank you for answering all my questions.Linh - Torrington, CT Review Date: 4/13/2018
Above and beyond
Heather's customer service is perfect ! She assisted me so well and even provided me with extra information. I rate her 6 out of 5 stars!Chelsea - Las Vegas, NV Review Date: 4/13/2018
Excellent
Fantastic customer service. Lesli was very understanding and compassionate about helping me. She helped me gain more recognition by our customers. Excellent service!Tim - Tulsa, OK Review Date: 4/13/2018
Thank you for all your help
Heather did a good job! She was so nice and explained how things work.Boris - La Jolla, CA Review Date: 4/13/2018
My call with Brenda went really well! She was knowledgeable , pleasant and efficient . It was a good call!
Frank - Sebastian, Fl Review Date: 4/13/2018
Frank - Sebastian, Fl Review Date: 4/13/2018
Thank you Thomas
Everything went really good with Thomas today. He helped me log onto my site and showed me how everything worked. He was very personable and was great to work with.Chelsey - Yankton, SD Review Date: 4/12/2018
Good people
Victoria set up my entire campaign today. She is really helpful and everyone at eGumball are good people !Sadettin - Huntington Beach, CA Review Date: 4/12/2018
Thomas is the best!
Thomas was able to help me find us on Google maps , so that is perfect, that was my main goal! Additionally, he was so patient with me today since I logged myself out three times.Shawn - Rochester, NH Review Date: 4/12/2018
Thank you
Great service. Everything was explained in detail. Lesli took the time to make sure I was satisfied. Thank you, Ida from Flowers just becauseIda - Kleinburg, ON Review Date: 4/11/2018
Thank you Robbie
I liked working with Robbie. He worked on my adwords and today he cleaned up negative information that I did not want online. Thank you Robbie for caring about my business.Michael - Baton Rouge, LA Review Date: 4/11/2018
Jason has gotten a 5 rating from me. He has shared the information I have requested and offered to help me and walk me through this process. Thank you Jason
Stasey - Garland, TX Review Date: 4/11/2018
Stasey - Garland, TX Review Date: 4/11/2018
THANK YOU
Absolutely, Abdul was terrific! He was really helpful and informative. 5 out of 5 stars.Thanks and I look forward to working with you guys!Jeffrey - Greenville, SC Review Date: 4/11/2018
Great customer service
Melissa walked me through the activation and was very patient with me while I was having a hard time with my computer. Thank you for being great.Joan - Cascade, MT Review Date: 4/11/2018
Heather is very helpful
Heather was great and answered so many questions for me. Heather told me what I needed to do and took care of me when I told her my daughter passed away 6 months ago. She really helped me with everything today.Susan - Hershey, PA Review Date: 4/11/2018
Melissa is very good and very helpful! She walked me through setting up my page and was very nice and polite. She was sweet enough to stay on hold while I took care of my customers.
Diana - Nederland, TX Review Date: 4/11/2018
Diana - Nederland, TX Review Date: 4/11/2018
Pleased with customer service
I am very pleased that Alejandra verified my business with three different sources. She also helped me with description of the listing and gave me some great background info!Richard - Raleigh, NC Review Date: 4/10/2018
Thanks
Jose is great, polite and verified all my information. Thank you Jose for giving me all the information I needed and for doing a great job on my account.Alejandro - Atlanta, GA Review Date: 4/10/2018
Verification was easy
Alex was fantastic! She went through and fixed all of our Google listings today. She made corrections and verified everything! Thank you AlexLauren - Milford, MI Review Date: 4/10/2018
Very helpful
Thomas helped me and introduced me to the dashboard. He was very informative .Frantz - Horsham, PA Review Date: 4/10/2018
I appreciate Adrian
Adrian is polite and helpful. He did good work and was able to do what ever he could on my account. That was appreciated !Jason - Wetaskiwin, AB Review Date: 4/10/2018
Thanks for being helpful
Abdul explained the whole eGumball page to me. He was really good and well informed! He knew what he was talking about and was able to really help me.Conrad - East Rutherford, NJ Review Date: 4/10/2018
Easy
It was very good to work with Alejandra. She was able to help me setup the information so it can transfer to Apple, Google and Microsoft. She made it easy!Wilma - Louisville, KY Review Date: 4/10/2018
5 Stars
It was great to work with Louise today. She helped me all around my account portal and did a great job . 5 starsMarianne - Cincinnati, OH Review Date: 4/10/2018
Helpful
Victoria is more than helpful and patient! We completely went through the control panel today and got everything ironed out!Scott - Fort Lauderdale, FL Review Date: 4/10/2018
Great job
Jose was able to show me how to get into my information page. He went over all the details on how to set up each segment and how to add information to each segment. Jose did a great job!Bud - Fairborn, OH Review Date: 4/9/2018
Thanks for the easy walk through
Thomas is helpful, very nice and assisted me well! Thomas navigated me through the website and showed me how to track information.Virginia - Coffeyville, KS Review Date: 4/9/2018
Muchas Gracias Leslie
Mejor llamada. Leslie hiso lo impossible y me llevo de la mano , punto por punto para quitar me toda las dudas.Carlos - Houston, TX Review Date: 4/6/2018
Awesome
Alejandra is awesome! She was setting up our information and secured a domain name for us. She was friendly and I liked that when I asked her to be quick, she was super quick.John - Oceanside, NY Review Date: 4/6/2018
Good Work
Abdul was able to walk me through the back end and help me change and add information. Thank you Abdul for explaining everything!Anu - Brookline, MA Review Date: 4/6/2018
:)
Adrian explained everything to me! He lead me through the service and dashboard very patiently. The call went wonderfully and he was very pleasant to work with. It's obvious Adrian knows what he is doing! :)Claudia - North Little Rock, AR Review Date: 4/6/2018
Simple and Easy :)
Awesome customer service! Lesli basically walked me through the last form and told me exactly what I needed to do. Thank you for being straight forward and simple.Roberts - Boca Raton, Fl Review Date: 4/6/2018
Professional
Brenda was professional and did a good job! She set up my account and helped organize Google for me. It was a good experience.Chris - Norton, VA Review Date: 4/6/2018
Amazing job
Victoria is amazing! I am so so happy that she activated my website and it is already showing online.Jose - Rosewell, NM Review Date: 4/6/2018
Great
Larrisa is very helpful and got everything taken care of before getting off the phone with me. Everything was good! Thank youTaylor - Abilene, TX Review Date: 4/6/2018
Nice job
Adrian is a good guy. He is very nice and does not give up! Thank you Adrian for putting up with me :)Addie - New Port Richey, FL Review Date: 4/6/2018
Lesli is helpful
I was finally able to do what I needed to do! Lesli helped me work through the service and gave me plenty of time to talk .Bill - Houston, TX Review Date: 4/6/2018
Very good customer service
Christa is very good and very helpful! She showed me how to set up photos on my website and she cleared up a wrong phone number for me.Greg - Omaha, NE Review Date: 4/6/2018
Thank you
Very nice call with Alejandra. She explained everything and walked me through the next steps. I liked that she was patient :)Tom - Naples, Fl Review Date: 4/5/2018
Very good
Heather was very good, very helpful and we had a very pleasant conversation yesterday. We got a lot accomplished !Veronica - Lakewood, CO Review Date: 4/5/2018
Wonderful
Leslie is wonderful and great! She went right through the thing and found an error on my phone number. Definitely a 5 out of 5!John - Cobalt, CT Review Date: 4/5/2018
Helpful
It was great working with Alejandra! This is the first time we were able to accomplish things and everything on our account is getting handled! She was very helpful!Carrie - Canton, GA Review Date: 4/5/2018
Happy Camper
Lesli straightened everything right out. She had figure things through Google and I am really happy. She did a great jobTom - Southfield, MI Review Date: 4/5/2018
Alex knows what she is doing!
Alex implemented the codes with Bing and Google. She was able to change my old address and we had a good phone call. She was patient and knows her job very well!Cynthia - Durham, NC Review Date: 4/5/2018
Wonderful customer service
My call with Tony was more than expected! He was awesome and it was awesome that he prayed with me on the phone. I really needed that today. Tony is a wonderful asset to your company. Thank you so much!Ernest - Morrilton, AR Review Date: 4/5/2018
Thank you Lesli
Everything was fantastic today. Lesli helped me create a separate account and was really nice and really helpful! Thank you for answering all my questions Lesli!Justine - Lansdale, PA Review Date: 4/5/2018
Quick Response
What I like about the eGumball service is the quick response, the knowledge and the willingness to help. Leslie helped me how to work Google maps so what we want to state and the photos we want to show are up to date. Definitely 5 out of 5 Absolutely!Rafael - Miami, Fl Review Date: 4/5/2018
Thanks for the easy set up
Thank you Alex for coordinating the setup and website and for helping us get our domain.Leni - Cortland, OH Review Date: 4/5/2018
Great customer service
Absolutely great customer service. I am very very happy! Jeanie helped me with my portal, keywords, cities displayed and helped me upload photos.Joe - Melbourne, FL Review Date: 4/5/2018
Gracias Gracias Gracias
El servicio fue perfecto. Alejandra me ayudo en todo! Aprendi mucho de Google y Alejandra me supo guillar en todo el servicio. GraciasAngel - Sunnyside, NY Review Date: 4/5/2018
Issues resolved :)
Melissa solved my problems! She is excellent and the only one that has been able to resolve my issues. Thank you so much Melissa!Dennis - Medicine Hat, AB Review Date: 4/5/2018
Great work Brenda
Brenda did a great job! She was looking to clear up my information on the search engine plan and she made sure it was all correct. Thank you for qualifying my business on Google , Apple and Microsoft.Irvin - Denver, PA Review Date: 4/5/2018
Melissa is knowledgeable , very understanding and patient. She did very well on my account today. Thank you
Terry - Pooler, GA Review Date: 4/5/2018
Terry - Pooler, GA Review Date: 4/5/2018
Great job
My call with Chris went great. He got my Apple and Bing codes done and Chris will be working with me to set up my website . I liked that he explained everything very well and I like that he was open to any question that I had. Good job!Lisa - Norton, VA Review Date: 4/4/2018
Very nice work
Alejandra ,thank you for attaching me to Google, Apple and Micro . You were very nice and polite :)Robin - Johnston, RI Review Date: 4/4/2018
Feeling good about this
Thank you William for explaining things and for being very helpful. I believe I finally understand exactly what the process is going to be and that makes me feel good.Nancy - Mount Kisco, NY Review Date: 4/4/2018
Services are great
Leslie is friendly! She updated and confirmed my location and name for the enhanced services.Hans - Kokomo, IN Review Date: 4/4/2018
Robbie is a great rep to work with
Robbie was very helpful. He emailed and addressed my concerns. I definitely can say Robbie has been very diligent and patient with me on my account. Thank you RobbieCelestino - Lopez, MA Review Date: 4/4/2018
Thank you so much Adrian
Adrian is a trained professional! He followed a logical path to conclusion and resolved everything. I was going to quit, and Adrian saved the account. Good work !Randy - Inver Grove Heights, MN Review Date: 4/4/2018
Outstanding!
Larissa is an outstanding customer service agent. I rate her 55555555! Great workMichael - Deer Park, NY Review Date: 4/4/2018
Thank you Tony!
It was very good to work with Tony. He was very thorough, helpful and respectful. Thank you Tony!Greg - Madison, IN Review Date: 4/4/2018
Pleased
Fabulous customer service ! Lesli was very helpful and solved all my problems! I was very pleased!Bernice - Calgary, AB Review Date: 4/3/2018
Thank you for being helpful
Heather is great and very very helpful! She had a supervisor help me and she also went over the entire account with me. Thank you Heather.Al - Dickson, TN Review Date: 4/3/2018
Alex is very helpful
Alex is very helpful! She resolved my issues with Google codes and was also very helpful with my Facebook page.Jack - Columbia, IL Review Date: 4/2/2018
Nice Reps
It is really good to have a person that can guide you through the whole system. Thomas my rep was really really good and really helpful! Thank you for guiding me step by step.Patricia - Fort Myers, Fl Review Date: 4/2/2018
Tony is helpful
Tony was helpful . He took care of all my problems today and explained the service and resolution to where I could understand. 5/5Johnny - Pasadena, TX Review Date: 4/2/2018
Very good job!
Jose took his time and went through the entire control panel with me. I fired up my computer and he went through it all line by line. I learned how this works best and he answered the majority of my questions. Jose did very well!Raeanne - Melfort, SK Review Date: 4/2/2018
Thank you Heather!
I have been having issues with my internet placement outside of my local area and Heather helped me adjust my keywords and serving areas. She really went out of her way to help !Alex - Rosebud, MO Review Date: 4/2/2018
Thanks for the quick change
Jeanie explained the control panel and showed me how to log on and change things. She went above and beyond and changed a keyword for me right away.Jordan - Colorado Springs, CO Review Date: 4/2/2018
Fantastic
William is fantastic, very thorough, professional and personable! eGumball has fantastic customer service !Jeffrey - Tonawanda, NY Review Date: 3/30/2018
Excellent service
Jason helped me update keywords, access the dashboard and Google. I would say he gave excellent service.Rose - Bryson City, NC Review Date: 3/30/2018
Very good customer service
Juan is very good and very very helpful. He resolved all my issues and cleared everything up. 5 stars!Terry - Findlay, OH Review Date: 3/30/2018
Friendly team
Brenda is friendly, easy to talk to and verified me on Google, Bing and Apple. I like that she was knowledgeable with my set up ! Thank you!Winger - Saugus, MA Review Date: 3/30/2018
5 Stars for Robbie's great customer service
Robbie was very thorough. Whenever I needed help from eGumball, I received it. Robbie was very understanding when I needed to stop service for a few months due to economic strive. I would rate 5 stars.Lynelle - Goodyear, AZ Review Date: 3/30/2018
Happy with customer service
I am very happy with eGumball's customer service. Jeanie has attention to detail and good customer relations. She straightened out a lot of things and was very helpful. Thank you Jeanie for moving things forward.Joe - Berlin, NJ Review Date: 3/29/2018
Robbie is the best!
I am very happy all of a sudden after working with Robbie. He looked at a lot of things and reviewed results with me. When you are 72 years old and not familiar with the computer it can be difficult to see the things online. Robbie saw what needed to be done and got things organized immediately. I am not a computer oriented person and Robbie understood what I was saying. His honesty impressed me!Bart - Haubstadt, IN Review Date: 3/29/2018
Great customer service
Lesli is awesome , courteous and very professional! She nicely convinced me to stay with eGumball and I couldn't have asked for better customer service.Tom - Glen Ellyn, IL Review Date: 3/29/2018
Thank you for everything!
Everything on my activation call with Leslie went well. If I had 1 through 10 she would be rated a 10! Excellent! Thank you for verifying everything for me .Joseph - Osprey, FL Review Date: 3/29/2018
Website looking fresh
It was awesome to work with Jessica. She was very informative and flipped a few things on my website. Thank you Jessica for freshening things up.Mr. Gibson - Buford, GA Review Date: 3/29/2018
Great customer service
What I like about eGumball is that they are helping direct people to our web-site, getting our information correct on the internet. The customer service rep Abdul guided me thru the dashboard today. He showed me each section and explained what can be done and what he was going to do. He was very patient with me. Thank youDan - Liberty Twp, OH Review Date: 3/28/2018
Gracias
Estuvo bien el servicio de Tony. El me ayudo con mucho informacion y ba a condicionar mi pagina . El es accesible y collaborador.Julio - Coram, NY Review Date: 3/28/2018
Leslie is a problem solver
I think my call with Leslie went really well! She was very patient with me. I had a lot of problems , and Leslie handled it well! We got most of them resolved todayAlan - Council Bluffs, IA Review Date: 3/28/2018
Great job
Larrisa is great! She showed me how to get on the site and was very friendly and helpful.Stephanie - Rockaway, NJ Review Date: 3/28/2018
Excellent
Excellent customer service. Jeanie showed me the back end of the site and how I can manipulate it.Frank - Melbourne, Fl Review Date: 3/28/2018
Perfect call
Everything went great . I wouldn't change anything on the call, Jason handled everything perfectly.Dave - Chicopee, MA Review Date: 3/28/2018
Very helpful
Brenda is very helpful and patient. She helped me with a statement line for my Google account and verified my information.Julie - Dubuque, IA Review Date: 3/28/2018
Helpful
Very good phone call with Chris! He was very helpful, kind and thorough. He connected well with me and provided wonderful customer service.Mack - Mount Pleasant, SC Review Date: 3/27/2018
Thank you
Leslie verified phone numbers for Microsoft, Google and Apple and was very friendly. She made sure she accomplished everything that needed to be taken care of today. Thank youTerry - Cordova, TN Review Date: 3/27/2018
Great job
Thank you Leslie for starting the process of getting my accounts set up for the search engines. You were great and patient!David - Round Rock, TX Review Date: 3/27/2018
So far so good
Alejandra was very helpful with everything on my account today. We are setting up the initial stages of my account and everything is great.Randi - Mastic Beach, NY Review Date: 3/27/2018
Thomas is great to work with
Thomas made sure I understood everything on the website. It is nice to know that if I need any help, Thomas is one call, one email away.Presley - Riviera Beach, FL Review Date: 3/27/2018
Gracias Leidi
Leidi me atendio con mi problema. Ella fue muy paciente y atenta con migo. A las cosas buenas, hay que decirlo a todos.Jessika - Kissimmee, FL Review Date: 3/27/2018
Good Work
Jason was very nice! We discussed what was going on with my project with you all and what changes needed to be made. He did a great job sending me an email with updates and it all went well.Josh - Arlington, TX Review Date: 3/27/2018
Thank You Jason
Everything went well :) Jason helped me make changes to improve my listings. Thanks Jason for all your help!Raymond - Brooklyn, NY Review Date: 3/27/2018
Good good !
Heather goes above and beyond! She is very good and very attentive. She comes up with great ideas that I could not think of. 5 Stars!Stacy - Lakeville, MN Review Date: 3/27/2018
Perfect
Absolutely perfect ! 5 stars all the way! Thomas helped me with the concierge platform and helped me finalize my Google listings.James - Cleveland, GA Review Date: 3/27/2018
THANK YOU CHRIS!
Thank you Chris for everything today. I liked that you called me back in ten minutes as promised. You followed through right away and I appreciate itAndrew - Boca Raton, FL Review Date: 3/26/2018
Glad I signed up
Chris is awesome! He was very patient and explained to me how everything worked. I am glad I signed up with you guys!Oscar - Davie, Fl Review Date: 3/26/2018
Customer service is friendly
Kaela was able to show me how to use the portal and was so friendly. Thank you Kaela !Tiffany - Las Vegas, NV Review Date: 3/26/2018
Tony is awesome!
Tony pretty much helped me with everything! I had something wrong with my address ,and Tony was able to review the pages with me that showed that corrections had been made. I had really good service from Tony, he is awesome!Maria - Oklahoma City, OK Review Date: 3/26/2018
Thank you for being great Melissa
Melissa got me into all the right places and showed me how to use the site. She was very helpful and her voice made me feel like she was very understanding and empathetic of the things that I did not know. 5 StarsPledger - Henderson, NV Review Date: 3/26/2018
Happy customer
Absolutely great customer service from Chris. He was informative and got everything clarified for me! I am happy!Ralph - Aurora, Co Review Date: 3/26/2018
Thank you Thank you
Jason was very patient with me. We have been having some issues with trying to update my account and Jason got me updated to new features. Jason is great and so personable!Judy - Denham Springs, LA Review Date: 3/23/2018
Thank you Lesli
Lesli is helpful, friendly and personable . She really is great and did a good job helping me go over a whole bunch of things ! Thank youJennifer - Yorktown, VA Review Date: 3/23/2018
VERY VERY GOOD
eGumball has done really good for our business. You guys actually did everything you said you were going to do! eGumball provided results as promised! I have enjoyed the service and I am happy that eGumball has fulfilled all obligations! The eGumball service has been worth every single penny. VERY VERY GOOD !Brent - Buffalo, NY Review Date: 3/23/2018
Jose is helpful
Jose is a very nice customer service rep. I am not a computer person and he was so patient with me. It took me a couple of tries to find your log in page and Jose was super patient the entire time. He did a great job walking me through the entire control panel.Brian - Orland Park, IL Review Date: 3/23/2018
Melissa is very helpful!
Melissa was very knowledgeable, friendly and helped me log into my control panel for the first time. Our call went great and she was very helpful!Julie - Crowley, LA Review Date: 3/23/2018
Easy quick activation
My call with Alex went very well, very quick and very painless! 5 Stars for customer service!Michele - Nacogdoches, TX Review Date: 3/23/2018
Activation process was easy
Thank you Leslie for hooking me up with the automated phone calls and getting them squared away. You were clear and patient :)Lynda - Harrisburg, PA Review Date: 3/23/2018
Thank you for helping us
Brenda was very good, very professional and helped me activate our Google address on Google, Bing and Apple. Thank you so much for helping us.Darryl - Lawrenceburg, IN Review Date: 3/23/2018
Upgrade
Brenda got everything set up and made sure all my information was correct. I was upgraded from Silver to Gold and we got things going on Apple, Bing and Google.Jason - Jacksonville, FL Review Date: 3/23/2018
Awesome
Tony was great and awesome. He activated my account and sent all the listing requests to me. He called me a couple of times and everything is good now!Cesar - Freehold, NJ Review Date: 3/22/2018
William is the best rep to work with
I just want to say that William is excellent. He is good at what he does and is exemplary. He made sure to reach out after I was having difficulty getting in touch with your company. William is so good about getting back to all my emails and has been working with me every step of the way.Jim - Prescott, AZ Review Date: 3/22/2018
Fantastic customer service
Leslie was fantastic! She was able to get the ball moving on Google, Apple and Microsoft. Thanks for helping me with the right steps Leslie.Bob - Mukwonago, WI Review Date: 3/22/2018
Heather is my go to person!
Heather pretty much answered all my questions. She did the Google my business with me and also did citations for my business. I really like that she never said "I don't know". Heather truly gave me the confidence that I was dealing with the right person.Paul - Easton, PA Review Date: 3/22/2018
10 Stars!
I easily rate Chris's customer service a 10! He got everything done that needed to be taken care of today. Chris is great and well spoken too!Bonnie - Quinlan, TX Review Date: 3/22/2018
Clear process
Very good customer service. Alejandra set up the next process of my Google, Apple and Microsoft verification. She did a good job being very attentive and making sure we went through everything very well.Josh - Denver, CO Review Date: 3/22/2018
Thanks for all your help
I had a very good call with Alejandra. She was very helpful and set up ten keywords so people can search us on Google. Thank you so muchSusie - Seminole, TX Review Date: 3/21/2018
Good Job
Very good customer service from Abdul. He took me through the dashboard and also made a couple of changes I requested. He did a good job and was very friendly.Rod - Saint George, UT Review Date: 3/21/2018
William made it easy for me
William is really helpful! He took over and told me everything he would do for my account. William was kind enough to let me review his work. He gave me good information and was just fabulous! William was very knowledgeable, helpful, friendly, considerate and just so kind and awesome! I am so illiterate when it comes to this and William made everything easy for me.Michele - Vero Beach, FL Review Date: 3/21/2018
Great customer service
It's good to know that I can call Jeanie and have things fixed right away. She was great and straightened out every thing real quick. She was able to take care of me. Everything on my account now looks much better. She was a HUGE help.Michelle - Jacksonville Beach, Fl Review Date: 3/21/2018
Helpful
Thomas is very helpful and nice! He helped me with the control panel and was patient and knowledgeable. I like that he was willing to listen to everything I needed to tell him. Thomas definitely had my best interest at heart!Elizabeth - Albuquerque, NM Review Date: 3/21/2018
Thank you Alejandra
Alejandra did a great job on my account. I like that she was able to explain the listing process and she was able to tell me how my listing was looking. Thank you for answering all my questions today AlejandraLily - Albany, GA Review Date: 3/21/2018
Kaela was super helpful
Kaela was very helpful and got us all started! She was helping us set up our account and was very good!Alden - Freeport, ME Review Date: 3/21/2018
Great follow up
Efficient and good follow up! Alex helped us to resolve some issues today! 5 StarsDilip - Regina, SK Review Date: 3/21/2018
Melissa is really helpful!
Perfect customer service call with Melissa. She explained everything to me! I could always go back into her emails and work on my website which is nice. She is awesome and really helped me out!Steven - Albany, NY Review Date: 3/21/2018
Above and Beyond!
I would say Robbie went above and beyond on my account! He was so willing to make me happy! Thank you so much Robbie for trying so hard to keep my business and for helping me get on Google Maps.Christina - Carrollton, TX Review Date: 3/21/2018
Great job
Kaela made it super easy and was very patient ! She helped me go through the Google website set up and did a great jobBrianna - Averill Park, NY Review Date: 3/20/2018
EXCITED!
I like that eGumball is very informative and clear about what they are selling and how it benefits our company. Jeanie was great with her customer service skills and explained everything very clearly. I would rate EGumball 5 out of 5 stars as of now. Excited to see how this helps boost our automotive sales.Danny - Ozark, MO Review Date: 3/20/2018
Very helpful
I had a really nice call with Thomas. He showed me how I can look at the response from your eGumball work . I really appreciate that. Now, I am able to get on Google and see how I am doing! eGumball is very helpfulWilliam - Jackson, MI Review Date: 3/20/2018
Leslie is the best!
Leslie is very helpful! Everything that we pretty much needed to do to get me up and going with my Google account, Leslie was able to do right away. She showed me how to get inside and do what I needed to do. 5 starsJai - Garland, TX Review Date: 3/20/2018
Thank you Chris!
I have had a great customer service experience with both calls. The first and second calls were outstanding. Both times my wife and I felt very comfortable and felt that both reps were professional. I like that Chris in particular got all his points across and got things done quickly. Thank you!Andrew - Maxwell, TX Review Date: 3/20/2018
Alejandra made it easy for me
Alejandra made three phone calls to Apple, Microsoft and Google. The calls with the codes went good and I like that she explained the process a second and third time around so I could understand.Roshni - Smyrna, GA Review Date: 3/20/2018
Thanks for the easy set up Leslie :)
Leslie seemed very thorough! She signed us up for eGumball and helped us verify specific information. Leslie did a fine job on my account!Todd - Litchfield, CT Review Date: 3/20/2018
Thank you
William is great! He is very helpful, sweet, respectful and to the point. I like that he got our business information up to date so that way when we go online it is all current :)Lisa - Nantucket, MA Review Date: 3/20/2018
Great work William
I worked with William today and I liked that he knew what he was talking about. We got everything figured out and he was so easy and patient with me. Great workMichelle - San Mateo, CA Review Date: 3/20/2018
All my questions got answered today
Lynne made sure that my advertising was going as planned and she did a good job helping me get a mobile friendly website. Thank you Lynne for answering all my questions today.Dean - Tampa, FL Review Date: 3/19/2018
Gracias
Leslie me ayudo con el Apple y la cuenta de Google. Era muy professional la muchacha y muy paciente.Raudys - East Boston, MA Review Date: 3/19/2018
5 Star Customer Service !
Tony was easy to work with and was able to guide me through the entire control panel. I liked that I have the option to change things on our website or that eGumball can make changes for me. Tony explained everything very well . It was nice to follow along with Tony and not be confused. 5 StarsRyan - Granite Falls, MN Review Date: 3/19/2018
Customer service is awesome
Tony is really friendly and helped me review my control panel. Great customer service !Hunter - Wichita, KS Review Date: 3/19/2018
Easy Steps
I am not a techie person and my call with Chris went really good. He made the process understandable and easy to follow along with. I like that Chris made sure I did not have any more questions before ending our call.April - Pinconning, MI Review Date: 3/19/2018
Brenda is great to work with
Brenda is friendly, knowledgeable and got my codes activated with Google, Bing and Apple.Thank you for setting up the verification.Mary - Shawano, WI Review Date: 3/19/2018
Louise is very helpful
My call with Louise went very well today. She helped me get into the control panel, we filled out some search words and she really pointed me in the right direction. Louise was very helpful and patient :)Bill - Hendersonville, NC Review Date: 3/19/2018
Great customer service !
Tony is very good and very helpful! We went through the website and everything went pretty well. We give him a high five for great customer service!Massie - Ridgewood, NY Review Date: 3/19/2018
Keep it up!
11 out of 10! Brenda put everything online for me! She got Google, Microsoft and Apple ready to go! This girl knows what she is doing! I was impressed with eGumball's customer service to tell you the truth! Keep it up!Lou - Port Isabel, TX Review Date: 3/19/2018
Control panel is easy
Louise is really sweet and was kind on the phone. She did a good job getting me oriented with the control panel!Zachary - Fort Myers, Fl Review Date: 3/19/2018
Social Media
Robbie helped me today and he is really good! I have 3 older accounts and a new one with eGumball. He helped me set up social media that included Facebook and Instagram.Ahmed - Hamden, CT Review Date: 3/16/2018
Great work Jason
Jason is great and he really helped me out today! He pretty much answered all my questions that I had about our account. He reviewed the services that you are providing for my company and explained how I am benefiting from it.Tamesha - Canton, GA Review Date: 3/16/2018
Very good
It was wonderful to work with Alejandra who explained everything very clearly. It was nice that I didn't have to ask her too many times to repeat herself. She was very very good!Samina - Somerville, NJ Review Date: 3/16/2018
Fantastic
Fantastic service. Melissa walked me through the entire dashboard and showed me how to make edits to my website. Thank you so much Melissa.Toby - Marshall, TX Review Date: 3/16/2018
Good deal!
Thank you for personalizing my eGumball plan. Robbie was so helpful and was able to answer all my questions and give me a better deal!Helen - Columbus, MS Review Date: 3/16/2018
Jeanie is the best
Jeanie is friendly, easy to understand and very patient! She got my profile set up and helped me fill out my company description. She also was kind enough to transfer me to Leslie who got my activation done right away.Ben - Paducah, Ky Review Date: 3/16/2018
Terrific!
Heather was terrific. She called with the mission of making me a happy customer and she was proactive in helping to and reassuring me. I would give her 5 stars for sure.Patricia - North Wales, PA Review Date: 3/16/2018
Gracias eGumball
Alejandra fue muy obediente y me llamo a exactamente a la hora que me prometió. Ella me ayudo con los códigos de Apple Y Bing y me puso los nombres correctos.Mario - Davie, FL Review Date: 3/16/2018
Excited about my website
eGumball's customer service is great! I worked with Jeanie who was very nice and knowledgeable. She helped me go through the entire website and I must say I am very excited about it!Howard - Emmaus, PA Review Date: 3/16/2018
Thank you Jessica! You are very helpful!
I was very impressed with Jessica from the call the other day. Jessica is very helpful, friendly, and knowledgeable in resolving my concerns and more than helpful to guide me how the service is working etc. Thanks!Tonweya - Council Bluff, IA Review Date: 3/16/2018
Great job
Robbie did great on my account. He got to back to me in a timely matter and has been very responsive. I like that he makes quick changes for me too.Bill - Rockville, MD Review Date: 3/15/2018
Thank you
Thank you Thomas for being pretty efficient, detailed and getting things set up fast.Grace - Albuquerque, NM Review Date: 3/15/2018
Thank You eGumball
Awesome customer service by Brenda. She is very helpful and started the website process. We are on the right track!Judy - Holly Ridge, NC Review Date: 3/15/2018
High Rating
Melissa did a good job helping me understand what you are doing with my advertising. Overall, I would give her customer service a good rating!Lawrence - Lafayette, LA Review Date: 3/15/2018
Exceptional service
William was very professional and very helpful. He was able to get all the information needed to finalize my account with Google, Apple and Bing. Exceptional customer service!Veronica - Tampa, FL Review Date: 3/15/2018
Smooth call
William was awesome and is pretty good! He sent me those important phone calls right away and everything went smooth and easy.Hernan - Fort Washington, MD Review Date: 3/15/2018
Thank you so much Larrisa for helping me
Larrisa was able to keep me as an active customer. She dropped a few months and was absolutely patient. She is a good asset to your company.Jack - Murray, KY Review Date: 3/15/2018
Answers for everything
Everyone is very helpful. Jason especially is extremely helpful. He was very knowledgeable in everything that I asked him . It's always good to speak to someone who knows what they are talking about.Maria - Miami Gardens, FL Review Date: 3/15/2018
Leslie is on top of things!
Leslie is polite, professional and made sure everything is correct. Thank you for checking my information.Dr. Adkins - Hammond, LA Review Date: 3/15/2018
Wonderful customer service
Larissa was wonderful! She answered all my questions and got me back on board with the program. She was patient too!Daniel - Fort Lauderdale, FL Review Date: 3/14/2018
5 Stars!
I really liked working with Tracey today. I could tell she was smiling through the phone as she was talking to me. She helped me set up the information and explained how the process worked.Laurie - Marble Falls, TX Review Date: 3/14/2018
Thomas is nice!!
Thomas was very very patient with me and he was so nice , thank you! He did a lot of stuff for me. 5 starsSammi - Hyde Park, NY Review Date: 3/14/2018
Set up was very easy
Thank you Leslie for making sure that two people from Apple and Google call me and also for verifying my information. You did a wonderful job setting up my account.Chris - Memphis, TX Review Date: 3/14/2018
Excellent service
Heather helped me more than any other rep! She was very patient and helped me through the program. I certainly rate her 10 stars as her customer service is excellent! I appreciate her advice and her assistance with everything.I am very thankful for Heather's help.George - LIttleton, CO Review Date: 3/14/2018
Very good
Very very good customer service by Chris. He was not annoying and was super accurate with my information. His customer service was really great!William - Concord, ON Review Date: 3/13/2018
Great service
100% great! I love the service. Melissa answered every single one of my questions and she was really pleasant to talk to. Thank you Melissa for setting up our website.Tonia - West Alexandria, OH Review Date: 3/13/2018
Excellent
Thank you Kaela for giving me a guided tour of the control panel. You were articulate and spoke great English, 5 Stars!Richard - Mankato, MN Review Date: 3/13/2018
Thank you for being patient
Not all of us are computer savvy and Melissa took her time with me to walk me through the service step by step. She gave me good ideas and good comments. Thank you for setting up my web page .Larry - Brantford, ON Review Date: 3/13/2018
Alejandra resolved our issue
Thank you Alejandra for closing down our ad that had the business wrong address. You were very nice, sweet and easy to talk to!Nancy - Leamington, ON Review Date: 3/13/2018
Great working with Jeanie
It has been great working with Jeanie the last couple of times. She looked into a mobile search issue I was having and it looks like things are being taken care of. She has been very helpful!Chris - Birmingham, Al Review Date: 3/13/2018
Great working with Jeanie
It has been great working with Jeanie the last couple of times. She looked into a mobile search issue I was having, and it looks like things are being taken care of. She has been very helpful!Chris - Birmingham, Al Review Date: 3/13/2018
Super friendly
I have had nothing but great experiences with your team! Heather answered questions about the website and I like when she did not know the answer, she would ask the appropriate person to get an answer for me. She was super friendly and overall I had a great customer service experience.Stephanie - Brick, NJ Review Date: 3/12/2018
Thank you Alejandra
Alejandra is very prompt and patient. She verified all the information and explained the process and how it is going to go.Clark - Webster, NY Review Date: 3/12/2018
Customer service is great
Customer service rep Melissa did pretty well .She was very courteous and polite and helped me change some keywords.Max - Houston, TX Review Date: 3/12/2018
Got verified right away !
I had a perfect call with Leslie. She got Google, Apple and Bing to contact me right away! All your people are fantastic and so nice to deal with!Joseph - Maple Ridge, BC Review Date: 3/12/2018
Helpful
Alex was very helpful and corrected my address on Google, Bing and Apple. Everything went pretty well!Steven - New York, NY Review Date: 3/12/2018
Friendly Team
Good work William. Thank you for helping me straighten out my information on the Ad. You were friendly and helpful.Josh - Crowley, LA Review Date: 3/12/2018
eGumball does the best work
Thomas is the best! He does everything 110% ! He walked me through the service and explained everything step by step. I am very happy! The work you did was beautiful! Excellent job!Tereza - Everett, MA Review Date: 3/9/2018
Great
Leslie was great . She verified all my business information. Everyone at eGumball is very nice and Leslie did not waste my time and was fast and efficient!Meghan - Hoboken, NJ Review Date: 3/9/2018
Thank you for being quick!
Awesome service! Leslie verified all my accounts and she did it quick and did it well!Roberts - Boca Raton, FL Review Date: 3/9/2018
Super customer service
Super good customer service from Leslie . She was very clear and specific and did a good job helping me set up my account. Everything was perfect.Maritza - Miami, fl Review Date: 3/9/2018
Thank you
What I like about eGumball is that you update our google listings so that they are consistent and rank higher and that you are responsive to client requests and need. Also your customer service rep's are polite and helpful! I like that all services are offered with one price, no extra charges. Thank you!Renee - Hood River, OR Review Date: 3/9/2018
Informative team
I had a very good customer service experience with Chris. He was able to verify my business through Apple and Bing. He was really great and let me informed me of everything that is going on and what I need to do. Thank you for showing me the steps in the process and for being very informative.Marc - Montrose, Co Review Date: 3/8/2018
Wonderful
William got me set up and verified with Apple and Google maps. He was wonderful!!Cheryl - Marion, IL Review Date: 3/8/2018
Kaela is super patient
Thank you Kaela for introducing me to the website, adding photos and for being extremely patient with me.Bridget - Silsbee, TX Review Date: 3/8/2018
Jeanie is helpful
Thank you Jeanie for being very helpful and answering every question I had. You were great!Josh - Clinton, MS Review Date: 3/8/2018
Pleased with the website
I did not realize that we could have a website through eGumball until I spoke with Jeanie. Not only did she offer me a website with my package but she offered to redesign the website too. So far I am very pleased.Tim - McMinnville, TN Review Date: 3/8/2018
I am excited!
Alejandra is very very good! She explained everything so that I could have a great understanding of the service. She did a good job walking me step by step and showing me what is going to happen next. I am excited!Cindy - Saint Louis, MO Review Date: 3/8/2018
Thank you Alejandra!
We got everything done that needed to be completed today thanks to Alejandra. She was pretty efficient and did a good job on my account. We had a pleasant experience working with her.Steve - American Fork, UT Review Date: 3/8/2018
Awesome
Awesome professional Brenda got everything set up for our business. It all went well!Gary - Sandpoint, ID Review Date: 3/8/2018
Great work
It was great working with Heather. She was able to answer our questions and was very helpful when setting things up on our account.Lisa - Madison, FL Review Date: 3/8/2018
Thank you Brenda!
Brenda was great, persistent and stayed on me! She made sure we got things done today! I am excited to see what y'all can do for us.Allison - San Antonio, TX Review Date: 3/8/2018
Thank you for the easy set up
Leslie is setting me up with a website and communication with Google. I easily rate her customer service 5 stars! Everything went fine and she answered all my questions today.Dennis - Punta Gorda, FL Review Date: 3/7/2018
Easy
Excellent! Leslie got me into establishing the codes for Apple, Google and Bing and made things absolutely easy for me.Ron - Roxbury, NY Review Date: 3/7/2018
Thank you
Thank you Leslie for providing fantastic customer service. You did a great job helping me with Apple , Bing and all of my information.David - Seymour, IN Review Date: 3/7/2018
Heather is amazing to work with
My call with Heather went exceptionally well. She really educated me on different things and made changes on the phone right away.Teri - Longview, TX Review Date: 3/7/2018
Good work
Jonathan has been very helpful throughout this entire process. He was very pleasant to work with and very knowledgeable. I'd like to meet him one day!Tim - Apex, NC Review Date: 3/7/2018
Thank You eGumball
Everything went wonderful today with Lesli. She was extremely helpful and wonderful to work with. Everybody at eGumball has been so kind and helpful.Pat - Humboldt, TN Review Date: 3/7/2018
SO HAPPY WITH CHRISTA'S CUSTOMER SERVICE
Extremely satisfactory phone call with Christa. She is on top of it and so delightful to work with. She came in well prepared for our meeting and she gave me the service that I deserve. Thank you Christa for already doing good work for me.William - Aspen, CO Review Date: 3/7/2018
Thank you Thank you
Thank you Abdul for opening my eyes to everything you all are doing for me. The customer service is fabulous at eGumball and Mr. Abdul really explained how to get on eGumball to make changes. Thank you for giving me good pointers!Gena - Detroit, MI Review Date: 3/7/2018
5 Stars
Jeanie is super courteous, knowledgeable and got my website up and running!Darrell - Palmyra, PA Review Date: 3/7/2018
Super
Great customer service. Thomas was able to answer all my questions and went above and beyond with being super helpful.Ken - Concord, NC Review Date: 3/7/2018
Excellent
Robbie is excellent! He is very very good and was able help me log into my eGumball page.Fernando - Poughkeepsie, NY Review Date: 3/7/2018
Wonderful customer service
Brenda is wonderful! She made things very simple and easy for me. We went through the activation process and it went well!Mike - Coeur D Alene, ID Review Date: 3/6/2018
Good work
Jeanie was very pleasant and knowledgeable. She got me going on the dashboard and set my verification codes. She was very good.Charles - Morris Plains, NJ Review Date: 3/5/2018
Thank you!
Fantastic customer service by Thomas. He showed me how to work the control panel and was a BIG BIG BIG help!Justine - Blue Bell, PA Review Date: 3/5/2018
Thank you Chris!
Chris is very pleasant and informative. He was straight to the point so I could understand exactly what he said. He helped me feel better and confident about my web address.Angel - Pooler, GA Review Date: 3/2/2018
Easy
Thomas was very helpful and went through everything with me in a very logical way. It was easy to follow his steps.Orville - Bloomington, MN Review Date: 3/2/2018
Excellent
Excellent customer service. Robbie and I had a very productive phone call and Robbie resolved a lot of my issues.Maria - Highland Township, MI Review Date: 3/2/2018
Smooth call
Everything went smoothly! I am not a techie person and patient Chris explained things so I could understand.Leann - Cordova, TN Review Date: 3/2/2018
So far eGumball is helpful
Kaela was very helpful and personable! So far good. Excited to see what they can do for my internet presence in searches.Craig - Columbia, SC Review Date: 3/2/2018
Great job
Great work with Kaela today! She was able to explain everything I could do on my website. Additionally, she showed me how to upload photos and work on social media links. I like that I understood everything she did. Thank youElizabeth - Hillside, IL Review Date: 3/2/2018
Perfect job on my account
World class excellent! I would hire Brenda if she was here. She is perfect and did a very good job on my account!Tim - Lake Elmo, MN Review Date: 3/1/2018
Very easy
Thank you William for setting up the calls for different map placings and for getting things done professionally and quickly. Very good customer service and very easy!George - Shortsville, NY Review Date: 3/1/2018
Perfect so far
Everything is perfect! Alejandra went through my listings and keywords and was to the point and professional.Moshe - Fort Lauderdale, FL Review Date: 3/1/2018
Willing to help
Fantastic call with Brenda. She triple verified everything for my campaign and got me Google codes to verify my phone numbers. She was very friendly and very approachable. I did not feel like I was talking to a corporate robot. Brenda was very human and very willing to help.Larry - Mississauga, ON Review Date: 3/1/2018
Happy customer
Everything went wonderful . Jason is such a great help! He was willing to help us quite a bit and I appreciate that. Jason kept me as a customer and he is just very very good.Pat - Stafford, VA Review Date: 3/1/2018
Gracias
Bien servicio! Gracias Alejandra por los diez keywords y por activando mi pagina de microsoft. Eres muy amable y patiente.Victoria - Bronx, NY Review Date: 3/1/2018
AMAZING CUSTOMER SERVICE
Brooke is amazing! I adore her! We had a lot of issues and she resolved all of them. She knows what she is talking about and she reassured me I was getting everything I was paying for. Brooke is the best and is very knowledgeable.Meredith - Charleston, SC Review Date: 3/1/2018
Easy to work with
Alejandra is great to work with and is very well spoken. She was able to get some codes sent over to monitor traffic coming through my site and she helped me purchase my new domain name.Tank - Longview, TX Review Date: 2/28/2018
Clear and good customer service
Thank you William for helping me pick keywords and for giving me professional suggestions and being a good communicator. We are pleased to work with William who had a good handle on the English language. So easy to understand!Beth - Sioux Falls, SD Review Date: 2/28/2018
Terrific Job!
It was great to work with Jeanie. We got everything resolved ! She did a terrific jobMelissa - Atlanta, GA Review Date: 2/28/2018
Control panel help
I appreciate Jose's help with the eGumball control panel. He was very respectful and did a good job. I appreciate him being patient with me.Tristan - Brooklyn, NY Review Date: 2/28/2018
Thank you for fixing my pages
Alejandra corrected my Google, Bing and Apple location. She was very helpful and personable.Susan - Cooquan, VA Review Date: 2/28/2018
Wonderful work
Alejandra did a wonderful job and took care of all my business. She went above and beyond and was just professional and capable.Ray - San Antonio, TX Review Date: 2/27/2018
Customer service is excellent
Excellent customer service. William was able to get me an additional 5 keywords and did everything he told me would happen. Thank you for the Google help WilliamTim - Lancaster, PA Review Date: 2/27/2018
Thank you
Alejandra clarified a lot of issues which is helpful and was clear and did not make me feel stupid. Thank you so much!Lynn - Keller, TX Review Date: 2/27/2018
Leslie fixed my Google business page
Thank you Leslie for correcting a mistake I made on my Google my business page and for correcting some of the inconsistencies on the world wide web. 6 out of 5 stars for also putting up with me :)Robert - Arlington, TX Review Date: 2/27/2018
Good Work
Chris is very positive and enthusiastic to work with. He understands now what we do and I like that!Ira - New York, NY Review Date: 2/27/2018
Thanks for the set up Leslie
Leslie is knowledgeable and very helpful. I really like her personality and how professional she is to work with. Thank you Leslie for getting me all set up!Robert - Haines City, FL Review Date: 2/27/2018
eGumball's team is helpful!
Thank you William for providing great customer service and for being very helpful and informative. You did a good job helping me get connected to Apple maps and customer service.Sue - Marriottsville, MD Review Date: 2/27/2018
Helpful
Alex got my Google and Bing account verified and it was easy. She was very nice and helpful too!MIchell - Kilgore, TX Review Date: 2/27/2018
Good job
Chris did a good job and was very informative! He helped me set up Apple and Bing.Dave - Temecula, CA Review Date: 2/27/2018
All my questions have been answered
Brenda walked me through the whole process as I am not tech savvy. She helped me get my website name straight, my address straight and was real good and patient! Thank you for answering all my questions BrendaFrank - Chicago, IL Review Date: 2/27/2018
Thank you Kaela
Kaela was very polite and explained how to go into the account log in control panel. She was nice enough to show me how to go through all the settings and to let me email her my pictures so she can upload them for me.Janet - Jackson, NJ Review Date: 2/27/2018
Good caring service
I very much appreciate Chris helping me through this process . He was exceptional and provided me with good caring service.Jimmy - Mineral Wells, TX Review Date: 2/27/2018
Customer service is great!
The customer service representative Jose went above and beyond! He went over the whole web page with me and talked me through how to make changes.Shana - Gainesville, TX Review Date: 2/27/2018
Noah fixed my address right away!
Very very good customer service with Noah. He tried to rectify my address because people could not find my place perfectly. He fixed my address right away!Keith - Brampton, ON Review Date: 2/27/2018
Clear process
Thank you Kaela for being crystal clear and for going straight to the point! I appreciate the very nice run down of what and where to go. Thank you making sure I knew what needed to be done.Blake - Broken Arrow, OK Review Date: 2/27/2018
Smooth Process
It was a nice and smooth call with Alejandra. She made it an easy transition to everything and was able to finalize Google, Apple and Bing listings. Thank youScott - Lockport, IL Review Date: 2/26/2018
Easy
Jose did very well as he walked me through the control panel. He made it easy. Thank you JoseSteven - Sarasota, Fl Review Date: 2/26/2018
Thomas is the best to work with
Thomas is just wonderful, very simple, very patient! He is a genius! He truly helped me with everything.Ira - Las Vegas, NV Review Date: 2/26/2018
Thank you Jeanie!
Jeanie is wonderful to do business with! She got me up and going on my new website and was very professional and helpful.Rory - Scottsdale, AZ Review Date: 2/26/2018
Thanks for showing me the way
Kaela is nice and we had a good call. She showed me the control panel and website.Rowland - Fayetteville, GA Review Date: 2/26/2018
Very helpful
Erika was very concerned for me and did everything to provide good service! She did a very good job showing me how to get reviews and was very helpful.Ines - Atlanta, GA Review Date: 2/26/2018
Excellent
Perfect call with Erika! She sent me my keywords and website and was very patient. She is excellent at customer service and deserves a raise!Zhanna - Vero Beach, Fl Review Date: 2/26/2018
Really Helpful
Melissa was really great and got me through the details of the eGumball things that I needed to do. She was really helpfulFrancisco - Long Island City, NY Review Date: 2/26/2018
Thank you William
William took care of activating my Google changes and took care of Apple and Bing maps. He did a fine job and was really professional. I like that he took care of things in just a few minutes.John - Hawthorne, NJ Review Date: 2/23/2018
Excellent
Perfectly fine set up with Brenda. She helped me verify my information and provided excellent customer service.Jennifer - Liburn, GA Review Date: 2/23/2018
Great customer service
Heather is very polite, extremely helpful and gave me great suggestions. She had great customer service and kept me on board.Mark - Mount Nebo, WV Review Date: 2/23/2018
Pleased with customer service
Alejandra was able to get us verified with our address on Apple and Google maps. She was very polite and very communicative. Alejandra gave me good instructions to follow. I am very pleased that I understand everything.Dave - Xenia, OH Review Date: 2/23/2018
Fast set up
I am very impressed with Alejandra. She was efficient and did great with my online set up . She is very good and helpful.David - Haymarket, VA Review Date: 2/23/2018
Quick process! I am Happy
Chris got the validation of the account taken care of in a quick and efficient way. He got right to the point and kept the call under 15 minutes as promised. Chris did very well on my account. 5 StarsAndrew - Nampa, ID Review Date: 2/22/2018
Thank you for helping me
Jeanie helped me on my site and was very helpful and very nice! Thank you JeanieCary - Clinton, MS Review Date: 2/22/2018
Set up was easy
Thank you Kaela for being very friendly and very helpful. You did a great job walking me through the entire control panel set upDoug - Benton, LA Review Date: 2/22/2018
eGumball leads the way
Kaela is a very sweet girl and just great and helpful! She went through all the service with me and did a good job.Bryan - Glen Rose, TX Review Date: 2/22/2018
eGumball is awesome
What I liked about EGumball services is the efficiency. Kaela answered my questions quickly, simply, and thoroughly, and in a manner I could actually understand (I’m the least tech savvy millennial in existence, I’m convinced). She assisted with updating and understanding my control panel to improve our listing, sized photos for me to add to our google listing, and instructed me on how to add my own if I wish. When I wanted some existing photos removed, she forwarded me to customer service, who served me just as easily and efficiently. I would absolutely rate her 5/5 stars. She was professional and respectful of my time, and seriously sweet. Thanks to Kaela!!!!Jill - East Hampton, NY Review Date: 2/22/2018
Great job
Victoria helped me go through the entire control panel. She was very thorough and answered all my questions. I thought she did a great job!Rick - Oceanside, CA Review Date: 2/22/2018
Kaela took her time
Good customer service. Kaela was very helpful and took me through the entire control panel. She answered all my questions and didn't go to fast.Valerie - Dallas, TX Review Date: 2/22/2018
Thank you so much Robbie
I am wonderful after speaking with Robbie.He is good, awesome and helped me quite a bit. He explained a lot and answered every question I had. I am finally able to move forward now that I have an understanding of the service.Shirin - Surrey, BC Review Date: 2/22/2018
Gracias
Fue super bien con Jose. El me atendio muy bien y me pudo ayudar con mi website. eGumball me a ayudado muchisimo.Silvia - Hialeah, FL Review Date: 2/21/2018
Productive team
Very productive call with Alejandra today. She got the ball rolling and got my pin codes for Microsoft and Apple. Everything went well.Scott - Columbia, NJ Review Date: 2/21/2018
Learning so much
Leslie is very business like and helped me arrange the verification on 3 search engines. We got a lot accomplished and I like that I am learning along the way.Gordon - Deerfield Beach, FL Review Date: 2/21/2018
Friendly and very helpful
Thank you Leslie for helping me transfer our Google accounts to the names of the business. You were friendly and very helpful.Lisa - San Antonio, TX Review Date: 2/21/2018
INCREDIBLE CUSTOMER SERVICE
Brooke is incredible! She went through anything and everything with me! I rate her all 10's on everything, she gave me a great understanding of the service. Today I looked at my website and I am very happy. Thank you so much eGumball and Brooke.Greg - Fort Lauderdale, FL Review Date: 2/21/2018
Very Helpful
Jeanie is very helpful and was able to get me all the information I needed into the data base. I am not used to working with pleasant people and Jeanie was very pleasant to work with. I like that she gave me helpful suggestionsSteven - San Antonio, TX Review Date: 2/21/2018
Easy verification
Leslie verified my account listings and provided me with customer service information. She was really friendly! 5 StarsAlexis - Virginia Beach, VA Review Date: 2/21/2018
Thank you Heather
Heather provides pretty good customer service. She helped me out with all the settings and was very friendly and informative.Joe - Middletown, NY Review Date: 2/21/2018
Great work on my account
I have a lot of business interruptions and Jeanie accommodated me real well. We went through the service step by step and she was upbeat! I enjoyed her customer service.Jack - Wahpeton, ND Review Date: 2/21/2018
Smooth call
Brenda was great and helped me with my verification . It was a simple phone call and it all went pretty smooth!Kyle - Houston, TX Review Date: 2/21/2018
Excellent
Excellent call with Alejandra. She did everything that I expected and was very nice and cooperative.Irma - Stockbridge, GA Review Date: 2/21/2018
Super patient
Alejandra is very nice and great! She did everything slowly for me so I can understand. She went over the information very patiently with me too.Tapati - Fort Worth, TX Review Date: 2/20/2018
Thomas is great!
Excellent customer service! Thomas is wonderful and very professional to work with. He took me step by step through everything. What ever I needed , Thomas did for me!Moudy - Jersey City, NJ Review Date: 2/20/2018
Very friendly
Thank you Alejandra for being very friendly and explaining everything to me. You did a good job answering all my questions and setting my Google, Bing and Apple page.Amy - Layton, UT Review Date: 2/20/2018
Very friendly
Thank you Alejandra for being very friendly and explaining everything to me. You did a good job answering all my questions and setting my Google, Bing and Apple page.Amy - Layton, UT Review Date: 2/20/2018
Excellent
Excellent! Alejandra informed me with where I was online and got me where I needed to be.Shawn - Akron, OH Review Date: 2/20/2018
5 Stars!
Fantastic! Kaela helped me get back into my page and fixed things. Her presentation was quite nice and helpful. Definitely 5 stars!Nadine - Kelowna, BC Review Date: 2/20/2018
Fantastic customer service
Jessica was fantastic! She really was an A+++! She prevented me from canceling my account and was extremely helpful. She walked me through all the rankings and directories and was knowledgeable, pleasant and made me feel comfortable.Tom - Lititz, PA Review Date: 2/20/2018
I appreciate Thomas
Good customer service from Thomas. It feels comfortable to speak with the same person every time I call in. Thomas went over the service patiently with me and took the time to explain every tab. I really appreciate him.Anisa - Clearwater, FL Review Date: 2/20/2018
Thank you for doing a good job
Thank you Abdul for going over all that website stuff with me and filling in all the blanks. You were real patient while I was busy assisting my customers. You did a good job!Pat - Roland, OK Review Date: 2/20/2018
Thankful
I was very thankful for Abdul. He showed me something I didn't know before and certainly went above and beyond. I liked that he took my situation into account and did what he could!John - Greensboro, NC Review Date: 2/20/2018
Alejandra is helpful
Everything went well on my call with Alejandra! She set up the second part of the account and answered a lot of my questions and was helpful.James - Exton, PA Review Date: 2/19/2018
Thank You Brenda for all your help
It was great working with Brenda. She was very helpful and extremely patient with me. We got registered with Microsoft , Apple and she is working on straightening out my name on my website.Rowena - Ironton, OH Review Date: 2/19/2018
Thank you
Alejandra was very patient with me as I did not know what to do. She walked me through the service very clearly and overall, I was pleased with her professionalism.Louise - Scottsdale, AZ Review Date: 2/19/2018
Jeanie is friendly!
Really good customer service from Jeanie. She made sure my accounts are up to date and hitting all the areas. She was very helpful, friendly and professional.Brian - Abilene, KS Review Date: 2/18/2018
Thank you Noah
Noah is wonderful, he is great and really helped me out a ton! 10 Stars!James - Colton, OR Review Date: 2/16/2018
Heather is amazing!
Heather is extremely helpful and did a super job. She walked me through the whole thing and I really appreciate her phone call. We had a password issue and she resolved it right away. I couldn't say more good things about Heather, she is amazing!Brian - Middletown, MD Review Date: 2/16/2018
Perfect call
Leslie was perfect and she was so sweet! She helped me get our account verified and was wonderful!Shelly - Raleigh, NC Review Date: 2/16/2018
Great Work
It was great to work with Jason. He was very helpful and did everything he was suppose to do on my account.Melissa - Centennial, CO Review Date: 2/16/2018
Great Work
It was great to work with Jason. He was very helpful and did everything he was suppose to do on my account.Melissa - Centennial, CO Review Date: 2/16/2018
Thank You Jessica
Jessica is very positive! She really helped me and had a positive "I really want to help" attitude.Lloyd - Orem, UT Review Date: 2/16/2018
Thanks for the Google help
Chris is very good, very professional, very polite and helped me with the Google verification.Othonas - Johnson City, TN Review Date: 2/16/2018
Good Work
Good work ! Leslie got everything done and it was quick! She went above and beyond.Kameel - Ozone Park, NY Review Date: 2/16/2018
William is friendly
William helped me with the initial process of set up and was friendly , explained everything good and answered all my questions.Robyn - Alexandria, MN Review Date: 2/15/2018
Easy!
Leslie was good, informative, easy to talk to and NO attitude . It was really good customer service!Cheryl - Westfield, NJ Review Date: 2/15/2018
Thank you Heather
Heather and I had a good and wonderful call. She helped me get into the portal page and was very friendly.Larry - Lakeville, MN Review Date: 2/15/2018
Helpful Helpful
Heather was very helpful , and helped me complete a lot of the information on the site you have for me. She is understanding and was able to answer all my questions which was so helpful.Dr. - Mt. Pleasant, SC Review Date: 2/15/2018
Ricardo is the best!
Ricardo handled my account in a very professional and fun sorta way. I was very happy with the phone call and he deserves the highest ratings!James - Addison, IL Review Date: 2/15/2018
Wonderful
Wonderful call with William. He is helping me combine two Google business pages into one. Thank you William for being very pleasant and patient with me.Robin - Palatine, Il Review Date: 2/15/2018
eGumball's tutorial is easy
Jose is very good, very helpful, very informative and gave me a good tutorial of the website and now I know everything about it.Jeffrey - Newark, NJ Review Date: 2/15/2018
Keyword process is easy
My call with Chris went pretty well. He did a good job and helped me add keywords into the system. We also completed some verification on Apple and Microsoft. I'd rate his customer service 5 starsIsrael - Hialeah, FL Review Date: 2/15/2018
Smooth call
Everything went smoothly. We were able to get our domain name done and get got our Apple and Microsoft page doneHally - Paradise Valley, AZ Review Date: 2/15/2018
Smooth call
Everything went smoothly. We were able to get our domain name done and get got our Apple and Microsoft page done. Thank you WilliamHally - Paradise Valley, AZ Review Date: 2/15/2018
Helpful
Melissa was so helpful. She explained and showed me everything on my website. My store description was perfect! I am very happy with that! Melissa did such a great jobMahesh - McHenry, Il Review Date: 2/14/2018
Quick work
Leslie was great and quick which is good because today I have a full book of clients today. Thank you Leslie for being very patient!Megan - Robinson, PA Review Date: 2/14/2018
Jeanie is friendly!
Really good customer service from Jeanie. She made sure my accounts are up to date and hitting all the areas. She was very helpful, friendly and professional.Brian - Abilene, KS Review Date: 2/14/2018
Helpful customer service
Thank you Jeanie for showing me how to work things. You did a very good job and you were very helpful and polite.Jim - Independence, LA Review Date: 2/14/2018
eGumball keeps you informed
William did good on my account set up. I liked that he spoke clearly and let me know what was going on.Bill - Malone, WI Review Date: 2/14/2018
Great followup
Noah is really attentive and I really appreciate him taking care of everything for me. He was really good and had great followup.Linda - Crystal Lake, IL Review Date: 2/14/2018
5 Stars!
Kaela is real pleasant and real helpful! She was able to help me with the whole website and our call went really well.Alice - Groveton, TX Review Date: 2/14/2018
Pleasure working with Jeanie
It was a pleasure to talk to Jeanie. We worked on the website and she was very helpful. She helped me work through the entire website.Boris - Beverly Hills, CA Review Date: 2/14/2018
Good job!
So far so good! William confirmed my listing on Apple and Bing and did a good job.Sam - Columbia, SC Review Date: 2/14/2018
Thank You Thomas
Thomas explained the control panel and how everything worked. I now have a better idea of what I am paying for. Thank you Thomas for being very patient with me while I was trying to get my internet to work.Natalie - Naples, FL Review Date: 2/14/2018
Noah is hopeful
Noah did a good job! He was available and ready to work with me. He helped me update the list of keywords and specialties.Ken - Eugene, OR Review Date: 2/13/2018
Noah is helpful
Noah did a good job! He was available and ready to work with me. He helped me update the list of keywords and specialties.Ken - Eugene, OR Review Date: 2/13/2018
Productive Team
Jeanie is really good and helped me put in more keywords and update my zip codes. She knows what she is doing and seemed knowledgeable which is needed for someone like me who doesn't not know what to do. It was a productive call :)Michelle - Espanola, NM Review Date: 2/13/2018
Fine job
Chris was setting me up with different passwords and helping me set up Google, Apple and Bing. He got things rolling for me and did everything absolutely fine.Taressa - Jacksonville, FL Review Date: 2/13/2018
Wonderful
William is a wonderful man and did a great job verifying my business pages online.Lee - Rolla, MO Review Date: 2/13/2018
eGumball is lucky to have Brenda
Brenda is super super good! She is very helpful, pretty tolerant and also aggressive in a good way! She can move up to management , I mean she is just a good customer service representative. Brenda took care of all of my concerns and even more. She went above and beyond and eGumball is very lucky to have her.Curtis - Albuquerque, NM Review Date: 2/13/2018
Smooth
The activation process went smoothly with Alejandra. She was really attentive and fast! I don't have time as a business owner and she was straight to the point.David - Bluffton, SC Review Date: 2/13/2018
Good Shape
We are in good shape and on track thanks to Jeanie. We went through the control panel and now we understand the changes we can make . Thank you JeanieRon - Manhattan, KS Review Date: 2/13/2018
Nice work
Jose was really nice and helpful! He took me through the online portal and explained every tab. The walk through went really well.Kelsey - Valleyview, AB Review Date: 2/13/2018
Thank you Leslie
So far so good! Leslie is setting me up and was very kind and efficient on today's phone call.Benjamin - Mason, OH Review Date: 2/13/2018
I appreciate the team
Chris is a good young man. He clarified so much and everyone has been good to me! I appreciate the everyone is precise and accurate with my account.Tim - Roanoke, VA Review Date: 2/12/2018
Thank You
Everything has been great! Thomas is helping me upload photos and went over all my information. He made sure things were correct and the check in with me was good!Jon - Anderson, IN Review Date: 2/12/2018
Muchas Gracias Erika
Erika es devina! Ella me ayudo bastante y fue la unica que me ayudo con los servicios. Le daria las estrellas maximasEliana - Hialeah, FL Review Date: 2/12/2018
Brenda is prompt
Everything was fine today. Brenda got me on Apple, Bing and confirmed that everything was working properly.= She added images from my Facebook to my Google business page and was just really great and very prompt!Janice - Gloucester, MA Review Date: 2/12/2018
Motivated customer
Jeanie helped me add photos and information on my website. It was all good and she got me motivated!Chris - Yonkers, NY Review Date: 2/12/2018
Very Helpful
My phone call with Brenda was great and she was very helpful. She was very patient with me which is critical and helped me verify my addresses.Timothy - Carmel, IN Review Date: 2/12/2018
Really nice to work with Alejandra
Overall it was really nice to talk to Alejandra. She did really well making sure I understood everything and explained it all thoroughly. She did very good helping me set it up.Justin - Palm Harbor, FL Review Date: 2/7/2018
Great job Leslie!
Leslie is great! She helped us finish our campaign and answered some questions about the service. She was very informative and very patient.Darika - Lanham, MD Review Date: 2/7/2018
Good Work
Bailey took the time needed to talk me through the control panel. His walk through was pretty sweet and he was also willing to answer any of my questions.Ronald - Whitewater, WI Review Date: 2/7/2018
Thank you Kaela
Kaela is thorough and very good. She explained the service very well and walked me through exactly what I needed to do.Alicia - Wrentham, MA Review Date: 2/7/2018
Melissa is so nice!
Very nice customer service by Melissa. She explained what I needed to do in detail and walked me through the service. She did a good job, I'd give her over 5 stars!Ernesto - Glendale, AZ Review Date: 2/7/2018
Really good customer service
Jeanie is absolutely really good. She was able to find some issues that I might have not noticed myself if I hadn't spoken with her. She was very patient with me and deserves a raise! She is amazing at what she does!Steven - Omaha, NE Review Date: 2/7/2018
Alejandra fixed my issue
Thank you Alejandra for being patient and for fixing my incorrect listings on a couple of websites.Eric - Alva, OK Review Date: 2/7/2018
Impressed
I was very impressed with William. He verified some keywords and gave me some information on the codes for Microsoft and Apple maps so we could get launched on our program. Thanks WilliamJanis - Mount Vernon, OH Review Date: 2/7/2018
Thank you for helping me
Jeanie is very nice and she did a good job helping me work on my website. She was very helpful and so easy to talk to!MIchael - Kenosha, WI Review Date: 2/7/2018
Thank You
Thank you Bailey for getting our account up and running. It was a great experience! You guys are doing a great job!Cynthia - Barrington, IL Review Date: 2/7/2018
Thank you Brooke for the upgrade
Everything was great today. Brooke upgraded my package and kept me as a customer! She was very nice and friendly!Laura - Pagosa Springs, Co Review Date: 2/7/2018
10 Stars
I'd give Brenda a 10! She got me Apple and Google maps which is very important to me. I like that she was very clear and laughed at all my jokes!Laura - Hollywood, FL Review Date: 2/6/2018
Kind team
Alejandra is kind and patient. She is really good and helped me set up my Google maps.Jessica - Wellesley, MA Review Date: 2/6/2018
Thank you Chris
My call with Chris went smoothly. He was clear, concise and very easy to understand. He helped me set up my Apple maps and got the verification code for Bing maps.Michael - New Port Richey, FL Review Date: 2/6/2018
Very good customer service
Erika explained a lot of stuff that I didn't realize I had. She was patient and signed me up for an additional 3 months! Erika is very good! 5 StarsDanna - Bethel, ME Review Date: 2/6/2018
Thank you Erika
Erika is very delightful to work with! I am retiring soon and she helped me set up my account for the next 3 months. She was a good way to send offCarol - Arlington, VA Review Date: 2/6/2018
Leslie did her thing!
Fantastic customer service! Leslie verified two locations for me and we set up keywords. She was very professional and dealt with the fact that I did not know what I was talking about and was very sweet. She did her thing and was very professional, friendly and helpful!Alex - Madison, WI Review Date: 2/5/2018
Good
Thank you Leslie for helping me with everything on my account and more. If I continue to work with people like Leslie, its going to be good!Barbara - Elmhurst, IL Review Date: 2/5/2018
Professional
Leslie was professional and did a good job helping me set up Google, Apple and passwords. Thank you so much LeslieThomas - Jupiter, FL Review Date: 2/5/2018
Simple process
Leslie was wonderful and took her time so that I understood it all. I like that she waited for me to ask the questions which I think is really important. She was clear, great and made it very simple.James - Ardmore, PA Review Date: 2/5/2018
Finally on Google maps
My call with Leslie went good! She did very well and let me know what was going to happen with my website and everything! Today I Googled dog groomers and I finally came up on the map! Thank you LeslieLinda - Marietta, GA Review Date: 2/5/2018
Thanks for helping me Chris
Everything was good on my call with Chris. He got my account number and business name all set up with a Google post card. He also helped me with my website name.Elias - Waco, TX Review Date: 2/5/2018
Good Job
Alejandra is a fine very pleasant lady to work with . She did a very good job helping me on my account.Leonard - Greeneville, TN Review Date: 2/5/2018
Really Great Call
Thank you Alejandra for listening carefully and answering all my questions. Everything went great today and Alejandra was really great.Jose - Fort Lauderdale, FL Review Date: 2/5/2018
Thank you
Alejandra started the process of getting it activated, was very thorough and overall I had a pleasant experience working with her.Allissa - Troy, MI Review Date: 2/5/2018
Fantastic
Everything went fantastic! Brenda was very business oriented and was jut awesome! I am very happy with our conversation and how everything went!Raymond - Newton, NJ Review Date: 2/5/2018
Real people,Real Talk
I like that I am talking to a real person when I call in. Brenda and I had a good conversation and helped me get my motel set up with Google. The call went really well.John - East Glacier Park, MT Review Date: 2/5/2018
Real people, real talk!
I like that I am talking to a real person when I call in. Brenda and I had a good conversation and helped me get my motel set up with Google. The call went really well.John - East Glacier Park, MT Review Date: 2/5/2018
Web presence
I just want to say that William did a very good job. He explained things very well with me and I look forward to keeping it going with you guys and getting out there on the web.David - Prescott Valley, AZ Review Date: 2/5/2018
Good work
So far so good! Chris got what ever needed to be done today and everything is going fine. Thank you Chris good jobGlenda - Hampton, VA Review Date: 2/5/2018
Thank you for making things happen
My best guy is Jonathan. We have been working together for months. As soon as I call him he makes things happen the same day ! He understands what I am looking to do and has a vision for my company. We have the same vision and he is the best!!! Jonathan is an awesome hard working guy and understands my concept! Thank you for making things happen real quick for my business and thank you for understanding me!Mark - Miami, FL Review Date: 2/5/2018
Excellent!!!!
Everything was excellent! I appreciate Melissa greatly because she filled everything in that needed to be done with the set up. She helped us put all of those keywords in also helped us add our demographics for our funeral.Deborah - Sanford, NC Review Date: 2/2/2018
Erika is the best
Thank you Erika for teaching us how to screenshot and helping us change our website photo.Scott - Glen Cove, NY Review Date: 2/2/2018
Delightful
Jason was very helpful and delightful and I appreciated the followup conversation in email. 5 out of 5 stars.Shonda - Houston, TX Review Date: 2/2/2018
Good call
Two things, Kaela reoriented me to the eGumball page and she directed me to another service person who was able to analyze my website and improve my situation. All in all, the call was good!Scott - Eagan, MN Review Date: 2/2/2018
Thank you Kaela
Kaela was very easy to talk to and made some big changes on our website. I like that she gave me great ideas that I would have never thought of. 5 Stars.Monica - Hillsborough Township, NJ Review Date: 2/1/2018
A+
William is great, efficient and very quick! He got everything done with Google, Bing and all my listings. If 5 stars is the best, I rate William's customer service a 5!Lorraine - Hoboken, NJ Review Date: 2/1/2018
Top notch!
Alejandra was great and overall super! She jumped right in and I was just very gratefully that she gave me the time today to get this done. Top Notch!Ellen - New York, NY Review Date: 2/1/2018
Alejandra is doing a great job!
Alejandra is a very very nice girl and she is just such a good person! She reset my keywords and reviewed everything on my account, She got me pins for Apple and additionally set up my website. I really think she is a great person who did a great job on my account.Oscar - Hallandale Beach, Fl Review Date: 2/1/2018
Thank You
Alejandra set up my domain name and did an excellent job! We got the Google phone verification for Apple, Microsoft and she was overall very pleasant to work with.Charles - Concord, MA Review Date: 2/1/2018
Very Helpful
Jose was very good and very very helpful. We went through our profile and reviewed all our different aspects of it and I learned how to navigate, upload photos and he answered all my follow up questions.Lewis - Middle River, MN Review Date: 2/1/2018
THANK YOU NOAH
Noah is extremely helpful and sent me quite of bit of great information. He helped me log into my control panel and helped me add more keywords. I am happy I got the silver package and overall I thought Noah was extremely helpful! I appreciate him sending me a Google link so I could send to my happy customers. Noah is a huge asset to the company!Christine - Santa Clara, CA Review Date: 2/1/2018
Brenda is helpful
It's my first day working at the salon and Brenda was very easy to work with! We had a good experience working with her and appreciate her help.Del - Placitas, NM Review Date: 2/1/2018
Helpful
Erika was very nice and convinced me to stay with eGumball. She really seemed to be sincere and wanting to help!Jim - Beaumont, TX Review Date: 2/1/2018
Google maps help
Noah is very professional and helped me move the gumball marker on Google maps. He was so friendly, knowledgeable and did a very good job!Larry - Coopersville, MI Review Date: 2/1/2018
William is great to work with
William was very informative and kind. He helped me set up and active both of our office locations. Thank you so much WilliamRaquel - San Antonio, TX Review Date: 2/1/2018
THANK YOU ERIKA
Erika is very professional and knows her stuff! I was calling to cancel because I had been led to believe I was not getting what I was paying for. Erika was able to show me that I was actually benefiting from your service. Because of Erika’s ability to do that my mindset was completely changed. Give Erika a raise! I would give her 5 out of 5 stars. She is a valuable employee for eGumball and overall she is amazing! Thank YouRick - Mansfield, TX Review Date: 2/1/2018
Thanks for helping me
Alejandra is very informative, patient and verified Bing and Apple for me. The call went well!Nicholas - Broad Channel, NY Review Date: 1/31/2018
So far so good!
I would give the overall experience so far a 5 out of 5 stars and Kaela was most helpful with her direction today. I enjoyed speaking and working with herLynn - Pace, FL Review Date: 1/31/2018
Highly recommend
I would like to highly recommend William as highly as I can. He called me back at the time I requested and we got things taken care of in minutes. He was very efficient and did a fine job! I appreciate his help.Susan - Elk Grove Village, IL Review Date: 1/31/2018
5 STARS!!
I am the member of the Heartland Iowa Realty Team that worked with Alejandra on the initial set up of our account. I was having such an issue with the Google Business moving things from the previous owner. I am hoping that we can get it straightened out and in the correct name and control now :) You guys seemed very organized and understand the process and steps to keep this simple and less stress for us! Alejandra is in the process of helping me get our Google accounts in our control and not in the previous owners control. So far, I would give it a 5 star rating. She was very attentive and knew what was going on when I explained the steps that I had taken thus far.Sierra - Newton, IA Review Date: 1/31/2018
Thank you Melissa
Melissa was great and walked me through getting my customer portal profile. She went at a pace that I could keep up at. She was really thorough and helped me pop out more.Tim - Longmont, CO Review Date: 1/31/2018
SMOOTH process
Thank you Leslie for getting my initial set up done. Everything was so smooth and easy! Thank you eGumballTerry - Woodstock, GA Review Date: 1/31/2018
Very helpful
Alejandra was great and very helpful! She got me started on my Google advertising and helped me get Google recognition.Raul - Arlington, TX Review Date: 1/31/2018
Excellent customer service
Everything went excellent! Alejandra is very courteous and did a very nice job! She set up my pass codes for Google, Apple and Bing. Thank you so muchTom - Plymouth, MA Review Date: 1/31/2018
Great Work
Great work Chris. Thank you for being able to help me with this new adventure and guiding me through this whole process.Maria - Tulsa, OK Review Date: 1/31/2018
Happy working with Noah
I had a perfect call with Noah. He was wonderful and answered all my questions. He was very knowledgeable and I really liked his personality.Katalin - Augustine, FL Review Date: 1/30/2018
High rating
Leslie helped me with some search engine pages and was very helpful, to the point and very knowledgeable. I would give her a really high rating.Bill - Hueytown, AL Review Date: 1/30/2018
Melissa is great
It was great working with Melissa. We went over some of the information for our campaign and she took her time with me and was very thorough and helpful.Tony - Lake Havasu City, AZ Review Date: 1/30/2018
Thank you Leslie!
Leslie was very friendly and I was very pleased with her. She was able to set me up and get my listing verified.Sean - Cordele, GA Review Date: 1/30/2018
Great work
Leslie was great to work with and helped me a lot! She walked me through the steps that we needed to take and verified all three pages. She was very friendly and knowledgeable too!Tanna - Amarillo, TX Review Date: 1/30/2018
Great team
Leslie is efficient and easy to converse with! I prefer to work with someone like her in the future. Leslie is great!Allan - Morgantown, WV Review Date: 1/30/2018
Alejandra is great
It was great working with Alejandra. She got us set up for Bing and Apple and helped us change our business hours on the business page. Thank you so muchJason - Williston, ND Review Date: 1/30/2018
Excellent
My call with Alejandra was very nice. She was able to change my address and do what ever was needed in order to get my Google updated. She did excellent!Jodie - Bensenville, IL Review Date: 1/30/2018
eGumball has answers
I had some questions today and Alejandra was able to answer all of them. She was very helpful and helped me further set up my account.Adam - Schenectady, NY Review Date: 1/29/2018
Awesome!
Melissa is absolutely awesome!!!! She helped me understand the dashboard and is super nice and super sweet!Wes - Douglas, WY Review Date: 1/29/2018
Smooth Easy Process
Smooth call and the control panel is very easy to operate. Kaela walked me through the new control panel and showed me how to upload things. So far I am very happy with the way things are going and how Kaela was able to explain everything thoroughly. Website was easy and customer service is excellent!Anthony - White Haven, PA Review Date: 1/29/2018
Super Easy
Leslie got me set up on with my final steps on Google, Apple and Bing. She made everything super easy and super fast! Leslie was kind and awesome!Marcos - El Paso, TX Review Date: 1/29/2018
Chris is great to work with
My call with Chris was perfect. He gave me more keywords and got me onto the next steps. He was so nice and polite, thanks Chris.William - Poplar Bluff, MO Review Date: 1/29/2018
eGumballs customer service is the best
Customer service provides excellent excellent service. I am happy to go with you guys!Naj - Eagle Pass, TX Review Date: 1/29/2018
Nice job
Jeanie is very nice, informative and helped me go through how to log in and monitor my activity.Edita - Glendale Heights, IL Review Date: 1/29/2018
Kudos!
Kudos to Leslie, she is very good! Leslie was to the point, very efficient and got it all done. She got my codes and keywords up and running!Durk - Dublin, TX Review Date: 1/29/2018
Thank you Leslie
Very good call with Leslie. She was very pleasant to work with and so easy to understand and deal with! She helped me verify two different accounts for Bing and Google. Thank you LeslieTricia - Ladson, SC Review Date: 1/29/2018
Thank you
Thank you William for being patient and activating my account and getting me verification codes for Apple and Bing. You were very patient!Laura - Pasadena, TX Review Date: 1/29/2018
Easy
Alejandra did a very fabulous job on my account. She is very helpful and walked me through everything very clearly and she made it easy for me to understand.Frankie - Longview, TX Review Date: 1/29/2018
Christa is the sweetest to work with
Christa was such a doll baby. She was very supportive and helped me out as much as possible! She was very sweet!Toni - Philadelphia, PA Review Date: 1/29/2018
Thank you William
William was very informative! He got my keywords activated and set up. This is the easiest set up I have ever had with a company. He was timely and got back to me immediately.Joelle - Shreveport, LA Review Date: 1/29/2018
Cute Ad for my business
Thank you so much Erika for getting my hours changed! She was awesome and renewed me for 3 months! I am happy that Erika included a cute little ad with my renewal :)Rebecca - Circleville, OH Review Date: 1/29/2018
Thank You
Oh my gosh Kaela was so friendly and walked me through everything today and was very helpful! She was patient and guiding me through every section.Debbie - Bradenton, Fl Review Date: 1/29/2018
Great customer service
I like that Kaela didn't seemed rushed to get me off the phone. She took her time and went through all the categories with me. She answered all my questions and it was great customer service.Jacob - Chester, NY Review Date: 1/26/2018
5 Stars
Everything was perfect! Melissa was very very helpful and did everything for me, It all went fine.Victor - Chicago, IL Review Date: 1/26/2018
Thanks for setting me up
I like that William was very accommodating to my schedule. He helped me set up my Apple and Bing.Nick - Lewisville, TX Review Date: 1/26/2018
Helpful
William was willing to go out of his way to help me. He confirmed my Google and Bing listings and was very polite and helpful!Brett - Myersville, MD Review Date: 1/26/2018
Very helpful
Kayla is pretty good and very helpful. She walked me through the control panel and gave me great ideas.Mayra - Houston, TX Review Date: 1/26/2018
Customer service is great!
Jose was very patient with me and very good! He helped me a lot with my control panel and provided very good customer service.Nancy - Fairfax, VA Review Date: 1/26/2018
Friendly team
Alejandra is very friendly and changed a few things for me that sounded better. She also helped me with my keywords and pin codes.Linda - Allentown, PA Review Date: 1/26/2018
Great work
Alex did great work on my account. She was very thorough and knew what she was doing. Alex helped manage my Google business page and was very good!Mike - Poplar Grove, IL Review Date: 1/26/2018
Thanks !
Alejandra was great and got all my words figured out for me. She got the process started for Apple and Bing and was very patient with me.Jeanne - Tampa, FL Review Date: 1/26/2018
Set up was easy
My call with Alejandra was so so so good. She is very very nice and she helped me set up all four business pages.Jessica - North Haledon, NJ Review Date: 1/26/2018
Thank you Chris for being great and updating my addresses for me and helping me come up with keywords.
Hudson - Martinez, GA Review Date: 1/26/2018
Hudson - Martinez, GA Review Date: 1/26/2018
FIVE STARS
Leslie got me realigned today. She was really polite, nice and helpful.Mike - Billings, MT Review Date: 1/26/2018
Guidance
Thomas was helpful and walked me through the control panel . I learned how to change and add things to the page. Great walk through.William - Franklinville, NJ Review Date: 1/26/2018
Excellent!
Excellent call with Jeanie. She took me through everything on my site and control panel and showed me all the different things I could do on the account.Victor - Orlando, FL Review Date: 1/26/2018
THANK YOU WILLIAM
William is straightforward and really helpful. He helped me with Google and the maps for iphones. Thank you for setting up my account real good!Bill - Tawas City, MI Review Date: 1/26/2018
William is wonderful
Wow William worked really hard on my account. He called me back several times just to get in touch with me. He verified all the information and got us updated on search pages. William really tried his best and was wonderful.John - Vienna, VA Review Date: 1/26/2018
eGumball has answers
I had some questions today and Alejandra was able to answer all of them. She was very helpful and helped me further set up my account.Adam - Schenectady, NY Review Date: 1/26/2018
Thank you eGumball and Kaela!
EGUMBALL HAS WORKED VERY QUICKLY WITH OUR COMPANY TO INITIATE THE PROCESS. EVERY REP I SPOKE WITH WAS VERY FRIENDLY AND HELPFUL. KAELA WAS CALLING TO WALK ME THROUGH THE SET UP OF OUR PORTAL. SHE TOOK ME THROUGH THE DIFFERENT AREAS AND POINTED OUT AREAS THAT WE COULD UPDATE TO BE MORE EFFECTIVE IN REACHING THE RIGHT CUSTOMERS. SHE ALSO HAD TO HELP ME WITH OUR COMPANY LOGO, SINCE OUR LOGO DID NOT WANT TO FIT INTO THE BOX PROVIDED ON THE UPLOAD PAGE. KAELA WAS VERY HELPFUL AND SWEET. I WOULD BE WILLING TO WORK WITH HER ON ANY QUESTIONS THAT MAY COME UP IN THE FUTURE. :)Stacy - Mansfield, TX Review Date: 1/26/2018
Awesome!
Melissa is absolutely awesome!!!! She helped me understand the dashboard and is super nice and super sweet!Wes - Douglas, WY Review Date: 1/26/2018
Smooth Easy Process
Smooth call and the control panel is very easy to operate. Kaela walked me through the new control panel and showed me how to upload things. So far I am very happy with the way things are going and how Kaela was able to explain everything thoroughly. Website was easy and customer service is excellent!Anthony - White Haven, PA Review Date: 1/26/2018
Good Call
Alejandra got things rolling and walked me through everything step by step. Her voice is friendly and she made me feel comfortable working with eGumball. Thank you Alejandra for a good callCatherine - Dallas, TX Review Date: 1/26/2018
Leslie is helpful
Leslie was helping me with the second stage of activating my account. She was very helpful. Her answers were clear and she was patient in explaining things to me. 5 stars.Anne - Peterborough, ON Review Date: 1/26/2018
eGumball reps are great
Melissa was great 5 stars for sure. The experience has be very easy to understand and pleasant when talking to the reps.William - Las Cruces, NM Review Date: 1/26/2018
Fantastic!
Fantastic call with Leslie. She was able to verify some of the links between Google and Microsoft and was very efficient, professional and just very good!David - Madison, CT Review Date: 1/25/2018
HELPFUL TEAM
Jessica was very helpful and walked me through all the questions that I had today. She really helped me out!Mary - Arden, NC Review Date: 1/25/2018
Listings all verified
Leslie verified all my pin codes for all three listings. She was pleasant and went above and beyond.Liz - Ormond Beach, Fl Review Date: 1/25/2018
Positive experience
I connected with Leslie and my call went really well. She got all the information to get me verified with Google and Apple. I liked that she was very professional and had a positive attitude.Richard - Salida, CO Review Date: 1/25/2018
Alejandra is so helpful
Fantastic customer service . Alejandra answered all my questions very well. I am a dinosaur , I don't deal with computers and Alejandra was sweet enough to repeat the process 2 to 3 times so I could fully understand what she was helping me with. She was very nice!Susan - Southington, CT Review Date: 1/25/2018
Thank you Brenda!
Great job Brenda! She was very helpful and got everything setup for me and got my listing going!Doug - Port Mcneill, BC Review Date: 1/25/2018
Perfect
1000% on everything today! Thomas did everything for me ! He needs to be promoted.Tony - Lakeland, FL Review Date: 1/25/2018
Excellent
Very good call with William. He got me set up with Apple, Microsoft and went through everything with me. Excellent customer service!Mike - Cohoes, NY Review Date: 1/25/2018
Genius reps!
Brenda is a genius! She was brilliant! In 24 hours she is getting my business on the Google search. Thank you BrendaEverton - Brooklyn, NY Review Date: 1/25/2018
Easy
Good and quick process with Alejandra today. We got the verification done for Google, Apple and Bing and set up of keywords.Javier - Imperial Beach, CA Review Date: 1/25/2018
Thankful
Noah was awesome! He is a great guy! You guys are always looking after me and taking care of me. Someone always gets to me pretty quickly when I call and I like that I never talk to a robot. Thank you for taking care of my business and doing a great job!Dale - Central Saanichton, BC Review Date: 1/24/2018
Wonderful
Wonderful call with Jose. He walked me through the control panel and showed me how to add photos and change passwords etc. I learned a lot!Vinita - El Dorado, KS Review Date: 1/24/2018
Very good !
I am not a techie person but William was very good! He got us up online and activated! 5 StarsRick - Henrico, VA Review Date: 1/24/2018
Smooth
Pretty smooth process today with Alejandra. She got me set up and got things going for me. Alejandra put the keywords, pin numbers and answered all my questions.Thomas - Edinburg, TX Review Date: 1/24/2018
Fine job
I think my call with Leslie went pretty well! She was very polite, nice and got my pin numbers in the system. She did a fine job!Chris - Bainbridge, PA Review Date: 1/24/2018
Kaela is patient!
Kaela was very patient with me as I have little knowledgeable with this stuff. She showed me how to get into the system and guided me through several things that relate to the page. She was very helpful and excellent!Carl - Broken Arrow, OK Review Date: 1/24/2018
Great
Kaela is a wonderful young lady and helped me out a lot! She showed me everything and she was great!Antonia - El Paso, TX Review Date: 1/24/2018
Thank you Kaela
Kaela is straightforward and covered the full control panel information with me very well. She was patient and did a good job.Terry - Guntersville, AL Review Date: 1/24/2018
Really Helpful
Everything is good so far. Brenda did my website and updated it because I did not have one. She was really helpful.Perla - Houston, TX Review Date: 1/24/2018
Smooth call
Good smooth process with Brenda. She set up all my information and verified Apple and Bing for me. She was very easy to work with too!Tony - El Paso, TX Review Date: 1/24/2018
Thank you so much Jeanie
Great call with Jeanie. She updated things for me and showed me around the control panel. She also helped me with my Google business dashboard and did a good job.Leigh - New York, NY Review Date: 1/24/2018
William straightened my information
William was a lot of help! He did a great job getting all my Google listings straightened out as well as my addresses and phone numbers online.Billy - Kannapolis, NC Review Date: 1/24/2018
Social Media Help 5 Stars
Thank you Melissa for linking our Facebook, Instagram page and logo on our website and for pulling photos from our Facebook and adding them to our website. You were very helpful!Kelly - Pawling, NY Review Date: 1/24/2018
eGumball does all the work
Everything is fantastic so far with eGumball. Alejandra helped me out a lot and helped me secure a code with Apple so my listing gets verified. She did all the work, I didn't do anything. THANK YOUSaid - Brooklyn, NY Review Date: 1/24/2018
Good job
Kaela did a good job and led me through different information that I needed to know and for an older person like myself , that was very helpful.Melissa - Seneca, PA Review Date: 1/24/2018
So far so good
Everything is going well so far and Kaela went above and beyond and did a good job setting up my business information on my website.Naji - South Houston, TX Review Date: 1/23/2018
Thank you Jeanie
Jeanie is great and very helpful. We set up the client portal together and she walked me through everything. I rate Jeanie's customer service the best of the best!Kym - Littleton, CO Review Date: 1/23/2018
Great job
Really good customer service from Alejandra. She got all the information that she needed to get my listing going. Great job on answering all my questions. I absolutely rate her 5 stars!Cheryl - Alliance, OH Review Date: 1/23/2018
Positive
So far talking to Christa has been the most positive experience. She did a damn good job on my account and as a matter of fact she ought to get promotedJames - Abbeville, LA Review Date: 1/23/2018
Nice work
I think it was really nice of Melissa to offer to set up our menu on our website. She was so great and informative and did a great job setting our control panel up.Lizbeth - Tannersville, PA Review Date: 1/23/2018
Great working with Jessica
It was great working with Jessica. She went over our site and reviewed the service with me. I liked her recommendations on Google reviews and I liked that she helped me sharpen things online.Ron - Midlothian, VA Review Date: 1/23/2018
Thanks for the easy set up
Kaela is nice , friendly and did a good job setting me all up! She helped me change my password and helped me add zip codes for my search engine. Thank you KaelaDee - Stuart, VA Review Date: 1/23/2018
Easy 5 Stars
Alejandra made it easy for me to get things rolling on my end. She was able to set me up with this new thing that I have going on and was very friendly and personable.Ash - West Vancouver, BC Review Date: 1/23/2018
Leslie is helpful
I am hoping for better visibility on the web with eGumball's help. Leslie helped me set up the account and was VERY nice to work with! I would absolutely rate her 5 stars!John - Duluth, GA Review Date: 1/23/2018
Outstanding!
So far the service has been outstanding, waiting for results! What I like about Bailey's customer service is that he is always available to assist and get me answers!! 5 stars for Bailey, he's awesome!!Lynda - Oviedo, Fl Review Date: 1/23/2018
Helpful!
Katrina helped me with some basic information. She helped me access the Google site and she was very good.Anne - Etobicoke, ON Review Date: 1/23/2018
Great job!
Kaela is just easy to deal with! She was great and went over setting up my site and reviewed all kinds of information.Will - Tuscumbia, AL Review Date: 1/23/2018
Great job
Very good call with Chris. He is a good guy and did a great job helping me with the codes.Stephen - Cleveland, OH Review Date: 1/22/2018
Step by step
Thank you Thomas for walking me through everything and explaining it all step by step. We now have an understanding of it all and I appreciate Thomas offering his help.Nate - Irvington, NJ Review Date: 1/22/2018
Nice work
Melissa is super nice and helped me update and walk me through my website. Good workSonya - Kaufman, TX Review Date: 1/22/2018
Pleased with customer service
Brenda did a really nice job on my account. She was very thorough and was very helpful with old issues I had online. She is going to help work through those issues and I just want to say I am very pleased with her customer service.Liz - Indianapolis, IN Review Date: 1/22/2018
Confident about the service
Ricardo helped me with everything and seemed to move things forward for me. I feel confident about how this is moving forward.Jan - Kennebunk, ME Review Date: 1/22/2018
Friendly team
Everything went smooth and Alejandra gave me insight on what's going on. She is so friendly and nice!Alex - Rosebud, MO Review Date: 1/22/2018
Very EASY!
Thank you for making is very easy. Alejandra was very informative and very pleasant to work with. She helped me set up the pass codes through Google, Bing and Apple and additionally helped me set up my website.Greg - Ontario, OR Review Date: 1/22/2018
Helpful
Katrina is trying to help guide me through the process. She is allowing me to send her photos and helping me take over an existing business. I am new to learning all of this and Katrina was very kind and was able to break it down for meStephanie - Chicago, IL Review Date: 1/22/2018
Katrina took her time
Katrina is fantastic. She explained what eGumball does and answered all my questions. She took the time needed to explain the service. I really like that she stayed on the phone as long as I needed her. 5 starsKelsey - Wichita, KS Review Date: 1/22/2018
Great work Ricardo
Ricardo was great, informative and very helpful. He explained things that I did not understand which was an added perk. Thank you for being polite and helpful.John - Virginia Beach, VA Review Date: 1/22/2018
Thanks for clarifying everything
Wonderful very helpful! Alejandra was able to give me a to do list of what steps need to be done. Thank you Alejandra for letting me know what to expect and helping me get what I needed. Very clarifying.Emmalee - Joliet, IL Review Date: 1/22/2018
Thank you
My call with Jose went perfectly! He was very nice and I understood everything he said. He was very respectful and couldn't have done a better job.Jim - Chicago, Il Review Date: 1/22/2018
Thank you Melissa
Very good and effective call with Melissa.We reviewed some of our points and where it was deficit. It was straight to the point :)Dr. Choy - Sarasota, FL Review Date: 1/22/2018
Wonderful customer service
Alejandra seems like a wonderful person. We had a great call and she seems like she is doing what she is supposed to be doing. There is something about her voice , seems like such a nice person and she is very helpful.Micheal - Ripley, WV Review Date: 1/22/2018
Google Maps help
Leslie got the Google maps listing up and running and was very pleasant and quick with the process. Good jobScott - Jacksonville, FL Review Date: 1/19/2018
Thanks for the portal help
Jose is explanatory and pretty much showed me how to use the portal. He was very descriptive and answered everything eGumball does for my company. Thanks for showing me how to use and navigate the portal.Sandra - Chicago, IL Review Date: 1/19/2018
Very nice
Excellent customer service. Leslie is very nice and was able to get my account activated. She added words on the search and overall I had a good call.Sherril - Metairie, LA Review Date: 1/19/2018
Thank you Byron
Byron is an amazing person! He changed things around and is a true people person! He was not just talking business , he actually let me vent and I felt like he was listening to me. Byron was spot on and treated me like I mattered. Thank you Byron!Tara - Johnstown, PA Review Date: 1/19/2018
Everything is good
Everything went wonderful , very wonderful! Thomas walked me through the website and showed me how to change, update and add things to the site. I thought he was very helpful in showing me how to use the site.Tangela - Owings Mills, MD Review Date: 1/19/2018
Thank you Jeanie!
Jeanie was great and did everything I asked her to do. She was very helpful and knowledgeable.PK - Jefferson, NC Review Date: 1/19/2018
One step closer
I got one step further thanks to Alejandra. She was great and confirmed everything I talked about with Joseph. She helped me create a bit more availability and gave me helpful tips.Juan - Bronx, NY Review Date: 1/19/2018
Customer service is great !
Jason was great! Great fast and friendly service. 5 out of 5 . Thank you.Mario - Austin, TX Review Date: 1/19/2018
High Marks
Give Alejandra all high marks for me! She was wonderful and was able to find everything and confirm phone calls. She was very informative, clear and a pleasure to work with.Craig - Camden, NJ Review Date: 1/18/2018
Good work
Everything is good! Alejandra is setting up the account for me and everything so far is good. She has excellent customer service.Charlene - Hyattsville, MD Review Date: 1/18/2018
Thank you Thank you
It was a great call with Alejandra, she is awesome. She gave me a lot of information and is fixing some things for me. Thank youRobin - Lyons, CO Review Date: 1/18/2018
Good call with Noah
Noah is a nice guy and is very informative. He showed me how to maximize my profile and it was good!Jonathan - Virginia Beach, VA Review Date: 1/18/2018
Alex is the best
I very much enjoyed working with Alex, it was outstanding. She is actually getting me started with Google and other verification. 6 stars!Kevin - Boone, NC Review Date: 1/18/2018
Jessica is helpful
Jessica is friendly and great to work with. She helped me understand what eGumball does and how the control panel works. It was a good callKeri - Greenwood Village, CO Review Date: 1/18/2018
So far so good !
It was a great call with Brenda. she got me set up with all the accounts in Bing and Apple. Everything is great so far!Jeronimo - Red Hook, NY Review Date: 1/18/2018
Thank You Chris
My call today with Chris went really well. He finished my keywords and set me up with Microsoft and Apple maps. I like that he was very personableDeanna - Okotoks, AB Review Date: 1/18/2018
Ball is rollin
Chris has been incredibly helpful. We are moving forward and I know it will be awesome. Chris gave me good feedback and I felt positive about our phone call. The ball is rollin!Anne Marie - Bryn Mawr, PA Review Date: 1/18/2018
Good job
Melissa is nice and professional. She did a good job showing me around the site and control panel. Helpful walk through.Michelle - Oakdale, MN Review Date: 1/18/2018
Wonderful
Wonderful call with Kaela today! She took me through the whole website to learn how to add and do stuff on the site. Everything was good and she was very nice and patient!Dustin - Hatton, ND Review Date: 1/17/2018
Thanks for your help
Great job Alejandra ! Thank you for setting me up on Google and fixing an old address online.Nikki - Branson, MO Review Date: 1/17/2018
Good job
Alejandra did a very good job! She helped me set up our Google system with eGumball and was informative and very prompt. Thanks AlejandraTara - Lynneville, IN Review Date: 1/17/2018
Clear and simple
Melissa helped me set up my website and get my password and photos together. She was very helpful and explained things very clearly step by step.Devin - Reynoldsburg, OH Review Date: 1/17/2018
Leslie is helpful
Leslie was helping me set up my Google business profile with the extra categories that I purchased. She was so nice and very friendly! Leslie is helpful and answered all my questions.Collin - Bluffton, SC Review Date: 1/16/2018
Easy process
Alejandra is very nice and easy going. She explained everything properly and got us started on Google maps. Thank you for getting things pushed out online today Alejandra :)Michael - Revere, MA Review Date: 1/16/2018
The set up was great!
Thank you Leslie for setting up our ten searchable words online and for setting up Apple and Bing notifications. You did a great job.Lisa - Lancaster, TX Review Date: 1/16/2018
Great
Thank you Alejandra for getting us set up with our pass codes on Google , Apple and Microsoft and for being very thorough. Great customer service!Missy - Olathe, KS Review Date: 1/16/2018
Really good call
Really good call with Jose today. He walked me through all the pages and made sure every question I had was backed up with an answer, I thought it was excellent! Jose really made sure I understood and did a great job.Keith - Omaha, NE Review Date: 1/16/2018
THANK YOU
Chris is very helpful and very friendly! He helped me complete the activation on my account.John - Pawtucket, RI Review Date: 1/16/2018
Thanks Jason
Jason was very helpful with updating my Google optimization. He has pretty good advice when it comes to posting an Ad and how to write an effective post. It was good stuff he showed me ! Thanks JasonDonna - Lethbridge, AB Review Date: 1/16/2018
Helpful
Chris is very helpful and made the process nice and easy! He is helping me get all the information updated and loaded on Google so people can find me.Christy - Indianapolis, IN Review Date: 1/16/2018
Thank you
Thank you for helping me a lot Alex. You walked me through step by step and did great job checking some information on my listing that helped me out a lot.Jose - Laredo, TX Review Date: 1/16/2018
Step by Step
Thank you for helping me a lot Alex. You walked me through step by step and did great job checking some information on my listing that helped me out a lot.Jose - Laredo, TX Review Date: 1/16/2018
Great customer service
Thank you Thomas for explaining the whole service on my eGumball page . Great customer service !David - Denver, CO Review Date: 1/16/2018
Very good
Alejandra is very good and very helpful! She gave me some code numbers for Microsoft, Apple and Google for my business.Arsenio - Queens Village, NY Review Date: 1/15/2018
Thank you Leslie
Leslie's call was great and very helpful! She went over the application, listings and answered every single one of my questions. I am satisfied and rate her top stars!Greg - Sandpoint, ID Review Date: 1/15/2018
So helpful
Alex is great and got me Bing MS code and got my campaign up and running. She helped me work on my keywords and answered a lot of my questions. Thank you for getting my web domain squared away and for being very pleasant and delightful.Rebecca - North Riverside, IL Review Date: 1/15/2018
Thank you for helping me
Melissa is a very very great person! Everything about her customer service was very good. I am ready to use the service and upload all my photos.Mario - Houston, TX Review Date: 1/15/2018
Nice work
Thank you Jeanie for showing us how to get to the website and explaining everything very well. You were really nice and helped me understand Google and the maps.Jan - Ringgold, GA Review Date: 1/15/2018
Excellent
Excellent customer service from Melissa. Keep her around! She helped me update everything on the website and gave me all the good stuff!Floyd - Aurora, CO Review Date: 1/15/2018
Thanks Brenda
Brenda was pretty good and courteous! She set up the website and answered all my questions. The call was very helpful and perfect.Timmy - Bronx, NY Review Date: 1/15/2018
Leslie is great
Very pleasant speaking with Leslie today. She took the time to make sure I understood the quality control and maps. Leslie is great .Priscilla - Hampton, NH Review Date: 1/15/2018
Friendly Team
Thank you Alex for updating my old address from two years ago on Google and for starting my website. You were very friendly and knowledgeable.William - Franklin Square, NY Review Date: 1/15/2018
Everything is great
Wonderful call with Leslie . She was real professional and straight to the point. She knew everything we needed to do and set me up with listings and locations on Google Maps. So far everything is great and I am happy.Richard - Ocala, Fl Review Date: 1/15/2018
Chris is helpful
Chris was very helpful and explained and made sure that I understood everything. It was a really good call! 5 StarsRoxanne - Doral, FL Review Date: 1/15/2018
Erika is a true asset
I did want to take just a moment and tell you how great Erika was. We just recently bought Landing Resort and have been overwhelmed with updates and fixes. This is one of our fixes that need attention. We just did not have the time. She was patient and followed up with me while understanding that it was not completely up to me. She is a true asset to your company. Thank-you for your assistance in this matter. Elise Dumas, Manager Landing Resort.Elise - Zephyrhills, FL Review Date: 1/12/2018
Thankful
I am thankful and appreciate Leslie's help. I am new to this so anything helps me! Leslie did a great job helping me with all the keywords that we needed and set up codes for me.Richard - Mount Wolf, PA Review Date: 1/12/2018
Simple
I did not know what I was doing and Melissa was able to walk me through everything. She was very friendly and patient and made it very simple .Ben - Manhasset, NY Review Date: 1/12/2018
Great customer service
I had a perfect customer service call with Jessica. She is informative and answered all my questions. She was delightful to work with and went through everything.Elizabeth - Chicago, IL Review Date: 1/12/2018
Excellent
Brenda was excellent! She was able to get us linked up on Google :)Lonnie - Saint Robert, MO Review Date: 1/12/2018
Excellent call with Melissa. She steered me down the proper path and was really helpful and nice.
Garnet - Peterborough, ON Review Date: 1/12/2018
Garnet - Peterborough, ON Review Date: 1/12/2018
Best work done by Alejandra
Alejandra is the best and I cant wait to talk to her again! I appreciate that you are all calling me and staying in touch with me via email.Charles - Haverhill, MA Review Date: 1/12/2018
HELPFUL
Katrina was pretty helpful! I like that she offered suggestions that is out side of her normal work perimeter.Steve - Divide, CO Review Date: 1/12/2018
Great work
Everything is great with egumball. Chris made a call to Google to set up my codes and got it verified. He was patient and very professional.Sandra - Millsap, TX Review Date: 1/12/2018
5 Stars Noah
Noah was the only one that came back and responded and told me exactly what's going down!! He explained the service and was patient.Hans - Salem, OR Review Date: 1/12/2018
Alejandra is so so helpful
Alejandra is the best. I don't know how to explain what she did but she was really good at it! She got my account figured out and her customer service was exemplary.Mike - Tucson, AZ Review Date: 1/12/2018
Great customer service
Thank you Jeanie for showing me how to use the portal . Great communication!Vernitia - Richmond, VA Review Date: 1/12/2018
Thanks Bailey!
Great conversation with Bailey! He got me set up with my company information and has a great personality to work with.Henry - Augusta, GA Review Date: 1/12/2018
Excellent
Excellent customer service . William took down my keyword and did my confirmation for Apple and Microsoft Bing. It was a great call !Jerome - Rochester, MN Review Date: 1/11/2018
Helpful
Jose was very helpful. He did a very good job helping me with the dashboard and went through everything.Nick - Cheektowaga, NY Review Date: 1/11/2018
Thank You
Thank you Noah for breaking down the service for me and getting me the information I needed. You did a good job linking me up with more transparency.Mark - Paterson, NJ Review Date: 1/11/2018
Great job
Great call with Alejandra. She is pleasant to talk and explained everything she was doing . The process went seamlessly.Chris - Downingtown, PA Review Date: 1/11/2018
Great job
Great call with Alejandra. She is pleasant to talk and explained everything she was doing . The process was seamless.Chris - Downingtown, PA Review Date: 1/11/2018
Good Work
Thank you for being very nice and getting straight to the point William! Good work on my account.Brittney - Wilmington, NC Review Date: 1/11/2018
Great Control Panel
There is a lot of stuff I could do on the control panel so that it works better for me. Melissa walked me through the control panel and was willing to stay on the phone longer so that I have a better understanding. She was very helpful and informativeJohn - Orange, CA Review Date: 1/11/2018
Best work from Jeanie
Jeanie is the best! I love that little thing , she was typing so fast! I am computer illiterate and I like that Jeanie had an answer for everything I asked. Jeanie helped me add a whole lot of stuff on my website and it just went really really well.Bill - Pine River, MN Review Date: 1/11/2018
Thank you Brenda
Brenda was quick, efficient and straight forward with the activation on my account. She was helpful too!Anne - Portland, OR Review Date: 1/11/2018
Very good
William got me the website address and told me what to expect . He was very good and very nice! Thank you for being helpful William . 10 StarsStephanie - Cumming, GA Review Date: 1/10/2018
Professional
Pretty good call with Chris. He started the process for me and we had a good conversation. He got his work done and he was professional.Nick - Fort Lauderdale, Fl Review Date: 1/10/2018
Excellent
Excellent customer service by Melissa. She helped me set up my ads and went through everything with me. She was real patient as I am real slow on the computer so I really appreciate that. Thank youGerry - Fayetteville, NC Review Date: 1/10/2018
I got the feeling that Alex really wanted to help me. She got my codes set up and went over all the search engine profiles. My call went really well!
Terry - Clinton, IA Review Date: 1/10/2018
Terry - Clinton, IA Review Date: 1/10/2018
Thank you Leslie
Leslie is probably the most helpful person I have worked with at eGumball so far! She was very professional, efficient and got everything cleared up that we needed to do.Matt - New Port Richey, FL Review Date: 1/10/2018
JESSICA ROCKS!
Jessica is the only person that is getting it done for me, I cant believe it! The knowledge that Jessica has is on another level and everyone needs to get on her page. She taught me what I can and can't do on the template and showed me a lot of things I didn't know about. Jessica is helping me get it all done and she really is the gem in the company.Pamela - Chicago, IL Review Date: 1/10/2018
Good work
Alejandra made sure I knew everything I needed to do and was so great and patient. She was thorough and gained access to the actual Google account so we made progress.Megan - Hooker, OK Review Date: 1/10/2018
Really Helpful
Jeanie was really helpful ! I hadn't been on the website and Jeanie showed me some of the things that needed to be taken care of.Louise - Burlington, MA Review Date: 1/10/2018
5 stars
I know more about what your company does for me because of Katrina. We are finally on the same page and she is perfect! Good customer serviceDr. - Rockville, MD Review Date: 1/10/2018
Fantastic!
Fantastic customer service. Jeanie and I went through several steps on the dashboard and she was so patient and such a good listener.Daniel - Las Vegas, NV Review Date: 1/10/2018
Thanks for the set up William
William is very polite, professional and was very patient with me. He is helping me get things set up!Sherlie - New Braunfels, TX Review Date: 1/9/2018
eGumball's team is patient
Alejandra was great and really courteous. She walked me through the process and answered every single one of my questions. She was definitely patient too!Mark - Albuquerque, NM Review Date: 1/9/2018
Jeanie is helpful
Jeanie was very helpful, very insightful and everything was just great. I enjoyed talking to her. I was scared at first for doing this but I think we made a great decision hiring eGumball.Noel - Minneapolis, MN Review Date: 1/9/2018
Everything is great so far
Very good working with Alejandra. She went over everything and was really nice and very self exploratory.Max - Burlington, NC Review Date: 1/9/2018
Good
Alex was getting everything set up as far as managing my Google account and verifying it. She was very polite and my call went good.Kristy - Southaven, MS Review Date: 1/9/2018
Thank You Alejandra!
Thank you Alejandra for making this a very easy process and explaining exactly what you were going to on my account. Very good!Lori - Canton, GA Review Date: 1/9/2018
5 stars!
Thomas brought some things to my attention that I hadn't really considered before. He was great,helpful and real personable.Dan - Topeka, KS Review Date: 1/9/2018
Good job
Melissa is very informative and explained everything very good. Most importantly she was able to get an email out to me.Lavon - Flintstone, GA Review Date: 1/9/2018
Good Good work Jessica
Good call with Jessica! We loved her! She got us in and went over everything.Kevin - Saegertown, PA Review Date: 1/9/2018
Thank you Melissa
Melissa is really sweet and helped me upload my photos to my website. She was thorough and tried me 3 times until she finally got a hold of me to help me.Allen - Keithville, LA Review Date: 1/9/2018
Thank you so much
Chris did everything he said he would do! He verified the Apple and Bing codes and processed them, it was great! 4.5 StarsMarcos - Phoenix, AZ Review Date: 1/9/2018
Above and Beyond
My call with William went great. He verified some stuff and added the last of my keywords. He was very polite and went above and beyond.Heather - Denver, CO Review Date: 1/8/2018
Thank you Chris for the domain help
Chris got us set up with time sensitive stuff. We got Apple and Bing verified and he got the domain name I wanted so I am happy about that. He was very good , very professional and helpful.Robert - Corpus Christi, TX Review Date: 1/8/2018
Alex did a great job with my business page.
I had an old address showing up from 12 years ago and also a more recent old address of 3 years ago and Alex was able to fix my page so that its visible with my correct information. She did a good job and did her best!Daniel - Dickinson, ND Review Date: 1/8/2018
Alejandra is very patient and great. She verified my business information and she got my website domain set up. Great job
David - Carnesville, GA Review Date: 1/8/2018
David - Carnesville, GA Review Date: 1/8/2018
Easy
Thomas walked me through the whole program and explained it very good so that it was easy for me to understand.Larry - Gobles, MI Review Date: 1/8/2018
Good Work
Great call with Alejandra. She was able to get those pin codes plugged in the system so that we can start getting things moving online. Very good workJuan - Hialeah, Fl Review Date: 1/8/2018
Gracias Jose
Todo estuvo bien con Jose. El me ayudo poner informacion en mi pagina y era muy paciente.Nora - Westminister, Co Review Date: 1/8/2018
Thank you Melissa
Melissa is very nice and so polite. She is helping me set up my website and explained everything very well.Ron - Trout, ON Review Date: 1/8/2018
Great
Brenda got me well on my way for being noticed online. We got all three pages verified and it was great.Susan - Englewood, Fl Review Date: 1/8/2018
A+
Thomas is great, wonderful and I appreciate him a lot! He is really really good and told me he would handle all of my site for me. He gets an A+ for great customer service.Randi - Las Vegas, NV Review Date: 1/8/2018
Thank you
Great help from Melissa today. She helped me navigate through the log in website and overall made the phone call quick and easy.Max - Lake Worth, FL Review Date: 1/8/2018
Very helpful
Leslie was very helpful! She worked on my keywords and is now managing my Google account.Rozanna - New York, NY Review Date: 1/8/2018
Jeanie is the best to work with
I have high regards for Jeanie! Jeanie was very helpful and our call today went great. So far things are moving along and I would rate Jeanie 5 being the best! She is at the top!Daryl - Lubbock, TX Review Date: 1/8/2018
5 Star Experience
I like how everyone at e-gumball that I have dealt with have been very patient, and reassuring that they can help with any questions or concerns that I have.They have explained everything very thoroughly. Bailey went through all of the features that I had to do to finish our business information. Definitely a 5 STAR experience.Lisa - Deerfield, WI Review Date: 1/5/2018
Nice work
Melissa is a nice lady to work with and went above and beyond. She set up the website for me and was very friendly.David - Muncie, IN Review Date: 1/5/2018
Good job
Alejandra was very good to work with. She help me add eGumball to manage my Google my business and was just very good at it.Ellen - Franklin, PA Review Date: 1/5/2018
Great great great job
I like that Archie did not give me the technical talk which I appreciate highly since I am not tech savvy. He did a great job answering all my questions and really cleared up some of the questions I had about Google and how we are listed. Archie gave me a little bit more knowledge about how this all works. Great jobSeyden - Savannah, GA Review Date: 1/5/2018
Thanks for all your help
Brenda was very helpful. She got some of the preliminary information and did the verification with Apple and Bing. We verified those pages and Brenda showed me where to view my website.Denise - Federalsburg, MD Review Date: 1/5/2018
Thanks for all your help
Brenda was very helpful. She got some of the primary information and did the verification with Apple and Bing. We verified those pages and Brenda showed me where to view my website.Denise - Federalsburg, MD Review Date: 1/5/2018
Easy to understand
Thank you Tommy for walking me through everything and making it easy for me to understand the steps. Thanks for being easy to work with as well.Carla - Richardson, TX Review Date: 1/5/2018
Thank you
I appreciate Jessica being patient and working with me to resign with the search engine.Maria - Highland Township, MI Review Date: 1/5/2018
Kaela was informative and got what needed to be done! I was happy with the mere fact that Kaela stayed on the line and walked me through the process instead of just giving me instructions.
Dijon - Decatur, Ga Review Date: 1/4/2018
Dijon - Decatur, Ga Review Date: 1/4/2018
Above and Beyond
The service was very professional but at the same time was fun talking to Brenda. She helped me select my 10 search items for my business. 5 out of 5 stars and if i could give her 6 stars for going above and beyond I would.Thomas - Smithfield, RI Review Date: 1/4/2018
Good Call
Very good call with Jose today. He went over the control panel and was very detailed and thorough. He answered every question very promptly and was very polite and quick with things.Nate - Freeburg, PA Review Date: 1/4/2018
Terrific
Brenda is terrific! I had a great phone call with her and she is absolutely wonderful. She pretty much did everything I asked. 5 StarsJeff - Rock Springs, MI Review Date: 1/4/2018
Helpful
Noah was very helpful and kind. He told me he would take care of my billing issues due to my sister being ill. He was such a huge help. Thank you so much.Bambi - Seminole, FL Review Date: 1/4/2018
Excellent
Jeanie was excellent! She helped me with pretty much everything.Tracy - Oklahoma City, OK Review Date: 1/4/2018
Thank you Jeanie
Thank you Jeanie for helping me set up my online portal. You were very thorough and did a good job.David - Cottonwood Heights, UT Review Date: 1/4/2018
10 Stars
What I liked about eGumball is that they are persistent for those of us who are busy and I like that they are doing everything that they promise. Thomas was very helpful and went through the website and showed me how to enter information. 10 starsChris - Clarksville, TX Review Date: 1/4/2018
Thomas is very good
Thomas is very good and helped me fill out the website information and explained what I need to do and how to do it. He is very good!William - Fort Worth, TX Review Date: 1/4/2018
Good Service
I had good service today with Jonathan. He worked me through the control panel and helped me correct my business hours.Jeannette - Jacksonville, FL Review Date: 1/4/2018
Thank you Thomas
Thomas was patient and took care of all of my request. He was also so polite on the phone.Thomas - Aiken, SC Review Date: 1/4/2018
Noah is a stellar guy
Noah was good about hearing my frustration, upgraded my service for the same $$$ I'd been spending & promised me he'd look after me in the future. I would rate Noah definitely 5 stars. He's a stellar guy with a nice voice & patience.Tracy - Forest Grove, OR Review Date: 1/4/2018
Anwar was helpful and had good things to say about what he saw about our company growth. Thank you Anwar
Angela - Huntsville, Al Review Date: 1/3/2018
Angela - Huntsville, Al Review Date: 1/3/2018
Riyad was able to answer all my questions, got me reactivated and we are progressing on! He was very helpful.
Mark - Memphis, TX Review Date: 1/3/2018
Mark - Memphis, TX Review Date: 1/3/2018
Set up was easy
Alejandra did the set up access to Bing, Apple and Google. She was very responsive and turned things around very quickly. She called me right back and made progress on things.Jim - Towson, MD Review Date: 1/3/2018
Great work
Great work Leslie! She helped up get things set up so everything is right. She did a fine job. 5/5Jerry - Waynesville, GA Review Date: 1/3/2018
Excellent
Dominique was excellent ! She is very very good and is helping me set up my business online with Google. I liked that she was so thorough and helpful. Thank you DominiqueSteve - New York, NY Review Date: 1/3/2018
Very helpful
Jeanie is very very good and very helpful. She was so polite on the phone! Thanks Jeanie for helping me !Robert - Birmingham, MI Review Date: 1/3/2018
Great to work with
Jeanie is great to work with and walked me through how to set up the control panel. She was very pleasant on the phone too.Rhonda - Lake Oswego, OR Review Date: 1/3/2018
Thank you thank you!
Thank you Jeanie for being great and helping us get our website up and running. Exceptional customer service!Roy - Thomasville, GA Review Date: 1/3/2018
Good Job
Jeanie showed me how everything works and helped me out a lot. We went online together and it went good!Ester - Bridgewater, VA Review Date: 1/3/2018
Thank you
Thank you Leslie for helping me sort out the website and for getting my package started with search engine optimization. Very goodKorntawat - Portland, OR Review Date: 1/3/2018
Thank you Leslie
Very good call with Leslie.She verified Apple, Bing and verified all ten of our keywords and contact information. She called on time and seemed efficient and knowledgeableLisa - Prescott, AZ Review Date: 1/3/2018
Helpful
Thomas is very helpful and walked us through how to get things set up. 5 starsJoanne - Black, MO Review Date: 1/3/2018
Thanks eGumball
Thank you Katrina for explaining how eGumball operates. You really cleared it up for me and helped me understand what I needed to do. You were very good and very helpful.Mehgan - Conyers, GA Review Date: 1/3/2018
5 Stars
Jason was very nice and pleasant. He was really good and helped me look up the listing and answered my questions.Derek - Oshawa, ON Review Date: 1/3/2018
Melissa is helpful
Very good call and everything was handled well today. Melissa helped me set up the basic profile and helped me add keywords and pictures.Shyaan - Irvine, CA Review Date: 1/3/2018
Super helpful
Thank you Melissa for being very helpful and answering all the random questions I had. You did great helping me figure out how to select my keywords and were helpful with the entire set up.Bailey - Austin, TX Review Date: 1/3/2018
Katrina is great to work with
I had some issues with my Google listing and webpage and Katrina did an excellent job helping me understand what I signed up for. She is also in the process of fixing my account. Thank you KatrinaBob - Franconia, NH Review Date: 1/3/2018
Melissa is the best
Melissa kept me calm and was very polite and helpful. I am happy with how patient and professional she was with me. Thank you Melissa for being really really helpful.Terry - Bono, AR Review Date: 1/3/2018
Keep it going
Fabulous customer service! eGumball's customer service team knows what they are doing and they are friendly.Amy - Hope, ME Review Date: 1/3/2018
Excellent
Dominique was excellent ! She is very very good and is helping me set up my business online with Google. I liked that she was so thorough and helpful. Thank you DominiqueSteve - New York, NY Review Date: 1/1/2018
Alejandra did the set up access to Bing, Apple and Google. She was very responsive and turned things around very quickly. She called me right back and made progress on things.
Jim - Towson, MD Review Date:
Jim - Towson, MD Review Date:
Good call
Very good call with Melissa today. She walked me through the portal and reviewed all the sections with me. She was very thorough and friendly.Carrie - Lafayette, IN Review Date: 12/29/2017
Patient
Bailey walked me through and showed me how to work the control panel. He was very pleasant and patient with me.Katherine - Billerica, MA Review Date: 12/29/2017
Good Good Job
Umar has really good mannerisms and helped me understand the site a little bit better. He did a good job and was so easy to talk to.Norman - Auburn, MA Review Date: 12/29/2017
Thanks Jeanie
Thank you Jeanie for helping me learn a few things about how to post stuff on my control panel. You did a great job helping me update different things on my account. This will help drive customers to my store.Randall - Chalmatte, LA Review Date: 12/29/2017
Great
Jason was great and everything went perfect. He helped me make a few changes on my account and was very professional. 6 Stars!Marvin - Detroit, MI Review Date: 12/29/2017
Awesome
Awesome everything is awesome! Alejandra finalized everything and was absolutely patient.Kat/Linda - Medicine Hat, AB Review Date: 12/29/2017
Everything went great on my call with Brenda. I gave her the codes for Apple, Google and Bing so she could go on and start things out for me. I liked her very much!
Barbra - Green Island, NY Review Date: 12/28/2017
Barbra - Green Island, NY Review Date: 12/28/2017
Thank you
Thank you Dominique for making the verification run very smoothly and updating all my company information. You got everything right and got me into the three main search engines. Good workRandy - Charlestown, NH Review Date: 12/28/2017
Perfect! My call was perfect! Thank you Brenda for changing my maps and for starting the website work.
Kimberly - Beachwood, NJ Review Date: 12/28/2017
Kimberly - Beachwood, NJ Review Date: 12/28/2017
Good job
I finally have a good understanding of the service thanks to Thomas. He took the time on my account so I could better understand and everything went good.Kelvin - Orangeburg, SC Review Date: 12/28/2017
Thank you so much
Thank you Ricardo for explaining the on going process of the service. I was really satisfied with the answers you gave me today! The call went really well :)Tim - Lewistown, PA Review Date: 12/28/2017
Thomas knows what he is talking about! He is very good , efficient and did a good job walking me through the site.
Dave - Vanscoy, SK Review Date: 12/28/2017
Dave - Vanscoy, SK Review Date: 12/28/2017
5 stars
Jessica explained things great to me. If I could work with Jessica every time that would be great. She is so easy to understand and is very patient. Thank you Jessica for answering all my questions.Sandra - Kichener, ON Review Date: 12/28/2017
Good work Dominique
Dominique got somebody from Google to call me to help me start the process for that account and for my Microsoft and Apple account. She was very good.William - Westbury, NY Review Date: 12/28/2017
Thank you Dominique
Dominique was great and is helping me maximize my exposure on the web.David - Tampa, Fl Review Date: 12/27/2017
Keep it rolling!
Umar was very informative and was able to take me in the right direction. He explained everything clearly and got me ready for the next steps. I am looking forward to making this work at a high level. I am excited to work with you all and keep it rolling!Walt - Ypsilanti, MI Review Date: 12/27/2017
Pleased with customer service
Leslie is a pro! I was very pleased with her. She was just awesome, very nice and very helpful! She helped us verify our pages and was a great listener. Thank you Leslie for helping usRodolfo - Houston, TX Review Date: 12/27/2017
Issues resolved
We had some problems that needed to be cleaned up and Dominique addressed them right away. She has excellent customer service skills and was very helpful.Doug - Bartow, Fl Review Date: 12/27/2017
Thank you Brenda
Brenda was fantastic and is helping me set up the website. Everything was taken care of fantastically today.Anonymous - Fort Gratiot, MI Review Date: 12/27/2017
Great work
Melissa was great, very helpful and showed me everything I needed to know. I was pleased with how thorough she was.Patrick - Dodge Center, MN Review Date: 12/27/2017
Alex is so helpful
Alex was able to verify my listings through confirmation calls and set up my Google, Bing and Apple. She was very pleasant to do business with and was so helpful.Angela - Clarksville, TN Review Date: 12/27/2017
Great
We had a couple of problems and Leslie managed to take care of it today. She set me up with verification codes and she was very helpful.Rex - Sandusky, OH Review Date: 12/27/2017
Customer service is great
Brenda is absolutely a delight! She was so sweet and really worked with me and our situation.John - Hazel Crest, IL Review Date: 12/27/2017
Very nice
Melissa is very nice and so sweet. She helped me sign into the website portal and was so patient with me.Wendy - Burtonsville, MD Review Date: 12/27/2017
Thank you
Thank you Jeanie for helping me correct the Bing listing and for covering the whole control panel with me. You helped me out a lot!Kevin - Cherry Hills, NJ Review Date: 12/27/2017
My set up is done
Thank you Leslie for being pleasant, efficient and getting us all set up.Norma - Lexington, KY Review Date: 12/22/2017
Apple and Bing verified
Alejandra is well spoken and well mannered and I appreciate that. She did a great job helping me verify our Apple and Bing page.Steve - Columbus, NE Review Date: 12/22/2017
Great conversation!
Everything went fine on my phone call with Alex. We had a good conversation and I would rate her 5 stars.Joe - Burton, MI Review Date: 12/22/2017
Jose is amazing
Jose has the patience of a saint! He was so awesome and seriously so patient with me.Sharyl - Springfield, OR Review Date: 12/22/2017
Awesome
Alejandra was awesome and finally got us in the right direction! Thanks for the setup :)Rachel - Brecksville, OH Review Date: 12/22/2017
Thank you Jason
I was very interested in trying to understand what we are getting from eGumball and Jason was so helpful and emailed me an easy link so my customers could leave my business a review.Peter - Wilmington, DE Review Date: 12/22/2017
Thank you Chris
Thank you Chris for getting everything accomplished. You helped me with a couple of questions that wasn't part of your original goal and you did very nice! You were attentive to my needs and everything went rather well.Mary - Defuniak Springs, FL Review Date: 12/21/2017
We are finally an open business
Thank you Dominique for getting our presence back up on the internet and getting our business open :)David - Riverdale, NJ Review Date: 12/21/2017
Thank you Bailey
Bailey was great and very very patient with me. I don't know how to work on my website and he guided me through it.Therese - Greenwood, IN Review Date: 12/21/2017
Thank you for helping me
Thomas was able to help me get my username and passwords and showed me how everything works! He made is so easy for me to follow him. Thank you so much Thomas for helping me.Joseph - Warwick, RI Review Date: 12/21/2017
Good Job
Jeanie seemed knowledgeable on what she was talking about and did a good job setting me up with the webpage.Susan - Vernon Center, MN Review Date: 12/21/2017
Alejandra is so friendly
Alejandra is very friendly, positive and so smart! She really knows what she is doing. I am happy to work with a reputable company that is going to get the job done.Chris - Columbus, OH Review Date: 12/21/2017
Thank you Leslie & eGumball Team
That you Leslie you were a terrific eGumball member. You were friendly, professional and very helpful and Charlie was also a very nice salesperson. Thanks again Leslie and the rest of the EGUMBALL TEAM for all your help time and understanding !Shelly - Philadelphia, PA Review Date: 12/21/2017
I am a newbie
I am kinda a newbie in the webpage world. Chris is pretty easy to work with. He showed me everything that I needed to know. I liked that Chris was in a holly jolly spirit and was very sweet! Chris made this eGumball experience nice for me.Delora - New Port Richey, FL Review Date: 12/21/2017
Very good call
Today I have a very good thorough call with Bailey. He explained the website and how I can interact and customize it. He got me in the right direction!Lanny - Port Saint Joe, FL Review Date: 12/21/2017
I am going in the right direction
Today I had a very good thorough call with Bailey. He explained the website and how I can interact and customize it. He got me in the right direction!Lanny - Port Saint Joe, FL Review Date: 12/21/2017
Gracias
Alejandra es muy paciente y me ayudo a verificar la información para ver los nicknames para el sistema.Lucia - El Paso, TX Review Date: 12/21/2017
Thank You eGumball
What I like about eGumball is knowing the service is taking care of LHA on the web so those searching find us quickly. Jason today was helpful and explained the services provided by eGumball and showed examples. Jason also sent us to the billing department so we could pay our December bill. I would rate his customer service 5 stars!Lee - Clanton, AL Review Date: 12/21/2017
Thomas is helpful
Thank you Thomas! I thought you did a good job helping me and you were very knowledgeable.John - Morris, Il Review Date: 12/21/2017
Jessica is the best rep
So far Jessica is the best person I have talk to and worked with. She has answered all my questions and I really like her!Susan - Fullerton, Ca Review Date: 12/21/2017
Apple activation
Really good customer service from Leslie. She is so patient and she helped me get codes for Apple today.Denise - Oak Lake, MB Review Date: 12/21/2017
Friendly team
Melissa is friendly and really did a good job explaining the control panel to me. Thank you eGumballPeter - Philadelphia, PA Review Date: 12/21/2017
Thomas is helpful
Thomas is helpful and he didn't get upset that I am not computer savvy. He worked me through the service and was great.Frank - Jonesboro, AR Review Date: 12/21/2017
Thanks for your help
Chris is very helpful and knowledgeable about fixing my situation. He did a good job verifying and starting my marketing campaign.Jorge - Orangeburg, SC Review Date: 12/21/2017
Thank you
Thank you Erika for helping me keep track with Google and all of that stuff. You were very polite and helpful!Deborah - Gray, KS Review Date: 12/20/2017
Great job
Bailey was knowledgeable and very patient. He reviewed every drop down menu and every selection that was there. Good jobGloria - Dallas, TX Review Date: 12/20/2017
Thanks for the easy set up
Thomas is friendly and helpful! He was really good and pretty much set everything up and go it all ready!Nick - Stanfordville, NY Review Date: 12/20/2017
Thank you Christa
Christa was fabulous - she made us feel much better about e gumball!Steve - Macon, GA Review Date: 12/20/2017
Thank you Chris
Thank you Chris for getting everything accomplished. You helped me with a couple of questions that wasn't part of your original goal and you did very nice! You were attentive to my needs and everything went rather well.Mary - Defuniak Springs, FL Review Date: 12/20/2017
Impressive
I was impressed with Leslie. She did her research and made sure the keywords were going to pop up on Google and she did good!Jesse - Houston, TX Review Date: 12/20/2017
So far everything is fantastic
I am not savvy and my call with Alejandra went fantastic! She did everything she was said she was going to do. She got me ten top keywords and put them in order. She organized all my passwords and code words and was very helpful and professional. We are heading in the right direction with my domain site and pages.Jeff - Oxford, OH Review Date: 12/20/2017
Great work
Dominique is terrific. We were waiting on some information to reclaim our page and she was just fabulous.Boris - Vero Beach, Fl Review Date: 12/20/2017
Very helpful
Above and beyond! Jason was very helpful and updated a bunch of stuff for me.Randy - Lubbock, TX Review Date: 12/20/2017
Thank you Dianna
Dianna went over my account, gave me suggestions and showed me exactly what my account is doing for me. She did a great job.Sharon - Danforth, ME Review Date: 12/20/2017
A+++++ service
I'll tell you that Katrina is the best person I have ever had take her time and slowly explain to me what you guys do. She helped me put my face back online and explained the service 3 to 4 times. I have never had someone take the time needed to review this with me. Katrina made me feel confident in the service. Thank you so much Katrina. You get a A+++++Jeremy - Wichita, KS Review Date: 12/20/2017
I trust eGumball
10+ all the way across the board. Leslie is a wonderful person! She showed me what you do , was very professional and had my interest. I am trusting eGumball and you should give Leslie a raise!William-Thomas - Minneapolis, MN Review Date: 12/20/2017
Chris is the best!
I am so happy to be doing business with Chris. I have been burned many many times before and Chris was wonderful, professional and very caring which makes me happy. He gave me a lot of attention and was very polite. Your the best ChrisVo - Killeen, TX Review Date: 12/20/2017
Professional Team
Brenda is very professional and got me verified with Apple, Bing and Google. She was very understanding and so polite. She called me back at the time that we discussed and did great.Pamela - Spring, TX Review Date: 12/20/2017
Easy to deal with!
Alex was friendly and did a nice job and was so easy to deal with. She got permission to go into my Bing and Apple accounts and we set up the initial ten keywords.Dean - Alexandria, MN Review Date: 12/20/2017
Good
William is very thorough and helped me set up the website and all three online pages. Everything was good!Bob - Bessemer, AL Review Date: 12/19/2017
Great job
Dianna was great. She was able to upgrade me to the silver plan that will help me get a little more and she helped me with the Google map service.Soheil - Sherman Oaks, CA Review Date: 12/19/2017
So kind
Alejandra is very kind and patient. She did a wonderful job setting me up with Google and Apple.Sara - Flower Mound, TX Review Date: 12/19/2017
THANK YOU
Very smooth activation call. William was able to help me activate the account and is getting things take care of.Joe - Fort Myers, FL Review Date: 12/19/2017
Great walk through
Good job walking me through the control panel and walking me through each section. You were patient Bailey, thank you.Mike - Allentown, PA Review Date: 12/19/2017
Excellent
Thank you Brenda for helping me set up the keywords and all three online pages. You did a great job explaining everything and you were excellent.David - Broussard, LA Review Date: 12/19/2017
Google help
Dominique was great and just awesome. She helped me with the ten keywords and was able to help me take over the Google page. Thank you for being courteous.Nick - Fort Worth, TX Review Date: 12/19/2017
Professional!
William got my information in the page corrected and, found my email wasn't right and fixed it. He was very professional and very helpful.Jon - Vineland, ON Review Date: 12/19/2017
Jeanie saved the day!
Jeanie was absolutely amazing. Pretty much took over the reins and did 90% of my job! Every day is a huge learning curve for me and she walked me through hand in hand. She got my website up to date and took down all my information. It was kinda shocking on how awesome Jeanie truly is. She was so patient!!!Daniel - Saint Paul, MN Review Date: 12/19/2017
Awesome Awesome
Absolutely awesome customer service. Jeanie showed me how to go around the website and how to add pictures. She explained each and every one of the steps inside the website. I think she deserves a raise!!!!!Mark - Antrim, NH Review Date: 12/19/2017
Above and beyond
I had Jeanie do something outside of her normal duties and she did it! Now that's going above and beyond! She showed me the control panel and was very knowledgeable and thorough.Justin - Ponce Inlet, Fl Review Date: 12/19/2017
Very productive!
I think my call with Chris was very productive. We got a lot done and was pretty patient with me. Chris did a good job on my account and had the information to answer my questions.Dr - Tusla, OK Review Date: 12/19/2017
Nice job
Alex gave me the time and told me exactly what she was going to do today. She was nice and did an excellent job on my account.Silvia - McAllen, TX Review Date: 12/19/2017
Helpful!
Erika got me a little discount and helped me with an extra package. She did a great job!Scott - Elkhart Lake, WI Review Date: 12/19/2017
Great job
Alex was professional and yet relaxed. She was nice and easy to work with! Thank you for helping me with Google, Bing and Apple.Francisco - Crest Hill, Il Review Date: 12/19/2017
Thank You Jeanie
Great job Jeanie. Thank you for getting my website set up . You made it very easy and you knew exactly what to do!Emily - Ashburnham, MA Review Date: 12/19/2017
Fantastic
Dianna was fantastic. I would highly recommend working with her! She was very very helpful and answered all my questions.Jim - Ogdensburg, NJ Review Date: 12/19/2017
Nice work
Brenda helped me get my stuff verified and was very nice and polite. Everything went fine :)Chris - Baltimore, MD Review Date: 12/19/2017
Nice work
Brenda helped me get my stuff verified and was very nice and polite. Everything went fine :)Chris - Baltimore, MD Review Date: 12/19/2017
Muchísimas gracias
Muchísimas gracias por hacer mis datos y confirmando las horas. Muy amable fue la señorita Alejandra. Me ayudo con Microsoft y el apple.Jessica - Amarillo, TX Review Date: 12/19/2017
Blessed!
I have been blessed for most importantly Katrina for taking my call today. eGumball has been so proactive on my account and for that I give gratitude.Paul - Oakville, ON Review Date: 12/18/2017
Thank you Katrina!
Katrina is very very helpful and is really working hard to straighten everything out for me.Chuck - Eugene, OR Review Date: 12/18/2017
Leslie is really nice
Great! It was an excellent call with Leslie. She finalized the ten keywords that people see and verified my address and phone number. She was really nice :)Craig - Lexington, SC Review Date: 12/18/2017
Fine Job
Alejandra gave me all the information I needed and was very patient. I thought she did a fine job and was very helpful.MIchael - Boca Raton, FL Review Date: 12/18/2017
ALL GOOD
It was all good today. Jeanie got things in place for me. I like that you guys actually helped me set things up unlike other companies in the past.Doug - Dallas, TX Review Date: 12/18/2017
Good customer service
Very good customer service from Leslie. She was very direct and did not waste my time! I like people like that.Denise - Norwalk, CT Review Date: 12/18/2017
Excellent call
I had an excellent call with Alex. She was able to get some information on my advertising with Bing, Apple and got them to give me codes so Alex could access my account and manage them.Edna - Delray Beach, FL Review Date: 12/18/2017
Great job today
Everything went great today with Dominique. The follow up was excellent and she did a great job.Heather - Denver, CO Review Date: 12/18/2017
Excellent
Pretty good conversation with Katrina. She explained everything clear and answered all my questions. She is excellent and great to work with.Phuong - Phoenix, AZ Review Date: 12/18/2017
Password recovery
Very nice phone call with a very nice girl named Katrina. She helped me recover my password and helped me with some specials you got going on. The call was pleasant overall.Max - Mchenry, IL Review Date: 12/18/2017
Thanks
Thank you Leslie. My call went very well, very smooth and you hooked it up with Bing and Apple. I had a very pleasant experience.Robyn - Statesboro, GA Review Date: 12/18/2017
Online marketing
Alex got access to my Google account and is doing all my online stuff for me. She was very nice and helpful. I am excited what we could do moving forward.Jackie - Omaha, NE Review Date: 12/18/2017
Jeanie is knowledgeable
Very good call with Jeanie. She walked me through the control panel in terms of setting up some aspects of my website and was very knowledgeable, patient and pleasant.Mervin - Lethbridge, AB Review Date: 12/18/2017
Blessed!
I have been blessed for most importantly Katrina for taking my call today. eGumball has been so proactive on my account and for that I give gratitude.Paul - Oakville, ON Review Date: 12/15/2017
Extra Mile
William has gone out of his way and has gone the extra mile for me. You have absolutely done what no other company could ever do for me. There is nothing more that I can give you other than my gratitude. Everything connected with William today and if it wasn't for him I wouldn't have been able to receive all that I needed.Paul - Oakville, ON Review Date: 12/15/2017
Very patient
Brenda was really good, very helpful and very patient. I had a lot of things going on and she didn't mind repeating things. She made sure I understood it all! A+Jesse - Sarasota, FL Review Date: 12/15/2017
Great job
Customer service is great! Chris was very prompt, quick and friendly! eGumball has a very good staff!Jeannie - Indianapolis, IN Review Date: 12/15/2017
All is good!
Thanks to Alejandra everything went good ! She got me all set up and ready for the next route!Eric - Sanford, NC Review Date: 12/15/2017
Happy with eGumball's customer service
Everything worked out today! We completed everything on time and I am all good!Janet - Miami, FL Review Date: 12/15/2017
Fantastic
Fantastic customer service. Chris walked me through the entire thing and got everything up!Chris - Ottawa, KS Review Date: 12/15/2017
Helpful
Jose helped walk me through the account. He was very informative and thoroughMartina - New York, NY Review Date: 12/14/2017
Thanks for the website
We made changes and finished our website today. Jeanie did a great job and she was awesome !Charlotte - Montgomery, AL Review Date: 12/14/2017
Thank you for helping me
Dominique was able to cancel out some of my old listings and was able to get a hold of Google and Bing to straighten out our new location. She went above and beyond!Marvin - Johnston, IA Review Date: 12/14/2017
Very good call with Bailey. He helped me go through all the features in the business owner's dashboard and helped me review all the steps and how to add pictures.
John - Staten Island, NY Review Date: 12/14/2017
John - Staten Island, NY Review Date: 12/14/2017
Thank you
Very good call with Bailey. He helped me go through all the features in the business owner's dashboard and helped me review all the steps and how to add pictures.John - Staten Island, NY Review Date: 12/14/2017
Activated
Thank you Chris for getting all of my directories set up and the activation of Google, Bing and Apple.Jeanette - Olive Branch, MS Review Date: 12/14/2017
Easy process
Thank you Leslie for giving me some insight on how the site works and how the work directly connects to eGumball. You were so thorough and you made sure I knew exactly what you were saying. Thank you for explaining it easily!Mike - Campbell, OH Review Date: 12/14/2017
eGumball is making things happen
I am computer illiterate and Leslie explained everything to me clearly and was so friendly and very helpful. I am leaving this up to ya'll!Megan - Sulphur, LA Review Date: 12/14/2017
Chris is great!
Chris did very well working with someone like me that doesn't know anything about computers or optimization. He was so helpfulVictoria - Memphis, TN Review Date: 12/14/2017
Perfect call with Brenda
My activation call was perfect with Brenda. She set up Bing , Apple and explained everything very nicely and clearly .Lisa - Middletown, RI Review Date: 12/14/2017
Pleasant experience
Alejandra made it very pleasant and very easy to set up the verification of Google, Bing and Apple.Jett - Fort Worth, TX Review Date: 12/14/2017
Really nice reps
Amazing! Leslie is really nice. She got me all set up with all the things that I needed in order to start eGumball. She was so easy to talk to and really seemed to know what she was doing.Michelle - Portland, OR Review Date: 12/14/2017
Leslie Thank you so much
Leslie is very thorough and was able to find another gmail associated with me that I never even knew I had. She is going to get everything straightened out in 8 days. Thank youVince - Vinita, OK Review Date: 12/14/2017
Great job
Great customer service. Chris helped me get the process started for Bing, Apple and then gained access to my Google account. He was very professional!Eric - Jackson, TN Review Date: 12/14/2017
Great great great
Chris is easy to talk to! He is pleasant , competent and knowledgeable. He really did a good job helping me!Robert - Hallandale Beach, FL Review Date: 12/14/2017
Very helpful
Chris is very good and very helpful! He set up different codes for Apple, Google and Microsoft and did a great job.Kathryn - Rogers, AR Review Date: 12/14/2017
Thank you !!!!
I had one issue with the Apple code and Brenda was able to get into and worked it all out! She was great!Peter - Odenton, MD Review Date: 12/14/2017
Nice Customer Service
Wonderful to work with Dominique! She got the codes for Google, Apple and Bing. She was very good and so nice!Alyce - Harrisburg, PA Review Date: 12/14/2017
Helpful
Umar walked me through how to set up the web page and how to make it work. He was very helpfulBrian - Buhl, ID Review Date: 12/13/2017
Good job Chris
Chris is a good guy and gave us good information. He was able to get our Google, Apple and Microsoft listing done. Give him a raise!Robert - Oklahoma City, OK Review Date: 12/13/2017
Perfect productive call
Everything went perfect. Leslie got me all set up online and was able to verify my business information so it's correct. She made the process very fast, easy and simple! When it's like that it's more enjoyable!Rick - Sunderland, MA Review Date: 12/13/2017
Thanks Jose
Good good conversation with Jose! He helped me out and showed me the website and how to make changes to it.Edgar - Concord, NC Review Date: 12/13/2017
Thank you for being
It was great working with Leslie. She really has the patience for dealing with me and helped me navigate the website.Caruso - Clearwater, FL Review Date: 12/13/2017
Thank you for being patient
It was great working with Leslie. She really has the patience for dealing with me and helped me navigate the website.Caruso - Clearwater, FL Review Date: 12/13/2017
Pleasant experience
Excellent! We got our information set up on all three and William helped me with the permissions set up. He spoke very well and was pleasant to work with.Cassie - Easton, Pa Review Date: 12/13/2017
Smooth activation
I think my activation call went well! Leslie did her job well and pin codes went smoothly.Darie - Glen Allen, VA Review Date: 12/13/2017
Google listing help
Very nice call with Chris. He got our Google listing online and helped me verify everything. He kept me informed and I got two calls from Apple and Bing like he said I would. Very well!Drew - Antigo, WI Review Date: 12/13/2017
Jeanie is very helpful
Jeanie did great and walked me through all the little things like changing my pictures, colors and heading on my website. I would absolutely rate her customer service a 5! She was so helpful!Jeff - Randolph, MA Review Date: 12/13/2017
Thank you Jeanie
Jeanie is very thorough, knowledgeable and made me feel very comfortable. We went over the dashboard issues and setup and I just feel much better and more knowledgeable on what eGumball is doing for me.Walter - Santa Barbara, CA Review Date: 12/12/2017
Silver package
Wonderful call with Katrina. She gave me suggestions that I was happy with and upgraded me to silver!Diana - Wilmington, DE Review Date: 12/12/2017
Perfect customer service
Exceptional customer service by Leslie. If you have any questions, you can count on her to answer every one of them. She was very nice to work with and helped me get the activation code for Google.Edgar - Michigan City, IN Review Date: 12/12/2017
Good job
Chris was good and helped me with everything! He was very informative and he took care of everything perfectly.Luis - Tampa, FL Review Date: 12/12/2017
10 Stars
Jonathan did a great job! 10 plus! He was very helpful!Erik - Minneapolis, MN Review Date: 12/12/2017
The process is fast
Chris was informative and he made the process pretty fast, that's what we are looking for!Kayte - Atlanta, GA Review Date: 12/12/2017
Excellent!
Everything is good and Chris is an excellent guy! He helped me set up everything!Al - Clifton Heights, PA Review Date: 12/12/2017
Great call
Great call with Archie ! He made me feel very comfortable working with eGumball. We talked about some things that would help the site work better for us and we fixed the maps properly! He also added us to Apple mapping! I was very satisfied with his patience. Thank you ArchieJohn - Rangeley, ME Review Date: 12/11/2017
Perfect !
Chris was able to do everything that I wanted to do! He did it perfect and figured out what the problem was! Keep it up because ya'll are GOOD!Dalton - Anchorage, AK Review Date: 12/11/2017
Customer service is great!
Thank you for being knowledgeable William and for providing great customer service. I am clueless when it comes to all of this and we were able to go through the service in a very customer service way. Thank youDean - Worcester, MA Review Date: 12/11/2017
Clear & Easy
It was clear and easy to understand the service thanks to William! He got us all set up and verified. All went real well!Lewis - Fayetteville, WV Review Date: 12/11/2017
Good work today
Very good call today. Leslie activated my account by making sure all my information was correct. She helped me with pin codes and was very pleasant while doing so.Joseph - Warwick, RI Review Date: 12/11/2017
Finally! The best experience!
Finally something that someone has been able to do so far... make me feel comfortable!! I am computer illiterate and I admit that I am a dinosaur. Alejandra made everything easy and helped me understand!Jim - Rhinebeck, NY Review Date: 12/11/2017
Very nice customer service
Alex was very nice and easy to work with. I did appreciate that she tried to figure out a wrong phone number attached to my business.She is excellent and is working on getting everything corrected.Betty - Brumley, MO Review Date: 12/11/2017
Information Verified
Chris verified some of my information on my Gmail account and got some code verification for Apple and Microsoft. Chris was polite, asked questions and made sure I understood everything. He was real helpful.Dr. Madrid - Phoenix, AZ Review Date: 12/11/2017
Everyone is so nice!!!
William and Charlie are so nice and respectful! These young men have been so nice to me and it has been such a pleasant new experience. So far my experience with your people has been very very good!Marlene - Coshocton, OH Review Date: 12/11/2017
Customer service is great!
Wonderful customer service from William. He activated our account and was able to get our business name switched and clarified.Tyler - Duncan, OK Review Date: 12/8/2017
Thank you
Thank you Chris for setting up my Google, Microsoft and Apple accounts and helping me administer the pages.Mark - Arkansas City, KS Review Date: 12/8/2017
Wonderful service
Jose helped me set up my account and he did great and wonderful job. Thank you eGumball for your wonderful service.Shawn - Baton Rouge, LA Review Date: 12/8/2017
Easy easy set up
It was a great set up call with Alejandra. She was very helpful and was able to help transfer over stuff from Bing and Apple. She answered my questions about Google reviews and it was great!Jessica - Kalispell, MT Review Date: 12/8/2017
Alejandra is so nice
Alejandra was very kind and was trying really hard to get the codes to me. I liked that she hung in there and got it done and it worked! 5/5Rebecca - Cameron, MO Review Date: 12/8/2017
Leslie is very helpful
Leslie verified a lot of the information I had and is checking into a gmail email for me. She was very good and very helpful. She guided me through the process and it worked out.Patricia - Waterford, MI Review Date: 12/8/2017
Pretty smooth
My activation call went great and pretty smooth. William was very helpful and l am really looking forward to working with you guys.James - Walsenburg, Co Review Date: 12/8/2017
Staying with eGumball
I am truthfully very happy with eGumball. Umar gave me a great renewal deal and he was very very helpful.Lisa - Falmouth, MA Review Date: 12/8/2017
Muchas Gracias eGumball
Alejandra me ayudo bastante mucho y me quito muchas dudas. Gracias por la ayuda de mi menú.Armando - Marlton, NJ Review Date: 12/8/2017
Excellent
Excellent call! We went through some keywords, verification, Google and things went smoothly!Telly - Astoria, NY Review Date: 12/8/2017
Thank you
Thank you Katrina for going above and beyond and waiting on me. You did a good job helping me with my funeral announcement on my website.Rosalind - Mansfield, LA Review Date: 12/8/2017
5 Stars
William took care of us and got our Google and two other programs started for us. It was quick and painless!Paul - Turner, OR Review Date: 12/8/2017
Great call
Great call with Archie ! He made me feel very comfortable working with eGumball. We talked about some things that would help the site work better for us and we fixed the maps properly! He also added us to Apple mapping! I was very satisfied with his patience. Thank you ArchieJohn - Rangeley, ME Review Date: 12/8/2017
Good Call
Everything went good and William was able to get my business submitted for Google and Microsoft. He showed me how we would appear online and he called me back for security codes. Call went good!Qadeer - Chatham, NJ Review Date: 12/7/2017
Excellent customer service
Thank you Alex you were excellent! You were so patient and explained the Google activation very well. Thanks for the Google listing set up.Dave - Savoy, IL Review Date: 12/7/2017
Google Reviews
Andrew was very helpful, informative and helped me get my customers to write me a reviews on my Google page.Tim - Beckley, WV Review Date: 12/7/2017
Jeanie cares !
Jeanie was very helpful, very good and set me up today with Apple maps! She is looking into my website to make it look better so my customers can call me more. She is really interested in helping me out and it's not just a job for her. She is very genuine and truly cares.Ray - East Brunswick, NJ Review Date: 12/7/2017
Nice job
It's a great service! Jose helped me go through the owner portal and was very nice and considerate. 5 out of 5 stars deff !!!!!!Scott - Land O' Lakes, FL Review Date: 12/7/2017
Great website help
Andrew is great help. He was very informative and went through all the steps on my account. He really made sure we had correct information on the website and media pages.Jo - Catonsville, MD Review Date: 12/7/2017
10+++
10+ on everything that Alejandra has helped me with! She was excellent. She helped me with my category words and reassured me that everything is going to be okay. She was calm and so patient! I couldn't have had a better representative.Therese - Greenwood, IN Review Date: 12/7/2017
Thank you Erika :)
Erika was able to give the Dr info showing that we are getting traffic because of your services. She was able to reduce the rate for our office.Crystal - Frazer, PA Review Date: 12/7/2017
Everything has been wonderful
Everything was wonderful and Chris set up all Google things. He did my Google verification and admin rights and set up Apple maps and Bing places. It was great working with him.Domenico - Tamaqua, PA Review Date: 12/7/2017
Awesome work William
It was awesome to work with William today. He was able to verify all my accounts so he could have access. He was also patient and understanding which I liked!Gloryian - Jacksonville, FL Review Date: 12/7/2017
Easy navigation
Jose navigated me through the website control panel and made sure I knew exactly what I was doing on my end. He did a great jobPhillip - Fort Washington, MD Review Date: 12/7/2017
Great great call
Andrew went above and beyond today. He spent time on the phone waiting for me while I was helping my customers. He was helpful all the way around. He made suggestions and we had ideas going back and forth, it was overall a great call.Art - North Providence, RI Review Date: 12/7/2017
Jessica is so helpful
Jessica is very good, very enthusiastic, professional and is infused with energy! She was committed to my account to speed things up. She was really helpful!Dr.Steven - New York, NY Review Date: 12/6/2017
Smooth process
My call with Alejandra went smoothly! She verified some of my keywords and then helped me get my Apple and Bing set up. 5 out of 5 stars for AlejandraDavid - Bend, OR Review Date: 12/6/2017
Friendly customer service
Dominique was super nice and friendly. I gave her all the keywords we needed and she helped me straighten out all the inconsistencies across different platforms.Derek - New York, NY Review Date: 12/6/2017
Dashboard help
Excellent! Jonathan walked me through the dashboard and he showed me all around how to work with eGumball and it went pretty good.Mir - Saline, MI Review Date: 12/6/2017
Incredible experience
Dominique and Adam Vu are incredible! You guys are doing a good job big time!!!Edgar - Chicago, Il Review Date: 12/6/2017
Thank you for the upgrade
I was totally pleased with Dianna's customer service. She was able to upgrade my package and walk me through my back office. She also resolved my website and now its coming up online.Jamise - Birmingham, AL Review Date: 12/6/2017
Wonderful
Wonderful experience working with Dianna. She helped me maneuver the page and help me really understand the control panel.Dr. Robert - Kinnelon, NJ Review Date: 12/6/2017
Very patient
My service call went great with Alejandra. She was very accommodating with my request and very patient.John - Hobbs, NM Review Date: 12/6/2017
Gracias
José me ayudó a arreglar toda la página y fue muy paciente y amable. Me llamó cuando estaba manejando y no podía hablar. Me regreso la llamada y fue muy puntal.Luis - Chicago, IL Review Date: 12/6/2017
Impressed
I explained where I am at in my business life right now and William was so understanding. I thought he was professional all the way through and I was impressed!Clyde - Sunriver, OR Review Date: 12/6/2017
New Business
Great service experience with Alejandra. She helped me with the words for my account. She was clear with the process and steps ahead which is good for someone like me who is barely starting a new business.Angie - Almonte, ON Review Date: 12/6/2017
Great job
Things are going smoothly and Alejandra is very good. She is great at what she does as I know nothing about this stuff. I trust her and she sounds like she got everything done and verified.Steven - Coeur D'Alene, ID Review Date: 12/6/2017
Productive call
Pretty productive call with Jose. We basically got my log in information for my control panel and he helped me customize my company information , keywords and descriptions. I also learned how to track my website.Peter - Arvada, CO Review Date: 12/6/2017
Thank you William
Very good customer service from William. He linked my Bing and Apple and was very very professional. He listened to everything I had to say while we set up the keywords and searches.John - Staten Island, NY Review Date: 12/5/2017
Alex helped me with set up
Thank you Alex for all your help. You were very thorough and great. We got the pin codes in for Apple and are working on Gmail.Kristie - Boulder, CO Review Date: 12/5/2017
Upgraded !
Umar upgraded me to a better package for the same price, from bronze to silver. He was patient and knowledgeable.Terry - Franklin, TN Review Date: 12/5/2017
Pretty good job
William did pretty good on my account. He was able to set everything up and get everything started. I absolutely rate him 5 stars.Mario - Mercerville, NJ Review Date: 12/5/2017
Erika is understanding
Thank you Erika for lowering my rate and pausing my account. You were so understanding and friendly. You made the process pretty quick.Mark - Lakewood, OH Review Date: 12/5/2017
Easy keyword set up
William set up my keywords for my website and for the Google and Bing, so our customers can find us fastJohn - Far Rockaway, NY Review Date: 12/5/2017
Jose is the best!!!
Jose is doing really good on my account. I am a slow learner and he has a lot of patience with me and is very polite. He walked me through the service step by step and repeated himself multiple times so I can better understand the process. I really appreciate the time he took with me today.Cathy - Dunedin, Fl Review Date: 12/5/2017
Helpful
I am new to this and Chris was very helpful and made me feel better. He explained the service to help me understand!Dona - Seminole, TX Review Date: 12/5/2017
Jason got it done!
Jason got my question answered and got my web page resolved without me having to give up my password. He was very knowledgeable and he got it done! I don't think anyone could have done what he did!Angela - Nashville, TN Review Date: 12/5/2017
Good follow up
I thought my call with Alejandra was really good. She explained everything confidently. I appreciate the follow through as Alejandra had to make 3-4 phone calls to me. We are really busy and she was willing to work with me :)John - West Jordan, UT Review Date: 12/5/2017
Very patient
Alejandra got me all set up with pass codes for Bing and Apple. She was very patient with me and made it easy.John - Denton, TX Review Date: 12/5/2017
Katrina is helpful!
Katrina helped us go through the control panel and got everything situated. She informed us and provided great recommendations.Steve - Gilbert, AZ Review Date: 12/5/2017
Katrina is helpful!
Katrina helped us go through the control panel and got everything situated. She informed us and provided great recommendations.Steve - Gilbert, AZ Review Date: 12/5/2017
Really great job
Dominique did a really great job. I am such a newbie and she was very nice and worked me through my frustrations.Jennifer - Green Cove Springs, FL Review Date: 12/4/2017
Great job
Things are going smoothly and Alejandra is very good. She is great at what she does as I know nothing about this stuff. I trust her and she sounds like she got everything done and verified.Steven - Coeur D'Alene, ID Review Date: 12/4/2017
Thanks Jose for all your help
Thank you for being very friendly and helping me set up my account. You did a very good job walking me through the control panelAlberto - Hialeah, Fl Review Date: 12/4/2017
Great job
Alejandra was very easy to speak to and our call went great. She went over my listing set up and made sure it was all correct. She verified my pins for Apple and Bing and everything went great.Melissa - Virginia Beach, VA Review Date: 12/4/2017
Thank you for saving my Google account
It turns out that somebody had taken over my Google account and Erika got it all straightened out for me. Thank you Erika for all your helpPat - Denver, CO Review Date: 12/4/2017
Very responsive
Very responsive service so far and I like the easy way information can be setup for my business. Jose had called to make sure I got the client control panel and to see if I had any questions. I did have a couple and he walked me through them. I would give him 5 out of 5 stars.Dean - Minneapolis, MN Review Date: 12/4/2017
Helpful & Knowledgeable
It was wonderful to work with Katrina. She was really helpful and clarified exactly where we are in the account and how to work on my control panel.Edward - Moncks Corner, SC Review Date: 12/4/2017
Friendly team
Traci is friendly, knowledgeable and was quick to get me to where I needed to be. She walked me through every little link of my set up which included the password, hours and territories.Kelley - Zionsville, IN Review Date: 12/4/2017
Thank you Alejandra!
Alejandra did exactly what she said she would be doing today. She was also very friendly and polite!Rachel - Brooklyn, NY Review Date: 12/4/2017
Thank you for getting things done
I have a very interesting conversation with William today. He was great, knowledgeable and very helpful. His customer service was very good and he got things done today.Mr. Elbon - Jacksonville, FL Review Date: 12/1/2017
Very helpful
Katrina has been very helpful. She knew what she was talking about and was really good. She covered everything well and I am very satisfied with the service I have received today. Katrina really did helped me understand whats really behind everything.Hamid - Richmond Hill, ON Review Date: 12/1/2017
Jose is helpful
Jose helped me review the control panel and he went over everything. I liked that he was very understanding and patient.Heather - Harrisonburg, VA Review Date: 12/1/2017
Dominique is really nice!
Dominique was real nice and took care of changing my address on my Google account today. She is getting everything going and everything went real well.Ricky - Choudrant, LA Review Date: 12/1/2017
New program
Thank you Jason for giving me the new program and explaining it to me. You had pretty good answers and you resolved my issues, so thank you :)Raj - Robinson, IL Review Date: 12/1/2017
So far so good!
As the guy says falling "so far so good"! William helped me get the codes linked up with Google and Bing. He made it easy for me to understand . Thanks WilliamRoyal - Rochester, NY Review Date: 12/1/2017
Service is excellent
Andrew is excellent!!! I mean he is very very excellent. He really did help our business out today a lot!Onyi - College Park, Ga Review Date: 12/1/2017
Good customer service
Very good customer service from Erika. She helped me set up service for March 2018 and resolved my concerns. Thank you ErikaFrancina - Central Falls, RI Review Date: 12/1/2017
Good customer service experience
Alejandra was patient and helped me verify my contact information for various websites and gathered all the information for me. I would rate her customer service 5 out of 5 . Thank youLeslie - Fayetteville, GA Review Date: 11/30/2017
Dianna is so helpful
Dianna is a really happy and friendly customer service rep. She helped me figure out what has been done on my account and encouraged me to fill our page. She did a good job of showing me how I am moving up on Google and was overall so helpful.Lori - Annapolis, MD Review Date: 11/30/2017
Thank you Jose
Jose is pretty nice and was very helpful today. He went above and beyond and added pictures to my website.Julie - Council Bluffs, IA Review Date: 11/30/2017
Work with Jason ! He is the best
Jason had a lot of patience for me, it was great. A lot of people give up on me and Jason never did. He was so helpful and set up my Facebook and client questionnaire for me.David - Tualatin, OR Review Date: 11/30/2017
Thank you Leslie for helping me
Leslie got me all set up ,got the ball rolling and made it easy.Boyd - Duluth, MN Review Date: 11/30/2017
Good job!
Jose helped me with the control panel and did a good job at explaining everything. He was helpful and courteous as well.Michael - Pompano Beach, FL Review Date: 11/30/2017
Very satisfied
I am very very very satisfied with Jeanie's help. She stayed on the phone with me for a while and we accomplished so much together. Thank you for all your hard work!Roberta - Charlottesville, VA Review Date: 11/30/2017
Jason is the best!
Good job Jason. Thank you for reactivating my service today. #1 you called me back #2 you gave me a good deal #3 you reassured me we would work together. Thank you for your great customer service today.Ramona - Aspen, Co Review Date: 11/29/2017
Thank you for being awesome
Dianna is awesome! I have been a long time customer and she was great because she upgraded my package!Larissa - Hamilton, ON Review Date: 11/29/2017
Wonderful experience
Everything went wonderful today with Alejandra. She verified all my information today so we could get our Google set up. She was patient too!Cindy - Hammond, IN Review Date: 11/29/2017
Great customer service
Very good customer service with Leslie. She confirmed my listings with Google, Bing and Apple and helped me with my ten keywords. She was outstanding.George - Virginia Beach, VA Review Date: 11/29/2017
I am on Apple and Bing
Alejandra got me the pin codes for Apple and Bing and was very friendly and courteous. Great customer service !Charles - Crossville, TN Review Date: 11/29/2017
Chris is good at this
I had a very good call with Chris because he had to explain everything to me. It is my first time being on the search engine this way and he had such a calm and patient attitude with all of this. Chris is good at this and I appreciate him being patient with me.Bobbi - Detroit, MI Review Date: 11/29/2017
Great job
Very very good call with William. He did a great job guiding me and getting all the connections set up.Estela - North Miami, FL Review Date: 11/29/2017
Quick to the point
Thank you Leslie for being quick to the point which is what I needed because I was so busy today. Thank you for getting me activated with the Google, Apple and the Microsoft application.Donald - Palm Beach, Fl Review Date: 11/29/2017
Quick to the point
Thank you Leslie for being quick to the point which is what I needed because I was so busy today. Thank you for getting me activated with the Google, Apple and the Microsoft application.Donald - Palm Beach, Fl Review Date: 11/29/2017
Thank you Katrina
Katrina is excellent and walked me through everything. She made me more aware of what we are paying for and I walked away with another order of 12 more months. She was very helpful and a pleasure to deal with.Arnie - Canton, MI Review Date: 11/29/2017
Jeanie did a good job
Jeanie is wonderful! Everything went good and she was able to get my business verified with Bing and Apple maps. She helped me update new information and upload photos. We accomplished quite a bit, she made it very easy!Danny - Indialantic, FL Review Date: 11/28/2017
5 Stars for Leslie!
So far the service has been very good. We get call backs when you say you're going to call us back. I'm pretty busy with other projects and its nice to not have to keep track of initiating our forward progress on this one. Leslie had thoughts on keyword phrases that we ended up using. Even though we both were getting back from Thanksgiving break at least she wasn't still brain dead! I'll give her 5 out of 5 stars and you should give her a big fat raise!!Tom - Tulsa, OK Review Date: 11/28/2017
Great call
Great call with Leslie. She was informative, patient and she took care of my account and was very professional. I feel satisfied with the customer service she provided.Josh - Columbus, GA Review Date: 11/28/2017
Leslie is very helpful
Leslie was very very helpful. Everything went great on our call and she helped me set up Google. She offered to do everything herself, instead of having me do things on my end and I liked that.Lauren - Glen Rock, NJ Review Date: 11/28/2017
Andrew is the best
Andrew got right to the point introducing me to the eGumball control panel and options, reviewing keywords, features, photo options, etc. I would rate him a 5 of 5 stars. Thanks so much to him for his help today.Ed - New York, NY Review Date: 11/28/2017
Good job
Katrina's help was wonderful. She was able to help me understand what eGumball is doing for our Bed & Breakfast. She did a good job and her customer service was fabulous!Russ - Wisconsin Dells, WI Review Date: 11/28/2017
Fantastic
Leslie was absolutely fantastic. She got our business page going with Apple and Microsoft Bing today. She was absolutely patient and our phone call went very well.Richard - Greeley, Co Review Date: 11/27/2017
Excellent help
Perfect customer service from Dianna. She kindly got a better price approved so that I could afford and use the egumball service and she also switched me to a different better operating website. She showed me where the website was and what I needed to do. Great excellent help and Dianna deserves a raise!Carolyn - Valley Cottage, NY Review Date: 11/27/2017
Leslie made it easy
Pretty good call with Leslie, she was really helpful to me. She pretty much tried to get me access to manage my page and helped me with 10 different search names on Google sites. Leslie made it really easy with no confusion!Aj - Columbus, OH Review Date: 11/27/2017
Alejandra has all the answers
Fantastic call with Alejandra. I had a lot of questions and she had all the answers. She got me codes and did a really good job at giving me all the instructions on what to expect.Paul - Rahway, NJ Review Date: 11/27/2017
Great customer service
Fantastic call with Alejandra. I had a lot of questions and she had all the answers. She got me codes and did a really good job at giving me all the instructions on what to expect.Paul - Rahway, NJ Review Date: 11/27/2017
Thanks Jose :)
Jose was quite informative, helpful and very professional. He set up the control panel and included our twitter and Facebook page. He focused on the eGumball maps and did a good job!Jose - Mays Landing, NJ Review Date: 11/27/2017
The best of the best
We completed everything today from the text, codes and the website. Leslie is good , she is the best!Bashar - Dearborn Heights, MI Review Date: 11/27/2017
Very good
Very good customer service from Jeanie. I liked that she was friendly and accommodating. She did a good job helping me with keywords and going over the control panel.Louis - Ellington, CT Review Date: 11/27/2017
Friendly
Very good customer service from Jeanie. I liked that she was friendly and accommodating. She did a good job helping me with keywords and going over the control panel.Louis - Ellington, CT Review Date: 11/27/2017
Customer service is really helpful
Beautiful service experience with eGumball today. I worked with Jose who is a very nice person.Everything went good and I would definitely rate Jose 5 stars.Shahab - Ellicott City, MD Review Date: 11/27/2017
Excellent
Excellent call with Alex! She got things done quickly and gave me good advice, it worked out well!Craig - Moose Lake, MN Review Date: 11/22/2017
Great job
Traci did great on my account and walked me through the control panel. Overall it was a pleasant experience to work with her.Stacie - Columbia, Mo Review Date: 11/22/2017
Fantastic
Fantastic call with Katrina! She basically walked me through the entire dashboard and explained everything in terms that I could understand. She really went over and above to make me happyJody - Newmarket, ON Review Date: 11/22/2017
Nice customer service
So far so good! Katrina helped me make updates to my listings and was such a nice girl to work with . She handled everything on my account.Derek - Blackwood, NJ Review Date: 11/22/2017
eGumball's team is helpful
Thank you Leslie for setting up my church on the Google search today. You were great and patient!Didier - Cranford, NJ Review Date: 11/22/2017
Thank you Archie
Archie was very informative and helpful. He answered things very clearly for me and I am grateful for his help today.Greg - Madison, IN Review Date: 11/22/2017
Thank you Dominique
My call went really well! Dominique got information from me to put together the Ad and helped me get codes for Google, Apple and Microsoft. So far so good!Nancy - Mesa, AZ Review Date: 11/22/2017
Very pleasant experience
Jeanie was very pleasant and informative. We went through the control panel of my site and she explained every detail. We added some photographs and she was very helpful.Craigg - Williamsville, NY Review Date: 11/21/2017
I like eGumball so far
I like what has been done so far! Jeanie went through the dashboard website with me and showed me all the different things that have been done so far. She showed me how to make changes, add keywords and upload photos. She did a good job!Dr. David - Topeka, KS Review Date: 11/21/2017
Verification done
My phone call with Leslie went great! She was able to verify my Apple ID and Microsoft ID pin numbers and we started the process of getting eGumball into my Google business page.Adrian - Glendale, AZ Review Date: 11/21/2017
Outstanding job
Jose went over the dashboard with me and did an outstanding job. It was very easy to understand him. I like that he is very direct, concise. Jose did a terrific job!Greg - Saugus, MA Review Date: 11/21/2017
Thank you for helping me Dominique
It was real easy working with Dominique. She had to deal with me because my boss was out of town and we got it all handled today. She explained everything to me and we even got to add keywords. Thanks for all your helpBlake - Tulsa, OK Review Date: 11/21/2017
Very Good
Very good call with Chris. He helped me get some things changed around and helped me with the set up. We worked on the Facebook page and he answered some questions for me.Dave - Ankeny, IA Review Date: 11/21/2017
Very good job
Dianna is very good and she helped me a lot today. She answered all my questions and is a perfect 5!Elaine - Richmond, BC Review Date: 11/21/2017
Thank you Traci!
Traci was able to help me and walk me through the whole site. We reviewed the about us, services and how to add pictures and change my password. Traci explained everything and it went good!Stacy - Page, AZ Review Date: 11/21/2017
5 Stars
Katrina did a fine job addressing some of my concerns that I have with some outside people leaving me negative 1 star reviews on my pages. We also reviewed the possibility of me adding two more of my locations with eGumball. Katrina was very polite and personable , 5 starsGerald - D'lberville, MS Review Date: 11/21/2017
So far so good
Excellent call with Leslie today. She was very knowledgeable and right to the point so it worked out great.Debby - Sedalia, CO Review Date: 11/20/2017
Great call
Great call with Chris. He set up my social media and helped me set up my account. He was very to the point with what he was doing and very friendly.Anthony - Dallas, TX Review Date: 11/20/2017
Excellent
Excellent customer service from Leslie. She is setting everything up and was very professional while explaining everything.Dan - Tomball, TX Review Date: 11/20/2017
Easy upgrade
Sam is a fine nice young man. He worked a prepaid plan for me and upgraded me to silver. He made the process easy and was very courteous and gracious.Mason - Charlotte, NC Review Date: 11/20/2017
Good customer service
My call with Alejandra went good today. She got my new Google account set up and made it easy.Cedric - Cincinnati, OH Review Date: 11/20/2017
Thank you for setting me up
Jeanie helped me set up some keywords and some advertising today and she was very nice. Everything went good!Tuan - Scottsdale, AZ Review Date: 11/20/2017
Great work
Great work Leslie updating my things on my account with Apple and Bing. Leslie was very much patient with me.Ray - Maurice, LA Review Date: 11/20/2017
Very responsive
Leslie helped me start the process of verifying my business name on Google and Apple. I left a message and she quickly returned my call. I like that she was responsive.Greg - Phoenixville, PA Review Date: 11/20/2017
Dianna is so helpful
Everything was good, everything was positive! Dianna explained everything good and showed me the control panel for the first time. She was very helpful! I rate her customer service a 10!William - Phoenix, AZ Review Date: 11/20/2017
Good good good!
Alejandra did exactly what she said she would do! That's more than most people do these days, so that was good! She helped me pick our ten keywords and verified the Microsoft and Apple stuff.Andrew - Gap, PA Review Date: 11/20/2017
Follow up is great
William is awesome and very thorough! He basically got me started with Google, Apple and my Microsoft account. He was very patient as we were playing phone tag for a while. Thanks for the continuous follow up!Maria - Newport News, VA Review Date: 11/17/2017
Very good!
Leslie is very good and very helpful. She was able to add some extra search words and helped me get my website edited properly.Jim - Homer, NY Review Date: 11/17/2017
Great customer service
Great customer service with Jeanie. We set up the account and she is doing all the necessary computer work to get my account done. She helped me get all the perimeters done.Mike - Lexington, NC Review Date: 11/17/2017
Super friendly
Thank you Traci for walking me through the control panel for our new service and for being super friendly!Randy - Gibson, NC Review Date: 11/17/2017
Awesome
Awesome experience with Jeanie today! She basically got my eGumball paperwork set up and helped me verify codes with Google and Bing. Thank youRobert - Patterson, NY Review Date: 11/17/2017
So far so good
Excellent call with Leslie today. She was very knowledgeable and right to the point so it worked out great.Debby - Sedalia, CO Review Date: 11/17/2017
Friendly team
Everyone that I have worked with at eGumball has been courteous and polite. They have all done what they say they would do. From the first guy I have worked with to Alex and Dominique , I mean everyone has been polite and friendly!Eric - Petoskey, MI Review Date: 11/17/2017
Online Marketing
Chris is just amazing. He was so helpful and very informative. He made it very easy for us to do our online marketing!Shirin - Surrey, BC Review Date: 11/17/2017
Thank you Jose
My phone calls with eGumball has been excellent. I have no complaints and I will continue to use eGumball as a basis of excellent service.Dr. Thomas - Fort Worth, TX Review Date: 11/17/2017
Excellent job
Leslie the person that I spoke with helped me put my account together. She did an excellent job and was very thorough and is a knowledgeable person.Felipe - Glendale, AZ Review Date: 11/17/2017
Positive phone experience with eGumball
I am a brand new eGumball customer and I am really looking forward to working with you. I had a very positive phone relationship with Leslie. She was extremely patient, helpful and put up with an attitude that normal people would have hung up on. She was so patient, very supportive and eventually we were able to get to where we needed to be. She didn't twist my arm , pay me or promise me anything. I am saying this from my heart that she really did a great job and I have let her know that I have a very strong positive feeling that eGumball is going to be able to help my business.Harold - San Antonio, TX Review Date: 11/16/2017
Chris is awesome
Chris is very polite and great! Everything that Chris was offering sounded like it is helping our business. I was very satisfied with our phone call and the customer service he provided. He did a very very good job explaining the services that I have with you.Susan - Vernon, CA Review Date: 11/16/2017
Positive
My customer experience with Leslie was perfect. She was great and did verify the codes for Apple and for Bing. I liked that she provided me with her information and extension. I got it all down and she is excellent!Janet - Birmingham, AL Review Date: 11/16/2017
Done with my set up
Leslie helped me with my Google , Apple and Bing page. She was very helpful and informative. Great customer service!Tina - Boone, IA Review Date: 11/16/2017
Very good
Jose is very good! He helped me with my whole profile! We added some phone numbers and different categories. We did a lot and he was very patient throughout the entire process. Thank you JoseDarin - Staten Island, NY Review Date: 11/15/2017
Wonderful Job
Jose did a wonderful job walking me through everything. He helped me with the whole control panel and went above and beyond.Amanda - Greencastle, IN Review Date: 11/15/2017
Thanks for all the help
We are a small very busy company and Jonathan was very patient with me. He has been chasing me and trying to get in touch. He did very good and helped me set up a website and egumball account for my business.Diane - Miami, FL Review Date: 11/15/2017
Jeanie is patient
Thank you Jeanie for spending a lot of time with me and being very informative. Thanks for giving me access to my website.Bill - Dallas, TX Review Date: 11/15/2017
Everyone is nice
I like Leslie's voice ! She is very nice and helped me set up my whole Google account. I think everyone is nice at eGumball!Virginia - Honesdale, PA Review Date: 11/15/2017
Thank you Jeanie
Everyone has been extremely helpful in explaining the process and every promise of a phone call was followed through.Jeanie and I were just setting up my dashboard. She explained what all the information was used for and showed me how I can change information, add pictures, etc. I absolutely rate Jeanie a 5 star!Heather - Urbanna, VA Review Date: 11/15/2017
Positive experience
I want to leave some very positive feedback for Leslie. She is courteous, prompt and easy to talk to !Stephen - Newburyport, MA Review Date: 11/15/2017
Great job
Chris was extremely helpful and great. He helped us set up our account and social media account.Betsy - Brooklyn, NY Review Date: 11/15/2017
5 Stars
Chris verified everything for me today and he was very very knowledgeable and polite. 5 starsPatty - Poplar Bluff, MO Review Date: 11/15/2017
Great customer service
Pleasant experience with Jeanie. She basically defined everything within your system :)John - Islip, NY Review Date: 11/15/2017
Thank you Traci
Traci got us all set up and helped me go through keywords and put up photos. She also answered all my questions. Thank you TraciTerry - Sioux Falls, SD Review Date: 11/15/2017
Thank you Umar
Umar is great and he helped me a bunch. He helped me with the Google business pages and helped me with a duplicate listing online. I also learned how to do some stuff on our website.Kim - Wolfforth, TX Review Date: 11/15/2017
Thank you Jeanie
My call was perfect with Jeanie. I like the way she explained everything. She did a good job helping me upload photos to my website and showing me how to make changes.Yuleisy - Hollywood, FL Review Date: 11/14/2017
Jeanie helped me with everything
Jeanie walked me through everything on the control panel and answered more than I needed. You guys are great!Susan - Appleton, WI Review Date: 11/14/2017
I can count on Jeanie
It was great working with Jeanie, she is very helpful. She helped me upload some pics and basically walked me through the system and explained everything. I know if I need to change things in the future, I can call Jeanie and she will help me.Megan - Sulphur, LA Review Date: 11/14/2017
Thank you
Dominique's customer service is very good. She did an excellent job on my account. She gave me more keywords and she got me the codes for Google and two others. I am new to this and she was very very helpful.Raymond - Jefferson, NY Review Date: 11/14/2017
A+
Jonathan and I covered a lot of things today. He was very friendly and responsive. He is good at communicating what is going on and at the end of the day I rate him an A+. I got good information that I never got before!- San Francisco, CA Review Date: 11/14/2017
Thank you William
William was concise, clear and fast. It was good enough that I hung up on the phone without thinking about it. To me that is success!Sunir - Westerville, OH Review Date: 11/13/2017
Very good
Dianna is very good. She explained the service very good and I am happy to work with her. She promised me in 48 hours that she would help me with Facebook and gave me her direct line to work with her in the future.Sholes - Catharines, ON Review Date: 11/13/2017
Helpful
Peachy good good! Chris pretty much helped me with everything on the website and getting it set up. We are pretty stupid on computers and he was very helpful.Jake - Nekoosa, WI Review Date: 11/13/2017
Great
Jonathan has been great! He was very informative and educated me a lot on what you are doing for me. He assisted me in the right direction.Amanda - Pinson, Al Review Date: 11/10/2017
Thank you
Leslie has been great! She got us signed up with Google, Bing and Apple. She was very friendly and definitely a 5 out of 5 for great customer service.Lauren - Evans, GA Review Date: 11/10/2017
Helpful customer service
Working with Jeanie was great. She was quite helpful and explained things well. Overall a delight to work with!Corey - Las Vegas, NV Review Date: 11/10/2017
Thanks for all your help Chris
Chris was able to help me with my Apple and Bing maps. He helped me to add my product photos and get ownership of my Google listing.Todd - Louisville, KY Review Date: 11/10/2017
5Stars
It was great working with Katrina. She was very helpful in walking me through everything and went above and beyond.Lisa - Madison, FL Review Date: 11/10/2017
Professional Team
Perfect call with William. He was very professional and helpful. He informed me of so many things that I did not know about and he was extremely nice.Carolyne - Lakeland, Fl Review Date: 11/10/2017
Jeanie is so helpful
Jeanie pretty much helped me with everything! She was very nice and set up my portal and got things squared away.Joe - Middletown, NY Review Date: 11/10/2017
5 Stars for Friendly Myrna
I would recommend this service! Myrna was actually the one that set up my information and she was very friendly. She verified Apple and Bing for me.Brent - Buffalo, NY Review Date: 11/10/2017
eGumball is helpful
Chris helped me with putting more items on the listings and he verified my Microsoft Bing and Google page.Eddie - Brooklyn, NY Review Date: 11/10/2017
Great website help
Jeanie was very great . She helped me with everything on the website. She was also very personable too!John - Topeka, KS Review Date: 11/10/2017
eGumball service
Dominique was very helpful and informative. She set up some phone calls for Apple and Bing and was very polite and nice. She helped me really understand what your company is doing for us to increase our business.Billy - Newberry, SC Review Date: 11/10/2017
Jose is awesome
I think Jose deserves a raise. I am an older lady and he is absolutely great and was very patient with me. He is amazing and he helped me out a lot.Peggy - Poteau, OK Review Date: 11/10/2017
All good
Leslie was really good. She answered all my questions and was 100% patient with me. I have no complaints!Baljit - Surrey, BC Review Date: 11/10/2017
Thank you for being helpful
Dianna rectified my website and took me to the page and showed me how to put in information. She was very mindful, patient and very understanding. Thank you for being very helpful!Joanna - Pawleys Island, SC Review Date: 11/10/2017
Thanks
Thanks Jose for showing me all the ways to make edits to my control panel. eGumball has good customer service.Ally - Fullerton, CA Review Date: 11/10/2017
Excellent customer service
I received excellent service to receive information for advertising, and explanations were informative. Joseph White and Leslie explained everything I asked in a way I could understand. Leslie went over what I had already set up and we revised it to what I decided that I needed for this property.Jennifer - Riverton, WY Review Date: 11/10/2017
Happy with eGumball's customer service
Katrina was excellent. She went above and beyond and offered to upload my menus for me instead of having me do it myself. She took her time and answered all my questions. I am happy with the customer service I have received.Darshan - High River, AB Review Date: 11/10/2017
Thank you Jose
My phone call with Jose went pretty well. He changed my keywords around and helped me add services. I didn't realize that I could change my company description so I was happy about that. 5 StarsCharles - Fort Wayne, IN Review Date: 11/9/2017
Thank you Jeanie
Good work Jeanie! Thank you for helping me get my dashboard set up and for great communication.Nick - Winston Salem, NC Review Date: 11/9/2017
Awesome work
Leslie is awesome, she really is great! She helped me locate my domain name and helped me get the Apple and Bing set up. We are one step closer and I am happy.Patricia - Martinez, Ga Review Date: 11/9/2017
Leslie is on it!
Leslie is very much on it! She got the ball rollin and helped me set up the verification of my business information before it goes online. Very easy!Lauren - Hillsborough, NC Review Date: 11/9/2017
Thank you Katrina
My call with Katrina was great. She is really sweet and very patient. She answered all my questions and knew exactly who I needed to contact outside of eGumball. I liked that she knew exactly what I needed.Dr. Joseph - Bay Shore, NY Review Date: 11/9/2017
Easy
Thank you Katrina for helping us add our second account. Great customer service and easy steps.Gloria - Dallas, TX Review Date: 11/9/2017
Very Good
Dominique is very good.She helped me finalize some information and made sure it was all correct. Everything she did seemed very smooth and I wasn't on the phone for a long time so that was good. It was great that we could get it all done quickly and efficiently.Deborah - Rocky Point, NY Review Date: 11/9/2017
Great follow up
Thanks Leslie for going over the Ads that I will have online and walking me through the steps of the phone verification. I really liked that you called me back like you said you would . Its nice to have good follow up!Debbie - Saint Louis, MO Review Date: 11/9/2017
Awesome customer service experience
My call was AWESOME with Jose. He taught me a few great things. He really did a good job and I appreciate his patience. He did his bestTym - Salt Lake City, UT Review Date: 11/9/2017
Thanks Traci
Traci is absolutely great and very informative. She explained everything to me in detail and now, I will feel comfortable going into my control panel myself to make edits.Connie - Lake Placid, FL Review Date: 11/9/2017
Working with Jeanie is great
Great! Jeanie helped me with everything! I am new to this marketing and she was so polite and personable, which is rare these days. It was very pleasing to be able to work with someone that cares and makes it easy.Mike - Dassel, MN Review Date: 11/9/2017
Thank you Sam
Sam is very good. He upgraded my package to silver and saved me a little money! He made it all easy. Thank you SamKristi - Fort Pierre, SD Review Date: 11/8/2017
Leslie is great to work with
Leslie is very good and very thorough. She helped break down the terminology in our search engine and really explained how we are going to be moving forward with the verification codes.Colleen - Brookfield, WI Review Date: 11/8/2017
Leslie is very helpful
Leslie talked to me about some information that needed to be corrected. She was friendly and explained Google my business to me. She also help me set up Apple and Microsoft. Thank you LeslieAntonio - Houston, TX Review Date: 11/8/2017
Excellent service
Excellent customer service. Traci is very nice and real helpful . She helped me with the information inside of the control panel and went through every detail. She is really good!Randall - West Valley City, UT Review Date: 11/8/2017
Good job
Leslie did an excellent job at helping me set up my keywords and explaining things very clearly to me. My call went very good!Nancy - Ashland, MA Review Date: 11/8/2017
Great job William
William did a great job on my account. He verified some things on my account and was very patient cause I am a dummy. Great job on my Google business page William!Jerry - Muscle Shoals, Al Review Date: 11/8/2017
Alex is super helpful
Alex is a nice person! She was trying to confirm some work to get things started. We went through the verification codes and she was very attentive. Alex is pleasant to work with and very generous. Thank you so much for all that you did on my account today.Kenneth - Mesa, AZ Review Date: 11/8/2017
Easy peasy
Everything has been so easy. You guys take care of everything. Myrna took over the maps. I would rate her 5 stars!Michelle - Greenwood, SC Review Date: 11/8/2017
William is great!
William was very patient and set up my Apple , Microsoft Bing and Google maps today. Everything so far is fine :)Jon - Anderson, IN Review Date: 11/7/2017
Very good
Umar is very good and did an excellent job. I was actually going to terminate the account and he turned it around. I definitely think he went above and beyond.Jim - Davie, FL Review Date: 11/7/2017
Really good customer service
Chris is really good. He verified our account information and set up our listings for Google, Apple and Bing. We had issues with our phone and he did not leave me hanging , he followed up.Jamie - Thomasville, GA Review Date: 11/7/2017
Excellent
Excellent customer service from Lynne. She helped me change one of my keywords and also helped me do the Google and Bing verification. I was very excited to get this all done today.Karen - Spencerport, NY Review Date: 11/7/2017
Professional Team
Dianna is very professional, very convincing and did a good job. As ignorant as I am , she made it very easy for me.Mike - Del Rio, TX Review Date: 11/7/2017
Customer service is so helpful
Good customer service. William was perfect. He actually helped me out a lot with the set up of my business page on Apple maps.Patricia - North Fort Myers, Fl Review Date: 11/7/2017
Smooth process
Chris walked me through a whole bunch of phone code authorization numbers for Apple, Bing and Google. He went over all my information and made corrections that were needed. He is great and everything went smooth.John - Key West, Fl Review Date: 11/7/2017
Thank you
Dominique is a very polite young lady. She took down the words that my customers can find me by and got to the point. She did a great job!Jim - Carrollton, GA Review Date: 11/7/2017
5 stars for Great Service!
I have found e-gumball to be good at followup (I tend to be slow to respond due to a multitude of tasks on my plate), and professional. So far I do not know how effective but the service has been very good. Dominique was completing my application process. I had to leave a message and she returned my call promptly. She was very helpful in helping me get my first 10 key words and also in helping me check on a similar named business in the area. I give her 5 of 5 stars.Steve - Overland Park, KS Review Date: 11/7/2017
Jeanie is friendly
Jeanie is very good. She helped me get my dashboard set up and gave me access to it. She is friendly and has a good personality.Bruce - Grapevine, TX Review Date: 11/7/2017
Things are doing good
I have little knowledge about how this works and Dominique gave me a sense of calmness when I asked her questions about the service. She went above and beyond by making suggestions that could help my business get higher rankings. She helped verify my Google listings, sent post cards to verify other pages and was very professional. So far things have been really good.Toni - Philadelphia, PA Review Date: 11/7/2017
Excellent job!
Marco got me all set up. He did an excellent ! He did a real nice job explaining everything to me.Bob - Bellbrook, OH Review Date: 11/7/2017
Helpful
Jeanie showed me how to update the control panel and how to sign in. My call went really well with her. She was helpful!Sarah - Willow Grove, PA Review Date: 11/7/2017
Thank you Chris
Chris is excellent and helped me update the Apple listing on the internet and the maps.Thomas - Clifton, NJ Review Date: 11/7/2017
Great job
Erika is great. She went above and beyond and got me an affordable plan. Now I can still get the business that I am getting from this at an affordable price.Nathan - Newnan, GA Review Date: 11/7/2017
Great job
Erika is great. She went above and beyond and got me an affordable plan. Now I can still get the business that I am getting at an affordable price.Nathan - Newnan, GA Review Date: 11/7/2017
Friendly team
Thank you Dianna for getting us a website today. You were very helpful, friendly and provided good customer service.Dawn - Tampa, Fl Review Date: 11/6/2017
Chris is very nice
Chris is very nice, very personable and did a really good job verifying my business pages.Tracy - Warrenton, VA Review Date: 11/6/2017
Thank you :)
Erika did a good job! She reduced the pricing and changed some keywords for me. I feel better now about spending the money with eGumball.Kevin - Kimberley, BC Review Date: 11/6/2017
Above and beyond
Jason was very patient and persistent. He called me daily for two weeks until he finally got me on the phone. He really went above and beyond and has been very helpful.John - Madison, IN Review Date: 11/6/2017
Very good call
Very good call with Chris. He was able to get the Microsoft verification done for my business and verified all my business information.Beverly - Green Bay, WI Review Date: 11/3/2017
Great
If you get rid of Chris.. I will hire him! He is great and helped me with everything.Roberto - Saint Louis, MO Review Date: 11/3/2017
Everything is coming along great
Dominique helped get everything in place. We got the codes that eGumball needed and have things in order now.Juan - Miami, FL Review Date: 11/3/2017
Helpful customer service
Jeanie is very helpful and set up the final stages of my website. She definitely made it easy for me.Sean - Elyria, OH Review Date: 11/3/2017
Customer service is great
Mateus is great! I like what he did for me , it was good customer service.Thierno - College Park, GA Review Date: 11/3/2017
Thanks for being very helpful
Traci was great and very helpful. She went into the website and went over all the categories with me. She showed me how to make adjustments and pretty much reviewed the entire site with me.Terri - Columbus, GA Review Date: 11/3/2017
Good work
Dominique was very helpful. She provided very good customer service. I can tell she knows the business well. I asked her about 20 questions and she knew the right answer to every one of them.David - Denver, Co Review Date: 11/3/2017
Very good
Sam was very good, very informative and very professional. It was good doing business with him.Carol - Miramar, FL Review Date: 11/2/2017
Thanks
Give Mateus a raise! He gave me a nice refresher and he was excellent. He explained the why's and the how's of the eGumball service and it was very helpful.Lorie - South Bend, IN Review Date: 11/2/2017
Chris is helpful
Chris is a very helpful guy. He helped me verify Apple and Microsoft and reiterated the things we still need to do on the account. It was an overall good call!Ryan - Poughkeepsie, NY Review Date: 11/2/2017
Nice job
My phone call with William went quite well. He was really nice and got someone to work on my website :)Donna - Sparks, NV Review Date: 11/2/2017
Good customer service
Pretty good customer service with Jonathan. He got me set up and he stayed with me on the phone to get my account figured out. I'd say he did a pretty dang good job!Jeremy - Jefferson City, MO Review Date: 11/2/2017
Good good job
Great job Alex. She got my account done really quick and we got a lot done!Becky - Fort Collins, CO Review Date: 11/2/2017
Google help
Thank you Chris for getting my Google marketing pages with Google maps and thank you for the leading me into the right direction with the next steps.Adrian - Phoenix, AZ Review Date: 11/2/2017
Thank you Dominique
My call with Dominique was perfect. She is a very lovely person and was able to verify my business information.Jenny - Orlando, FL Review Date: 11/2/2017
Amazing customer service
Myrna was very awesome and very nice! She updated all of our information in our Google account. Thanks for making things easy for me.Billie - Peshtigo, WI Review Date: 11/1/2017
Thank you Jose
I am quite pleased with Jose. He went through logging me in and showing me all the things I have control of. He made it really easy and did a great job. Excellent 5/5Shelley - Cheyenne, WY Review Date: 11/1/2017
Smooth call
My call with Leslie seemed pretty smooth. We had no issues and she had an answer for every one of my questions. She explained how everything would flow and I am very pleased.Donald - Oakville, ON Review Date: 11/1/2017
Thanks for the help
Thank you Jeanie for going through everything and showing me how to log into my web page control board.Greg - Springdale, AR Review Date: 11/1/2017
5 stars
The service was great. Myrna and Archie helped with change of business name, phone numbers, etc. 5 out of 5 stars.John - Bourbonnais, Il Review Date: 11/1/2017
Thank you Alex
Wonderful customer service. Alex fixed my listings on Google and other sites. She also got my business hours fixed. 5/5Tina - Springfield, VA Review Date: 11/1/2017
Great work
Dominique is great! She got me up and running and made things absolutely easy and efficiently. She got me three different codes to verify and showed me how to accept eGumball's invitation.Darcey - Indianapolis, IN Review Date: 10/31/2017
Chris is patient
Chris is really good. He helped me with my Facebook information today and was so patient.Joy - Youngstown, FL Review Date: 10/31/2017
So far very easy
Easy code authorization! Chris got my keywords set up for the Google search and made everything easy for me.Mark - Kalamazoo, MI Review Date: 10/31/2017
Great Google help
Thank you Jeanie for getting my listings corrected and setting us up right for Google and other search engines.Brien - Kalispell, MT Review Date: 10/31/2017
Thank you so much
Awesome awesome awesome! Dominique verified a lot of information and set me up with Google Maps and Bing. She is putting everything in place for the next steps and was very pleasant and helpful.Matt - Brecksville, OH Review Date: 10/31/2017
Very helpful!
Jose answered a lot of questions and was very very helpful. Thank you for making things easy.Joan - Foley, AL Review Date: 10/31/2017
Happy with the upgrade
Thank you Jason for explaining the finer points of service to me. You were a very helpful man! I am not a computer person and you were patient with me. Thank you for showing me how my customers can leave me reviews and get likes with the upgraded system.John - Huntington, NY Review Date: 10/31/2017
Dianna is awesome
Dianna came through with what she said she was going to do. She gave me a new 12 month agreement at a lower rate. Great customer service.Susan - Pembroke Pines, FL Review Date: 10/31/2017
Friendly
Traci is friendly and helpful. My call with her went good and she helped me with a list of things to complete.Dennis - Saint Paul, MN Review Date: 10/30/2017
Jeanie is helpful
Jeanie is very knowledgeable and helpful. She is good at what she does. Jeanie did a great job on my account.Salvador - Croswell, MI Review Date: 10/30/2017
Thanks for the access
Thanks Chris for submitting me to Google and for getting the website developers to give me access to my log in information.Thomas - Middletown, PA Review Date: 10/30/2017
Thanks for the access
Thanks Chris for putting me into Google and for getting the website developers to give me access to my log in information.Thomas - Middletown, PA Review Date: 10/30/2017
Easy control panel
Good job Jeanie for getting me setup with the control panel today . You were very helpful!Tony - Sault Sainte Marie, MI Review Date: 10/30/2017
Very good customer service
Dianna was very good and helpful. She set me up and helped me with billing. I am very happy with her customer service and her time spent on my account.Rick - Maspeth, NY Review Date: 10/30/2017
Fantastic service
Dianna was fantastic and I would give her the highest compliments! She was very helpful and truly did her best on my account. She spent a lot of time with me and really went above and beyond. I appreciate Dianna's help . Thank you so much for everything DiannaDr. John - Scottsdale, AZ Review Date: 10/30/2017
Thanks for all your help
Leslie helped me with everything today and it went great. She got my listings active on all the sites you have. Thank you LeslieLuke - Davie, Fl Review Date: 10/30/2017
Nice job!
Leslie did a nice job and was able to get me my pin numbers to verify a couple of things needed to correct my ad. She did a fine job!Mike - Rossville, Ga Review Date: 10/30/2017
Jeanie is the best
Real good call with Jeanie. She set up my website and made changes. She was patient, polite and very helpful.David - Hamburg, NY Review Date: 10/30/2017
Jeanie is very helpful
Jeanie was very very very helpful. She was informative and super friendly. Thank you Jeanie for giving us the log in to our back office.Jena - Winter Garden, FL Review Date: 10/30/2017
Account set up was great
Leslie is getting the things set up for my listing. She did everything she said she was going to do and did it promptly.Tony - Lake Havasu City, AZ Review Date: 10/30/2017
Perfect
Everything went fine and perfect on my call today with Chris. Everything that eGumball said was going to be done, has been done so far.Frank - Livonia, MI Review Date: 10/27/2017
Leslie is great to work with
We are new customers and Leslie was patient with us while we asked many questions.She helped us set up our whole program today.Kathy - Naples, FL Review Date: 10/27/2017
Thanks for the all the answers
I had questions and Leslie was able to answer all of them. She was very helpful and polite.Tony - Brooklyn, NY Review Date: 10/27/2017
Thanks Jose
Thanks for the excellent tour of the control panel and for going through all the sections with me one by one.Michael - Jonesboro, Ga Review Date: 10/27/2017
Fantastic Job
Jeanie did a fantastic job setting up my control panel. She basically did most of it for me. Thanks JeanieRob - Blue Grass, IA Review Date: 10/27/2017
Friendly team
William is friendly and open. He set my account up today and made it easy.Deborah - Mississauga, ON Review Date: 10/27/2017
Thank you
Good work Umar. Thank you for answering all my questions and updating, changing things on my website.John - Shreveport, LA Review Date: 10/27/2017
Jeanie is kind
Jeanie was really helpful and great. She set my account up and we went through my site to make some changes. She was really kind!Aaron - Boone, IA Review Date: 10/27/2017
Happy
It seems like everyone uses the word "perfect" and I like that. It makes me feel connection and reassurance. Myrna was able to bring my Google reviews back and get my business verified. Thank you!Brian - Rochester, NY Review Date: 10/27/2017
Thank you Leslie
Leslie went above and beyond to try to get a hold of me. I liked that she called several times to try to get me on the phone. We finally got things set up today and phone call went great.Roseanne - Avoca, IA Review Date: 10/26/2017
Behind The Scenes
Thanks Jose for showing me what runs behind the scenes and walking me through the initial set up. Very good customer service.Allen - Toledo, OH Review Date: 10/26/2017
Smooth Call
My call with Leslie was smooth, she is very helpful. She helped us get Bing and Apple and reconfirmed our business information.Eddie - Winter Park, FL Review Date: 10/26/2017
Wonderful
Jeanie is wonderful and did a very good job doing everything I asked her to do.Zaida - Fredericksburg, VA Review Date: 10/26/2017
Great job
Great job Leslie. Thanks for helping me with keywords and getting me set up for Bing and Apple.Brian - London, ON Review Date: 10/26/2017
Lovely Customer Service
Myrna is lovely, She really is! She did a great job and I am glad you guys manage my Google My Business page now.Kathleen - Silver Spring, MD Review Date: 10/26/2017
I am a new happy customer
I am a new customer and Chris in customer service was very good with my initial set up. He was very patient and got my google issue fixed today. Now my business finally comes up on the maps!Bates - Madison, VA Review Date: 10/26/2017
Activation is easy
Customer service is good. Leslie my rep was great and activated my account today. I really liked that she went in depth with details.Nelson - Bronx, NY Review Date: 10/26/2017
Very Helpful
Dianna did much more than I expected. She was super helpful and got me a better rate and system that works for me.Desneige - Wakefield, MA Review Date: 10/26/2017
Thank You
Thank you Sam for assisting me with your program and overall being professional and helpful. Give Sam a raise!Glenn - Reno, NV Review Date: 10/26/2017
Very nice customer service
Chris was very very nice and very helpful! He finished the first steps to set my account up and made it easy for me.Delfa - Harrison, NJ Review Date: 10/25/2017
Good job
Andrew took the time to show me the program and how things are set up. He did a good jobDavid - Bartlesville, OK Review Date: 10/25/2017
Wonderful experience so far
Jonathan was wonderful and very helpful. I was having trouble logging in and he took me into my control panel and made some great recommendations. He helped me move forward to my quest for world domination! Thank you !Prather - Baton Rouge, LA Review Date: 10/25/2017
5 Stars
William took care of my account and got codes for Bing and Google. He was very patient and helped me with keywords.Lou - Arcadia, FL Review Date: 10/25/2017
Helpful Customer Service
Awesome customer service. Jason was very helpful and guided me to understand what I was doing online.Kim - Waterloo, LA Review Date: 10/25/2017
I Appreciate Dianna
Dianna called me at the right time. She helped me know what I needed to do to fully utilize eGumball. I appreciate her as she was very sweet and polite. It was such a nice phone call!Dayton - Durant, OK Review Date: 10/25/2017
Very Informative
William was very informative and he finished up my tag words. He entered my codes for Apple & Bing and made it easy for me.Stacy - Hialeah, FL Review Date: 10/24/2017
Good work
Leslie did good on my account was very personable! She got the numbers to get things verified on all my listings.Randy - Muskegon, MI Review Date: 10/24/2017
Gracias eGumball
Leslie me llamó para darme algunos códigos. Ella verificó nuestra información comercial para asegurarse de que fuera correcta. Le daría 5 estrellas a su servicio al cliente.Juan - Mount Kisco, NY Review Date: 10/24/2017
Positive
I want to give Leslie positive feedback today because her service is amazing. She did everything perfect! Leslie did an awesome job.Tony - Wyandotte, MI Review Date: 10/24/2017
Everyone rocks at eGumball
Everybody is great ! Jose set up a lot of stuff for me online and transferred me to a nice customer service rep who is helping me out humongous. Everyone is so helpful.VIcky - Kansas City, MO Review Date: 10/24/2017
Thank you for all your help
Archie was very helpful! I was trying to log into my client control panel and he walked me through the entire process. He did a nice job getting me through it all.Brad - Gainesville, FL Review Date: 10/24/2017
Thank you Jessica
Jessica helped me with different tags and information to add to our website to make is easier for our clients to find us. 5 stars!Jason - Hempstead, NY Review Date: 10/24/2017
Alex is wonderful to work with
Alex worked very hard and was very diligent. I was very pleased that she took care of my postcards for Google and Apple. I am happy that she made sure that all those wrong addresses and pages online got straightened out. She really understood me & did a great job today.Charles - Roanoke, VA Review Date: 10/23/2017
Fantastic
My call with Leslie was fantastic. She was very patient and helped me with everything. She did a good job setting us up with the SEO program.Randy - Inver Grove Heights, MN Review Date: 10/23/2017
Helpful
Chris was very helpful and answered all my questions. He took care of things for me efficiently and it was absolutely easy.Ryan - Prince George, BC Review Date: 10/23/2017
Easy
William's customer service was very good, very nice and he made things super easy for me.Gregory - Staten Island, NY Review Date: 10/23/2017
Jose is great
Jose was very patient and thorough and helped me understand the control panel. Good customer serviceElizabeth - Waukegan, IL Review Date: 10/23/2017
Thank you Archie
Archie knows what he is talking about and knows what makes things tick out in the online world. Don't loose him!Rick - Columbus, OH Review Date: 10/23/2017
Best Adviser
Chris was very helpful in getting some codes for Apple maps and Microsoft Bing. Chris is my adviser , and I am hoping we can continue to have a fruitful relationship. Thank you Chris for helping me with things that I don't understand.Robin - Missoula, MT Review Date: 10/23/2017
Thanks Leslie
Leslie was able to help us set up our account and add a few more keywords. She was very helpful.Eric - Batavia, IL Review Date: 10/23/2017
Top notch
You have helped me tremendously! Chris is doing some positive things for me. You guys are managing my Google words to help me stay in the top 3 positions. Happy I connected with you guy! Chris is top notch!Dr. Ronald - Sarasota, Fl Review Date: 10/23/2017
Thank you so much Traci
Very good customer service provided by Traci. She walked me through what I got and did a very good job. We give her a "Attagirl" !George - Felsenthal, AR Review Date: 10/20/2017
Great people to work with
Excellent service. Your the kind of people that I like to work with. Leslie was precise and got the work done. She definitely went the extra mile.Richard - Cottonwood, AZ Review Date: 10/20/2017
Very helpful
Jason was very helpful and took care of my situation. He went above and beyond today!Miriam - LaFayette, GA Review Date: 10/20/2017
Thank you
Dominique was terrific and took care of my issues one by one. She did a great job!Alfred - Mahopac, NY Review Date: 10/20/2017
Great service
Thank you Dianna for taking your time to answer all my questions. You provided very good customer service.Melinda - Bethesda, MD Review Date: 10/20/2017
Thank you for being so helpful
Alex is very helpful and good! She made everything convenient for me and gave me some advice regarding the label of my business. She also found the best category for my business listing.Johnny - Elgin, IL Review Date: 10/20/2017
Jeanie is the sweetest
Sweet Jeanie. She helped me make changes and updated my password. She is such a real sweet person and very patient. Nice customer service representative.June - Troy, MO Review Date: 10/19/2017
Thank you Jeanie
Thank you Jeanie for getting me familiar with the control panel and for setting all my service areas up. In addition I appreciate you eliminating a ghost website that I have been trying to get rid of for a long time. You are the best and super patient!Ty - Milton, VT Review Date: 10/19/2017
Terrific customer service
Jeanie is terrific. She helped me setup my email and walked me through the entire settings. I liked that she gave me great ideas too!Vincent - New Hyde Park, NY Review Date: 10/19/2017
eGumball gets the job done
My phone call with Leslie went fantastic. She got everything done all together in one phone call. It was so nice that she was able to get it all done in one call to me. I have done this in the past and it usually takes multiple emails, calls before it gets done. 5 stars for being efficient!David - South Lyon, MI Review Date: 10/19/2017
Awesome
My customer service experience was awesome, it was good! Leslie got me all the code numbers that pertained to Google, Apple and Bing.George - Redwater, AB Review Date: 10/19/2017
eGumball Increased my business!!!!
You helped me get out there ! I almost went out of business! Your company is definitely gets 5 Stars! Jason when I have a problem understands, and gets me out there! Fixes everything right away! Your prices are amazing especially for new businesses that can't afford to pay big money for others! I worked so hard to build my business yes small mom , and pop shops don't survive competing with the big chains. My hard work , and Jason , and your company increased my business 3 times in 3 months ! Thank you I want to cry everyday I had knots in my stomach until I signed up with egumball now I get knots in my stomach cause I'm so busy ! Now I'm exhausted ! Thank you so much ! If you were in front of me I give you all hugs! 5 stars all the way ! Thank you over , and over again!Kathy - Nyack, NY Review Date: 10/19/2017
Good job
Good job eGumball for setting up my website for my business. Jeanie explained everything thoroughly today so I liked that. I never felt rushed during the phone call and she was really patient. Thank you eGumballGrace - Spartanburg, SC Review Date: 10/19/2017
Customer service is great
Great great great! Thank you Leslie for getting me the codes for Google, Apple and Bing. Thank you also for setting up our keywords and getting our address corrected. You answered all my questions and took care of everything that needed to be taken care of today.Jim - Naperville, IL Review Date: 10/19/2017
Thank you Mateus & eGumball
Mateus did a very good job and explained everything that I needed on my account very well. He helped me out quite a bit today and verified my Google account.Vinny - Sarasota, FL Review Date: 10/19/2017
Leslie is helpful
Leslie is excellent, very articulate and kind. She helped me understand everything and didn't rush me with anything.Kristy - Brownsville, TN Review Date: 10/19/2017
Todo bien!
Todo está bien hasta ahorita. Alex pudo ayudarme a deshacerme de una página de negocios y, al mismo tiempo, crear una nueva pagina para mí. ¡Creo que hasta ahora ha hecho un trabajo increíble!Jose - Cumberland, MD Review Date: 10/19/2017
Thank you for being so helpful
Myrna was very helpful. I think we got everything done today. She made things super easy and was very patient with me. 5 out of 5!Tammy - Opelousas, LA Review Date: 10/19/2017
Pretty easy
Pretty good call with Dominique. She helped me set up and verify my information and took the data and passed it on. I got calls from Google and Apple today and it was all pretty easy.Ted - Saint Augustine, FL Review Date: 10/19/2017
Great job
Jason was great. He basically helped me upload pictures online and showed me how to set things up.Jian - Moultonborough, NH Review Date: 10/18/2017
Easy to work with
Jeanie is very pleasant, nice and easy to work with. She is a lovely young lady would did a great job with my keywords.Mike - Miami, FL Review Date: 10/18/2017
Good job!
I felt very comfortable working with Alex. She was great and did a good job setting everything up. She made things easy for me big time.Frank - Haymarket, VA Review Date: 10/18/2017
THANK YOU
Thank you Umar for good customer service and for upgrading our account for free!Jordan - San Antonio, TX Review Date: 10/18/2017
Jeanie is awesome
Not only was Jeanie personable, but she was knowledgeable about the product and services. She helped me fill most of my information out and walked me through the entire service.Terry - Charlevoix, MI Review Date: 10/18/2017
Good work
Thank you Jeanie for upgrading my website to the newer style and rotating things in the right direction. Everything turned out really good!Mike - Mequon, WI Review Date: 10/18/2017
Extremely Impressed
Alex was really good and impressive. I had another service the last 10 years and you did things my last company never did in 10 years. Alex called and she was so thorough and very detailed about every single thing. What I like about you guys is that you ask a lot of questions and truly care to make things successful. I had a very positive experience with Alex and everyone that I have worked with. eGumball calls and emails me a lot, and I love it! I feel like eGumball is building me a successful program that's customized just for me. I also like that you explain each step on my account and review the next steps in my account. You guys always tell me what you guys are going to do next and come through on your end. eGumball is really really helpful and explains the service in ways that I could understand.Claudia - Carlsbad, NM Review Date: 10/18/2017
Good good job
Alex is very good, helpful and easy to work with. She is getting all my information setup with search engines and making it all easy for me.Rosario - Roanoke, VA Review Date: 10/18/2017
Buen servicio
Mi llamada fue muy buena y Jose perfeccionó mi información en el internet . Me ayudó a revisar mis servicios. Él fue amable y muy atentoOlga - Coral Gables, FL Review Date: 10/18/2017
Happy
So far I am happy with eGumball services. Alex was really good and helped me with the general set up on my account. She took care of some different listings online to make sure she had the right information .Carol - Lake Metigoshe, MB Review Date: 10/18/2017
Helpful Team
Mateus was very helpful. He helped me transfer my Google business page to my new email.Leanna - Merrillville, IN Review Date: 10/18/2017
Customer service is great
Nice customer service with Leslie. She me up with some verification codes and is getting things going online. She did a very nice job!Rick - Mecosta, MI Review Date: 10/18/2017
Set up for success
Thank you Chris for setting us up to increase our rankings on the Google search engine.JJ - Calgary, AB Review Date: 10/18/2017
Thank you
Thank you Leslie, you were very good and clear with everything. Thanks for confirming the account information for my online listings.Marrie - Vienna, VA Review Date: 10/18/2017
Smooth
Very smooth and good process today with William. He verified my business and so far so good.Emily - Hopkins, MN Review Date: 10/18/2017
Thank you Traci!
Traci did very good on my account. I had a lot of questions and she did a good job answering all of them. I am very satisfied.Mazen - Pleasantville, NY Review Date: 10/18/2017
That was easy
Clear and simple process today with Leslie. She got my codes from Apple and Bing and verified my information.Betty - Middleboro, MA Review Date: 10/18/2017
Excellent
Traci is excellent and handled my account very good today. She walked me through everything that I needed to do. She laid it out to me in simple terms and made it very easy for me to understand.Rita - Duffield, AB Review Date: 10/18/2017
Very helpful
My call went quite well with Jose. He was very helpful and took me through the website step by step and I was pleased with his help today.Robert - Mandeville, LA Review Date: 10/17/2017
Very helpful
William is lovely and very helpful! I needed to setup my map listings and he helped me through every step.Leigh - New York, NY Review Date: 10/16/2017
Professional and friendly
Jeanie was so professional and very friendly. She helped me get things straightened out on my website, and made suggestions on how to make my keywords better.Roger - Coxs Creek, KY Review Date: 10/16/2017
Pleasant
Leslie was very informative in the process to set up my account. She made the process seamless and was very pleasant.Rebecca - Knoxville, TN Review Date: 10/16/2017
Great service
Jeanie communicated very well. I thought she was excellent! She showed me the website and explained everything that I needed.Carrie - Aurora, CO Review Date: 10/13/2017
I like eGumball services
What I like about the service that eGumball provides is they have a team that can take care of all the details for you. That's a lot of help and I enjoy that type of help. William was great to work with and was patient with me.Marie - Irvington, NJ Review Date: 10/13/2017
Thank you Marco
Thank you Marco for great customer service and for being very helpful. Thank you for updating my Google address and phone number.Joyce - Edmond, OK Review Date: 10/13/2017
Very helpful
Jeanie was awesome. She was very helpful and directed me to the right place. She was very pleasant to work with and was definitely a 5 out of 5Tom - Glen Ellyn, IL Review Date: 10/13/2017
Thank you William
The setting up of my account was very easy. William made it so easy that I didn't have to move! Thanks for helping people find my business.Karen - Marysville, OH Review Date: 10/13/2017
Very helpful
William is lovely and very helpful! I needed to setup my map listings and he helped me through every step.Leigh - New York, NY Review Date: 10/13/2017
Gracias eGumball
eGumball tiene un servicio muy professional. Leslie es muy amable y me ayudo corectar todas mis paginas en el internet. Quedamos muy acuerdo con todo.Humaldo - Aurora, CO Review Date: 10/13/2017
Pleasant
Leslie is a very pleasant lady. She verified my address and name on Google, Apple and Microsoft Bing.Tim - Park Ridge, IL Review Date: 10/13/2017
Customer service is great
I was lost on the computer and Chris helped and guided me through the process. He is not pushy and he is staying on top of things. Good customer service.Donna - Port Orange, FL Review Date: 10/12/2017
Great job
I think Jonathan did a great job of showing me that we need to work together to see better results. He went above and beyond and took his time to explain stuff to me. I look forward to seeing great results!Philippe - Hillside, IL Review Date: 10/12/2017
Dianna is awesome
Dianna was great and she helped me resolve an error in my account set up - I was supposed to set up with one address as primary and a second as an add on with little intervention. The 2nd address was set up as primary and activated with the secondary ignored. She was easy talk to, took care of my problem immediately and it looks like we’re back on track. Very pleased! I like that eGumball works fast and pays attention to my listings. Thanks DiannaRebecca - Portland, OR Review Date: 10/12/2017
Thank you Mateus
Mateus has me rolling in the right direction! He helped me go through Facebook & Twitter and added social media to my account. I liked that he reviewed my Google presence and is updating my citations.Thomas - Raleigh, NC Review Date: 10/12/2017
Awesome
Chris is an awesome very helpful young man. He went through the whole setup and he got me on Apple and Bing. I also appreciate that he secured a website address for me.Earl - Brampton, ON Review Date: 10/12/2017
Professional
Alex has been helping me with some updates on my account and it's all really appreciated! She really is professional too!Gary - South Bruce Peninsula, ON Review Date: 10/12/2017
Thanks for the Google help
Dianna really took her time to fix our Google page and added our logo to it.Bethany - Lakeland, FL Review Date: 10/12/2017
Great job
I actually liked my phone call with Jeanie a lot. She is easy to work with and explained things in a way so I could understand. She assured me that everything would be very simple . Thank you so much JeanieRobin - Kenner, LA Review Date: 10/12/2017
Thank you Chris!
Chris did such a good job. He walked me through the process like he was teaching a 6 year old. I love that he kept it very easy and simple for me. Keep it simple, stupid. Thank you so much Chris for making this super easy.Andrew - Wall, NJ Review Date: 10/11/2017
Very professional
Myrna was very professional, precise and clear! I would rate her customer service 5 stars. She was very helpful!David - Aurora, CO Review Date: 10/11/2017
Great upgrade
Thank you Umar for the website help, for upgrading my account to another package and providing very good customer service.Deborah - Grass Valley, CA Review Date: 10/11/2017
Positive experience!
Leslie made the codes to Google my business very easy for me. She was a very pleasant young woman to work withSharon - Minocqua, WI Review Date: 10/11/2017
Thank you Chris
Thank you Chris for getting everything started and verified. He got Apple and Microsoft information set up for me and was very helpful and informative.Darlene - Dallas, GA Review Date: 10/10/2017
Excellent!
Jason was excellent! He is working on optimizing my Google search and all is going smooth. Thanks JasonDr. Cynthia - Canton, MI Review Date: 10/10/2017
Easy
Chris was very helpful and got me set up today. Now I am up and running and going! He made everything easy for me :)Toni - Monroe, LA Review Date: 10/10/2017
Excellent job
Dianna did a great job and worked out a plan with me. Everything went extremely well and honestly she was really easy to understand. She gave me options and did an excellent job.Gailen - Irverness, FL Review Date: 10/10/2017
Mateus is helpful
I thought my phone call with Mateus went really well. He brought to our attention some things that we needed to do online to get our customers to get leave us reviews and it was really helpful.Will - Forest Hill, MD Review Date: 10/10/2017
Gracias
Mi llamada fue muy bien. Anissa me ayudo modificar mi pagina web y me ayudo revisar las statisticas.Karla - Miami, FL Review Date: 10/10/2017
Good job
Everything is wonderful. Dominique especially is very nice and worked quickly and was also thorough. She gets the highest stars!Brad - Cynthiana, KY Review Date: 10/10/2017
Good customer service
Jeanie went through the entire control panel with me today. I learned how to manage my information and pictures. Very good customer service.Thomas - Muncie, IN Review Date: 10/10/2017
Thank you eGumball
Thank you Leslie for activating my account and making it very simple.Aaron - Calgary, AB Review Date: 10/10/2017
Happy customer
Anissa is very nice and great. She was the most helpful representative that I have worked with at eGumball. For the first time I am 100% satisfied with egumball.Shirin - Irvine, CA Review Date: 10/10/2017
Thanks William!
Talking to William today was very good. He was very attentive and was professional. He made everything easy, I have no complaints.Tim - Tigard, OR Review Date: 10/10/2017
Great work!
My biggest question to Erika was how was eGumball helping my business? She was able to explain the service in a way that was helpful. Thank you ErikaCindy - La Crosse, WI Review Date: 10/10/2017
Satisfied
I am very satisfied with the work that Alex did today. She was very patient with me because I am not very easy to deal with because I am not good with computers. I like that she explained things to me over and over again. I am very happy!Celina - Skokie, IL Review Date: 10/9/2017
Thank you Lynne
So far Lynne and Jason have been very helpful; patient with educating me about how eGumball works and how it is different from others. Hopefully you will live up to my expectations. Lynne explained more about how to navigate my control panel and how to maximize my exposure on searches.5 stars for sure!Dr. Stephanie - Virginia Beach, VA Review Date: 10/9/2017
Rollin in the right direction
Chris in customer service is great. He helped me with everything and we are ready to roll!Germano - Baltimore, MD Review Date: 10/9/2017
Smooth
Leslie made the process really smooth and she made things so easy for me. She explained the process and helped me a lot.Cinthia - Mount Kisco, NY Review Date: 10/9/2017
Thank you Myrna!
Everything was good and Myrna got all our information straight. We went over keywords and she also helped me set up Google, Bing and Apple. Ya'll are keeping me on track!Jomie - Elizabeth CIty, NC Review Date: 10/9/2017
Very helpful
Dianna was very very helpful. If I need help I know where to go! She showed me how to put my pictures and a few other things online.Larry - Chesterfield, MI Review Date: 10/9/2017
Pleasant experience
It was a pleasant experience to work with Leslie. She was able to help me with my adwords and tweaked it better and was able to help me clarify the direction of things.Gregory - Mechanicsburg, PA Review Date: 10/9/2017
Great call
My phone call with Dominique went very well. She was very patient and got me through everything. It was a very very good experience!Andrew - Bloomington, IN Review Date: 10/9/2017
Delight
My phone call with Jeanie went extremely well! She was delightful to work with and very very helpful.Wayne - Sedona, AZ Review Date: 10/9/2017
#1 business on Google
Andrew is absolutely wonderful! When you go to google and type in mechanic we are popping up #1!!!! I am happy that Andrew added us to Apple maps today too!Kathy - Indianapolis, IN Review Date: 10/9/2017
Great great great
My call went extremely well! Erika was able to help me do some things on my account and reduce my monthly price to make it super affordable. Erika made my afternoon :) 6 stars!John - Bloomington, MS Review Date: 10/9/2017
Good job eGumball
I am very glad to do business with Dianna! I am very happy to work with a specific person that will manage my account. Every time I call, I always have had happy people answer the phone. Thank youPhilippe - Blainville, QC Review Date: 10/6/2017
Thank you
Thank you Jonathan for reactivating my account and showing me a few pointers that will help my business grow. You were great and really helped me out a lot today.David - Pontiac, MI Review Date: 10/6/2017
Thanks for the update
Call worked out great! Alex updated all my accounts online, which is exactly what I wanted. She was also very nice.Sam - Sugar Land, TX Review Date: 10/6/2017
Thank you Jose
Jose pointed out everything that was on the control panel. He was patient while I took notes and showed me everything I could change on the website.Chris - Virginia Beach, VA Review Date: 10/6/2017
Learned valuable information
I am grateful for Umar's customer service . Umar took me into the control panel for the first time, and taught me a lot of information.William - Jackson, MI Review Date: 10/6/2017
Excellent
Excellent customer service. Thank you Dianna for reinstating my account and upgrading my service for better stuff!Joe - Redding, CA Review Date: 10/6/2017
Thank you Anissa
My phone call with Anissa went perfectly, she was awesome. You can pat her on the back! She was definitely a 5 star! She went out of her way to help me out :)Julie - Brainerd, MN Review Date: 10/6/2017
Great
Dianna was great and very helpful. She got things fixed on my account and I learned how to get online reviews.Julie - Brainerd, MN Review Date: 10/6/2017
Very happy
My phone call with Jason went very well. I am working with him on the Google posts and overall it's going pretty good. I am very very happy!Naz - Pittsburgh, PA Review Date: 10/5/2017
Awesome
Jeanie is awesome. I appreciate all her extra help! She helped me with my website and showed me how to upload photos and make changes . I appreciate her also getting all my keywords on there as well. Thanks Jeanie, you are great.Lisa - Nampa, ID Review Date: 10/5/2017
Professional Team
Chris is very professional and was very helpful. I am very happy!Ben - Indianapolis, IN Review Date: 10/5/2017
Thank you Alex
Thank you Alex for helping me understand the service and showing me a lot that I was not aware of. I appreciate you cleaning up the information for me and being persistent. You made everything so easy for me !Lisa - Albany, GA Review Date: 10/5/2017
Thanks for setting me all up
My call went nice with Myrna. She knew what she was doing and did it efficiently. She made things so easy with no problem. Thank you for helping me set up Apple and Microsoft.Lee - Austin, TX Review Date: 10/5/2017
Thank you eGumball
I worked with Chris and he made everything easy with no difficulties. I really appreciate everything you are doing for my business.Raphael - New York, NY Review Date: 10/5/2017
Thank you Andrew
Andrew was able to help us to the best of his ability. We were having issues finding our address online and Andrew was able to explain the reasons why this was happening. We are very understanding of the process now that Andrew has informed us. Thank youMichael - Allendale, MI Review Date: 10/4/2017
Friendly team
Very good friendly customer service from Leslie. She got my business on Google, Apple and Bing.Cannon - Shreveport, LA Review Date: 10/4/2017
Happy customer
I am very pleased with Andrew's customer service. He was great! He was very informative and walked me through a lot of stuff. He was just very helpful :)Kathy - Denton, TX Review Date: 10/4/2017
Happy customer
I am very pleased with Andrew's customer service. He was great, informative and walked me through a lot of stuff. He was just very helpful :)Kathy - Denton, TX Review Date: 10/4/2017
I am so happy with Myrna
Myrna needs a raise! Give Myrna $200,000 a year! She helped me with everything and it was wonderful. I am happy with eGumball services.Steven - Short Hills, NJ Review Date: 10/4/2017
Chris cares
Thank you Chris Pena for suspending my second payment and pausing my ads till December. You stuck with the business at hand and really tried to help me. I appreciate everything you did for meDon - Folsom, CA Review Date: 10/4/2017
Chris cares
Thank you Chris Pena for suspending my second payment and pausing my ads till December. You stuck with the business at hand and really tried to help me. I appreciate everything you did for meTimothy - Tusla, OK Review Date: 10/4/2017
Great
My call was great with Jonathan today. I had some issues with my website and he helped me get things changed. Thank you so muchDon - Folsom, CA Review Date: 10/4/2017
Thanks eGumball
Dominique is really sweet and made the process easy. Thank you for verifying my salon on Google, Apple and Bing.Tina - Zionsville, IN Review Date: 10/4/2017
Thank you
Thank you Jeanie for getting our keywords online and and helping us build our website. You did awesome coordinating everything.Martin - Arlington, TX Review Date: 10/4/2017
Thank you Leslie for my business verification
Leslie is great! She verified my numbers, emails and my Allstate website. She was also able to get the Apple and Bing verification for my business.Larry - Jonesboro, AR Review Date: 10/3/2017
Professional
Leslie sounded very professional and did a very good job. I appreciate everybody's help in getting this done. So far I am happy with the customer service and everyone I have personally have worked with.Edward - Casper, WY Review Date: 10/3/2017
Everyone is so nice
Christa is great! She explained everything and we got through the little confusion I had. She is a wonderful customer service rep and is very easy to talk to . Everyone at eGumball has been so nice and it's great to connect with real people on the phone. You all have been so pleasant.Bonnie` - Clarksville, IN Review Date: 10/3/2017
Easy set up
Chris is very good, very professional and nice. He did a good job with my initial activation set up.Michael - South Yarmouth, MA Review Date: 10/3/2017
Thanks for the website tutorial
Thank you Jeanie for showing me how to makes changes to my website like the different text, photos and layout. Thank you for teaching me , I really appreciate itDon - Mesa, AZ Review Date: 10/3/2017
Good job
Good job getting up setting up with Google codes and Apple codes Chris. I think you were really helpful!Bo - Homer, GA Review Date: 10/3/2017
Fantastic
Myrna is fantastic! She helped me with the registration process and established Bing and Apple online.Steven - Eagan, MN Review Date: 10/2/2017
Thanks for the great work
Chris is great, very nice and knowledgeable. He helped me set up my activation account.Joe - Sarasota, FL Review Date: 10/2/2017
Thank you
Thank you Jason for giving me a break down of how the process works and explaining how we can accomplish our goal. I think you were insightful and personable!Greg - Mechanicsburg, PA Review Date: 10/2/2017
Top 3
Thank you Shawn for resolving all my concerns and for the great review advice. My business pops up in the top 3 of Google and I am happy. Shawn helped me out real well today!Ray - San Antonio, TX Review Date: 10/2/2017
Good job
Dominique helped us review our keywords and I was glad that she reminded me to add my suite number on my site. She also did a good job setting me up with Google and Apple.John - Midland, TX Review Date: 10/1/2017
Excellent customer service
So far, You do what you say you will do! I think eGumball is respectful! Leslie explained to me a few details that I was uncertain with; such as focusing on key tag words more appropriate to Funclips. I would rate her customer service 5 stars.Franz - Toronto, ON Review Date: 9/30/2017
Great job
Great service. Leslie helped me get pass codes from Apple, Bing and Google. She did a good job and was very positive. Leslie is a 10 all across the board!Steve - El Dorado, AR Review Date: 9/29/2017
Helpful
Leslie is friendly, informative and polite. She helped us get the verification codes for all the different accounts.Antonio - Miramar, FL Review Date: 9/29/2017
Thank you for helping my business
Lynne was great and she did a good job helping me with my adwords.Amy - Ketchum, ID Review Date: 9/29/2017
Anissa is the best
Anissa was actually really great and helpful. I didn't fully understand what I was doing until I talked to Anissa today. She did a good job explaining the importance of getting us ranking on keywords. We have a better sense of what are goals are now and how this whole thing operates. I appreciate Anissa for being patient and taking her time with me.Gary - Cambridge, MA Review Date: 9/29/2017
Happy with Andrew's customer service
Andrew is the nicest representative at eGumball. He was very informative and great. He didn't rush me off the phone which is perfect and now I understand the service 100% better.Michael - Lowell, MA Review Date: 9/29/2017
Positive connection!
I had a very positive conversation with Dianna. She reconciled the situation and made it all better. I liked that she worked with me and explained some of the challenges we were facing with the online world.Rivet - Spring, TX Review Date: 9/29/2017
Happy customer
Erika was patient, very kind and helped me go through my entire account.Min - Palm Dessert, CA Review Date: 9/29/2017
Thanks for the great work
Perfect call with Leslie, she was great! I gave her information about my company so she can correct my online pages. She did a great jobCarlos - Silver Spring, MD Review Date: 9/29/2017
Chris saved the account
I was very happy to work with Chris today. He did an excellent job and very calmly walked me through the whole thing. He was very good, professional and saved my account.Mike - Key West, FL Review Date: 9/28/2017
Everything is going really well
My call with Leslie went real well. She got everything confirmed for my maps pages and she also started the set up of my website.Allen - Keithville, LA Review Date: 9/28/2017
I appreciate Leslie
Leslie is helping me set up my account and has been very helpful and informative. I appreciate the job she is doing. Thank youLavon - Flintstone, GA Review Date: 9/28/2017
Very good
Very good customer service. Leslie set up my service and was very thorough. Thank you LeslieMark - Linwood, NJ Review Date: 9/28/2017
Helpful
Myrna was very helpful and professional. She set up the maps with Google, Bing and Apple. She was very good and made it all easy.Genevieve - Colorado Springs, CO Review Date: 9/28/2017
Professional Team
Myrna is very professional, efficient and friendly! I got codes for Microsoft and Apple to access my map listings. She did a good job.Barbara - Golden, BC Review Date: 9/28/2017
Jeanie is great
Jeanie took me over to the website that you guys are helping us with and added pictures from our business facebook . I think Jeanie is a great asset to your company.Dennis - Medicine Hat, AB Review Date: 9/28/2017
Thanks for the easy set up
Great service. Jeanie set up a website for me today. In addition, she logged me into my control panel and made changes that better fit my business.Raymond - Marietta, OH Review Date: 9/28/2017
eGumball comes through
Umar followed through with everything he said he would do. I am happy that everything is good!Terry - Platteville, WI Review Date: 9/28/2017
Happy to work with Anissa
No other customer service rep at eGumball ever showed us how to access our control panel until Anissa came along and did. I am so happy that she walked us through it for the first time ever today.Mary - Houston, TX Review Date: 9/28/2017
Good job
Good phone call with Chris. He set up our listing and worked to get our address on Apple and Microsoft.Vicki - Kirksville, MO Review Date: 9/28/2017
Thank you Myrna
Egumball seems very professional and anxious to help. Myrna helped with my key words. Myrna is a 5 star!Jack - Paris, ON Review Date: 9/27/2017
Myrna is great to work with
I had a very interesting conversation with Myrna. She really is a nice lady and I thought she was very professional!George - Muncie, IN Review Date: 9/27/2017
Thanks for all your help
Good call with Myrna today. She updated everything and got approvals to go into my Google account. Myrna also did a great job creating my Google search keywords.Richelle - Leesburg, FL Review Date: 9/27/2017
Great job
Jose walked me through the entire control panel and all the functions. Jose showed me how to make edits to my website and he was very patient. I think he did a great job.Ben - Scottsdale, AZ Review Date: 9/27/2017
Christa Rocks!!!!!!
Christa rocks! Period. I was heated, very heated and she didn't argue with that. She flipped me around and played me like a violin and I had fun, I liked it! Christa is truly amazing and turned everything around for me. I am very happy with everything she helped me with!Joseph - Phoenix, AZ Review Date: 9/27/2017
Thank you Marco
All is well so far, Everyone I have dealt with has been courteous and professional!Greg - Hamilton, ON Review Date: 9/27/2017
So far so good
So far so good! Dominique helped me get all my pages together online and gave me a website too! Good job and thank youWesley - Aurora, IL Review Date: 9/27/2017
Perfect
My customer service experience was perfect. Jonathan was very helpful and brought us up to speed. He got us on the right package and went over my entire account details. I am very happy!Nicole - Jupiter, FL Review Date: 9/27/2017
Getting so much business
Sam is wonderful. He helped me secure my monthly payment. Thanks to you guys I get 90% of my work from my website! You guys have helped my business get exposure and I am happy!Nicole - Walled Lake, MI Review Date: 9/26/2017
I have learned so much
It looks like its going good. There is a lot of information that I learned today from Jeanie. She did a good job walking me through the entire control panel.Brian - Jersey City, NJ Review Date: 9/26/2017
Good job
Jose is good , knowledgeable and a great guy. He explained everything thoroughly and now I understand everything better.Max - Houston, TX Review Date: 9/26/2017
Good call
Phone call went very well with Leslie. She helped me finalize the set up on my account and she was very good.Pete - Middletown, NY Review Date: 9/26/2017
Perfect
Perfect service from Umar. Everything is going really good and he fixed all the issues on my website.Joe - Shreveport, LA Review Date: 9/26/2017
All around helfpul
Wonderful call with Leslie. She helped us do the pin codes for Apple and Microsoft and started the Google process to get access to our page.Karen - Roanoke Rapids, NC Review Date: 9/26/2017
Chis is a helpful rep
Chris is very polite and friendly. He did a good job getting the maps set up on Apple.Ilene - Dobson, NC Review Date: 9/26/2017
Thank you Dianna
Mi llamada con Dianna fue muy bien. Dianna me ayudo con mi cuenta y me ayudo promover mi websiteNaida - San Bernardino, CA Review Date: 9/26/2017
ABOVE AND BEYOND
I appreciate everything Chris has done for me. He went more than above and beyond and took care of all my issues. Chris did a wonderful job.Angela - Fort Smith, AR Review Date: 9/26/2017
Smooth process
Marco did a nice job. We worked great together to see how the business should appear online. He was very friendly and made sure everything went smoothly with all of the search engines.Shana - Normal, IL Review Date: 9/26/2017
Excellent job
Jason did an excellent job. He worked well with me and got me through the entire website. I got to know the product better and I got to understand what I can control on my end.Ricky - De Moines, IA Review Date: 9/26/2017
Mateus is seriously so patient with customers
Mateus was really quite good! I could not log in and he was able to change the log in password. He also helped me fill almost the entire control panel. Mateus was very very patient.Barry - Livingston, NJ Review Date: 9/26/2017
Chris saved the day
I was going to pull out of the service but Chris saved the day. We sat there on the phone and finished my entire account exactly how I wanted it ,to the T. He was absolutely fabulous and if it wasn't for him I would have gotten out of the contract. He did exactly what I wanted and needed. That boy deserves a praise and a raise! Chris is the best, he really is something else! I got what I wanted because of him! Thank you so much Chris for everything you have done for my business.Kathy - Folsom, PA Review Date: 9/25/2017
Helpful Marco
Marco was really helpful and got everything done for me. He took care of the verification part too. It took ten minutes to get done, so quick and easy!Chandler - League City, TX Review Date: 9/25/2017
Very impressed
Dianna is very on top of things and is a great worker. She convinced me to keep my advertising. She is very good with the sales end of things. I love that she is extremely empathetic. I am very impressed with your company. I have been burned before and it's nice to finally work with a company that will go out of their way to help me.Holly - Quakertown, PA Review Date: 9/25/2017
Best options
Everything went great on my phone call with Leslie. She helped me with the first steps on my account today. Leslie set me up with the right keywords so my business comes up on Google. Thanks for giving me the best options!Ruben - Chicago, IL Review Date: 9/25/2017
Amazing
Nothing but positive feedback for Leslie in Act. She was confirming our business information today and did an amazing job.Fred - Destin, FL Review Date: 9/25/2017
Helpful
Mateus is a good guy and helped me with keywords that I will use on Google. He really explained the time frame that I would see results and the service.Marcos - Clifton, NJ Review Date: 9/25/2017
Good work
Leslie was great, friendly and good to work with. She got the pin number up front for Apple and got my Bing page set up. She also got all my keywords lined up for my business too! Thank youStacey - Malvern, PA Review Date: 9/25/2017
Control Panel Help
Wonderful customer service experience from Jose. He walked me through the entire control panel and explained everything to me. He was very patient on the phone too!Lisa - Pendleton, IN Review Date: 9/25/2017
Moving forward
Thank you Leslie for helping our business move forward online! I didn't know the process at all and you did a great job explaining the process in layman's terms which was a BIG help to me. Great customer service !Gordon - Medford, MA Review Date: 9/25/2017
Creative team
Good work on my account. Dominique helped me update information and access two other accounts on Apple and Bing. I think Dominique is very helpful and creative, she thought of things that I would have never thought of.Margi - Colorado Springs, CO Review Date: 9/25/2017
Muchas gracias Chris
Mi llamada con Chris fue realmente muy bien. Él me ayudó con todo y hizo un excelente trabajo. También fue paciente conmigo. 5 Estrellas de ChrisAngel - Miami Gardens, FL Review Date: 9/22/2017
Customer service is really great
Thank you for being very clear with your work Leslie , it was very helpful. I thought you were very nice too!Lorraine - New York, NY Review Date: 9/22/2017
New to all of this
I am very new to all of this and I know it's going to take me some time to understand everything however, Leslie was very patient with me and she did a good job.Steve - Chalmette, LA Review Date: 9/22/2017
Easy Step
Myrna did what she said she would do on my account and she did it quickly! I liked that she was very engaged and easy to work withLynne - Charlotte, NC Review Date: 9/22/2017
Thank you Myrna
Myrna helped me with the code numbers for my Google page. She did a great job making the process easy.Bruce - Catharines, ON Review Date: 9/22/2017
Professional Team
Chris was very professional and I told him I was very impressed with his work. He was very thorough and helpful.Tameika - Laurelton, NY Review Date: 9/22/2017
Thanks
Thank you Andrew for adding more cities to my website and activating my Instagram.Dan - Rancho Cucamonga, CA Review Date: 9/22/2017
Jeanie knows exactly what I want
Absolutely fantastic! Jeanie zipped right along and went through my entire website with me. I loved that she showed me everything. I have never worked with someone so knowledgeable and someone who knows exactly what they are talking about. Jeanie knew exactly what I needed. You guys have been fantastic.Cary - Bismarck, ND Review Date: 9/21/2017
Great job
Awesome customer service. Erika really explained a lot that I did not understand prior to my phone call to her. She did a wonderful job helping me.Patricia - Township of Clyde, MI Review Date: 9/21/2017
Chris is the best
Chris is working with me to set up with Bing, Apple and Google. I'd say he is a good listener! He wasn't pushy and his pitch was solid. He is a valuable asset to your company.Connie - Middlebury, VT Review Date: 9/21/2017
Thanks for the clean up
I'd say everything went really well! Alex is getting our things straightened out online. She is getting all our old business information out of the system :)Jim - Montoursville, PA Review Date: 9/21/2017
Things are flowing and going
Very very good customer service. Chris is obviously very knowledgeable and knows what he is talking about. I had some issues and he answered all of them for me. I am very impressed with him and I am happy with the way things are flowing.Chuck - Manchester, NH Review Date: 9/21/2017
Perfect
Absolutely perfect call with Erika. She was very helpful and professional! I really appreciate her explaining things to me. I understand everything perfectly.Michael - Detroit, MI Review Date: 9/21/2017
Great job
William was helping me understand everything he was doing on my account. He set me up on three major programs online and made sure he had the correct information for my business. William is very informative and when I had questions he had the patience for me.Anetta - Boston, MA Review Date: 9/21/2017
Good
Everything is very good. Chris got our site on Google set up and cleaned up our wrong business information. 4.9 stars because no one is perfect :)Terry - La Porte, IN Review Date: 9/21/2017
Thank you!
Jonathan was great. I had questions and he gave me some good advice. He did a good job about showing me how to get Google reviews and all is good!Shannon - Kent, CT Review Date: 9/21/2017
Great price
I am very pleased with Erika. She convinced me to stay on board and gave me the service at a great price!Patricia - San Francisco, Ca Review Date: 9/21/2017
Thank you so much
I would absolutely rate Jonathan a little more than 5 stars. He is doing such a good job on my account and is patient with me.David - Peoria, AZ Review Date: 9/21/2017
Happy to start over
It was very nice to talk to Jason. He helped me transfer my domain name to eGumball. I am happy to be able to start working with a new company and I am looking forward to this business relationship.June - Troy, MO Review Date: 9/21/2017
Thank you Chris
My phone call went very very very well. Chris helped me set up my website and was very patient. I would rate him as high as it could go! Whoever trained Chris did an excellent job!George - Sparta, MO Review Date: 9/21/2017
Very helpful
Myrna was quite helpful today. She handled my account quite nicely and effortlessly. Thank you so much.Jamin - Denali, AK Review Date: 9/20/2017
Leslie is amazing to work with
Leslie was timely, thorough, professional & cordial. She took time to answer all of my questions. I look forward to implementing this new strategy to my office. As a 44 year agent with a career company, @70 years of age, I was becoming a creature of habit. I look forward to moving my sales strategy to the next level. I would rate her 5 out of 5.Martin - Vineland, NJ Review Date: 9/20/2017
Thank you William!
William's customer service was more than good. He helped me with keyword information and we got all the pin codes sorted out.Heather - Lacombe, AB Review Date: 9/20/2017
Customer service is great!
Very good customer service. I appreciate Alex's help today very much. She is very understanding, professional and very very helpful.George - Cayce, SC Review Date: 9/20/2017
Easy set up
Thank you Chris for setting up my keywords and starting the eGumball process for me.Darryl - Peterborough, ON Review Date: 9/20/2017
Staying on board
Erika was very very very good on the phone and she helped me out a lot! we are definitely going to stick with eGumball for a while longer.Tracey - Edgewater, FL Review Date: 9/20/2017
Smooth
Smooth as silk! Alex helped me get some things coordinated and walked me through the process. We got things accomplished :)Terry - Mississauga, ON Review Date: 9/20/2017
Best customer service
Perfect customer service experience. Leslie was patient with me and updated my account listings on Google, Microsoft and Apple.Katie - Greensboro, NC Review Date: 9/20/2017
Thanks for all the website help
Jeanie was willing to do anything I wanted on my website. She also showed me how to make edits and changes to it.Kristel - Leadington, MO Review Date: 9/20/2017
Thank You Erika
Erika is very very nice. She helped me with everything on my account and explained the service very good.Mirta - Miami, FL Review Date: 9/20/2017
Wonderful
Erika is very very nice. She helped me with everything on my account and explained the service very good.Mirta - Miami, FL Review Date: 9/20/2017
Good phone call
Chris seems like a really nice guy. My phone call with him went really well. He is knowledgeable and very helpful.Dillon - Tybee Island, GA Review Date: 9/20/2017
Thank you Jonathan!
Everything was great, Jonathan helped me out a lot. He emailed me the passwords to set up all of our accounts and gave me all the information I needed, so that was vital! Thank you so much JonathanCarlotta - Cuero, TX Review Date: 9/20/2017
Great
Dominique is great, professional and knows how to get things done. She did what she said she was going to do so that's great.Richard - Northville, MI Review Date: 9/20/2017
All good
Thank you Chris for getting things organized for me on Google, Bing and Apple. You were really helpful and polite. All is good!David - Belmont, OH Review Date: 9/20/2017
Bonus for William
Great call with William. I give him the highest marks! He was very polite and confident and helped me get codes for Apple, Bing and Google. Give him a bonus!Omar - Burnaby, BC Review Date: 9/20/2017
Patient team
Myrna was really patient and so nice. She helped me make changes to my keywords and accounts online.Kenny - Catlettsburg, KY Review Date: 9/20/2017
Service is running smooth
Everything went great! William got me set up with Google, Bing and Apple. He was patient and made everything run smoothly.Kelly - Eufaula, AL Review Date: 9/20/2017
Smooth Process
Thank you Chris for setting up my account and everything. Chris was clear, friendly and made the process run smoothly.Blake - Burlington, ON Review Date: 9/19/2017
I love eGumball
I love that you guys took care of everything just as promised and I don't have to worry about it. After two nightmares with other companies e-gumball was quite the relief and a load off of me. Mateus helped us with productive ways to handle a couple of negative online reviews. It's amazing how you can provide fair, amazing service to your customers and there is always going to be those one or two who want everything for $1 and leave a negative review when they can't bully you into doing things for free.I would give Mateus' service 5 out 5 stars he gave us some awesome ideas and also provided us with contact information in case we needed further guidance. e-gumball is the only place I have ever gotten customer service like that.I sing e-gumball praises to all of my business associates and let them know that if they are not customers they should be, because dealing with anyone else is just spinning your wheels and wasting your time and money, and I speak from experience.Terry - San Angelo, TX Review Date: 9/19/2017
eGumball is a great company
Excellent customer service. Jeanie made me so happy and satisfied. She gave me all the information to update my egumball website. I am very proud of your company for coming through and providing all the help. eGumball is a great company and the follow up is very very good. I am very happyJoanne - Ellicott, MD Review Date: 9/19/2017
Mateus is the best rep
Mateus had a lot of good information and had so much patience with me! We worked mainly on my keywords and he was very helpful taking us through the entire service. He was a true help!Baratunbe - Atlanta, GA Review Date: 9/19/2017
Thank you so much Jeanie!
Everything about my phone call with Jeanie was great! She is a BIG help. We went over the website and she fixed my working around to make it sound professional. She also was teaching me about the eGumball control panel and overall she was just really great! Jeanie knows what she is talking about and we need that kind of guidance as business owners!Dale - Perkiomenville, PA Review Date: 9/19/2017
Big help from Chris
Thank you Chris for getting my studio and gallery up and running online. It really helped that we did a Google hang out so that he could see my screen. Chris also is going to be helping me merge my duplicate accounts into one and he also gave me great tips on how to post on my Google business page.Terry - Madison, WI Review Date: 9/19/2017
Satisfied Customer
Jeanie is perfect. I am a very satisfied customer! Jeanie set up my pages on my website and taught me how to make edits. It was sweet that she gave me her contact information to reach out to her when ever I need her assistance. She really walked me through the website step by step and I learned how to makes changes to my website. Perfect customer service!Huda - Phoenix, AZ Review Date: 9/19/2017
Great customer service
So far really good customer service. I really like the manager Sam! He explained the service very clearly and that's really important to me as a customer.Leydi - Miami, FL Review Date: 9/19/2017
Christa is amazing
Christa is an absolute doll! She gave me access to sign into my eGumball account and we went through all my keywords. She explained how the business worked and listened to me as I rambled. Great customer service.Kathy - Folsom, PA Review Date: 9/18/2017
Good work
Excellent customer service experience from Chris! He was very helpful and knowledgeable. Happy we are on our way to getting out there online.Timothy - Wilmington, DE Review Date: 9/18/2017
Umar made things really easy for me
I am almost 80 years old and I want to tell you that Umar couldn't have been nicer! He was a gentleman and explained things in simple terms. He made it especially easy for me because we are going through a hurricane. I can't compliment Umar enough, he is terrific! He really went out of his way to make this process so easy. Thank you thank you Umar!Dr. Sherwin - Davie, FL Review Date: 9/18/2017
New website
Everything that Mateus helped me with was great. I signed up for my mobile friendly website and he was really helpful!Bharat - Selma, NC Review Date: 9/18/2017
Big thanks to Shawn
I would definitely say everything went good on my call with Shawn. He was concerned about my issues and was very helpful. He gave me really good information!Maurice - Hamden, CT Review Date: 9/18/2017
Thanks William
William is very nice and pleasant to work with. He helped me get passwords for Apple and Microsoft. Thank you William for getting me started with the advertising.Colleen - Bethlehem, PA Review Date: 9/18/2017
Good customer service
Leslie is great! She went over our keywords, address corrections and the special characters in our business name. She was quick to get the phone calls, codes and was clear about the process.Kávé Espresso Bar - Brooklyn, NY Review Date: 9/18/2017
William opened my eyes
Thank you William for pointing out errors on my site, it really helped! I realized that I need a new logo for my business name today. Thank you for opening my eyes!Carol - Squamish, BC Review Date: 9/18/2017
Thank you Umar
Umar was absolutely great! I have more confidence now working with eGumball thanks to Umar.Gail - Overton, TX Review Date: 9/15/2017
Mateus is the best
Mateus was absolutely amazing! He made sure everything was transparent. I am not a computer person and he helped me understand the service and showed me how to work the website. I talked to so many reps and Mateus was absolutely the best!Robyn - Caledon, ON Review Date: 9/15/2017
Good job
Alex did a very good job today. She got us codes for Google, Apple and Bing maps. She was very helpful.Mary - Dayton, PA Review Date: 9/15/2017
Excellent
Excellent customer service from Erika. The phone call went really well and she helped me out a lot. I really liked her tone & demeanor as I thought it was very professional. She was very pleasant, friendly and informative.Susan - Dalton, GA Review Date: 9/15/2017
Best customer service
Everything went 100% with Jose today! He is a great guy who knows a lot about the industry. This is one of my best moments that I have ever had with a customer service rep.Thomas - Tucson, AZ Review Date: 9/15/2017
Professional Team
Chris was very professional and explained the everything quite well to me. He was also very easy to talk to!Heidi - Meridian, ID Review Date: 9/15/2017
Finally got it up and running!
We finally got our business verified on Google thanks to Ashley. She did good and also added us as a manager to our business page.Dawn - Lakeland, Fl Review Date: 9/15/2017
Thank you
Jeanie is really nice to work with and very patient. She knows what I expect from eGumball and has been able to work with me.Paul - Boonville, NY Review Date: 9/14/2017
Alex is awesome to work with
I had a lot of fun talking to Alex today in customer service. She helped me get me started with Bing and Google codes and was very personable.Stephanie - Lake Geneva, WI Review Date: 9/14/2017
Alex is awesome to work with
I had a lot of fun talking to Alex today in customer service. She helped me get started with Bing and Google and was very personable.Stephanie - Lake Geneva, WI Review Date: 9/14/2017
So personable
Jeanie is great! She guided me through the site so that I can make changes and helped me update information for our Google page. She was so sweet and personable too!Cyndi - Nampa, ID Review Date: 9/14/2017
Great keyword help
Thank you Dianna for being personable and easy to talk to. You did a great job helping me figure out the best keywords for my business.Nicole - Anchorage, AK Review Date: 9/14/2017
Thank you Erika
Erika was nice! She has good rapport and awesome follow up.Jeff - Coppell, TX Review Date: 9/14/2017
Great customer service
Thank you Erika for being great and resolving my concerns. I called to cancel the service and Erika turned everything around for me and convinced me to stay. She did a great job and now I am here to stay.Her customer service is great!John - Hartford, CT Review Date: 9/14/2017
Helpful
Thank you Chris for being very helpful and setup up everything on my account. You did a great jobWilliam - Shreveport, LA Review Date: 9/14/2017
Amazing
Wonderful customer service experience with Shawn. He helped me understand my account and it was amazing. I feel like I could write a book now!Irwin - San Antonio, TX Review Date: 9/14/2017
Great job
Pretty awesome customer service from Dianna. She helped me resolve all my issues and was very knowledgeable and polite.Steve - Las Vegas, NV Review Date: 9/14/2017
Excellent service
Alex was excellent! she worked really swiftly to get me up and running. I really appreciated her quickness.Alex - West Babylon, NY Review Date: 9/13/2017
Pleasant
My service rep Leslie was the best. She was so smart and got me set up quickly. She was very pleasant to deal with.Robert - Ballwin, MO Review Date: 9/13/2017
Thank you Leslie
My customer service experience with Leslie was really good. I liked that she didn't take up too much of my time and the process was easy.Julie - Mississauga, ON Review Date: 9/13/2017
Keyword Help
Thank you Dianna for changing my keywords and getting me online. You were very pleasant and knowledgeable.Elizabeth - Ridge, NY Review Date: 9/13/2017
Helpful Customer Service
Chris was really nice in customer service! He helped me with the verification and was patient.Chess - Beckley, wv Review Date: 9/13/2017
Gracias
Gracias Leslie por ayudarme con los codigos y las paginas para Google. 5 estrellas por el buen trabajo!Francine - Central Falls, RI Review Date: 9/13/2017
Jeanie is the best
Jeanie Lewis was phenomenal. Her communication skills were stellar. She made sure I understood everything and clarified when necessary.April - Byron Center, MI Review Date: 9/13/2017
Perfect Customer Service
Dianna is the best person I have ever talked to at your company. She emailed me her personal information so that I could continue to work with her. She showed me where our business is at and explained the service. Dianna provided perfect customer service. Thank you!Cody - Bellaire, TX Review Date: 9/13/2017
Phenomenal service
Christa was phenomenal. I wanted to cancel my account and she helped me see the value in the service. She is very knowledgeable and a true asset to eGumball. Out of 1-5 stars I would give her a million.Rick - Fairfax, VA Review Date: 9/12/2017
Prompt service
Dominique helped me figure out how people can find me online. I'm not computer savvy and she was able to guide me. She really knows what shes doing.Steve - Albuquerque, NM Review Date: 9/12/2017
Efficent
Leslie was super efficient! She was very knowledgeable and prepared for our conversation today.Dominick - Fairfax, VA Review Date: 9/12/2017
Wonderful service rep
Brooke was wonderful. She taught me how to work the control panel. She is the best person Ive ever talked to in customer service. She gave me great suggestions on how I can improve my campaign.Jack - Metairie, LA Review Date: 9/12/2017
Mr. eGumball
Shawn should get a raise! He was extremely knowledgeable ! His name should be MR.eGumball.Mark - North Las Vegas, NV Review Date: 9/12/2017
Problem Solver
Myrna was very knowledgeable and problem solver! She let me know how the service works and what to expect next.Lisa - Cold Spring, NY Review Date: 9/12/2017
Excellent service rep
Andrew was awesome! He was very knowledgeable gave me a lot of advice on how to perfect my keywords. Thank you Andrew.Jaciara - Uniondale, NY Review Date: 9/12/2017
Helpful
Erika was great! She was able to get my subscription up and running. She also helped me personalize my website. she was very helpfulJulie - Ville Platte, LA Review Date: 9/12/2017
Energetic
Ashley is great to work with, she had alot of energy! she showed me how to access my account, and was a great listener. Thank you Ashley for all your help.Shannon - Cave Creek, AZ Review Date: 9/12/2017
Pleasant
I spoke with Leslie Navarro today and she was very informative. She helped me with getting my listings up and was extremely pleasant.Brenda - Eminence, KY Review Date: 9/11/2017
Helpful
Myrna helped me get started. She sent me a postcard to activate my account she was very nice and helpful.John - Mt Airy, NC Review Date: 9/11/2017
Helpful
Dianna was very helpful and patient. She went over my entire account with me!Howard - Owings Mills, MD Review Date: 9/11/2017
She had solutions
I'm not a technical person Anissa was able to walk me through step by step. She was very patient and thorough had solutions for everything.Rosemary - Nicholasville, KY Review Date: 9/11/2017
Amazing customer service
Erika was amazing today! She walked me through changes and helped me upgrade my website.Edward - Gloucester City, NJ Review Date: 9/11/2017
Informative
Jeanie was very informative. Ive been with other company's and nothing was done. Jeanie restored my faith. Im feeling good about what eGumball can do for me.Sean - Madison, TN Review Date: 9/11/2017
Awesome service
Leslie was awesome she got me set up and my account verified! She was a big help.Kim - Errol, NH Review Date: 9/11/2017
Super job
Umar did a super job. I had several request today and he was able to assist me with all of them! He provided me with options I didn't know I was entitled to.Hilda - Elizabeth City, NC Review Date: 9/11/2017
Knowledgeable
Leslie was amazing. She was able to assist me with the set up of my account. she was extremely knowledgeable and patient.Edward - Valdosta, GA Review Date: 9/8/2017
Pleasant
Leslie was so pleasant and professional. She helped me find more keywords and is going to set my website up!Mark - Lockport, IL Review Date: 9/7/2017
Excellent service
Brooke was so helpful. I was going to cancel my account and she helped me understand the value of keeping eGumball.Justin - Woodbridge, VA Review Date: 9/7/2017
Professional
I spoke with Leslie today she got my account verified in not time! She was very fast, friendly and professional.Pavel - Winnipeg, MB Review Date: 9/6/2017
Helpful
Dianna was extremely helpful, she gave me all the answers and assurance I was looking for Today.Walter - Malverne, NY Review Date: 9/6/2017
She got me verified
Leslie was a big help. She got my pages verified and explained what I could expect to happen next.Keri - Hanover, PA Review Date: 9/6/2017
Excellent customer service
Excellent customer service. Myrna did a great job walking me through the process and getting my account up and running.David - Vernon, BC Review Date: 9/6/2017
Speedy service
Leslie was great! She helped me get my account activated in a timely manner.Scott - Salina, KS Review Date: 9/6/2017
Informative
Leslie was awesome! She took care of my needs was very efficient and informative.Aubrie - Biloxi, MS Review Date: 9/6/2017
Awesome service
Speaking with Leslie today was awesome. She got my ad up and running and she was easy to work with.Elizabeth - Albuquerque, NM Review Date: 9/6/2017
Smooth call
Leslie made the verification process seamless and fast. Thank you for all your help!Mike - Portland, OR Review Date: 9/6/2017
Efficent Service
I spoke with Leslie she understood my unique situation and provided me with alternative methods to help my account. She was efficient and easy to talk to.Nancy - Delray Beach, FL Review Date: 9/5/2017
attentive
Leslie was on point! She was very knowledgeable and attentive.Mohamed - Van Nuys, CA Review Date: 9/5/2017
No time wasted
I thought Leslie was very polite and got straight to the point. She made sure she didn't waste any of my valuable time.Steven - Louisville, KY Review Date: 9/5/2017
Clear communication
Leslie was so efficient with the setup of my account. She was very polite and her communication was crystal clear.Marcii - Mayport, PA Review Date: 9/5/2017
Very polite
Jeanie was very polite, she took her time explaining the details of the client control panel.Steve - Sublette, KS Review Date: 9/1/2017
Smooth call
Leslie did a great job walking me through the process. She was very thorough and made receiving the codes for my listings very easy.Jerris - Chattanooga, TN Review Date: 9/1/2017
She's a wonderful person
I spoke with Leslie today she is a wonderful person, I'm not computer savvy, she took her time was very thorough and made sure I understood everything.Susan - Helena, MT Review Date: 9/1/2017
Efficiency is key
Leslie was efficient, polite and easy to work with. She was able to answer all of my questions and help me understand what eGumball is going to do for me. Thank you Leslie!Heather - Hot Springs Village, AR Review Date: 9/1/2017
Good listening skills
Archie was a great listener and he did a great job explaining the services to me.Maxine - Beaufort, SC Review Date: 9/1/2017
Turned my frown upside down
I was an upset customer and Dianna was able to address all of my issues and get both of my accounts squared away. She always responds in a timely manner and takes good care of me.Rick - Des Moines, IA Review Date: 9/1/2017
Quick and Efficient
I'm always busy Leslie was able to get everything done really quickly and she was efficient. She made this process smooth and had all the right answers to my questions.James - Huntington, WV Review Date: 9/1/2017
Exceptional customer service
Jeanie was the best rep Ive ever talked to in the search engine optimization industry. She made awesome suggestions that will help the success of my account. I would definitely refer eGumball to anyone I know because of Jeanie. She has made my experience thus far exceptional.Sal - Port Richey, FL Review Date: 9/1/2017
Good set up
Thank you Leslie for collecting a couple of numbers to verify Apple and Bing for my business. You did a good job setting up my account.Keri - Cornelia, GA Review Date: 8/31/2017
Dianna is amazing to work with
I just want to say that Dianna is wonderful! She updated and added information to my account and was VERY patient with me. She is really great!Aloa - Stafford, TX Review Date: 8/31/2017
Thank you Jose
I have a good understanding of the control panel thanks to Jose. He was great and walked me through the service step by step.Rob - Chicago, IL Review Date: 8/31/2017
Excellent
Excellent customer service. Leslie helped me do our initial set up and was able to get me Bing and Apple pin codes. She got the process started. Thank youEric - Champaign, Il Review Date: 8/31/2017
Jason saved the day
Jason is very professional and patient! He got our account on the right track!Jason - Madison, OH Review Date: 8/31/2017
Easy set up
William is so helpful and excellent to work with. He helped me set up keywords and basic data for my online campaign. He is very pleasant !Ronda - Wake Forest, NC Review Date: 8/31/2017
Clarity
Jeanie helped me set up my account and helped me with pretty much everything. She clarified so much and made everything easy to understand.Emily - Abbotsford, BC Review Date: 8/31/2017
eGumball Rocks!
eGumball has been a huge asset for Paradise Pool Service for many years! Any time that I have called to ask about my rankings its been improved and absolutely great!Rick - Jacksonville, FL Review Date: 8/30/2017
Helpful Team
Myrna was very helpful in setting up our accounts with eGumball. I would rate her customer service 5 out of 5.Brenda - Toledo, OH Review Date: 8/30/2017
Great phone call
I had a really good phone call with Jeanie! She is wonderful and very informative.I had never seen the control panel before and she did a great job walking me through it all.Betsy - Camp Hill, PA Review Date: 8/30/2017
Very good job
It was my first time speaking with Leslie and she did a very good job . She seemed to be able to help me with my website and verification process to make sure my business information is correct.Helen - Riviera Beach, FL Review Date: 8/29/2017
5 stars
Everything with Dominique was perfect! She is very good and updated all my business information for me. We got the verification process taken care of today also. Absolutely a 5!Debbie - Henderson, NV Review Date: 8/29/2017
Chris is the best rep
I give Chris the highest marks! He did a great job on my account and was very helpful. Chris was patient and helped me verify my Google account.Charles - Hattiesburg, MS Review Date: 8/29/2017
Thanks eGumball
I didn't understand how this worked until it was explained to me today by Erika. She explained what EGumball does to correct data on various search engines and also took me to the page EGumball created for my business and explained what I need to have my clients do to continue to legitimize the service I provide through Retire Strong by providing their feedback. I would rate her customer service 5 stars!Mindi - Kokomo, IN Review Date: 8/29/2017
Thank You Erika
Thank you Erika for being excellent and holding my hand every step of the way. You made my partner and I feel comfortable working with eGumball and made us feel like you knew exactly what you were doing! Thanks for the personal help on our website and giving us tips on customer feedback.Al - Metairie, LA Review Date: 8/29/2017
Helpful
Really good service from Dianna today. She gave me some helpful tips and I appreciate them! Thank youVivian - Naples, FL Review Date: 8/29/2017
Thank you Chris
Everything went fine and dandy with Chris. He had me retrieve some codes from Google and processed my pin numbers.Lloyd - Orem, UT Review Date: 8/29/2017
Free Upgrade
Thank you Umar for helping me out and doing a great job. I appreciate the free upgrade from bronze to silver!Luis - San Antonio, TX Review Date: 8/29/2017
Issue resolved
Christa was able to resolve my Google listing and was very helpful!Terre - Kattering, OH Review Date: 8/28/2017
Thanks for the great work
Thank you Chris for setting up my account and getting my business verified on Google, Bing and Apple. I think you did a great job and certainly went above and beyond.Bill - North Conway, NH Review Date: 8/25/2017
Google placement
Umar was very patient with me and did a good job reviewing our placement on Google maps from February to July.Margaret - Memphis, TN Review Date: 8/25/2017
Thank you eGumball
So Far so good! Dominique explained how we’re listed and the veracity of our business.Thank you egumball for reassuring me that you are a legitimate google search company that is looking out for your clients best interests. So far, a 5!Aziz - McAllen, TX Review Date: 8/25/2017
Control panel guidance
Jeanie is very pleasant to work with and super patient. It helped that she was very descriptive with the options as we were going through the control panel together.Tom - Coon Rapids, MN Review Date: 8/25/2017
Everything is great so far!
Everything that needed to be done got done today. William helped me set up my account and provided great service. Absolutely a 5 starKevin - Andover, MA Review Date: 8/25/2017
Learned so much
Umar is very good and showed me everything that eGumball has done for me! I was really glad to see everything todayAndy - Little Rock, AR Review Date: 8/24/2017
William was helpful
eGumball service is still new to me and we are in the setting up stage. William was helpful as he said he was doing the verification part of the setup with Bing. His guidance made it very easy to follow the steps. He was also very polite and courteous.I would rate his customer service 5 out of 5 stars.Sandra - Rockland, ON Review Date: 8/24/2017
Awesome
Dominique was awesome! We got the key words and pics going...5 stars :) Thank you!Chris - Holmes Beach, Fl Review Date: 8/24/2017
Phenomenal
The phone call with Erika was phenomenal. She was great, thorough and explained everything to me while being very patient. Computers are not my forte and she never left me behind. I am now up to date with all my media online.Bruno - Clifton Park, NY Review Date: 8/24/2017
Thank you so much Danielle
My problem was resolved finally thanks to Danielle! She took care of my problem right away. She is very good at what she does and knows how to handle a situation. Hire people like her to work for your company.Mohit - Levittown, NY Review Date: 8/24/2017
Thanks
Thank you William for consolidating my two listings and helping me resolve my suspended account. I appreciate you making changes to my information.Scott - Wichita Falls, TX Review Date: 8/24/2017
Good demo
Very helpful and very good phone call with Jeanie. She went through the entire site with me and showed me how to add areas, keywords and other important information. Good demo!Don - Pensacola, FL Review Date: 8/23/2017
Thanks for setting me all up
Thank you William for helping me setup my website and getting my account up and going! Wonderful customer serviceDeb - Hillsboro, OH Review Date: 8/23/2017
Great job
Thank you Jose for going through everything step by step. You went above and beyond and did a good job!David - Sparta, GA Review Date: 8/23/2017
William is the best rep
William, he is so amazing. I wish I could have him do my entire account. He is soo good and everything is good! He provided fantastic customer service.Steven - Miami, FL Review Date: 8/23/2017
Thanks for the business Facebook
Everything worked out today! Christa made a Facebook business page for me. I am real happy with what she did. She was very persistent and did a fine job! She took the bull by the horn and got the job done!Pat - Kensington, MD Review Date: 8/23/2017
Very helpful
Jeanie is very helpful. She helped me understand the control panel and showed me how to upload and change somethings around. 5/5Eugene - Hempstead, NY Review Date: 8/23/2017
Thanks Umar
Thank you Umar for waiving my charge and also for upgrading me to the silver level for the same price.Yvonne - Comstock Park, MI Review Date: 8/22/2017
Jeanie is awesome
Jeanie was very informative and polite. She set up my Google listings and went above and beyond.Rebecca - Rockwell, NC Review Date: 8/22/2017
William got my issues resolved
Thank you William for getting me found online and resolving a couple issues that you pointed out. You got things cleaned up and I appreciate that.Hank - Austin, TX Review Date: 8/22/2017
Dianna was super helpful
Dianna really took care of my account. She resolved my question in just one phone call. She gave me a lot of helpful information about Google too!Alan - Coraville, IA Review Date: 8/22/2017
Everything is great
Short and sweet phone call with William today. He verified my business on Apple maps and he put the wheels in motion to get things changed around on Google and Bing. Thank you for all your help.Michelle - Espanola, NM Review Date: 8/21/2017
Muchas Gracias!
Bastante buen servicio al cliente de Erika. Ella realmente me ayudó con todo y me convenció de quedarme a bordo. Ella revisó el servicio conmigo en español para que yo pudiera entender mejor y realmente me sentí como si le importara.Magdalena - Santa Rosa, TX Review Date: 8/21/2017
Address is fixed
Marco is very very pleasant to work with! He was able to get my address corrected on on Apple and Bing today. Good work Marco 5 out of 5!Jane - Oak Bluffs, MA Review Date: 8/18/2017
Address is fixed
Marco is very very pleasant to work with! He was able to get my address corrected on Apple and Bing today. Good work Marco 5 out of 5!Jane - Oak Bluffs, MA Review Date: 8/18/2017
Thanks Leslie
Thank you Leslie helping me get a couple of listings on Bing and Apple. You were great and patient.Mark - Columbus, OH Review Date: 8/18/2017
Very Happy
I really appreciate Erika's customer service, more than you'll every know! I have been very very happy with the work that she has done on my account and I hope she continues to provide the best service. She is the best!John - Greensboro, NC Review Date: 8/18/2017
Control Panel Help
Jose helped me setup the control panel and made some changes. I liked that he explained everything really well.Karen - Dothan, AL Review Date: 8/18/2017
Thank you Christa for everything
Just to show my appreciation for your devotion to help me with egumball exposure of my Primerica business I rely on your efforts to help me understand fully how this program works, in helping expose my Pirmerica business to buying public. Again thank you Christa for all you have done and will continue to do for better exposure in the future.Vincent - College Park, MD Review Date: 8/18/2017
Customer Service
William provided very good customer service. He helped me with everything and corrected a lot of stuff for me.Hesham - Hampton Bays, NY Review Date: 8/18/2017
Sweet
William is very sweet, helpful and set up my Google listings. The customer service was great!Traci - Ocala, FL Review Date: 8/18/2017
Chris has answers
I had questions about my exposure and Chris was able to answer all of them. When I did ask a question that he did not know, he was quick to find the answer for me. Thank youKara - North Oxford, MA Review Date: 8/18/2017
Good work
Thanks for getting the software for my company set up William. I appreciate you going above and beyond!Albert - Camden, AR Review Date: 8/18/2017
Erika saved the day
I am staying on board only because Erika did a great job on my account and got my monthly price reduced and she also resolved all my issues!Donna - Norwhich, NY Review Date: 8/18/2017
Andrew is super helpful
Andrew was really helpful both times I worked with him. He helped me recover my password and upload my pictures to my website. He is great to work withDr Goins - Aurora, CO Review Date: 8/18/2017
eGumball Services
So far eGumball has been good to us here at Final Fade Barbershop . Jeanie was very helpful in getting things straightened out for the listings in the different search engines. She was very professional, friendly , and patient. Even though we are fairly new to eGumball services I give you guys 5 stars !Wil - Lancaster, PA Review Date: 8/17/2017
Thank you Dianna
Friendly Dianna knows her stuff. She was really helpful with my website.Jesse - Kingsford, MI Review Date: 8/17/2017
Thanks for guiding me
This is not my area of expertise and William was knowledgeable and answered all my questions. He did a great job setting me up.Stavros - Danbury, CT Review Date: 8/17/2017
Jeanie is great to work with
Jeanie was very good! She helped me with the Bing, Google and Apple page. She explained everything she was doing and was not robotic. Thanks Jeanie for being patient and greatStephen - Tunkhannock, PA Review Date: 8/17/2017
Amazing customer service experience!
Oh my gosh Ashley is so amazing! She saved the whole account and really has gone above and beyond for me. 100 Stars! She did an amazing job walking me through the services and provided great customer service!Heather - Brandon, MB Review Date: 8/16/2017
Good job
I got Google and Apple Maps thanks to Jeanie. She made the process very immediate and easy!Maria - Baltimore, MD Review Date: 8/16/2017
Customer service is great
I truly appreciate how hard Dianna worked on my account. She reorganized my account and upgraded my website which included a new video. I am hoping all her hard work and efforts will bring more business my way. Thank you so much Dianna for the wonderful customer service.Jerry - Dr. Lutz, FL Review Date: 8/16/2017
Silver package
Thank you Umar for moving my package up to Silver so that my business could get more attention. You were very positive, professional and very helpfulSonny - Dallas, TX Review Date: 8/16/2017
Easy
Myrna was real good with the setup process of my account. I got set up with keywords and my Google and Bing business pages were verified. My phone call went really well .Adolfo - El Paso, TX Review Date: 8/16/2017
Easy to understand
The best part about my customer service experience with Jeanie was that I could actually understand her. I really like working with her and I thought she was awesome. She answered all my questions and helped me with Google, Bing and Apple.Adam - Dalton Gardens, ID Review Date: 8/16/2017
Thanks
Jeanie is knowledgeable, polite and so friendly. She is awesome and got me started on my Google, Bing and Apple listing today.John - Avon Park, FL Review Date: 8/16/2017
Real smooth
The set up process went real smooth! My website information was wrong and Myrna corrected the issue! Thank you for helping me today.Joann - Adrian, MI Review Date: 8/16/2017
Positive
Erika is always great to talk to and is very patient with me. She always provides very good customer service!Curtis - Tulsa, OK Review Date: 8/16/2017
Best customer service
Thank you Alex for helping me today.You were kind, professional and patient!Vickie - Lexington, VA Review Date: 8/15/2017
Very helpful
Jonathan was very helpful. I would rate him a 5 of 5.He helped me get to the website and complete many of the questions necessary for a better description of my service. What I like most about e gumball is the assistance at getting my business known to the public.Thank you, SharonSharon - Hollywood, FL Review Date: 8/15/2017
Alex is THE BEST!
Alex saved the day! She is bloody amazing!! I have rarely in any capacity worked with someone so determined and so eager to help.She is amazing, don't ever loose her! Absolutely a 5/5Ruth - Frisco, CO Review Date: 8/15/2017
Thanks for helping my business
I worked with Leslie who was professional and handled herself well. She got my business verified and was very helpful.Kathleen - Harrisburg, PA Review Date: 8/15/2017
Working with Jeanie is the best
Jeanie was excellent help. I want to keep working with her because she was awesome. Thank you Jeanie for getting my business verified.Steven - Alexandria, VA Review Date: 8/15/2017
Thanks Marco
Awesome customer service from Marco. He was patient and helped me get my Bing and Apple profile set up.John - Houston, TX Review Date: 8/15/2017
eGumball works with my schedule
52 Gold stars for Marco my representative who did such a good job on my account. He was so patient and walked me through all the steps. He had fantastic follow up and I like that he worked with my schedule. Everything is fantastic so far.Randi - Homosassa, Fl Review Date: 8/15/2017
Fantastic customer service
We had issues receiving verification codes and Jeanie was able to get my business through the verification process. She was very helpful and resolved the issue! Very thorough and provided fantastic customer service.Henry - New York, NY Review Date: 8/14/2017
Professional Team
Everything worked out pretty well! Chris updated and verified all my listings in various search engines. I liked that he very confident and professional.Jim - Albuquerque, NM Review Date: 8/14/2017
Thank you Chris
Thank you Chris for setting up my website, you did a good job. You were efficient and patient too!Paul - Ellenton, FL Review Date: 8/14/2017
Thanks for showing me the steps
Thank you Dianna for being informative, professional and helping me understand what I have purchased. You did a great job reassuring me and showing me how to get in and see what's going on. I appreciate you being very understanding.Paula - Lapeer, MI Review Date: 8/14/2017
Good job
It was very easy to understand Dominique. She was great and was able to answer all my questions today. Thank you for the answers and getting my business verified.Sharron - Gastonia, NC Review Date: 8/14/2017
Shawn is the best rep
I had an issue with my business photo on Google and Shawn was able to show me how to get it corrected and overall showed great customer service by contacting Google to get this resolved for me asap. He also gave me great ideas on how to respond to my business negative reviews.Vickie - Erie, PA Review Date: 8/14/2017
Easy set up
Leslie got me all setup with the search engines on Google and was very patient with meChuck - Lanett, AL Review Date: 8/11/2017
Chris fixed our Google listings
Thank you so much Chris for fixing all the mistakes on our Google listings. Everything went great and now our listings come up correctly online.Kenneth - Victoria, TX Review Date: 8/11/2017
Great
Leslie was great and helped get my business information verified. She also walked me through adding eGumball as a manager on my business listing. Thanks for helping me LeslieJo Ann - Boca Raton, FL Review Date: 8/11/2017
Dominique is very nice
Very nice customer service from Dominique. She helped me pick out the best word phrases and did a nice job on my accountPeter - South Portland, ME Review Date: 8/11/2017
Smooth process
Very smooth process and easy set up today! Leslie helped me with the phone verifications and was patient too!John - Virginia Beach, VA Review Date: 8/11/2017
Great job Chris
What ever the new listings entails, Chris my rep was able to get it all set up. He did a great job!Toni - Superior, WI Review Date: 8/11/2017
Good follow up
Good follow up from Leslie. We had a little phone tag but once we got connected everything was great! She help me set up my pin codes for Google.Chris - Yonkers, NY Review Date: 8/11/2017
Archie went above and beyon
Archie took his time and got second and third opinions before he made any big changes on my account. I love that he found out information for me and put me at ease. He repeatedly attempted to help me over and over again. He got me all this advertising plus he has another person working on a Google thing for me. Thanks Archie!Ken - Rutherford, NJ Review Date: 8/11/2017
Thanks Chris
Chris helped me get a little farther on the web. I like that he gave me multiple options and when one thing didn't work he would try something else. He got me on social media and was able to get my business verified .Ben - Boerne, TX Review Date: 8/11/2017
Thanks for my website
Thank you Andrew for being so fabulous and patient. I am staying on board because Andrew did his job! He is going to build me a site and is so informative.Cynthia - Milton, FL Review Date: 8/10/2017
Best customer service
Jeanie was great, fantastic and was able to get my profile on Google maps going. Outstanding customer service!Kirt - Apopka, FL Review Date: 8/10/2017
Thank you Umar
I called and worked with Umar who was super helpful! He got me oriented with the eGumball services and showed me how things are coming along. I definitely felt he went above and beyond during our conversation.Stephanie - Silver Spring, MD Review Date: 8/10/2017
Helpful
Thanks Umar for helping me review the services that we have been getting since we started with eGumball. You were very helpful today.James - Eatonton, Ga Review Date: 8/10/2017
Actually Ranking :)
I like that we're actually ranking for the majority of the keywords that we've submitted on the dashboard. Lynne helped me understand what benefits we will receive by going up to the next level package. I would give her 5 out of 5 stars.Jill - Fort Wayne, IN Review Date: 8/9/2017
Wonderful
Wonderful customer service from Leslie at eGumball. She set me up with Google , Apple and Bing and was very patient.Nannette - Logan, OH Review Date: 8/9/2017
Positive call
Dianna is terrific! I was so glad to hear from her today. She signed me up for the new upgraded package and was very helpful and informative.John - Virginia Beach, VA Review Date: 8/9/2017
Results
Dianna is just wonderful. She really filled in the blanks for me which I thought was so great! Absolutely a 5 starLarry - Murphy, TX Review Date: 8/9/2017
Thanks for showing me the way
I called with aggressive questions and Archie was able to hold his ground and address everyone of them. I was thinking of every way to cancel and decided to stay on board because Archie was able to show me everything I was getting with service..Thank you Archie for all your help todayMichael - Toronto, ON Review Date: 8/9/2017
I appreciate Archie
I appreciate the extra time Archie took on the phone with me. He was so helpful and really went that little extra mile for me on everything. I like the way he also worded my content online.Beverly - Bowmanville, ON Review Date: 8/9/2017
Amazing customer service
One of the reasons why I have continued services with eGumball is because of Lynne. She is truly amazing and has always gone above and beyond on my account. I actually signed up my business partner's business because of her amazing customer service.Shea - Houston, TX Review Date: 8/9/2017
My business is online
I think Jeanie was very thorough. She helped me confirm the listings on Google, Bing and Apple Maps. Our phone call went very well!Nick - Toronto, ON Review Date: 8/9/2017
Fast track
Thank you Myrna for offering me several solutions to our Bing problem and helping me with the last steps of the activation process. You got my business on the fast track!Meredith - Mountain Lake, NY Review Date: 8/8/2017
Thank you Leslie
Leslie is a true delight to work with. She did a wonderful job on my account and really explained everything to me. I liked that she answered all my questions. I am very happy to have been helped by someone so informative.Dani - Bethel, ME Review Date: 8/8/2017
eGumball's team is so helpful
This is all great help to me because I don't understand the internet process. Chris was helpful and got my business verified online. Thanks for setting me up on this new service ChrisRay - Liberal, KS Review Date: 8/8/2017
Working with Andrew was awesome!
Thanks Andrew for basically showing me everything that eGumball is doing for my business. Now I know what I need to do and feel like the service review went very well. Thanks AndrewTom - Meadville, PA Review Date: 8/7/2017
Great experience
I thoroughly enjoyed my experience working with William. He's definitely a 5 star in my book!Deborah - Fish Creek, WI Review Date: 8/7/2017
Dianna rocks!
Dianna is awesome and deserves a raise for taking care of everything for me today. She really took her time to show me how to make changes to my site and went over necessary information that will help my business take offRichard - Greenville, NC Review Date: 8/7/2017
Easy to use control panel
Jose helped me set up the control panel for the program. He went through all the features and answered all my questions. He did a great job!Carissa - Marshall, TX Review Date: 8/7/2017
Thank you Marco
That phone call went excellent with Marco. He is going to clean up a lot of misleading information that's on the internet so that's a good start!Charles - Cleveland, OH Review Date: 8/7/2017
Great website help
Thanks Lynne for helping me work through updating my website and helping me figure out some technical things. Very good!Rebecca - Stroudsburg, PA Review Date: 8/7/2017
Thank You
Thanks Jeanie for helping me get my business pages verified and going over my entire account. Everything went very wellLaurie - West Barnstable, MA Review Date: 8/7/2017
Great great great
I am not a very tech savvy person and Mateus was so patient with me. He gave me solutions and recommendations for my business. He was outstanding and did his job quite well. I couldn't have asked for a nicer man to work with :)Anne - Columbus, OH Review Date: 8/4/2017
eGumball is patient with their customers
Jose really took his time on my account. He guided me through the control panel and explained every single tab. He did a good job and I never felt rushed.Mike - Milledgeville, GA Review Date: 8/4/2017
eGumball got me on Google
It was pretty good working with Sam. There was a small balance on my account and after speaking with Sam I calmed down. We had a nice conversation and had many things in common. He brightened up my day and was extremely personable. My experience with eGumball has been very good! You did what you said you would do and you actually got my business on Google! Sam gets the highest rating!Michael - Hopatcong, NJ Review Date: 8/4/2017
Great attention to detail
Thank you Andrew for being very detailed on my account. I appreciate you showing me around the site and teaching me how to add information. You helped me out a lot, you did awesome!Penney - Augusta, Ga Review Date: 8/4/2017
Thanks for the help
I was not able to find my Google page until I spoke to Umar who showed me the way! He did a good job and helped me check the status of my account. Good walk throughWally - Weatherford, TX Review Date: 8/4/2017
I want to hire Alex! She is the best
I want to hire Alex at eGumball! She is truly amazing and knows everything about the online world and how it works. She was very professional and helped me a lot.Richard - Kileen, TX Review Date: 8/4/2017
Thanks for the help
I called in and got my problem fixed right away with Shawn's help. Thank you Shawn for being really helpful and helping my customers find my business page to leave a review.Thomas - Rochester, NY Review Date: 8/4/2017
eGumball delivers
Everyone at eGumball has been so helpful. Thank you eGumball for the website, my online marketing and for everything! Everything worked really well for my business.Edgar - Conyers, Ga Review Date: 8/4/2017
My website is on Google
Thank you Dianna for helping me find my website online and showing me how to check it out. I am so happy we are right on track.Robert - Brooklyn, NY Review Date: 8/4/2017
Thank you William
William is great to work with and completed the business listings on my account and also made sure everything was verified with the correct info. He was patient too!Kim - Denver, CO Review Date: 8/4/2017
Learned so much
Umar walked me through all the little things that we could do on the back end to get more people to land on my page. I learned how to update , report and add tracking script.Joe - Danvers, Ma Review Date: 8/3/2017
Helpful
Myrna was very thorough and so helpful. She did a great job on my account and I liked that she was patient with me.Chris - Shelby, NC Review Date: 8/3/2017
Positive experience
Working with Dominique today was a positive experience. She was very knowledgeable and got the majority of our things done. She was very very helpful with our key search words and updating our hours. Above and beyond kind of service!Jeffrey - Hanover, PA Review Date: 8/3/2017
Ashley is the best
Ashley knows how to keep a customer happy! She is excellent and truly went above and beyond.Greg - Plant City, FL Review Date: 8/3/2017
Good job
Phone call went pretty well with Myrna. We made adjustments to the site words and Myrna made sure that our Apple, Bing and Google page were correctly published.Cindy - Orlando, FL Review Date: 8/3/2017
Good work Leslie
Very good conversation with Leslie! Great to work with and everything went smooth and fine.Grigore - Rego Park, NY Review Date: 8/3/2017
Smooth call
Really smooth phone call with William. He verified my business on Microsoft, Bing and Google. He went over the services and explained things very well. Thank you WilliamSteve - Prosper, TX Review Date: 8/2/2017
Dianna is excellent to work with
Dianna was excellent! She was great and helped me with my address change. We have been customers for a long time and she made sure to take care of me and upgraded my account for a more favorable package. Thank you Dianna for making sure my account gets results.Maria - Miami, FL Review Date: 8/2/2017
Everything went perfect
My activation call was perfect with Jeanie. She honestly got it all done for me. She got all my contact information done through Google, Bing and Apple. Everything went good !Hever - Albuquerque, NM Review Date: 8/2/2017
The team is trained well
Chris knew his product and he definitely was trained well! We got the Bing thing set up and we are getting Google on board. So far everything is moving along greatGordon - Waterford, MI Review Date: 8/2/2017
Thanks
Thank you Jeanie for being very helpful and friendly. You did a good job helping me set up my business pages online.Cary - Omaha, NE Review Date: 8/2/2017
Happy to work with Mateus
I have to say Mateus was a whole lot of help!! He really took his time with someone who does not understand how this all works and I really appreciate that. He was very very patient and I would rate him top stars!Caroyln - Navarre, FL Review Date: 8/2/2017
Sam is the best! Thanks for everything
Wow my phone call with Sam went very well! He was very helpful and got my billing situation taken care of. He offered me a good promotion and he was totally awesome!Michelle - Cambria, CA Review Date: 8/2/2017
10 stars !
I think William is great to work with. He was able to help me with everything that I needed help on. I feel he went above and beyond on my account and I would rate him a 10 ! Great customer serviceCarmen - Orlando, FL Review Date: 8/2/2017
eGumball's team is great
I was very happy that Jeanie was able to answer all my questions and verify my business pages today. All of you are so peaceful and helpful. Thank you Jeanie for setting up my account perfectly!Mohamad - Farmington Hills, MI Review Date: 8/2/2017
Easy control panel
It was very easy to deal with Jose at eGumball because he was very straight forward and got me on the computer right away. He had me log into the control panel and walked me through every tab. He was very helpful, polite and patient.David - Lawrence, MA Review Date: 8/2/2017
Helpful
Thank you Archie for showing me how to make changes to my website. I definitely appreciate you going above and beyond and being so helpful.Jerry - Blaine, MN Review Date: 8/2/2017
Thank you eGumball
Thank you eGumball for setting me all up. Glad we are getting my address to show up correctly and getting the keywords straightened out. Thank you Chris for making sure Bing and Apple work great!Dwayne - Asheville, NC Review Date: 8/2/2017
Alex thank you for helping me
Alex is taking good care of some things on my account. She provided me valuable information to speed things up on my end. Phone call went great!Jon - Glasgow, KY Review Date: 8/2/2017
Great customer service
Thank you Myrna for helping me get my initial keywords set up and getting my business authorized. Very good jobRhonda - Stuart, Fl Review Date: 8/2/2017
Google help
Thank you Shawn for helping me with my Google business page. You were so great and patient and really got me where I needed to be.Trina - Gold River, CA Review Date: 8/2/2017
Work with Jose, he is great!
Jose was able to go through all the information in my control panel and guide me through the settings. He seemed to be so patient and I liked that he had the "don't, worry be happy" type of attitude.Mary - Southgate, MI Review Date: 8/2/2017
Thank you William
Thank you so much William for being patient with us and giving us all the information we needed. You did a great job explaining the process and helping us understand.Nancy - Pittsfield, MA Review Date: 8/1/2017
On the right track
We got all our business information to Myrna and she made sure that everything was correctly published. Everything went so smooth and I like that she was patient too!Don - Lewisville, TX Review Date: 8/1/2017
Thanks for the great ideas
Pretty good phone call with Jeanie. She clarified an issue I was having with Google and was very knowledgeable. She taught me how the search engines worked and generated great ideas!Laurie - Kingston, ON Review Date: 8/1/2017
Excellent
Excellent service from Leslie ! Very helpful and very good at explaining what needed to be done and why. I would highly rate Leslie!Bernie - Big Rapids, MI Review Date: 8/1/2017
Thank you eGumball
Everything is honky-dory! We are 99% almost there and it has been nothing but a good experience. You guys have a great team and Jeanie really explained everything clearly to me.Victor - Mississauga, ON Review Date: 7/31/2017
Many opportunities
Thank you Umar for helping me understand the status of my account and showing me all the opportunities that I could utilize with my egumball services.Martha - Stroudsburg, PA Review Date: 7/31/2017
Great Call
Great call with Leslie today. She verified my business details on Google, Apple and Bing. She was also very patient and very nice!Ariana - Kansas City, KS Review Date: 7/31/2017
Jeanie is the best
Jeanie was probably the most professional rep I have worked with at eGumball. She answered every single one of my questions and provided wonderful customer service. Jeanie is awesome and I would absolutely rate her 10 stars. If you need to work with anyone, work with Jeanie! She is #1Andrew - Merlin, OR Review Date: 7/31/2017
Thank you
Wonderful customer service experience with Umar. He helped me very much and walked me through an intricate process of getting my email set up. He was so helpfulCrystal - Hendersonville, NC Review Date: 7/31/2017
Perfect experience
Jeanie is perfect. She helped me with everything today! She did a good job setting up my information too! 5+ starsDavid - Brooklyn, NY Review Date: 7/31/2017
Good job
Everything went wonderful with Umar. He helped me on everything I had questions on and walked me through the control panel. Good job and thanks for all your help.Randy - Duson, LA Review Date: 7/31/2017
Clarity
William explained the keywords and how they worked with my internet search. We made a few changes and he clarified so much . I would say he was knowledgeable and nice.Jeanette - Franklin, LA Review Date: 7/31/2017
Happy with my results
I am very happy that William got one of the problems we were having online fixed right away. I was also very happy to actually see the change for myself online! Overall William's customers service was pretty good.Jackie - Louisville, KY Review Date: 7/31/2017
Wonderful Job
Umar is very helpful. He helped me understand the website, control panel and so many different things. I learned how to make changes to my information and he did a wonderful job explaining how everything works.Sherry - Spartanburg, SC Review Date: 7/31/2017
Wonderful Job!
Andrew is very helpful. He helped me understand the website, control panel and so many different things. I learned how to make changes to my information and he did a wonderful job explaining how everything works.Sherry - Spartanburg, SC Review Date: 7/31/2017
I appreciate performance!
Not just today but even last week Umar did an incredible job! Him and Leslie got our business verified with Google! He turned the situation around! Leslie did amazing at coordinating everything and got it all done. Umar was personable and I am just very happy that Leslie and Umar were able to get it done! I appreciate performance!, Thank You eGumball!!Phillip - New York, NY Review Date: 7/31/2017
The set up with Jeanie was super easy
I did not know how things worked on my end and Jeanie in customer service was so good about explaining how this all works. She did a good job setting us up online and was very patient.Megan - Langley, BC Review Date: 7/31/2017
The name, its quite amusing!
William was excellent-had great command of your program and knowledge of the facts was impressive. William was very helpful in explain the process and gathering the proper information for me to proceed the the next step-He is a great asset to your company and sets a good example on what professionalism should be for your company. I am not internet savvy so William was educational in his presentation to me. I would rate Williams service to me as a 5 out of 5.William - Hasbrouck Heights, NJ Review Date: 7/31/2017
Good job
Chris seemed happy to help me today. He did a good job helping me set up my website and did an overall good job!Thomas - Jensen Beach, FL Review Date: 7/28/2017
Thanks Marco
Thank you Marco for setting up my new account very nicely. You went above and beyond and were very good at getting my business information straightened out.Cyrus - Scarborough, ON Review Date: 7/28/2017
eGumball Services
I am very satisfied with eGumball services and the way everything is going. Jose did a wonderful job showing me how to manage our website and control panel.Kayla - Austin, TX Review Date: 7/28/2017
Awesome
Myrna is an awesome customer service lady! She was able to help clarify what we need to pay close attention to and, help us get our word out. She went above and beyond and even laughed at my jokes.Carrie - Farmington, NM Review Date: 7/28/2017
Good customer service
Thank you Archie for providing really good customer service and being polite and patient. Good job resolving my issue and taking care of my account.Alan - Mamaroneck, NY Review Date: 7/28/2017
Buen Servicio
Muy buen servicio y muy clara la explicación. José se tomó su tiempo para enseñarme cada punto y fue muy paciente conmigo. Se merece 5 estrellas.Alejandro - San Antonio, TX Review Date: 7/28/2017
Archie is the best
Thank you Archie for providing really good customer service and being polite and patient. Good job resolving my issue and taking care of my account.Alan - Mamaroneck, NY Review Date: 7/28/2017
Happy with eGumball services
I am one happy camper. Jeanie did an excellent job on my account and got me all squared away.Mikey - Hilton Head Island, SC Review Date: 7/28/2017
eGumball resolves issues
Fantastic service. We are working on the SEO for our new website and William helped us with a complication situation on Google. He verified our business pages online and got everything updated from the old business.Mckinzie - Westcliffe, CO Review Date: 7/28/2017
Gracias
Gracias Erika ! Todo fue muy bien y me ayudaste mucho. Yo tienia preguntas de mi categorias y ella me hizo los arreglos.Yaima - Clearwater, FL Review Date: 7/27/2017
Wonderful customer service
William is wonderful. He explained the verification codes because I knew nothing about them. He helped me understand the service and answered all my questions. He is very kind! Thank you WilliamSusan - Knoxville, TX Review Date: 7/27/2017
Upgrade
I like working with Mateus because he goes above and beyond. He went over what needed to be done on my account and helped me customize my website. I am happy that he got me the silver update for free! Mateus is very very helpful!Jerry - FLorissant, MO Review Date: 7/26/2017
Making progress!
My phone call with Alex went really great today. She knows what she is talking about and was patient and provided excellent customer service.Robert - Monsey, NY Review Date: 7/26/2017
Gracias eGumball
Gracias a Alejandria por el buen servicio y el buen trabajo. Me ayudó a verificar la información de Google, Bing y Apple.Guillermo - Northlake, IL Review Date: 7/26/2017
Thank You
Chris me regreso la llamada y me atendió bien. Le dejo 5 de 5 estrellas. El servicio es muy excelente y sé que está funcionando eGumball ya que mis clientes me dicen que me encontraron por Internet.Maritza - Los Angeles, CA Review Date: 7/26/2017
Umar is great
Umar helped me awesomely! I wanted to target other cities and he took care of that right away. I also appreciate the payment holiday he gave me on my next payment. Great jobMichael - Silvis, IL Review Date: 7/26/2017
Awesome
Chris was awesome! He got our Google listing corrected and got our old information out there in the cyber world straightened out. I liked that he worked diligently and kept everything going!Jennifer - Orono, ON Review Date: 7/26/2017
Thank you Erika!
Fabulous experience working with Erika. We put a plan in place and now I am committed to the program. She has been wonderful and I really like our communication.Idene - New Buffalo, MI Review Date: 7/26/2017
Excellent
I was pleased with Bryce and Chris's customer service! Chris specifically was very polite and so helpful. I got all my business pages verified and everything went quite well. Thank you both for the excellent serviceRita - San Antonio, TX Review Date: 7/25/2017
Thank you William
Really good customer service from William. He got our Google my business page, Microsoft and Apple all up and running for us. He was very efficient and patient.Shavelle - Junction City, OR Review Date: 7/25/2017
Thanks for all your help
Everything went great on the phone with Dominique. She verified all my business pages and she spoke plain clean English, which is important to us. I appreciated how she asked if there was anything else she could help us more than once. She was very professional and courteous.Corbette - Santa Fe, TX Review Date: 7/24/2017
Thanks for all your help
Everything went great on the phone with Dominique. She verified all my business pages and she spoke plain clean English, which is important to us. I appreciated how she asked if there was anything else she could help us with more than once. She was very professional and courteous.Corbette - Santa Fe, TX Review Date: 7/24/2017
Great job William
Great job setting up my profile and verifying my business pages. Everything about William's customer service stood out to me. and I would rate him 1000 stars for being great!Sharon - Brooklyn, NY Review Date: 7/24/2017
Good work
Thank you Jose for being patient, taking your time and really helping me understand the control panel.Ed - Columbia, SC Review Date: 7/24/2017
Great help
I did not know what I had until I spoke with Umar. He clarified so much and showed me everything I am getting with eGumball. He was really good, polite and explained what everything was. Thanks for helping me get up to speed!Karen - Lexington, OK Review Date: 7/24/2017
5 Stars
I would definitely say that the control panel is very user friendly. Jose was informative and did a great job introducing me to the control panel. All is good!Gene - North Fort Myers, FL Review Date: 7/21/2017
Very helpful
Very pleasant experience to work with Dominique. She got me set up with different search engines and keywords. She updated our location for us and was just very very helpful!Hannah - Tampa, FL Review Date: 7/21/2017
Thanks for the upgrade
Thank you Ashley for providing me service day to day via email. I really appreciate you migrating me to the new website and am very impressed with the treatment I have received from Ashley. Absolutely 5 out of 5!Gracie - Irving, TX Review Date: 7/21/2017
Outstanding
I really like working with Jason. He has been the only representative that has resolved things on my account. I am really happy now as he provided outstanding customer service!Angela - Stafford, VA Review Date: 7/21/2017
Thanks Jose
Thank you Jose for showing me the features and functions of the control panel. Now I understand the details and I felt you did a very good job walking me through how it all works.Lucy - Toronto, ON Review Date: 7/20/2017
Good Job
I liked Dominique's work. Very helpful and patient. 5 out of 5 stars.I learned a bit more about how Google ranks me geographically on mobile phones. Thanks DominiqueGail - Owen Sound, ON Review Date: 7/20/2017
Thank you Umar!
I loved working with Umar yesterday and today. He was very reassuring, competent in his abilities and very patient. Overall I am very happy with the customer service I received.Robin - Roswell, NM Review Date: 7/20/2017
Customer service is great
I worked with a sharp, knowledgeable and informative representative. Thank you William for hooking me up with Apple, Bing and updating my Google business page. You were real clear about what I needed to do and were quick and efficient. I have no complaintsGregory - Medford, OR Review Date: 7/19/2017
Andrew is great to work with
Andrew is great, knowledgeable and clarified so much for me. He brought a lot to my attention and showed me everything eGumball is doing for me. Thank you AndrewManny - Clark, NJ Review Date: 7/19/2017
Jose was very patient with me
I like that the control panel was self explanatory. Jose the rep that helped walk me through the control panel had to bare with me because I was slow on the computer. He was patient and very very helpful.Victor - Stafford, VA Review Date: 7/18/2017
Very good customer service
Very good customer service from Archie today! I needed to update some inaccurate information on our Google my business page and he helped me get those things fixed. He was so patient with me!Brenden - Pleasantville, PA Review Date: 7/18/2017
I liked the prompt customer service. Jason helped me edit my keywords. 5 out of 5 . Thank you
Julie - Mississauga, ON Review Date: 7/18/2017
Julie - Mississauga, ON Review Date: 7/18/2017
Thank you eGumball
William delivered really great customer service. I thought he did excellent on my account today. He helped me get everything on my account verified and made sure my keywords and addresses online were right.Steven - Bentley, LA Review Date: 7/17/2017
Verification was easy
Thanks for getting everything set up for me Jeanie. You were pretty friendly and very informative! I definitely felt you went above and beyond. Thanks for getting my business pages verified.Kim - Snyder, TX Review Date: 7/17/2017
Thank you Myrna
Muchísimas gracias. Estoy muy tranquilo ya que todo salió bien. Myrna fue muy agradable y me dio mucha información que me hizo sentir confortable con eGumball y sus servicios.Luz - Weston, FL Review Date: 7/17/2017
Big thanks to Umar
I did not know what I was getting with eGumball until I worked with Umar today. He showed me everything and addressed every question I had. He was informative and great. Good customer service!Leroy - Vallejo, Ca Review Date: 7/17/2017
Very helpful
Thank you Shawn for giving me good suggestions for my website and sending me a review link to make it easier for my customers to leave my business a review. You were very very helpful and did a nice job on my account today.Bill - Middletown, NY Review Date: 7/14/2017
Erika is the best
Erika was 100% all around professional and courteous. She is one of the best reps I have worked with at eGumball! She played different roles and I was impressed! She worked with me, listened to me and took care of my complaints. I know she will do anything in the future for me. Work with Erika because she is great!Nate - Schofield, Wi Review Date: 7/14/2017
Thank you Ashley
I would say Ashley's customer service is a 10 out of 10! She is a good sales lady and very patient. Her work is top notch, and she really filled me in with a lot of important information. She knows her stuff and figured out what to do on my account.Claudio - Guelph, ON Review Date: 7/14/2017
Thank you for the Google help
Absolutely wonderful customer service from Lynne. She gave me great information on your social media packages and showed me how the Google bots crawl content online. She gave me great tips on my website and her willingness to help was amazing.Cindy - Gulf Shores, AL Review Date: 7/14/2017
Helpful
You all are doing a good job! I really appreciate your help. My phone call with Jeanie especially couldn't have gone better. She helped me all across the board with changing things on my account.David - Lubbock, TX Review Date: 7/14/2017
Easy call
Great phone call with Leslie yesterday. She was professional and we were able to wrap business like 1 2 3. Thank you for being patient.Tom - Tampa, Fl Review Date: 7/14/2017
Thank You Dianna
Diana was great and really present. She explained how I could grow our business online and helped me make a few adjustments to our website.Kelly - Costa Mesa, Ca Review Date: 7/13/2017
Good job
Everything went perfect! Leslie was very helpful and got me set up with my keywords and verified my business on Apple.Carlton - Alexandria, Va Review Date: 7/13/2017
Big thanks
Thank you William for showing us how it all works. You were patient and got our code verification done. Phone call went really well!Harvey - Young Harris, GA Review Date: 7/13/2017
Big thanks
Thank you William for showing us how it all works. You were patient and got our code verification done. Phone call went really well!Harvey - Young Harris, GA Review Date: 7/13/2017
Thanks Chris!
Chris was awesome. I would rate him 5 out of 5 stars.I learned how to get my login credentials from Go-daddy, thanks to Chris.He walked me through it like a champ, It couldn't have been easier.Dr. Darrel - Henderson, NV Review Date: 7/11/2017
Thank you for helping me
Thank you Jeanie for helping me get rid of multiple unverified google pages and getting my Google business page updated. Very good customer service !Chuck - Myrtle Beach, SC Review Date: 7/11/2017
Great customer service
When I talk to eGumball VS dexmedia, I notice a big difference. eGumball does not put me on hold times for long and they give me quick answers when I need them. I have never experienced this kind of customer service before. Chris at eGumball made the conversation smooth and was quick to give me what I needed. eGumball definitely has good customer serviceHanna - Middlebury, IN Review Date: 7/10/2017
Gracias Jose
Aida me ayudo a comprobar todos los datos de mi negocio y llenar la informacion en mi pagina web. El servicio otorgado fue excelente.Aida - Hartford, CT Review Date: 7/10/2017
Thank you Jeanie
Jeanie is efficient and patient. She activated my listings for Google , Apple and Bing. She is great and helpful!Aubrey - Drexel Hill, PA Review Date: 7/10/2017
Mateus resolved my account
Great customer service from Mateus. He resolved my concerns and made me happy! He was very informative and showed me the service I am getting. Everything was good!Suzanne - Roselle, Il Review Date: 7/10/2017
Learning experience
Great phone call with Traci. She was very informative and patient when she showed me my website. I am not very tech savvy, and she really explained the panel in detail and what each tab does.Dustin - Randolph, MA Review Date: 7/7/2017
Customer service is great
Great customer service! Dianna helped me get things ready on my account and showed me what all my options are on my website. I learned how to work on my site and make changes.Dr. Dinora - Skokie, IL Review Date: 7/7/2017
Smooth process
Things are going very nice. I appreciate you guys and especially William. He confirmed my business online and was very courteous and professional.Mike - Canton, GA Review Date: 7/7/2017
On the right track
We are getting set up with the coordinates of our location and Marco did a good job walking me through the process. He was very knowledgeable of the product and services that eGumball offers.Victoria - Cumming, GA Review Date: 7/7/2017
Thank You
eGumball's customer service rep Traci was very good and efficient. I liked that she walked me through the service and kept it at a good paste. I appreciate that she went straight to the point, it was nice!Younghi - Omaha, NE Review Date: 7/7/2017
Google listing help
Thank you Umar for helping me with my Google listing. You were very knowledgeable, great and patientFrancisco - Marysville, OH Review Date: 7/7/2017
Great service
Very good phone call with Leslie, she is absolutely patient! She helped me set up my new account on Apple and Google today.Tana - Seminole, FL Review Date: 7/6/2017
Very good customer service
Thank you for servicing our account William. You gave us really good ideas for our site and business pages and I really appreciate it. You did an excellent job! Very good customer serviceKelly - Dallas, TX Review Date: 7/6/2017
100% Happy with the service
I am 100% satisfied with the service I have received from eGumball and Myrna my rep. I couldn't have asked for better help! I thought she was just wonderful and very helpful. Mostly she had a lot of patience with me and answered all my questions. I appreciate that she clarified so many things I had questions about and was very focused.Darlean - Norfolk, Va Review Date: 7/6/2017
Renewed my service!
Andrew got me to renew the service because he was very patient with me. He was in tune with me the entire time and I never felt rushed. I appreciate the time he took to explain the service and to show me things I have never seen before.Antonio - South Houston, TX Review Date: 7/6/2017
Excellent
eGumball has excellent customer service reps like Leslie. She helped set up my optimization, address and keywords for the search engines. She did a great job!Richard - Las Vegas, NV Review Date: 7/6/2017
eGumball gets the job done
Everything went great today with Leslie in the verification department. I am glad she verified my business pages and set up the keywords that I wanted.Tim - Jesup, GA Review Date: 7/6/2017
Thanks for the internet help
I am slightly computer illiterate and Andrew was very patient and informative. He walked me through things on my website and control panel and made it easy.Mike - Milan, IL Review Date: 7/6/2017
Great job
Jeanie did great and got my listings started. I was actually really impressed because I could understand everything she was telling me. She made it easy!Ricky - Florence, AL Review Date: 7/6/2017
Pleased with the results
So far I am really pleased with the results. It is getting better and better! Brooke was helpful and our conversation was enjoyable. She listened and took care of all the technical things that I don't do. Thank youJim - Apex, NC Review Date: 7/6/2017
Thank You Leslie
Thanks for the great job! We got our pin code confirmations and now Leslie is helping me with my Google business page. She is going to be fixing it for me and getting it all straightened out.Alan - Lubbock, TX Review Date: 7/6/2017
Thank you William
Thanks William for being great and helpful. I appreciate you explaining how the search engine works and updating our business listing with the correct information.Eva - Miami, FL Review Date: 7/6/2017
Thank you eGumball
Leslie was very good and helped clarify the services and I took all my doubts away. She was very friendly too!Luis - Dunedin, Fl Review Date: 7/6/2017
Easy
I think my experience has been pretty well. Leslie verified my information with my publications online and was clear and very helpful!Jack - Dorchester, ON Review Date: 7/5/2017
Thank you Jeanie
Good work. Jeanie was very good and helpful. She did everything for me on the computer! She verified my listings and is working on them. Thank youSara - Brantford, ON Review Date: 7/5/2017
Leslie walked me through every step
Leslie was absolutely great. I'm pretty much blind and she was very patient with me walking me through the pin code steps. She was very helpful 6/5Bill - Putnam, CT Review Date: 7/5/2017
Fantastic
Fantastic customer service experience from Jeanie. She made sure our information was accurate so that we were all on the same page. She distributed our correct information on the internet and was very thorough!Rance - Brighton, MI Review Date: 7/5/2017
Informative team
Thanks Mateus for pointing out different parts of my online campaign and showing me things I could improve. It helped that you identified things that I have been doing great on my end and noted areas that I could improve on to get more clients. Fantastic customer service! Very helpfulJames - Coos Bay, OR Review Date: 7/5/2017
Thanks
Myrna provided excellent customer service. She verified the business information and keywords prior to going live online. She seemed knowledgeable and knew what she was doing.Dale - Surprise, AZ Review Date: 7/5/2017
Thank you so much Sam!
I just really want to say that Sam did a good job helping me on my account and with billing!Laura - Charleston, SC Review Date: 7/5/2017
Thanks for the marketing
Thank you Leslie for enlightening me on several things that I hadn't thought about. You set up my website, my account and helped broaden my view points! Thank you for being patient and effective.James - Macon, GA Review Date: 7/5/2017
Jeanie is the best
I really enjoyed the work Jeanie did for my office! She is really nice and intelligent and put a lot of effort into my marketing. She is just excellent :)Douglas - Carol Stream, IL Review Date: 7/5/2017
Social Media
Chris was a pleasure to speak with! He did a little bit of everything for me, Facebook, Twitter you name it! I am happy I got the social media!Richard - North Charleston, SC Review Date: 7/3/2017
Awesome
Awesome experience with Umar ! He did an awesome job today helping me out. He gave me some good information and clarified a lot for me.Morad - Reno, NV Review Date: 7/3/2017
Gracias Erika
Erika knows how to attend a customer. She showed great customer service when helping me today and she was very patient. She explained exactly what I needed to know and kept it relevant.Oscar - Roseburg, OR Review Date: 6/30/2017
Thanks Shawn
Shawn went above and beyond and was very polite. He answered my questions that I had about the service and was very helpful.Mark - Harrisonburg, VA Review Date: 6/30/2017
Good job
Umar did a good job resolving my search results. He walked me through what has been done on my account and it's amazing I came up firstEric - Fort Myers, Fl Review Date: 6/30/2017
I learned a lot about Google
eGumball's rep Jeanie helped me more with my listing and everything than anyone ever has. She really straightened out my online mess with Google. I learned so much about how Google and Bing works. I now know Google is not a human and it identifies you with address and phone numbers. I really appreciate Jeanie's helpBert - Sudlersville, MD Review Date: 6/30/2017
Very helpful
Thanks Andrew for assisting me with a bunch of matters and answering my questions about the process. I thought you were great and very very helpfulNicole - Commack, NY Review Date: 6/30/2017
Thanks
Thank you for a very good phone call today. Leslie helped me set up my website on Google and verified Apple and Bing. She was very knowledgeable.Garnet - Peterborough, ON Review Date: 6/30/2017
Good phone call
Phone call went very well with Leslie. She solidified my address and information online for the website and Google search page. We got our Apple and Bing verified and it was a good and easy experience!Bonnie - Machiasport, ME Review Date: 6/30/2017
Issues resolved
Ashley was more than willing to work me on getting my issues resolved! She is redoing my website and she got me to stay on board! She did an excellent job helping me!Barry - Auburn Hills, MI Review Date: 6/30/2017
Excellent
Yes excellent customer service from Andrew. He helped me with a lot of things, resolved my issues and showed me how to add different things to my website.Jeremy - Lubbock, TX Review Date: 6/30/2017
Fine job
Leslie did an absolutely fine job on my account. She walked me through how things will be set up on my account and explained what to expect.Patricia - Township of Clyde, MI Review Date: 6/29/2017
Home
I was hesitant to start a service like eGumball's because I have been burned in the past.Jeanie my rep, made me feel comfortable and right at home. She did an awesome job walking me through what needed to done online. I want to just let you know Jeanie is amazing!Ray - Waco, TX Review Date: 6/29/2017
Helpful
Good phone call with Dominique. She was so helpful and informative and got me set up with my business listingsMarsha - Quitman, GA Review Date: 6/29/2017
Shawn turned my frown upside down
180 degree turn around thanks to Shawn! He was patient, courteous and so professional. I know very little about the internet and I was very impressed with his knowledge. He taught me so much and I am thankful for him!Chip - Tuscaloosa, AL Review Date: 6/29/2017
Easy process
I could only say good things about Leslie in the Activation department. She literally took 5 minutes to get my business pages verified. She made is easy and nice!Jim - Glenwood, IA Review Date: 6/29/2017
Thank you
Great call with Jeanie! She helped me verify Apple and Bing Maps. She was professional and very human! I could understand her which was a huge plus!Cindy - Charleston, WV Review Date: 6/29/2017
Fantastic
Phone call went fantastic with Leslie! Thanks for helping me mainly with my website, addresses and checking my keywords for me.David - Newmarket, ON Review Date: 6/29/2017
So much clarity!
Mateus offered a lot of clarity and was very patient. He took a good amount of time explaining the service so I understand how this all works. He was wonderful! He made me feel like the process was simple.Kristel - Goodyear, AZ Review Date: 6/28/2017
Exceptional customer service from CHRIS!
Exceptionally good! I am very impressed and happy with the customer service I have received from both Brooke and Chris. Brooke assured me that I am on the right track, and Chris made sure that he would be there for me every step of the way when I come back. eGumball has very good representatives. eGumball tell your boys and girls that they are doing an exceptionally good job! You guys are good people and are doing great work! Thank you so much eGumball.Paterasp - Burnaby, BC Review Date: 6/28/2017
Thank you Lynne
Lynne is good all across the board. She helped me understand the process better! I liked that she familiarized me with everything online. She was helpful, patient and knowledgeable. Thanks for all your helpGerald - Clinton, MD Review Date: 6/28/2017
Account set up was easy
Everything is going good. We are just getting started and Leslie was great to work with. She helped me with my Google, Apple and Bing accounts.Heather - Salt Lake City, UT Review Date: 6/27/2017
I appreciate Mateus
Mateus is very good! He was very helpful and so patient! I appreciate him so much! He took his time and showed me everything on my account.Paula - Arizona City, AZ Review Date: 6/27/2017
Chris and eGumball's team is so patient!
Chris is not in an easy position to be in only because he has to wait for client's to dig through their junk to find usernames and passwords. He was very very good and very patient! I am grateful for Chris as he was very helpful and sweet.Alea - Cookeville, TN Review Date: 6/27/2017
Thank You Anissa
Very good phone call with Anissa today. She was so nice, patient and professional. She spent a lot of time going over my account details and website. I really appreciate Anissa's help, she excellent.Wei - Dayton, OH Review Date: 6/27/2017
Thanks Jose
Jose was nice and showed me how eGumball works! He taught me how to update everything and upload my business photos. Thank you JoseRamesh - Bedford, PA Review Date: 6/26/2017
Great service
Shawn's customer service is really good! He is a very knowledgeable person, patient and courteous. He really helped me out and it all went well. Thanks ShawnBill - Nashville, TN Review Date: 6/26/2017
Learned some things
Andrew went over quite of bit of stuff with me today. I am not a computer person and so he made sure he was very thorough. I liked that he made me aware of online things I didn't even know about.Robert - Salida, CO Review Date: 6/26/2017
Dashboard was easy to use
Thanks Jose for getting my client dashboard all set up. You were kind, courteous and overall provided great customer service.William - Bedford, TX Review Date: 6/26/2017
Happy customer
Andrew has been so helpful. He has spent over 20 hours in the last week talking and walking me through things.We are very happy with his customer service and happy to have a business relationship with eGumball and Andrew.Sharon - Owings Mills, MD Review Date: 6/26/2017
Running Smoothly
Thank you so much Andrew for walking me through the entire program. It really helped me understand the service after you went over each setting. Thank you for adding little additions to my account to make it run better. You were great and very helpfulChellie - Norcross, Ga Review Date: 6/26/2017
Thank you for all your help Archie!
Archie is very fantastic! He was so patient with me and I just appreciate his help so much. I love that he explained things to help me understand. He is very very knowledgeable, Thanks Archie for being a big help to me!Ann - Salter Path, NC Review Date: 6/26/2017
Myrna is very helpful
Myrna answered every questions that I had. She was very nice and helped me out a lot!Maria - Vienna, VA Review Date: 6/23/2017
Thank you so much Traci
Thank you Traci for helping me change some of the things I did not like in my control panel and teaching me how to make edits myself!Sherry - Appleton, WI Review Date: 6/22/2017
Mateus is the best
Pretty good phone call with Mateus. He helped me customize my service description, photos and keywords. He was really patient!Dean - Doge City, KS Review Date: 6/22/2017
Pleasant experience
My overall experience with Myrna was pleasant. She was great and got our website straightened out today. We went over some codes and got our business verified.Kevin - Oklahoma City, OK Review Date: 6/22/2017
10 Stars!
Ashley is fabulous! She is so patient and understanding. She literally stayed on top of it until we got all my issues resolved. She sent me emails, called me and overall helped me get to where I needed to be. 10 Stars she is great!Donna - Colorado Springs, CO Review Date: 6/22/2017
Excellent
Thank you Leslie for nicely explaining the service to me, verifying my business pages and providing excellent customer service. All around excellent!Indrit - Ocean City, MD Review Date: 6/22/2017
Positive experience
Chris is knowledgeable and so polite. He did a good job today verifying two out of three of my business pages. Thank you Chris for all your helpJeff - Las Vegas, NV Review Date: 6/22/2017
Customer service is great
My customer service rep Leslie was well spoke and super helpful! I had no problems getting my account set up today!Michelle - Richboro, PA Review Date: 6/22/2017
Verification was easy
Jeanie and I touched base on my business pages and she did a great job verifying them and being really helpful.Prachi - New Braunfels, TX Review Date: 6/21/2017
Great job
Thank you Myrna for confirming my store hours and business address. You were really patient and helpful!Chere - Hermitage, PA Review Date: 6/21/2017
Umar is excellent
Umar was and is excellent. He responds quickly to any of my questions and what he tells me always turns out to be correct. He helped me with a problem some people were having with being able to evaluate me. Now I'll be able to get the five stars I need. He has also assisted me in becoming more visible on the web and that is already improving.I like egumball because of it's promptness in getting back to me.Thanks to Umar I continue to learn about how the internet works!Allan - Superior, Co Review Date: 6/21/2017
Happy that I am on Apple Map
Fantastic phone call with Jeanie today. She was very efficient in verifying my Google, Bing and imap. Happy to learn about Apple maps! I didn't even know that was an option.Stewart - Newport, OR Review Date: 6/21/2017
Thank you for helping me
Thanks Jeanie for helping me set up all my Ads on Google, Bing and Apple. Phone call went well and you answered all my questions.Jennifer - Waterloo, ON Review Date: 6/21/2017
Better package!
Ashley is excellent. She really explained the service so that I could finally understand how it all works. She got me on a better package that will help my account work correctly!Georgia - Swansboro, NC Review Date: 6/21/2017
Business page is fixed
Got the ball rolling today! Chris was really good and set up ten keywords for my business and fixed my business listingsCasey - Yankton, SD Review Date: 6/21/2017
Dominique is patient
Thanks Dominique for all your help with my keywords and listings. You were really patient!Donald - Fort Worth, TX Review Date: 6/21/2017
Great service
Shawn showed me how eGumball is benefiting our business. He was so informative! The more he talked the more I understood and learned. Everything went greatLeslie - Liberty, MO Review Date: 6/21/2017
Thanks Jeanie!
Jeanie is really patient and pretty good at making sure all the stuff online is correct. I had no idea where she found the information she did, but she got it all together and corrected it. Thank you JeaniePaavan - Albion, MI Review Date: 6/20/2017
Google help
Chris so helpful and patient! I couldn't have done things without him! He walked me through the process and Google pageSue - Weatherford, TX Review Date: 6/20/2017
Informative phone call
I learned so much today thanks to Dianna's help. She was very nice and walked me through everything. I liked that she was extremely patient and she showed me how I could improve my online ratings. The overall call was informative and great!Joan - Gainesville, FL Review Date: 6/20/2017
Andrew showed me the way
Thank you Andrew for showing me how to improve things online. You were so patient and very helpful. Thank you for also answering every one of my questions.Luis - Waldorf, MD Review Date: 6/20/2017
AMAZING CUSTOMER SERVICE
My phone call went extremely well with Erica. I had three areas of concern and she helped me resolve all of them! She did everything, from editing to cosmetic and photo changes. She was so sweet and even willing to teach me how to do those things myself. She has a good, happy attitude and gave me all kinds of suggestions. I am extremely pleased with the way she addressed my concerns!Carol - Bala Cynwyd, PA Review Date: 6/20/2017
Helpful
Thank you Jeanie for being so patient with me and walking me through the set up of Google, Apple and Bing. Keep it up!Danny - Coral Springs, FL Review Date: 6/19/2017
Thank you Jose
Thanks Jose for getting me all set up with my control panel today and walking me through the entire thing. You were patient and niceChris - Oshawa, ON Review Date: 6/19/2017
Answers
I got the answers I was looking for with Leslie today in the activation's department. Very good customer service. Thank you for getting me verified with Apple maps.Jan - Courtenay, BC Review Date: 6/19/2017
Great team
So glad that eGumball's team is so helpful. Leslie especially helped me publish important information to my business pages online and got all the codes.Hamid - Kitchener, ON Review Date: 6/19/2017
Leslie is muy paciente
Buena buena llamada con Leslie. Ella me dio toda la información que necesitaba hoy y recibió mis códigos de verificación. Ella respondió a todas mis preguntas y fue muy paciente.Orlando - Poughkeepsie, Ny Review Date: 6/19/2017
Above and beyond
Leslie is very good and she put up with my lack of internet knowledge and really helped me out! She explained everything to me and was very patient. Above and beyond customer service!Allen - Calgary, AB Review Date: 6/19/2017
Ashley resolves
Thank you Ashley for helping my business today. You talked us into staying and resigning! I appreciate you addressing our complaints that we had and for resolving them! You gave me some great information. Thank you!Liana - Martinez, GA Review Date: 6/19/2017
Umar is the best
I appreciate Umar for showing me how to use the computer. I learned some hot keys and so much more in the first few minutes of speaking with him. He is great and provided excellent customer service!Georgia - Ocala, FL Review Date: 6/16/2017
Chris knew what to do!
I was very pleased with my phone call with Chris. He seemed like he knew what he was doing and was very knowledgeable. We definitely got where we needed to be. Thank you ChrisGerry - Manchester, NH Review Date: 6/16/2017
Thank you Archie
Thanks Archie for fixing our Google link on our website. You made things run smooth!Luke - Basehor, KS Review Date: 6/16/2017
Finally online
Good phone call with Leslie. She helped me set up the management on our Google business page to get me out there online.Wendy - Saint Peters, MO Review Date: 6/16/2017
Thank you eGumball
Good experience so far. Leslie my rep was professional, friendly and answered all questions. She got me verified on all search engines too!Tony - Bristol, PA Review Date: 6/16/2017
Wonderful
Umar is wonderful! He went over the entire account with me and even upgraded my package. He is awesome and very helpful!Rachel - Durango, CO Review Date: 6/16/2017
Thanks
Thank you Leslie for verifying my Google and Bing listing. The verification went really well and you were patient and friendly.Tony - Springfield, IL Review Date: 6/15/2017
Great job
Leslie was very good with helping me correct a Google listing from the previous owner. She was so helpful and explained every step clearly.Lula - Long Island City, NY Review Date: 6/15/2017
Positive
Everything today went very positive. I worked with Leslie who helped me get all set up and got me on the search engine. Absolutely stellar customer servicePeter - West Seneca, NY Review Date: 6/15/2017
Social Media
Mateus did a great job at explaining things and showing me how this all works. He added social media to my account and gave me great tips!Greg - Belton, Mo Review Date: 6/14/2017
Thank you Leslie for helping me today
Leslie is very good and helped me finish my application. She also helped me understand the company and the services better. Thank you for being patientDeedee - New Buffalo, MI Review Date: 6/14/2017
Wonderful
Umar is wonderful! He went over the entire account with me and even upgraded my package. He is awesome and very helpful!Rachel - Durango, CO Review Date: 6/14/2017
Fast response
What I like about eGumball is the fast response when phoning in.The service rep Shawn was very knowledgeable and he helped me understand how to promote our business on Google. He showed me proactive steps to take in to become more noticeable on Google. I learned how to access web use analytics, how to add photos to our Google search page and the importance of replying to user reviews. I really like that he was friendly, patient and answered all my questions competently.Peter - Whitby, ON Review Date: 6/13/2017
Things are moving along
My phone call with Aleyce went extremely well! She set up all our keywords and coding through Google and Apple maps. She made sure to get all this completed so the search engine can move us along!Matt - Miami, FL Review Date: 6/13/2017
Gracias Jose
José es muy paciente. Me mostró cómo agregar información a mi sitio web y cómo guardarla. La llamada fue realmente bienMauricio - Naples, Fl Review Date: 6/13/2017
Good job
Leslie did a good job helping me put my ad up on Google and Apple today. She is a very nice lady and great to work with!Ruben - Miami, Fl Review Date: 6/12/2017
Very attentive
Chris is very attentive! He was able to help me with things I could never think about and he came up with great ideas!Maria - Brownsville, TX Review Date: 6/12/2017
Things are working out
Thank you Shawn for helping me set up a domain name so eGumball can build me a site.You were very helpful and very friendly. You did everything you could to work things out for me. Thank you!Dean - St Petersburg, FL Review Date: 6/12/2017
Great work
Very good phone call with Dominique in the Activation department. She really helped me with everything on my account and was so delightful. Great ratings on everything, she is great!George - Danville, VA Review Date: 6/12/2017
Traci is very helpful
Traci is very helpful and guided me through the control panel list and showed me how to fill it out. She was very patient and very very helpful.Cindy - Brewster, MA Review Date: 6/12/2017
Thank You!
Thank you Jeanie for helping me understand the logistics of my listing and how it could help make the system work for me. Everything seemed to make sense and you made it pretty simple for me.Ted - Manassas, Va Review Date: 6/9/2017
Fantastic
I had a fantastic experience working with Jeanie. She did a good job and took her time on my account. She was able to get me verified with the major search engines.Bo - Conroe, TX Review Date: 6/9/2017
Best rep to work with is Shawn
One of the best customer service representatives to work with at eGumball is Shawn. He is the first rep that has really helped me understand what I am getting out of the service. He gave me information that will improve my business and was very patient.Jim - Ellicott City, MD Review Date: 6/9/2017
Big thank you to Saren
Thank you Saren for helping me understand the service and working through my frustrations. I was anxious and I appreciate you being so patient with me.Gail - Port Orange, FL Review Date: 6/9/2017
Thank You Dianna
Dianna is a really good sales woman! She answered all my questions and is very nice! Great customer service experience!Moheb - Garden Grove, Ca Review Date: 6/9/2017
Results
Erika was perfect! She got me back in with eGumball and showed me everything I am getting with the service. She sent me screenshots and emails to show proof of results and I love that.Kris - La Pine, OR Review Date: 6/9/2017
Anissa is the best!
Excellent, excellent and excellent! So happy that I worked with Anissa today on my account, she was spectacular and amazing! I learned so much and she guided me every step of the way.Lianabel - Winter Park, FL Review Date: 6/9/2017
Anissa is the best!
Excellent, excellent and excellent! So happy that I worked with Anissa today on my account, she was spectacular and amazing! I learned so much and she guided me every step of the way.Lianabel - Winter Park, FL Review Date: 6/9/2017
Good job
Leslie did a good job helping me put my ad up on Google and Apple today. She is a very nice lady and great to work with!Ruben - Miami, Fl Review Date: 6/9/2017
Thank you eGumball
So much fun working with Umar today! I laughed a lot and we got so much done on my account. Umar resolved a lot of the issues and he was great to work with. All you guys at eGumball are so nice and greatRobin - Merrick, NY Review Date: 6/8/2017
Business verification is all done :)
Leslie was very patient and did great on my account. She helped me verify Apple and Bing pages and answered all my questions.Ann - Salter Path, NC Review Date: 6/8/2017
Gracias
Mi llamada con Leslie fue tan bien. Ella era agradable y era capaz de verificar mis páginas de negocios.Prudence - Waco, TX Review Date: 6/8/2017
Above and beyond
Pleasant experience with Erika. She really went above and beyond to help me with my eGumball account because I am not good with computers. Thank youDaniel - Doylestown, PA Review Date: 6/8/2017
Google account set up
Chris did what needed to be done on my account. Everything went good and smooth and he helped me set up my Google and Apple account nicelyBarbara - Gainesville, TX Review Date: 6/8/2017
Andrew takes his time
I was very pleased with Andrew's customer service. He spent the time to walk me through the entire service. He made everything move along nicely on my account. He saved the account! Very pleased!Hilbert - Miami, FL Review Date: 6/8/2017
Professional
Leslie seemed to be very helpful and extremely kind, it came through in her conversation. She really went through the process and walked me through what I should expect in the coming weeks. She handled my account very professionally and well.Sharon - Keizer, OR Review Date: 6/8/2017
Better price & package
Very good customer service from Mateus. He opened my eyes to things I didn't even know I had with eGumball and he was able to walk me through my website and everything on my account. I also got a better package and price!Jill - Lake Park, FL Review Date: 6/7/2017
Efficient Team
My phone call with Leslie was very helpful. She is a fast thinker and set up great user words for my online marketing. She also verified my business pages on Apple and Microsoft.Carl - Kamloops, BC Review Date: 6/7/2017
Thank you so much Anthony
Anthony did a great job! He helped me with everything and was absolutely efficient! He set up all my stuff on Google, Apple and Microsoft and fixed things on my page so customers could get a hold of me. Great jobJon - Wilmington, NC Review Date: 6/7/2017
Working with Jeanie was great
Jeanie is knowledgeable and very helpful! She helped me straighten out my website and set up keywords for my business.Joe - Aitkin, MN Review Date: 6/7/2017
I love my new website
Sai is very good to me! She is a big help and has been so patient ! Her customer service is excellent and I appreciate her creating and redoing my website.Albert - Maumee, OH Review Date: 6/7/2017
eGumball's customer service is great
Thank you Mateus for helping me out a lot today. You did a good job explaining everything in detail and taking care of everything that I needed. You made me stay on board! Good jobMohammed - Lincoln, NE Review Date: 6/6/2017
Everything on point
I got some good information today from Mateus, and for that I appreciate him. He was clear as to what needed to be done and didn't hesitate to give me insights. His knowledge was considerable and helpful. He gets the highest rating on his presentation.George - Littleton, CO Review Date: 6/6/2017
Thank you Dianna for helping me today
Dianna was much more helpful than any other rep I have worked with. I understand my website better thanks to her. Thanks for being great.Cheryl - Otisco, IN Review Date: 6/6/2017
Awesome
Awesome phone call with Leslie today. She helped me figure out what kind of keywords were best for my account and was able to answer all my questions today. Also she was very very friendly!Roy - Roanoke, TX Review Date: 6/6/2017
I am a believer!
You made a believer out of me! I have only been with eGumball for a month and I have seen progress already and I am happy for that! I worked with Umar today and he did a great job! He was courteous and to the point. I am very happy.Umar - Harmony, NC Review Date: 6/6/2017
Verification was easy
Leslie did her job well. She was able to verify my business information on Bing and Apple. Easy phone callRumany - Manhattan Beach, CA Review Date: 6/6/2017
Leslie is helpful
Leslie called and knew what she was doing! She helped me set up my website and verified my pages on Google and AppleKrishan - Elmhurst, IL Review Date: 6/6/2017
Google page verified
Pretty good so far! Chris was very helpful and did the verification of my Google page. Pretty easy !Isabel - Miami, Fl Review Date: 6/6/2017
Set up was easy
Thanks Leslie for setting me up with everything today. Glad you got my account to move forward .You did everything you should have done today, thank you!Zachary - Muskegon, MI Review Date: 6/6/2017
Thank you Dominique
Excellent phone call with Dominique today. She was very good, patient and helped me with dozens of things on my account.Donald - Castlegar, BC Review Date: 6/6/2017
So much attention to detail
Jeanie got all my correct information down and verified and updated my Google and Bing page. She was very helpful and attentive!Ryan - Sarnia, ON Review Date: 6/6/2017
Andrew is the best rep
Andrew was very patient with me. We spent a long time on the phone together and I constantly put him on hold because I was helping my customers and he had a good attitude. He resolved some issues for me so that was great.Gerald - Sinking Spring, PA Review Date: 6/6/2017
Great phone call !
Great phone call! Leslie helped me get my service started. She verified my business pages and answered all my questions, She gave me all the information I needed. Thank you so muchBruce - Annapolis, MD Review Date: 6/5/2017
Smooth process
Leslie made sure my business address and phone number were published correctly online. She also helped me change my keywords and verified my business on Apple and Google. The phone call went really smooth.Frederick - Prince George, VA Review Date: 6/5/2017
Professional Team
Leslie was very nice and helped me with everything. She explained what eGumball is doing for me and was very professional.Marc - East Rockaway, NY Review Date: 6/5/2017
My account is all set up
Leslie did a real good job setting up my Google, Apple and Bing. She was real pleasant, helpful and I liked that she explained things. 5/5John - Sunman, IN Review Date: 6/5/2017
Leslie is kind
eGumball's representative Leslie was very friendly and kind. She showed me where I was going to get listed and how the process works.Mike - Detroit, MI Review Date: 6/5/2017
Thank you Chris
Chris was very nice and helped me sign up my second business location with eGumball. The phone call was very helpful and so easy.Nelson - Plainfied, IL Review Date: 6/5/2017
Wonderful experience
It was wonderful phone call with Aleyce today. She was very informative and so sweet! She was able to get a bad Google review removed off our business page. She did a courtesy follow up phone call and email to show proof that review has been successfully removed.Judy - Bowling Green, KY Review Date: 6/5/2017
eGumball has answers
Chris is great, professional , clear and very patient! He was so personable and answered my millions of questions.Susan - Portsmouth, NH Review Date: 6/5/2017
Thank you
Mateus is great! He upgraded me with a better package with the same price, super cool! Also liked that he helped me access my account and remove some pictures.Matt - Greenwood, IN Review Date: 6/5/2017
THANK YOU
I have been a customer for 9 months and have been really happy working with eGumball's customer service.I worked with Matues today and he walked me through my profile and helped me tweak a couple of things on my account. He was very informative and helpfulSteve - New York, NY Review Date: 6/5/2017
Mateus is the best
Mateus is good! He helped me out a lot today. He set up my website and showed me how to use it. So helpful!Yency - Brooklyn, NY Review Date: 6/5/2017
So helpful
Mateus is very good and helpful! He explained how Google worked and really went above and beyond! I was upset an he turned me aroundWayne - Abilene, TX Review Date: 6/5/2017
Great work
Excellent. Jason is very knowledgeable, helpful and courteous. I can't say enough good things about him! He is a 10 in my book!W. Russ - Cincinnati, OH Review Date: 6/5/2017
Customer support is top notch!
Chris was patient and took the time to explain things to me. I felt like he had my interests at heart. I liked him.Actually, each person I have worked with has been top notch. Your customer support is great.5 stars.Dr.Don - El Prado, NM Review Date: 6/5/2017
Thank you Jose
Thank you Jose for showing me how to get into my control panel site and how to customize it. You were very helpful!Anthony - East Setauket, NY Review Date: 6/5/2017
customer service rocks
Very good customer service experience with Brooke. She helped my business online target surrounding cities. Happy she got me out of my area!Wesley - Waxahachie, TX Review Date: 6/5/2017
Mryna is great to work with
I signed up for internet listing help and Myrna did just that today. She verified my Bing and Apple page and was very friendly and efficient.Robert - Orient, NY Review Date: 6/5/2017
Everything on point
I got some good information today from Mateus, and for that I appreciate him. He was clear as to what needed to be done and didn't hesitate to give me insights. His knowledge was considerable and helpful. He gets the highest rating on his presentation.George - Littleton, CO Review Date: 6/5/2017
Thank you Dominique
Dominique did a very good job on my account.She was very professional and set my keywords up and got my listings to go live on the search.Carlos - Jersey City, NJ Review Date: 6/2/2017
Umar is good salesman !
Umar is great! I was ready to cancel and I ended up renewing the service. He wasn't pushy but was persistent. He is a good sales man and did a great job at giving me a fair price. He is great! Thank youKathy - Hudson, FL Review Date: 6/2/2017
Mateus saved a customer
I wanted to cancel until Mateus showed me the service I was getting. I learned that I have a lot more control of my account, which makes me happy. Mateus was very friendly, helpful and knowledgeable.Mark - Pilot Point, TX Review Date: 6/2/2017
Thank you so much JEANIE :)
All three of my business pages are verified and all set up thanks to Jeanie. She was very helpful!Susan - Minocqua, WI Review Date: 6/2/2017
Quick and easy set up
Traci set my account up real quick. She walked me through everything inside the control panel and showed me how to makes changes. She did a great job!Charles - Bensenville, IL Review Date: 6/2/2017
Shawn is an amazing customer service rep! Work with him!
Shawn is an absolute gentleman. He bent over backwards to help me as a customer of eGumball. He really cares and really took his time to answer every single one of my questions. Thank you Shawn for being so kind and caring.Troy - Mansfield, TX Review Date: 6/2/2017
Thank You Umar
I wanted access to my website and Umar showed me the way. He helped me log in and showed me how to make changes. Good and easy walk throughPat - Leesville, LA Review Date: 6/2/2017
Andrew is easy to work with
Andrew has taught me a lot of things. He is very helpful and informative. I feel knowledgeable about the service now thanks to Andrew. He is so easy to work with!Mike - Santa Rosa Beach, FL Review Date: 6/2/2017
Leslie is the best
Give Leslie a raise! She was very polite, professional and very good with setting up my keywords, website and account. Out of 10 she is a 15!Mike - Cromwell, CT Review Date: 6/1/2017
Efficient Job
So far so good! Myrna verified my business pages with Google, Bing and Apple and I couldn't ask for anything more. She was efficient and absolutely great. Thank you MyrnaRobert - Johnston, RI Review Date: 6/1/2017
Excellent
Thank you Jeanie for helping me with my online listings. There was so much that I did not understand and you did a great job explaining every step of the process. Excellent job!Dipak - Cockeysville, MD Review Date: 6/1/2017
Leslie got the job done
Leslie did her job and got done quickly. She was very efficient and sent calls from Bing and Apple right away and shortly followed up for the codes. Thanks for helping me verify my business pages.James - Abbeville, LA Review Date: 6/1/2017
Super duper helpful
Jeanie was super duper helpful! We are on the right path and getting things done. Jeanie gave me homework that will improve my business.She was really nice to work with!Ann - Kennesaw, GA Review Date: 6/1/2017
Thank you
Leslie straightened out my Google page that had incorrect information. She really helped me out a lot today. She was very efficient and professional. Phone call went really well!Annie - Memphis, TN Review Date: 6/1/2017
Activation was easy
Overall my activation phone call was fantastic. Anthony helped me with the initial consultation. He made sure to publish my correct business name, address and phone number. He was very personable and knew his stuff!Jason - Kingston, NH Review Date: 6/1/2017
Amazing team
I was completely confused and Leslie was amazing and clarified so much for me. She prepped me for the phone calls and emails I will be getting and completed the verification today. I really appreciate her taking her time on my account.Martha - Port Hope, ON Review Date: 6/1/2017
I got upgraded!
Umar got my website up and upgraded my package with Bing and Apple for another year! Happy that he locked me in with the same price. Feeling lucky!Brian - Crescent, OR Review Date: 6/1/2017
Fantastic Job
Brooke did a fantastic job ! She helped me understand the service and the control panel. All around she was very friendly and knowledgeable.Scott - Martinez, GA Review Date: 6/1/2017
eGumball gets the job done
I went over a bunch of information with Mateus today. The phone call was great and super helpful! I sent him pictures to add to my page and he uploaded them immediately. He was quick at getting the job done.Jaime - Bend, OR Review Date: 6/1/2017
Above and Beyond
Jose went way above and beyond his customer service. He was outstanding and answered every single one of my questions. He put a lot of effort setting up my account and did everything I asked him to do.Sonny - Fort Worth, TX Review Date: 6/1/2017
Activation process is easy
Thank you Aleyce for making the activation process so easy! You were very nice to speak with and overall professional.Keith - North Wilkesboro, NC Review Date: 6/1/2017
Thank you
Excellent excellent customer service from Leslie. She verified 3 business pages for me today and helped me add more keywords to my ad.Diana - Greenport, NY Review Date: 6/1/2017
Thank you Aleyce
Aleyce worked efficiently and effectively on my account. She was able to guide me through correcting all aspects of my listing. Thank you Aleyce for your hard work and also helping me firm up my keywords.Laura - Sante Fe, NM Review Date: 6/1/2017
Very professional
Very professional customer service team! Mateus was able to explain the service and show me how I could change my keywords. He sent me a hyperlink so that my customers could leave me Google reviews, which I thought was so great. Thank you thank you thank you.Tim - McComb, MS Review Date: 6/1/2017
Thanks for everything!
I would give Erika a five out of five!! She was so patient and I was grateful because I'm going to be sixty nine in February and I'm a little slow when it comes to technology these days. Thanks for everything!Linda - East Greenville, PA Review Date: 5/31/2017
Excellent
Excellent experience with eGumball. Leslie verified my company information with different codes on Google, Bing and Apple. She was excellent to work with.Guillermo - Miami, FL Review Date: 5/31/2017
My experience has been great with eGumball
Dominique was fantastic! Great energy and gave me lots of answers! I really appreciate her friendliness and patience.Paul - Richmond Hill, ON Review Date: 5/31/2017
Nice job Leslie
Leslie is so nice! She did a very good job setting my new account up online. Everything went smooth .Phyllis - New Windsor, NY Review Date: 5/31/2017
Anthony fixed my Google business page
Anthony fixed my Google business location issue. So happy that he was able to eliminate an old location I use to own. He did everything possible to make this resolution perfect. He was very helpful and efficient!Tony - Salem, NH Review Date: 5/31/2017
Mateus saved the day
I cant believe how easy it is to talk to Mateus. He caught a lot of mistakes out there online and put me right back on track. He is going to be clearing out old business information from the 80's. Thank you so much MateusSandra - Reisterstown, MD Review Date: 5/31/2017
Great follow up!
Good follow up from Leslie. I told her to call me back at an exact time and she did! She got our keywords, Microsoft and Apple account done. She was just greatBradley - Mountain Home, AR Review Date: 5/31/2017
Ranking on Google
eGumball got my business to move up a few spots! I have been monitoring my progress and it has been doing real good. Brooke did a perfect job showing me how to log on to my control panel and walked me through every single feature. Everything is going perfect with eGumball. I am happy thank you!Charles - Dubuque, IA Review Date: 5/31/2017
Good phone call
Pretty good phone call with Archie today. He was nice and polite and did a good job walking me through the dash panel.Deloren - Pierre, SD Review Date: 5/31/2017
Aleyce is an angel!!!
Aleyce is a saint! I am totally computer illiterate and she was so calm and walked me through every step. She cared to explain everything to me with great detail so I could understand. Aleyce is the bestLisa - Granbury, TX Review Date: 5/31/2017
Happy with the service
Chris is very very knowledgeable and really smart. He did a good job helping me with everything. He showed me the service and website and did everything perfectly. I liked that he was patient with me because I am kinda slow. Happy with the service from eGumballGeorge - Gainesville, FL Review Date: 5/31/2017
eGumball's team is very helpful
I called because I did not understand the service and Anissa was very patient with me. She most definitely went above and beyond to walk me through everything. My phone call went very well, she was really helpful and now I understand. Thank you AnissaRobert - The Woodlands, TX Review Date: 5/31/2017
Pleasant Experience
Very good customer service from Leslie. She was pleasant to work with and had accurate timing. Thanks Leslie for verifying my business pages.Bob - Faribault, MN Review Date: 5/30/2017
Fine job
Matues did a fine job today helping me with my account. He was very helpful, polite and thorough in his approach. Gave me all the information I needed to get my Google business listing to the top.Arthur - Ellisville, MO Review Date: 5/30/2017
Really good phone call
Activation team is very prompt and easy to work with. Leslie helped me set up my ten keywords and verified my business pages. Phone call went really well!Carrianne - Bloomfield, CT Review Date: 5/30/2017
Good to go
Jeanie knew what she was doing and got me set up with Google, Bing and Apple right away. Thank you JeanieJanie - Wheeler, TX Review Date: 5/30/2017
Great job
Great phone call today with Leslie. She helped me with a bunch of codes to my business. She was friendly and very clear with her communicationKatey - South Paris, ME Review Date: 5/30/2017
All set up
My phone call with Leslie was perfect. She set my account up and everything went smooth. She went above and beyond.Rafi - Markham, ON Review Date: 5/30/2017
Anthony is a 10
Anthony called to set up my account and If I could rate him on a scale between 1-10 he is a 10 in my book! He is a keeper! Thank you Anthony for all your helpIda - Pinellas, FL Review Date: 5/30/2017
I like what eGumball offers
Mateus is the best person I have worked with so far ! It was a pleasure to deal with him. He really really helped me and is probably the best guy over at eGumball to work with. Reward Mateus for his great customer service. Not only did he convince me to stay with eGumball, but he made me like eGumball after showing me everything I was getting. He did a real good job and so I resigned another agreement.Jarrett - Brooklyn, NY Review Date: 5/30/2017
Thank you Andrew
Andrew was able to help me navigate some new information to put on my website and helped me send some links over to get reviews to pop up the numbersTodd - Havre De Grace, MD Review Date: 5/30/2017
Online Marketing
Anthony is very helpful. I appreciate him helping me verify my pages and helping me with my SEO marketing.Susan - Merritt Island, FL Review Date: 5/26/2017
Thank you Leslie
My phone call with Leslie went well! She confirmed my information and verified my business pages. She was very thorough too! Thank youNicole - Baton Rouge, LA Review Date: 5/26/2017
Jeanie is so helpful
Jeanie was very polite, kind and a nice person right off the bat. She helped me with my listings and keywords and went above and beyond.Neil - Plymouth, MA Review Date: 5/26/2017
Online set up was easy
Very pleasant to work with Leslie! She had a great attitude when she was helping me and made sure I was verified with Apple, Google and Bing. The process was so fast and easyJustin - Metolius, OR Review Date: 5/26/2017
Excellent
Thank you Jeanie for explaining the process in detail. You did a very good job on my account. You are very good at what you do! Solid 10Roger - Stanton, CA Review Date: 5/26/2017
I have been upgraded
Thank you Erika for promoting a new phase in my business. You did excellent and were very informative. Thank you for the sweet upgradeClara - Hillsboro, OR Review Date: 5/26/2017
Big thank you to Anthony
Anthony helped me with my Google, Bing and Apple listing. He was very knowledgeable and friendly. I appreciate all the helpChris - Madison, MS Review Date: 5/26/2017
Very pleased
I was very pleased with Andrew's customer service. He gave me a lot of direction and I really do appreciate his help!Mike - Del Rio, TX Review Date: 5/26/2017
I recommend Leslie
I definitely felt like Leslie went above and beyond! She explained the service and answered every question I had. I would recommend working with her because she was excellent.Anne - Columbus, OH Review Date: 5/25/2017
Finally have access to my Gmail thanks to Leslie
Thank you so much Leslie for all your patience today. I really appreciate you helping me access my gmail that I hadn't had access to in over a year! Pretty good!David - Rochester, NY Review Date: 5/25/2017
Wonderful customer service experience
Today went wonderful with Jose. He helped me understand the control panel and how it worked. I can see how excited he was to go over everything. We had a problem with my site and he was able to take an extra ten minutes out of his way to get it all fixed. He resolved my GoDaddy issue. Thank you JoseJoe - Ravenna, OH Review Date: 5/25/2017
Marco is great to work with
It was very refreshing to have somebody so thorough and in sync at the same time. Marco did a great job!Craig - Middleton, WI Review Date: 5/25/2017
Thank you
I want to thank Anthony because he did a great job on the phone with me today activating my listing. I highly recommend eGumball to anybody and I will certainly pass the word around about eGumball. Thank you for your servicesChris - Middlesex, NJ Review Date: 5/25/2017
Thank you Leslie
Leslie was quite helpful! I had two business listings on Google and she helped me get rid of the one listing I did not need and re verified my healthy listing. Thank youScott - Erie, PA Review Date: 5/25/2017
Great work
Great work with Chris today. He actually walked me through my business Google page and showed me how to use it. He also answered every one of my questions.Andrea - Austin, TX Review Date: 5/25/2017
Thanks Umar
Umar and I worked together today and everything went great! I asked him questions about the searches done on Google with my keywords and he showed me how it all works.Kevin - Cathedral City, Ca Review Date: 5/25/2017
Open for business, thanks to Aleyce!
So happy that my Google listing got resolved. She got our address straightened out on multiple listings and re opened our business listing. Fine job!George - Alexandria, VA Review Date: 5/25/2017
Traci is really patient
I am really satisfied with Traci's customer service. She was really patient with me today and was able to help me upload information to my control panel.Virendra - Saint Paul, NE Review Date: 5/25/2017
Very pleased
I would like to give positive feedback for Leslie and eGumball! They have done a fine job on my account and I am very pleasedGreg - Lubbock, TX Review Date: 5/24/2017
Thank you Alex
Alex helped us set up the verification of our Google account. She was very polite and easy to work with. Glad she added pictures to our page and showed me how I could add more pictures if I wanted to in the future.Jessie - Grayslake, IL Review Date: 5/24/2017
Great job Andrew
Thank you Andrew for explaining the control panel and showing me how it all operates. I appreciate you being so kind and understanding!Krystal - Winnipeg, MB Review Date: 5/24/2017
Umar was great to work with!
Umar successfully helped me transition from my previous company to eGumball. He honored the same price and was overall really great to work with! He really provided me with everything I needed.James - Albemarle, NC Review Date: 5/24/2017
Great job
Everything was really good today on the phone with Chris. He was able to get my Google and Bing up and running. He was very attentive and knew exactly what he was talking about!Derek - Thunder Bay, ON Review Date: 5/24/2017
Myrna took care of my account
My dealings with Myrna was very positive and she certainly was very gracious, kind and helpful. She seemed very knowledgeable and took care of any questions that I had.Lee - Rogers, MN Review Date: 5/24/2017
Jeanie is the best
Thanks Jeanie for setting up our business on Google , Apple maps and Bing. You were so helpful and very nice! Great customer serviceKristin - Prairieville, LA Review Date: 5/24/2017
Dominique is great to work with
My phone call with Dominique went wonderful! She is very helpful, kind and did a wonderful job setting up my business online. I am glad I got verified with Apple Maps. Thank you DominiqueRobert - Plainfield, IL Review Date: 5/24/2017
I appreciate Erika's help today
Erika did an excellent job on my account. She gave me a few great suggestions that really helped business. She also had great follow upHumberto - Aurora, CO Review Date: 5/24/2017
Jose is very helpful
Jose walked me through the entire process , he was really great. It was my first time logging into my control panel and he guided me through it and explained everything. He assured me that if I ever needed any help with the control panel he would be available to me.Denise - Angelton, TX Review Date: 5/24/2017
eGumball values me
Everybody at eGumball has been wonderful, especially Leslie. She was able to get administrative rights to my Google business page. I loved that she was very patient with me. I appreciate her being so positive and cheery. I really know eGumball values me and my business because they call everyday and I just love that! You really care and really value me as a customer. Thank you so much eGumball! I am very happy to be working with such a great company.Terri - Draper, UT Review Date: 5/24/2017
Jonathan really helped our business!
I love the fact that Jonathan walked me through the entire service. He was really patient and just great overall. He really helped our business today!Gina - Panama City, FL Review Date: 5/23/2017
Excited to work with eGumball!
I just started to work with eGumball and I was talking Leslie today and so far I am happy with the service! I am looking forward to seeing the promises you made come true! 5/5Kaytie - calgary, AB Review Date: 5/23/2017
So far very smooth
My phone call with Anthony went great today. He got my listings verified on major search engines today and was pretty friendly!Brian - Augusta, GA Review Date: 5/23/2017
Thank you Myrna for all your help
Myrna is very pleasant to work with! She is so nice on the phone, has a good personality and great sense of humor. She helped me revise my keywords and verified my business pages for Apple and Bing.Pam - Port St Lucie, Fl Review Date: 5/23/2017
Glad I have options
Leslie explained everything to me in detail! She walked me through my website and went through every single section of it. I learned how to use the template and how to upload photos. Glad I have options!Mario - Austin, TX Review Date: 5/23/2017
Jason did an awesome job
Jason was able to help me get more areas covered so that my business pops up in the towns near by! He got my website working and answered a lot of questions for me. He gave me an excellent idea for my front page picture. Jason did an awesome jobSherry - Mineola, TX Review Date: 5/23/2017
I love working with Traci!
200% absolutely fabulous customer service from Traci today! She deserves a fat raise! Both Dominique and Traci did a stellar job! More than super helpful!Ruth - Grimsby, ON Review Date: 5/23/2017
Anthony made verification easy
Anthony worked really hard for me today! He helped me out a lot ! Thank you for verifying my business pages.Jim - Belton, MO Review Date: 5/23/2017
Thank you eGumball and Matues
I am going to continue services with eGumball because Mateus patiently showed me everything you all do for me! He is great and never high pressured me. I am not good with computers and he patiently walked me through the service 3 times until I understood it. I liked that he kept in touch with me everyday. Matues is a keeper! I cant say enough good things. Thank you eGumball and MatuesJames - Gainesville, GA Review Date: 5/23/2017
eGumball keeps you in the loop
Thank you Jeanie for adding pictures and information to my business pages. You were the best and did a great job informing me of everything that you were doing on my accountRay - Mission, BC Review Date: 5/23/2017
eGumballs customer service is great
I just want to say that everyone at eGumball seems very thorough and knowledgeable. Aleyce especially had great customer service. Thank you Aleyce for verifying my businessLaurie - Cedar Rapids, IA Review Date: 5/23/2017
Today was a good day
Chris is very good and super helpful. He did a very good job with my account today. Happy that the verification is complete.Dale - Nanaimo, BC Review Date: 5/23/2017
Today was a good day
Chris is very good and super helpful. He did a very good job with my account today. Happy that the verification is complete.Dale - Nanaimo, BC Review Date: 5/23/2017
Good Job
Thank you Leslie for working on my Google, Bing and Apple listing. I appreciate your persistence to get a hold of me. She did a very good job!Dana - Toledo, OH Review Date: 5/22/2017
Thank you
Thank you Jeanie for helping me with my website, keywords and setting up Google and Bing. You did a great job with everything! Thank you for teaching me the importance of having one listing.Wayne - Kincardine, ON Review Date: 5/22/2017
Everyone at eGumball is helpful
Erika was really helpful In fact everyone at eGumball has been really helpful! She did a good job explaining the service so now I understand how it all works!Chuck - Eugene, OR Review Date: 5/22/2017
Mateus is helpful
Mateus is like my son! He is very helpful! He has really helped me so much and has done a good job. I wish I had an employee like him working for me! Thank you MateusRichard - Miami Gardens, FL Review Date: 5/22/2017
Thank you Chris
Chris answered all my questions and walked me through the service. He was so informative and helpful todayNorma - Bronx, NY Review Date: 5/22/2017
Brooke in customer service is great!
Today I worked with Brooke who provided very good customer service! She handled my account with lots of courtesy and helped me change some keywords. I liked that she gave me advice on how to get Google reviews. I think its great that eGumball calls their clients to ask how the performance of the account is going.Samuel - El Paso, TX Review Date: 5/22/2017
Thank you Lynne
Great connection with Lynne in customer service! We seem to click well! She really did a good job going over the specifics on my account so I have a better understanding of the service.Joe - New York, NY Review Date: 5/22/2017
Anthony is fantastic
Anthony is fantastic! He is hyper detailed and pointed out things that needed to get corrected. Anthony made me aware of some inconsistencies on my website. I really appreciate him informing me. He is a very good asset to the company! Thank you so much AnthonyGeorge - Framingham, MA Review Date: 5/22/2017
Anthony is very helpful!
Everything is going pretty good. Looks like we are up and running thanks to Anthony. He verified both of my business locations today. He was very helpful.Dale - Central Saanichton, BC Review Date: 5/22/2017
Chris is really helpful!
Everything is going pretty good. Looks like we are up and running thanks to Chris. He verified both of my business locations today. He was very helpful.Dale - Central Saanichton, BC Review Date: 5/22/2017
Thanks for all your help Erika
Really good phone call with Erika yesterday. She helped me update my website and gave me access to my Google business account. Thank you!Josh - Irving, TX Review Date: 5/19/2017
Everything is perfect
Everything is perfect and I understand everything. Aleyce explained everything very well to me! She answered all my questions and definitely is knowledgeable 5/5.Enver - Vancouver, BC Review Date: 5/19/2017
Chris fixed my Google listing
Chris's customer service was very good today. He found a duplicate listing on Google and he did what he needed to do to remove it. I liked that he was very professional and persistent.Dr. Rich - Charlotte, NC Review Date: 5/19/2017
Thank you Dominique
Everything went great today. Dominique was very helpful! She helped me add keywords and explained all the next steps. She was super informative and is a great communicator . Thank you for helping meMichael - Geismar, LA Review Date: 5/19/2017
My Google listing is fixed
Leslie was very quick to fix my pin marker on Google Maps. I am so happy she fixed it as it's something that Google has always had wrong. Thank you !Dr. John - Bellevue, NE Review Date: 5/19/2017
Thanks Jose
Jose did an excellent good job . We went through the program and how to make changes. He was very polite and professional !Cindy - Butte, MT Review Date: 5/19/2017
Anthony got the job done
Anthony did a good job on my account today. We verified the ten different items to list for the search optimization. He was very friendly and knowledgeable. He didn't waste any time!Mike - Conyers, GA Review Date: 5/19/2017
Chris is terrific
Terrific customer service from Chris today in Activation's. He walked me through the software and documentation of my business pages online. He was very patient was able to move at my speed and resolve my issuesAl - Monticello, MN Review Date: 5/19/2017
Aleyce was so easy to work with
Wow Aleyce was very helpful today. She answered all my questions and I loved that she was friendly, very knowledgeable but also had relaxed approach.Cindy - La Crosse, WI Review Date: 5/19/2017
Thank you Jonathan
#1 Jonathan is easy to talk to and that helps a lot . I like that he never tries to sell me something, he simply helps me. Thank you Jonathan for showing me how to utilize the service and lowering my monthly price.Darrel - Salisbury, MA Review Date: 5/19/2017
Jose is so helpful
Thank you Jose for showing me how to log into my control panel and teaching me how to manage my business information. You made it really easy for me to manage it myself. Thank youGladys - San Antonio, TX Review Date: 5/19/2017
Customer service rocks
I learned how to check the status of my account and I learned how my business gets ranked thanks to Erika in customer service. She was wonderful!Angel - Houston, TX Review Date: 5/19/2017
Verified on major search engines! Thank you Aleyce
Aleyce got me verified today on pretty major search engines. She was polite and made the verification so easy!Pansy - Tampa, Fl Review Date: 5/19/2017
Thank you Jeanie
Jeanie is such a nice person. She created listings for my business and verified them on Google , Apple and Bing.- Pinedale, WY Review Date: 5/19/2017
Very impressed with Leslie
Leslie did a beautiful job on my account today. She is very proactive! She contacted me and clarified so much about the job. It was excellent! I want to thank Leslie at eGumball and we are very excited about what eGumball will do to grow our business. Thank you so much!Rick - Fairfax, VA Review Date: 5/19/2017
Thank you so much Erika
Erika took care of my account today. She helped me with everything that I needed and was a delight to work with. I have no complaints or concerns. Good job so far!Armando - Elmhurst, NY Review Date: 5/18/2017
Thanks for the Google help
Leslie was very helpful and so nice. She helped me get my Google business verified so that my address is fixed and gave me a user friendly new redesigned website to represent my business.Cheriesse - Medford, OR Review Date: 5/18/2017
Great service
Jeanie got me verified with Microsoft and Apple Maps today. She also helped me update my keywords and got my website going. She was easy to work with and so nice! Great customer serviceJoshua - Ocean City, MD Review Date: 5/18/2017
Happy we got access to my Google page
Anthony is very nice, very pleasant and patient! We got into my Google account which wasn't easy. I am happy we got it all taken care of todayLisa - Lake Mary, FL Review Date: 5/18/2017
I am on board!
I was very satisfied with the service I received from eGumball today. Umar especially resolved my concerns and presented alternatives that worked for me. He convinced me to stay on board! Thank you UmarJames - Kansas City, MO Review Date: 5/18/2017
Thank you Umar!
Excellent customer service from Umar. He answered every question I had and he helped me change keywords. He got my website up and got it all done.Timothy - Metairie, LA Review Date: 5/18/2017
Activation process was easy
Jeanie got me verified with Microsoft and Apple Maps today. She also helped me update my keywords and got my website going. She was easy to work with and so nice! Great customer serviceJoshua - Ocean City, MD Review Date: 5/18/2017
THANK YOU LESLIE :)
Leslie is very polite and so nice! Thank you for helping me Leslie today, you were great to work with.Amir - Hollywood, FL Review Date: 5/18/2017
Leslie is so helpful!
Leslie was very helpful and got me set up. She was very pleasant and did a good job helping me set up my keywords.Edward - Pottsville, PA Review Date: 5/18/2017
My Google listing is all fixed!
Erika fixed my business location on the Google maps. She was very nice and so efficient. I am happy she got that resolved.Shelby - Thorsby, AL Review Date: 5/18/2017
Reviews are powerful!
I don't understand the electronic stuff; I am computer unsavvy. Umar helped me understand the service and gave me links so that my customers can rate my business . Now that is going to be very powerful!Gary - Middle Island, NY Review Date: 5/18/2017
Quick activation process
Thank you Leslie for verifying our business information and helping us with our Google my business account. You got the job done quickly and efficiently.Ashleigh - Kansas City, MO Review Date: 5/17/2017
Excellent customer service
Leslie is very good to work with. Excellent experience so far. She clarified so much for me and made sure we got our business information straightened out. She walked me through the steps and let me know what to expect. Excellent serviceMichael - Detroit, MI Review Date: 5/17/2017
Working with Aleyce was awesome
Aleyce is awesome and got my Google listing all straightened out. She is super friendly, nice and easy to talk to. She was really patient with me since I told her I was no IT guy. Thank you Aleyce for making this easyScott - Lethbridge, AB Review Date: 5/17/2017
Thank you for all your help Anthony
Thank you Anthony for setting up my listing on Google and helping me with my business Bing listing. You were very helpful trying over and over again to get my Bing listing right . Great jobAntoine - East Orange, NJ Review Date: 5/17/2017
Alex made it all so easy
Alex was nice and great to work with. She worked on my Google, Apple and Bing listing today and updated my business information and added pictures.She was patient with me too!Donna - Brooklyn, NY Review Date: 5/17/2017
Jose was so patient with me
Jose was great and helped Kali and I so much. He walked us through setting up my website and he was so informative. I really appreciate how kind and patient he was throughout the process.Paula - Sand Springs, OK Review Date: 5/16/2017
Andrew always takes care of my accounts
We are on the right track! Andrew is always helpful and doesn't mind being really patient with me. He puts up with me and I really appreciate him taking care of my account always.Ed - Spring, TX Review Date: 5/16/2017
I am impressed
Chris worked through the things that needed to be changed on Google. He is a very nice guy and patient. You are so different from the other companies that I have worked with in the past. You all seem to be on top of things, I am very impressed!Al - Riverdale, MD Review Date: 5/16/2017
Anthony got the job done
Thank you very much eGumball. Anthony got me set up with Bing and Apple maps today. He was straight forward and made it happen. Now that's good customer service!Cindy - Norwalk, CT Review Date: 5/16/2017
Alex resolved all my problems
Alex did good on my account today. She was very patient and tried her best to fix my problems. I really liked that she was patient with my issues and got them resolved.Matt - Tucson, AZ Review Date: 5/16/2017
Jason went the extra mile
Very good customer service today. Working with Jason was great. He stepped up and took the initiative to do things for me. I could have done things myself but he went the extra step to get it done for me since I expressed I wasn't tech savvy. 5 starsAlejandra - Sioux City, IA Review Date: 5/16/2017
Thank you Chris
Chris was absolutely awesome! He did an excellent job helping me with my Google accounts. He merged two Google pages together and merged the 5 star ratings into one page. Very satisfied with the service!Jason - Kissimmee, FL Review Date: 5/16/2017
Mateus resolved my concerns
Thank you Mateus for explaining the service to me really slowly. I really appreciate your extreme efforts to keep me from being upset. You resolved my concerns! Thank you MateusJennifer - Galveston, TX Review Date: 5/16/2017
Business listings were easy to set up
It was really good today working with Chris in Activation's. He set up my business listing on Bing and Google maps and went through the proper channels to get what I needed.Jeremy - Lovejoy, Ga Review Date: 5/15/2017
Big thank you
Knowledgeable, helpful and professional! Erika explained the process and rectified my business information with Google.Joseph - Arlington, VA Review Date: 5/12/2017
Learned how the service works
Matues explained everything about the service to me. I am not tech savvy and he was so thorough and patient. I really appreciate his customer service and how he showed me how the service actually works.Ronnie - Temple, TX Review Date: 5/12/2017
Thank you for bringing me up to speed
Thank you Chris, I really appreciate all your help today. You did a good job educating me on the service and following up. eGumball's team is really up to date with the latest technology and I like that you guys bring me up to speed when it comes to the latest marketing. ThanksGino - Concord, ON Review Date: 5/12/2017
THANK YOU CHRIS
Very good customer service experience with Chris today. He helped me upload pictures to my Google page and showed me how to manage and use my business page. Easy walk throughBrad - Reeds Springs, MO Review Date: 5/12/2017
Thank you Anthony
Anthony was very personable, informative and very helpful. 5 stars !Kristi - Tomahawk, WI Review Date: 5/12/2017
Thank you
Thank you Jason for helping me make changes to my keywords, address and phone number. Fine job, thank youGuy - Bartlesville, OK Review Date: 5/11/2017
Great customer service
I really appreciate Saren, she was awesome to work with! She has delivered the best customer service and was truly helpful with my website.Bruce - Canton, Ga Review Date: 5/11/2017
Came back to eGumball
Chris took care of everything I needed today. I am happy I reestablished my site with you guys again.John - Clark, NJ Review Date: 5/11/2017
Customer service is great
I received very good customer service today from Jose. He guided me through my website and explained everything in detail. I couldn't have done better myself.Jeff - Bullhead City, AZ Review Date: 5/10/2017
Jose has a lot of patience
Jose took his time, that's above and beyond in my book! He is polite, knowledgeable and very helpfulPaul - Cypress, Tx Review Date: 5/10/2017
Happy with eGumball services
We got two locations and Jonathan hooked it up with a lower price on my second location. Overall my experience with eGumball has been really good. Thank you Jonathan for helping my business.Matt - Murfreesboro, TN Review Date: 5/10/2017
New to all this
It was my first time logging into my control panel today and Jose did a wonderful job guiding me through the pages. I learned about the different features, it was very helpful.Yahaira - McAllen, TX Review Date: 5/10/2017
Thank you Andrew
I have been very satisfied with eGumball; overall everyone I have talked to on the phone have been most knowledgeable and helpful. I had several questions as I was still in the process of setting up our web page. Andrew showed me how to better control the pictures. He moved some things that I had written so that they would make more sense. He is also going to add some pictures to the Google site to make it more attractive. I learned a lot I feel more confident in navigating my way around the web site controls. I found Andrew to be very courteous, personable and very easy to talk to. He was extremely patient with me and I never felt rushed. He made sure that he understood all my questions and addressed each one to my complete satisfaction. I would definitely give him a *****5 out of 5.*****Cathy - Granbury, TX Review Date: 5/10/2017
Great job
Matues was very efficient and patient. He went over Google maps and showed me everything he is doing for me. Thank you for all your help.Vicky - Needham Heights, MA Review Date: 5/10/2017
Thanks for showing me the way
Jose showed me how to use my website. I was a little intimidated at first but Jose got me through it! He was very good and friendlyJoe - Bullhead City, AZ Review Date: 5/10/2017
Happy to have access to my Google Insights
Chris is awesome. He got me verified for Apple, Bing and Google Maps.I like that he took his time to go through the Google insights and showed me how I can use them. Thanks ChrisPatricia - Huntington, NY Review Date: 5/10/2017
Amazing team
Everyone that I have worked with has been amazing. Chris especially was very helpful and pleasant to work with. I am really excited about the service, and having the opportunity to work with a great company.Cheryl - Dahlonega, GA Review Date: 5/9/2017
Lynne took care of me!
I was really impressed with how Lynne treated me. She is part of the reason why I am continuing with eGumball. Lynne was very understanding of my concerns and took care of me. She explained what eGumball is really doing for our business and was willing to work with me. Thank you for being gracious Lynne!Margaret - Lafayette, IN Review Date: 5/9/2017
Patient and Understanding
Thank you Mateus for helping me today with my account. You went through all the information and you helped me get through this. Thank you for also explaining everything with patience so that I could understand.Andrew - Heathsville, VA Review Date: 5/9/2017
Easy website set up
Everyone at egumball is so nice! Traci did a good job setting up my website and was very patient with me. Thank you for being so helpfulPeggy - Elk City, OK Review Date: 5/9/2017
Super easy, Dominique did everything for me!
Dominique hooked me up with Google , Bing and Apple. She was very pleasant to talk to and was overall great at setting everything up for me.Sherry - St Thomas, ON Review Date: 5/9/2017
Excellent experience
It was a great, great , great experience today with customer service! They were excellent and they took a lot off my plate today. It was a pleasure to deal with eGumball's team. They all have great phone rapport, follow up and knowledge. Thank you eGumball for the excellent experience!Bob - Bonita Springs, FL Review Date: 5/9/2017
Always learn something new
I learned how to use the service thanks to Traci. She was very good and she did a great job showing me how to log in and change information . 5/5Joseph - Charlotte, NC Review Date: 5/9/2017
Mateus resolved my issues :)
Wow Mateus was excellent. He took me to my website, made changes while I was on the phone with him and most importantly he showed me the changes that were being made right then. He was really good. He really resolved everything for me today.Ricardo - San Antonio, TX Review Date: 5/9/2017
Happy to be back with eGumball
Give Erika a raise! She did a very good job and got me signed up again. Great personality and overall made me feel comfortable doing business with you guys again.Thanks ErikaRichard - Minneapolis, MN Review Date: 5/9/2017
Profile activation was so easy
Anthony educated me a great deal! What he did to my profile was outstanding. He was awesome to work with and I am glad that I got to learn so much during the process.Greg - Georgetown, ON Review Date: 5/9/2017
Thank you Jeanie
Jeanie was so much help today! She showed me how to get to my website, how to download Google chrome ,how to look at my business stats and reestablish my email address. She got everything rolling!Mike - Centerville, MA Review Date: 5/9/2017
Happy to continue with eGumball services
Lynne is great and very helpful. She set up a temporary website for me until I get my new one. The application to continue with eGumball services was so easy. Thank you LynneAnne - Plantation, FL Review Date: 5/8/2017
Everyone is so helpful
I am computer illiterate and Chris was so helpful. He really took his time to show me step by step on everything eGumball has done for me. I am very happy I finally got to do this. Chris and everyone that I have worked with has been very helpful.Carmen - Ogdensburg, NJ Review Date: 5/8/2017
Thank you Shawn
Shawn was able to address my concerns and had great follow up. He was very courteous and good to work with.Richard - Orange, Ca Review Date: 5/8/2017
So nice to have a team that cares
Thank you Jose for helping me understand the service and my control panel. You were so patient and I really appreciate you listening to me today. Great job!Judith - Cambridge, ON Review Date: 5/8/2017
Anthony was very helpful
Anthony was able to help me understand which keywords were best for my account. He was very knowledgeable, efficient and really understands what my company needs to help bring my account results.Paul - Newton, MA Review Date: 5/5/2017
Thank you so much Chris
Chris helped me understand how my old address online is effecting my business. He also explained what eGumball is going to do to help me clear that information. He was very patient, helpful and considerate of my time. Thank you ChrisDebra - Portland, OR Review Date: 5/5/2017
Excellent experience
My experience has been excellent with eGumball. Your company is amazing! Where were you the last 25 years? Traci did an amazing job guiding me through everything on my account. 8 out of 5!Eileen - Worcester, MA Review Date: 5/4/2017
Mateus made things great
Mateus resolved my concerns and went above and beyond by explaining the procedure and how everything works. Thank you so muchHeather - Naples, Fl Review Date: 5/4/2017
101% effort
My phone call with Jose went very well today. We went through the entire site from the log in, to the page design, account information, mapping and keywords. He put 101% effort!Aaron - Maple Ridge, OH Review Date: 5/1/2017
Very helpful
Andrew is very patient, personable and really helped me out. He helped me paste the tracking script to my website so I could monitor traffic and we worked on my control panel together. He did a very good job and was very helpful. 5 stars!Ben - New York, NY Review Date: 4/28/2017
Thank you Anthony!
It was a terrific time working with Anthony today. He set my account up and helped me with every step. All I know is he did a great job and did everything he could on my account.Kevin - Cos Cob, CT Review Date: 4/28/2017
Erika resolved my issues
My phone call with Erika was good today. I had some questions about my account and she was able to answer them all. Also , we both tested some issues on my account and she was great and got them all resolved.Steven - Oshawa, ON Review Date: 4/28/2017
Jose is so nice !
I had so many questions today while I was going over the control panel with Jose. I must say I was truly impressed that he did not get annoyed! He was absolutely very nice and so patient.Robin - Tamarac, FL Review Date: 4/28/2017
Thank you for explaining it all Traci
Thank you Traci for explaining every little aspect of the control panel and for not letting me figure it out all by myself. You did a great job with the basic set up. Thank youStephanie - Des Moines, IA Review Date: 4/27/2017
Bing listing corrected, Thank you Jeanie
Jeanie got things started and certainly went above and beyond. She got my Bing listing corrected and worked on my Google account so I could have my listings verified. I appreciate her giving me a link to my Google page so that my customers can leave me reviews. 5/5Michael - San Antonio, TX Review Date: 4/27/2017
Anthony went above and beyond
Anthony is very helpful and got my website set up today. My listings are verified and the whole experience in general was very helpful. Glad he did everything he could on my account today.Jackie - Biloxi, MI Review Date: 4/27/2017
Mateus is so helpful
Glad I understand the service better after working with Mateus. He walked me through the website , my local listings and the service. He really helped a lot and even offered to put my account on Twitter and Instagram.Gina - Jacksonville, AR Review Date: 4/27/2017
Thanks for all your help Christa
Christa has been the most helpful person I have worked with at eGumball. She was able to explain the service in a way I could understand. She really spent a lot of time explaining how Google works. Thank you Christa for being very helpful, patient and kind!Muranne - Austin, TX Review Date: 4/27/2017
Thank you eGumball for helping my business
Jose and I set up all the steps in my control panel. He has been a real help and so patient. Thank you Jose for helping me out today!Gary - Fairview, OK Review Date: 4/27/2017
Thank you so much Dominique
Dominique was really polite and courteous. She answered all my questions and went over our account. I liked that she hooked us up with Apple, Bing and she took control of our Google listing. Thank you for being fantastic!Dana - Oberlin, LA Review Date: 4/26/2017
Great set up
Thank you Jason for updating my account. Thank you for making sure my social media stuff was accurate and that the numbers were great. Jason definitely did a good job setting my account up. Thank you!Justin - Cumming, GA Review Date: 4/26/2017
Awesome Anthony
Anthony was awesome, very patient, helpful! He def gets a 5 star. I loved that he called back exactly on time too!Lori - Grand Blanc, Mi Review Date: 4/26/2017
Thanks eGumball
Jose was really helpful, excellent and went through all the information I needed to know. We got through so much today and he did a great job double checking to make sure all the information was accurate. Thanks eGumballRajmit - Norwood, MO Review Date: 4/26/2017
Thank you Anthony
Anthony was a wonderful help. He was very informative and answered all my current questions. I'm new to this but I feel confident he will help with any further questions I may have. I would rate him with 5 stars. Thank you!Mary - Belleville, IL Review Date: 4/24/2017
Thank you so much for everything Traci
Tracy did great!!! She's a 5!! She went over the control panel and everything. She is very helpful!Jennifer - Franklin, TN Review Date: 4/21/2017
Thank you so much for everything Traci
Tracy did great!!! She's a 5!! She went over the control panel and everything. She is very helpful!Jennifer - Franklin, TN Review Date: 4/21/2017
Now I know how everything works
I understand the process better after talking to Mateus. I was actually able to see myself on websites. I liked working with Mateus because he was very interested in what I had to say and went out of his way to show me how everything worked.Rich - Lake Hopatcong, NJ Review Date: 4/21/2017
Looking Good
Great customer service experience with Jose. He did an A+ job! He is great and wonderful to work with and he showed us how to us our control panel. Thank youAllen - Burns Harbor, IN Review Date: 4/21/2017
Traci is right there to help
I like the fact that if there is anything on my website I need help with, Traci is right there to help. Traci's customer service was great and she explained everything to me. I like that the website is user friendly too!Debra - Spring Lake, MI Review Date: 4/21/2017
Exceptional service
Traci definitely went above and beyond today. She went through every single tab with me on the control panel. She took her time and was so thorough. Not everyone would do that so 5/5 for Traci!Kayleen - Mandon, ND Review Date: 4/21/2017
Jason is the best
Jason resolved my concerns. He was very thorough and spent a lot of time with me reviewing every single detail to make sure everything was correct. Thank youAndy - Elmira, ON Review Date: 4/21/2017
Thank you for showing me everything Mateus
Mateus took the time to explain the service in detail to me. He went above and beyond and showed me how everything worked. He was great, thank you Mateus.Mary - Arden, NC Review Date: 4/20/2017
EGumball is good to me!
I am very happy with eGumball's service. eGumball is a great company and has helped my small business get exposure on Google, Bing and other search engines. Sam in particular was so professional and great. He did a wonderful job on my account.You guys have been very good to me! 5+Jenthro - Alexandria, VA Review Date: 4/20/2017
Best customer service
Excellent, excellent and excellent! Thanks for the great follow up Aleyce and for resolving my concerns. You were patient and very understanding. 5/5Wayne - Emerson, NJ Review Date: 4/20/2017
A big thank you to eGumball and Jason
eGumball is willing and always has been there to answer our questions. Jason helped us with ensuring that our listing is under the correct identification.Jason was very helpful and polite - eager to please and very informational, patient and understanding. 10 out of 5 stars!Jennifer - Coudersport, PA Review Date: 4/20/2017
Top notch !
I am so happy that I worked with Aleyce today. She went above and beyond her duties to help me upload pictures and reactivate my password. She took her time and was overall wonderful to work with. She gave me everything I needed. Thank you so muchBenjamin - Hiram, GA Review Date: 4/19/2017
Pleased with the customer service
Thank you Traci for walking me through my entire control panel and showing me how to use the media setting. You were patient, professional and so courteous!John - Little Silver, NJ Review Date: 4/19/2017
Jason is great!
Well, you have an energized employee with Jason. I learned more about egumball's services in 15 minutes with Jason than anytime during prior conversations with your customer service.He was enthusiastic, apologetic for matters he was not responsible for, and positive. I rate his customer service at 5. I suggest you determine how to keep him energized and clone him.Dave - Montague, MI Review Date: 4/19/2017
Ashley saved the day
I can’t say enough good things about Ashley! She saved a client! She immediately asked “Bill, how can we help you?” . She has been nothing but amazing! Thank you Ashley for everything you did todayBill - Aspen, CO Review Date: 4/18/2017
Easy control panel
It was so easy to navigate the control panel thanks to Traci. She did a wonderful job guiding me through every feature. Thanks TraciHarry - Stowe, VT Review Date: 4/18/2017
Great work Mateus
Mateus was great, patient and outgoing. He helped upload a video and pictures for me. He answered a lot of my questions and showed me how customers find my listing. Definitely rate him a 5!Mohsen - Glen Burnie, MD Review Date: 4/17/2017
Great job Traci
Thank you Traci for explaining all the categories and showing me what has been programmed so far. You were knowledgeable and informative!Diana - Beech Glen, WV Review Date: 4/17/2017
Thank you Jose for everything today
Everything went great today! Jose is very patient, nice and made the process quick and easy. He explained all the features in the control panel and even typed a service description for my business.Cristina - Alexandria, Va Review Date: 4/14/2017
Jose is really patient
So nice to work with Jose today. He was so patient with me and I liked that he allowed me time to fill out my control panel without making me feel rushed. Super informative!Ray - Newton, AL Review Date: 4/14/2017
Jason resolved the issue
Very good customer service from Jason. He got our stuff back in order! I liked that he got the issue resolved and was patient, personable and knowledgeable. 5/5Carmen - Jefferson, Tx Review Date: 4/13/2017
Very impressed
I am very impressed with Traci. She is wonderful and a very nice lady. She introduced me to my account and showed me how to add interesting information that I feel would be good for my company. Thank you TraciRobert - Hyattsville, MD Review Date: 4/13/2017
Good job
Thank you Christa for showing me what eGumball does for me on the back end. I really appreciate you explaining and describing the services and following up.Jeremy - Venice, FL Review Date: 4/13/2017
Making progress
So far so good. Jose helped me do some things on the control panel and was very knowledgeable. He also sent me a tracking script to track progress on my site.John - West Palm Beach, FL Review Date: 4/13/2017
Customer service is great!
Great customer service experience with Jose. He is very nice and helpful. He walked me through the whole control panel step by step. The control panel seems user friendly & I like that Jose gave me his direct extension.Susan - Duncannon, PA Review Date: 4/12/2017
On a roll!
Jason is amazing, outstanding! He did everything I asked him and more! He helped me input information into our control panel. He did everything it takes to feed the bear. Thank you Jason is a 10!Mark - Milford, OH Review Date: 4/12/2017
Very good customer service
Jose is very good, patient and helpful! I really liked that he explained the control panel very clearly and thorough. I know what to do now, thank you.Kandi - Williamsburg, IA Review Date: 4/12/2017
Really looking forward to this
Thank you Jeanie! I would give Jeanie 5 stars. She was really friendly with a lot of knowledge. I am looking forward for this campaign. Hopefully this campaign will boost my sales! Thank youNavjot - Edmonton, AB Review Date: 4/11/2017
Aleyce made it work
Aleyce is a wonderful girl. eGumball hit home with her! She helped me set up everything with Google. She really went above and beyond by organizing all my Google pages together to make it work.James - Daytona, FL Review Date: 4/11/2017
Happy with the results
Mateus saved an account! I was ready to cancel until he showed me results and progress! I am much happier after speaking with him now that I see my website online and everything eGumball is doing for me. Thank you Mateus and eGumballGeorge - Vaughan, ON Review Date: 4/11/2017
Good to go
Thank you Jeanie for cleaning up my different business pages online and getting our Google listing set up and verified.Linda - Louisville, KY Review Date: 4/11/2017
Thank you
Wonderful phone call with Traci today. She answered all my questions and reviewed my control panel in detail with me. Above and beyond customer service.Angela - Cypress, TX Review Date: 4/11/2017
Jonathan is the best
We rate it a 5. Jonathan is very good and took the time to explain to us what Egumball could do for us as we were going to cancel. Jonathan spent time explaining and showing us how to get this biggest bang for our buck, he was great!!! Very patient and knowledgeable. We learned a lot!!!Cathy & Rebecca - Anoka, MN Review Date: 4/11/2017
Thank you Aleyce for everything!
Aleyce is the best thing you have! I can’t say enough good things about her professionalism and knowledge. She was able to do so much for us. She explained what our Google dashboard was all about and how to access it. I loved that she was able to get our website back up on the Google page . She really explained everything she was doing and what had happened on Google’s end . She is just awesome & deserves a praise! Aleyce is the best representative I have worked with! Thank you Aleyce for being so courteous!Claire - Freehold, NJ Review Date: 4/10/2017
Thankful for Traci
I appreciate Traci so much for all her help. She is so personable , friendly and professional. She really explained in detail all the features to my profile. Thank you TraciMirta - Miami, Fl Review Date: 4/10/2017
My control panel is easy to use
Traci showed me all the different parts of my client control panel today. She navigated me through my panel and made me familiar with all the options offered . I learned how to change information if needed. I thought overall Traci was very nice and helpful.Trey - Dublin, Ga Review Date: 4/7/2017
Jeanie did a fantastic job
Jeanie was most helpful. She helped me get into the back end of my listing and showed me how to make changes and add pictures. She took the time and I never felt rushed. I liked that she was very patient and allowed me to ask questions. She did a fantastic job!Dawn - Anchorage, AK Review Date: 4/7/2017
Jeanie Thank you
Thank you Jeanie for helping me set up my keywords and getting all my information verified. She did a good job getting me access to my business page and helping me add all the little things. Jeanie is great and thorough!Sandra - Guelph, ON Review Date: 4/7/2017
I love my website
Traci is pretty good! She created an awesome website for my business. She did it just the way I wanted and sized pictures for me. She made me feel good about my website. Thank you Traci for all your helpLeo - Mt. Pleasant, SC Review Date: 4/7/2017
Excellent Customer Service
Its been nothing but excellent customer service from eGumball. Traci especially knew what she was doing and went above and beyond her duties. Thank you so much eGumball team!Mohit - Levittown, NY Review Date: 4/7/2017
Good program
Jose is a complete sweetheart! He is almost too nice and very helpful! You got such a good program and I am happy I am working with you all.Laurence - Portland, ME Review Date: 4/7/2017
Above and beyond
The phone call with Traci today went real well. I learned a lot of information about the functions and logistics of my control panel. Her suggestions and explanations were above and beyond!Dorena - RIchmond, Va Review Date: 4/7/2017
Communication is great
It was excellent working with Traci today. She called after sending me the client log in email and walked me through the entire control panel. We looked at everything and reviewed every featured tab. Communication is great!Daniel - Ocala, Fl Review Date: 4/7/2017
5 Stars
Jason was really great! He was very knowledgeable and was interested in helping us with our business needs. Thank you for being so thorough!Teresa - Portland, OR Review Date: 4/5/2017
Jose is great to work with
I am not savvy with the computers but Jose did a good job filling me in! He was very patient and offered great ideas. I really did appreciate all the time he took to show me what is going on.Betty - Windsor, ON Review Date: 4/5/2017
Thank you Sam
Sam is great. He went through everything with me! I renewed my agreement and it wasn't a hard sale. He just showed me what I am getting and I renewed! I got a perfect deal, he was really good.Teri - Sutton West, ON Review Date: 4/5/2017
Wow Jeanie is the best!
All of the eG folks I have dealt with so far have been great, especially Jeanie. I also appreciate efforts made by all to maintain contact regarding callbacks, etc. Jeanie worked to resolve issues re consistency of the basic name, address, etc. of the business and keywords to facilitate SEO and to register them with the most popular search engines. I learned that I was very out of date regarding the importance of search via maps. And when it came to Google I learned a lot about their security regimen. 5-6 years ago I had logged in and set up passwords for gmail, google places, google+, google earth, etc on a PC in my office and a landline telephone. When we tried to establish access from my Macbook and cellphone it turned out google was reluctant to take my old passwords. Jeanie was a true genie walking me through the process (I am very unfamiliar with various apps on my old Samsung Galaxy). What was amazing was how patient and pleasant while I/we struggled to get google to give us secure access. She is a gem. Jean has an outstanding attitude and knowledge to walk me through the challenging (for me) google access problem. She gets a 10!Richard - Wellfleet, MA Review Date: 4/5/2017
Thanks Jeanie for all the help today
It was excellent working with Jeanie today. I learned a lot of different things and Jeanie helped me understand clearly.Daniel - Calgary, AB Review Date: 4/4/2017
So far so good!
Thanks Jose for reviewing and explaining the website to me. So far so good! Everyone is friendly and professional.Theresa - Bronx, NY Review Date: 4/4/2017
My account is fixed! Thank you Ashley
Ashley is really good, informative and has helped me with everything! I am happy she got my account fixed.Katie - Hickory, NC Review Date: 4/3/2017
Big thanks to D
Thank you D for helping me today.Thank you for going above and beyond and helping me with my contract and pricing. I am really happy with eGumball services.Nicki - Marysville, MI Review Date: 4/3/2017
Very pleased
So far I am really pleased with eGumball. Traci especially was very good! She showed me how to log on to my profile and change information. I liked that she made changes for me. Very pleased!Carleena - Cross City, FL Review Date: 4/3/2017
Thanks eGumball
I called in to discuss my issues and Mateus was calm, cool and collective. I was grateful that he was willing to hang in the for me. The phone call went really well and he did a wonderful job resolving my issues.Charles - Eastham, MA Review Date: 3/30/2017
Great customer service
eGumball has great customer service! Jose ran me through the entire dashboard and showed me how to add and delete pictures. I liked that he helped me brainstorm the media side of my website. Thank you!Jay - Bronx, NY Review Date: 3/30/2017
Shawn went above and beyond!
Shawn was absolutely excellent. He provided beyond normal customer service. He was amazing and helped me reclaim my Google business page and correct the issue. It required extra problem solving and he was beyond patient. Shawn is simply amazing!Kat - Boulder, CO Review Date: 3/29/2017
So much help
Thank you Jose for helping me locate my business Facebook page and link! Great job answering all my questions and walking me through our website.Brian - Windsor, WI Review Date: 3/29/2017
Better than expected
Traci did a great job setting my account up. She showed me how to upload pictures and explained everything in detail. Good presentation! eGumball is better than I had expected.Tej - Lakeland, FL Review Date: 3/29/2017
Easy to understand
I had a great experience working with Andrew. He took plenty of time to walk me through ever detail of the process. He was really patient about everything. So easy to understand too!Marcos - Miami, FL Review Date: 3/29/2017
Great job
Jose did a pretty good job explaining all my website details. He made sure I understood all the functions. Great job and thanks for all your help!Travis - Newport News, VA Review Date: 3/29/2017
Traci went the extra mile
Traci was great and really helpful. She helped me fill in the extra keywords in my profile and went through the whole program with me. She answered all my questions and even gave me more than what I asked for. Thank you TraciMike - Williamstown, NJ Review Date: 3/28/2017
Thank you eGumball for all your help!
Mateus was great and so helpful. I was so naive to how this all works and Mateus really explained everything. He took additional time out of his day and really went above and beyond. He did some things on my account that I could have done on my own but instead he went the extra mile. eGumball has done so much for my business already! I like that I have received updates and progress reports. Keep going!Sean - Knoxville, TX Review Date: 3/28/2017
Thank you Jennifer
I think Jennifer went above and beyond, she did real well! She sent me a hyperlink to my email so I could have customers review my business on Google.Brian - Archdale, NC Review Date: 3/27/2017
Happy Customer
I had a few questions and received a call back from Mateus. He helped me understand the service and explained so many things. I learned a lot of information and he was very nice. So far everything has been totally the opposite of the previous company I worked with. Let’s just say I am extremely happy!Annette - Cheapeake, Va Review Date: 3/27/2017
Thank you Jeanie
Jeanie, she is the best! She helped me a lot with Google and was very professional.Irina - Atlanta, GA Review Date: 3/24/2017
Thanks for the website help
Jose was very helpful walking me through the website. I would rate his customer service 5 stars! Thank you for helping me!Ron - Houston, TX Review Date: 3/24/2017
Impressive!
I loved working with Jeanie. She is very helpful, informative and her deliverance was impressive. I just really like her! She is wonderful to work withTeresa - Destin, FL Review Date: 3/24/2017
I like that I can customize my profile
Jose helped me with everything. This man did a fine job helping me customize my profile pages and adding pictures.Manuel - Orlando, Fl Review Date: 3/24/2017
Happy with eGumball
What I like about eGumball is personalized connecting, attention to my requests and questions, and the impact I see gradually in showing up higher organically as desired. Jason in customer service helped me add location/areas/service areas + postal (zip) codes. He did show me how to setup specific postal code regions. I really liked that he was sincere, attentive, and answered above and beyond my basic questions. Thanks Jason!Joshua - Toronto, ON Review Date: 3/22/2017
a HUGE thank you to Jeanie! She is the best!
In the 15 minutes that I spoke with Jeanie she calmed all my nerves and took care of everything! She made me feel at peace and is sweet as pie! It was nice to see what eGumball is doing for me. I would rate her 10 stars!!! 5 is not enough stars ! She is the best!Kent - Wichita, KS Review Date: 3/22/2017
Very patient
Mateus is extremely patient and humble. Today he spent two hours helping me work through my egumball account. He took his time and was gracious, that is really important when doing business with customers. When I would ask questions he would immediately find out the answer for me. A+ customer serviceRaffaello - Toronto, ON Review Date: 3/22/2017
Traci is really great to work with
Traci is really friendly, helpful and offered a lot of information about my service up front. She was really great!Rick - Valparaiso, IN Review Date: 3/21/2017
Excellent set up process
Jose was excellent and had so much patience with me. I am not good with computers and he helped me with the whole set up. Thank you so much Jose!Marsha - Whitestone, NY Review Date: 3/21/2017
Great customer service
Great customer service today. Jose walked me through the entire control board and really allowed me time to explore my options. He did not rush me into things and showed me how to add important information to my profile. He was very very helpful!Jan - Climax, NC Review Date: 3/21/2017
Jose is an asset to the company!
Jose was fantastic. He is extremely thorough and very courteous. He helped me understand everything! He did a great job. In fact, as we went through the dash board together I was able to update information and get things done. Jose is a great guy and an asset to the company!David - Columbus, OH Review Date: 3/21/2017
My business ranks in the top 3 positions
Mateus showed me what your services are and what it is doing for my business. He showed me that my business was in the top three positions and explained how you got me up the ladder! He wasn't rude and encouraged me to check the service out. He made a lot of changes for me and was real patient. I am really happy with eGumballMark - Byron Center, MI Review Date: 3/21/2017
Jose is the best
Courteous Jose helped us with our control panel today. He helped us add information and answered any questions I had. Thank you Jose and eGumballDonald - Phillipsburg, NJ Review Date: 3/17/2017
Happy with eGumball's customer service
Thank you Jonathan for showing me everything eGumball is doing for us. He took me to the website and explained it all! I felt like he was right here with us walking us through everything. It was so nice that he offered to help us in the future. Thank you for being fantasticSherry - Sandyville, WV Review Date: 3/17/2017
So patient
Great service review today. I understood everything I learned and Jose made sure he spent enough time explaining all the control panel features. He was very thorough, patient and understanding.Erienne - Newberg, OR Review Date: 3/17/2017
Big thanks to Ashley
Ashley explained the service and website to me. She really helped answer so many questions I had. She was very patient and showed me how to upload photos to my site and gave me great review advice.Ben - Edinburg, TX Review Date: 3/16/2017
Jonathan went the extra mile!
Jonathan really took his time to go over a few things with me. He is a very sharp bright young man. He did not procrastinate and really went the extra mile on my account. He is right on it! Thank you Jonathan for doing a great jobTerry - St Louis, MO Review Date: 3/16/2017
Learned so much
Really good phone call with Jose. He took his time and walked me through the steps on the computer. I am satisfied with all the information I learned! Thanks JoseEnrique - Chantilly, VA Review Date: 3/16/2017
Above and beyond
Very good service and website walk through by Jose today. He explained everything really clearly and walked me through step by step. He really went above and beyond!Anna - Norton, MA Review Date: 3/16/2017
Issue got fixed right away
Thank you D for fixing the wrong address on my Google Maps business page. Thanks for being very helpful!Ricky - Baton Rouge, LA Review Date: 3/16/2017
Thank you
Aleyce is very helpful and did everything she was supposed to on my account. I really liked that she explained everything I needed to know. Thank you Aleyce! Very helpful!Dan - Kalamazoo, MI Review Date: 3/14/2017
Excellent
Shawn was excellent and helped me add pictures to my Google business page. He was very courteous! Great customer service experience.Anne - Etobicoke, ON Review Date: 3/14/2017
Thank you for the website help
Great job on my website today! Jose walked me through my new website and showed me how to add information and make changes.Amber - Commerce, GA Review Date: 3/14/2017
Thank you Jeanie
Jeanie is very good, thorough and helpful. We verified my pages and keywords. She got the ball rolling and set my expectations for the next steps.Justin - Bolivar, TN Review Date: 3/14/2017
BIG THANKS TO SAM
Sam was great! He is a very nice young man who helped me answer so many questions. He took care of everything on my account to my satisfactionPat - Shreveport, LA Review Date: 3/14/2017
Great customer service
For starters Jose my rep was very patient. He helped me set up all my settings in my control panel. I struggled to upload photos in my panel and he helped me add them. I thought the phone call was very good and very helpful!Anthony - Etobicoke, ON Review Date: 3/10/2017
Thank you Jose for teaching me so much
Jose definitely gets 12 out of 10 stars in my book. He was outrageously helpful! He walked me through so much detailed information and it stuck. After I got off the phone, my wife and I were actually able to go back into our control panel and utilize the information we learned.Mark - Eaton Rapids, Mi Review Date: 3/10/2017
Great website assistance
Thank you Traci for explaining all the different things to me on my site. I appreciate you updating my template website and providing good customer service. Thank youTammi - Holdrege, NE Review Date: 3/10/2017
Jose knows what he is talking about
My phone call with Jose went very well today. He did a great job walking me through the control panel and following up with me. I liked that he asked me a lot of questions to make sure I understood what he was talking about. Jose also helped me add a tracking script to my website. Thank you for being really helpful and informative!Arlo - North Mankato, MN Review Date: 3/8/2017
Love being on the first page
I like the ability to create my own bio on my business and services offered. It's not so "cookie cutter." I like the ability to use eGumball to direct my businesses services to the appropriate clientele. Being the opening picture on the first page when one of my tags are searched in my area is nice. Most importantly I like how it directs my information to my desired customer base. Jennifer was awesome. She explained to me, put simply, what was going on with my searches of my companies tags on google. How well my company was doing as well as far as the statistics. She was extremely informative and really easy to talk to. My experience with her was probably the best customer service experience I've had in a long time. I get impatient relatively easy, and annoyed just as fast. But she was real to talk to. Showed genuine concern for what my issue was, and even saved me a little bit of money with my contract with eGumball. Thankfully I have her as a contact if I had any further questions. If I have to rate her.....a soft 6. Or a solid 5. Since the scale stops at 5. But she was cool, I liked it. She seems like a real people pleaser. It helps she comes off friendly with a nice voice. Fortunately for you guys those are both fantastic quality for a customer service rep that deals with people over the phone. Being in customer service myself, as well as past experience managing a floor at a call center for Sirius radio, I'd say she is an asset to the company. She's what's up.John - Watertown, NY Review Date: 3/7/2017
Mateus takes his time
Mateus helped me a lot a lot! He helped me see what the eGumball service was doing for my business. He really took his time and was very nice. I learned how to add additional information and pictures to my page. A+Llane - Plainview, NY Review Date: 3/7/2017
Thank you for the upgrade
My phone call with Jason went smooth as silk! He saved an egumball customer! He got me where I understood what was going on with my account. He was able to explain everything in great detail. I liked that he was not pushy and very patient. Thank you for the great upgrade JasonCrystal - Cosmopolis, WA Review Date: 3/7/2017
Sam is the best to work with
Sam Wonderful Kim is just great! He upgraded me to the silver package so I could get more services. He was very pleasant and laughed at all my jokes. Pleasure working with him!Jack - Yorktown, VA Review Date: 3/3/2017
Helpful and Knowledgeable
I really appreciate the extra effort she took on my account. She did a good job responding to my reviews on my Google business page and was also very knowledgeable. So far everyone at eGumball has been very knowledgeable and helpful!Sam - Chicago, IL Review Date: 3/3/2017
Thank you Mateus for showing me everything
I would definitely rate Mateus's customers service 5 out of 5. He was real informative walked me through a bunch of stuff online. He got me on the internet and showed me the service and explained it. Real goodRita - Poplar Bluff, Mo Review Date: 3/3/2017
Thanks for all your help Shawn
Shawn was very pleasant, helpful and understanding. He helped me keep my account open and was able to meet my needs better. Thank you ShawnDoris - The Woodlands, TX Review Date: 3/3/2017
Big thank you to Jose
Jose was very clear and walked me step by step inside the control panel. He made everything easy for me. Thank you JoseStan - Milwaukee, WI Review Date: 3/3/2017
I learned a lot
Thank you Jennifer for helping me understand the service eGumball is providing for me. I learned how to add keywords, service areas and how to get pictures installed on my page. Good workTim - Hot Springs, AR Review Date: 3/2/2017
Thank you Andrew
I would like to share with you the telephone experience I had with Andrew W. yesterday. I have been a customer of egumbal for many years. I called your office to discuss my account: Universitypolygraph.com concerning my location on Google and a couple of other matters. Andrew was the representative who received my call. He was very attentive and concerned with my matter. He extended his attention to me in a very genuine and caring way that made me feel that he cared personally to resolve my concerns about my web site. Thank you AndrewJoe - Huntington, NY Review Date: 3/2/2017
Pleased with eGumball's customer service
I was very pleased with my phone call today with Mateus. He was very receptive to help me and with what I am trying to accomplish. I really liked that he was courteous and his overall spirit was helpful! He did a great jobLinda - Melbourne, FL Review Date: 3/1/2017
Mateus is very helpful
Mateus went above and beyond! I learned the initial stages take time and I learned what eGumball is doing for my business. He did a good job explaining the service, control panel and showed me how I could also improve my information on my end.Jim - Willis, TX Review Date: 3/1/2017
Thank you Adam!
Adam Vu kept his scheduled & call back times and came through. He respected my time and allowed me even the next day to study what he showed me. He was able to walk me through the entire service and was very knowledgeable. He really helped me understand why I had issues on my account and how eGumball was going to help me with them. His presentation was great and that's what really sold me. The price is great but it was the why I needed the service part that helped me make my decision. 5/5Wayne - Reno, NV Review Date: 3/1/2017
Satisfied
I worked with Jose and he is good! He helped me a lot and was so patient. I really appreciate all his help.Doi Nguyen - Edmonton, AB Review Date: 2/28/2017
Wow Great Service
Oh my gosh I have to tell somebody that Sai is amazing! I am 81 years old and have been in business for 30 years and wow times have changed! Sai spent the whole day explaining everything to me . Boy did she clarify so much! Sai discovered a lot of discrepancies I had all over the internet. She found different phone numbers and addresses online that I had no idea was out there. She made sure she is going to correct that business information and get things going. Bless her heart she is so amazing!Sharon - Indianapolis, IN Review Date: 2/28/2017
Jennifer is really helpful
Jennifer got right to the point and explained what I needed to know. She gave me useful information to see my business listing on Google. Thank youJohn - Memphis, TN Review Date: 2/28/2017
Excellent customer service
Excellent phone call with Jennifer today. She showed me where my listings were listed online. One of my listings had my address wrong and she made sure it got corrected. She is very friendly and answered all my questions.Danyale - Harrisburg, NC Review Date: 2/28/2017
A+ experience
Traci was more than helpful! She took her time to walk me through different parts of my website. She gave me helpful tips and offered to make any changes for me. I was pleased with her assistance and I would rate my experience an ACharles - Alpharetta, GA Review Date: 2/27/2017
Great help from Jennifer
Thank you Jennifer for helping me with everything today and answering all my questions. Very helpful!Anonymous - Toronto, ON Review Date: 2/27/2017
Thank you for all the website help
Jose helped me with my entire website page. He was helpful all the way around! Gave me great ideas and helped me add information to my website.Fred - Del Rio, TX Review Date: 2/27/2017
Friendly customer service
Christa went above and beyond and added zip codes to my control panel as I was having a hard time doing so. She was really easy to talk to, helpful and friendly!Bill - Fridley, MN Review Date: 2/24/2017
Jason is great!
I have talked to a lot of customer service reps lately and it's painful when reps don't understand you. This is not the case for eGumball. Jason the customer service rep was wonderful! I realized I had two Facebook pages out there online and I wanted to know how to cancel one page out. Jason understood exactly what I needed and he helped me out. He is very friendly and so easy to understand. Very personableTina - Jackson, WY Review Date: 2/24/2017
Saren is the best to work with
Saren was very informative and creative. I called and got the answers I needed. I feel better! She helped me also access my profile. Thank you SarenCharles - Houston, TX Review Date: 2/24/2017
Great website help
Jose helped me set up the website and walking me through the whole process. He was very knowledgeable so I did learn a lot of information. Thank you for being patient and polite JosePat - Chesterfield, MO Review Date: 2/23/2017
Thank you Shawn
Shawn clarified a lot! I finally understand why it is taking longer to see results. He addressed the issue right away and made is really easy to understand everything. He made the process user friendly and now I feel more much more confident!Valery - Nixa, MO Review Date: 2/21/2017
Ashley is very patient!
Ashley was very patient, thorough and professional. She is helping me with the initial set up and so far everything appears to be good. She is really efficient and she is getting things goingJohn - Woodmere, NY Review Date: 2/21/2017
Smooth process
My phone call with Jose went smooth. I learned how to get inside my control panel and make changes to it. Jose was helpful and went above and beyond and looked up zip codes in my area to add to my profile.Tracy - Monroe, LA Review Date: 2/21/2017
Wonderful customer service from Traci
My phone call with Traci went absolutely wonderful. She showed me my website for the first time and got my LinkedIn profile connected to it. I understand everything better now thanks to Traci. She was very helpful!Shawn - Memphis, TN Review Date: 2/20/2017
Thank You
Excellent customer service. Sai helped me re-establish my website pages and resolve some issues. She was great help!George - Fayetteville, NC Review Date: 2/20/2017
eGumball follows up
I appreciate ya'll following up, that's key in this business. I was with another company in the past and you all follow up way more than they ever did. Jose had great follow up and walked me through the control panel and helped me finish the zip code set up. Real helpful!Dave - Clendenin, WV Review Date: 2/20/2017
Sai provides the best customer service
Sai is very professional and is the best person to work with. She showed me the services and helped me with the website. She deserves 5 out of 5 stars!Jim - Winamac, IN Review Date: 2/17/2017
Traci went above and beyond
Traci went above and beyond! She was a delight to work. She was very patient, understanding, caring and did a great job making sure I was satisfied. It was a wonderful experience working with Traci! 5 !Norman - Columbia, MD Review Date: 2/17/2017
Saren opened my eyes!
Saren is an asset to eGumball! She was able to open my eyes and help me realize that eGumball is doing way more for my business than I ever imaged. She is fantastic and 100% helpful!David - Mobile, AL Review Date: 2/17/2017
D is the best to work with!
Thank you D or helping me with reviews and showing me my google business information. You were bubbly, friendly and helpful!Roberta - Charlottesville, VA Review Date: 2/17/2017
Aleyce is the best!!!
Aleyce relieved my concerns and anxiety about the whole process. She took my questions and re framed them so they could be solvable problems. She brought me up to date and was very informative. Great listening skills.Rosemary - Nicholasville, KY Review Date: 2/16/2017
Glad eGumball is managing our website
I really like that eGumball is managing our webpage, it really takes a lot off my plate. Jose specifically was awesome! He explained everything thoroughly as he took me through the different options to design our webpage. I have learned so much! It was my first time working on the webpage and he didn’t lose patience with me when I had to ask him to go back over something. He was very focused and to the point and also didn’t try to rush me. 5 out of 5!Kurt - Coeur d' Alene, ID Review Date: 2/16/2017
eGumball fixed my Google location
Temeca was very clear with what she needed and everything worked out like clock work. Our Google location had us way out of the way and she fixed it and really listened to me.Kevin - Olympia Fields, IL Review Date: 2/16/2017
Very helpful & patient team
Leslie helped me verify Bing and Apple. We also set up egumball as a manager to my google my business page and I have egumball helping me with my website. Everyone I talk to is very helpful and patientPaula - Columbus, MS Review Date: 2/16/2017
Aleyce saved the day
It was really hard to get my gmail to open but what ever Aleyce did today it worked! It took 45 min but it got resolved! Thank you AleyceAnna - Towson, MD Review Date: 2/16/2017
Temeca reopened our Google business listing
I loved my phone call with Temeca today. It was quick, to the point and she got our listing to say that we are open! She is well spoken and ya'll are so outgoing!Tyler - Dahlonega, GA Review Date: 2/16/2017
Ashley went above and beyond
Ashley went above and beyond today! She really was helpful and worked through some issues that I was having on my account. Thank you so muchStephanie - El Paso, TX Review Date: 2/15/2017
Big Thank You To CHRIS!
Chris was great in helping us set up our page for google. We had an issue with an old business address and he quickly worked to resolve the issue. He also updated pictures on the google page for us. He worked very quickly to do this. We really appreciate his responsiveness. He was a pleasure to work with! A 5 out of 5! Thank you ,ColleenColleen - Bellmore, NY Review Date: 2/15/2017
eGumball has been great
Pretty good customer service! I worked with Jose who answered all my questions and helped me add the eGumball tracking script to my website. You guys have been great!Shariff - Edmonton, AB Review Date: 2/15/2017
A+ customer service
Jose did an excellent job. He walked me through the whole control panel and entered all my keywords and zip codes. He had answers for all my questions and sent me emails with the information I requested. A + all the way across the board!Mark - Mesa, AZ Review Date: 2/15/2017
Everyone has been very responsive
Everyone has been very responsive to questions and getting things done. Jose helped me with the tour of the control panel and what everything means and how to navigate this. I have learned a lot! How google listings work and how the Google robot reacts to seeing too many changes in directories, so therefore eGumball does the updates to directories in an orchestrated fashion to not downgrade one’s trustworthiness as a reputable website. I found out it is better to be listed in 700 directories versus 3000. I have learned something from each person I have spoken to. Jose is very polite, calls me Ms. He is respectful and a pleasure to deal with and gets things done in a timely manner, plus we have a laugh or two! Absolutely rate him 5 stars and give the man a raise!Helene - Toronto, ON Review Date: 2/15/2017
Saren is the best customer service rep
Saren was like a gift from God! She came up with great ideas! The other reps I have worked with in the past did not bother with ideas. She added pictures, links and ideas to my page. She definitely went above and beyond her duties! Everyone needs to have customer service like Saren.Armen - Castaic, CA Review Date: 2/10/2017
Easy verification with Temeca
Temeca helped me out a lot and went through everything really clearly. She did a good job helping me step by step with the verification process. I would happily give her a good review!Lucinda - Sharon, ON Review Date: 2/10/2017
Sai is the best
Sai is pretty good and very knowledgeable. I am happy that she helped me straighten out my site and gallery. She really cares about your business and product and is very alert. Thank you Sai for all your helpSonny - Flower Mound, TX Review Date: 2/9/2017
Activation team is helpful
Everything was wonderful and great today. She got me activated on Google, Apple and Bing and answered multiple questions. She was awesome!Audra - La Plata, MD Review Date: 2/9/2017
Jose was really helpful
Jose is very good, informative and very detailed oriented. Now we know what eGumball can do for our business!Dr. Pham - Tualatin, OR Review Date: 2/9/2017
eGumball got me on Google
D Hill helped me with a lot of things. He did a good job getting my business more exposure on Bing because with Google my exposure has been good. I like that every time I call the team is very willing to help me.Thanks eGumballHal - Pocatello, ID Review Date: 2/9/2017
Ashley is amazing
Ashley is extremely patient. I am very pleased with her service. She helped me make changes to my account to bring more phone calls and got me back on Google search.Bill - Harrisburg, PA Review Date: 2/7/2017
So much support
Everything has been fantastic. I sent photos and D Hill helped me add them to my website. The experience with eGumball has been very good. Thank you very much for all your supportArnaldo - Upland, CA Review Date: 2/7/2017
Thanks for all your help
Ashley was a great help. She helped me resolve and issue, reduced my monthly fee and made my website work better. Very very efficient today!Robert - Shelton, CT Review Date: 2/7/2017
Big Thanks to Ashley
I had a long conversation with Ashley and it went well! She explained everything and worked through the issues I was having on my account. I really appreciate her time and attention. Thank you AshleyJeff - Macon, GA Review Date: 2/6/2017
Happy to see our business on Google
I love the choice of pictures that were added to my Google page by Aleyce. She provided excellent customer service. We are so pleased to have eGumball take care of our business. We are showing up on Google now and that makes us so happy! Smooth process and great team!Theresa - Clearwater, FL Review Date: 2/3/2017
Always learning
Lynne gave me great data and advice. I was happy to learn that I could add more keywords to my campaign. Thanks for being informative LynneTheresa H. - Clearwater, FL Review Date: 2/3/2017
Thank you Saren
Thank you Saren for helping both of my businesses today. You helped me with key components and helped me make changs. Good workJames - Sparta, NJ Review Date: 2/3/2017
Very good!
Thank you eGumball for creating better SEO for us! My conversation with Temeca today went very well. Perfect phone call with no interruptions.Jerry - Dallas, TX Review Date: 2/1/2017
Ashley is awesome
Ashley is awesome. She really helped our business a lot! She upgraded my website and showed me how to use, change , edit and log into my site. She made everything so easy. Thank you AshleyAmy - San Antonio, TX Review Date: 1/31/2017
Thank you Temeca
Thank you Temeca for being helpful and having positive vibes! I am glad I got the service I paid forJean - New Orleans, LA Review Date: 1/31/2017
Sai is awesome
Sai filled my head with so much Information. She helped me with a lot of positive things. Sai gave me great ideas, she is awesome!Tina - Bethel, PA Review Date: 1/27/2017
Good Advice
Today we accomplished a lot. We verified our Apple, Bing and Google page. I really liked that Leslie was competent and knowledgeable. She also gave good adviceSteve - San Antonio, TX Review Date: 1/26/2017
Best Customer Service
I did not expect all this assistance with my account. Sai had good recommendations and gave me great examples! Ya'll are what I thought you were. Best customer service I have ever receivedDavid - Tucker, GA Review Date: 1/26/2017
I Love, love, love being able to revamp my website
I love Jeanie’s attitude and her patience. I Love, love, love being able to revamp my website with the help of professionals without any additional cost. She has been my savior all the way through. Most recently, she has been instrumental in resourcing and helping me redesign my website that addresses my aesthetic taste and the unique requirements of my professional Colleges. eGumball , Chris and Jeanie has restored my faith in online SEO and web design companies. Jeanie's personality (patient, respectful, very, very helpful /resourceful) is awesome and well suited for her current role. If this review is going to make the difference between a promotion or not, I hope for her sake she is promoted, but you would need to ensure you can somehow clone her and leave one of her at the customer service level, that would be a huge plus for egumball. I wholeheartedly support a raise for her. Jeanie is top of the line 5/5 stars! Thank you for allowing me to provide feedback.Sylvia - Toronto, ON Review Date: 1/26/2017
Understanding Team
Thank you Leslie for helping me get access to my pages. You did a great job understanding my account and following up with me.Anita - Smithfield, NC Review Date: 1/26/2017
Aleyce saved me time
Thank you Aleyce for helping me find my Google page , gmail and password. You really did wonderful and saved me timeAddie - New Port Richey, FL Review Date: 1/26/2017
Feeling Good!
I feel so much better after speaking with your rep Jesus. We looked at Google traffic and he gave me clear insights . I really appreciate all your help!Sarah - Ocala, FL Review Date: 1/26/2017
Thank you Sai for all your help
Sai got to the bottom of my issues and resolved them. She was wonderful to work with and respectful. She did a good job handling my account.Tony - Eastpointe, MI Review Date: 1/26/2017
Quick easy verification
Temeca was really present and personable. Our phone call went very well! She quickly verified all my pages and added photos to them.John - Wallkill, NY Review Date: 1/26/2017
Great help today
Aleyce was very attentive. She sounded like she really cared and gave me great suggestions. I really appreciate all of Aleyce's help today she really has a good personality!Walter - Virginia Beach, VA Review Date: 1/24/2017
Jose is super super helpful
Jose went above and beyond today. I am not good with computers and he encouraged me to take my time typing things out. He blew me away with his customer service! He was calm and walked me through everything to make sure I got it all right. I was extremely pleased with all his help.Keith - Lafayette, LA Review Date: 1/24/2017
Thanks
Thank you Leslie for being wonderful and patient! You did great helping me set up my Google business maps page.Aicha - Baltimore, MD Review Date: 1/24/2017
Activation team is helpful
Very professional customer service experience with Aleyce today. She really did a nice job helping me with my Google, Bing and Apple listing.Dr. Gerard - Grand Rapids, MI Review Date: 1/24/2017
Aleyce is helpful
Aleyce was responsive, attentive and efficient! She identified some issues on my Google page that really helped me. She did a good job doing quality control on my existing information and old information. Thank youAli - Reston, VA Review Date: 1/20/2017
Love my control panel
Jose guided me through my control panel options. It was good to see this side of services today. It looks really in depth and detailed so I really like it. Thanks Jose for all your helpDavid - Houston, TX Review Date: 1/19/2017
Super helpful
Chris was super super helpful. He did a great job helping me set up my Google page and helped me update information on my website. Super helpful!Nicole - East Providence, RI Review Date: 1/19/2017
Jeanie goes the extra mile
I have to say Jeanie went way above and beyond then what I even called for. She really went the extra mile and helped me literally with everything! She is awesome and an asset to the companyDavid - Houston, TX Review Date: 1/19/2017
Great great great!
Ashley's customer service is above and beyond! She was more than excellent, she was exemplary! She really took care of me in the most patient way. I am very happy to be working with Ashley. She really cares!Rita - McKinney, TX Review Date: 1/18/2017
Thank you for following up
Temeca was so friendly! She was descriptive with everything she was doing on my account that it left no confusion. I really appreciate her follow up and that she helped me verify my pages .Valery - Nixa, MO Review Date: 1/18/2017
Thanks for the Map support
Excellent customer service from Aleyce. She is helping me with the maps and doing a great jobJohn - South Burlington, VT Review Date: 1/18/2017
Very educational
Very educational experience with Leslie today. She had a lot of patience with me especially because I am not good with computers. She made it easy for me and that made our conversation great!Harry - Long Island City, NY Review Date: 1/18/2017
Google page resolved
I am so new to this and Aleyce did a good job helping me edit my ad and helped me resolve my Google page. Thank you Aleyce for being very helpful.Renay - South Lyon, MI Review Date: 1/17/2017
Great job on my account
Jeanie really worked me through some things that I was lacking on my website. She spent time explaining how I could make some good changes and improve reviews on my site. I really think she did a good job on my account today. Thank you JeaniePhil - Bellaire, MI Review Date: 1/17/2017
eGumball's Customer Service is Awesome
My phone call with Saren went wonderful. She explained everything to me by step. It was nice to be able to understand what she was explaining to me.Very knowledgeable!Alvaro - Elizabeth, NJ Review Date: 1/17/2017
Sai is amazing
I had an amazingly better experience today than ever before. Sai is amazing! I am a raving fan! She did a great job on my accountJennifer - Atlanta, Ga Review Date: 1/17/2017
Thank you so much
Temeca set my expectations. She went over my profile codes and explained what they were good for. She was very easy to talk to and was knowledgeable. Thank you TemecaChris - Boerne, TX Review Date: 1/17/2017
Jeanie helped customers find us
Jeanie was definitely knowledgeable in her field. She made the conversation very light and efficient. She helped me add 20 key phrases and helped customers find us. Thank you JeanieDoug - Jacksonville, FL Review Date: 1/17/2017
Positive experience
Chris was very very very patient with me. I am not comfortable working with computers and Chris was positive and never made fun of me. He was really nice and reviewed what was important on my account. I am really happy eGumball is cleaning up all my wrong business names online. Thank you so much Chris and eGumball for being wonderfulSanta - Pembroke Pines, FL Review Date: 1/17/2017
I got a new Google page! Thank you!
I loved Chris! He is great to work with. He set me up and got rid of the old business page and gave me a new page. Thank you for making this easyStephanie - Beckley, WV Review Date: 1/17/2017
eGumball takes time to learn about your business
Alex was really really good with follow up and calling me back numerous of times. She helped me and I helped her . I was really impressed with that fact that Alex wanted to learn and understand my line of work so she can better understand my business. She is great, informative, polite and super helpful! Thank you -Hair Is InPeggy - Lauderdale Lakes, FL Review Date: 1/17/2017
Thanks for all the help
Thank you D Hill for helping me all around ! You did a good job helping me with my Google pageConnie - Colorado Springs, CO Review Date: 1/16/2017
Sai is positive
Sai was very good. She explained how everything works and what eGumball does each month. I liked that she was really helpful and positiveTerry - Riverside, Ca Review Date: 1/16/2017
D Hill resolved my Google page issue
D Hill verified my Apple and Bing page. I am happy that he helped me with my Google page as it was all over the place. He did a good job making sure I understood exactly what he was doing.Hilda - Elizabeth City, NC Review Date: 1/13/2017
Ball is rolling!
Christa responded well to my concerns and got the ball rolling! She did a good job assuring me that I am working with the right companyMukesh - Mississauga, ON Review Date: 1/13/2017
Best customer service from Saren
Today was the first time that I have discussed the V I Steel Inc. account with one of your representatives. V I Steel can easily be found on the web. Saren showed me the work that had been completed on the V I Steel account and she showed me how to access the Google plus site. I learned that V I Steel has a website that needs my attention to install photographs pertaining to our business and address the text on what we can do for our potential customers. I liked that Saren was thorough and had the patience to take me through the introduction. Definitely a 5 star performance!Robert - Victoria, BC Review Date: 1/13/2017
THANK YOU LESLIE
Leslie was very professional and personable. She showed me what to expect and was very helpful!Bill - Fort Collins, CO Review Date: 1/13/2017
Google listing resolved. Thank you!
Everything has been working out. D helped us merge Google plus pages together and got it verified. Thank you D HillTasha - Menomonie, WI Review Date: 1/13/2017
Keyword Help
Christa helped me resolve my duplicate repetitive keywords. You have done what you promised. I am really pleased with all the follow up emails and phone calls from every department. I am very hopeful!Stephen - Boca Raton, FL Review Date: 1/12/2017
Big thanks to Leslie
Leslie showed me the way. She was helpful and walked me through new things. She ogged me into my control panel to make changes. Very friendly and professionalDieter - Auburn, CA Review Date: 1/12/2017
Good Job Jesus
Jesus has a very good personality. He is helpful, courteous and knew exactly what to do! Thank you JesusAnnette - Amityville, NY Review Date: 1/12/2017
Love my website
Chris did a beautiful job today.I love the website it looks great and very professional. The pictures on my website are awesome!Fred - Newark, NJ Review Date: 1/11/2017
Wonderful customer service
Temeca is wonderful. She has helped me with everything! We got everything set up and we are ready to roll! She has a great personality and is taking care of business. Thank you TemecaStacy - Tallahassee, FL Review Date: 1/11/2017
Working Hard
Leslie in customer service was very helpful. She showed me what eGumball is working on and gave me tips on what I need to work on as well. She was really great!Cindy - Aldan, PA Review Date: 1/11/2017
Great Direction
Tabitha was able to get me to Google and show me my business page. She helped clean up my online information and gave me great directionTyler - Victoria, BC Review Date: 1/11/2017
Good phone call with Jeanie
Very good phone call with Jeanie today! I liked her attitude! She helped me re energize my contract with you and made sure my Google listing was good to go!Larry - Gilroy, CA Review Date: 1/11/2017
Sai is the best!
I don't think you could find a more knowledgeable individual like Sai to work with! She had all the right answers and is a very smart young lady. I appreciate all her helpRon - Lewiston, ME Review Date: 1/11/2017
Saren saved the day
Saren is really really good! Totally five stars! She helped me find the problem and fixed it. I really appreciate all the help she gave me. She is definitely five starsJin - Corpus Christi, TX Review Date: 1/11/2017
Website issue fixed!
It was pretty scary at first to lose our website but Christa found it and fixed it! I highly rate ChristaRick - Beverly, MA Review Date: 1/11/2017
eGumball always answers the phone
Jesus answered the phone, we talked and he did his best to help me with my account. Great customer service 5/5Wayne - North Macon, GA Review Date: 1/11/2017
Excellent Job
It was great working with Traci . She did an excellent job helping me get my website page set up.Ida - O'Neil, NE Review Date: 1/10/2017
Great follow up
I am hard to get a hold of and Jeanie did a good job following up with me. She is great ,helpful and I really do appreciate everything Jeanie has done to help meMathew - Troy, MI Review Date: 1/10/2017
Jose is really patient
Jose did a good job walking me through the dashboard. He was thorough and never rushed me. Thank you Jose for helping me get this all set up and making this easy.Jeff - Oakland, ME Review Date: 1/10/2017
Best customer service
I had a lot of questions and friendly Jeanie was able to answer each and every one of them. Good customer service!Jimmy - Raytown, MO Review Date: 1/10/2017
Everyone at eGumball is so patient
Temeca is so patient with me. I am not good with computers and she really took her time to help me out. It was a really good phone call and very informative.Janet - Heber City, UT Review Date: 1/10/2017
So pleased with eGumball
Temeca was great and I am satisfied with EGumball so far. You have followed through with everything the sales rep said you would so far and that makes me happy. Temeca was very sweet and explained things to me in a way a layman could understand, far more than Go Daddy did for more expensive a price, but I only kept them around 3 months till I caught on. I did learn a little new today, we are getting my business address to become consistent everywhere and why it needs to be that way. And Temeca also showed me how to change and fix things wrong in my Google Maps page or Google page. Or whatever it is called, she even did it for me. So I guess now that we have corrected my address they will be sending a flyer with code and then we will take it from there. I liked Temeca’s friendly, soft spoken manner and understanding that I am not a techie and explaining things to me in a way I can understand. She can call me anytime! 5 out of 5 baby!! Good Job! Keep it up.Christine - New Port Richey, FL Review Date: 1/10/2017
Jesus made it happen
Excellent phone call with Jesus today. He is very professional and knows what he is talking about. I learned about the pros and cons of having different business phone numbers and we straightened out my Google plus page. He helped me so much by making things a little tighter and better!Randy - Spring Hill, FL Review Date: 1/10/2017
Very good customer service
My phone call with Leslie went very well today. I am really happy with her customer service. She gave me direction, good tips, listened well and addressed my concerns.Scott - Winnipeg, MB Review Date: 1/6/2017
Happy with eGumball
Jeanie is awesome. Together we selected the best keywords for my business and she was patient every step of the way. eGumball has been more helpful than any other agencies that I have worked with in the past.Topper - Fort Worth, TX Review Date: 1/6/2017
Thank you for the keyword help
Lynne helped me a lot today. She went into detail about the keywords and explained everything to me at 100% . I definitely needed that.Cynthia - Macomb, IL Review Date: 1/6/2017
Customer Service is great
It was perfect working with Leslie. We talked about directing our business name to the website. She was very friendly, helpful and knew what she was talking about. Thank you LeslieNick - Naples, FL Review Date: 1/6/2017
Super patient
Leslie is pretty patient. She helped me understand why I had not seen certain changes go through yet. She got me in front of the computer and showed me the wayAlbertina - Vancouver, BC Review Date: 1/6/2017
You showed me the way
Thank you Leslie for showing me how the service works. You did a great job clarifying everything and overall you were very helpfulCary - Omaha, NE Review Date: 1/5/2017
Thank you Christa
I am very impressed with Christa's perseverance and dedication to making sure my questions get answered properly. Christa clarified a number of issues for me. I am also impressed with her patience and diligence in getting back to me. I really look forward to working with her some more. I give her 5 stars!Robert - Alameda, CA Review Date: 1/5/2017
Great job Temeca!
Temeca knew what she was doing and was very pleasant to work with which means a lot to me. She was very kind and efficient and helped me get everything set up.Alan - Laurel, DE Review Date: 1/5/2017
Excellent
Jeanie was excellent! She helped me with pretty much everything.Tracy - Oklahoma City, OK Review Date: 1/4/2017
Thanks Leslie for all your help
I am learning so that's a good sign. Leslie was very helpful and showed me what is going on. I now have a better understanding of the serviceCindy - Edomond, OK Review Date: 1/3/2017
Aleyce is the best
Aleyce is doing such a good job with both of my businesses online. I fired the last company because they could not do what Aleyce did. Thank you for getting this cleaned and straightened out for me!Doug - Niagara Falls, NY Review Date: 1/3/2017
Super helpful
Thank you Melissa for being very helpful and answering all the random questions I had. You did great helping me figure out how to select my keywords and were helpful with the entire set up.Bailey - Austin, TX Review Date: 1/3/2017
Melissa is very helpful
Melissa kept me calm and was very polite and helpful. I am happy with how patient and professional she was with me. Thank you Melissa for being really really helpful.Terry - Bono, AR Review Date: 1/3/2017
Solid Solutions!
I appreciate D's call this morning. He had a good understanding of what my issue was. When I first signed up with eGumball my accounts were suspended. D Hill came up with a solid solution and got my pages re-verified. He is knowledgeable, great and took his time! Very good customer service skills!Walter - Decatur, GA Review Date: 12/30/2016
Confident about the service
Jeanie is pleasant, informative and very patient. She showed me how this all works and how to look up information by my phone number. I feel more confident in the service!Judith - Farmington Hills, MI Review Date: 12/29/2016
Thank you so much Saren
Working with Saren today was excellent! Actually, it was more than excellent! She helped me big time. I knew nothing and she took her time and gave me all the details. I am happy with the service. Saren is a 10!Ruba - Deer Park, NY Review Date: 12/29/2016
Jeanie is great to work with
I had a dozen of questions and Jeanie helped answer all of them. We went through the keyword system together and made some changes. She had a good attitude and was really patient. 5 stars for JeanieTim - Omaha, NE Review Date: 12/28/2016
Sai is top notch!
My phone call with Sai went great today. She pointed out some things that I needed to do in order to increase my online presence. She gave me really good tips and was very helpful. She helped me link accounts that I didn't even know I could link together. She took her time and never rushed me. She is definitely top notch! Everyone at eGumball has been wonderful!Steve - New Orleans, LA Review Date: 12/28/2016
Truly Impressed
100% perfect phone call from Aleyce. She is cleaning up our entire online presence. Our business had a lot of miscellaneous Google pages and so much misinformation out there online and she consolidated and cleaned it all up! I am truly impressed with her follow up. Thanks for working hard AleyceAnthony - Southgate, MI Review Date: 12/27/2016
Great work Jose
Thank you Jose for walking me through the control panel! He did a real good job!Richard - Sunrise, FL Review Date: 12/23/2016
Thanks so much
I wanted to give kudos to Jose today! He walked me through the entire process and showed me everything. The man is doing his job. Happy to understand it all!Dave - Indianapolis, IN Review Date: 12/23/2016
Aleyce Resolves!
We've had some issues with our Google page and it has taken awhile for Google to clear it. Aleyce has been very helpful during this time. She dealt with Google and got the problem resolved. She kept me informed during the process. I would give her a 5.Rayhana - Kanata, ON Review Date: 12/21/2016
Great help!
My phone call with Leslie went really good! She helped me add more information to my profile and was detailed in her response. She was very informative and it was everything I needed to hear.anonymous - Lubbock, TX Review Date: 12/21/2016
Thank you Jose
Jose showed me how to log onto my profile today. He was helpful, excellent and I learned something new!Aziz - Pensacola, FL Review Date: 12/21/2016
Thank you Chris for amazing customer service
Chris has helped me more than anyone else has! He is my go to guy from here on out! I am happy with the customer service I received from him.Clayton Steininger - Lawrence, MA Review Date: 12/19/2016
Easy Verifcation
Thank you Temeca for making sure everything is up and running. You did a great job verifying my pages and answering all my questions today.Carrie - Flint, TX Review Date: 12/19/2016
Issues Resolved
Leslie helped me out with a bunch of different things today. She listened to my issues and got them resolvedRay - East Brunswick, NJ Review Date: 12/16/2016
Thanks Jose
Thank you Jose for walking me through the report today. You were helpful and nice.Uphinder - Rochester Hills, MI Review Date: 12/16/2016
Super helpful
Leslie helped me out with a bunch of different things today. She listened to my issues and got them resolvedRay - East Brunswick,, NJ Review Date: 12/16/2016
Thanks Jose for all your help
Jose was great and very helpful. Jose got me logged on and walked me through menu by menu and showed me how to set it up.Nick - Dallas, TX Review Date: 12/16/2016
Thank you Traci
Big help from Traci today! Traci was outgoing and helpful and did a good job helping me add zip codes and keywords on my control panel.John - Huntington, NY Review Date: 12/16/2016
Michaela has great customer service
Michaela is really awesome! I really enjoyed my conversation with her. She was very professional and answered all my questions. She made sure to communicate everything and set me up good!Tammie - Montrose, CO Review Date: 12/16/2016
Very helpful
Leslie was great, helpful, warm & easy to talk to!Leanne - Moose Jaw, SK Review Date: 12/14/2016
Thanks for helping my business
I was kicked off of Google and Saren did a very good job helping me with my Google page. She answered all my questions, explained the service and knew what she was talking about! She had good representation. Thanks for fixing my business page eGumballBob - Bellefontaine, OH Review Date: 12/14/2016
Thank you Temeca for fixing my location on Google Maps
Thank you Temeca for verifying my Apple and Bing page and fixing my pin marker on Google Maps.Jim - Marshall, MN Review Date: 12/14/2016
Saren took care of business
Saren took care of business! I really appreciate all her help today. She was very professional and got things done!Linda - Sutherlin, OR Review Date: 12/14/2016
Great walk through
Leslie seemed patient and easy to understand. She assisted me with my website profile and helped me make the information more accurate. Thank you LeslieLuis - Tyler, TX Review Date: 12/14/2016
Thank you Chris
Thank you Chris for changing my address on Google Maps. Everyone at eGumball has been really kind and helpful!Emily - Miami, FL Review Date: 12/13/2016
Happy my website is fixed
Great follow up from Leslie today! She did a great job fixing the reviews on my website.Amy - Cheyenne, WY Review Date: 12/13/2016
Christa is the best rep to work with!!
I was really pleased with Christa! She made sense and explained things in a very simple way. I really liked that she did not speak with technical tricky terms so that I could understand her clearly. It was a good experience talking and working with her. I would hire someone like Christa any day!David - Los Angeles, CA Review Date: 12/13/2016
Good follow up
I like how they followed up with several calls. Customer service is excellent!Michael - New York, NY Review Date: 12/13/2016
Big thanks to Leslie
Leslie is a good person! She provided me a perfect update today. She showed me the performance of my website and location. She also showed me how to make edits to my website and how to add important information.Jamil - Florissant, MO Review Date: 12/12/2016
Always learning new things
Leslie was very helpful and explained everything that was happening on my account. I liked that she showed me new things that I can do with my advertising. Thank you LeslieHenry - Dallas, TX Review Date: 12/12/2016
Great service
Leslie knows a lot about the program and did a great job walking me through a number of different areas and showed me how to get some reviews. The phone call went really well!Fred - Minneapolis, MN Review Date: 12/9/2016
Thank you Saren
Thank you Saren for communicating effectively! You did a good job helping me understand how Google and the website work.Lila - Burnaby, BC Review Date: 12/9/2016
Satisfied with Leslie's customer service
Leslie is really good, responsive, thorough and really deserves a praise! I had her rush through the phone call as I was busy and I am very satisfied with her work!Rick - Beverly, MA Review Date: 12/8/2016
Very helpful customer service team
Leslie is very friendly and walked me through my profile and showed me where it was going to be seen online. She did what I asked for and for that I am happy!Rose - Westerville, OH Review Date: 12/8/2016
Thank you Leslie!
Leslie introduced me to my online dashboard and provided me with instructions to your entire service. She saved an account and really demonstrated the value eGumball brings to my business. Thank youDan - Fresno, Ca Review Date: 12/8/2016
Google issue resolved
My call with Leslie was excellent. She figured out the issue with my Google listing and how to get it verified. Great customer service!Ty - Columbus, OH Review Date: 12/7/2016
Lynne is great
Lynne was very helpful and did a great job explaining the service. She gave me direct examples and great tips. I really liked that she simplified it for me!Nicholas - Jasper, IN Review Date: 12/6/2016
Impressed with eGumball
I am so impressed with your corporation. I don't know what your training is like but it is effective! Everyone is knowledgeable about the service and their duties. Thank you for the great job you all do!Linda - Louisville, KY Review Date: 12/6/2016
Thank you Jesus
The customer service rep Jesus was very helpful and professional. I would rate him a 5! He helped with adding words and made suggestions for updates and answered questions.Shaun - Williamsburg, VA Review Date: 12/6/2016
Excellent customer service
Leslie's customer service was excellent. She was nice and she resolved my issue today.Russ - Regina, SK Review Date: 12/6/2016
Jeanie is the best!!!!!
Jeanie needs to duplicate herself! Honestly, she is very helpful, not argumentative and really gets it. She knows how to read people. I am impressed! She knew how to handle me and did more in a short time then any other rep. I couldn't believe itDon - Festus, MO Review Date: 12/6/2016
eGumball has solutions!
My phone call with Leslie was really productive! She had solutions and came up with a plan that worked for me! Customer service is really great!Donna - Huntington, WV Review Date: 12/5/2016
Thank you Sai
Thank you Sai, for correcting my business address and explaining everything you will do for my business. You are very helpful & easy to talk to.Trang - Brookhaven, GA Review Date: 12/5/2016
Saren is wonderful
Saren did a good job verifying my business information and helping me set up my keywords. She was very helpful and polite.Bernard - Warr Acres, OK Review Date: 12/5/2016
Seren is so patient
Saren was great to work with. I really liked that she took her time to confirm my business details. She was very patient, professional and nice!Danilo - Ridgewood, NY Review Date: 12/5/2016
Leslie saved the day
Awesome Leslie got my Google page resolved today. She found an older verified page and was able to get the page re verified by having a post card sent to me. She really knew what she was talking about and figured it all out.Jeff - Macon, GA Review Date: 12/5/2016
Good Review
Sai is great! She answered a lot of my questions. We reviewed website information, contact information, key phrases and I received advice on getting reviews.Nick - Dallas, TX Review Date: 12/5/2016
Give Chris A Raise!
Chris is outstanding! He walked with me step by step and wasted no time. He was very efficient and gave me a quick intelligent thorough review. The review was educational & perfect. He went above and beyond. Give Chris a raise and promotion!Samuel - Tewksbury, MA Review Date: 12/5/2016
The best website help
Thank you eGumball for helping create my website. I have had a good experience so far and I am really happy with the work that you all have been doing for me! eGumball's team has good vibes. Keep it up!Robert - Killen, Al Review Date: 12/2/2016
Thank you Tabitha!
Tabitha and I discussed my keywords and researched which ones were optimized and which ones we need to change in order to be brought up on page 1, of a Google search. Tabatha did a great job she gets the highest marks.Dr. Klonel - Altamonte Springs, FL Review Date: 12/2/2016
Great work Saren
Thank you Saren for doing a good job on my account. I appreciate your patience and all the answers you gave me todayChristopher - Washington, DC Review Date: 12/2/2016
The Service is great!
Thank you Leslie for being very thorough and helping me understand the entire service. Very helpful!Sean - Bayside, NY Review Date: 12/1/2016
Jose is great to work with
I am not good with computers and Jose was very professional, patient and informative! He helped me with the entire process. Customer service is really greatEdward - Gloucester City, NJ Review Date: 12/1/2016
Thanks for all the information Ashley
Thank you Ashley for sending me links that prove progress. I appreciate you helping me understand several different areas of my account. You were great!Richard - Weymouth, MA Review Date: 12/1/2016
Happy with the service
So far I have not been disappointed! Everything that I was sold initially is coming through. Chris especially has been great to work with. He showed me how everything works and made me feel great about doing this!Louis - Flossmoor, IL Review Date: 12/1/2016
Temeca is the best
Good job on activating my listings, Temeca! It happened so quick and was exactly what I needed. I appreciate eGumball's customer service, as they all have been very professional with me.Janet - Tooele, UT Review Date: 12/1/2016
Thanks eGumball for making this very easy!
I hate computers & Leslie helped me navigate my online profiles in such an easy way. I really liked that she was very patient! She is a gold star! Thanks for making everything easy LeslieJohn - Lowell, MA Review Date: 12/1/2016
Thank you Alex
I learned so much from Alex today! She went through all my business data & informed me about the importance of getting this information accurate online.Anitra - New Orleans, LA Review Date: 12/1/2016
Happy Customer
I am very happy with the eGumball service. Leslie explained everything to me and helped me understand exactly how the service works. Thank you, eGumball and Leslie.Molly - New Braunfels, TX Review Date: 11/30/2016
Christa Rocks
It has been great working with Christa. She is efficient and always answers my questions! She has done a wonderful job helping me with my two business websites. Thank you so much ChristaSteve - Prince George, BC Review Date: 11/30/2016
eGumball Resolves!
D helped me get a big issue resolved! He was really friendly, nice and very patient. I really liked that he resolved this efficiently!Anai - El Paso, TX Review Date: 11/30/2016
Customer Service is really helpful
Such a great phone call with Chris today. I fully understand what is going on with my account thanks to Chris. He really helped me so much. Thank youJoanne - West Palm Beach, FL Review Date: 11/30/2016
Thank you Jeanie
Jeanie very thoughtfully and carefully took us through the entire process. Jeanie took us online to see all kinds of incorrect information about our business that eGumball is fixing. Thank you Jeanie for helping me a lot today!Tom - Charleston, SC Review Date: 11/30/2016
Thank You Traci For Everything Today
I had an awesome experience working with Traci Swanson. She was able to help me understand the control panel completely. I now have an 100% understanding of how to operate my panel & how it all works. Thank you TraciBryant - Raleigh, NC Review Date: 11/29/2016
10 For Leslie
Thank You Leslie for helping me out tremendously with my template issue. On a scale between 1-10 Leslie is a 10! Very professional & got things resolved for me!Rodica - Thornhill, ON Review Date: 11/29/2016
Great learning experience
I had questions & got answers from Jesus! He is a great customer service rep to work with! Good communication & I learned things that I could do on my end to help my business grow online.Mohammad - Waldorf, MD Review Date: 11/29/2016
Love that eGumball Gives Me Options
I had questions about changing my business name and Leslie did a great job clarifying my options. Thank you!Dustin - Chandler, AZ Review Date: 11/29/2016
Jeanie is awesome
Jeanie is very helpful! I had questions about my account and she was awesome. She walked me through my entire account, showed me its progress, and even updated my account while on the phone with me. Big help! Thank you, Jeanie.Gene - Seneca, SC Review Date: 11/29/2016
Thanks eGumball for verifying my business pages
Aleyce is excellent. She verified all my local listings and was patient, polite & professional! Absolutely a 5!Jay - Dallas, TX Review Date: 11/29/2016
Thank you eGumball for everything you do
It is important for me to keep eGumball's service. Leslie is very knowledgeable & based on the information Leslie gave me I am going to stay on board! Thank you Leslie for all your help todayMinerva - San Mateo, CA Review Date: 11/29/2016
Great Customer Service
Thank you Jeanie for helping me add pictures to my business pages. Great follow up and great customer service!Tom - Covington, LA Review Date: 11/29/2016
5 Stars for Leslie
Leslie made me feel great today! She showed me a lot more things I have with eGumball like creating coupons. She was really patient & positive during the entire conversation. 5 stars for Leslie!Mary - West St Paul, MN Review Date: 11/28/2016
Customer service is great
Great customer service experience with Traci today! She helped me set up my control panel and went through the whole thing with me. The call was really helpful & our conversation went really well!Howard - Greenville, MS Review Date: 11/28/2016
Thanks for all your help
To be honest everything that I have experienced with eGumball has been very positive. Jose especially was flexible, patient and very kind! He did a good job walking me through the control panel. Thanks for all your helpMo - Jacksonville, FL Review Date: 11/28/2016
Ashley is the best!! Thank you Ashley
I just want to say I am really thankful for Ashley. She has been the best representative I have worked with at eGumball. She is very knowledgeable, likable and so patient. I am very happy with my website & overall satisfied with the service! Thank you AshleyPatricia - San Alselmo, Ca Review Date: 11/22/2016
Informative Team
Thank you Temeca for setting up my Google page & explaining everything in detail! Now I have a better understanding of the service and what it is doing for my businessMargie - Mesa, Az Review Date: 11/22/2016
Website is very user friendly
Lynne has all the pluses ! She is very friendly, cares and is informative. I like that the website is user friendly & doesn't take away too much time when making edits.Peter - Burlington, ON Review Date: 11/22/2016
Great service team
Good call with Jose today! He helped me enter a lot of information in my control panel. He did a good job showing me how to utilize it & answered all my questions. Thanks for all your help eGumballVictoria - Leduc, AB Review Date: 11/18/2016
eGumballs team is awesome
You guys have been so gracious to reach out to me time after time. I am busy running my business & I love that eGumball continues to follow up! Tabitha was a pleasure to work with & was really helpful. Thanks for getting me all set up Tabitha!Rick - McLean, VA Review Date: 11/18/2016
Glad I can track my performance
Leslie got me very interested in the eGumball service. She clarified and reviewed so much with me. I am glad I got into my website & saw my performance.Lynn - Omaha, NE Review Date: 11/18/2016
Thank you Aleyce for helping our Salon & Spa
Aleyce helped us remove a previous owner from our Google business listing. She did a good job walking us through the entire process. Thank you Aleyce for all your help todayCrystal - Circle Pines, MN Review Date: 11/16/2016
Thank you Temeca
I really enjoyed working with Temeca! She was friendly & helped verify my listings on Apple and Bing.Deborah - Fayetteville, NC Review Date: 11/16/2016
Big thanks to eGumball's team
Thank you Aleyce for getting all my Google listings sorted out. Everything is going smooth & everyone has been really friendly! Thank you eGumball for helping my businessRick - Nicholasville, KY Review Date: 11/16/2016
Thank you Ashley for the upgrade!
I am very happy with Ashley's customer service. She went above & beyond and upgraded my service! She walked me through the entire program and had great suggestions, advice and was very friendly!Michael - Raceland, LA Review Date: 11/16/2016
Positive experience
Leslie has been the most helpful person at eGumball. She was very good and patient. I really appreciate her adding important information to my website. Thank you for all that you do LeslieDouglas - Gainesville, TX Review Date: 11/15/2016
Thank you Leslie
Leslie helped me add a lot of important information on my control panel. Thank you for answering all my questions today Leslie!Susan - Las Vegas, NV Review Date: 11/15/2016
Chris is great to work with
Thank you Chris for showing me how to use my website & how to make edits to it. Chris is really patient and friendly!Linda - Columbia, MO Review Date: 11/14/2016
Thank you Michaela
I am glad we signed up with eGumball. Michaela was fantastic! She reassured me and made me feel very comfortable. She reviewed the whole account with me and clarified so much. Glad we are on the same page eGumball!Doug - Boardman, OH Review Date: 11/14/2016
Very Thankful
Jeanie was awesome! Helpful, nice, and very knowledgeable. I'm very thankful.Eunice - Champaign, IL Review Date: 11/11/2016
Thank you eGumball
I love all the customer service I have received from eGumball. My phone call with Chris went wonderful! He gave me the greatest ideas for my website! You are all doing a great job. Thanks so muchTammy - Sutton, ND Review Date: 11/10/2016
Thanks for all the Google help D!
D has great follow up and made the whole verification process really smooth. He was really helpful, knowledgeable and went out of his way to get my Google page completed.Janet - Grand Junction, CO Review Date: 11/8/2016
Thank you Jose
Jose did a good job walking me through every step of my website. The website is very user friendly and easy to use. Jose was very knowledgeable and did great getting me familiar with the services. Thank you JoseRick - Bakersfield, Ca Review Date: 11/4/2016
Great customer service
Thank you Traci so much for your phenomenal customer service, changing my website template, going above and beyond & for your follow up!Amanda - Auburndale, FL Review Date: 11/4/2016
Chris is the best!
So happy to have worked with Chris! He was Informative, productive & very professional. Chris is the type of guy you want on your team!Yuri - Fort Washington, MD Review Date: 11/4/2016
Great Work on Google
Aleyce is just great. She verified my Google profile & other accounts and followed through until she got it all done! Thanks for all your help!Debby - Overland Park, KS Review Date: 11/4/2016
Great customer service
Chris helped me accomplish what needed to be done on my account today. The phone call went very well & Chris's customer service was very good! I am happy, Thank you Chris for all your help!Dr.Henri - Winnipeg, MB Review Date: 11/1/2016
D Hill is really patient
D helped me add eGumball as a manager to my Google My Business page. He also verified Apple & Bing and had so much patience. He was absolutely great and he was patient while I serviced my customers at the same time. That's great customer service!Juliet - Brookline, MA Review Date: 11/1/2016
eGumball's team is wondeful
Ashley is fantastic & so helpful. Everyone needs 20 employees like her! She has a beautiful personality and great customer service. I am really happy with the help I have received from eGumball's teamDiane - Milwaukee, WI Review Date: 11/1/2016
Big thanks to Aleyce!
Aleyce is easy to work with & she gets the work done! We got the verification set up for my Google account and she walked me through the process. Thank you AleycePatti - Melbourne, Fl Review Date: 10/31/2016
Ashley is amazing
Thank you Ashley for the upgrade, for being patient & helping me add my Christmas photos!Dolores - West Charlton, NY Review Date: 10/27/2016
Julie is awesome
Julie was incredibly wonderful. We are older & Julie had so much patience. She did her best to get everything straightened out for us. Thank you Julie!Marjorie - Kamiah, ID Review Date: 10/27/2016
Happy satisfied customer
Everyone at eGumball is wonderful! I feel so relaxed & relieved because they have me covered! They watch over my account and make sure everything is healthy! I am very grateful and happy to be working with a team that can put my ranking anxiety at ease. I am super happy that eGumball's got my back!Eugene - Palm Desert, Ca Review Date: 10/26/2016
Thank you Traci
Traci taught me how to use the dashboard & it was very helpful. She is so friendly and informative!Roderick - Winston Salem, NC Review Date: 10/26/2016
Good work eGumball
I have had very good conversations with all eGumball employees and they have worked hard to make things happen. Chris did a great job informing me about more keywords and walked me through a few other areas. I really like that I could use as many keywords as I like. Thanks eGumballAnn - Toronto, ON Review Date: 10/21/2016
Fantastic Customer Service
Fantastic service from Julie Tran! She got me verified on major search engines and explained the next steps. Good work Julie!John - Ironwood, MI Review Date: 10/21/2016
Helpful team
Julie is so kind & helpful! She helped us set up our online presence with Google. I appreciate her efficiently and her good attitude! Also she was good about returning my phone calls. Thanks JulieJohn - Cambridge, MN Review Date: 10/21/2016
Great Help
I worked with Aleyce who was very good & nice. She helped me set up my Google account and made the process so easy.Danna - Markham, ON Review Date: 10/20/2016
Aleyce made it all so easy
Aleyce is the best customer service rep at eGumball! Keep her! I am old school & I am not good with computers and Aleyce was very nice and patient. She took her time and verified Google & Bing. It was the easiest thing I have ever done!Jenthro - Alexandria, Va Review Date: 10/20/2016
Happy customer
What I like about eGumball is the low price & it helps me improve my SEO and Google ranking. Ashley helped me learn more in depth about how eGumball helps my business and what they are doing for me. I appreciate Ashley educating me today!Dr. Lee - San Diego, Ca Review Date: 10/20/2016
Thank you Julie
Julie is knowledgeable and efficient! She got the job done in a short amount of time. I appreciate her setting me up with Google, Apple & Bing.Doreen - New York, NY Review Date: 10/19/2016
Great customer service
Jeanie thank you for adding my website to the Google listing & helping me add new keywords. You did a good job showing me how all this works. I appreciate all your help, thank youTony - Cortlandt Manor, NY Review Date: 10/19/2016
Chris is the best in customer service
Chris's customer service really stood out to me. Not only did he answer all my questions but he genuinely cares. He wants to make sure you are happy, comfortable & that you understand. He was very interested in helping and assured me that we are in this together and that you aren't alone. I feel really good about working with eGumball! I am one happy customer!Jarrett - Brooklyn, NY Review Date: 10/18/2016
Aleyce is amazing! Thanks for all your help!
Aleyce has been working for weeks to get our Google maps listing corrected. The page was marked closed by a previous owner and Aleyce helped me continuously until it got resolved. Thanks to Aleyce, my Google page is now live! Great workLynn - Greenville, SC Review Date: 10/17/2016
Christa went above and beyond
In just a matter of minutes Christa gave me the greatest idea on how my customers could leave me a review online. She sent me a review link, listened to me, encouraged me to call every 30 days & really showed she cares! Her customer service is superb and I really appreciate her time & effort! She went above and beyond! Everyone at eGumball is so helpful and knowledgeable. Thank you eGumballLaurilee - Louisville, KY Review Date: 10/17/2016
Chris saved the day
Chris rectified the Google problem real quick. Google was so difficult to work with & Chris took the wheel and got it resolved for me. He was quick, efficient and so easy to work with. Thank you Chris for getting our Google page corrected.Jennette - Ottumwa, IA Review Date: 10/17/2016
Great customer service Christa
Christa added additional information inside of my control panel to increase the flow of traffic. She did a great job explaining the different features of the control panel at length. She was relentless and provided me different options which was so nice. I really appreciate her great customer serviceAmy - Jackson, MS Review Date: 10/16/2016
eGumball gives me hope
D Hill did a great job cleaning all the wrong names online. I really liked that he was patient with me & I liked that he took his time to review all the important information. eGumball gives me hope!Francisco - Fort Lauderdale, FL Review Date: 10/16/2016
Excellent job Marquis
During quality control Marquis found some inconsistent information about my law practice online because my office has been at several locations in the past. He did a good job clearing up the old addresses and phone numbers that aren't correct. I appreciate his concern for my business. He did an excellent jobNancy - Milford, CT Review Date: 10/16/2016
Easy verification
Great follow up from Chris in the activation's department! He helped me get verified with Google and was did a good job setting up my keywords.Connie - San Diego, Ca Review Date: 10/16/2016
Helpful team
Thank you Jeanie for being friendly, patient & happy to take my call! I learned a lot today and I was guided through the entire service which was so helpful! Very good customer service JeanieLis - Saskatoon, SK Review Date: 10/16/2016
Happy Customer
Jeanie went above and beyond in customer service. She was very thorough & took her time explaining everything to me. She spent a lot of time reviewing the services and made me one happy customer!Anh - Chatham, NJ Review Date: 10/13/2016
Great keyword help
The Quality Control team at eGumball is great. Marquis was very helpful, friendly, knowledgeable, and professional! He did a good job implementing the best keywords for my business.Jane - College Station, TX Review Date: 10/12/2016
Temeca is efficient
I like promptness & Temeca was super prompt! Thank you for helping me set up Microsoft and Apple maps. Helpful team!Teresa - Mountain Home, AR Review Date: 10/12/2016
Thank you Jeanie for being so helpful
I learned a lot with Jeanie, today. She is a great representative to work with! She explained everything to me in detail, and was patient and helpful throughout the whole process.Daniel - Etobicoke, ON Review Date: 10/12/2016
Very good job!
Leslie took charge & got me to pay attention. She did a very very good job assisting me with my account. She went through the entire service with me and answered a lot of questions. Thank you LeslieRichard - Del Rio, TX Review Date: 10/12/2016
Awesome customer service
Chris gave me so much direction today. He put all my information in the control panel to help my business grow online. I am glad he was patient as my computer took a very long time to turn on. He was more concerned about getting this account rocking & rolling and helping me today. Awesome customer service!Martin - Mission Viejo, CA Review Date: 10/12/2016
Happy with my service
Chris is a good customer service representative! He was terrific with helping me through the whole process and setting up additional keywords for my business. Chris is very endearing!Christy - Tampa, FL Review Date: 10/12/2016
I appreciate eGumball & Chris
I appreciate eGumball & Chris in customer service! Honestly Chris was so patient with us and I learned a lot about how this all works. Thank you so much! I rate Chris a 10Mike - Murfreesboro, TN Review Date: 10/12/2016
Chris is pleasant to work with
We are very happy with the way eGumball has treated us! We are looking forward to a long lasting relationship! Chris helped us accomplish everything on our account & was pleasant to work with!Jennifer - Alliston, ON Review Date: 10/12/2016
eGumball takes care of your business
We moved our location & Chris did a very good job updating my account information and getting my listings taken care of. Thank you so much ChrisSharon - Wheat Ridge, CO Review Date: 10/12/2016
eGumball makes it easy
Thank you Aleyce for helping me set up everything online. You made everything so easy for me! Great workDaniel - Kissimmee, FL Review Date: 10/12/2016
Thank you Jeanie
Jeanie was so awesome. We made many corrections & updates on my account and she showed me how to maneuver around my website. I really appreciate that Jeanie was very thorough and patient with meDavid - Alliston, ON Review Date: 10/12/2016
Thank you for the upgrade!
Thank you Sam for upgrading my package & helping my business get more business. I appreciate Sam he was so helpful friendly and knowledgeable.Tina - Baytown, TX Review Date: 10/11/2016
Big thanks to Julie
Julie is very caring. She helped my mother & I get our business name corrected on our Google Maps listing. Thank you Julie for good customer service!Daniel - Etobicoke, ON Review Date: 10/7/2016
Great help today from Chris
Thank you Chris for helping my daughter today with the eGumball account. Her & I are really happy with eGumball services and we felt you did a great job helping us!Joe - Shelby Charter Township, MI Review Date: 10/7/2016
Very Good Marquis!
Marquis called today to make adjustments on our account to help people find us online. He did a good job with the verification process and explained everything to me very well.Richard - Okanagan Falls, BC Review Date: 10/7/2016
Customer service is great
Aleyce got my Google account corrected so people can find my business online. She knew what she was doing and was so helpful! Thank you AleyceKyle - Washington, NC Review Date: 10/4/2016
Thanks for all your help Temeca
Temeca helped me with confirmation codes today. She was very thorough in explaining what and why she was requesting information. She was friendly and wanted to be sure I understood clearly what she was talking about. Good Work TemecaElizabeth - State College, PA Review Date: 10/4/2016
So much support
Your team did a great job! Fine service! Thanks for all your support eGumballTom - Lubbock, TX Review Date: 9/30/2016
Good Job Aleyce
Aleyce was very patient and took her time to make sure I understood everything she was saying. She helped me verify Google, Apple and Microsoft. She really did a good job helping me with all this stuff! Absolutely a 5 out of 5!Wiley - Jacksonville, FL Review Date: 9/30/2016
Great work Marquis
I had a pretty good phone call with Marquis, today. He verified my business information online, ensuring it was all correct. He also assured me that, moving forward, the ranking process will run smoothly.Chelsea - Ruston, LA Review Date: 9/30/2016
Thanks for all your help Temeca
Temeca did a great job verifying me on Google, Apple and Bing. She explained everything in great detail. I loved that she was friendly, thorough and knowledgeable!Walter - Edmonton, AB Review Date: 9/30/2016
Chris is very helpful
My phone call with Chris went fabulous. Chris helped me understand the process and made it so seamless. Shout out to Chris! I thought he did a great job!Michael - Watkinsville, GA Review Date: 9/30/2016
Leslie has a lot of patience! Thank you
I learned a lot of information today thanks to Leslie! Because she showed me everything in detail, I am staying on board! I am not good with computers and her patience was fantastic. Thank you Leslie for taking your time today to show my everything I am getting with eGumball.Ricky - Highland, NY Review Date: 9/29/2016
Great website advice
I learned so much about the importance of my website content. Marquis really cares and did a great job teaching me a few things. Marquis got us reignited! He sincerely wants the best for my business. Amazing customer service!Walter - Newtown, CT Review Date: 9/28/2016
Google issues resolved! Thanks Aleyce
Aleyce was very thorough and prompt. She helped me set up Apple, Microsoft & helped me so much with my Google account. I had 4 Google listings online that had wrong information and Aleyce got it resolved! Good work AleyceMichael - Shelby Township, MI Review Date: 9/28/2016
Happy customer
Chris has provided amazing customer service! I am one busy business owner and the best way to communicate with me is via email. Thank you eGumball for understanding this! Chris especially has responded promptly and efficiently with answers to all my questions. If I email a question I literally get an answer right away! Awesome customer service eGumball and thank you for making me a happy customer!Angela - Temecula, CA Review Date: 9/26/2016
Good work on my Google page
Thank you D for going above & beyond on my Google account! D did a great job helping me add eGumball as a manager to my Google business listing and helped me update content on my page. Good Work !Zach - Savannah, Ga Review Date: 9/26/2016
Quality control done right!
Alex is really great and so helpful. She found a lot of inconsistent business information online during quality control that belonged to the old business I bought out. She assured me eGumball would be cleaning all the old business information up & they would update it to my accurate new business info. What more can I ask for? This is amazing!Orlando - Arcadia, FL Review Date: 9/23/2016
Marquis provided great customer service!
We worked together to make a few important changes on my keywords. Marquis has a great attitude; very warm and approachable. You could tell he wasn't reading from a script. Excellent service!Sandra - Tallahassee, FL Review Date: 9/23/2016
Great tips
Leslie guided me through the process of eGumball. She showed me how it works and what I can do on my end that could help my business online. She is on top of things and gives great tips!Angelica - Kitchener, ON Review Date: 9/23/2016
Thank you for the website help
Traci is great and did a good job helping me with my website. Thank you TraciWendy - Hamilton, NY Review Date: 9/23/2016
Chris fixed my website
I was having issues with my website & Chris saved the day! Thank you Chris for resolving my Google My Business website issue today.Rameiro - San Diego, Ca Review Date: 9/23/2016
Excellent Customer Service
Aleyce did a good job setting up my new account. She got me activated in all search engines. I really appreciate her excellent customer service!Bruce - Vancouver, BC Review Date: 9/23/2016
D Hill is awesome
I enjoyed working with D Hill today. We had an enjoyable conversation and he was so helpful! Thanks for all your help DHarold - Oklahoma City, OK Review Date: 9/23/2016
Positive experience
Leslie is great! She answered all my questions and she made it very easy to understand the service. She seemed very happy to take my call and help me. Thank you Leslie for being so patient!Christie - Georgetwon, ON Review Date: 9/22/2016
Loved working with Julie
Julie helped me verify my Google page & was able to answer all my questions. She had a great helpful attitude!Vivian - Asheville, NC Review Date: 9/22/2016
Thank you for making this so easy
Julie did an excellent job setting up my Apple maps account & helping me change my business category. She was very easy to deal with! Great workJohn - Tomball, TX Review Date: 9/22/2016
Julie is on top of things!
Julie did a great job listening and staying calm while I expressed myself. Julie is really sharp, accurate and did a great job verifying my listings with Google & Microsoft.Nahid - Norcross, GA Review Date: 9/21/2016
Jeanie is the best
Jeanie is absolutely the best to work with. She is fantastic with everything! She helped me update my keywords so they would give me the best results. I really appreciate that eGumball's team walks us through the important aspects of our campaign. They do good job explaining things in detail.Paula - DeLand, FL Review Date: 9/21/2016
eGumball is so helpful
Temeca is excellent and very helpful! She helped us so much with our Google plus page. Thank you for being so helpful and friendly TemecaKaitlyn - Mount Dora, Fl Review Date: 9/21/2016
Great work Temeca
Working with Temeca today was awesome! She put my mind at ease and was very thorough. She did a very good job walking me through the process of verifying my Bing and Apple listing.Chris - Roseville, CA Review Date: 9/21/2016
Great help Ashley
Ashley did a very good job showing me everything eGumball is doing for me. She is a good sales lady and did a great job keeping me on board. Thank you AshleyAlison - Hixson, TN Review Date: 9/20/2016
Good Work Leslie
Leslie was much more informative about the services purchased. She explained everything in detail. She did a great job showing me how to enter information on the back end. Good work LeslieMarian - Pensacola, FL Review Date: 9/20/2016
Good website guidance
Traci did a pretty good job setting up my website. I like that she showed me all the moving parts to my site and how I can making changes.Bob - Wallingford, CT Review Date: 9/20/2016
Good customer service today
Thank you Leslie for explaining item by item to me! You helped me understand my account and explained everything very well to me. I am happy with the very good customer serviceJoy - Langley, BC Review Date: 9/20/2016
Temeca is the best
Temeca was pleasant to work with today. Above all she did a great job verifying my business pages for Apple & Microsoft. She did a very good job on my account. Thank you TemecaDon - Seven Hills, OH Review Date: 9/20/2016
Easy verification process
I feel comfortable working with eGumball because their team is knowledgeable and very helpful! Marquis helped me set up keywords and made verification process easy!Thomas - Indianapolis, IN Review Date: 9/19/2016
Great work Traci
My phone call with Traci was fantastic. She gave me access to a tool where I can see all services. She gave me access to my control panel and did a great job teaching me how to make updates and changes. Thank you TraciAime - Toronto, ON Review Date: 9/16/2016
Quality control on point!
Marquis in quality control called me and got straight to the point. He asked the right questions and was very positive. Thanks MarquisAustin - Brandon, FL Review Date: 9/15/2016
Good job
Marquis did a nice job fact checking and collecting data! He was very personable too! Thank you MarquisJill - Marlette, MI Review Date: 9/15/2016
Traci is amazing!
I couldn't have done it without Traci's help today! She did an A+ job helping me add keywords, zip codes & other important information necessary to my control panel.Brad - Greensboro, NC Review Date: 9/15/2016
eGumball makes everything easy
Aleyce did a great job setting up Google Apple & Bing for my business. Aleyce is friendly, courteous & overall pleasant to work with. Thanks for the easy set up!Scott - Peterborough, ON Review Date: 9/14/2016
Thank you Traci
Traci was unbelievably great! She was very attentive, patient and knowledgeable. She guided me through the entire control panel. Thanks for all the guidance.Brian - Stony Brook, NY Review Date: 9/14/2016
Chris has great energy
eGumball has all the right energy! I rate Chris all 5 stars because his energy is great! He did an amazing job grounding me & reassuring me today. Everyone at eGumball is very nice and I appreciate all of youDenise - Winnipeg, MB Review Date: 9/13/2016
My website is super user friendly
Chris showed me how to use the website and gave me all the information I needed in order to make changes on my site. He was great and made this very easy for me.Erika - Hudson, MA Review Date: 9/13/2016
Good Work D
D Hill is very patient! It's a great quality to have as I am not an easy customer. He is awesome and very helpful! D helped me merge two Google business pages together and simplified it to one. Good Work DSidney - Vancouver, BC Review Date: 9/13/2016
Leslie saved the day
Leslie is fantastic! I called with a complaint & she turned me around! She was incredibly helpful and taught me so many things. Thank you so much Leslie for being absolutely fantastic & resolving my issues!Renee - Niceville, FL Review Date: 9/13/2016
Productive phone call
Marquis was helpful and professional. He called to verify my business information and helped me come up with the best keywords for my business. He ensured there were no inconsistencies with my business address and phone number online. Great quality control, Marquis!Clayton - Lawrence, MA Review Date: 9/12/2016
Happy with eGumball services
Ashley was honestly great! She saved a customer today! She was a good match for me! She resolved and answered all my questions. I really appreciate Ashley so much for being very helpful and patient with me. I am happy with eGumball services thanks to Ashley!Amy - Winter Haven, FL Review Date: 9/12/2016
Jeanie delivers the best customer service
Jeanie is the best customer service representative that I have ever worked with! She is cleaning up all the garbage out there online on my business name & address. She explained a lot of things to me and was very nurturing, empathetic & understanding of my feelings. Thank you Jeanie for all that you did todayCalleros - Mission Viejo, Ca Review Date: 9/12/2016
Ashley is excellent
Ashley is excellent at what she does. She really wants to work with the customer and listen to them. It was nice to work with her and really figure out what needed to be done in order to get the best results. I would request working with her again simply because she is really excellent!Mark - Dallas, TX Review Date: 9/12/2016
Great customer service
Thank you, Jeanie, for helping me with my billing issue and explaining eGumball's services. You did a great job looking into my online business information. Thank you for removing the incorrect info. I love that you took your time and were patient with me! Great job.Teresa - Jackson, MI Review Date: 9/9/2016
Temeca made it happen!
Thank you Temeca for following up with me! I loved that you walked me through the Google listing process and that you were able to get my old location marked closed. Thank you for all your help!Ginger - Haslet, TX Review Date: 9/9/2016
Thanks for all your hard work
Christa resolved my concerns and was very informative and attentive. She did a great job also helping me with my website and making sure things are set up correctly on the back & front end.Nigel - Franklin, TN Review Date: 9/9/2016
Five stars!
Marquis did a great job on my account! He is a 10 in book! He took his time and completed quality control on my account.Ted - Spring Hill, FL Review Date: 9/9/2016
Great Quality Control
Marquis made sure all my information is up to date. He made sure that if my business information is incorrect online, eGumball will update it. Work with Marquis because he is very thorough, courteous and helpful!Dawn - Columbia City, IN Review Date: 9/9/2016
Thank you Christa for all your help today!
I was really happy that Christa was able to help me update my new location and website on Google. She explained the service in detail and now I understand how things work! I am more comfortable working with you guys! Thank you, Christa.Brad - Assiniboia, SK Review Date: 9/8/2016
Great work Jeanie
I called in today because I wanted my old business address extracted from online websites. Jeanie was extremely helpful! Jeanie did a good job helping me understand the process & how everything works. Thank you JeanieGerry - Vero Beach, FL Review Date: 9/8/2016
Great help with Google Apple & Bing
Aleyce did a wonderful job getting my online listings situated. She is a great listener, friendly and personable. I am happy she helped me verified all my listings today! Great work AleyceThersea - Elkton, MD Review Date: 9/8/2016
Jesus is super helpful!
Thank you Jesus for helping me add keywords on my website and for the great advice on getting online reviews!Stoney - Pisgah Forest, NC Review Date: 9/8/2016
Aleyce Rocks
I am so happy that Aleyce corrected my Google listing and got it done in one day! She is a great listener and very efficient. eGumball has a great service teamGeorge - Oklahoma City, OK Review Date: 9/8/2016
Quality control done right!
Marquis did really well on my account today. He was patient and extremely helpful. I am happy he made the corrections necessary on my business information. Thanks Marquis for being super friendly & super informative!Monique - Oklahoma City, OK Review Date: 9/1/2016
Temeca is awesome
I was helped today by an amazing rep named Temeca. She helped me set up Google Apple and Bing accounts and even went over keywords with me. She was able to answer all my questions! Temeca is great!Susan - Dalton, GA Review Date: 9/1/2016
I see the light! Thank you Jesus
I was happy to learn so much today. My face lit up when Jesus was able to show me everything I am getting. It all clicked and now if feels good to fully understand everything. Thank you JesusAnnette - Houston, TX Review Date: 8/31/2016
Great Quality Control
Marquis in quality control did a good job with my account. He went over my business name, address & phone number. He informed me of the different ways the online community represents my business information and assured me it would be corrected and updated where ever it may be wrong. He made sure to get everything done correctly. Thank you Marquis I am really happy with your service.Duane - Grand Junction, CO Review Date: 8/31/2016
Excellent Customer Service
Excellent excellent service today with Christa! She really addressed all my concerns and genuinely wanted to figure out what was happening with my account. She was willing to help, listen and work with me. She made me feel more at ease. I have understanding now of where my account is going from here and what is happening. Thank youTroy - Hope, BC Review Date: 8/31/2016
Appreciate all that you do
I appreciate everything Jesus has done for me. I really liked that Jesus had great follow up and kept me informed of the changes that I wanted made on my account. Thank you for your work and the service eGumball provides for us!Dave - Montague, MI Review Date: 8/31/2016
Lynne Rocks!
Lynne went through the whole thing with me and now I get it! She is amazing at how she explains things. She immediately got me in front of the computer so she could show me what she was talking about. This is all foreign to me and she was a great teacher!Joyce - Tampa, Fl Review Date: 8/31/2016
I am one happy customer
So far everything is great I have no complaints. I am new to all this computer stuff and Leslie in customer service was really helpful. She answered all my questions and helped me set up my website and add additional keywords onto my control panel. Thank you LeslieWilliam - Columbia, TN Review Date: 8/31/2016
Ashley is awesome
Ashley showed me the profile page and took the time to walk me through every aspect of it. I learned a lot of important stuff! Ashley is awesome, please give her a raise! I highly rate her 6 out of 5 stars!Dan - Chesapeake, VA Review Date: 8/31/2016
Great program
Chris was great, he walked me through the whole program and brought me up to speed! I was really impressed with his customer service. 6 out 5 !Mark - Stuart, Fl Review Date: 8/31/2016
Thank you Chris for being so helpful
Chris is super helpful! I called in because I needed some guidance on our account and he did just that. He answered my questions and resolved my concerns. He was fantastic! I loved that he followed up with me after his initial call, as well.Kristine - Aurora, CO Review Date: 8/31/2016
Leslie is awesome to work with
Leslie was so awesome! She truly listened to what my concerns were and resolved the problem! I haven't had this type of customer service in a long time. I learned a lot today & happy that Leslie resolved the problem. Thank you so much Leslie for great customer serviceBill - Irvine, CA Review Date: 8/26/2016
Positive Experience
Thank you Leslie for helping me with my multiple locations. I really love the service and I am staying on board for a long time!William - Yorba Linda, CA Review Date: 8/26/2016
Best customer service experience!
Every time I ask Christa a question, she always has the answers I need. She did an amazing job with my website and helped me learn a lot. I like that she is sweet, and that’s what will keep customers coming back. She never declines my calls and is never is frustrated. She is so understanding, professional, and likes to hear my ideas without interrupting. As someone running a business, it was nice to work with Christa, who was so patient. She was always considerate of my busy schedule. Christa cares a lot about people and, when you care, you perform better!Kristy - Edmonton, AB Review Date: 8/26/2016
Paul & Ashley were so helpful!
We had been in contact with Paul regarding billing and not being satisfied with service. He was very helpful and upgraded us. Then he transferred me to Ashley for help on how to fix our account. She was very helpful. I would say 5 out of 5! Thank you Paul & AshleyRenee - Cheboygan, MI Review Date: 8/25/2016
Big thanks to Ashley
Ashley was really really good! The best actually! She helped me with everything! She did a great job, Thank you AshleyJackie - Fort Myers, FL Review Date: 8/25/2016
Love the service
Lynne took care of my Google Map issue & we renewed our contract. We really do like the service and our customers love the website. I think this is a good product & a good price for what you get! Thanks for all your help LynneJohn - Rolla, Mo Review Date: 8/25/2016
Great service from Christa today!
Christa was phenomenal to say the least! She gave me a general understanding of the service and what I am after! She was really patient and was good at explaining the service in a way that was easy for me to understand. Christa is really good at what she does and pointed me in the right direction.Jeff - Von Ormy, TX Review Date: 8/24/2016
Great help today!
My phone call with Sam was awesome! He was very patient and explained everything perfectly. The best thing about him was that he was persistent to take care of my account! I was really glad he called to get this all handled for me. Thank you SamDorothy - West Chester, PA Review Date: 8/23/2016
Lynne is very helpful
Lynne was very helpful and explained everything to me. She took down all the information she needed about my practice & did everything for me. That was really reassuring!Thanks Lynne for all your helpVivian - Asheville, NC Review Date: 8/23/2016
Thank you Leslie for showing me everything
Leslie was extremely helpful and informative. I had questions about what eGumball does for me and she walked me through my website, listings and everything. Thank you LeslieDoug - Bowling Green, KY Review Date: 8/23/2016
Aleyce is very helpful
I want to thank Aleyce for being very helpful and patient today. She walked me through a couple of steps that were needed for my local listings and was so great!Monty - Rockaway, NJ Review Date: 8/22/2016
Job well done!
Marquis did very well on my account. Today he called to go over all my business information. He did find a few variations of my old addresses from 8 years ago that was cleared up. I liked that he was kind and courteous and he knew what needed to be done. I'd say it was a job well done!Kent - Sun City, AZ Review Date: 8/22/2016
Thank you eGumball
Fabulous work on my account Temeca! Temeca was techy but very patient. She addressed all my questions and got the codes set up on my listings.Yvonne - Edmonton, AB Review Date: 8/22/2016
Chris fixed my Google listing
There was a problem with my Google listing & after a few phone calls back and forth, we finished everything and it got resolved. Thank you Chris for solving the problem! You were great!Debra - Chicago, IL Review Date: 8/22/2016
Temeca saved the day!
Temeca fixed my listings that were showing my old business name from four years ago! She made sure she updated the business info to show the current business name on Google, Apple and Bing. I am happy that she got it all fixed! That was my main concern & now it is all good. Thank you TemecaApril - Red Deer, AB Review Date: 8/22/2016
Really nice customer service experience
Aleyce is very good! I enjoyed her assistance. What ever I needed help with she made sure she got it done. Thank you Aleyce for also making an address change to my Google listingAlen - New York, NY Review Date: 8/21/2016
Great local listing help
Meca was very helpful and persistent to get this all handled for me. She was in charged of making sure that my Google Apple and Bing was verified. Thank you eGumball for helping us outManuel - Vallejo, Ca Review Date: 8/21/2016
Thanks for all your help Temeca
Thank you Temeca for getting all my listings taken care of. Temeca took care of both of my businesses in one phone call so it all blended together just fine. Thank you!Yvonne - Edmonton, AB Review Date: 8/21/2016
Great work Christa
Christa was very good and calmed my temper. I called in frustrated and she did a great job understanding my concerns and resolving them. She was very nice and explained some stuff I did not know before. Very nice work ChristaAllan - Cincinnati, OH Review Date: 8/21/2016
Very good help today!
Ashley is a real asset to the company. The phone call today went extremely well and she was very helpful with everything!John - San Juan Capistrano, Ca Review Date: 8/21/2016
Thank you so much Starlette
Starlette was lovely! She was very understanding of my billing issues and she came up with a resolution and made an effort to make it all better. Thank you so much StarletteDorothy - Brazeau County, AB Review Date: 8/21/2016
Customer service is very informative
Ashley was good about reviewing services with me. She showed me what has to happen to get results. Very informative and good!Claude - Windsor, ON Review Date: 8/19/2016
Ashley is very professional and
eGumball has very good customer service representatives. Trained & professional! I wish my employees were that good! I learned a lot and Ashley was very pleasant. She did exactly what I asked her to do! We went through the websites and I wanted a couple corrections made and she did it immediately. Thank you so much AshleyChery - Stephenville, TX Review Date: 8/19/2016
Thank you Aleyce
Aleyce took care of everything I needed. She was great, helpful and completed everything without a problem. I would easily rate her good customer service 5 out 5 . Thanks AleyceMarshall - Sunnyvale, CA Review Date: 8/19/2016
Thank you for the easy set up
Temeca was very friendly and nice, and the overall eGumball service has been great so far. Temeca helped me with our company listings on Google, Bing and Apple Maps.John - Redondo Beach, Ca Review Date: 8/19/2016
Friendly Helpful Attitude
Good phone call today with Leslie. She was very courteous, polite and helped me understand where we stood on our program. She did a great job walking me through my control panel! Thank youAl - Maxton, NC Review Date: 8/17/2016
Traci is so understanding
Traci has amazing patience. She understood my feelings and was very understanding of my needs. I was so happy she resolved my issues! She helped me out a lot! I really appreciate TraciCarlota - Brentwood, CA Review Date: 8/17/2016
Traci is great to work with
Traci is very helpful. She did a great job directing me on how to set up and change things on our website. She answered all my questions and was very considerate.Anne - Sublette, KS Review Date: 8/12/2016
Great customer service
I saw my rankings on Google & saw my website finally! Leslie did a great job walking me through the website. Thank you Leslie for great customer serviceFelimon - Sanford, NC Review Date: 8/12/2016
Aleyce has great follow up!
Every phone call that I have with Aleyce goes very well. She helps me with everything! Every time I leave a message she returns my calls immediately and answers her phone every time I contact her directly. She has great follow up and I really appreciate all the help and work she does for me!Joseph - Raleigh, NC Review Date: 8/12/2016
Excellent service today!
Excellent service today! I called in and spoke with Leslie who was able to explain exactly what eGumball is doing for my business. She clear up a lot of questions and concerns that I had and showed me a lot of things! What really stood out to me about Leslie is that she was more concerned about my needs and resolving them. She really went deep with explaining the service and that was just so helpful. Thank youFernando - Sacramento, CA Review Date: 8/12/2016
Thank you Temeca for making this very easy
I love that Temeca is simple to deal with & doesn't take too much of my time. She helped me activate Microsoft maps ,Apple maps and she took over my Google listing. Thank you Temeca for all your help today and making this easyPaul - Lauderhill, FL Review Date: 8/12/2016
Satisfied Customer
If Leslie wasn't who she was I would have not continued service. She is so amazing! She got me thinking straight real quick and helped me learn a lot. She was really good about walking me through everything. I am so happy I understand how the service works and now I feel like I have some control! Thank you LesliePaula - West Palm Beach, FL Review Date: 8/11/2016
I appreciate all of your hard work!
Thank you Lynne so much for your ongoing help assistance. I am so happy with all of the services that I have received through eGumball! You and Cameron especially paid us great attention and helped every way possible.Cristie - Houston, TX Review Date: 8/11/2016
Thank you so much Leslie for your time and dedication
Leslie was a good change from the last couple of phone calls to customer service. She went through my account and reviewed it well with me. She took plenty of time reviewing my website & gave me helpful advice on changes I should make on my website in order for my account to perform better. I completely respect the fact that she never rushed me and took her time to adjust my keywords to more appropriate ones. Thank you so much Leslie for your time and dedication!Clint - St.George, UT Review Date: 8/11/2016
Gold Star for Sam!
Sam is a nice fellow who helped me get connected back with you guys. He did a great job and thoroughly explained everything to me. He gets a gold star for being so helpful! Thank you so muchDon - Dever, CO Review Date: 8/11/2016
Happy for clarity, Thanks Leslie
Leslie really did an excellent job today. She explained everything to me with such detail that I now understand the process! After she went through the entire service with me I extended my contract. Excellent customer service!Mona - Oklahoma City, OK Review Date: 8/10/2016
I am delighted to work with Aleyce
I commend Aleyce on her customer service. She is in top 1% of the best customer service! She genuinely is interested in her job and actually likes her job. Her personal customer service makes it enjoyable to do business with you guys. It's great to deal with people like Aleyce! I am a small business & she really took care of me. I appreciate her customer service & the resolution she provided. She is a 10 out of 10!Tony - Salem, OR Review Date: 8/10/2016
eGumball has great people to assist me
Very pleased with Jeanie's customer service. She was helpful and got me very organized. I really liked that she was very patient and very detailed as she walked me through everything. Very nice dispositionVikki - Sumter, SC Review Date: 8/10/2016
I am staying on board
Leslie made me feel much better and convinced me to stay on board. She answered all my questions and is very knowledgeable. I learned a lot about how this all works and I learned that it is going to take time.Fitz - Glassboro, NJ Review Date: 8/10/2016
Aleyce is a great rep
Aleyce is an 11 out of 10! She answered a lot of questions and her answers were great. I learned how Google works and she clarified how I could get Google reviews. I am thankful that she helped me upload photos to my Google page. She did very good and is a great asset to the company. I am glad I got her as a representative. Thank youMike - Glendale, AZ Review Date: 8/10/2016
Happy to renew my services
My phone call with Leslie went well! I initially called in to cancel services but after discussing with Leslie about everything I am getting, we decided to move forward and continue with services for another 6 months. Leslie really addressed my questions and concerns & I thought she was very good at explaining things. She got me on the computer and showed me how to find my ads. Thank you LeslieRobert - Grosse Pointe Farms, MI Review Date: 8/9/2016
Great customer service
Excellent phone call with Ashley! She reviewed everything and how the system works. Thank you for answering all my questions todayAngelo - Portland, ME Review Date: 8/9/2016
Leslie is very patient!
In general it is uncommon to receive great customer service but today Leslie provided great customer service! It was nice to understand her as she walked me through some steps. She told me there was things that I could do while eGumball helps me with the directories. Thank you Leslie for being patient and providing me good info! I am very happyEmily - Wakefield, MA Review Date: 8/9/2016
Thank you Leslie for all your help
I called confused about a lot of stuff & it took a few times to explain it all to me but I finally understood the changes to websites and directories that need to be made. Leslie helped me add features to our webpage. I am happy tat she really made it happen. Great customer serviceShane - Canton, GA Review Date: 8/9/2016
Thanks Leslie for all your help today
Leslie was great today! She was able to get my on the computer and show me what y'all were doing for me. She was very helpful, thank you Leslie!Linda - Woodlands, TX Review Date: 8/8/2016
Thank you Christa
Christa is fantastic & very helpful! She answered all my questions and was very professional. Overall a very good experience!Carol - Mesquite, TX Review Date: 8/5/2016
Excellent service from Temeca today!
Temeca is really excellent. Computers are not my thing and she was very understanding and explained things thoroughly while be patient. We were able to add eGumball as a manager to my listing & we verified Google Apple and Microsoft. I definitely rate her customer service 5 out of 5Melani - Victoria, BC Review Date: 8/5/2016
Very good customer service
Jeanie in customer service helped set up the most effective word searches. She answered all my questions and she was clear and easy to follow. She couldn't have been better! Very good customer serviceJack - Lake Geneva, WI Review Date: 8/5/2016
My phone is ringing!
I see that people are calling my business so that is a good sign! Ashley is very friendly and has helped me understand what is happening with my online marketing. Thank you AshleyTom - Granger, IN Review Date: 8/5/2016
Ranking #1 for 3 years in a row!!!
I am number one on Google Maps thanks to eGumball for 3 years in a row now! I am so happy! eGumball really knows how to get the job done! I spoke with Chris today & I didn't even need to explain myself a lot because he knew exactly what I was talking about and got it fixed right away while I was on the phone. You guys are so amazing and I am never going to change companies because you guys have me ranking number one on all my keywords on Google. I am cool with you guys! Thank you!Debbie - Oshkosh, WI Review Date: 8/5/2016
Awesome website help
Jeanie helped me update my website & add online booking. She was really patient and went through everything one by one and showed me how to get into it . She had really great follow up via email and overall she was really goodNicky - Kinston, NC Review Date: 8/4/2016
Very impressed with eGumball services
I recently associated my business with eGumball. Aleyce really impressed me when she helped me out today I am absolutely happy . If a business is not my direct competition I would certainly recommend eGumball to help their business out. I am very happy & very impressed with the service so far! Great communication and team!Paterasp - Burnaby, BC Review Date: 8/4/2016
Great Google listing help
Aleyce was helpful with my Google listing. She clarified the program for me & showed me my local rankings on Google.Colin - Malibu, Ca Review Date: 8/2/2016
Thanks Lynne for fixing my website
Lynne fixed a couple of issues I had on my website right then and there in one phone call! eGumball's service is so good! Thank you LynneJoe - Jackson, NJ Review Date: 8/2/2016
Hunky dory!
Everything is hunky dory! Temeca made it simple to activate my listings. I gave her the numbers that she needed & now she will have my listings live in 24-48 hours. Temeca's customer service was excellent , I am very happy.Jim - Richmond, Va Review Date: 8/2/2016
eGumball service works
I definitely like the service and it is working great! I am receiving phone calls which is great. Lynne guided me on Google to show me how to find my business online & I finally saw my business on the front page of Google.Odette - Herald, Ca Review Date: 8/2/2016
Learned a lot & Customer Service is great
Christa helped me log into my website since I hadn't logged into it in a long time.She walked me through the control panel and explained stats & helped me add zip code and keywords. I did learn that updating or changing addresses on websites take time. Christa was willing to take what ever time needed on my account & had a great voice inflection. Great work ChristaRandy - Medford, OR Review Date: 8/2/2016
Perfect Customer Service
Customer service is perfect. Jeanie solved an issue right away and helped me on so many things which included pictures and my video. Thank you eGumballJenny - Staten Island, NY Review Date: 8/2/2016
Happy with eGumball's customer service
Temeca really made my day! She was really great and was very prompt and efficient when she activated my Microsoft & Apple listing. I have nothing but good things to say!Ludivina - Brownsville, TX Review Date: 8/2/2016
Jeanie was very helpful
I hardly need to call eGumball but when I do customer service is great. Jeanie was very helpful! She showed me how my patients can review my Google listing and how the Google thing works in general. She also created an easy link that I could add to my email in order for my patients to leave me feedback.Yasmin - Naples, FL Review Date: 7/29/2016
Great job on my account
Braulio is really patient & was never in a hurry during our phone call. He was a very easy guy to work with & I liked that he did not rush me. He called to get something accomplished & we got it done! He did a great job also helping me with search engine keywords. Thanks BraulioRobert - Redding, Ca Review Date: 7/29/2016
Jeanie is really really helpful
I am very happy with everything that Jeanie has helped me with. She answered all my questions & showed me what information eGumball is updating,correcting & publishing. She did a great job with changing my template and working on combining my google listings together.Debbie - Fort Collins, CO Review Date: 7/27/2016
Superb Customer Service
Ashley the customer service rep was amazing. She helped me change out some photos for my business website. She was really kind and patient during the phone call. Her customer service is superb! I wish I could work with her all the time! Thank you Ashley for showing me how all this works.Lisa - Delray Beach, FL Review Date: 7/25/2016
Thank you Temeca for all that you do!
My phone call with Temeca went very well! She was so thorough & professional. We were trying to get access to the verified Google my business listing and she guided me through that process. She made a couple of phone calls to Google & we gained access to the page. I am happy she resolved this quickly within the hour & she helped me understand why we are having problems with our Google my business listing & took care of all. That is amazing customer service. Thank you Temeca!Mindy - Canton, Ga Review Date: 7/22/2016
Quality Control on point!
Braulio did his research to distinguish which information was correct & what information wasn't. He was polite and the way he explained things was clear for me to understand. Thank you Braulio for the quality control & keyword help today!Sam - Conway, AR Review Date: 7/22/2016
eGumball got my domain back ! Thank you!
Chris was so helpful! We had a good conversation about my account & he took me into my website and got the website domain back that I have always wanted. I don't know how you did it but thank you for all that you do! I appreciate Chris & eGumball's team.Norma - Granite Falls, NC Review Date: 7/20/2016
Thank you Braulio
Braulio made sure I had all the proper information on our Google listing. He was very thorough and patient and I liked that he respected that I was a busy man. He knew the importance of my time and I really appreciate that. Thank you Braulio for the great customer service!Tim - Whitewater, WI Review Date: 7/19/2016
Ashley is awesome
Ashley is excellent! She has been helping me a lot on the template site. She guided me through the control panel and really showed me how to make changes on my own. All around Ashley is a good one to work with! Thank you AshleyGerald - Estes Park, Co Review Date: 7/19/2016
Thanks for the great work Chris!
Chris is very professional and thorough. He walked me through what services I am getting & navigated me through the website. I learned how to update my information in the control panel and I really learned the importance of the service. Great work Chris , thanks!Denver - Hewitt, TX Review Date: 7/19/2016
Great service call
Traci is very informative and knowledgeable. She was able to get me on the computer and navigate me through my control panel and website. Great phone call!Chan - Humble, TX Review Date: 7/8/2016
Braulio thank you
Braulio was fantastic friendly and thorough! I am so happy now that I am working with eGumball. Great company to work withRenee - Amarillo, TX Review Date: 7/8/2016
Aleyce fixed my Google listing
My service call with Aleyce was wonderful. We resolved everything before 6pm. I had issues with Google pages prior to eGumball and she was very patient & waited for us to get emails and passwords in order to fix this. Thank you guys so much for resolving!Odalys - Miami, Fl Review Date: 7/8/2016
Leslie is the best!
I was very happy with the way Leslie handled my issues. I would give her a 5 star. She has been the best of explaining how things worked and willing to fix my issues with my website. Thank - You, Scott E. DeanScott - Elkton, VA Review Date: 7/7/2016
Christa is helpful
Christa was great on the phone and very helpful. I learned exactly what was going on with my account. I really like that Christa was friendly & explained things clearly. I give her 5 out of 5Barbara - Georgetown, ME Review Date: 7/7/2016
Customer service is out of this world! So great!
The customer service at eGumball is out of this world! So great! Aleyce is doing exactly what she promised! I have no negative feedback for eGumball , only good things to say. Aleyce helped me out so much with my Google listing. I had a Google verification issue with my old business and she worked it out with Google. Also I had negative reviews that were irrelevant to my business on Google and she was able to talk to Google and get the reviews removed. I am so happy!Wayne - Brooklyn, NY Review Date: 7/7/2016
Great service
Friendly fast service and Jeanie talked me through the few things I needed help with. Thank you so muchAdrienne - Canton, GA Review Date: 7/7/2016
Positive experience
I like Ashley's positive energy and how on point and proactive she is on my account. I think she did a really good job with explaining the whole process and proving great information. I am happy we are working close together to make my ranking higher.Vikki - Sumter, SC Review Date: 7/6/2016
Jesus deserves a raise! I am so happy
The reason I renewed my contract is because of Jesus Marin. His customer service is exceptional. I was almost duped by another company & he called the other company using 3 way calling and asked the right questions and supported me as his client and overall stuck up for me. He is so knowledgeable & even had the other company refund my money. I am so happy that I have been able to work with an amazing individual at eGumball because through him I have learned so much and now I am knowledgeable of how this all works. eGumball is the only company that has been able to explain what they do and how they do it while teaching their customers at the same time. Jesus deserves to be employee of the month!Kelly - Paducah, KY Review Date: 7/6/2016
Customer service is easy to talk to
I like that I can call and talk to a person fairly quickly. Ashley & I went over all of my questions and she was able to help me with each thing! Ashley was very helpful! I would rate her at a 5Stephanie - Sheboygan, WI Review Date: 7/6/2016
Christa was helpful
Christa was very responsive to my concerns. She returned my call and even followed up on our discussion by sending me some additional information and suggestions via email. Specifically, she assisted me in making simple changes to my website to make it mobile-friendly which, as she explained, should improve my Google rankings. I would surely give Christa a 5 out of 5 for customer service.MIchael - Pikesville, MD Review Date: 7/6/2016
Pretty simple
I love that the control panel is pretty straight forward and simple. I learned a lot with Traci on today's phone call. She was really nice, polite & knew exactly what she was talking about.Ted - Bellevue, ID Review Date: 7/1/2016
Great customer service Jeanie
Jeanie is the best. I know she is doing as much as she can on my account and she is doing a really good job! I like that she keeps me informed and is so helpful. Thank you JeanieSteve - St. Petersburg, FL Review Date: 7/1/2016
Thanks for helping me manage my Google Listing
Jeanie helped me find out what I wanted to know. She showed me the Google listing and I was added to it so I can manage my own page. She really is a good customer service person. Thanks for all your helpMalcolm - Wyomissing, PA Review Date: 7/1/2016
Happy with my marketing
I am very happy with the marketing eGumball is doing for me. Christa was very helpful in customer service and she answered all my questions that I had regarding my website. Thank you for everythingTeresa - Jackson, MI Review Date: 6/30/2016
Great customer service team
Friendly, Nice & Helpful! I called to find out what else we could do to give my business more attention and Christa gave me good information and encouraged me to get reviews on Google. She explained the user friendly control panel, coupons & stats as well. Thank you so muchHoward - Owings Mills, MD Review Date: 6/30/2016
Julie really was helpful
I was delighted to get Julie's call today. She clarified the service beautifully and now I fully understand what I am getting with eGumball. I am so glad to be working with eGumball & customer service is great!Elaine - Des Plaines, IL Review Date: 6/29/2016
Thank you Traci !
Thank you Traci for answering my questions today! Traci did a good job showing me our site and helping me with our existing domain name & the domain name eGumball purchased for my account. She was really polite and informative and gave me all the answers I needed. Thank you so much Traci!Cheryl - Pompton Lakes, NJ Review Date: 6/28/2016
Google help
I have learned so much about Google ! Thank you Christa for explaining things I could do on my end to improve reviews and all that stuff. I have learned a whole lot and since all my questions were answered today I feel really good about this! Thank youBruce - Annapolis, MD Review Date: 6/27/2016
Ashley was extraordinary!
Ashley was extraordinary! She went above and beyond with answering our questions in detail and helping us. Everyone at eGumball always provides good customer service. Ashley was very thorough with providing us information, so thorough that we fully understand how Google, for example, works regarding its policies and how they work. We like that she is very patient and very knowledgeable when answering our rather silly or difficult questions. She referred us to different websites were we could refer to this information if we ever forgot or needed a refresher. She took the time to explain in detail some concerns that we had with a kind attitude and again knowledgeable state of mind. Also we love the dashboard because it is easy to follow and easy to modify any information that may be incorrect or if we just want to do an update. When we call to ask a question, there’s always someone that answers the phone and provides us well explained information. We don’t have to schedule an appointment to get help, unlike other companies. The representatives are always so cheerful and willing to help. Every time we call, we always learn something interesting. We thank Ashley for helping us improve how we market our business and how we go about marketing it on the internet. Thank you all at eGumball for being so thorough, kind and always being so helpful! Thank you , Dr. Choby’s OfficeMary Ann - Vienna, VA Review Date: 6/21/2016
Excellent customer service from Ashley
Every time I talk to Ashley she is very good and very thorough! She provides a lot of information on what I can do and what eGumball is doing for me. I am extremely happy with her excellent service. Thank youThomas - Hudson, NH Review Date: 6/20/2016
Thank you eGumball, I am really happy
Jeanie helped me log onto my desktop computer where she was able to guide me onto the egumball site and into my control panel. She got me set up real good and it was a great learning experience because I am not computer savvy. I am really really happy to have eGumball!John - Praireville, LA Review Date: 6/20/2016
So happy with eGumball's customer service
Customer service is amazing! Christa guided me on how to set up my website and showed me links and how to make changes. She did great explaining everything and was informative. The website is user friendly and overall I am happy with the team!Cathy - Dyer, IN Review Date: 6/16/2016
Pages are all verified ! Thank you
Everything is good with eGumball. Temeca is very patient and friendly and walked me through the entire verification process and the codes. My other social pages are now verified and I thought it was great that she showed me how to get around the dashboard. Thank you so much Temeca for being very helpful!Marcia - Richmond, IN Review Date: 6/15/2016
Mary Thank you
I am happy with Mary's efforts! She helped me correct my name on Google Maps and location. She did a good job following up and I am happy!Gary - St. Cloud, FL Review Date: 6/14/2016
Great Google help
Aleyce helped me get access to a Google page that was created four years ago. She was quick to resolve the issue and even talked to Google to get the page verified. The main thing I really liked was her follow up! Thank you Aleyce for everythingBhushan - Atlanta, GA Review Date: 6/10/2016
Great service
I had eGumball for 6 years and then parted ways and realized I just made a huge mistake. I signed back up and Jeanie made sure my account was on the right track! I commend Jeanie for being patient with me as I am not tech savvy. She reassured me that my online marketing is going in the right direction.Mike - Milan, IL Review Date: 6/9/2016
GREAT FOLLOW UP
I am very pleased with Aleyce! She did a great job helping me with our account. She is really on top of things and has fantastic follow up! So far I am very happy, THANK YOUJane - Pennington, NJ Review Date: 6/8/2016
Professional Customer Service
Definitely helpful team! I thought it was great that Temeca showed me how to access Google + through my Gmail. She walked me through the Apple and Bing listings and explained time frame as to when they would be available online. I think she has a great personality and gets straight to the point. Thank you TemecaJonathan - Hopewell, NJ Review Date: 6/7/2016
Thank you Christa and Christina
Christa got me right into the control panel and showed me what I can add and change. I like that the control panel is user friendly and also that customer service is friendly and professional. I also would like to add that Christina did a great job setting me up with my listings.Mike - Boulder, Co Review Date: 6/6/2016
Traci is so awesome! Thank you!
You guys are paying way more attention to me! Traci is so so nice! Give her a raise! She helped me with pictures, keywords and zip codes. It was very useful information and the control panel is user friendly! You guys are doing such a good job thank you!Peggy - Dunnsville, Va Review Date: 6/3/2016
Road to success
Mary did an excellent job answering all my questions and has us on our way to success. We should be good to go! I appreciate all the helpDale - Cincinnati, OH Review Date: 6/3/2016
Christa thank you
Thank you Christa for your Google reviews advice and for helping me log on to my control panel and walking me through it all! Very professional!Frank - Barnhart, MO Review Date: 6/3/2016
Thank you Christa for your help today
I am not good with computers and Christa was so patient, clear and concise. She worked with me through everything and overall it was a good experience. You have a great employee!Doug - Lutz, FL Review Date: 6/3/2016
We are on the right track
Mary is working diligently trying to get me straightened out on Google. She is knowledgeable and very helpful! Mary knows what she is doing and it is nice to know we are on the right track!Georgia - Swansboro, NC Review Date: 6/2/2016
eGumball's team is awesome
Thank you Mary for helping me with Google Microsoft and Apple and explaining why and what you were doing on my account. I liked that you were personable and persistent! Also thank you Chris for helping me fill out important information on my control panel. eGumball's team is awesomeVickie - Erie, PA Review Date: 6/2/2016
eGumball is the way to go
Jeanie explained the technology and how it works! It took me some time to figure out that this is the way to go! I am happy to be working with eGumballDavid - Star City, AR Review Date: 6/2/2016
Big thanks to Temeca
The biggest thing I like about Temeca's customer service is her follow up! She was so helpful and informative and really walked me through what was coming. She also provided me her contact information so she can upload photos for me. eGumball is holding up on the deal! Thank you so muchKathy - Algonquin, IL Review Date: 6/2/2016
Ashley is my yin to my yang!
Ashley is my yin to my yang! She is very in tune and very prompt. I have a great appreciation for all the work she has done for our business. I am happy she is getting me a website that is Google compliant and I just want to say I am really happy! She is my right arm and just overall a great worker! Thank you so much AshleyNita - Indianapolis, IN Review Date: 6/1/2016
Thank you Sam for the upgrade
Sam helped upgrade my package and explained everything in detail. I really liked that he listened and answered all my questions today! Thank you for being awesome!Linda - Albany, OR Review Date: 6/1/2016
Thank you Jeanie for all your help!
My phone call with Jeanie went very very good. Today she helped me change my keywords and pictures. I also liked that she explained Google Maps very well. Thank you!Lorena - Mesa, AZ Review Date: 5/31/2016
Google Map Help
Thank you Mary for changing my Google maps location marker from the middle of the yard to my actual driveway. That was nice!Jen - Broussard, LA Review Date: 5/27/2016
Ashley is so helpful
Ashley was easy to work with and very clear. We weren't familiar with Google and now I feel connected!Amy - Richland, MI Review Date: 5/27/2016
eGumball's team works hard
Anything that comes Aleyce's way she can handle. She has been very good to work with. I liked that she found 2 Google plus pages that I was not aware of and she made corrections. I learned eGumball’s whole team makes sure our information online is consistent. Thanks eGumballBetty - Rocklin, CA Review Date: 5/26/2016
They know it all!
Jeanie educated me on a couple of things regarding what Google is looking at and why we need to fix things. The phone call was very educational and overall the customer service call went good! Big thanks to JeanieTom - Rockford, MI Review Date: 5/26/2016
Great job Shayda
Shayda was very professional and enjoyable! I give her the highest marks straight across. She is an excellent employee in the most favorable light and I am happy now to understand what we need to do to optimize.William - Incline Village, NV Review Date: 5/25/2016
Cleaned Up and Verified!
I am new to Google and Aleyce held my hand and walked me through the process. I had different pages that weren't verified and a whole bunch of things online. She helped me resolve the issue and got it all cleared up. She absolutely deserves the highest rating!Neal - Wilmington, DE Review Date: 5/24/2016
Tremendous Help Today
The customer service Representative Ashley is knowledgeable and very helpful. I was helped through different things today and got my account resolved. I am not a computer person and Ashley showed me how to use my website and I was able to see how many people hit my website. Tremendous help today! Ashley is a 10!Kathy - Orange City, FL Review Date: 5/24/2016
Pleased with Ashley's Customer Service
I was very pleased with the services Ashley provided me with on Friday. She took the time to work with me in my obsessive way, being patient with me the whole time. Her follow-through on sending me options for different pictures was immediate. She also followed up either later that day, or on Monday re: my satisfaction. Thanks again, and please give Ashley major kudos for her quality and responsiveness with me, as one of your clients.Annette - Topeka, KS Review Date: 5/24/2016
Mary thank you
Mary updated my name on Google and made some corrections on some accounts. I learned a lot and now I feel more confident that my customers will look at the right information.Marcelo - Santa Maria, Ca Review Date: 5/24/2016
Happy with the service
Ashley talked me through some interesting things and I thought her service was outstanding. I am going to keep you guys for a long time because she did a fantastic job! I am very pleased with the service and I like that Ashley was very patient because I am not computer savvy.Sherry - Destin, FL Review Date: 5/24/2016
Good Program!
I like that I now know how the program works and Ashley did a good job at explaining and being thorough. I learned a lot about all the directories and my account listings. Thank you answering all my questions Ashley!Scott - Syracuse, NY Review Date: 5/24/2016
Thank you for A+ service
I would give Aleyce an A for being efficient and pleasant. We got done exactly what needed to be done. We went back and forth trying to retrieve control of my Google business site and we did it together! Thank you Aleyce for A + serviceBill - Saint Louis, MO Review Date: 5/23/2016
Supportive
Aleyce helped me set up my pages for Google, Apple and Bing. She made me a manager to the page and showed me how to log in. I liked that she uploaded a couple of photos from our Facebook page and added them on Google. Thank you for being helpfulValerie - Flossmoor, IL Review Date: 5/23/2016
The listing process is easy
Mary is friendly and has a good attitude and very helpful. It has been a great experience working with eGumball so far and Mary made it easy for me to understand the listing process with Bing and Apple.David - Corydon, IN Review Date: 5/23/2016
Customer service is awesome
I called and completely understood what I needed to do! Ashley helped me navigate through my control panel and provided me with valuable information. Ashley is pleasant, very kind and patient! Customer service is awesome!Joe - Sioux City, IA Review Date: 5/23/2016
Fantastic
Aleyce did fantastic job helping me to get the ownership of the page. I would rate her service a 5 out of 5! Thank you AleyceSimon - Ann Arbor, MI Review Date: 5/19/2016
Thank you Mary you did great!
Mary did great. She helped me by trying to get an address situation with Apple and Microsoft resolved. She helped me with figuring out what email account had ownership of the listing and cleared up information for me.Megan - Sulphur, LA Review Date: 5/18/2016
Exceptional Service!
Ashley was great and informative. She was very good and guided us to my level so I can understand. I love that the control panel is user friendly and Ashley helped me so much with it. Without her, I couldn't have done it. I am very complimentary of her exceptional service. It was nice that she talked to me in a way that I was able to comprehend. She made me feel comfortable and was easy to work with. She really is an asset to the company.Phillip - Haugton, LA Review Date: 5/18/2016
eGumball has an awesome service team
Temeca was really patient with me once I let her know that I was not good with computers. I really liked that she was knowledgeable and able to communicate in a way that I could understand. She was knowledgeable, sweet and so helpful. All my question have been answered and I am happy with the progress we are making.Cynthia - Lynbrook, NY Review Date: 5/13/2016
Thank you Temeca
Temeca did a good job and walked me through how to gain access to my Google account. Also gave me a heads up on authorization codes with Apple and Microsoft. She had a good sense of humor and maintained professional while I was cracking jokes!Shannon - Benton Harbor, MI Review Date: 5/13/2016
Thank you for your hard work Ashley
Thank you Ashley for upgrading us to a awesome advertising package. You went above and beyond and outside your job description to help me out! Such a pleasant experience, thank you !Chris - Toccoa, GA Review Date: 5/12/2016
Thank you Jay!
Jay explained everything very well. He explained the service so that I was able to understand. He showed me how we can change and add pictures. I liked that he provided me with his direct extension and email address incase I ever need any further help. Happy I understand things now!Caroyln - Fernly, NV Review Date: 5/12/2016
Easy verification
Mary did very good correcting my Google page and verifying my listing on Bing and Google. She explained the steps that needed to be completed and overall she followed through. Thank you MaryGene - Pacatello, ID Review Date: 5/12/2016
Jeanie took care of me
I was impressed with Jeanie, she really took care of me! We had an old business address online that we have been trying to remove for 7 weeks and she got it off! Thank you so much for all your help!Gary - Glenview, IL Review Date: 5/11/2016
The results are real!
Jeanie explained everything down to the T! She was very kind, friendly and patient. eGumball has done an excellent job with my internet marketing I really do not have any complaints. I even renewed my services and signed up my second location because I am satisfied with the results! This is all working out for me, Thank you!Ryan - Tampa, FL Review Date: 5/10/2016
Thank you Ashley for being patient
Ashley put my mind at ease today! She slowed down for me and really took her time to show me everything eGumball is doing for me. I learned so much about relevance and clicks and hits and so much more. I really got all the answers I need and understand the service so much better. Thank you Ashley for all your helpBrian - Crescent, OR Review Date: 5/10/2016
Customer service is excellent
Ashley changed my mind! She really explained everything that needs to be done and walked me through how to upload pictures and add city names. I am not computer savvy so it was so wonderful of her to take that into consideration. I want to rate her service 6 out of 5 stars because her customer service was excellent.Gina - Hollywood, FL Review Date: 5/10/2016
Super customer service
Mary helped me get everything situated with my Google pages online. She found an old page that she was able to close and we got new pages verified on Google Microsoft and Apple. She was really helpful and explained the process very well.Shawn - Lavalette, WV Review Date: 5/10/2016
Hard Working Team
Thank you Traci for literally helping me with every single thing. Being very patient is so important in customer service and Traci did fantastic. I just started the website and I didn't know how to use it or update information and she helped me make changes without a sigh in her breathe. I appreciate the hard work Traci put into my account! Thank youKurt - Hackettstown, NJ Review Date: 5/10/2016
Jeanie is so patient
Jeanie is awesome! I could not figure out why I lost reviews and my 5 star rating on Google and she really helped me understand why Google might have pulled off reviews. Jeanie was so patient with me because I am not technical at all and helped me get onto my Google business page and verified with other departments to make sure she was giving me the right information. She just did a good job and was very patient, God bless that woman! Definitely rating her service 5 stars!Judy - Greer, SC Review Date: 5/10/2016
I am one happy customer
Ashley took extra time to walk me through my website and provided me expert advice on Google reviews. I am happy with the exposure I have online and I appreciate the communication I have had with AshleyJames - Oshkosh, WI Review Date: 5/6/2016
Excellent Shayda
Thank you Shayda for clarifying our business information online. You did excellent and were very informative.Eric - Fairmont, WV Review Date: 5/6/2016
Thank you Ashley
Ashley has a great attitude and is professional. She gets to the root and can focus on the situation and turns it around to something positive. I wish she could work for me all day! I am thankful to work with a company that does things right.David - Phoenix, AZ Review Date: 5/5/2016
Productive phone call
Aleyce was very helpful and professional. I am not good with computers and I'd say Aleyce was really patient! It was such a productive phone call and we got so much completed.Hunts - Carefree, AZ Review Date: 5/4/2016
eGumball makes promises a reality
Pleasant conversation with Christa today! I learned so much about the control panel and Christa went into so much detail with the media part. eGumball has done what they say they will do and so far I am very pleased.James - Clearwater, FL Review Date: 5/4/2016
Thank you for the upgrade
Jeanie was really courteous and offered an upgrade on my service. I am happy I am now on Apple Maps and everything is moving in a great direction.John - West Monroe, LA Review Date: 5/4/2016
Quality Control Done
I have been watching eGumball for quite some time now and I am happy to finally be a part of eGumball. During my conversation with Braulio today, he found information out there stored online. He lined up my information so eGumball could market my current information. He found enough information to be problematic but assured me things would be taken care of and cleaned up.David - Portland, OR Review Date: 5/4/2016
Glad to know how this all works
Shayda is very good and informative. Explained how this all works and went over the progress in detail. She did her research on the keywords that are mostly searched online and connected them with my business.James - Easthampton, Ma Review Date: 5/4/2016
I can see clearly now
Quick to the point and answered every little question I had. Also I have an issue with the marker on Google Maps and I found out through Marco that eGumball can fix that! I am happy that everything is moving really well and so far it has been easy and clear to understand.Lynn - Port Huron, MI Review Date: 5/4/2016
Great keyword set up
Shayda in quality control called me to help set up my eGumball account and verify all my business information. I really appreciate that she helped me set up keywords that were appropriate for my business.Julie - Ville Platte, LA Review Date: 5/3/2016
Friendly and Professional
Christa went over the whole control panel with me and answered all my questions with answers I could understand. She kept the conversation moving and was friendly too!Steven - Fairview Heights, IL Review Date: 5/3/2016
Thankyou Aleyce for all your help
Aleyce and everyone I have worked with is really good there. All the call backs and phone calls I get are amazing. Aleyce helped me learn that I had so many gmail accounts and each one opened a google + account and pointed to my business name. I can't believe I had 6 pages! Aleyce coordinated and organized everything for me. She cleaned it up for me and has everything flowing in the right direction.Hank - New York, NY Review Date: 5/3/2016
I am truly impressed
Alex's customer service is exceptional! Everyone I have talked to have been so knowledgeable and so much better than any other company I have dealt with in the last year. I am actually making progress with eGumball. Alex understood me and answered a lot of questions. Most people don't want to take the time out of the companies time and eGumball's people are patient and I mean it. We went through a lot of detail and I am truly impressed.John - Wichita, KS Review Date: 5/2/2016
Insightful
Marco did his research, looked at my website and he picked up minor discrepancies online. He knew about me before calling and I really appreciate that. He did his homework and was very prepared and did not take much of my time. This type of service stands out to me as other companies in the past never were prepared. Thank you eGumball and Marco for being on top of things!Christine - Chester, NJ Review Date: 4/29/2016
Hooked!
Sam was greatly helpful and rectified an issue I had. I will continue to do business with you and I am very happy with your service. I appreciate Sam's help thank youStephen - Albany, NY Review Date: 4/29/2016
Devoted Team
Aleyce really cared about what she was doing and was very knowledgeable. She helped me get set up with Google Apple and Bing and showed me how to make changes to my page.Edward - Richmond, OH Review Date: 4/29/2016
So Appreciative
Aleyce is really wonderful. I loved that she helped a lot because I am technologically challenged ! She was so patient and explained everything in detail so I know what to look for. All of this is new to me and it is nice to work with someone who understands that.Joann - Summerville, SC Review Date: 4/29/2016
Traci is sweet
I am not good with the computer and Traci was so nice and patient with me. She really understood what I was saying and helped me in a way so I could understand. The customer service at eGumball is excellentAeron - Stamford, CT Review Date: 4/29/2016
Amazing Google help
Aleyce knows everything about the internet. She was so helpful and really took her time to resolve the Google mess online. I had too many Google pages and she is getting them all into one single page. She also took care of my Microsoft and Apple listing. Thank you AleyceKelley - Hemphill, TX Review Date: 4/29/2016
Traci is qualified!
Very professional and good thorough walk through on how to set up my eGumball account.Eric - Azusa, CA Review Date: 4/29/2016
Aleyce is an expert
Aleyce cut through a lot of obstacles very quickly! She was excellent and made sure we knew everything. She helped us get our Google up and running and Apple and Bing verified.Adam - Flossmoor, IL Review Date: 4/29/2016
Good work Christina
Christina helped me resolve two of my Google pages. She express the importance of a unique authentic Google page and helped me understand the reasons why she could not merge the two pages. I am happy to work with a knowledgeable team and overall I think she did great verifying Apple and Bing pages too!Daniel - Newnan, GA Review Date: 4/29/2016
so much effort! Thank you !
Aleyce accomplished everything in one day what everyone else was not able to do in months. She is truly amazing and made it happen in a couple of hours. She really is a star!Angelique - San Francisco, Ca Review Date: 4/29/2016
Thank you Christa
I have learned a lot in the last 4 weeks and it has been a very good experience. Christa made it easy for me to understand what she was showing me and never talked over my head. Thank you Christa for all your website helpKen - Daytona Beach, FL Review Date: 4/29/2016
Important steps completed
Marco is kind and so informative. We completed the verification today. I asked questions and he gave me answers! Thank you MarcoAlfonso - Katy, TX Review Date: 4/28/2016
Chris is pretty amazing
I have been with eGumball a couple of years and I just have to say WOW! I had an amazing conversation with Chris! He literally walked me through everything. I learned so much about the dashboard and Google + and how this all works. I am so happy I called in today and I am so happy eGumball has a great service team to help! I rate eGumball the highest rating!Kress - St George, UT Review Date: 4/28/2016
Good communication
Very pleased with the communication I have had with Brett and Marco. They are professional and very helpful. eGumball is providing good service so far.Stephen - Birmingham, MI Review Date: 4/27/2016
Supportive team
Thank you Braulio for the easy account set up! You were really helpful and patientKaycee - Draper, UT Review Date: 4/27/2016
Sam thank you for the upgrade
Sam was so helpful today. He upgraded my service from Gold to Silver and made me one happy customer! He was professional and did a great job. Thank you Sam for helping me with my renewal.Mike - Nashville, TN Review Date: 4/26/2016
Nice work
Braulio called to inform me of some inconsistencies he found online and we got everything squared away. He was nice and a pleasure to work with.Lynn - Denver, CO Review Date: 4/26/2016
Good Control Panel Help
Thank you Ashley for helping me access my control panel and teaching me how to use all the features. Thank you it was helpfulJay - Cheboygan, MI Review Date: 4/25/2016
Great !
I worked with Traci who was very nice and professional. She did a great job showing me how to use my control panel.Ketly - Miami, Fl Review Date: 4/25/2016
Ashley thank you for the website help
I love the website help I received from Ashley! She was easy to follow and showed me how I can customize my website with photos and content. Happy that my website exist and that eGumball's team is helpfulAnna - Brooklyn, NY Review Date: 4/25/2016
Creative!
Ashley has a good attitude and is professional to work with. She stayed on track and thinks outside of the box which is awesome. Work with her because she is awesome!David - Phoenix, AZ Review Date: 4/22/2016
Learned how all this works
Please congratulate Chris for me as he was excellent. He showed me the reality of the internet and my presence and how this all works. He literally explained everything to me, I am grateful for his help.Kay - Bloomfield Hills, MI Review Date: 4/22/2016
Thank you Jeanie
Customer service is good! Jeanie knows everything and showed me how it all works. She was 100% with everything explained to me and that was really helpful.Marvin - Detroit, Mi Review Date: 4/22/2016
Thank you eGumball
I am glad I am doing business with eGumball. Lynne has been a pleasure to work with and is an asset to your company. She is doing great things on my account.Marcus - Columbia, SC Review Date: 4/21/2016
Today is a good day
There is a lot I have learned and the service team is wonderful. I was happy to work with Ashley who was patient and able to answer my questions and show me the dashboard.Virginia - Denver, Co Review Date: 4/21/2016
Great map help
I had a really great experience with Aleyce. She was so great to work with! She helped me with a problem on the map and got me verified with Apple. She is a great asset to the company! Thank you AleyceFritz - Westport, CT Review Date: 4/20/2016
Easy phone call
I am glad Braulio called today to clear up some old business information that was confusing data online. We want to make sure we aren't going to guide people to the wrong location and Braulio is making sure of that. He was patient and considerate and made the phone call easy. ThanksNed - Rolla, MO Review Date: 4/20/2016
Big stars for Ashley
I reactivated my site and the service with Ashley's help. She showed me how to utilize my control panel and I learned how the service works. She answered my questions and cleared up concerns. Great phone call! I give Ashley all BIG stars for great helpBrenda - Sedalia, Mo Review Date: 4/20/2016
Chris saved the day
Chris fixed my business location on the map. I called in with that major issue and it was resolved thanks to Chris's help today. I am happy this is all taken care of nowDebbie - Mt. Dora, FL Review Date: 4/20/2016
Feeling Good About This
Thank you Ashley for being helpful and showing me how to log in today and fill in every section on my control panel. It makes me feel real comfortable to work with a great team.Paula - Norcross, GA Review Date: 4/20/2016
Ready to go!
I pretty much knew nothing about the service and after talking to Jeanie I learned EVERYTHING. From top to bottom and learned enough information to get me started. Jeanie is awesome! I know I can always call back to learn more!Bob - Centennial, CO Review Date: 4/20/2016
eGumball has a helpful team
Mary the Gem! I worked with her twice at eGumball and what I most appreciated about her was that she was sensitive to me. I explained to her that I have limited technology understanding and she made me feel comfortable. It takes me a little time for things to make sense but it is really important to work with a team that is very patient and eGumball has that team. Mary's customer service is excellent!Eunice - Champaign, IL Review Date: 4/20/2016
Thanks for all your help Braulio
The quality control phone call with Braulio went really well. He was so thorough and explained everything so I can understand. I also appreciate how patient he was. Thank you BraulioCarlos - Garden Grove, Ca Review Date: 4/18/2016
Activation is easy
The activation phone call went great. Aleyce was excellent and very efficient! We got it all done in a short amount of time. Overall happy with her customer service.Bryan - Muskegon, MI Review Date: 4/15/2016
Thank you Paul
Excellent phone call with Paul in billing. He resolved my billing issues and was very understanding. Thank you Paul for listeningBharat - HIcksville, NY Review Date: 4/15/2016
Braulio is helpful
Braulio is nice guy to work with! Happy to be working with eGumball to help increase my business. Braulio is helping me with my website and my information online. Good work !Randy - Dalton, GA Review Date: 4/14/2016
Thank you Christa
Learning about the control panel was pretty easy. Christa was able to teach me how to get my info on the website while being patient. ThanksGil - Stockton, Ca Review Date: 4/13/2016
User friendly control panel
I got the run down of the control panel and it's user friendly! Easy to navigate and Traci was very helpful and patient during our phone call today.Kevin - Glendale, AZ Review Date: 4/13/2016
eGumball has a great customer service department
Ashley put my mind at ease! I understood the answers to my questions very well and I really appreciate the time Ashley spent on the phone explaining the entire control panel. I am so pleased with the customer service teamMichael - Jacksonville, FL Review Date: 4/13/2016
Smooth start
Things just started and I have already learned a few new things! Shayda showed me how we are viewed by Google and all the different listings that Google has us under. I also was helped setting up my keywords and had my questions answered.Cindy - Traverse, MI Review Date: 4/12/2016
Professional experience
Chris is outstanding. He is very professional and did a great job explaining the service and answering my questions.Lori - Holland, MI Review Date: 4/12/2016
A happy customer
Leslie explained my entire account and verified my Google listing all less than 30 min. We were able to accomplish a lot in a short amount of time so the phone call went good!Bobby - Wamsutter, WY Review Date: 4/11/2016
Thumbs Up
Thank you Leslie for showing me everything on my account. She was great and a pleasure to work with and had great advice. I learned the in's and out's on Google and had every single one of my questions answered.Carrie - Minneapolis, MN Review Date: 4/11/2016
Positive Team
I am a technology dinosaur and Christa helped me out! she really took her time and got me on the computer to walk me through everything step by step. Now that is great customer service!Mike - Moscow, ID Review Date: 4/11/2016
eGumball Understands
Traci did a great job walking me through my control panel. I learned so much! Great productive phone call!Richard - Naples, FL Review Date: 4/11/2016
New Light!
Jeanie is great! I saw today how helpful all you guys were on my account and Jeanie was just awesome. She made me see things differently and think differently about your company. She really went above and beyond!Robert - Clifton, NJ Review Date: 4/8/2016
They like to help!
Very great phone call with Leslie today. She walked me through my website and my service profile and made me aware of other sources my business was on. Very helpful!Renee - Hood River, OR Review Date: 4/8/2016
This feels right
I allowed myself to go on a journey to take my business to a whole new level. Leslie was very consistent, professional and persistent. She really showed me all the benefits from the service and every little question I had for her she would provide an answer and allowed me to talk. I was so happy to find out that it was not going to cost me anymore to have a website and that just made my day! Thank you Leslie for listening to me and really helping me out.Dennyse - Waukegan, IL Review Date: 4/8/2016
Chris's customer service stood out to me!
Awesome service, Totally Awesome! Chris helped me go through my site and showed me some different ways to set up my account.He went through the little details that help me better my website. I wish he worked for me he was that amazing! Thank you ChrisLisa - Davie, FL Review Date: 4/8/2016
Quality Control on point!
Quality control is very informative! Braulio helped us with the keywords, business information and our Google listing.Dianna - Norton, OH Review Date: 4/8/2016
HUGE thanks to Leslie
It was a pleasure working with Leslie she was sweet and really did her best to understand what I was looking for. Big help today with keywords and my control panelBoris - La Jolla, Ca Review Date: 4/8/2016
New things but Good things
The internet thing is new to me as it was not around when I was young so I am excited! Traci is great, informative and welcoming. I give her an A +Babette - Columbus, OH Review Date: 4/8/2016
Informative Conversations
Shayda was very informative and great. We went through all the different business names that we had online and made sure she had the correct business data.Linda Mayard - Lafayette, LA Review Date: 4/6/2016
Very pleased
I am very pleased to be working with you . You sound very competent and I still cannot believe you actually got under your desk so I could hear you. That’s above and beyond the call of duty. Great Job, Thanks, DougDouglas - McKinney, TX Review Date: 4/6/2016
Thank you for the Apple help
Thank you Chris for fixing my iphone map marker and moving it in the right location. You are on it!Lyle - Hettinger, ND Review Date: 4/1/2016
A+ work today!
I am so pleased with Jeanie's customer service. She worked extensively on my account at least 45 minutes. She went over my website and phone calls and everything that I needed today. She even helped me with citation clean up. Thank you JeanieDennis - Durham, NC Review Date: 4/1/2016
Customer service team rocks
This is the way every customer service team should be like! Friendly patient and polite! Traci was so helpful today. She took her time to help me understand everything on my website and answered all my questions.Floyd - Berea, OH Review Date: 4/1/2016
Good Guidance
Excellent service from Ashley! She walked me through the things that need to be worked on in order to show higher on the map and logged me in the screen to show me how to navigate control panel. The phone call went really well and I learned a lotFrank - New York, NY Review Date: 4/1/2016
Learned a lot about the search engines in one phone call!
I love Christa! She puts me at ease and is just too good. She showed me how the search engines work with my unique situation online. Thank you Christa for helping me upload photos to my site. Good jobRenee - Minocqua, WI Review Date: 3/31/2016
Impressed!
I am so impressed with your company. Everyone I have dealt with is so so helpful especially Chris! I can tell that you guys are doing the right thing for my business and getting my business the exposure it needs with the right steps.Bonnie - Arvada, Co Review Date: 3/31/2016
Thank you Aleyce!
Aleyce overcame some very big obstacles and resolved it all for me. She went above and beyond and was able to give me access to my Google page.Chelsy - Baton Rouge, LA Review Date: 3/31/2016
Great great great
I finally got engaged in what eGumball is doing for me. Leslie helped me understand the process that it takes for my business to show and helped me understand where I am in the process today. Really helpful explanations and just a great phone call.David - Carmel by the Sea, Ca Review Date: 3/31/2016
Ashley is awesome
Ashley was very helpful and very friendly to me. She is very knowledgeable about the Google product. She explained everything clearly and thoroughly.She was great. I give her 5 stars. Good job. This reflects well on who Google has supporting the company. Carl WelchCarl - Raleigh, NC Review Date: 3/31/2016
Great service from Christina and Christa
I just wanted to say how much I enjoyed working today with Christina as well as with Christa Slack. You are both very professional, friendly, and attentive too. Those are always great descriptions for those of us who interface with our customers/clients.Richard - Healdsburg, Ca Review Date: 3/31/2016
Glad we did this
Leslie guided us in the right direction. We are glad we took the next step to market our business online. We really appreciate Leslie's help, it made our day. Thanks for answering all our questions and teaching us a lot!Mark - Tucson, AZ Review Date: 3/30/2016
Refreshing
Ashley was so refreshing. My previous phone calls with your team had made me feel lack of connection but Ashley listened to me and actually really did the things she said she would do! She even showed me examples of things I was asking about. She gave me a new and different experience with your company. I am so happy that I worked with a great rep!Carol - Riverside, Ca Review Date: 3/30/2016
Teamwork
Jeanie did an excellent job explaining the service to me as well as helping me with my website. Temeca was helpful too! She did things efficiently and I was able to get a Google call to complete the verification.Fred - Irvine, Ca Review Date: 3/30/2016
Good answers to my questions
I had a good question and answer session with Jeanie. We talked for hours and wow it went awesome. I was put on the new apple directory and I resigned for another 6 months and she kept the price reasonable.PJ - Colchester, VT Review Date: 3/30/2016
Customer service is just awesome
Traci she was very nice to me and helped me out so much. She took her time to show me step by step and I had no problems. She understood me and I understood her and the entire phone call went smooth. Thank you for all your help TraciWasan - Hazel Park, MI Review Date: 3/28/2016
Great quality control
I love that Shayda is hands on and has great follow up. She kept touching base with us until we completed the steps needed. We reviewed old addresses and business names we had in the past to make sure eGumball can clean that up. We worked on the keywords together and the call went perfect.Karen - Jupiter, FL Review Date: 3/28/2016
I recommend Chris
Great conversation with Chris today! He helped me with my keywords, passwords, areas that I target and my Google business page. It was a great learning experience. Thanks for all your helpJeanette - San Diejo, Ca Review Date: 3/28/2016
Great customer service
I am getting my moneys worth with this service. The team at eGumball is personable and helpful. Ashley was of great help today. She was very thorough and gave me direct instructions on what I needed to do. Overall it has been a good experience with eGumball.Kentrell - Garner, NC Review Date: 3/25/2016
Thank you Aleyce for your Google help
Aleyce helped me understand why my Google business page was so clustered and not working properly. She gave us the right direction to clean it up and did some redirects with my multiple Google business pages. It was a very positive conversation and I am glad things are coming along great.Paul - Wichita Falls, TX Review Date: 3/25/2016
Temeca is awesome
What I like about the eGumball service is that the set up process is extremely easy. During my phone call with Temeca I learned the precision eGumball uses to reach my customer base. Temeca was great in helping me set up Apple and Bing listings. I rate her 5 stars because she was awesome!Shawn - Baton Rouge, LA Review Date: 3/25/2016
Thank you Sam for all your help
Sam went above and beyond on my account today. He is fair and honest and it went a long way. I am really happy that I worked with him. The phone call went really well!Harlen - Richland Hills, TX Review Date: 3/25/2016
Good customer service
I learned the whole program in detail with Traci's help. She helped me with the right keywords and explained everything about my control panel. Really good customer service!Kerry - Elmhurst, IL Review Date: 3/24/2016
I learned so much about Google
Lynne helped me understand how my information comes up on google. She was very helpful and showed me where I show in Google. Lynne showed me how to log in and add descriptive works to the network. Very good service and helpful teamTracy - Nash, TX Review Date: 3/24/2016
Super Lynne!
Wow I have so much appreciation for Lynne my rep. She is what I describe a super person with all that follow up! She spend so much time with me on the phone and was extremely patient. She went out of her way to find all my phone numbers that I have ever had for my business and made sure everything is cleared and correct with my current phone number. I never knew how to look for my information until Lynne helped me. I praise her for being so patient with me and taking her time. I really got more than I asked for!Mark - Pittsburgh, PA Review Date: 3/24/2016
Everything worked out
Jeanie really took care of me today, and everything went really well! Jeanie helped me with the technical stuff and got it done. Thank you so muchPatricia - North Charleston, SC Review Date: 3/23/2016
Saving Time and Money
Shayda did everything we asked her to do and got it spot on. Her service was fantastic and she saved my father and I some time! I just want to say thank you thank you thank you!Nicole - Rowlett, TX Review Date: 3/23/2016
Good Work
I am really satisfied with the customer service and the actual service eGumball is providing me! Thanks!Ralph - Dayton, OH Review Date: 3/23/2016
100%
Leslie was really the most helpful representative I have spoken to at eGumball. She eased my concerns and reassured me. I called in not knowledgeable enough about optimization and ended the phone call understanding the difference between organic results vs. map results. Happy to learn new terminology and more about the services.Terri - Floyds Knobs, IN Review Date: 3/23/2016
Happy customer
Ashley deserves to be rated a 10 for her excellent customer service! She helped me with the keyword search process and was thorough with her answers which was so helpful. Thank you AshleyCedric - Portland, OR Review Date: 3/23/2016
So far so good
Temeca made the set up process easy. She helped me verify my Google Bing and Apple pages and was friendly too! Thank youPhyllis - Albany, GA Review Date: 3/23/2016
Thank you
Shayda keep doing what you are doing! I am so happy I got to work with Shayda today. She was very informative and made me aware of all the clean up egumball will do for me online. I sent her my brochure so her and I could come up with the best keywords for my business.George - Shreveport, LA Review Date: 3/21/2016
Great Job Alex
Alex called me today and helped me with my account set up and answered all my questions. Everything went pretty smooth and I am happy the way things are moving along.Angelica - Maspeth, NY Review Date: 3/21/2016
Miracles Happen
Ashley was exactly the person I needed to speak with to calm down. She was a sweet heart and soothed my pain! I feel empowered and more in control of my Google presence. Thank you Ashley for making this all possible.Cynthia - Meredith, NH Review Date: 3/21/2016
Leslie is great to work with
Leslie showed me everything eGumball is doing for me. This is all new to me and I learned a lot. So far so good! Also I am glad the team is correcting the listings that have me listed wrong. Thanks eGumballDr. Mitchel - Cheltenham, PA Review Date: 3/21/2016
Happy camper
I learned so much about optimization on my phone call today with Jeanie! She was very patient and awesome!Jay - Dallas, TX Review Date: 3/18/2016
Big thanks to Gloria
Gloria is so friendly and helpful. She was awesome and got me set up with Google. It was great that she walked me through the process too!Selina - Fort Myers, FL Review Date: 3/18/2016
Very patient team
The eGumball team is very patient and informative. Traci got my password all straightened out and did an excellent job at walking me through my control panel.Heather - Fort Myers, FL Review Date: 3/18/2016
Thank you Traci for all your help today
Traci's personality and tone was wonderful today. She helped me use the dashboard and explained everything! thank youBob McMullen - Bonita Springs, FL Review Date: 3/17/2016
Great website help
Christa and I had a really good phone call. She helped me set up my website and was real patient while I was learning. She answered all my questions pretty well so everything went smoothly.Bobby McNeil - Roseville, Ca Review Date: 3/17/2016
Guided every step of the way
The control panel is user friendly and it helps that you are guided through it the entire way. Thank you Christa for all your help toady and helping me complete the steps.Scott - Brooklyn, NY Review Date: 3/17/2016
Thank you Jeanie
Jeanie does a great job and she is very personable and helpful! I appreciate the technical skills to enhance my presence on the internet. I need help in this area, I know I do. Jeanie helped me understand Google listings better and to clean things up. She shared with me the Silver plan and I signed up for it. I am looking forward to being able to see what you all are actually doing to enhance my business. Also looking forward to the video help and Apple enhancement! Thanks !Gary - York, PA Review Date: 3/16/2016
Thank you Ashley
Ashley gets it done right before your eyes! Everything I had questions on she was able to answer right then and there. Very professional and great at multitasking. She exceeded my expectations, thank you so much!Pat - Orlando, FL Review Date: 3/16/2016
Mary you did great
Mary was a 10 on the phone. Great phone skills and etiquette! Mary got me verified with Google Apple and Bing. She set it up and helped me with everything. She also helped me save my Google account. Thank you MaryJack - McMinnville, OR Review Date: 3/16/2016
Easy and straight to the point
Christa has got a good demeanor and gets straight to the point. I am happy with the customer service she provided on today's phone call. She helped me access my site and walked me through how to make changes and what to look at. Great customer service today!Steven - Newnan, GA Review Date: 3/16/2016
Wow
What a nice easy comfortable experience today on the phone with Lynne. I learned so much and now I have a good solid understanding of how this exposure works. It takes some one to be top level customer service to get a high rate and Lynne has it all! 5/5 starsDavid - Coventry, RI Review Date: 3/16/2016
Christa is the best
So happy we finally got around state farm blocking on my site. Christa really showed me how this all works and taught me how to update and change things on my control panel. She is very personable and I would hire her!Bruce - Highlands Ranch, Co Review Date: 3/15/2016
Thank you
Thanks Traci for helping me download pics and helping me learn all the features. I would definitely rate Traci the highest score! She was so patient and pointed me in the right direction.Lyla - Dodge City, KS Review Date: 3/15/2016
Lynne is a great rep to work with
Just finished working with Lynn. She was very professional, friendly, understanding and helpful. She did you proud!Bill - Lemoyne, PA Review Date: 3/15/2016
Satisfied!
Temeca was 125% helpful! I was helped with my Apple and Microsoft numbers and were able to get so much completed in one phone call. So happy to finally be online , Thank you egumballBob - Limerick, PA Review Date: 3/15/2016
The whole process is easy
Egumball has great representatives to work with. Jeanie in particular was very very good. So easy to work with and was able to get my address corrected on Google. Jeanie deserves a really good ratingLucky - Sarasota, FL Review Date: 3/15/2016
Thank you so much Traci
Traci was very energetic and willing to help me with every crazy question I had. She redirected the question really easily so we could both be on the same page and answered it in ways I could understand. I don't know much about computer stuff and terms and she made me feel just right. I learned a lot of Traci and I am really happy I was able to work with such a wonderful representative.Andrea - Vista, Ca Review Date: 3/14/2016
Thank You Temeca
eGumball's rep Temeca was all around very helpful. She was able to establish our domain name and get it so that It does not link to another website. I rate her as high as it could be!Michael - Naples, FL Review Date: 3/14/2016
Thank you so much Traci
Traci was so patient and so helpful. She went above and beyond then what she had to do today. She did a lot of extra work and I am so appreciative! It was nice to work with someone that guides you step by step.Sue - Battle Creek, MI Review Date: 3/11/2016
eGumball goes the extra mile
Temeca is super ! She was kind enough to get me in contact with a Google representative to get my Google listings verified. She even went above and beyond and verified another one location for me. I am really happy that she got this all squared away.Chuck - Chestertown, MD Review Date: 3/11/2016
Learning so much!
The team is extremely thorough and helpful. Lynne especially was fantastic! She explained how some old established information from the previous owner was going to be updated online with my new information. I learned how info will be transitioned and other things that are a part of optimization. Thank you LynneLauren - Washington, NJ Review Date: 3/11/2016
Everything is moving in the right direction
Everything is going as promised. It does take some time to complete things but the team has been terrific and Temeca responded to all my request.John - Brookfield, WI Review Date: 3/10/2016
Good Work
I am very pleased with the service and personal attention I have received! 5 stars!!! Jeanie is fantastic:) She and all of the people I have dealt with have been all I could hope for to help grow. Keep up the good work!!Scott - Jacksonville, FL Review Date: 3/10/2016
Jeanie resolved everything on my account
I called in with three little issues and Jeanie knocked them out one by one. She got all my needs taken care of professionally. I love that everything was resolved in one phone call. Big thanks to Jeanie!Paul - Battle Creek, MI Review Date: 3/10/2016
Best company to work with
Alex helped me tremendously. She was very good with explaining everything in detail. I had no idea what to expect when signing up and Alex made me feel comfortable and knowledgeable about everything she was doing on my account. She made corrections to information online and cleared up so much for me. Thank you AlexMinerva - Edinburg, TX Review Date: 3/10/2016
Braulio is wonderful!
He is wonderful. I am excited that he is going to help me out with keywords and getting my internet searches better. He even detected some information online that was conflicting with my business information that I just never knew was effecting my internet presence. So happy he is going to clean it all up!Tina - Jackson, WY Review Date: 3/10/2016
Super helpful
Ashley is helpful and very articulate. She helped me get going on the control panel which helped me learn so much today!James - Richmond Hill, GA Review Date: 3/10/2016
Helpful
Good good good service from Mary. She helped me with the codes from Apple, Bing and Google. She gave me all the information I needed and guided me in the right direction.Glenda - Brooklyn, NY Review Date: 3/10/2016
Traci thank you
Traci is a very sweet lady. She walked me through my control panel and got me to the critical points. I know now how to make key changes and updates to the page. She did a great job teaching me!Tom - Houston, TX Review Date: 3/10/2016
Amazing
Christa did everything she could do to help me understand. She made me feel that it wasn't an imposition in any way and welcomed helping me with the website and any other question regarding my egumball account. She was so patient with me as I am not computer savvy. I appreciate all the help I received today from Christa, big thanks!Phred - Mahwad, NJ Review Date: 3/10/2016
Thank you Gloria
Gloria helped me literally with everything I needed. She did a good job helping me with Google Apple and Bing maps. So far everything is easy and smoothRickey - Lone Star, TX Review Date: 3/9/2016
Alex saved the day
I was happy to hear from Alex today! She brought some things up to my attention that I did not know was out there online and she assured me she would fix it. I am happy she is going to fix the wrong information online and take good care of my business.Jerry - Norman, OK Review Date: 3/9/2016
Temeca helped me get access to my Google page
I rate Temeca 5 stars because she was able to get me inside of our Google site. I needed permission to get inside of our Google page and Temeca helped me! I am happy that I now have access to respond to my reviews. Thank you so much TemecaRobert Milstead - Houston, TX Review Date: 3/9/2016
Jeanie made things simple for me
I learned how information is relayed on Google thanks to Jeanie's help today. She also helped me change my business name and changed some photos. The phone went really great and she was just so helpfulLeticia - Fremont, Ca Review Date: 3/9/2016
It's the little things
Alex is really incredible. She took all the info that she found online and went over all the little details. The phone call went really well and I appreciate all the help.Irina - Merrick, NY Review Date: 3/9/2016
Thank you to everyone
Everyone at eGumball is so nice and informative. Gloria helped me verify Bing and Apple maps and it was so easy and simple. Thank youZachary - Blue Springs, MO Review Date: 3/8/2016
Good walk through
Phone call went good today and I learned a lot! Jesus showed me how to use the dashboard where I can see all the traffic and how many people are checking my website. I took good notes so I could log in myself and use the dashboard at anytime. Thank you Jesus for your help todayPaul - Tehachapi, CA Review Date: 3/8/2016
eGumball really helps
Leslie helped me understand everything eGumball is doing for me. She walked me through my entire control panel which was so helpful and easy. I am satisfied with all the help I have received!Mary - Langhorne, PA Review Date: 3/8/2016
Big thanks to Ashley
Thank you Ashley for answering all my questions today! You were so helpful and kind. I learned a lot and I can say I am really happy with the customer service here at eGumball.Dan - St. Augustine, FL Review Date: 3/8/2016
Traci Thank You
I really like working with eGumball and I don't ever want to loose you guys! Traci is my go to person who works really hard on my account and she is simply the best! Thank you for all the help!Stephen - Albany, NY Review Date: 3/7/2016
Thanks for the upgrade
I really liked working with Ashley today. I have been a customer of eGumball for many years and Ashley reviewed services with me and got me from bronze package to silver for more service. I am one happy customer!Rod - Newbury, Ca Review Date: 3/7/2016
Wake up call
Ashley woke me up to all of the things eGumball is doing for me. She refined everything and made it better! With all the information I learned today I am more aware of all the services I am getting. I am not so quick on the computer and Ashley was super patient with me while being personable too! Thank you AshleyLarry - York, PA Review Date: 3/4/2016
Thank you Christina
Christina in the activations department got all my pin codes in for my listings and made the process very fast and smoothly! There is so much to the marketing process and I am up for it! The entire eGumball team is great!Renee - Los Angeles, CA Review Date: 3/4/2016
Happy to be back
I am so happy with your services! I had lost eGumball's phone number and I found it and called Jesus and it was all meant to be! He helped me re establish the service and everything got set up at the right time! It is good to be back!Lundy - Grove City, OH Review Date: 3/4/2016
eGumball takes care of business
Christina, Ashley and Christa are all top notch! I am really impressed with what eGumball offers and their service team! They are doing it right and take care of my business.Richard - Lake Forest, Ca Review Date: 3/4/2016
Thank you Braulio!
Braulio was really good and patient with us. Learned how the company works and what we need to have as our keywords. Also Braulio knew some things about photography which was a plus!Sally - Toluca Lake, Ca Review Date: 3/4/2016
GREAT WORK JEANIE
When I talked with Jeanie, I was surprised that the first person that I came into contact with was able to help me and that I COULD UNDERSTAND her English. It was refreshing so I asked several questions first. She had answers for all of them and was quick to pull up my information too. After she explained what services were being provided, I felt a LOT better about the $ that I was paying. I thanked her kindly and even asked about the cost of adding another site to be eGumballed (eGummballed…that sounds funny) THANK YOU THANK YOU JEANIE FOR BEING AMAZING!Bill - Camdenton, MO Review Date: 3/4/2016
GREAT WORK JEANIE
When I talked with Jeanie, I was surprised that the first person that I came into contact with was able to help me and that I COULD UNDERSTAND her English. It was refreshing so I asked several questions first. She had answers for all of them and was quick to pull up my information too. After she explained what services were being provided, I felt a LOT better about the $ that I was paying. I thanked her kindly and even asked about the cost of adding another site to be eGumballed (eGummballed…that sounds funny) THANK YOU THANK YOU JEANIE FOR BEING AMAZING!Bill - Camdenton, MO Review Date: 3/4/2016
Best service
You know I have been in business for 27 years and this was probably the most informative patient and just really nice business experience that I have ever had! Everything that Ashley told me today I never knew before. I learned so so much about everything I have access to and how it all works. Ashley even created an icon where my customers can click on it and it takes my customers to leave me a review. Best customer service experience I have ever had!Richard - Chico, CA Review Date: 3/4/2016
Step by Step
Thank you Christina for being extremely helpful and bubbly! It helped that you explained the posted card and the entire verification process. Thank you!Vicki - Dixon, Ca Review Date: 3/3/2016
Great website
Jeanie was able to communicate every single thing with us and it was very helpful. She helped us change the template of our site and we learned that there were additional features on the site that we could take advantage of. We really like being able to add the web links to all our social media pages and having a place for our customers to leave a review. Good Work!Julio - Santa Ana, Ca Review Date: 3/3/2016
Best experience with eGumball
My experience with eGumball has been awesome. They have done so much work for me in the back end. I had a rare situation with my Google page where I had two verified pages. Without eGumball I wouldn’t have been able to clean that up. They were efficient and saved me time and money. Godaddy created a Google plus verified page that I had no access to. With Mary’s help and communication with Google and Mary’s communication with Godaddy she was able to merge the Google listings and it worked! I appreciate Mary’s help! 6/5 stars!Mike - Tulsa, OK Review Date: 3/3/2016
Everything is simple, I love it
I love that Jeanie kept it SIMPLE. Communication is great with eGumball and everyone there has been informative, responsive and overall has saved me time. ThanksDan - Parkville, MD Review Date: 3/3/2016
Thank you Paul for your billing help
eGumball has a very good service and Paul was so friendly and was able to help resolve my billing. Thanks for your help!Susan - Denvor, CO Review Date: 3/3/2016
Bing Apple Google
My experience with eGumball has been excellent. My rep Mary was very laid back and accomodating. We were able to get Bing Apple and Google verified. Mary walked me through the listings and let me know she could customize the pages with photos or anything we want. So far very good interactions with the team.Eric - Vinton, Va Review Date: 3/3/2016
Thank you
I have learned a lot with Jeanie's help. Jeanie really knows her stuff! I do not know much about the internet and she has been very sweet and very patient with me. She is terrific to work with and I highly recommend you work with her! VERY HELPFULAl - Delray Beach, FL Review Date: 3/3/2016
Great Great service from Jeanie
Jeanie is the most professional person at eGumball. She literally explained my entire account and now I understand everything 100%. I know how things work now because she was so detailed. She was extremely patient and turned everything around for me!Carl - Houston, TX Review Date: 3/3/2016
Easiest Company To Work With!!!!
eGumball is the EASIEST company to work with! The website is so easy to use as well ! Jeanie is so wonderful she got the Doc and I to all be on the same page and she explained the whole process in a way that each of us could understand. I also learned the my Google Plus page is pretty easy to use and our happy customers can leave an easy review on that page. The best part of eGumball is that all my questions are answered right away! You get a point of contact! eGumball answers the phone immediately! And also personable reps to work with! I have had such a great experience and I am truly excited about working with eGumball as they have made everything so simple for us. Thank you so much Jeanie and eGumball!Sharon - Sycamore, IL Review Date: 3/1/2016
Best Internet Marketing Company I Have Ever Worked With
I have been working with internet marketing companies in the last 15 years and eGumball is the only company that has actually serviced my account. eGumball provides tons of service and more then I ever received in 15 years! I am so excited about this company and the people that I have talked to! Everyone is fantastic and have explained everything to me. I will def recommend eGumball to all my business owner friends. Aarionna is so wonderful and such a great listener. She explained how things work and the team really wants to you make sure you understand everything and I mean everything. I love that eGumball answers their phone every time I call and if I leave a message I will always get a call back within the next 15 minutes. Its a great company! Great service and team!Ken - Fredericksburg, Va Review Date: 3/1/2016
Shayda got the ball rollin
Shayda was very clear and concise. She was interested in what I had to say and very astute and got the ball rollin! I was happy to also learn that I get an additional set of keywords and Shayda would be correcting errors found online.Shauna - Wappingers, NY Review Date: 3/1/2016
Thank you so much Shayda
Shayda did really good and I was impressed at how patient she was. She informed me that she would be able to fix all my addresses online and everything. I liked that she was patient and and answered all my questions.Mehdi - Roseville, CA Review Date: 2/29/2016
Thank you Christa for helping me today
trust eGumball because they showed me the work they are doing for me. I worked with Christa who was really helpful and had lots of patience for a customer like me who is not good with computers. She helped me get access to my stuff and showed me how to upload photos to my site. Thank you for helping me ChristaMichael - Grand Junction, CO Review Date: 2/22/2016
Great work Temeca
Temeca is excellent and couldn't have been better! She is really nice and understood everything that I need. I have nothing but good things to say about her customer service. I learned there is a lot of different departments working and giving my account attention. Thank you for being very responsive Temeca!Ray - East Brunswick, NJ Review Date: 2/19/2016
Good Internet help
I learned some things about the internet today with Braulio. He was so patient and kind and not irritated. He totally understood me and my questions. I really liked the customer service he provided it was very much appreciated!Susan - Clarkston, MI Review Date: 2/18/2016
I am on the front page of Google!
Good Job eGumball I am so happy that you have me on the front page under my most important services I offer! Braulio did such a good job in customer service helping me with my account today. Good job Good job Good Job!Paula - Fountain Valley, Ca Review Date: 2/18/2016
Thanks for the education
Ashley was a 2O on a scale of 1-10! She was so awesome and patient! She helped us get well known on the internet and was courteous and professional. She even educated me on the process so I am aware of the next steps that are to come.Susan - Naples, FL Review Date: 2/18/2016
EGUMBALL does what they say they will do!
I was pleasantly surprised to find that what they say they would do, they did! and Elaine you get a Gold Star for good service!Rosanne K - Lake Worth, FL Review Date: 2/18/2016
Great service eGumball
Sam really helped me out today! He was so professional and reasonable and diligent. I had something sudden happen with my business and Sam did a fantastic job and was so sensitive to my situation. I appreciate him and he did amazing. eGumball provides a great service and has a great team of professionals.Angus - New York, NY Review Date: 2/17/2016
Thank you Leslie
After working with Leslie at eGumball I felt like I was speaking to a friend who was very knowledgeable. The work is in progress and I am happy that I am out there on the internet. Thanks eGumball for correcting my business name and covering my business in all the areas around me.Tom - Meredith, NH Review Date: 2/16/2016
Really Good Service Call
I went over the entire service with Ashley and I learned more than ever on this phone call. There is so many features I have on the back end of my website where I can see traffic coming in. If I had a question she answered and helped me understand! The phone call went really good and Ashley deserves the highest ratingHailey - Fort Smith, AR Review Date: 2/12/2016
Really Good Service Call
I went over the entire service with Ashley and I learned more than ever on this phone call. There is so many features I have on the back end of my website where I can see traffic coming in. If I had a question she answered and helped me understand! The phone call went really good and Ashley deserves the highest ratingHailey - Fort Smith, AR Review Date: 2/12/2016
Good customer service
Paul understands and is a great listener. He helped me resolve my account today! THANK YOUMary - Horeb, WI Review Date: 2/10/2016
Great follow up
Ashley was very thorough in the sales process. She explained how the procedure works and most importantly she was very responsive regarding follow up! Thank you !Shane - Millwood, NY Review Date: 2/10/2016
Great work Mary
Mary is wonderful. She is very understanding of my lack of knowledge of the internet. She explained the different webpages of Google Bing and Apple and verified them patiently. She helped me feel more knowledgeable of how this all works and it was great.Anne - Elgin, IL Review Date: 2/10/2016
Team work!
Paul will bend over backwards to help you. He was very helpful and got my account straightened out! Also Braulio in customer service was patient and helpful too. Thank you helpful eGumballConnie - Richmond, GA Review Date: 2/9/2016
Love eGumball service
eGumball has been very beneficial to us! Our rep Aleyce is wonderful! She couldn't have been more helpful, more patient and more kind.John - Louisville, KY Review Date: 2/9/2016
Ranking
eGumball keeps my listing, in the rankings, along with my competitors. This service is more of a reminder of the importance of getting more Google reviews to help our listing even more, and Jeanie sent me an updated link to email to my customers. Jeanie is personable, knowledgeable, and helpful.! I had a friend who has a nice web site but had to much other stuff interfering with his listing with Google, I wanted his business to do better, so I referred him to EGumball.Valerie - Jacksonville, FL Review Date: 2/9/2016
Beyond helpful
I just want to say Traci was FABULOUS! I am not computer savvy and she helped me with every single thing. I learned how to copy and past and f5 to refresh my screen and how to add and change information on my website. She even went outside the box and helped me with my business instagram page and facebook page to make it more friendly. Ready or not we went in and did it all together. Thank you Traci, I rate you a 10!!Brenda - Albert Lea, MN Review Date: 2/9/2016
Thank you Paul
Paul he is the only I would talk to here at eGumball. He actually listened and understood where I was coming from. I would do business with Paul at anytime! Thanks for the great customer service!Michael - La Pine, OR Review Date: 2/8/2016
Thank you Ashley
Ashley was excellent. She began explaining what the process that e-gumball was doing to improve search engine rankings for our business.She said that e gumball primarily works with google..we ended up changing some key words and she showed me a video that had been done I hadn't seen that was on you tube.She told me I could send her new photos for a slideshow. I am much more comfortable with keeping gumball services and know that I can call Ashley if I have any further questions. Thank you AshleyPatty - Petoskey, MI Review Date: 2/5/2016
Big Improvement
Traci's help has been excellent. She really walked me through my entire site and drop down features. We changed a couple of things and I learned almost everything. I love the service as its done a big improvement on my businessDan - Claremore, OK Review Date: 2/5/2016
Good Work
I have learned what the program is doing for me as its not a mystery anymore. Ashley was really excellent! She's a fast talker and showed me a lot and has me motivated! Thank youEric - Geneva, Ny Review Date: 2/5/2016
Leads are coming
Jeanie is really good at doing her job. Jeanie took the initiative to fix our old phone number and now we are getting leads from our site. Thank you e GumballCriag Keelor - Flint, MI Review Date: 2/5/2016
Thank you Jeanie
I completely learned new things and Jeanie really helped me feel secure with our internet marketing. She has been fabulous to work with.Kristina - Rochester, NY Review Date: 1/29/2016
Helpful team
I received so much help with my info online, website and Google listing. I even figured out a few things inside of my control panel that helped me understand a lot. Ashley is very helpfulMichelle - Parma, ID Review Date: 1/28/2016
Moving on up!
I saw that I have gone up the ranks with you guys and that made me really happy. Christa showed me extra things that I had with you all that I wasn't taking advantage of. I have so much with eGumball and it's great!Vev - Eastpointe, MI Review Date: 1/28/2016
I am here to stay
I am working with Sam and Jesus and they are professional and great. It is very rare in the service industry to have representatives with tremendous patience. These two have worked hard on our campaign and I re signed with them for another year!Marie - Short Hills, NJ Review Date: 1/28/2016
Love my website
Christa has literally helped me with everything on the website. I couldn't be more pleased. I learned that I can change a lot of things online and other things I cant.Chuck - Haverhill, FL Review Date: 1/28/2016
Thankful
Traci and Mary are two awesome employees. Both of those girls did quite a bit for me and took care of all the things that needed attention. Mary took care of getting apple done and posting things online and even helping get access to my Google +. They guided me through everything and really went above and beyond. Thank you Mary and TraciJennifer - Destin, FL Review Date: 1/28/2016
Work with Sam
Thank you Sam for all your help in billing today! You deserve a raise for great customer service!Cheryl - Boise, ID Review Date: 1/28/2016
Great help with my Google page
Jeanie made things real simple and had great suggestions based on her Knowledge. She helped me with getting Google reviews on my Google page which was so helpful. Thank you Jeanie and eGumballDebbie - Poughkeepsie, NY Review Date: 1/28/2016
Amazing Clean Up!!!
Great help with our internet mess! eGumball is the very first company who showed advancement forward. We worked with past companies and they created more of a mess. eGumball cleaned it and fixed it and now my wife and I no longer see the wrong phone number online. It has all been taken care of by eGumball and we are really really happy. You guys are giving us a positive note to start the new year! Big thanks to you!Anne - Colorado Springs, CO Review Date: 1/28/2016
My Google trust score improved
eGumball cleaned my business identity online and improved my trust score with Google. Everyone at eGumball is intelligent and very professional. I am impressed with the customer service quality.Don - Taos, NM Review Date: 1/28/2016
Keep it up
Thank you Sam for helping me set up the renewal. Overall I am happy to work with eGumball again.Keep up the good workBrian - Bowie, MD Review Date: 1/28/2016
Jay saved the day
Wow Jay was amazing! He helped me on many many things. One of the absolute things he helped me with was explaining how we are listed online and how Google is looking at our information. I will never look at Google the same way again! He took his time and was the only representative that really explained everything so that I understand. He deserves a raise and 10 stars!!!Kim - Naperville, Il Review Date: 1/27/2016
Christa is very helpful
eGumball created my first website ever! I got everything I needed with the help of Christa. She was very very good and thorough. Christa had a lot patience with me because I am not good with computers. She taught me a lot, thank you Christa!Jeanne - Great Falls, MT Review Date: 1/27/2016
Temeca made the process easy
Very pleased with the level of customer service. Good phone call and easy process with Temeca's help!Dave - Montague, MI Review Date: 1/27/2016
Aleyce saved me time
Thank you Aleyce for helping me find my Google page , gmail and password. You really did wonderful and saved me timeAddie - New Port Richey, FL Review Date: 1/26/2016
Thank you Mary
Egumball is doing a good job staying up with my account and keeping everything updated! Mary did a great job helping me with a Google listing that was 5 years old and is taking care of cleaning that up. Thanks for the good jobDan - San Antonio, TX Review Date: 1/26/2016
More than patient!
eGumball's team is more than patient. I am so far very pleased with the service provided. Christa was very helpful with my website and ran us through the entire page and how to make changes on it.William - Zebulon, NC Review Date: 1/22/2016
I liked working with Paul
Paul is very courteous and good! I really like eGumball's customer service and Paul cleared up everything for me with billing.Denise - Chocowinity, NC Review Date: 1/22/2016
Perfect customer service
Perfect customer service from Leslie. She is very knowledgeable about Google and other things out side of Google. I like that when I asked questions she answered them all up front and honest. It has been a huge learning experience about Google and I appreciate that customer service is helps educate me without dumbing it downDavid - Manchester, CT Review Date: 1/22/2016
Gracias Jesus
I had a great conversation with Jesus. He really resolved all my concerns and explained everything in detail so that I can understand. Happy to have worked with him!Maria - Hialeah, FL Review Date: 1/22/2016
I found myself online
Chris helped me find my hotel rates and helped me locate so many things online. That's exactly what I needed!Mahendra - Edenton, NC Review Date: 1/22/2016
Patience is the key
Leslie is very good and patient with all my questions. I did learn so many things about how I am showing and that my old information is still online. This service takes patience and time but I am learning more and more!Larry - Oak Lawn, IL Review Date: 1/21/2016
Great quality control
Marco was so pleasant and very helpful. The conversation with Marco was in depth! He also found a lot of old information related to my biz name and address and took care of that. Great quality control and thank you for answering all my questions!Teresa - Nashville, TN Review Date: 1/21/2016
Leslie helped me so much
I want to thank Ms. Leslie for giving me the opportunity to get to know who eGumball is and what they are doing for me. Her customer service was excellent and she really helped me with my mess online. She wanted to help me and she worked really hard. THANK YOUHelena - Pigeon Forge, TN Review Date: 1/20/2016
Customer service is excellent
Excellent customer service from Traci! Walked me through my control panel and showed me how to see my stats and change cities and zip codes. All questions were answered and I really liked that. Thanks for all your help TraciTim - O'Fallon, MO Review Date: 1/20/2016
The service works!
Sam was very smooth. I am very pleased with eGumball as I have already started to get phone calls from people that have found us online.Samantha - Slidell, LA Review Date: 1/20/2016
Thank you for being helpful
Great team and great suggestions! Ashley was quite good and helped me with changes to my site. The initial process is easy so far and the conversations with Ashley have been really helpful. 5/5Alan - Melville, NY Review Date: 1/20/2016
Jeanie is the best
Jeanie's customer service is fantastic! She was proactive, professional and pleasant to work with! She even laughed at my jokes! Thank you eGumball for being the best!Lynda - Glendale, AZ Review Date: 1/19/2016
Website advice
Lynne has been very helpful and good with my website. She has been working with my web builder and everything looks good! Great website advice!Don - Benson, NC Review Date: 1/19/2016
I learned so much today
I learned all of it today with the help of Chris. He was wonderful and showed me how to get to my webpage and how to use some features on it. I am not very tech savvy and he was patient and helpful.Allison - Stailing, ME Review Date: 1/19/2016
Business is doing good
People are looking at my site and business is doing well thanks to eGumball! Sam got me an amazing deal with a prepaid account and explained all the benefits of doing it that way. He was really informative and friendly. Thank you!Katie - Clairsville, OH Review Date: 1/18/2016
EGUMBALL is Awesome
I love eGumball, you guys are awesome! Ashley hooked me up with a free upgrade which included an apple listing and double the citations. I am really excited about this!David - Greensboro, NC Review Date: 1/18/2016
Good customer service Leslie
I did not know my internet information was in bad shape until I spoke with Leslie. eGumball caught this all on time and has a solution. I learned about Google and my Google listing and it all went good!Robert - Peru, IN Review Date: 1/18/2016
Thank you Leslie
Leslie was very very good. She helped me out a lot today! I like that she is efficient and is great to work with. I am always satisfied with the egumball service, they provide really good work.Wei - Dayton, OH Review Date: 1/18/2016
Thanks for the optimization
Chris Mondragon was very helpful with resetting my password and helping me with website settings. I was very pleased as he helped optimize my site and upload pictures. It was a very good conversation and helpful!David - Overland Park, KS Review Date: 1/18/2016
eGumball is such a great company!
eGumball is always so responsive and helping. Jeanie especially is so thoughtful and helped lead me through the process. I learned that it takes time before certain work makes it somewhere. Since I have been working with you all I have come to trust you and I appreciate how you all have been so helpful.Fran - Raphine, VA Review Date: 1/15/2016
Great Google listing help
Thank you Jesus for servicing my account. You really helped me a lot with my Google business listing and showed me how I can customize it.Victor - New York, NY Review Date: 1/15/2016
Customer service is awesome
I would rate Traci highly, 5 stars. She helped with our photos. She told me about My Service Profile and sent me the link to it. She told me that how to view our Google Plus page and that I need to be logged into my gmail account before I can do so. I learned about some of the areas that I can complete in our Control Panel. I liked that she called me on the phone so thank you Traci!Joanne - Palm Beach Gardens, FL Review Date: 1/15/2016
Thanks for working hard
Jesus explained some things on my account that I was not knowledgeable about before. He helped me understand and made some great suggestions on getting Google reviews. He works very hard ! ThanksHarold - Rockville, MD Review Date: 1/15/2016
Easy walk through
Thank you for helping me take control of my own control panel. Chris was great and really showed me how to use it and showed me how to add in some important information. Thanks for the easy walk throughMohamed - Brooklyn, NY Review Date: 1/15/2016
TRACI IS THE BEST!
Traci is so very good! She really helped me out a lot and has given me the confidence to do more on the computer. She is very knowledgeable and this overall has been a big learning experience. She exhibited real patience with me and not many people can do that. I want to rate her service the highest because she did excellent! eGumball is 10 stars!Randall - Metairie, LA Review Date: 1/14/2016
I have so much business now!
Sam is a valued member of the eGumball team. He is pretty amazing! He took care of me and made me feel a whole lot better! Y'all are doing a fine job bringing in business during my winter and summer season. My hot tubs division is kick'in butt and you guys helped me make that happen! I am so impressed with the web page and I appreciate what y'all are doing. I definitely recommend eGumball! It really works!Ron - Fayetteville, NC Review Date: 1/14/2016
Best customer service with Aarionna
Excellent service from Aarionna. Thank you so much for walking me through the whole thing today. You cleared so much up for me and I learned a lot today. Happy to know how this all works. Very very helpful!Karen - Lone Oak, TX Review Date: 1/14/2016
Thanks for getting me more Sam!
Sam moved me up to the next level of coverage! Everything has been going extremely well! Great service!Russell - Capitol Heights, MD Review Date: 1/13/2016
Customer service has been so helpful!
Thanks to Jeanie I am learning more and more about how the process works. I get why this takes a while because eGumball is cleaning up my business information online. This is all new to me but Jeanie is very patient and great! I most definitely rate Jeanie's customer service 5 out of 5 stars!Nita - Indianapolis, IN Review Date: 1/13/2016
Thank you eGumball
Thank you so much Sam for your help on this. Overall I had a great experience working with you and would definitely recommend your company based on the customer service you provided!John - McHenry, IL Review Date: 1/11/2016
Love my website
Chris did a beautiful job today.I love the website it looks great and very professional. The pictures on my website are awesome!Fred - Newark, NJ Review Date: 1/11/2016
Thank you Jeanie!
Jeanie was great! She navigated me through the website and helped me change a couple things on my site. Her customer service was excellent! I learned a few things a long the way! Thank you so much JeanieMatt - Newark, OH Review Date: 1/8/2016
Excellent Service Sam
Sam was excellent ! He couldn't have been more helpful and polite! Great personality and excellent to work with. He was easy to get through!Darlene - Westminister, MD Review Date: 1/7/2016
Customer service is very good
Sam was very helpful and informative. When I need customer service, eGumball is very good and helpful. Thank you Sam and team!Lucas - Glen Cove, NY Review Date: 1/7/2016
eGumball gets my phone ringing!
I am so happy with eGumball services. Just a couple days ago I got a client off my website that eGumball made me! I get compliments and business from my website all the time. Sam at eGumball is great ! I just signed for another year and I am happy! 5 Stars!Gary - Middle Island, NY Review Date: 1/7/2016
Thanks Leslie for all your help
I am learning so that's a good sign. Leslie was very helpful and showed me what is going on. I now have a better understanding of the serviceCindy - Edmond, OK Review Date: 1/5/2016
Thank you for step by step help
Jeanie was very delightful to work with and extremely helpful. She helped illustrate what eGumball is doing for me and walked me through how this all works.Debra - Littleton, CO Review Date: 12/29/2015
Aleyce is FANTASTIC
Wow Aleyce is fantastic. I love that she answered the phone every time I called which is so important to me. She is so intelligent and knows exactly what she is doing through our unique difficult situation online. Her work has been fantastic and I also like that she was able to explain everything she fixed.Joanne - Palm Beach Gardens, FL Review Date: 12/23/2015
Thank you Traci
Traci is really good! I am very happy! She went through the whole set up with me. Thank you so much for all your help.Gary - Portage, WI Review Date: 12/22/2015
Traci is great
Traci was great and very helpful today. She walked me through services provided and helped me adjust the size of my logo image. THANK YOUBill - Lawrenceville, GA Review Date: 12/21/2015
Great service team
Jesus was so great! He explained so much and helped us enhance our online presence on Google. Great tips and advice on things we could do on our end.Joce - Rockville, MD Review Date: 12/21/2015
Local listing help
Mary's customer service was fantastic! She is terrific! So helpful with my local listings.Karen - Dallas, TX Review Date: 12/18/2015
Great all across the board
Christa is 5 stars all across the board! She took care of me and everything fairly well. I did not have any problems understanding the website walk through Thank you!Nancy - Fort Myers, FL Review Date: 12/18/2015
Excited to work with eGumball
I have never done anything like this before and I am so excited. I am happy to have worked with Leslie because she was so patient and showed me that eGumball is actually correcting my online information. I understood that I will need to wait to get all my names corrected online but I am thankful eGumball is doing it.Gloria - Olathe, KS Review Date: 12/18/2015
Great
Shayda is very efficient and knowledgeable. She updated me where the info stands and gave me great website advice on changing the phone number format to make it Google compliant.Donald - Rockport, ME Review Date: 12/17/2015
Customer service is great
Christa was great in service today. I learned several things about the control panel on how to plug in all my information so I get the best exposure. She is very knowledgeable and never stuttered when I asked her questions. Thanks Christa for answering them all!Larry - El Reno, OK Review Date: 12/17/2015
Mary is great to work with
Thank you Mary for being helpful! We set up Bing Apple maps and a Google listing. We reviewed my panel thoroughly overall got so much done!John - Norway, ME Review Date: 12/16/2015
Great service call
I am so pleased with Jesus! He was so easy to talk to given that I am not internet savvy. #1 Patient #2 He knew exactly what he was talking about and was able to navigate me through the web and show me. #3 His attitude was so positive and politeKim - Jacksonville, AL Review Date: 12/16/2015
Great keyword set up
Shayda was so helpful with keyword set up and doing research on my old business name and addresses for clean up. She even got me setup with a free website. Thank you!Crystal - Wilmington, CA Review Date: 12/15/2015
Good Quality Control
I really don't like it, I LOVE IT! Shayda was so helpful! She walked me through the keyword process and quality control. Thank you for all your help ShaydaYolanda - Downey, Ca Review Date: 12/11/2015
Keyword specialist
Excellent customer service with Christina! She gave me great website and keyword advice and was able to expedite my account to the next department to complete set up.Jay - Los Fresnos, TX Review Date: 12/11/2015
Positive experience
Thank you Luis for being attentive and having a great attitude that was so positive. I really like that while working with Luis he was aware of all the changes I wanted made and did them. Perfect service!Bernice - Perris, Ca Review Date: 12/10/2015
My internet marketing is good
Mary made life simple! She got me all set up for Microsoft and Google ! She is good at what she does, I was really happy to work with her.Johnny - Marianna, FL Review Date: 12/10/2015
Best EGUMBALL service
The lady Leslie deserves a gold metal. She is so unbelievable I swear. I am not computer savvy and she was so patient with me. I literally did not know what I was doing and she really helped me!Nicos - Stamford, CT Review Date: 12/9/2015
Thank you for going the extra mile
Luis went the extra mile! I ran into some glitches that he was able to correct and even gave me a free month! He did not panic and kept me sane and was over all great. Everything is finally on the right track!Dr. Robert - Chicago, IL Review Date: 12/8/2015
Great set up
Mary did a perfect job helping me set up my mapping for Google and all the search engines. This was the purpose of me getting on board and she was such a big help. Happy to have worked with her for a couple of weeks!David - Brewster, MA Review Date: 12/8/2015
Aleyce was great !
Aleyce made sure she asked detailed questions in order to place our Google listing in the right location. Our business location is a bit tricky because we are in a shopping center and she understood exactly where we were. She was great at walking me through what I needed to do and was great with follow up.Nadine - Griffin, GA Review Date: 12/8/2015
Leslie is the best
Leslie is one of the best representatives I have worked with at eGumball. She helped me figure out why my location was wrong online and solved my problem. She was patient and explained what she did about it and now things are moving forward.Alicia - Nashville, TN Review Date: 12/7/2015
LUIS is great!
Luis helped us finish validate our Google account. He even uploaded a video and set us up with two other accounts on Apple and Bing. I really liked that he was efficient and friendly and understood the problem right away! 6/5 stars!Hector - Astoria, NY Review Date: 12/7/2015
Thank you Leslie
eGumball is lucky to have Leslie! She is very knowledgeable and walked me through so much! After speaking with her I felt good about the service and now I have a much better idea on how this all works.Paul - Appleton, WI Review Date: 12/4/2015
Thank you Ashley
Fantastic learning experience. Ashley was very detailed and resolved so much for me. Thank youCindy - Zionsville, IN Review Date: 12/4/2015
Helpful
Thank you Leslie for helping me understand how everything works. Your customer service was perfect and I better understand the status of my accountGail - Morganville, NJ Review Date: 12/4/2015
Jesus helped me reconnect
Jesus helped me reconnect. He upgraded my service providing more for a little less money which made me happy! I learned that something's on Google changed and I was able to make the necessary changes with Jesus. Thank youJohn - Mentor, OH Review Date: 12/4/2015
Ashley saved the day
Ashley did an excellent job putting up with what I had to say. She is so polite and informative and really showed good customer service skillsJohn - Catasauqua, PA Review Date: 12/4/2015
Easy to work with
Its always easy to reach you guys! Chris was very good! He provided me with everything that I needed and explained in detail what it takes to get the placement on Google. So helpful, 5/5 stars!Rod - Nashua, NH Review Date: 12/3/2015
Aarionna is the best!
Aarionna is such a great customer service representative. I called in with so many questions about my business relocating and she resolved everything. She cleared it all up for me in no time and it was the best service! Thank you AarionnaBrad - O'Fallon, MO Review Date: 12/3/2015
Good Good Good
I am very pleased with everything Aarionna showed me today. I learned so much about the process and what it takes to get exposure. Good call!Beatrice - Williamsport, PA Review Date: 12/3/2015
Everything is better now that I am with eGumball
Excellent customer service! Aleyce completed so much today on my account and was able to complete all my Google info. Her service was overall excellent!Chuck - Albany, GA Review Date: 12/3/2015
Very good team
Very good team! Shayda was able to verify all our info for the website and also for directing traffic to us. eGumball found information online that was not current and I was able to clarify everything with them. Thank youBill - Forest Hills, PA Review Date: 12/3/2015
Thank you for going above and beyond!
I had such a great customer service experience with Aleyce. She really went above and beyond with my social media accounts and local listings. I love that she took the extra steps to help me figure out something that I was having trouble with online. She is so great! I loved working with her.Ruth - Merrick, NY Review Date: 12/2/2015
Good work!
Shayda was excellent. She explained everything to me and the whole phone was awesome! She was able to answer all my questions and let me discuss a few things myself. Two thumbs up!Michael - La Pine, OR Review Date: 12/2/2015
Mary is so helpful
Mary was wonderful today! I had multiple listings that I have been trying to fix online and she corrected it all for me in just one phone call. I am happy she helped me and got me activated. Good job!Shannon - Covington, GA Review Date: 11/30/2015
Work with Mary, she is great!
Mary is insightful, clear and so helpful on everything. I got a glimpse of everything she was doing on my social business page online. She did so great, definitely 5 out of 5 stars!Peter - Southfield, MI Review Date: 11/30/2015
Thank you Shayda
Shayda was really GOOD! She really helped me out a lot and everything worked out great. I understood everything she went over with me which made things easy. Thanks egumballRichard - Wilmington, NC Review Date: 11/25/2015
EVERYONE at eGumball is great
Everyone at eGumball is so nice! Sam was wonderful and patient and helped me get all my billing straightened out.Kim - Indianapolis, IN Review Date: 11/20/2015
I want to share this with the world!
everyone at eGumball is outstanding. When I have a good experience with a company I want to share it with the world! Temeca is excellent! She makes me want to shout it out even more! Great team and so helpful!Sabrina - Windermere, FL Review Date: 11/20/2015
Easy Set Up
Christa is so easy to work with and so helpful. She really did a great job setting up my control panel and Google page. I am really thankful!Clara - Hillsboro, OR Review Date: 11/20/2015
Thank you
I worked with Christina who helped me with the initial set up. Thanks for all your helpScott - Pensacola, FL Review Date: 11/19/2015
Braulio is great
Braulio was extremely helpful. He really took care of me and fixed my concerns. He answered a lot of questions and showed me how Google works which helped me understand the optimization process.Sierra - Angustine, FL Review Date: 11/16/2015
Fantastic Fantastic
Aleyce is fantastic,awesome and great with follow up! She showed me the program and did exactly what she said she would do. I love doing business with good people that work with me!Pawnee - Redding, Ca Review Date: 11/16/2015
Great website
Christa was excellent! I am so happy that I was able to work with her because she helped me out a lot! She did a great job on the website. I definitely rate her 5 stars!Isam - Canton, OH Review Date: 11/13/2015
I am very excited
So far so good! Chris is extremely knowledgeable! I am so ready to go! He showed me clear direction and helped answer all my questions and dilemmas. He was so great and I am very excited for all this to take off!anonymous - Montclair, NJ Review Date: 11/13/2015
Luis saved the day
Luis was just great! He got everything squared away! He set my Bing and Apple as he even got access to my Google business page which was so helpful since I didn't know what I was doing. Thank you Luis! I rate you a 6 out of 5 stars!!!Barry - Auburn Hills, MI Review Date: 11/12/2015
Good help!
Temeca is wonderful to work with! It was a good sign she was from NC! She is so helpful and answered all my questions.Kent - Hillsborough, NC Review Date: 11/12/2015
Thank you Chris for helping me so much
Chris and I have been working together for about a month! He is dedicated and has helped me out so much! Everything has been working out great thanks to him!Monique - Spartanburg, SC Review Date: 11/11/2015
So Easy!
Chris is amazing! What an easy learning experience it was on the phone with him today. He is very knowledgeable , courteous and helpful! He really helped clarify a lot of stuff. I couldn't be happier, I absolutely rate him 5 out of 5 stars.Ellen - Westbrook, ME Review Date: 11/10/2015
Happy customer
Thank you Chris for helping me set this all up, so far so good and I have not had any issues. Chris is helping me add photos to my video and Google.Amos - Greenwich, CT Review Date: 11/10/2015
Thank you Sam
Sam is computer smart! He got me through exactly what I needed for me to understand. I am very happy with eGumball services! Every time I have a question and call the 800 number I always get a quick good response. This really works!Ann - Binghamton, NY Review Date: 11/9/2015
Great team
It was all great, they did fantastic. I learned about the Apple and Bing verification that they set me up for. Thanks Jeanie!Jason - Naples, FL Review Date: 11/9/2015
Jeanie was helpful
Jeanie helped me understand how Google and My service profile communicate. She reviewed my account thoroughly with me and went over the importance of Google reviews. Thank youRick - Noblesville, IN Review Date: 11/9/2015
Thank you Sam
Sam is very good. He upgraded my package to silver and saved me a little money! He made it all easy. Thank you SamKristi - Fort Pierre, SD Review Date: 11/8/2015
Jesus is so helpful!
Jesus was extremely helpful today! He did a lot for me on my website and I really appreciate the time and attention. Thank you so much for all your helpPenny - Kaukauna, WI Review Date: 11/6/2015
Technical but great!
eGumball's rep Alex was fabulous! She got everything technical set up for me and her service was superb. 5/5 stars!Dave - Deerfield, IL Review Date: 11/5/2015
Great
I am so happy with Traci's help! Everything went perfect! She showed me all the different settings inside my control panel and now I understand it all a little bit better.Tracy - Halethorpe, MD Review Date: 11/5/2015
Great experience
Shayda is a wonderful eGumball representative! I appreciate her being so patient with me while I was running around doing other things at the same time. Thanks for helping me with my page and being so wonderful!Helen - Long Beach, Ca Review Date: 11/4/2015
Solid Team!
Everyone at eGumball is very well trained and articulate. I was particularly impressed with Ashley as she explained everything very clearly and with patience! She was beyond helpful!Enid - Weston, FL Review Date: 11/4/2015
Jay you ROCK!
Thank you Thank you Jay! You couldn't of been better! You were so helpful with my website in making it mobile friendly! You are the best!Jackie - Larchmont, NY Review Date: 11/4/2015
Local listing help!
I was impressed with Aleyce today! She is so friendly and knowledgeable and very helpful! We accomplished a lot on the phone today and I appreciate that she was patient. Thank you AleyceJane - Culver City, Ca Review Date: 11/4/2015
Aleyce is the best!
I wanted to thank Aleyce my rep for an outstanding job on my account. She was so thorough and really worked with me to accurately understand my internet listing. I am excited to be a part of eGumball, Thank you so much!!!!Sabrina - Windermere, FL Review Date: 10/29/2015
Great!
Marco was so thorough and great. He verified my business information and confirmed keywords today. He explained how the process is going to look like moving forward and it was really helpful!Jake - Blue Springs, MO Review Date: 10/28/2015
Excited to open up a new account
Jeanie is very good to work with! She is intelligent, very efficient and knowledgeable. This lovely lady set up a new account for me and the entire process was simple. eGumball's service is good!Alan - Houston, TX Review Date: 10/28/2015
eGumball is solving all our problems!!!
Jeanie is perfect! She was awesome to work with because she helped me with every possible thing on my business! eGumball is solving all our problems! What more can I ask for ? I am a happy camper!Sally - Newport Beach, Ca Review Date: 10/28/2015
Great customer service
I am happy with Christa's efficient service today on my website. I called in to request some updates and she took charge and helped me with them. She provided great information so I can make more updates regularly on my website on my own to make changes happen quicker.Cindy - Columbus, OH Review Date: 10/28/2015
Internet World
The internet service is complicated however Mary helped me a lot to understand everything! She took her time and answered my questions. Thank youMichael - Sicklerville, NJ Review Date: 10/27/2015
Out with the old in with the new!
I really like that eGumball is taking care of my old business address online. That is exactly why I signed up! Temeca was great and went over all the business information to make sure eGumball will promote the current name address and phone number. No complaints everything is working out well!Tim - Wheat Ridge, CO Review Date: 10/27/2015
I get it !
Aarionna eased my fears! She is a great kind professional women who helped me through everything! I am so happy to work with her! I am stoked I got hooked up with eGumball services and now I feel like I things are moving in the right direction because I understand it all ! Thank you Aarionna for being so helpfulTana - Salisbury, MD Review Date: 10/27/2015
Thank you Shayda
I am so indecisive and Shayda has been very patient with me. She has great customer service and I feel she has been so nice and knowledgeable throughout this process. She has deadlines that she needs to meet but is patient with me while I figure things out. The sales rep was also great to work with too!Thomas - Las Vegas, NV Review Date: 10/27/2015
Experts
Braulio made me aware of some things online that I did not know about. I had no idea there was another website floating around connected to my business! I appreciate eGumball catching this and showing me. Thank you Braulio for being very nice and courteous!Kathryn - Vista, Ca Review Date: 10/23/2015
Big Thanks
Thank you eGumball team and Traci for all your help. Working with eGumball has been a great learning experience and easy! Traci helped me with Facebook link and also explained how services and control panel worked while be very patient with me.Connie - Richmond Hill, GA Review Date: 10/23/2015
GREAT team effort
eGumball's team has been very good to me! I renewed services again and Sam and Lynne made the whole process smooth and easy. Everything was facilitated more effectively!Deborah - Purchase, NY Review Date: 10/22/2015
So helpful
I appreciate Aleyce for helping me respond to my Google online reviews! She was so responsive and accommodating, I rate her 5 out of 5 stars!Deidre - Laramie, WY Review Date: 10/22/2015
Good work
Thank you Chris for being excellent. I called in today with tons of questions on my local Maps and he really was helpful. I learned how to add tracking to my site and also was able to add extra keywords I want to rank on. Thanks for all your helpSal - Lynbrook, NY Review Date: 10/21/2015
Good work
Thank you Chris for being excellent. I called in today with tons of questions on my local Maps and he really was helpful. I learned how to add tracking to my site and also was able to add extra keywords I want to rank on. Thanks for all your helpSal - Lynbrook, NY Review Date: 10/21/2015
THANK YOU ASHLEY
Ashley was quite professional and helpful. I am currently satisfied with what she was able to help me with along with the several suggestions she included on our call.Elizabeth - Geneva, IL Review Date: 10/21/2015
Thank you eGumball team
I am a busy business owner and I really like that eGumball's team is persistent. I may not be able to respond at times but the team makes it possible for later contact. I finally learned how to navigate through the site eGumball made for me. Thank you Jeanie for being very helpfulSharie - Rocky River, OH Review Date: 10/20/2015
Happy I signed up!
I wish I signed up sooner! eGumball's team has been super responsive and helpful throughout the whole process. Aleyce activated my local listing and answered my silly questions professionally.Lynne - Rockville, MD Review Date: 10/20/2015
Happy customer
Jeanie was excellent to work with. She was open to every suggestion I had and immediately checked on everything I needed. She catered to my request and Apple maps was an A+ easy process.Jill - Columbia, SC Review Date: 10/16/2015
Website help
I love that I have different options to make my advertising easier. Great advice and tips on what I can do to improve things on my end. Christa was patient with me and all my questions I had on the website.Jacob - TaneyTown, MD Review Date: 10/16/2015
Pleased with eGumball
I've been pleased with the interest and support of eGumball in setting up a program to help me promote my music and photography. Jay has been most helpful in listening and understanding my situation as a small company with limited funds. I feel we are on the right track now and I'm looking forward to working with you. Danielle has also been very helpful and patient as we talked about the overall possibilities.Dianne - Arbor, MI Review Date: 10/16/2015
Baby steps are good steps!
We understand this is all very technical and working on our social media is important because it is the "in" thing these days. Traci was wonderful! She helped us go through the service profile and how to fill in the blanks. We had a lot of questions and she was able to answer them one step at a time. We are taking baby steps right now and looking forward to getting into the deep with our marketing!Irene - Sacramento, Ca Review Date: 10/16/2015
Jay resolves!
Jay resolved my concerns and put everything in the right place! I felt so comfortable and I understood my eGumball online marketing, Thank you Jay and eGumballMarty - Minnetonka, MN Review Date: 10/16/2015
Luis works above and beyond
Luis was one of the best representatives I have worked with in customer service. He spent a lot of time with me and went above and beyond. The things he did for me was out of this world and he kept doing more and more! I was literally waiting for him to say he needs to go but he didn’t do that. He worked and worked until he got rid of my home address displayed online and was enthusiastic about it the entire time. Now I don’t have people looking for me at my home address! I have no idea how he did it but KUDOS for Luis and eGumball! That was seriously great!! I gratefully appreciate EGUMBALL!Jim - Joplin, MO Review Date: 10/14/2015
Thank you Leslie
I learned how to access my Google + page and how to see who is seeing us online through my statistics. Leslie had great customer service and was very helpfulColleen - Oak Park, MI Review Date: 10/14/2015
EGUMBALL is here for me
Its nice to know that you don't have to do this alone. Christa reassured me of this multiple times while I worked with her. I was able to ask plenty of questions and have my questions answered. I learned a lot over one phone call. Thank youCynthia - Helena Island, SC Review Date: 10/14/2015
I learned how it all works
Aarionna was very helpful today! I really liked that she explained how everything works in a way that I was able to understand. She was patient and very clear when reviewing services with me. I learned so much that I didn't know before about optimization. I feel better after understanding how it all works on my account.Daniel - Clermont, FL Review Date: 10/13/2015
The Activations team is easy to work with
The whole activation process was very easy. Working with Mary was great! She was so sweet and thorough and we were able to activate three big local listings.Tammie - Buford, GA Review Date: 10/13/2015
Great Google plus help
I was immediately set up with my Google plus and the rep I worked with was amazing! She was so helpful and answered all my questions.Brittany - Glenville, NY Review Date: 10/12/2015
Chris made the whole process easy!
I am so happy that I worked with Chris today on my eGumball account. He was really good and knew what he was doing! I had so many questions about our website and as a person who knows nothing about the computer or internet I actually understood everything he was saying. Chris made it very easy for me, thank you so much!Lisa - Bradenton, FL Review Date: 10/9/2015
I appreciate Sam
I just want to express how much I appreciate Sam. He helped me out tremendously with late fees because I was so sick for three weeks. He was sensitive and got me right on track! Thank you eGumball for taking care of me!Bill - Charlotte, NC Review Date: 10/9/2015
Good service
Jeanie resolved my video and was so helpful and friendly! Thank you for good service!Marcus - Ridgway, PA Review Date: 10/9/2015
Maps listings
Google Bing and Apple were easy to do! Mary did wonderful verifying all my pages in one phone call!Tara - Moody, AL Review Date: 10/9/2015
Team work
Chris really understood what I was asking and was able to deliver. I wanted more reporting and tracking and that is what I received. He was great! I learned where to apply my tracking script on my website and received great adviceMichelle - Redding, Ca Review Date: 10/9/2015
New customer
Thank you for doing what you do! Everything is working out great so far and Braulio did great verifying my business information and being patient. I got all my questions answered and some tips to make changes on my website.Ruben - Katy, TX Review Date: 10/9/2015
Friendly Team
Thank you Sam for taking care of me and being so nice! Great billing team!Connie - Salem, VA Review Date: 10/8/2015
Learned about Google Maps
I learned about Google maps optimization today with Jeanie! She was great and helped me upgrade my account.She provided me with good information and was very helpful!Justin - Isanti, MN Review Date: 10/8/2015
It works!
Leslie talked me into staying on board for another 6 months! I don't usually call in to check up on my online marketing but once I saw that its working I have to stay. Leslie was so polite and informative and overall great!Norman - Hardeeville, SC Review Date: 10/8/2015
Traci is great!
Traci walked me through my entire control panel very patiently. That was so helpful because I had lot and lots of questions. It was good to set up everything and understand it.Mary - Mt Horeb, WI Review Date: 10/8/2015
My maps listings are completed!
I got all set up today with Google premium, Apple maps and Bing maps. Thank you Mary for getting it all done!Jason - Lincoln, NE Review Date: 10/7/2015
eGumball has accomplished a lot for me !
Ashley was fantastic! I had questions about different things and she helped me right then and there. She corrected things that I requested and overall got everything up and running. The whole eGumball team has been great and have accomplished a lot!Larry - Covina, CA Review Date: 10/7/2015
Thank you Mary
Thanks eGumball for being good! Mary helped me get all accounts verified and made the process easy to set up. She answered all my questions and so far everyone's been helpful!Ashley - Waterford, MI Review Date: 10/7/2015
eGumball thanks
Thank you Christina for being very detailed and showing me everything I need to know and understand. This is all new to me so it was helpful to have eGumball walk me through all features of my control panel. The entire phone call was great!Veronica - Stamford, CT Review Date: 10/6/2015
Customer service is great
Lynne explained how the whole system works. It was great to learn that there was a lot of inconsistent information about my business online that made my online marketing perform differently in the maps. Thanks Lynne for great customer serviceRon - Miami, FL Review Date: 10/6/2015
Fantastic
I got exactly what I need from your service, Great help! I received good customer service from Traci today! She helped me fill out the information in my control panel and answered all my questions.Tracy - Framingham, MA Review Date: 10/6/2015
Great work Mary
I got all set up today with Google premium, Apple maps and Bing maps. Thank you Mary for getting it all done!Jason - Lincoln, NE Review Date: 10/6/2015
Thanks for all your help
I called in because I wanted to get more traffic when people searched for air conditioning. Leslie was able to help me change my keywords to cater to air conditioning. I appreciated her showing me my Google stats and other information! ThanksDanny - Columbia, TN Review Date: 10/5/2015
Glad to see progress
Leslie was great! She fixed my Google marker on Google maps and I saw that I have a better position online! Glad to see progress!Jill - Sedona, AZ Review Date: 10/5/2015
Helpful
Thank you Braulio for being good and very helpful! I was helped with keywords on Google and Braulio offered great advice!Stacy - Bossier City, LA Review Date: 10/5/2015
Thanks for the easy Google set up
eGumball is in good shape to have a good worker like Mary. She is so friendly and knowledgeable! Thanks for setting up my Google listing and making it easy!Steve - Pine Hill, NY Review Date: 10/5/2015
Good work
Braulio was great help today! He detected 3 separate Google listings that I have never seen before. I am only suppose to have one local listing so Braulio was going to take care of that for me. I learned great things and set up my keywords!Denton - San Luis, Ca Review Date: 10/5/2015
Helpful Team
Thank you Mary for being very attentive to many questions. I am no longer frustrated any more because I fully understand what eGumball is doing for my business. Helpful team and I have learned a lot so far!Kelli - Portland, OR Review Date: 10/2/2015
eGumball made it happen
I called in and spoke with Leslie. I told her exactly what I wanted and she did it in 3 minutes! She made it happen and now I am thrilled! Incredibly kind and professional! I rate her 5 stars and beyondDebra - Naples, FL Review Date: 10/2/2015
Good performance
My experience with eGumball has been great so far! Christina was so informative and cleared everything up for me, now I feel good. Some of my keywords are already performing well and I just started! Thank youMelissa - Puryear, TN Review Date: 10/1/2015
Thanks for the progress
I saw my current rankings online and the traffic coming in through my eGumball control panel! Thanks for the progress!Zaheer - Burbank, CA Review Date: 9/30/2015
Great
Its great to call in and have eGumball's service team go in depth about everything. I was helped so much by Leslie and she took things further to go above and beyond and sent me an email with the information we discussed on the phone. Thank you for great serviceYoussef - Vienna, VA Review Date: 9/29/2015
The customer service team is helpful
I called customer service and learned Google features and how to see my website. I like that I can also change my template look on my website and content at any time! Thanks for all that you doRachel - Miami, FL Review Date: 9/29/2015
A zillion of questions answered
Awesome awesome awesome help! I asked a zillion of questions and Chris answered all of them. He kept me informed while showing me how to navigate and make changes to the website. Very patient and outstanding service! 5 star ratingToni - El Monte, CA Review Date: 9/29/2015
New customer
Thank you Christina for reviewing my dashboard with me and explaining the features. As a new customer it was very helpful to have all my questions answeredTracy - San Antonio, TX Review Date: 9/29/2015
Thank you Sam for being sensitive!
Sam was awesome! I lost my puppy this weekend in an accident.. Sam cared about my puppy. Sam was attentive to my hard circumstances, great listener, made me feel like he cared about my situation. He was able to work with me based on my hardship and emergency. Great to know that eGumball has such great staff! He made me feel much better, considering what took place. Thank you eGumball!Patty - Bloomingdale, GA Review Date: 9/28/2015
Mary has good vibes
Mary was very REAL and not robotic. Usually customer service representatives sound like they are reading from a script but not Mary. She has the personal touch and is very positive. I took notes during my phone call with her because I learned so much! She assured me that my address would not be published because I am a service area business. I appreciate everything we got accomplished today!Raina - Rhinebeck, NY Review Date: 9/28/2015
Great
Great service team! Leslie helped me with everything I wanted! She changed my website and business name information and it all went smoothly. Great!Sara - Houston, TX Review Date: 9/28/2015
Educational experience
Josh was so responsive! The whole experience was very educational. He turned me on to a number of things that will make a difference to my online marketing.Daniel - Boulder, CO Review Date: 9/28/2015
A good feeling about this
My intuition and instincts told me nothing appears to be wrong. Temeca was certainly very pleasant to work with and was so informative. She helped me set up my good keywords. I rate her 10 out of 10 stars!David - Dedham, MA Review Date: 9/25/2015
We value eGumball
We value eGumball so much because you folks are amazing and so patient! This service was a gift from to me to my wife and we couldn't be happier. We had a good feeling about your company since the beginning and since working with you, its been a pleasure. Thank you so much for your dedicationDennis - Brentwood, CA Review Date: 9/25/2015
Leslie is so helpful
Leslie showed me that I do come up on Google when you search my store. She guided me through how to search on the web because I had been searching the wrong way on Google. Thank you for your patient help LeslieAnita - Rowletts, KY Review Date: 9/25/2015
I am one HAPPY customer
GREAT GREAT GREAT! I taught 18 years of customer service at a local college and my gosh Jesus is customer service savvy! Jesus defines the definition of customer service. He went beyond my expectations and more. He showed me where all my business information was registered and that made me happyMorad - Reno, NV Review Date: 9/24/2015
eGumball resolves the problem
Mary was diligent and helped solve the problem! I had a Google address issue and Mary was able to take care of it right away. Now that's great service!Billy - Ranchos de Taos, NM Review Date: 9/24/2015
eGumball Team
Everything was fantastic. Thank you Luis for getting Apple Google and Bing done for my business. Every time I call in, I learn a lot of things. It is always a good experience to talk to eGumball team.Jesse - Las Vegas, NV Review Date: 9/24/2015
Thank you
Leslie did a real nice job showing me what your team has been doing for my business. Everything about this is new to me because I have never done online marketing before. I like where this is all going , thank you eGumballDan - Sheridan, IN Review Date: 9/24/2015
Good Traffic
I am staying on board because of Chris's customer service. He showed me so many things and I even saw traffic that was coming through eGumball services. We got everything ready to go! Thanks a bunchJose - Copiague, NY Review Date: 9/24/2015
Getting hits on my website
I am getting hits on my website and that makes me happy! I called in to find out how my online business is performing and Leslie gave me awesome advice on helping me improve my local presence.Tremaine - Spings, MO Review Date: 9/24/2015
Good choice!
Thank you Leslie for reviewing my online growth with me. I learned today that there is more of a waiting period for Google to place my business on page 1 but I thank eGumball for helping my business move up!Jonathan - Plainfield, IN Review Date: 9/23/2015
Great customer service
We are moving in the right direction! Leslie helped me re size jpeg files and we are working together to get my past online conflict resolved. She had a nice demeanor and was so helpful and most importantly she listened. Thank you Leslie for your great customer serviceSam - Charlotte, NC Review Date: 9/23/2015
Thank you Mary and eGumball
Thank you Mary for being diligent and very kind while setting up my account. Give her a dollar raise for being professional and friendly and taking of my business.Heather - Portland, OR Review Date: 9/23/2015
I am on Google Maps!
Everything went extremely well on our phone call today! I received website help and got all my questions answered. I am happy Leslie showed me on the Google Maps too! Leslie deserves the highest rating!John - Battle Mountain, NV Review Date: 9/23/2015
I was helped with everything
This is all new to me and so far it has been a great learning experience. Traci was very good when going over my entire control panel. She set it all up for me including my keywords. 5 stars!Dean - Santa Clarita, Ca Review Date: 9/23/2015
eGumball Cares
Good very good ! I worked with two other online marketing companies in the past and these do not come close to eGumball. eGumball has a great service team that is so helpful! Temeca and I were on the same page today while she helped me set up my keywords. I am glad eGumball cares.William - Exeter, RI Review Date: 9/23/2015
Clear simple answers
Thank you eGumball for your good customer service. I called in today confused and Leslie cleared it all up for me. She explained how my online marketing worked and answered all my questions and now it makes sense. I know I can call back if I ever need any more questions answered! ThanksJamie - Columbia, MD Review Date: 9/23/2015
Mary provided great service
Mary was the best in the North South East West! She was awesome help today! We accomplished my Google page and Mary made it very easy. Thank you eGumball!Marco - Ormond Beach, FL Review Date: 9/22/2015
A great learning experience
I have learned that keeping stable consistent information online is key. I have a much clearer understanding of how my account is looked at by Google and I thank Christa for that. She was very kind and patient and I liked that she was confident with what she was teaching me.Rivet - Spring, Tx Review Date: 9/22/2015
Great servce team
Leslie explained it all! She was so helpful and patient. We went over all the steps that were completed on my account which helped me better understand my optimization. Thank you Leslie for taking care of meEric - San Antonio, TX Review Date: 9/18/2015
HELPFUL HELPFUL HELPFUL!!
I can tell you Josh gave me an EXCELLENT Customer Experience! He was so HELPFUL the other day and gave me great advice !Elissa - Blue Bell, PA Review Date: 9/18/2015
Wow on Jay's customer service!
What a great deal to work with Jay! It was my first experience working with him and let me just say WOW on his customer service! I initially had called in to speak with a specific rep who was not available. He took the call and was more than willing to spend as much time on the line until he was able to resolve everything I needed. He gave me so many answers and even hooked me up with a promotion. He went above and beyond for me and exceeded! I am so happy!!Amanda - Scio, OH Review Date: 9/18/2015
Great Google + help
Jesus helped me so much with Google + and how the platform works! So far everything has taken off in the right direction and I am happy that I was able to work with a great representative!David - Clermont, FL Review Date: 9/17/2015
Happy customer
I am a very happy customer! Leslie was able to hook me up with Apple maps and Google Maps. She helped me set up my entire account and with good keywords. Everything is looking pretty good!James - Elizabethtown, KY Review Date: 9/17/2015
Leslie is great
Leslie knew exactly what I was thinking and was able to straighten out my account. She answered all my questions and took care of me.Carol - Byron Center, MI Review Date: 9/17/2015
I got all my questions answered
I get it and understand it now thanks to Leslie! I have a clearer understanding on my control panel and was able get my business information updated and keywords! Thank you so muchAshley - Hercules, CA Review Date: 9/17/2015
Smooth ride
Traci made the whole process go smoothly. She showed me everything inside my control panel and how to use it. I am so excited about all of this for my business. I look forward to working with her in the future.Kevin - Bronx, NY Review Date: 9/17/2015
10 STARS!
Aleyce is fantastic, polite, efficient and knows how to get the job done! All the verification was completed on the one phone call which included Microsoft, Google and Apple! She is a starAnthony - Louisburg, NC Review Date: 9/17/2015
Awesome !!!!
Jesus is awesome! He took care of my needs and gave me some good ideas. He helped me map 10 more keywords and I learned that eGumball provides a lot more services that I could add on as I continue to grow my business.Clint - St. George, UT Review Date: 9/17/2015
Jesus is helpful
Jesus was so helpful today! I learned how to get in and use my control panel and all its features. I also became aware of a tracking script directly provided by eGumball to track my progress. It was great customer service! thanksLinda - Dayton, OH Review Date: 9/16/2015
eGumball does it all !
Thank you for removing and fixing up wrong categories on some online directories that were all over the internet. Jesus especially was patient and so helpful!Brenda - Kingsport, TN Review Date: 9/16/2015
Intuition is a great quality!
Temeca was intuitive enough to understand what I needed and wanted! She was so wonderful and helpful I can't imagine anyone not connecting with her. She was such a great listener too!Roger - Perkasie, PA Review Date: 9/15/2015
eGumball resolves!
Leslie resolved everything! She straightened out all my google pages and now I have a much clearer idea of everything eGumball is doing for me. Thank you so much!Los Angeles - Ca, 5 Review Date: 9/15/2015
Moving in the right direction
Christa helped me with accessing my control panel. I learned about the tracking script eGumball provided for my website and about the different features on my panel. So far everything is going good!Stanley - Medina, OH Review Date: 9/15/2015
Helpful!
It was my first time logging into my control panel and Traci was very good and helpful! I appreciate her calling me and going through the features with me. She was absolutely 5 starsCharles - Cumming, GA Review Date: 9/14/2015
Thanks eGumball
This is all new to me and so far everyone has been helpful especially Jesus! He logged me into my control panel and walked me through the whole thing. I like that he was detailed and patient and explained all tabs. ThanksTrish - Yreka, Ca Review Date: 9/14/2015
The work was done!
eGumball worked through different areas and completed the job! I am very pleased with the results eGumball gave me. They were able to clear all problems online and relieved a lot of pressure. It's great that a business owner can work and go about their day while eGumball does all the difficult work online. I have no negative comments to make just all positives. It takes a while to see results but its worth the wait! I want to thank your company for making all the difference. I would recommend eGumball!Sheila - Opelousas, LA Review Date: 9/11/2015
Maps listing help
Today I received good service from Luis! He was able to take care of a online issue I had. Thank you!Iris - Wilmington, NC Review Date: 9/11/2015
Feeling Great
Thank you Jesus for showing and explaining a lot about the internet world. I was able to see so many listings online that pertained to my business that were correctly on the web and others that were displayed incorrectly. I didn't know this information before, and after learning how this all works, I felt great.Chris - Goose Creek, SC Review Date: 9/11/2015
Friendly Sam
Sam took care of me today! He really helped me with a billing situation while being friendly professional and making the process easy! Loved that this was all done in a quick manner, thank you eGumballPeter - Lakewood, CO Review Date: 9/11/2015
Excellent service team
I learned all the features inside my control panel today from Traci. She was great! She called me today and was so friendly and helpful! I was able to learn also how to upload photos and banners and loved that she ran me through every detail.Charles - Mobile, Al Review Date: 9/11/2015
Verfication was easy!
Aleyce was amazingly patient! I am so happy she is the one who called me to set this up! She is so sweet and nice and was pleasant to work with!Velene - West Palm Beach, FL Review Date: 9/11/2015
Ashley thank you for all your help!
Ashley set up my account and she done a great job! I am tickled to death because we got most of it done! She is very easy to work with and knowledgeable, keep her around!Richard - Nashville, TN Review Date: 9/10/2015
eGumball Ad ready to go
I really liked that Aleyce started from the beginning and explained my eGumball Ad with detail. She was so comfortable with everything she was presenting to me and we even got three pages verified during one single phone call. Thank you for getting this all done for me!Kristine - Richmond, VA Review Date: 9/10/2015
Pleased
Thank you Christa for showing me how to get into the system and helping me add photos. I was having trouble with a pop up blocker on my end and Christa worked through that and did a great job!Mike - Tyler, TX Review Date: 9/10/2015
EGUMBALL Works!
Luis really guided me through the service to better understand it. I don't know much about the internet or computers and he was very patient. eGumball and its proven method works!Forest - Longview, TX Review Date: 9/9/2015
Great
Everything went perfect on the phone call with Luis today. Glad eGumball has Spanish speakers to help me better understand services. He was able to answer all my questions and overall it was a good experience.Olivia - Baldwin Park, Ca Review Date: 9/9/2015
Customer service is great
I learned that having the same identical business name, address and phone number across the board is important. Chris was awesome he helped me log in to my panel and update some things. Good work!Kirk - Bozeman, MT Review Date: 9/9/2015
Learned about Google
I finally understand how Google looks at my information online thanks to Josh! Great website tips and good information about ranking!Michael - Kansas City, MO Review Date: 9/9/2015
Thanks Aleyce
Aleyce did great explaining the difference between maps SEO and website SEO. Also she made it extremely easy to verify Google Bing and Apple maps. Thanks for helping me!Susana - Bellevue, NE Review Date: 9/8/2015
Good service
Customer service rep Chris was very prompt in helping me today. It was refreshing to get something done so fast. Thanks you Chris.Steve - Naperville, IL Review Date: 9/8/2015
eGumball WORKS
I appreciate eGumball so much! This service is good and it works! I have received plenty of business enough to fill all 15 rooms at my hotel. This service has paid for itself and more! Thank you eGumball again for everything!Joe - Niagara Falls, NY Review Date: 9/5/2015
Easy process
Luis handled everything promptly! He set up my Bing, Google and Apple maps listings in just 20 minutes. He helped me with my store front pictures for my Google location. He was a nice representative to work with.Portia - Hattiesburg, MS Review Date: 9/4/2015
Alex thank you for helping me
I learned that a lot of my business information was inconsistent online. Alex helped me with everything and explained eGumball would fix the incorrect info.Andrea - Farmingdale, NY Review Date: 9/4/2015
Sam is easy to work with!
It was nice to work with Sam! He is very competent and got things resolved! He also made the process quick and easy! Thanks for your help!Kim - Provo, UT Review Date: 9/4/2015
Great team
I was able to refine my keywords and verify the data online with Temeca! She was great!John - Ventura, Ca Review Date: 9/4/2015
Google Bing Apple
I have three words to describe Leslie. She is nice, professional and so patient! She was able to help me with Google, Bing and Apple maps! Great customer service.Gabriela - Lorton, VA Review Date: 9/3/2015
Great job cleaning up my old online information
I am a happy customer! eGumball did an excellent job cleaning up my old information online! I had been located at my old location for 20 years and I recently moved to a new location. It took eGumball 2 months to clean up everything but well worth the wait! Now everything is looking clean on Google for my business!Juan - Watsonville, CA Review Date: 9/3/2015
Thanks
Jesus and I accomplished what we needed to do on my account. I was on the fence to continue and he gave me some great stuff and made good thoughts. I decided to upgrade my package and Jesus made it all easy. We changed a few keywords around to help with my progress and he took his time to make any other necessary changes to bring more business my way! Thanks for all your help.Dan - Fresno, Ca Review Date: 9/3/2015
eGumball works hard
eGumball works hard behind the scenes to get this done and Chris helped me understand everything eGumball is doing for me! He was straight forward and to the point and gave me helpful tips on how to impact my optimization in a good way. Thanks eGumballJohn - Torrance, CA Review Date: 9/3/2015
eGumball is great!
Ali was able to help me with a solution! Everything is just beautiful and my experience with eGumball has been great!Robbie - Merritt Island, FL Review Date: 9/3/2015
Thanks for the upgrade!
Thanks Ashley for upgrading my package and changing my keywords. I am excited to see the progress on my account and the difference it will make on my online presence.Patricia - Virginia Beach, VA Review Date: 9/3/2015
I gained new customers!
Sam Kim was of great help to me today. I love taking advantage of promotions where I can save money.By paying for 12 months and getting 2 free months on Google was a good deal. I have gained several new customers since I signed up with eGumball. Thanks again!Judy - Dexter, MO Review Date: 9/2/2015
Thank you for explaining everything!
Thank you Chris for explaining a lot that I didn't know before. After getting on Google with Chris and going over everything I feel more knowledgeable!Wayne - Rockford, MI Review Date: 9/2/2015
Sam Kim is the best!
Sam Kim's customer service skills have been excellent! He has been working with me on a process and I just wanted to let you know I am happy to work with eGumball!Armando - Ventura, Ca Review Date: 9/2/2015
Great Google Help
Josh helped me update my Google account. We have 3 accounts with Google and we only needed one and Josh was able to assist me with that. He helped me also get administrative rights on my Google business page. Thanks for doing a great job Josh!Zanibel - Orlando, FL Review Date: 9/2/2015
Great tips and Insights
It has been 3 to 4 years that I have had my website and Josh is the first persona to actually give me some great tips and insights to get my site ranking! He was able to show me how everything functions and overall really delivered some helpful tips. Thank you Thank you Josh!Mike - Scottsdale, AZ Review Date: 9/2/2015
Thanks for all your help!
Ashley was great help! She walked me through my entire control panel in detail. We went through every feature inside control panel where I was able to extra keywords and extra cities that I am trying to target. She was patient and good!Marie - Raleigh, NC Review Date: 8/31/2015
Above and Beyond!
Aleyce went above and beyond with an outside issue today! I wanted to combine two Facebook pages and her looked deeper into how we can achieve that. I learned more about Google + and the importance of reviews. Thank you Aleyce for all your help!Jasmine - Garland, TX Review Date: 8/31/2015
Always great customer service
Every time I call eGumball I learn something new! Leslie helped me a lot with Google, Bing and Apple! We changed and updated a lot of my business information. Thank you for helping meJulia - San Antonio, TX Review Date: 8/31/2015
I LOVE eGumball
We are really excited and love eGumball! I appreciate what Lynne did for us today. She helped us with our landing page and updating so much on our site. She got the ball rolling and never put us on hold. I like that kind of service!Debbie - Panama City, FL Review Date: 8/31/2015
Good website help
Traci was great and took care of my account today. She helped me change my wording on my website and sent me several emails in case I needed to make any more changes to my page. Even though she sent me emails I know she would make the changes on my website anyways. Good customer service!Chanel - Merrilville, IN Review Date: 8/31/2015
eGumball resolved my Google account
Leslie was able to resolve my complicated Google account and helped me set eGumball as a manager on my business page. She was so patient and answered all my questions. Glad everything on Google worked out!Joey - Mobile, AL Review Date: 8/31/2015
Happy Client
Christa was just wonderful! She never made me feel rushed and was so patient with all my questions. I was able to understand each thing she went over. I am happy with eGumball's teamTamara - Concord, NH Review Date: 8/31/2015
Great advice
I called in today specifically because I had a question about reviews. I received an email to be cautious buying reviews online. I didn't know there was something like that out there. I want more feedback on my Google business page and I want to do it the correct way. Ashley was able to give me some great tips on how to get more feedback on my Google +. So far so good!Gary - York, PA Review Date: 8/28/2015
Thanks Josh
Josh is awesome and made this a learning experience! We added some search words that will help and he helped me with a yelp issue too! AMAZING HELP!Nancy - New York, NY Review Date: 8/27/2015
Happy Client
I really enjoyed speaking with Josh he was awesome! He really showed me the ins and outs of how this whole online advertising works. Josh made me feel a lot better and clarified so much. I happy that I spoke with him today!John - San Jose, Ca Review Date: 8/27/2015
Great team
I learned a lot about how the internet works and how important it is to update information online. Aleyce in particular was so helpful with my Apple maps listing. She answered all my questions and taught me a few new things. In general my experience with eGumball has been great!Marlon - Quincy, MA Review Date: 8/26/2015
eGumball is the way to go!
BIG THUMBS UP to everyone at eGumball! Very pleased with the service and the way Chris set my online exposure in the right direction. I have really hurt my online presence and Chris synchronized my Facebook page and Google + and is creating consistent information all on the web. Thank you eGumball and team!Barbara - Marco Island, FL Review Date: 8/26/2015
Lynne provides SOLUTIONS
Lynne helped me establish a better transition for my website and helped me with the content on my site. She gave me solutions which totally made me feel better.Will - Yorba Linda, Ca Review Date: 8/26/2015
Good service
Traci totally took care of me. Helped me with keywords and placement online and was able to answer all my questions!Jordan - Reno, NV Review Date: 8/26/2015
Thanks for being great!
I was really impressed with how efficient Rosanna was when helping me. I am not web savvy and it was helpful to have someone that was patient and pleasant on the line. Rosanna made the whole process very simple because she sent me simple emails that I could respond to. I have been a loyal customer for over a year and her service was impressive! Thank you eGumball and RosannaCatherine - Georgetown, TX Review Date: 8/25/2015
So far so good!
I finished many steps of the activation process and its been very easy so far! There is still a long way to go but wanted to thank Leslie for helping me with my Google page.Helen - Middlesex, NJ Review Date: 8/25/2015
Great work
eGumball did a great job with my online presence. Darlene went out of her way to help me and took extra time to bring me up to speed. I received great advice from her and overall had a great experience working together.Jose - Hollywood, Ca Review Date: 8/21/2015
Encouraging and Supportive!
Jay was very helpful with explaining what egumball is doing and what the objective is. People's affirmations on my Google plus page makes a difference so I will be getting more.Jay was encouraging and supportive of my goals and in the end, he made me feel confident about my marketing decision. I like that eGumball's team is knowledgeable and patient when they go over the whole process. I learned the tools that are being implemented in terms of ranking and Jay did a great job guiding me through Google. Excellent Excellent Excellent!Lou - Bloomington, IL Review Date: 8/20/2015
Excellent service!
Aleyce's customer service was excellent! She walked me through all the stuff on computer and went over everything that needed to be fixed. Aleyce was very thorough on explaining what needed to be done and it all clicked. Thank you for all your help today!Tina - Baytown, TX Review Date: 8/19/2015
Chris was so helpful!
Thank you Chris for explaining my online marketing thoroughly and good. He got me to better understand my internet presence. We did steps together on the computer and with that I am more knowledgeable and so many things were clarified on how things are put together.Serg - Aurora, CO Review Date: 8/19/2015
Happy that I hired eGumball
I signed up a few months ago and running my business has been crazy! I finally called in today because I needed a refresher and Lynne went in depth with my entire account explaining my advertising I purchased and all the tedious complex work that goes into it. I feel happy that I hired eGumball to do all of this!I love that they are cleaning up my online information in the directories because I couldn't do it with out them!Thank you eGumball and LynneKaren - Tucson, AZ Review Date: 8/18/2015
Great service!
I wanted to take this opportunity to let you know that Chris was Great! I was so happy with his service and I rate him all top ratings! Thanks for all your helpReva - Leicester, NC Review Date: 8/18/2015
Great service!
I wanted to take this opportunity to let you know that Chris was Great! I was so happy with his service and I rate him all top ratings! Thanks for all your helpReva - Leicester, NC Review Date: 8/18/2015
I appreciate all the help!
Traci helped me with my password to access my control panel. We went through the entire panel thoroughly and I even saw the way my advertising was performing through my statistics tab! I understand everything more and I really appreciate all the help!Bailey - Washington, DC Review Date: 8/14/2015
I love that eGumball's team is patient!
My experience was excellent today with Rosanna! She was extremely patient with me as I created a Google listing years ago and I completely forgot how to access my own listing. She was able to take charge and get into the listing to make all the necessary changes. Way to go Rosanna!Lisa - Old Saybrook, CT Review Date: 8/14/2015
Thank you!
Temeca was great! She went over detailed emails and phone calls that I will be receiving from eGumball. Thanks for your call today!Carlton - Buchanan, TX Review Date: 8/14/2015
Courteous and Helpful!
So far so good! Customer service team is courteous and helpful! Temeca went over the phone calls and emails I would be receiving which included the log in to my control panel. eGumball's team has gone over strong points to set up my account. I really like the way its all going so far!Brad - Jackson, MI Review Date: 8/14/2015
Traci made this all so easy! Thanks
Traci's customer service is A+! She was so patient when I called eGumball today. I was having a problem searching for my business online and Traci assisted me with that. She went through a lot of good things and we accomplished so much! I learned things that I did not understand before and that made this all so easy. Thank you Traci!Sam - Fremont, CA Review Date: 8/13/2015
Christa you rock!
Christa is an awesome employee. Something you don't see in FL. She is prompt and spot on as well as well spoken. If she doesn't know an answer to a question she asks instead of BSing through it. Christa is great!Jim - Vero Beach, FL Review Date: 8/12/2015
Friendly Team
Thank you Temeca for being professional and friendly and giving me all the information I needed to know today! Thanks to eGumball and your team!Debbie - Fort Collins, CO Review Date: 8/12/2015
LEARNED A LOT
I learned a lot after working with Jesus today! I understand the internet services and also how important it is to get good reviews on your Google places to get bumped up and get more business. I already have good feedback on my Google listing and I look forward to seeing more from my happy customers.Michael - Rochester, NY Review Date: 8/10/2015
Thank you Rosanna
Rosanna and I collaborated which is great and between the two of us, we got serious stuff done on my account. I appreciate her time and effort on my account! Thank you eGumballMichael - Clermont, FL Review Date: 8/7/2015
I feel good about this!
Ashley eased my mind with her knowledge today. I learned a few new things after she went over all services offered on my account. I feel really good about this!Reva - Leicester, NC Review Date: 8/6/2015
Learned a lot!
I learned that it is important to make sure all incorrect information is removed or updated as it makes optimization easier to have correct information online. Ashley took her time while confirming our information. Thank you for all your help!Kris - Starkville, MS Review Date: 8/6/2015
Reps are knowledgeable and helpful !
Every time I call eGumball I learn something new, and its awesome! Every representative that I have worked with is knowledgeable and helpful.Chris in particular took care of my questions and was able to resolve a few things on my account.Tom - Corunna, MI Review Date: 8/6/2015
eGumball team provides great service
Traci is very good and helpful! I had questions about my Google listing that she was able to answer and resolve! Great service from eGumball team!Terrance - Decatour, AL Review Date: 8/5/2015
My account was quick and easy to set up
Quick Fast and Easy service today with eGumball! Ashley got to the point and was able to update all my search terms! ThanksMichael - Kansas City, MO Review Date: 8/5/2015
Loyal customer
I have been a customer for many years and Christa and Lynne have been the best in service. They took care of my account and have assisted me on my website. Christa is so nice and handled my account like a business person should!Sherwin - Davie, FL Review Date: 8/5/2015
Happy customer!
Lynne opened my eyes to things I didn't even know I had online through eGumball! She was so helpful and knew exactly what she was talking about! She turned my frown upside down and made me happy! Five stars for her great customer service todayTim - Overland Park, KS Review Date: 8/3/2015
Great Help! Great Service!
Stephen helped me from A to Z. I went from knowing nothing to knowing everything! He made me feel at home and was very knowledgeable. I now understand the entire service because of him! Thank you Stephen for getting me verified on Google.Scott - Dublin, Ga Review Date: 7/31/2015
Working with Stephen has been amazing!
I have been working with Stephen for a couple of weeks and he is so patient! He completed what needed to be done and I learned so much about the importance of social media! 5 stars for Stephen!Sherry - Flushing, NY Review Date: 7/31/2015
Call Stephen! He is the best!
Great customer service experience with Stephen! He made himself available and assured me I can call him anytime for further help. He explained the importance of getting positive reviews on my Google page and that's what I will do! Good work!Jason - Henderson, TX Review Date: 7/31/2015
Thank you Sam
Sam Kim worked with us and was able to resolve our account. We really appreciate his ability to establish a payment schedule for us. Thank you for your time and attention.Linda - Palm Springs, Ca Review Date: 7/31/2015
Ashley helped me get my campaign started
I would like to thank Ashley for verifying all my business information and helping me get through the beginning stages of my campaign. I look forward to the future for my business and my continuing relationship with eGumball.Gene C - Richfield Springs, NY Review Date: 7/30/2015
Rosanna showed me the way
Rosanna was wonderful when I spoke with her! I am NOT computer savvy and of course my computer was acting up when I spoke with her. Rosanna took her time with me and walked me through the process she needed me to complete. It only took a few minutes, but I appreciated her upmost professionalism.Tina D - Wappingers Falls, NY Review Date: 7/29/2015
I appriciate Ashley's kindness
Ashley was incredibly easy to talk to considering I didn't have much knowledge of the service. She helped me understand what will occur next. I look forward to what is in store for my business in the future.Cory M - Hays, KS Review Date: 7/23/2015
110% Customer Satisfaction
Traci was 110%, really polite with getting my service back up and running. She did not keep me on hold for extended period of time. Every time I call in the future I will deal/request for Traci. My time was not wasted and my concerns was address immediately. Getting right to the point without hesitation. I Learn when somebody once to get something done; Traci is the person to ask for. Call ended 110% customer satisfaction. I will recommend eGumball and Traci to all friends and family. Traci deserve 10 STARS!!Larry - Niles, IL Review Date: 7/23/2015
Wow, Stephen helped my business move forward quickly!
Stephen is who you want to work with! He is wonderful at following up with me. He is polite, knowledgeable, and made sure to expedite my business through the activation process.Mark S - Village of Clarkston, MI Review Date: 7/23/2015
Sam Provided Excellent Service!
I would like to thank Sam for helping me with my billing issue. He was professional and efficient. I'm thankful I received his excellent service skills when I needed help.Ann-Marie G - Plantation, FL Review Date: 7/22/2015
Very Patient and Educational
Our phone conversation was really good. Rosanna was very patient in making sure I understand business exposure. I was not aware; I owned a Google+ page. So Rosanna educated me on the business listing feature. I will give Rosanna 5 stars today.Steve Kasunic - Aurora, OH Review Date: 7/22/2015
Easy Fast Process!
Ashley certainly advanced the process! She corrected my business name and location and was able to get my entire account straightened out. It truly was great!Gary - Catoosa, OK Review Date: 7/17/2015
George was awesome!
Thank you George for correcting our demographics. He checked all sites online reflecting my business information to make sure it was correct and if it is not his team will correct it. He was very nice and provided clear answers. Once the clean up of information happens everything will likely fall in to place. I rate him 5 stars!Diana - New Hyde Park, NY Review Date: 7/17/2015
Great investment!
Aarionna has been so helpful! She is diligent with follow up and always makes sure we are happy with her service.So glad she walked me through my entire eGumball service and control panel. Now I understand everything I am getting and I am very secure about our investment! Thank you so much AarionnaAnn - Northbrook, IL Review Date: 7/17/2015
Sam is fantastic!
A+ for Sam! He was wonderful and patient! He resolved everything today for me in billing!Stephen - Vero Beach, Ca Review Date: 7/16/2015
Amazing service
Stephen was wonderful! He set all expectations for me and that alone was amazing! He was so thorough and explained everything in detail about the Google process. Thank you for all your help!Ashley - Newton, Ma Review Date: 7/13/2015
Traci Thank You!
Thank you Traci for helping us out so much today. I wanted a feature taken off my website and Traci was able to achieve that in no time while on the phone. I would rate her 5 out of 5 stars!Tom - Port St Lucie, FL Review Date: 7/10/2015
Good work Christa
Christa was great! She took the burden off my shoulders and sheppard me through the process while being so patient.She went through all my website enhancements and how to fill in the various segments.Christa really got the concepts across, thank you eGumball your help!Ray - Eureka, CA Review Date: 7/9/2015
Christa is seriously amazing!!
Christa my gosh is so wonderful! That sweet women is extremely patient. What ever I didn't understand she would answer. I would personally love for her to work for me and I would give her a 10 star rate for amazing customer service!Theresa - St. James, NY Review Date: 7/8/2015
Great pointers!
I received great pointers from Ashley today! She was so thorough and never rushed when she went over business information with me. I am a lot more knowledgeable about my eGumball campaign and I liked that she went over what I should expect in the next few weeks.Bonita - Far Rockaway, NY Review Date: 7/8/2015
Easy steps
I really loved that Emily knew the control panel front to back,which made it easy for her to guide me. She was so thorough and detailed when she walked me through control panel! Navigating and moving through my panel with Emily was easy. Everything was new to me and now it all makes sense. Thank you!Chandler - Grove, UT Review Date: 7/8/2015
Thank you for all your help!
It was great working with Ashley today. She verified my business information and listing.I even learned how Google ranks the company too! Thank you for all your help!Paul - Melbourne Beach, FL Review Date: 7/1/2015
Thank you eGumball
Tracy was most helpful when she explained how she will improve my Google listing. I was able to log in to my Google eGumball account control panel and see everything in the workings and what eGumball has accomplished for my business. Thank you eGumballKathy - Gulfport, MS Review Date: 6/26/2015
Sam is pleasant to work with
Sam was pleasant and took care of my business! He offered me a discount and overall the customer service experience was great!Mary - Warren, MI Review Date: 6/26/2015
Ashley takes her time
I have worked with previous online marketing companies in the past and nothing compares to eGumball's customer service. Ashley was just excellent. She took the time to go over all my business information and even better, she brought up some sloppy information that is out there online that she will clean up! I liked that she was happy over the phone to work with me because it made the experience that much better.Paula - Lancaster, Pa Review Date: 6/26/2015
I feel good after learning a lot !
Thank you Aarionna for explaining the process! It was a learning experience and you were great at explaining everything. I am going to continue to stay on board !Bill - Jackson, MS Review Date: 6/26/2015
Alex is great to work with!
Thank you eGumball for having spanish speakers! Alex was so kind to speak spanish through the entire phone call which made it a lot easier to understand what I am getting. Now I understand eGumball services clearly! Thank you Alex.Josefa - Antioch, Ca Review Date: 6/26/2015
Lynne saved the day!
Lynne reassured me that I made the right decision. I love that she went into detail about the company and services provided. I would recommend her highly because she took her time to listen and explain.Martha - Marathon, FL Review Date: 6/26/2015
Professional service
Sam is very professional to work with. We got a little behind on the account and Sam took care of us. He was willing to work with us without being pushy. Thank you for helping us Sam!Matthew - Peters, Mo Review Date: 6/26/2015
Traci was great!
Traci changed my attitude about everything! She really helped me understand what was happening with my optimization and even helped correct a mistake that Google make. Thank you Traci for your help!Sherry - Lebanon, PA Review Date: 6/25/2015
Great experience
Sam updated my cc info and I just want to let you know he did excellent job and I appreciate all your help! I loved the customer service experience with Sam.Teresa - Clemmons, NC Review Date: 6/25/2015
Excellent service from Josh
I don't think I could have got a better person than Josh! He took his time explaining my account while speaking slowly clearly and positively. I learned a lot during my phone call with him. I never really understood computers and I have been hooked up with you guys for months now and now I am so much more knowledgeable. I service people all day long and Josh's customer service was excellent.Don - Plymouth, MI Review Date: 6/24/2015
Reps are very informative!
Everyone at eGumball has been great. Good call backs, patient conversations and reps are very informative. I am happy with the way things are going on my eGumball account and I appreciate the help especially from Jay, Luis and Emily! Thank you!David - Austin, TX Review Date: 6/24/2015
Good work
So far I have been very satisfied with eGumball services! Sam did a great job and was excellent to work with!Min - Palm Desert, Ca Review Date: 6/24/2015
Thank you
Sam Kim handled my account today and he was so helpful! We need more billing assistants like him. Thanks for all your help!Nolanda - Birmingham, AL Review Date: 6/23/2015
eGumball works
eGumball worked for us! We came up on the first page in my local town. Darlene was helpful and provided an excellent experience. She was friendly, cheerful and knowledgeable! Thanks for the service.Michael - Westfield, MA Review Date: 6/22/2015
Sam is great!
Sam is very professional. Customer service is huge in a company and he has great customer service! He calls everyday like he is suppose to and is not pushy. He does his job and he does it right!Joshua - Murfreesboro, TN Review Date: 6/19/2015
Thank you for the help!
Leslie made this process quickly and easy. She answered all my related questions with clear answers. She is professional and knowledgeable and made good changes on my Google place page. Thank you!Daniel - Peterborough, NH Review Date: 6/19/2015
Thank you so much!
I was very pleased with the interaction I had with Jesus! He was very helpful and explained everything to me which included insight reports from my Google listing. He was able to get me a better rate on my renewal with an upgraded package after speaking with his manager. I feel good about my renewal with eGumball! Jesus cared about my experience and was so charming and patient. He is a very good asset to the company and I appreciate his customer service.Kurt - Yorkville, Ca Review Date: 6/19/2015
Darlene is AMAZING
I found my experience with Darlene Mateus of Egumball to be excellent. She was extremely knowledgeable and helpful in assisting me in with my “First Time Experience” with Google+. She took her time and made sure I understood everything in regards to page maintenance and terminology as well as helping us to boost our standings with reviews. Darlene even took the time to send me links that I could incorporate in my Company’s email signatures to obtain the reviews we are seeking. I found my time on the phone with her enjoyable and educational. It would make me suggest that everyone seek Google+ in what ever they were looking to do. I would also go as far as to recommend Darlene as their point of contact, as I know she can help get the job done!!Marsha - Harrisonburg, VA Review Date: 6/19/2015
excellent service!
eGumball has excellent service! Sam in particular is fantastic. He took great care of me and made me aware of a late payment. He was quick at responding. I liked that he followed up with me. Thank you !Jack - Tustin, CA Review Date: 6/18/2015
Thanks
Looks like we are getting good feedback based on our Google statistics that were sent to me by Jesus! He walked me through all services provided which was great!Kitty - Birmingham, AL Review Date: 6/17/2015
Professional!
In the last 6 years I have done work with over 6 companies and eGumball has been the most professional. Aarionna's service was so great because she took her time to go over my entire account.I understand everything better now! Thank you eGumball!Ray - Pawtucket, RI Review Date: 6/17/2015
Great learning experience
Aarionna helped me with everything today! She was able to resolve a website issue and even taught me how to send her a print screen page. I really appreciate her taking her time to walk me through how to do that because it was a great learning experience.Betty - Cuyahoga Falls, OH Review Date: 6/16/2015
Great!
Christa was really helpful explaining the my panel thoroughly. I liked that she walked me through adding photos step by step. Christa took her time and answered any questions I had. Her customer service was great!Cliff - Washington Park, IL Review Date: 6/16/2015
Great customer service with Ashley!
Ashley is very informative and friendly. She sent me emails so I can add more keyword phrases for my business and a few other things. Everything is moving along in the right direction. Overall the customer service experience with Ashley was great!Robert - Seaside Heights, NJ Review Date: 6/15/2015
Christa is helpful!
I was glad to work with Christa who was helpful! She mentored me and helped me a lot with the website since I am not computer savvy.Julie - Napa, CA Review Date: 6/15/2015
Ashley did it all for me!
Thank you Ashley for explaining the service very well and helping me understand. I am not computer savvy so it was nice that she did everything for me.Karen - Lexington, OK Review Date: 6/15/2015
eGumball is a valuable service
Aarionna is the first person in a couple of years that's really helped walk me through understanding what is going on. She really took care of me and my account. Aarionna saved me from leaving eGumball. I saw how valuable it was to have eGumball service me and it has really made the difference. She is one of the best employees because she goes the extra mile!Natalie - Huntington Beach, Ca Review Date: 6/15/2015
Thank you Lynne
Lynne was so knowledgeable and pleasant and took her time to explain what you are doing for me and how eGumball works.I will be getting Google reviews on my Google page as Lynne explained that will be helpful.John - Grover Beach, CA Review Date: 6/15/2015
Thank you Traci
Traci was sweet and was able to change my keywords to the ones I wanted. I am happy with eGumball service!Rose - Purcellville, VA Review Date: 6/15/2015
Great job Traci
Traci taught me how to personalize my website and explained how to verify our Google account. She did a great job with answering all my questions too! Thank you!Sandra - Trion, GA Review Date: 6/10/2015
Thank you for your help
Jesus showed me how to go into the dashboard and review my statistics. I liked that he explained how the service works and rankings on Google. We made changes over the phone and I now am more knowledgeable after speaking with him. Thanks for your helpJanice - Lithonia, GA Review Date: 6/10/2015
Great customer service!
Ashley guided me through the whole process in adding eGumball as a manager to my Google + page. She had great customer service skills and took her time to explain so that I understand. She is knowledgeable based on her answers to my questions. Thank you.David - Houston, TX Review Date: 6/10/2015
Moving in the right direction!
Traci was great ! She answered all my questions and was very efficient. I have learned to be patient but the service is treating me well and its moving in the right direction.Nick - Brewster, NY Review Date: 6/8/2015
People can find me
Since I started with eGumball people can find me better online, that is why I renewed my service. Traci was helpful and able to answer all my questionsTravis - Tucson, AZ Review Date: 6/8/2015
Emily was great!
Emily took care of me and I learned how to do a lot of things inside of my control panel. Her service was perfect!Roger - Miami, FL Review Date: 6/8/2015
Great service
Thank you eGumball for great service. Christa walked me through every individual thing in my eGumball account and I really thought that was helpful!Courtlyn - Pittsburg, TX Review Date: 6/5/2015
Customer service is great!
Customer service has been very good I am impressed! The communication has been exceptional and now I am more knowledgeable about what is going on with my online information.Willis - Shawano, WI Review Date: 6/5/2015
Above and beyond
The customer service experience at eGumball has been wonderful! Everyone at the company is professional and understanding but Traci in particular went to work for me. I appreciate your company helping me and Traci going above and beyond!Roger - San Andreas, Ca Review Date: 6/5/2015
Good advice!
I learned that getting customers to leave me positive feedback on my Google + and Facebook could help my online presence. Thank you Emily for your advice and helping me with my control panel!Jami - Edmond, OK Review Date: 6/5/2015
Traci is amazing!
Traci explained everything from A to Z and to care of my concerns step by step. She really understands what I needed and overall provided amazing help! I want to give her 6 out of 5 stars!Raymond - Moose Lake, MN Review Date: 6/4/2015
Great program!
Lynne thank you very much for negotiating a contract that worked for me! she hooked me up with a good program ! Much thanks!Thomas - Red Bank, NJ Review Date: 6/4/2015
Best service!
Lynne is one of the best representatives at eGumball. She has great attention to detail and both times that I spoke with her she left me a good feeling of success!. I do not feel intimidated when I speak with her in fact she has the right answers to justify my concerns! Thank you eGumball and Lynne!Herminio - Santa Clara, CA Review Date: 6/4/2015
Excellent service!
Thank you so much for assisting us in maximizing our presence on the web. Today, I sent the email below to my staff and as soon as I finished there, I forwarded the same email and a copy of my contract with you to another optometry colleague who has 2 practices in California to help him better understand what an excellent service you provide for small businesses like us who are held hostage to inconsistent and non-transparent marketing practices by companies such as Yelp. I appreciate your patience and excellent service from the very beginning when we set up our account and every step since.Jennifer - Alameda, CA Review Date: 6/3/2015
Great Job Leslie!
Leslie did great at facilitating the process of my company. She set us up as on of your clients on Google Maps and so thorough. I really liked that she was nice and I enjoyed speaking with her. She deserves 6 stars!Bill - Rochester, NY Review Date: 6/3/2015
THANKS
Thank you Stephen for explaining the emails that went out to me and for being pleasant. You did a great job!Donna - Buford, GA Review Date: 6/3/2015
So helpful!
Ashley was so helpful today! We were able to complete the best keywords to fit my business and she completed verifying all my information.Fran - Staten Island, NY Review Date: 6/2/2015
Great!
Josh was excellent! We were missing a lot of information on our website and Josh was able to walk me through all features of my site and help me make changes and add information. I rate him 5/5 stars for great service!Susie - San Luis Obispo, Ca Review Date: 6/1/2015
Thank you Jesus
I needed help with my YELP and had questions on my account and Jesus was great ! He gave me good answers and provided great customer service! Thank you!Dana - Bridgman, Mi Review Date: 6/1/2015
Thanks for all your help!
Lynne was the first person to give me real answers! She took care of me and my account. Thank you Lynne for accomplishing a lot over the phone!Rhonda - Tulsa, OK Review Date: 6/1/2015
Lynne is great!
Lynne is very knowledgeable! She really understood my needs and I was very pleased with her customer service! Lynne is talented and responsive.Thank you so much!Howard - Timonium, MD Review Date: 5/29/2015
Excellent!
Leslie took care of a few important things today! I am happy that she made me manager to all my Google listings. She did excellent!Mike - Dallas, TX Review Date: 5/28/2015
Ashley is so nice and helpful!
We are owners of two companies and want to separate the businesses online presence so that the information is not merged together. Ashley was helpful and understood my goal. We have different phone numbers and addresses online that need to be cleaned up and consistent and that is what Ashley will do. She was so nice and I liked that she told me exactly what she will be doing! Five stars for Ashley!Mary - Jonesboro, GA Review Date: 5/28/2015
10 !
Ashley took ten things that I needed and took the lead! She was able to lay it all out and help me so much! Perfect help! Between one to ten she gets a ten!James - Buckeye, AZ Review Date: 5/28/2015
Fantastic Job!
I am not a computer guy so I was lost before I called in. When I called in Josh was so helpful! He explained everything thoroughly and I now have a much better understanding of what I am getting! Fantastic Job!Darrin - Pensacola, Fl Review Date: 5/28/2015
Thanks for your help
Thank you Emily for explaining the control panel thoroughly. You taught me how to add more keywords and cities and helped me with my Google plus!Steve - Corpus Christi, TX Review Date: 5/27/2015
Excellent!
EXCELLENT customer service! Leslie verified my Google + and added me as a manager to my Google business listing. Her help was great and I would rate her 10 stars!Magdi - Brunswick, NJ Review Date: 5/26/2015
WOW! GREAT GREAT JOB!
Wow talk about great customer service! eGumball offers the kind of customer service that doesn't exists anymore! Josh was amazing today with my account. He really took his time to go over everything. He was even excited to talk about it and explained the whole time line of things. Also he had great website advice! Thanks for that customer service experience Josh!Lore - Studio City, CA Review Date: 5/26/2015
Great Suggestions
Thank you for your feedback review advice for my Google +! Jesus was awesome help! He gave me great suggestions that I could do on my end to boost rankings.Ramona - Castle Rock, CO Review Date: 5/26/2015
Stephen made this all easy!
Stephen was great! He called Google and got everything rolling! Thank you so much!Candy - June Lake, Ca Review Date: 5/22/2015
Thank you Maria!
Thank you again Maria for the professionalism, it is a pleasure working with you!David - Greensboro, NC Review Date: 5/22/2015
Good work
Christa's help was awesome the first and second time around! She took her time on my website and to help answer all my questions!Mike - Cranston, RI Review Date: 5/22/2015
Thanks for making it clear to understand
Leslie was pleasant to speak with because she was so clear! She explained why she needed to do things on my account in order to get my campaign up and running correctly. Thank you!Angelica - Brooklyn, NY Review Date: 5/21/2015
I learned something new!
Thank you Stephen for helping me on my Google page. I learned something new that I did not know before!Lisa - Virginia Beach, Va Review Date: 5/21/2015
Ashley is wonderful!
I wish everyone I worked with at company was as nice as Ashley! She was wonderful at setting up my two business accounts correctly. She had great attention to detail when we did the verification process and was so personable!Tom - Corunna, MI Review Date: 5/21/2015
Happy with the service
I rate Alex 10 out of 5 stars! Her customer service was great! I am happy that eGumball has started my web marketing has assisted me with the process.Victor - Miami, FL Review Date: 5/21/2015
Thank you eGumball!
I am my own webmaster and I got awesome advice from eGumball's rep Ashley on making my website consistent with my information on Google +. She took her time to explained the changes I needed to make in order to create consistency. Also it was a plus that she recapped our conversation in an email after! Thank you!Ruth - Providence, RI Review Date: 5/21/2015
Great communication!
Josh more help than I had expected. I called in to make a keyword change. He made a suggestion using his keyword resource and I liked the keyword he suggested better than what I had picked. He knew what the best keyword was for my business. That is great communication!Linda - Springfield, MI Review Date: 5/18/2015
Lynne is knowledgeable!
I received some information when I started my eGumball campaign that I did not understand. Luckily I was able to speak with Lynne who was so knowledgeable and she clarified the information. Now I finally understand the service! Thank you Lynne!Lisa - Staten Island, NY Review Date: 5/15/2015
Happy to talk to REAL PEOPLE!
When I call eGumball I speak with real people who know what they are talking about! I am happy eGumball does not use an automated system! I have had a pleasure working with eGumball who appreciated their customers.Christa was awesome! She resolved a couple of things for me and was so thorough and easy to understand!Amanda - Scio, OH Review Date: 5/15/2015
10 STARS!
In the world of Geek, Rosanna is a star! I told her I was completely computer illiterate and the best answer I received from her was "no problem!". She was incredibly kind and thoughtful when explaining the service without all the nerd ism. I really love that she made a phone call out to me! As a business owner I am so busy and it's nice to have a company who reaches out to you! Thank you Rosanna for being so patient and fabulous! She explained everything simple and now I understand!Maureen - South Hackensack, NJ Review Date: 5/15/2015
Cynthia was phenomenal!
I have sat in a room for hours with people and I still don't understand. Cynthia was phenomenal! In the first 8 minutes speaking with Cynthia I knew exactly what she was talking about and understood it all! This service is so worth it. She showed me seven YP listings that were online that will be getting cleaned up. I can't believe YP did this to me! I have been a customer with them for years and they have actually hurt and duplicated my information. The whole conversation was an educational experience. When she explained the current status of my campaign, she was blunt. There was no sugar coating and her honesty was greatly appreciated. The biggest plus is that eGumball's team are experts but can still relay information to a customer in a simple clear way. I can see the light at the end of the tunnel!Mike - Cochranton, PA Review Date: 5/15/2015
Thanks!
Thank you Alex for helping me figure out how to read Google Maps! I was having some trouble today over the computer and Alex was very professional and patient. I appreciate the time took on my account.Lisa - Bridgeport, CT Review Date: 5/15/2015
Thanks for all your help!
Jesus was so helpful! He really made an effort to help set up my website and had patience with me. I did ask him a few questions that I was happy he had answers for.Martha - Wyoming, MI Review Date: 5/15/2015
Thanks eGumball
Thanks eGumball for having a great team! Leslie showed me how to be proactive in my Google + page and I even learned how to upload photos. She was a pleasure to talk to!Frank - Fountain Valley, Ca Review Date: 5/15/2015
Cynthia put everything into action!
Cynthia she was very helpful at explaining the Google marketing process. She understood what I needed and explained step by step everything she is doing on my account. I love that she was knowledgeable, supportive and understanding. Cynthia put everything into action and helped me develop a vision of what will happen for me through eGumball services. I feel more encouraged and optimistic after speaking with her. I feel such a strong connection with eGumball and the people that work there. Its really a win win situation. You folks understand how to give me what I need!Lou - Bloomington, IL Review Date: 5/14/2015
I understant everything better now!
Thank you Leslie for investigating my Google listing further. I am happy she can help me with all this. I didn't know much about my Google listing but after speaking with her I understand everything better.Steve - Corpus Christi, TX Review Date: 5/14/2015
Great!
I went over all my business information found online with Ashley. She did give me great advice for my webpages on my website. She told me how important it was to display my business phone number and address and how Google can see that. Glad everything is moving forward!Bruce - Lexington, VA Review Date: 5/14/2015
Great eGumball Team!
eGumball took an irate customer and turned him in a happy one! All thanks to Josh! Josh and I worked and worked together on the website and I feel 100% satisfied with the end result! He was so conscious and reasonable and overall did everything with great attention to detail. Happy to be working with a great eGumball team!Bob - Post Falls, ID Review Date: 5/14/2015
Emily is excellent to work with!
I was so happy to hear from Emily today. She was wonderful to work with! Glad eGumballs team is patient because I didn't know much about my control panel. After Emily took her time to go through all features of my panel she offered to help out further if I ever needed any more assistance. Usually companies don't extend an extra hand and Emily did just that! Thank you Emily!Betty - Forrest City, AR Review Date: 5/14/2015
It was easy setting my Google account up!
Setting up my Google account with Leslie today was easy. I understood what she was saying because she explained everything so clearly. She taught me how to add photos and post on my Google + page to be more involved. Thank you for teaching me new things Leslie!Krishna - Monticello, FL Review Date: 5/14/2015
Easy process!
Leslie made it easy to register for Google! She answered all my questions and was pleasant to work with. Thank you!Jake - Spokie, IL Review Date: 5/14/2015
Ashley is great to work with
It was a pleasure to work with Ashley today! She went over my business information that will be distributed all over the search engines. She is very knowledgeable and had great answers. Cant wait to for the next steps on my campaign.Ron - Miami, Fl Review Date: 5/13/2015
Thank you!
Thank you Aleyce for setting up my eGumball account correctly. You were able to answer my questions today and explain how this service works. I now better understand everything after your phone call. Thank you!Greg - Culver City, Ca Review Date: 5/13/2015
Thanks for walking me through the entire dashboard!
The dashboard was easy to learn with Emily's help! She spent quite some time on the phone going over all the features of the dashboard and answering my questions. She has great customer service!Brad - Pheonix, AZ Review Date: 5/13/2015
The internet is eGumball's world
The internet is eGumball's world .. They live it and breathe it! I am thankful I don't have to worry about my internet marketing because eGumball is taking care of it! It is a lot of information they need to work with and that is their expertise. Josh made it all clear to me when he answered my questions. He is really knowledgeable and can relay complicated internet information to me in a simple way. Thank you for all your help eGumball!Brenda - Coeur d' Alene, ID Review Date: 5/13/2015
eGumball customer service team is great !
Josh is great to work with. He is knowledgeable and helpful and had an answer to all my questions! Thanks for all your help on my website!Jack - YorkTown, VA Review Date: 5/12/2015
Great attention to detail!
Aleyce has great attention to detail. She made sure she took down my correct business information when setting this all up. I rate her 5 stars for her great service today!Michael - Leesburg, FL Review Date: 5/12/2015
Thanks for the marketing!
Thank you Jay for teaching me how the machine works! Marketing and the internet go hand in hand and Jay gave me all the in's and outs. He is seriously knowledgeable and gave me great advice to gain more business. I did old school marketing and this is all new to me! I am happy I took this route.Greg - Beverly Hills, MI Review Date: 5/12/2015
I learned a lot !
Josh has great tips on improving my Google page with great reviews. I do rate him 5/5 stars for the time he took to go over all my questions and the valuable information I learned.Earma - Indianapolis, IN Review Date: 5/12/2015
Darlene is awesome!
It is great to work with someone in customer service who is personable and always follows up. I don't mind paying for a service like this because every business needs to advertise. Anything that I need Darlene is always there. She really keeps in contact with me and that is much appreciated!Krys - Moscow, ID Review Date: 5/12/2015
George has great customer service!
George has great customer service and is so polite! He called me from the quality control department and reviewed my business information in depth with me. George is knowledgeable and was able to answer all my questions.Julie - Richland Center, WI Review Date: 5/11/2015
Thanks for the clarification!
Jesus and eGumball team are very knowledgeable. I had questions on my keywords as I wanted to change them but I learned it was way to early to make those changes. After speaking with Jesus about my campaign I was relieved to understand the status and the many steps eGumball still needs to complete in order for it to take off successfully.Karen - Richmond, TX Review Date: 5/7/2015
Darlene thank you!
I have been with eGumball for a couple of years now and Darlene has been so helpful. She really has taken her time to go over everything in detail and clarify different Google marketing options I have. I am happy with her service!Paul - Buffalo, NY Review Date: 5/7/2015
5 Stars for Leslie
Leslie thank you for helping me remove photos on our Google + business page. My boss is happy we were able to actually get that done since he was having trouble doing it himself. You answered all my questions and overall had great customer serviceNaomi - El Paso, TX Review Date: 5/7/2015
This really works for me !
I was so impressed with Jesus today. He demonstrated patience. He also walked me through all my business keywords and their front page Google rankings.I have confidence in eGumball because this is really working for me. I rate eGumball 5/5 stars!Sal - Lake Forest, Ca Review Date: 5/7/2015
Of course I renewed service!
eGumball appreciates their customers. I have been with eGumball for over 2 years and I just renewed my contract with Lynne at a better rate. I trust eGumball with my online marketing and overall happy with service.Joel - Fort Mill, SC Review Date: 5/7/2015
Good service!
Lynne gave me great advice for my website. She encouraged me to add meta descriptions to help my website get more visibility. Everyone at eGumball has been super helpful. I will definitely take any advice from service that can help my business.Thank you so muchKierstin - Cooper City, FL Review Date: 5/7/2015
Glad google marker was fixed!
Ashley did great locating my office on Google Maps and fixing the Google marker for my business location! Thank youSteven - Lake Harmony, PA Review Date: 5/6/2015
5 Stars
Josh and I had a good review of the entire campaign. We went over Google Maps and Google + extensively which helped me understand things clearly. I rate eGumball 5/5 stars.Lauren - Blowing Rock, NC Review Date: 5/6/2015
I am one happy client!
I am very happy with eGumball services.I have used eGumball services for over a year now and I just signed up my second location with Darlene who was really helpful! She was great getting everything set up. Thank you eGumballDave - Bucksport, ME Review Date: 5/6/2015
Leslie was great help!
Leslie was excellent today! I am happy she found two duplicate Google + pages for my business and is getting rid of one of them. She really is taking care of my Google + page and cleaning it all up. One time I had tried adding photos to my page for about two hours and photos never got published. Leslie was sweet and walked me through how to add the photos correctly. Thank you for your help!Janet - Slidell, LA Review Date: 5/6/2015
Thanks Jay!
Jay was so helpful today! We made many changes on my website and content pages. We discussed my campaign thoroughly and overall it was a really good phone call. Thank you Jay for your great customer service!Jeff - North Little Rock, AR Review Date: 5/5/2015
Great effort!
Aleyce made the extra effort on my account. She researched the two businesses I own to make sure the websites and information does not conflict. She explained how optimization works and gave me realistic expectations. I appreciate Aleyce for answering all my questions! Thank you!Michael - Rochester, NY Review Date: 5/5/2015
Great team to work with !
Lynne thank you for listening to me and completing my requests. The staff at eGumball are professional and pleasant to work with. The overall customer service experience has been great!Lee - St. Augustine, FL Review Date: 5/5/2015
eGumball saved the day!
eGumball saved the day! The last company I was working with did not set up my website properly and it was a huge mess. Lynne was amazing! She updated content on my site so that it now reflects my correct business information. I am not internet savvy and Lynne answered my questions clearly and easy for me to understand. Thank you thank you Lynne!Cici - Citrus Heights, Ca Review Date: 5/5/2015
Happy with eGumball!
Lynne thank you for getting me on a lower rate for my loyalty to eGumball. You had great follow up and made the process really easy!Katherine - Stuart, FL Review Date: 5/5/2015
Great advice for my website!
So glad I was able to speak with Josh today! He gave me great advice for my website to improve its visibility. I am glad we were able to discuss my campaign thoroughly and work together.Emad - El Cajon, Ca Review Date: 5/5/2015
Pleasure to work with Christa
Thank you Christa for creating my coupons! It was a pleasure to work with you!Tammy - Taylor, MI Review Date: 4/30/2015
The whole process has been easy!
George was so helpful today! It was nice to talk to someone that no only is educated about how this entire optimization works but made it so easy for me to understand what is happening on my campaign. The entire process has been easy thanks to George!Pricilla - Gardnerville, NV Review Date: 4/30/2015
Emily Rocks!
Emily helped with the designing and run through of the website.I really liked that she sent me a video where it shows me how to have my happy clients leave me feedback. Emily explained positive feedback could help my online presence.It was a pleasure to work with her because she took her time and was so knowledgeable.Bonnie - Eureka, CA Review Date: 4/30/2015
Thank you for going above and beyond!
Stephen finished setting up my business listing on Google +. I am not tech savvy and he went above and beyond with something that was not part of my Google listing. Glad his work will help populate my Google + sooner. Thank you Stephen!Ingrid - Reno, NV Review Date: 4/28/2015
Great team work!
Jesus and Christa were so helpful today! Christa was sweet to walk me through the entire website and Jesus fixed my marker on Google Maps as it was further North then it needed to be. Thank you for great teamwork and helping me on my account!Brenda - Monravia, IA Review Date: 4/28/2015
Thanks for the advice!
It was nice to call in to get advice from the service team to help get better exposure. I like that I can help my exposure by simply even adding certain keywords to my website. Jesus was great and he answered all my questions. Thank you!Karen - Birmingham, AL Review Date: 4/24/2015
Google set up was fast and easy!
Stephen is great! He set up my Google account and answered all my questions! Thanks Stephen!Jamie - Butler, MO Review Date: 4/24/2015
Everything was resolved today!
George is so polite and nice! I enjoyed working with him today! He is so knowledgeable and it really helped to finally get the answers I needed. Everything was resolved today! Thank you George for being straight forward and nice! I rate him a 5+!Martha - Pasadena, Ca Review Date: 4/24/2015
Thank you!
I love that Elaine explained everything 100% thoroughly. I didn't understand why my business was ranking on page 1 of Google. Elaine showed me all the old business information that is still all over the internet that needs to be continuously updated and corrected. Glad that eGumball noticed all of this online. Thank you for explaining Elaine!Lorena - Mesa, AZ Review Date: 4/24/2015
Thank you Stephen for being patient!
I am not computer savvy and Stephen was so patient. I really liked that he responded quickly. He answered all my questions and helped me with my website. He gave me advice on how to have my customers leave me positive feedback to help improve our business move up.David - Napa, Ca Review Date: 4/24/2015
Stephen is helpful!
Stephen is good at taking care of my business. He was able to help get my Google + listing up and running! I had a clear understanding after speaking with him! Thank you for getting this done!Dave - McLean, VA Review Date: 4/24/2015
Nick is great!
Nick has great customer service skills and he did wonderful walking me through everything. I appreciate his help with my billing and overall happy with the service provided. Thank you Nick!Kevin - Bloomfield, CT Review Date: 4/23/2015
Ashley made everything so easy!
Ashley made everything so easy. She was helpful and was able to help the activation process. I appreciate that she answered all my questions and was friendly!Julie - Denvor, CO Review Date: 4/23/2015
Emily is the best! I feel better about my decision !
Emily's call today was so helpful! She walked me through the entire control panel and showed me a great feature where I can even add extra zip codes and cities! I feel so much better about signing up with eGumball! I am excited for the future of my business!Ken - Longwood, FL Review Date: 4/23/2015
Happy with Christa's Customer Service!
I am overwhelmed in a good way with all the things included with my eGumball package. Christa was just excellent when she helped me with my website. She educated me on a lot of things and for that I am thankful. She was sweet to create me coupons for my hypnosis business and I just really like that she was patient with me. I will be calling her back to get her help in the future!Crystal - Durango, Co Review Date: 4/23/2015
Ashley is great!
Ashley was great! I like that she walked me through my campaign and explained the next steps. She was thorough and clear and overall was of great help!Jeffrey - Richmond, VA Review Date: 4/23/2015
I am so happy with service!
Josh explained more in 5 min that in 6 weeks that I have been with eGumball. Josh was incredible with explaining the status of my campaign and he helped me understand everything so clearly.I am happy with service! Thank you Josh for your patience and help!Geniene - Plymouth, IN Review Date: 4/23/2015
Chris made things clear and very easy!
Chris was so helpful! I feel so great after speaking with him and now I understand how everything works. Chris was patient and walked me through how to navigate website. He made things very clear and easy. I enjoyed working with him!Carmella - Philadelphia, PA Review Date: 4/22/2015
Happy to work with eGumball
I rate Christa 5 stars for all her help. She has been incredible walking me through my control panel and website. She has great follow up skills and educated me on the services provided. Happy to work with eGumball!Joe - Beachwood, OH Review Date: 4/22/2015
Great work!
Christa and Jesus were so helpful! I had some questions about my Google listing as it was not getting that much exposure. After speaking with Jesus he explained that because I just bought the business from someone else there is still a lot of old business information floating online that eGumball is correcting and updating. I rate them both 5 stars for their attention to my online campaign and knowledge.Jodie - McDonough, GA Review Date: 4/16/2015
Great advice! Great to work with!
Customer service has great advice especially Jesus. He was so helpful and even explained how eGumball will achieve my business rankings. His overall advice on how I can even help myself get more internet presence was good. I now know so much about how rankings work and I certainly will get more positive reviews on my Google listing to help rank higher. Thank you Jesus.Amy - Byesville, OH Review Date: 4/16/2015
Happy Customer
Christa is such an awesome young lady! I couldnt be happier that she was the person who not only answered my questions but made my life easier. She is more than willing to help me and do more. I am so happy to be eGumball's client and glad I am working with someone amazing like Christa. I cannot praise eGumball enough!Sheryl - Lakewood Ranch, FL Review Date: 4/16/2015
Jesus is awesome!
I seriously hope Jesus gets a raise. He resolved my concerned right then and there when I made a phone call to customer service. He is great with following up and cares to resolve anything. My listing is fixed! Thank you Jesus!Jay - Altamonte Springs, Fl Review Date: 4/15/2015
eGumball does a Good Job!
Josh is was very thorough and shared with me a lot of information. I really liked that he understood my questions and had good comments. He also went over what I can expect in the next few weeks. Thank you Josh!Ken - Longwood, FL Review Date: 4/15/2015
Customer service is so knowledgeable
I really like how the customer service team is so knowledgeable. Josh was so informative when answering my questions. My ultimate goal is to rank organically and Josh gave me some advice on how I could help my organic rankings. I am aware now of the difference between local maps optimization and organic rankings. Thank you Josh for straightening it all out.Bob - Petersburg, FL Review Date: 4/14/2015
Jesus has answers!
Jesus was so helpful! He gave me some great recommendations and answered my questions. Jesus took on my account personally and will be following up with me per my request. I like that kind of service!James - Phoenixville, PA Review Date: 4/14/2015
Happy to see results!
Christa was so helpful today! I am so happy to see results and am ecstatic to have this work for me. Thank you Christa!Jim - Wolcott, CT Review Date: 4/14/2015
I am so happy!
Stephen is great! I was able to get all the answers I was looking for in regards to my campaign. He took his time on the phone with me and was overall great with customer service. I no longer have any worries or questions on my account. I am so happy and I rate him 5 stars!Gabrielle - Oak Park, IL Review Date: 4/13/2015
Jay you are great!
Thanks to Jay all my reviews will be up for public viewing. That's essential to my company!Ward - Palm Beach Gardens, FL Review Date: 4/10/2015
Service is professional and efficient!
George was great when he helped me set it all up and I like that he was very professional. He went over my questions and was efficient. Thank you!Matt - Huntsville, AL Review Date: 4/10/2015
Lynne Thank You!
Thanks so much for helping us today Lynne! Your compassion and understanding meant so much to me.Kim - Lakewood, CO Review Date: 4/10/2015
I understand how optimization works! Thank you!
Josh did a great job with helping me understand how Google and optimization works. I appreciate his help on adding a signature link to our email and explaining how to get our business name out there and how it will rank. Thank you Josh!Brandon - Clovis, Ca Review Date: 4/10/2015
I am fortunate to be a customer of yours!
George is so helpful. He started and completed the first step of data collection which also included my ten top services so that this info can be pushed to the next tier at eGumball. I really liked that he answered all my questions and listened to what my end goal was. I want to achieve positive feedback from my happy clients and have them post online so old online information gets pushed down. I am fortunate to be a customer of yours! Thank you eGumball for helping me achieve my goal.Jim - Chicago, IL Review Date: 4/8/2015
Chris is an outstanding individual!
I wish I could thank Chris personally for walking me through everything today. He showed me all the work eGumball is doing and more. I am so happy to work with this professional outstanding individual! Thank you! I rate Chris 6 + stars for taking care of me and my business!Greg - Newnan, GA Review Date: 4/8/2015
eGumball Angel
It was so nice to have someone like Aarionna who was so patient with me. I am not computer savvy at all as I take care of my business and husband which is a full time job. Today I called in to customer service to take a peek at my Ad. Aarionna explained everything in great detail and was so helpful. She is like my angel! Thank you eGumballVirginia - Hesperia, Ca Review Date: 4/7/2015
Great customer service
Customer service is great! Jesus went over all services provided and walked me through my control panel where I have access to review my campaign. I definitely rate his service a 5 !Vicki - Temple, TX Review Date: 4/7/2015
Thanks George
George was great with the initial quality control. He took his time and never rushed the phone call. He also went over the next things to look out for on my campaign. So far so good!Anne - Colorado Springs, CO Review Date: 4/7/2015
Jay saved the day!
Jay is exactly the kind of person I like to work with! I called in concerned today and he saved the day! He coached me through all the work eGumball is providing and explained everything in detail. I feel so much better about eGumball and its services. I am staying on board because of what he was able to review with me. Thank you thank you Jay!Justus - Brookings, SD Review Date: 4/7/2015
Jay is committed!
I rate Jay today 5 stars! He is so amazing! I was on the phone with him for almost 1 hour and he never rushed the phone call. I asked him so many questions because I wanted to understand it all. I understand eGumball services now and I am so happy with them! Thank you JayAnacarina - New York, NY Review Date: 4/7/2015
eGumball has me on the front page
Customer service is great at eGumball. Josh did a fine job trying to get my listing farther up on the list on certain keywords. He also provided good advice on things to do on my website to help my online presence. eGumball has got me on the front page almost under all my keywords. We are still working on the Kid karate keyword but it is moving forward.Thanks for your help today JoshMichael - Silvis, IL Review Date: 4/7/2015
Thank you for all your help!
Christa did a great job! She helped me with my website and was so personable. She has great follow up skills and had patience. Thank you Christa for all your help!Martha - Cartersville, GA Review Date: 4/6/2015
Stephen's customer service is incredible!
Stephen was absolutely incredible.Who ever trained him did an amazing job! Stephen was so patient when I explained that I did not know how to operate the computer. I can only say good things because his customers service was that good. I wondered if he had a background in psychology because his ability to pick up on things was on point. Thankful to work with someone like Stephen because he truly cares. I look forward to working with him again!Suzie - Northville, MI Review Date: 4/6/2015
I greatly appreciate Jay
I greatly appreciate Jay. He honestly did do an excellent job. He is very knowledgeable, professional and understanding. I will keep in touch and definitely consider utilizing you all for managing ad words in the future!Stephen - Edmond, OK Review Date: 4/3/2015
Thank you for great service!
Jesus was great today! I now have a better understanding of my online marketing campaign. We went over Facebook and how it can help my optimization. Also Jesus explained that getting positive reviews on my Google listing can really impact my presence. He was really helpful and It couldn't have gone any better!Pete - Hillsborough, NC Review Date: 4/3/2015
Happy to work with a great service team
Stephen was excellent! I want to give him a stellar review because he was very professional and great with following up and was expeditious. I am very happy to work with a great service team!Mark - New York, NY Review Date: 4/3/2015
Happy with eGumball
If you want AAA+ service talk to Josh! He is really great! He took his time to answer in detail every single one of my questions and made me feel really comfortable. I am happy with eGumball!Raymond - Murphy, TX Review Date: 4/3/2015
Love my website!
Christa got the ball rolling! I wanted pictures on my site and she has done a good job! Thank you ChristaJC - Angleton, TX Review Date: 4/3/2015
My campaign is looking good
Jesus was great help today. He gave me great advice to help drive my rankings up! I have already encouraged my happy customers to leave me feedback on my Google +. I am also going to kick it up a notch and create a Facebook and Twitter page for my business. Glad things are looking good on my campaign.Kevin - Grove Heights, MN Review Date: 4/3/2015
Stephen was wonderful and so helpful. We are a new business and all this is new to me.He helped me understand the services that are being provided. He encouraged me to reach out to my loyal customers so they could leave me positive feedback on my Google page as this can help my presence.He is also fixing my pictures on my website which is awesome! Stephen was so patient with me and spent a long time on the phone until I understood everything. I am so grateful for his help today.
Vicki - Coral Springs, FL Review Date: 4/1/2015
Vicki - Coral Springs, FL Review Date: 4/1/2015
Excellent customer service!
Aarionna has been excellent and helpful. She always answers my questions and updates me on my campaign. Thank you Aarionna.Randy - Exton, PA Review Date: 4/1/2015
I look forward to seeing results!
George was professional. He helped me with keywords today and went over all campaign steps. I look forward to seeing results!Hans - Pittsburgh, PA Review Date: 3/27/2015
Stephen helped me out tremendously!
This guy is amazing! Stephen has gone out of his way to help me out tremendously. This is why I am rating him 5 stars! He is determined to make customers happy and satisfied. Stephen really is a good guy and truly cares.Sergio - Staten Island, NY Review Date: 3/27/2015
Allie was so understanding
Unfortunately I will not be able to utilize eGumball services because of a life altering surgery. Allie was sensitive and understanding when I spoke with her. I really love that she handled everything with sensitivity. I appreciate that type of customer service. Thank you AllieSuzanne - Chicago, IL Review Date: 3/27/2015
eGumball's team is positive!
Thank you so much Christa for helping me change the verbiage and pictures on my site. You always had a positive answer for everything I asked you and you handled all my request in a timely manner.Paul - Westerville, OH Review Date: 3/27/2015
Jesus has great recommendations
Jesus was very accommodating and knowledgeable. He made a few recommendations for my website because I am looking do the SEO part on my website. He went over website SEO vs Local Maps optimization which was helpful.Ron - Sarasota, FL Review Date: 3/27/2015
Jay was great!
It has been a pleasure to work with Jay. He did a thorough review of my campaign and answered all my questions and concerns. I am hoping to do more business with eGumball for advertising as I am opening soon another shop.Christie - La Habra, CA Review Date: 3/27/2015
I know so much about the internet now!
George straightened me out and taught me about the internet. I did not know the difference between Organics, Maps and Google PPC and his explanation was excellent.He just really helped me a lot.Rand - Bakersfield, CA Review Date: 3/26/2015
I am happy to stay on board!
It was nice to call into service and get qualified for a great renewal price! I am happy to stay on board and continue with eGumball. Jesus made the process easy and even gave me helpful tips on utilizing the whole thing better. Thank you Jesus for all your help!Stacy D. - Macungie, PA Review Date: 3/26/2015
Jay is so attentive and professional!
Jay addressed my concerns and then reassured me about all the benefits of using your service. He was so attentive and professional and I like that he fixed some things on my campaign while on the phone with me. Jay took care of all my needs and that made me happy about this entire service.Bill - Rochester, NY Review Date: 3/26/2015
Great Service!
It was great working with Alex. She answered all my questions and carefully verified my business information.We worked together on Google + and it all fell into place. Thank you Alex!Jessica - Franklin, TN Review Date: 3/26/2015
Josh takes his time!
Josh was super! He was so patient and took his time to help me with my website and also to add a G+ button to my Gmail signature. So far so good and I have no complaints.John K - Van Nuys, CA Review Date: 3/26/2015
Allie is wonderful!
Allie was wonderful.I normally get automatically drafted on my account on a certain date but I requested another date for the funds to be drafted and Allie happily worked with me. Every time I call in everyone is so professional and polite. I have been very happy with eGumball. It has been working great for me! Thank youDale - Orleans, MA Review Date: 3/25/2015
Chris really cares!
Chris brought me back to the good side. I can only speak highly of his service. His thoroughness and attention to detail was top notch! Chris took his time to answer every question and I feel like he really cares! Thank you Chris!James - Phoenixville, PA Review Date: 3/24/2015
Stephen gives great advice!
It has been fabulous to work with Stephen! He walked us through setting up our account and just the way he helped transfer and organize our two stores was great! He gave me good advice on replying to reviews online and overall manage our social media presence. Stephen was quick to respond via email and following up. He did a great job answering all my questions.I rate his service 5 stars!Paul - Morristown, NJ Review Date: 3/24/2015
Service team is knowledgeable!
Josh is so knowledgeable and overall great at explaining everything. He really took his time to update me on the current status of my campaign and answer my questions. Josh gave me good advice on getting positive reviews for my business on Google.Pat - Taos, NM Review Date: 3/24/2015
Thanks for all your help Chris!
Chris is great! I want to rate his customer service five stars today because he answered all my questions regarding my website. Also he taught me how to track my keywords and how to get my happy patients to leave me a Google review on my Google business page.Nadege - Palm Desert, CA Review Date: 3/24/2015
Thank you eGumball for doing great work!
Chris was very accommodating and helpful! I just sold the business but I must say thank you eGumball for doing great work and providing great service.Glad you did everything that was promised. Thank you!Brent - Brielle, NJ Review Date: 3/24/2015
Good service and advice
I love the fact that Jesus gave me suggestions on how to increase my Facebook traffic and how to get Google positive reviews from my customers. I like that I could track my progress through the back end control panel. He was so helpful and attentive! Thank you eGumball for your knowledgeable team!Julie - Sioux Falls, SD Review Date: 3/24/2015
eGumball has generated so much business for me!
Chris helped me so much today! I am so impressed with eGumball's services. I have all my customers stating they have found me online and I get many compliments on the website eGumball designed for me. I seriously am thrilled with all the business that has generated through this advertizing. Chris helped me with a situation today where the old company I was with, is charging me and is claiming all of eGumball's work including the website . Chris proved eGumball's work to me and has compiled PDF's for me to show Gear Local. eGumball does what they say they will do and get you on page 1. I am thankful for all the business and exposure I have had through eGumball.Mike - Mequon, WI Review Date: 3/24/2015
Jesus has great customer service
Jesus was very good at explaining the service making it clear to understand.We reviewed my website for the first time and he was helpful. I can now go in and customize it. I rate him 5 stars for his great customer service.Roger - Lewes, DE Review Date: 3/23/2015
Chris is nice!
Chris is a really nice guy. I am not computer savvy but Chris told me many ways eGumball improves my marketing. I was satisfied with the service and the time he took to contact me.Brad G. - Richland Hills, TX Review Date: 3/23/2015
Jesus thank you for your great service!
Jesus was great! He was the only person to thoroughly explain all services provided in depth. I really wanted to know what was included in my package and it was great to finally get some answers. He went over the directory submissions, 6 page micro site and some old information that was posted online that eGumball is correcting. He explained that all this translates fast to Google and helps my business show on page 1. Jesus had an understanding of optimization and delivered it as clear as possible to me. I really got awesome information and now I feel so much better about this entire service. Thank you Jesus.Barry - Land O Lakes, FL Review Date: 3/23/2015
Happy to see services provided
I had called in to cancel services today. I changed my mind! After speaking with Josh I am now so happy with my campaign. I thought nothing had been done on my campaign but Josh showed me results. He has explained the service far better than any rep in customer service. He is professional and articulate. I rate his service 5 stars!Elias - Bonita, Ca Review Date: 3/19/2015
Stephen is excellent!
Stephen was really great. He basically went over everything and set it all up correctly. It was nice that he answered all my questions and was able to get manager rights to my Google + business listing.Paul - Muskegon, MI Review Date: 3/18/2015
eGumball appreciates their customers!
Jesus helped me understand why my business was not showing under a certain category on Google's first page. He was clear and knowledgeable and even gave me a loyalty customer discount. He is also helping me customize my Google + page with unique photos. Thank you Jesus and eGumball for appreciating your customers!Loures - Miami, FL Review Date: 3/18/2015
Jesus is so helpful
Jesus was great and helpful today. I didn't understand how it works and Jesus explained services provided clearly. I am just trying to form a great relationship and have my campaign reach it's full capacity. Thank you! Lets keep the ball rolling!Lisa - Naperville, IL Review Date: 3/18/2015
Josh was phenomenal today!
Josh was phenomenal today! I had questions on Google maps and my Google+ and Josh covered it all! He is helping me add photos and YouTube videos on my page. Josh pointed me in the right direction there fore I am satisfied with his customer service.Joe S. - New York, NY Review Date: 3/18/2015
Jesus helped me design my new site
Jesus helped me design and personalize my new site . He is taking my old website information and pictures and transferring it to my new site! I am happy that he was so helpful! Now my website is going to have a whole new look. Thank you Jesus for your help and answering all my questions.Edward - Cleveland, OH Review Date: 3/18/2015
I finally have answers!
I finally spoke to someone who could address and answer my questions thoroughly. After speaking with Josh I understand the service completely. Thank you Josh for taking your time to explain optimization. I had so many questions about Google and you answered all of them. I look forward to working with you again!Tatiana - Astoria, NY Review Date: 3/18/2015
Alex takes her time
Alex was great. She took her time to review my information and keywords before publishing it on the internet. She reviewed some inconsistent information that her team found online that I had no idea was out there. Alex was great to work with and answered every one of my questions. This is just the beginning and I am looking forward to the next steps.Kahlon - Walnut Creek, CA Review Date: 3/18/2015
Satisfied with the customer service at eGumball
Josh provides great customer service! I spoke with him today and he not only answered my questions but further educated me on the entire process of my campaign and the many steps it goes through. I feel like he was so helpful! I am happy so far!Alexa - Bronx, NY Review Date: 3/18/2015
Stephen is a nice fellow!
Stephen is a nice fellow. He was able to successfully add himself as a manager to my Google listing. I am happy Stephen set it up correctly and I am looking forward to great results and more business from eGumball's help.Ed - Irmo, SC Review Date: 3/17/2015
Great customer service!
Jesus went over the campaign thoroughly and went over the current status of my campaign. I do appreciate him answering all my questions as well. Great customer service Jesus!Rachel - Citrus Heights, CA Review Date: 3/17/2015
Aarionna is great in customer service!
I had so many questions on optimization because I had no idea how it worked. Aarionna was very professional and educated me on optimization which helped clear up so many questions I had. I wanted to target other service areas and she was able to help me add more.She is going to email me on how to operate a blog through my Google + page as she explained it will help my optimization. Aarionna has great advice and appreciates her customers. Every month Aarionna will email me progress reports and for that i am thankful! I rate her customer service 5 stars today.Tammy - Ray, MI Review Date: 3/17/2015
Thank you Traci
I had trouble logging into my Google+page and Traci was helpful. She is also going to help me add photos to my Google+ because I was having difficulties. There is still a few things that we are currently working on but it is making progress. Thank you Traci!Michael W. - Butler, PA Review Date: 3/17/2015
Happy to see my business ranking on page 1 of Google!
I was really happy to see my business on the front page of Google through eGumball's work. Chris educated me on the services provided and I realized that my business will not magically appear on the front page without proper optimization and time. I am staying on board because I am seeing great results!Jeffrey - Hallandale, FL Review Date: 3/17/2015
Jay you are great!
Jay was great today! He resolved the biggest issue on my account and was able to have it move forward. I was about to cancel service until Jay showed me results. I am so happy to stay on board! 30 days from today I will review campaign again with Jay to review progress. Thank you Jay!Brandon - Boise, ID Review Date: 3/17/2015
Christa is sweet
Christa is so sweet. I am happy she has a lot of patience with me because I always bother her with many phone calls. I had some concerns because I was not seeing my business name on Google. Christa helped me see that eGumball does have my business on page 1. I know that this service takes time and I have competition but with Christa's knowledge and help, it was nice to see my business is on the right track. Thank you so much!Robert - Visalia, CA Review Date: 3/17/2015
Chris is really knowledgeable!
Chris is really knowledgeable! He taught me how to customize my page and went over the many features on my control panel that I could utilize.I finally understand the service better and how it works. I rate Chris 5 stars for his professional help.Marty - Aberdeen, SD Review Date: 3/17/2015
eGumball is very understanding and sensitive!
eGumball is very understanding and sensitive. I am so happy I could cry! I am going through a difficult time in my life and eGumball's team has been great to work with. Jay has been so understanding and has communicated with the billing department to work with me. I am thankful for businesses like eGumball that are sensitive to hard life situations.Carolyn C. - Memphis, TN Review Date: 3/16/2015
Thank you Cynthia!
Cynthia was great! We reviewed my website together and we both agreed it was too simple with hardly any content. She enlightened me with a new website eGumball can create for me that I had no idea was part of my package! Thank you Cynthia!Anthony - Palm Springs, CA Review Date: 3/13/2015
eGumball is putting 1000% into my campaign!
I had been wanting to do this service for almost 2 years now! I am excited to finally see some great results! eGumball is putting 1000% into my online campaign and I am so happy! Jesus answered my questions so clearly and simple,which helped me understand the service perfectly. Keep Jesus because he is wonderful!Sharon - Oxford, MA Review Date: 3/13/2015
Thank you Josh!
I am so happy after speaking with Josh! I don't understand a thing about optimization and he did a great job at helping me understand it all. Josh went over my control panel/website and its features. I love that I can add ten additional keywords in my control panel and track progress. He went over the expectations for the next few weeks which made it clear that there is still so much work to be done. I look forward to seeing my campaign take off and working with Josh again!Elisa - La Puente, CA Review Date: 3/12/2015
I feel good about eGumball!
George was pleasant to speak with . I appreciate the professional advice he gave me for my website. I know there was a few things I didn't understand about my campaign that George was able to clarify. I feel good about eGumball optimizing my business. Thank you!Andy D. - Fort Wayne, IN Review Date: 3/12/2015
Alex gave me her expert advice
Alex is so helpful! I really liked that she took her time to go over every step of my campaign. We changed a few keywords for better performance and encouraged me to send her photos so she can customize my Google + page. She gave me her expert advice and now I have some homework to do on my end. I give her 5 stars most definitely for being attentive and thorough!Jake N. - Sausalito, CA Review Date: 3/12/2015
I am happy I hired eGumball!
Cynthia was great. She went over service in great detail. She encouraged me to email her photos to add to my business Google + page. She was able to answer my questions and was patient with me. I am happy that I hired eGumball because I am no expert at optimization. Thank you for keeping my account on track!Dorian G. - Manchester, NH Review Date: 3/11/2015
The service team at eGumball rocks!
I am a new customer to eGumball. After speaking with Matt I was curious as to when it would be up and running. He was able to explain the service sufficiently. I appreciate the time and patience he took with me. The service team at eGumball rocks!Geniene C. - Plymouth, IN Review Date: 3/11/2015
BIG THANKS to eGumball
I want to thank eGumball for the service they are providing for my business. I appreciate George for being so helpful.He answered all my questions nicely and asked me the right questions. I never felt rushed during the phone call. It's nice to call in and see your campaign moving forward. BIG THANKS to eGumball!Don W. - Colorado Springs, CO Review Date: 3/11/2015
I look forward to doing Google Ad words with eGumball!
Jesus went over my entire campaign clearly.He educated me on a couple of other programs that eGumball offers like Google Ad words. He not only spent the time, he took his time to answer all the questions I had for him. After speaking with him I look forward to doing Ad words with eGumball in the future. Usually when I speak with technical guys over the phone I feel confused and slow. It is nice to work with a tech team that can deliver the service clearly over the phone and have me feeling so knowledgeable in the end.Tom - Millmont, PA Review Date: 3/11/2015
Everything is on the right track!
Jesus is the best one you got there!He was able to resolve my issues and answer all my questions.We went over keywords that worked best for my campaign and he updated my address.I really like how my campaign is moving along and I look forward to working with Jesus again! Everything is on the right track!David L. - Pearland, TX Review Date: 3/10/2015
Thank you eGumball
Josh is great and informative. After speaking with him, I now have a clear picture and better understanding of the process and service. I appreciate his knowledge and answers to my questions. Thank you for being dedicated!Heather W. - Albuquerque, NM Review Date: 3/10/2015
eGumball is always there to service you!
Alejandra was sweet. She walked me through Google Maps to show me where my business was published before I updated my payment. Then transferred me to Jesus who was pretty amazing. He updated my keywords and helped me understand the current status of my campaign. They were both helpful and assured me if I needed anything else, that they would always be there to service me. Now that's great customer service! I rate them both 5 stars!Ann J. - Lakeland, FL Review Date: 3/10/2015
Vong has great advice!
Vong was very knowledgeable. He gave me advice on a few changes I should make on my website that could help my online presence. He was very patient and I never felt rushed during the phone call.Dr.Pickens - Alexandria, VA Review Date: 3/10/2015
Aarionna is positive!
My experience with Aarionna was such a positive one. She explained things simply since i am extremely not technical. Her suggestions were wonderful and she really helped me so much. I look forward to dealing with her in the future!Karen Y. - Long Valley, NJ Review Date: 3/10/2015
Alejandria is instrumental!
Alejandria was very instrumental and was able to answer all my questions. I loved that she was polite and professional! I enjoyed working with her because she is nice and very dedicated.Thank you for providing great service!Gregg S. - Big Rapids, MI Review Date: 3/9/2015
George has great follow up skills !
George is excellent! So far I am so pleased with the service he has provided. Martha and George were able to answer all my questions and are very professional.Since speaking with them,it's now all making sense. I am so busy everyday so it is difficult to get a hold of me but it's nice that George has great follow up skills. Thank you eGumball!Linda T. - Henderson, KY Review Date: 3/9/2015
George is dedicated!
George was very informative and enlightened me with Google policies. I have been building websites for over 10 years and it is the same principle but different. We are in the beginning stages of my campaign and it's nice that George broke it all down. We were able to get everything situated and all my questions answered.Nate - Dalton, GA Review Date: 3/6/2015
I understand the service now!
I want to give Ryan a 10! He is very knowledgeable and pleasant to work with. He explained the service in depth and clearly. He is really helpful and deserves to be rewarded.Victoria L. - Bowie, TX Review Date: 3/6/2015
eGumball's service team is professional!
Alex was really professional and got to the point. I have a certain way my business name is spelled out and she had great attention to detail. She was able to answer all my questions and made sure my information will be published correctly online. Thank you Alex!Bill Sanderson - Troy, MO Review Date: 3/6/2015
Great job eGumball!
Aarionna has great follow up skills and I am staying on board because of her service. She really resolved my issues today and took her time to listen. I was with another company before and they dropped the ball. It is nice to know eGumball's team cares and wants the best for your business! Great job eGumball!Brenda - Harrisville, PA Review Date: 3/6/2015
Alex is great!
Alex is really informative and sweet. She went over the services with great detail and answered all my questions. I was happy to learn that my Google + page can be customized with my own photos. I feel happy to work with a great team!Angie R. - Riverside, CA Review Date: 3/6/2015
Christine is knowledgeable!
Christine was a great help today! She is so knowledgeable and was able to answer all my questions instead of transferring me to someone else. She was able to understand what I was trying to communicate to her which was really nice! After speaking with Christine I feel informed and confident with my eGumball campaign.Bob C. - Frankfort, IL Review Date: 3/6/2015
Stephen is prompt and informative!
Stephen was excellent to work with yesterday and today. He is prompt and really informative which makes me feel confident in eGumball. I appreciate the YouTube video tutorial he sent me on how to have my own customers leave me positive feedback on my Google Maps listing. Keep it up!Roger H. - Simons Island, GA Review Date: 3/5/2015
Your service team is dedicated!
Chris was able to answer all my questions today. Some of our keywords were not performing really well so Chris updated keywords to effective ones for better performance. I do like that he resolved my concern immediately. He also went over my control panel where I can track my progress which is neat.Jeffrey S. - Pasadena, CA Review Date: 3/5/2015
I rate Christa a 10!
I am very pleased with the website eGumball created for me. Christa was excellent and I would rate her a 10 for walking me through my entire site front and back. I love that I could log into my site and update information and pictures. The fact that I could even create coupons on my website is a big plus! I appreciate Christa for answering all my questions with patience.Amy B. - Palm Desert, CA Review Date: 3/5/2015
I knew I hired experts!
It was a pleasure to work with George because he was so patient with me. I am not computer savvy and he helped me better understand my campaign. I love that it all started making sense to me even after not knowing anything about the online world. George explained my Google listing in detail and how certain information must be identical online. I knew I hired experts! Cynthia was great too! She sent me a step by step tutorial via email that I forwarded to my daughter to make the necessary changes that Cynthia recommended. Thank you eGumball for taking your time with me .Ann Z. - Castle Creek, NY Review Date: 3/5/2015
6 Stars for Christa!
I had lots of questions and Christa had excellent answers. I want to give her a high mark of 6 stars because she was very patient with my ignorance. I did like that she took her time because I am not computer savvy. I cannot thank you enough!Larry N. - Morris, IL Review Date: 3/5/2015
Jay has been doing a great job!
He has been fabulous to work with. He showed me progress on my account and has answered all my questions. Thank you Jay for being very accommodating.Teresa - San Benito, TX Review Date: 3/5/2015
eGumball wants the best for my business!
I am rating Chris 5 stars today because he handled my issues professionally and right. I was so uptight about this service and I was getting ready to dispute it with my bank but, Chris resolved all my issues. I have been with so many companies in the past and have felt like they never delivered. Thank you eGumball for having people like Chris to educate and give me advice on my online campaign. I feel like I can really trust you guys now and I believe eGumball wants the best for my business. Thank you!Danny F. - Columbia, TN Review Date: 3/4/2015
Thank you for taking care of my business!
I have no complaints about the services eGumball has provided. My overall experience with eGumball has been great. Today I spoke with Chris and he gave me a lot of good information and advice. He couldn't have done a better job! Thanks for taking care of my business.Stephen V. - Plymouth, NH Review Date: 3/4/2015
Thank you for helping me understand
Jay was amazing today!I was about to cancel my account but then Jay explained that there was a lot of old information about my business online that eGumball was correcting.We will continue with services moving forward because we were able to solve a big problem.Jay understands how important it is for my business to be on Google and eGumball is doing just that. After speaking with him I feel confident and educated about the services eGumball is providing.Thank you eGumball and Jay!Carlos D. - Port St Lucie, FL Review Date: 3/4/2015
Stephen helped me learn something new!
Thank you Stephen for helping me get access to my Google + account. You were patient and informative and helped me learn something new. I am happy to see my account moving forward!Leo W. - Fargo, ND Review Date: 3/4/2015
Josh you made me really happy!
Josh was very helpful and answered all my questions. I was not on the front page of Google before I signed up with you. Josh was able to show me that my business has front page exposure on Google, which made me really happy! My business doesn't show up in Maps when you type in Asian Appraisals but, after Josh walked me through why it wasn't there yet, he helped me understand.Michael B. - Wilmette, IL Review Date: 3/4/2015
Reward Chris because he is amazing!
Chris is literally the only reason I have stayed with eGumball. He has turned my entire experience with your company around. He has provided great service and has done piles and piles of work for me. I appreciate his attention to my account and I am happy to work with him. Thank you Chris so much!Deborah S. - Beech Island, SC Review Date: 3/3/2015
Chris saved the day today for eGumball!
Chris saved the day today for eGumball! I was seriously ready to quit! He is the first person who was able to explain the status of my campaign and, for the first time, I was finally able to understand it. He is articulate, professional, and smart. After speaking with him, it all started making sense. In the past, nothing made sense and I wanted out. I am staying on board because I appreciate Chris' knowledge and him helping me understand it all.Justin D. - Sacramento, CA Review Date: 3/3/2015
Thank you for being efficient Stephen
Stephen was really quick and efficient. Everyone that he said would call me actually did. With just a few phone calls, we were able to get a lot done together. I appreciate that he went over the next steps I should expect on my campaign, which is really helpful and makes things easier for me to understand.Kristen - Sacramento, CA Review Date: 3/3/2015
Chris is taking my account to another level!
Chris is excellent! I actually feel much better after speaking with him because I was going to suspend my account today. He really is taking my account to another level to help improve things. I did have some issues on my account but now we are working together to resolve them. I am not computer savvy but I am confident in Chris's knowledge after our conversation. He did give me some advice that I will follow through with to help my campaign move forward.Gigi M. - Dorchester, MA Review Date: 3/3/2015
I feel confident with the services eGumball is providing!
I called the customer service department today absolutely not knowing what to ask. Jesus was so sweet and patient I had to leave him positive feedback. He really helped me figure out what questions to ask because I had no idea where to even start. After our conversation I feel updated and confident with the services eGumball is providing. Thank you Jesus!Kelli T. - Bedford, IN Review Date: 3/3/2015
Chris takes his time! Thank you so much!
I like that Chris took his time to go over my issues today. I know he was listening to me because he reiterated all my issues back to me. He updated my correct address because the previous rep before had it incorrect. Also I wanted a logo added to my profile and he is happily helping me publish the image. I appreciate Chris's attention to detail and I look forward to working with him again.Julie M. - Bradenton, FL Review Date: 3/3/2015
A big thank you to Jeanine
Jeanine was wonderful to work with and was very helpful. I am happy with eGumball because they have stuck to what they said they'd do. I feel like I'm in good hands.Margaret W - Hendersonville, NC Review Date: 3/2/2015
Jesus is dedicated
Jesus was very helpful and was able to answer all my questions. When I made requests with him, he took action immediately, which is awesome! My overall experience with eGumball has been great.Kira E. - Kissimmee, FL Review Date: 3/2/2015
Traci is an amazing employee!
Traci is so professional and has great listening skills! I would love for her to come work for me! She really is wonderful and patient and never got aggravated while I took my time to do a few online searches myself. She helped me figure out what's going on with my account and website. I think you all do an amazing job especially Traci! Ever since I have been with eGumball I have been on top! Thank you so much!Phyllis B. - Leonardtown, MD Review Date: 3/2/2015
Stephen is informative and patient!
I have had a good experience with eGumball so far. Everyone especially Stephen there is informative and patient. I love that the service team gets back to you on time and has great attention to detail! I have nothing but good things to say about your team. Thank you for your services!Phyllis L. - Huntington Station, NY Review Date: 3/2/2015
Jay was positive today!
Jay was very clear and positive today! Jay was really informative and provided me with a lot information to help me understand your services clearly. I had no idea that there was a lot of inconsistent information on the web about my business that eGumball was correcting. I am thankful for your services this year.Donald D. - Santa Cruz, CA Review Date: 3/2/2015
eGumball provides a very easy business verification
I would like to thank Martha for her quick and efficient business verification. She did a great job making sure my business information is accurate.Glenn K - Locust Valley, NY Review Date: 2/27/2015
Christa Was Excellent!
Christa was excellent and very helpful to work with. She was very thorough in explaining my account features. So helpful at the beginning and look forward to working with her in the future.Candance R - Union City, NJ Review Date: 2/27/2015
Stephen Did Just Fine!
Stephen did just fine in addressing my concerns. He was articulate, friendly, and very helpful setting up my Google+ page.Dale W - Daleville, IN Review Date: 2/27/2015
Ryan Was Very Good, Very Helpful and Very Patient!
Ryan was very good, very helpful and very patient. He explain in detail how the process works for promoting my business. Ryan even worked with a third party my son; explain to him also how things work overall.Jean T. - Marquette, MI Review Date: 2/27/2015
Thank you for your expertise Vong
I would like to say how grateful I am that I got a hold of Vong. He helped me with advice to improve my website to gain even higher ranking.Stuart V - San Marcos, CA Review Date: 2/27/2015
I will be calling Chirsta again if I need a recap on the control panel
Christa was excellent to work with. I love the how the control panel makes me aware of where my business traffic is coming from and I can control reviewing it when I log in. I will be sure to call Christa if I need a recap of how to use it.Mark W - North Charleston, SC Review Date: 2/26/2015
Jay was So Professional !
I loved speaking with Jay. He was so professional, thorough in his explanations, and he answered all my questions. He did a wonderful job.Tanya J - Fargo, ND Review Date: 2/26/2015
I am brand new to internet marketing
I am very glad I called live customer service today! Elaine was incredibly helpful and was able to accurately clarify the service to me. I will no longer use the phonebook be my primary marketing tool. Almost everyone is going to Google in specific to look for what the need and I finally joined that world.Robert S - Garland, TX Review Date: 2/26/2015
Jesus.. Took Care of Things!
Jesus was very on point in answering all my question. His work was very punctual when he followed up with me. Jesus took care of things real smoothly i recommend eGumball.Arthur - Rego Park, NY Review Date: 2/26/2015
Lynne was Extremely Helpful!
Lynne Corente has been extremely helpful in exploring a variety of approaches to increase our company's Internet visibility. The result has been a steady increase in site hits and potential client interest!Dave M - Kennett Square, PA Review Date: 2/26/2015
Chris P was informative
Chris P was very personable and I loved that he was the rep who helped me with my account. I didn't know what else I could do on my end with my listing to help gain trust. He showed me what to do. He is very sharp.Chris J - Franklin, TN Review Date: 2/26/2015
Christa was helpful in my micro template design
Christa was very detailed and helpful when designing my micro template. I appreciated her technical knowledge.Patty - Whittier, CA Review Date: 2/26/2015
Thank Your For Taking the Time!
I called in to get a very thorough report of my account. Jesus took the time to educate me in detail, even though I was very frustrated. Thank you for your patience and going over my business profile.Tammy S. - Minneapolis, MN Review Date: 2/25/2015
I appriciate eGumball's wonderful customer service!
I would like to thank Christa for her knowledgeable, but easy to interpret responses to my questions as I am not computer literate. I greatly appreciate her excellent service skills and her time.Bill S - Jackson, MS Review Date: 2/25/2015
I have a compltely different outlook now!
I was incredibly impressed by George's demeanor. He kept his cool completely when I was upset. I was upset that I didn't understand the service and that was changed after talking to George. He did a complete 180 on my outlook and now I understand how eGumball will help me. 5 stars for George!Ravi B - Philadelphia, PA Review Date: 2/25/2015
Provide Caring and Quality Customer Service!
I had the pleasure of speaking with Lynne who made me feel really comfortable and good about the service you are offering. Thank you so much for speaking to me in a respectful way that made me feel very at ease. Thank you so much, you definitely understand how to provide caring and quality customer service!Jessy L - Fayetteville, AR Review Date: 2/25/2015
Jay Was Awesome to Work With !
Jay was awesome to work with. He was very helpful in answering all my questions. I would absolutely recommend this service to other companies to gain internet exposure. I actually have referred business owners to eGumball already!Andrea C. - Frankfort, KY Review Date: 2/25/2015
Jesus was very Friendly and Helpful !
Jesus was very friendly and helpful when I called today to go over my account on Egumball. He answered all of my questions clearly and also provided suggestions on ways I can boost my google plus page. I would definitely recommend Egumball to other businesses.Michele W. - Chesapeake Beach, MD Review Date: 2/24/2015
Ryan was fantastic to work with!
Ryan is through with the service he provided. So far I am very happy with eGumball!Steve H - Santa Clara, CA Review Date: 2/23/2015
Jesus.. Very Professional and Courteous!
Jesus was very professional and courteous. He definitely deserves a gold star by his name and my suggestion to eGumball is to hang on to him! He would definitely get a bonus if he were my employee. His great representative and good man.Robert W. - Norcross, GA Review Date: 2/20/2015
Ryan was a great help!
Ryan was incredibly prompt when returning my calls and patient. He has superb communication skills and is knowledgeable.Eli S - Portland, OR Review Date: 2/20/2015
Got everything taken care!
Jesus did great! He got everything taken care of. It was a simple process changing my payments. He went through the whole contract and explained it thoroughly he showed me all the new things happening. Also helped me with one false negative review, he helped rebuttal that.Alexander F - Charleston, SC Review Date: 2/19/2015
Thank You So Much!
Hi Elaine! Thank you so much for the updates. Since you took over my account, I see a real difference! The screenshots are a tangible way to see the results. I really appreciate your work and personal service!Pam H - Osage Beach, MO Review Date: 2/18/2015
Elaine's hard work has increased my map ranking!
I have had nothing but wonderful interactions with Elaine. She is diligent about returning my phone calls and following up with me. Her hard work and suggestions to improve my website has significantly increased my map ranking.Bill - Ferndale, MI Review Date: 2/17/2015
5 Stars
Matt was nice, helpful, and felt like the situation was resolved. I'd rate him 5 stars.Hannah - West Bloomfield Township, MI Review Date: 2/16/2015
Outstanding Job!
Jay has been a been an enormous help on getting my google webpage up and accurate on Google. He has gone above and beyond to help me and I really appreciate his kindness and careShasta - San Jose, CA Review Date: 2/16/2015
George and Jesus were Excellent!
George and Jesus were excellent! They addressed all my concerns and questions I had. They got to the point of my issue quickly and efficiently.Mukesh P - Denville, NJ Review Date: 2/13/2015
Elaine is fantastic!
Elaine is so nice, positive, and professional. The last marketing agency did not return my phone calls, but Elaine ALWAYS does. I can count on her. eGumball is the complete opposite of the last agency. They deserve to be the world leader of Google marketing.Ralph K - Las Vegas, NV Review Date: 2/13/2015
Ryan was impressive with his service skills
I loved the service Ryan provided in regards to my account. He was very detail orientated. I need in a company as well as the reps I interact with. eGumball has exceeded my expectations.Dwight E - Effingham, IL Review Date: 2/13/2015
Impressive staff at eGumball
I've had nothing but wonderful interactions with people I've spoken to at eGumball, especially with Ryan. He paid attention and understood my needs.Stan L - Louisville, KY Review Date: 2/13/2015
Jesus Was Wonderful!
Jesus was wonderful! He explained the service very well. I now have a better understanding of how my campaign works. Thank you!Morris P. - Richmond, VA Review Date: 2/12/2015
If you need clarification about your account, ask to speak to Jesus!
Jesus was very helpful and clearly knows his craft of maps optimization. He gave me tips on how to increase ranking and how I can save money in marketing by continuing the fantastic service provided by eGumball. I will be a long time client.Dr. Anthony G - Aurora, IL Review Date: 2/12/2015
Thank you for educating me Jesus!
I am glad that when I called customer service today I was assigned to Jesus to walk me through my account. He went into great detail which greatly appreciated.Sarah J - San Pablo, CA Review Date: 2/12/2015
George is very patient!
George was wonderful to work with. He didn't rush me and explained the services in a way that I could understand as I am not computer literate.Dree - Athens, GA Review Date: 2/11/2015
Genuinely Cares!!
I've been working with Jesus from the beginning of my campaign and I have to say is that he is great! He genuinely cares about my account and always calls me back when he says he will. I can always count on him.Randy M - Bellaire, TX Review Date: 2/9/2015
George was Phenomenal To Work With!
George was phenomenal to work with. He answered all my questions and explained how the service worked in detail. I can say that I am certainly satisfied with service from eGumball.Cooper S. - Chattanooga, TN Review Date: 2/9/2015
So Far So Good!
Everything so far with the service was fine. I look forward to working with eGumball. Ryan was Great!Jim S. - Hagerstown, MD Review Date: 2/6/2015
Knowlegable staff makes it easy for me understand the service
Martha was a very accommodating when I spoke with her about my account. She was very rapid with her email responses and educated me more in depth about the service.Felix L - New York, NY Review Date: 2/6/2015
Ryan is exceptional
Ryan was so polite and I appreciated his expertise. He is very skilled and well versed at his job.Connie - Houston, TX Review Date: 2/6/2015
A big thank you to George!
I want to thank George for taking his time ensuring my account is accurate and up to date. It was reassuring to know that eGumball wants my business information as consistent as possible online.Phillip P - Caldwell, TX Review Date: 2/6/2015
Jesus and Martha are incredibly professional.
I am a satisfied client. Jesus and Martha are very through and if I need more help with my account in the future, I will certainly be talking to one of them.Robert G - Ventura, CA Review Date: 2/6/2015
I am not computer literate, but Christa completely helped me with that.
I do not do well on the computer but Christa made the walk through of the control panel so easy for me. I wouldn't have understood the process without her.Carol F - Topeka, KS Review Date: 2/6/2015
Jesus works wonders!
Jesus did a wonderful job explaining the service to me more in depth to me. He was honest and straight forward about the service which I greatly respected.Lorie - Agoura Hills, CA Review Date: 2/6/2015
Very Professional and Very Patient
Martha was very professional. She answered all my questions and was very patient. She was a pleasure to work with. I am also really happy with service!Eddie - Katy, TX Review Date: 2/5/2015
Martha was a great help!
I want to thank Martha for her kindness and help with my account. I'm off to a great start with eGumball and look forward to productive campaign.Joe L - Haltom City, TX Review Date: 2/5/2015
I only work with Aarionna
There are so many positive things I can say about Aarionna. I can start off by saying that I only work with Aarionna. She ALWAYS returns my calls and follows up when she says she will. She explains my account to my in detail, but breaks it down so I can understand it. I am a very happy client.Linda W - Burlington, VT Review Date: 2/5/2015
Martha is very effiecient at her job
I am very satisfied with the service! Martha was very informative, friendly, and efficient in making sure my account is good standing with Google. I will be recommending eGumball to fellow business owners who want to increase their visibility online.Robyn Q - Savannah, GA Review Date: 2/5/2015
eGumball is on the ball!
I've been working with Ryan on my account. He is so upbeat and answers my questions without me even asking them! I have had zero results with other internet marketing companies, but eGumball has changed this for me. I love the service so far.Duane M - Park City, UT Review Date: 2/4/2015
Great & Wonderful Job Ryan & Jeanine !!
Ryan was great and very helpful. He was wonderful at following up with me and always returned my phone calls in a timely manner. Jeanine was also more than willing to get in touch with us quickly and I greatly appreciated it. Thank you eGumball!Peter - Chatham, MA Review Date: 2/4/2015
Thank you eGumball!
I want to thank Ryan and eGumball for their hard work on my local listing. I look forward to growing my business!Allie - Corpus Christi, TX Review Date: 2/4/2015
Ryan did not give up on me!
I worked with an internet marketing agency in the past who did not help me, but working with eGumball now has changed that. What a complete opposite situation to what I was dealing with. Ryan at eGumball was fabulous! He was very patient and fixed an issue I had been trying to fix for 3+ years. Thank you!Tricia C - Virginia Beach, VA Review Date: 2/3/2015
eGumball works wonders!
I've been working with Ryan on my Google+ listing and I'm sure glad he is taking care of my account! He always gives me updates and clears up any issues right away. He is my favorite person to work with at eGumball.Alvin W - Portland, OR Review Date: 2/3/2015
Ryan!! Very Calm and Very Helpful !
I was very upset when I called, but Ryan was very calm and very helpful. He did a great job clearing the air and addressing all my concerns.Kim H - Carrollton, TX Review Date: 2/3/2015
Wow, oustanding work Jay!
I think Jay has done an outstanding job in helping me sort out my questions in regards to my Google+ listing. He has been very considerate and hard working on my account. I appreciate all he has done for me.Shasta T - San Jose, CA Review Date: 2/2/2015
Your beautiful California weather creates wonderful reps to work with!
I worked with George. He was so friendly, helpful, patient, and professional. I know you that have such nice weather there in California and it corresponds with the pleasant reps I have interacted with so far. I can tell that he loves his job!Izabela T - Park Ridge, IL Review Date: 1/30/2015
Very Nice ! Very Helpful! George V.!
George was Very nice, Very helpful, Very positive experience, Very patient throughout my computer acting up and me having to keep placing him on hold.Beth P. - Forest Hills, NY Review Date: 1/28/2015
Its Been Good! George V.
Its been good so far, hoping this will legitimately drive interest of customer to our business. I look forward to seeing the end results.David B - Alexandria, VA Review Date: 1/27/2015
George goes above and beyond service expectations!
George was wonderful to work with! He was a great listener. I appreciated him explaining the service in detail for me.Julia S - Pleasantville, NY Review Date: 1/26/2015
George provided a Great and Wonderful Experience !
I had a great and wonderful experience. George answered all my questions fully and i feel pretty safe, all my business information corrected in a efficient manner.Ruby D. - Shelby Charter Township, MI Review Date: 1/23/2015
WONDERFUL !
Jay Wright has been WONDERFUL in helping me with our firm's account. I'm not really savvy about technology/internet issues, and he has a great way of explaining things in a way I can understand. He's been very responsive to my many questions and concerns. Thank you!Pamela Blackshire - Hilton Head Island, SC Review Date: 1/22/2015
New Layout Looks Much Better! Wow!
Christa, I just saw the new layout and it looks so much better!!! I clicked on my refresh button and saw how the borders were now in red and the set up of the format was rearranged. Much better!!! On the G+( page in the photo square box) it shows one photo of the decorative wall and 2 photos of the man rolling sod and no photo of the water fall. Thanks for the hard workDonna - Fresno, CA Review Date: 1/22/2015
Understanding Our Business Goals
George is great, been very professional, very patient .. and we understand each other during our communication; to accomplish our business goals.Jesus Juarez - Houston, TX Review Date: 1/21/2015
eGumball is the best SEO company
Customer service was critical in helping me get my website to rank on maps and search engines.Leroy Jenkins - Irvine, CA Review Date: 1/18/2015
Freddy was a pleasure to work with
Freddy was patient, pleasant, detailed, informative with services provided. Thank You eGumball!Rick D - Houston, TX Review Date: 1/15/2015
Thank you for working hard
Jesus explained some things on my account that I was not knowledgeable about before. He helped me understand and made some great suggestions on getting Google reviews. He works very hard ! ThanksHarold - Rockville, MD Review Date: 1/15/2015
Thank you George!
George was very personable and a great help! I have high hopes of the service.Steven G - Lakeland, FL Review Date: 1/14/2015
Lynne was very helpful!
Thanks a lot for your help Lynne! I think eGumball has a good product. She was very friendly and descriptive in explaining the benefits of the company.Sharon G - Lynchburg, VA Review Date: 1/13/2015
Lynne provides excellent customer service!!
Thanks again for the detailed report, we really appreciate it! Keep up the great work. Kudos for such great customer service.Dan F - Chesapeake, VA Review Date: 1/13/2015
Freddy was a great help!
I am not computer savvy at all and Freddy guided me through the whole way! He showed me the facts about my business and I am very pleased. Freddy was so kind and reminded me how happy I am that I have such a wonderful company doing my online marketing.Stella B - St Petersburg, FL Review Date: 1/8/2015
Thank you, thank you!!
I am very happy with the service. Allie is fantastic and very helpful. I was initially unsure as I new to this form of marketing, however Allie and your staff have absolutely gone way above standard customer service. I would like to thank Allie and the eGumball staff. I look forward to our future working together.Marna S - Indian, AK Review Date: 1/7/2015
Excellent service Sam!
Sam was excellent ! He couldn't have been more helpful and polite! Great personality and excellent to work with. He was easy to get through!Darlene - Westminister, MD Review Date: 1/7/2015
Thank you for the excellent service..
Lynne I just want to thank you for the excellent service and the way you care about helping people! I have been in the people business for 45 years and it was a pleasure doing business with you. Thank you for caring about your customers!Steve Lundy - Grayslake, IL Review Date: 12/22/2014
Darlene was Very Empathetic.
Ms. Darlene Mateus was very empathetic and helpful to me today when she called my office to hear my concerns!Gary s - Hauppauge, NY Review Date: 12/22/2014
Chris M is as good as it Gets!
Chris M did a great job, he was very knowledgeable. He definitely saved this account he was very patient with me and I was upset. He never showed any type of negativity. He took the time to go over everything with me today. You need to have more Chris M in your company. He is as good as it gets!Jim P - Linville, NC Review Date: 12/11/2014
I really have appreciated working with her.
Dear eGumball management, I am very happy with the work of Lynne Corente. She is knowledgeable about your services, the needs of the customer's businesses in internet advertising, and she educated me on some of the working processes of Google search. She is patient, honest, and helpful, and I really have appreciated working with her.Claudia B - San Rafael, CA Review Date: 12/5/2014
When we need you Darlene
Darlene, thank you so much for reaching out to us and helping us with the service we need to expand our customer base. You are truly a fun and easy person to talk to even if I am not computer savvy you walked me through the ins and outs to figure out this computer! I am pleased with the Christmas offer and the continuing support. When we need you, you are there! Looking forward to working with youAngelo - Queens, NY Review Date: 11/21/2014
She's a great asset to your team.
Darlene has relentlessly trying to get me to do what I need to. But she's very good and I totally appreciate it. ;-) As an internet marketing professional in my past life, all of this just gives me a big headache. And that's why I'm happy to have her working for me/us. She's a great asset to your team.Mike Myers - Dallas, TX Review Date: 11/7/2014
Darlene answered all my questions.
It was so refreshing to have someone who was so friendly and helpful, that is hard to come by these days. Darlene was so patient with me and answered all my questions.Richard S - Santa Monica, CA Review Date: 11/7/2014
You were superb
I want to thank Freddy very much for your knowledgeable assistance and advice when I called in last week. You were superb!Anne B - Denver, CO Review Date: 11/3/2014
Great Asset to my business
Allie you were so gracious and helpful on the phone this afternoon. You were able to expedite my request regarding my medical issues. eGumball has been a great asset to my business. Thank you for all of your efforts!Cynthia M - Madison, WI Review Date: 11/3/2014
Pleasant Experience
My experience with eGumball's Service Specialist Darlene has been very pleasant. Darlene is very good at her job. I look forward to continuing business with eGumball.Mike - Louisville, KY Review Date: 10/15/2014
Happy With eGumball
To egumball, I am very happy with the service of Darlene ! She has guided me through the process of more effective use of SEO. When I signed up I was used to a former company that took care of all the details. In fact, they kept my in the third position without any effort on my part. My position dropped with e gumball because I didn't set it up correctly. I was frustrated until I talked to Darlene who guided me on how to position my key words in my website. She helped me to choose more effective words to use. She has educated me on more effective use if your service. I am confident that my rating will improve. She has been a go to adviser on google phone calls. I had received several calls and emails from other SEO companies disguised as google. Darlene explained that they were not connected to google and they were lookin for my business.Norman - Brighton, MA Review Date: 10/9/2014
eGumball is a great team!
This team eGumball is just that a team this group of young adults work well in team effort also coordination to bring others to succeed when others succeed the company will be recognized as helpful that makes for a very good company....... thank you Vicki.Vicki - San Francisco, CA Review Date: 10/8/2014
Joy to work with Allie.
Thank you so much for your kind help and advice today Allie. You were very helpful in answering my questions and listening to my concerns. It is a joy to work with people with such a lovely attitude.Freddie - West Monroe, LA Review Date: 10/8/2014
Very Pleased with George
I'm very pleased with the services George V has provided in getting us set up for the Search engines. It was especially accommodating of you to communicate with us via email, since the phone was in interference for our business.Bonnie B - Pinehurst, NC Review Date: 10/2/2014
Thank you Darlene
I would like to thank Darlene in the customer service dept. at egumball for being such a wonderful person and take time out to help me build my business. I wish there were more people in this world who would take pride into other people's needs. If you were here I would give you a very big hug. We converse like we've known each other for a very long time. Shelia's Hair Salon would like to thank you very much. And I will keep in touch with you!Shelia B - Virginia Beach, VA Review Date: 10/1/2014
Best Service.
Thank you Lynne for all your hard work and energy you put into my account. You guys are the best service!Jeff S - Springfield, VA Review Date: 9/30/2014
Very Pleased with Services
Today I was very pleased with your services. Aarionna was able to help me tremendously. So I would like to say thank you for all you help, I would gladly give some of my colleagues your information. Thank you again.Mr. Williams - Riverdale, GA Review Date: 9/29/2014
Very Helpful
E Gumball Service Specialist Darlene has been a pleasure to talk with over the phone. She is very polite and very helpfulMary S - Sealy, TX Review Date: 9/29/2014
Great Rankings
Due to unwanted circumstances I have to close my doors, I would like to say that Allie from eGumball was very helpful and courteous to me. My rankings are great with this company and I wish them all the best. Thank you very much .Chris B - Hatfield, MA Review Date: 9/25/2014
Excited to be a long term customer
I just signed up with eGumball and I am already seeing progress. I have many customers coming into my store saying they found me on the internet. Everybody there is so amazing, especially Allie she was very helpful. I am excited to be a long term customer.Susan B - Grenada, MS Review Date: 9/19/2014
Egumball is a pleasure to work with
It has been a pleasure dealing with Egumball and Aarionna I have received more business, but I have to give up the business due to illness with my husband. I no longer will need your services also because I am retiring. I would like to tell you that having you for my business was a real pleasure and my business was doing very well because of you and if I have the chance to tell anyone that you are the business to use. Once again thank you.Diane A - Weirton, WV Review Date: 9/18/2014
My customer service experience was excellent.
My customer service experience was excellent everything from when I received the sales call to when my account was being handled in house by different customer service reps. (Aarionna) was very patient with me and helped educate me on my first page rankings and helped assist me with my requests in a professional manner. Everything that was promised to me on the sales call I did receive and within the time frame I was told I would receive it in. Within the first two months eGumball was able to get my small business up on the first page of google and I was very satisfied with my placement. I would rate you guys a 10/10 and would refer any business That is looking for SEO to your company.Sylvia W - Saraland, AL Review Date: 9/17/2014
I just wanted to say thank you.
I originally obtained advertising through egumball in March of 2014. I had regular contact with various representatives for the first few months as we established key works relating to our business type. Every representative I had contact with during this time was helpful and friendly. Throughout the 6 month advertising adventure I surveyed all my new clients to identify where they heard about our business. I feel every representative I have worked with has been very professional. I thank you all for your time.Tracey Rouch - Eagle, ID Review Date: 9/12/2014
Well-trained and friendly associates!
I have signed up for the e-Gumball services about 6 months ago and have been very pleased with their services. Over time I have learned to always request complete and transparent contact information and full documentation of all pertinent information for my records. Initially they offered all of that without my even asking them. Every time I called them with any issues I was always able to speak with well-trained and friendly associates and every time my concerns were addressed to my satisfaction. I am now positioned in multiple places throughout the internet and I am grateful for e-Gumball to have taken that chore off my hands and mind. They are a reputable company; I can recommend them.Britt Mittemeijer - Winston-Salem, NC Review Date: 9/9/2014
Thank you from everyone here
I wanted to really take this time out to tell you how amazing you were in handling my case. I previously called twice and I felt the customer service reps were good but their was no resolve not sure what happened exactly. You made sure my issue with the domain transfer was resolved immediately. When I called the first time and you kept your promises to call me back. I was so impressed from your politeness, your intelligence, your experience in with the control panel, your patience, your ability to listen and answer exactly what I wanted to do. There are very few of you in this world. I wish you and your manager were here to give you a big thank you hug. I am so happy I was able to get the site going quickly it was imperative to the business. Thank you from everyone here. I hope your in town with your team come down anytime and well take care of you.Rick K - Pompton Plains, NJ Review Date: 9/5/2014
Happy with eGumball's Service
eGumball has been a great help to my business. I am now at the top of Google listing for most of my keywords. I am receiving numerous calls from customers throughout the area I advertise. I am happy with the service I am receiving.James B - Brooklyn, NY Review Date: 8/29/2014
Very Happy And Pleased With eGumball
I appreciate customer service always addressing my concerns and helping me understand my questions. They are very patient and always have suggestions on boosting my listing. It took some time to start seeing results, now I am constantly seeing my search results. I am very happy with the service and this company.Katherine G. - Bullhead City, AZ Review Date: 1/30/2014
eGumball helps their clients
We have advertised with Egumball for many years now. We at TEK Roofing Co. have been satisfied with the quality of our advertisement and your customer service. Thank you for the excellent job you have done with both.Tracy Crawford - Eau Claire, WI Review Date: 1/24/2014
eGumball Local Search Is Excellent!
eGumball has proven to be an excellent choice for our company. We are very impressed, we are coming up where we want to be and we are on the receiving end of new clients.Steve Milner - East Hartford, CT Review Date: 10/17/2013
Keeping Busy Thanks To eGumball.
Very Happy... ...lots of new clients...eGumball helped me expand my business and I now have two listings!Charles Wiseman - Hillsboro, OR Review Date: 9/16/2013
I Would Recommend eGumball To Everyone.
My name is Sean Cullen and I am a small business owner in Omaha NE. I have recently started to use eGumball as a form off advertisment to grow my business. The Customer Service has been great to me and very nice to work with. Cassi was very patient with me and went the extra mile to help me with my campaign. I would recommend eGumball to anyone looking to expand their business.Sean Cullen - Omaha, NE Review Date: 2/24/2013
I Am Getting Phone Calls. Thank You eGumball!
Thanks to eGumball, most calls I get come from people finding me on Google!Jodi Ortega - Aurora, CO Review Date: 2/13/2013
eGumball is polite, patient and is easy to understand..
I greatly appreciate your politeness and willingness to help me with all my questions. The service has been not only helpful but profitable to my own business. Thanks for everythingRichard Lemke - Saudertown, RI Review Date: 1/25/2013
Never To Listen To Another SEO Company Again! Thank you eGumball!
I have worked with this company from the time they were a two person office. Right now I get about 2 to 4 calls a day from other SEO companys, "try us, oh we are the best". I did that once, and I will never do that again. What a mistake that was. I have a new rep. I love working with Brittany, this lady is very helpful and she never rushed. She got us up & going faster than we planned. Thanks for your help.Bill Masters - Orange, CA Review Date: 1/6/2013
eGumball is a Professional Partner
From my perspective eGumBall Inc., is not only a great concept but has been an outstanding business partner. For any Internet based business such as Inovus Technology Solutions, LLC being able to get extra support in having your customers find you is a key point of success. Your services have help optimize where we place in search results and has made a difference in our overall customer activity. Thanks again for your services and your supportYosef Morgan - Savage, MN Review Date: 1/2/2013
After years of service, eGumball still delivers phone calls.
Having operated the oldest resume writing service in America over the past near 20 years, the advent of on-line focused employment search and recruit demanded that I adapt to the moment to ensure that the continuum of service would be sustained. Along came eGumball. Now after yet a few more years, the phone still rings and I not only am available to the local clientele, but also enjoy surplus business from customers around the globe ... all because I can rest assured that my company name will display at the top on sundry search engine results as a result of the folks at eGumball. I have referred your service to many of my small business counterparts, and will continue to do such. I most deeply appreciate it ... keep up the good work !!!John Dwyer - Virginia Beach, VA Review Date: 1/2/2013
Money Well Spent With eGumball
Your perseverance on my Google Places listing has paid off. Thank you eGumball!D. Schwartz - Indianapolis, IN Review Date: 12/11/2012
eGumball Is A Partner Of Success.
Your attention to detail about my industry and my business in particular, as well as ongoing personal attention and follow-up, makes you one of our important partners for success today. Thank you for all your hard work through it all.S. Krasna, CFP - Walnut Creek, CA Review Date: 11/19/2012
eGumball helps their clients.
My name is Richard Talbot. I am the owner of Talbot Investigations. For the past year I have been using egumball to increase the traffic on my web site. I have seen a steady increase in my customer base which I attribute to egumball. I have also found there customer service to be very helpful, especially Kate in billing. If your looking for more business via the Internet then I would strongly advise you to contact egumball.Richard Talbot - Springfield, MA Review Date: 9/21/2012
eGumball Is A Good Service
I was spending about $35,000 per year and eGumBall showed me how to cut that cost down to $14,000. Thank you eGumBall, you couldn't have helped a better guy. eGumball set up my own Places page and Adwords account. I pay Google direct while eGumball manages the confusing end of my map placement. I would give five stars if it weren't for all the changes with Google!Timothy Bragg - Seattle, WA Review Date: 4/4/2012
Renewing My Agreement With eGumball
We appreciate the service with eGumball. They have provided a fantastic service for us. Our have ranked very well with very good keywords. We even decided to stay with them after our initial term.Sophocles Tsouros - Astoria, NY Review Date: 2/13/2012
eGumball operates a ethical service by Google Guidelines..
Cassi in customer service has always answered my questions and concerns. She has helped me understand a little more each day about how they work. All my problems with old business data on the internet was resolved in little time. They have definitely made my own job easier. We even decided to add another campaign after noticing results from our 1st campaign. eGumball is amazing and they make sure to follow 100% of Google’s Quality Guidelines so our business will rank.Brian & Tommie Lowe - Gulfport, MS Review Date: 1/25/2012
Excellent Performance From eGumball.
Egumball did an excellent job getting my business ranked high on Google Maps and helped me maintain that high ranking. They are also very quick to respond to my emails and questions and continue to provide the great service they promised. I highly recommend Egumball.Matt Alala - Raleigh, NC Review Date: 1/18/2012
I Recommend eGumball To Anyone Who Needs This Service.
Cassi at egumball made a great effort in explaining the service to me. It’s comforting to know someone is doing such a good job for you. With the Internet you never really know if you’re getting or what you are paying for. eGumball took the time to show me what was going on. I know now that my money is actually going toward something real.Rusty Gregory - Ballwin, MO Review Date: 1/12/2012
eGumball Is On Top Of Their Game.
eGumball is very efficient, they have gotten us super results, provided services promised, and never left us hanging to wonder what is going on with our account. Every time we called in someone would always pick up or return our calls. They have made the most difference in any of the advertising dollars we spend, by about 15 to 20%.Kelly Shiver - Fairview, TN Review Date: 1/12/2012
I Am Not An Expert, But eGumball Is.
I recently signed up with eGumball. Thank you already for the time you spent with me yesterday. I really appreciate your patience and clear explanations.Charlotte Duncan - Bellaire, TX Review Date: 1/12/2012
Eye Opening Experience at eGumball.
I called eGumBall with questions about my site and how I get optimized. Jeff B got back to me the next business day and really opened my eyes to the benefits and value I have been receiving."Zev Goldstein - Monsey, NY Review Date: 1/11/2012
eGumball As Refreshing As Can Be.
eGumball has been extremely beneficial to my company. It has enlightened and motivated people to spark up interest in doing business with us!V. Campisi - San Francisco, CA Review Date: 12/26/2011
eGumball Brought Me New Clients.
You have been thorough and conscientious in your work on my behalf. Your work has paid off in the form of new clients that have found me online.Attorney Ken Anspach - Chicago, IL Review Date: 8/23/2011
eGumball Provides A Great Face To The Internet Servicing!
I want to commend Egumball and particularly the billing department for being sensitive to the vulnerability of senior citizens. The internet economy sometimes seems faceless and impersonal. I will take every opportunity to recommend Egumball as an ethical and humane exception.Rebecca R. Morris - Montgomery, AL Review Date: 6/13/2011
eGumball's Micro-site saved me $1500.00 over the cost of a new one!
The micro-site you helped me design looks very professional. The Customer Service was very friendly and understanding. They responded very quickly to any questions. I especially appreciated Christine. She was so helpful and offered to help with any questions or problems I had.Kathy Evans - Edna, KS Review Date: 2/13/2011
eGumball Smart. Patient. Helpful.
The staff at EGumball couldn't have been more helpful, smart and patient in helping me create positive results for my website.Ann-Marie Giustibelli - Plantation, FL Review Date: 2/10/2011
eGumball Knows It's Business
As soon as my campaign was organized and re-verified, my business listing appeared the next day and on the front page! eGumBall literally walks on water!David Lurie - Kansas City, MO Review Date: 2/13/2010
I Get 3 to 5 calls a week from eGumball.
I would like to take this opportunity to thank you for the excellent service egumball has provided my professional limited liability professional corporation as an SEO local search provider with Google for the last 6 years. My Google listing is on the first few pages of the search and I receive 3 to 5 calls a week from potential clients. I have contracted with other, more expensive, legal advertising services and not gotten nearly the results. The web page egumball provides is professional and informative, and can be updated. I recommend egumball for professional advertising.Elizabeth C. Barclay, Esq. - Fairfax, VA Review Date: 9/13/2007
Incredibly yours eGumball!
I have been working with egumball for a few years now. All I can say is that they have been incredible to work with. Their staff is so helpful, they are totally fabulous. They are always there for you to help whenever they can....THANK YOU egumball inc.John Madonia - Scottsdale, az Review Date: 9/13/2007
Chris was able to give me a lower price and upgrade my package. He explained what eGumball is doing for me and gave me options to build my website that I did not know I had before.
Sheila - Decatur, GA Review Date: 3/21/201
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